Trends in Dental Insurance Benefits, with Josh Roland, Centro Benefits Research (Dental Business Radio, Episode 53)
In this episode of Dental Business Radio, host Patrick O’Rourke introduces guest Josh Roland, a market leader for Centro Benefits Research. The discussion focuses on dental insurance, including employer-provided plans, PPO analysis, negotiations, and strategic guidance. They delve into the importance of ancillary benefits like dental, vision, life, and disability insurance for recruitment and retention, touching on trends, employer decisions, and the impact of AI on the insurance and dental provider industries. A humorous yet insightful conversation that interweaves professional advice with engaging anecdotes.
Centro Benefits Research
Centro is a wholesale employee benefits firm representing many of the top consulting firms in the United States.
With over 11,000 groups and managed premium exceeding $1.6 Billion, Centro delivers unparalleled value to the industry stakeholders and the clients they serve.
Because of the volume of business, depth of data, and research analytics provided by Centro, carrier partners are better able to assess risk and make business decisions on behalf of the clients that utilize Centro’s platform.
Leveraging Centro can mean a significant difference for brokers in creating differentiation and competitive advantage in a rapidly changing and increasingly consolidated industry.
Josh Roland, Ancillary Consultant Market Leader, Centro Benefits Research
Josh Roland is Ancillary Consultant Market Leader for Centro Benefits Research.
Josh has over 20 years of experience in the insurance industry. He was previously a partner and ancillary benefits practice leader of a regional insurance brokerage, in addition to having a wealth of expertise and experience in sales and account management.
Josh received a bachelor’s degree in business administration and finance from the University of Georgia. He is licensed to sell all group life and health in Alabama, Florida, Georgia, North Carolina, South Carolina, and Tennessee.
Topics Discussed in this Episode
00:00 Introduction
02:17 Guest Introduction: Josh Roland
03:41 Understanding Employer-Sponsored Benefits
04:37 Importance of Dental and Vision Insurance
05:32 Health Savings Accounts (HSAs) Explained
11:14 Critical Illness and Disability Insurance
13:10 Employer’s Role in Benefit Decisions
19:39 Designing Dental Plans
24:21 Navigating One-One Season
25:31 Understanding Insurance Profitability
25:47 Post-COVID Utilization Trends
27:08 Future of Dental Plan Designs
35:36 The Role of AI in Dental Insurance
42:01 Medicare and Employer Group Benefits
47:17 Conclusion and Contact Information
About Dental Business Radio
Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants. Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.
Practice Quotient
Dental Business Radio is sponsored by Practice Quotient. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentist and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.
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