Keys to Retaining Talent, with Eric Cooley, Strack, Inc.
Eric Cooley: I think a lot of construction has high turnover and we’re not that different as it comes to that and that’s one thing we’re really focused on.
We’ve had to, as we’ve tried to grow, we’ve also had to replace. But I think, the key things we look at is, we start training from day one. So a lot of folks from an orientation perspective, they may come in, have you just sign some papers. We’re running a four day orientation program right now. Come in, you learn the standard operating procedures for the company, get safety training, you have an opportunity to go through we’ve got equipment simulators to get familiarization with the equipment. And really making that investment starting in day one.
I think living out our core values, that’s something that’s key to trying to retain them. If we’ve sold them on something, it’s important that we live that out. They’re able to see that demonstrated to hold on to them.
I think Jonathan touched a little bit on the training. So we’ve got this frontline leadership training program we built. We’re also building an operator training program where we’ve promoted four guys from inside the business and they’re going to go out and help on the job sites to help train and really bring up the level of experience and understanding to some of the newer employees.
Because part of this, attracting new talent means we might be looking at folks from other industries.
Listen to Eric’s full ProfitSense with Bill McDermott interview here.
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