BRX Pro Tip: Better Onboarding
Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, let’s talk about some key tips, some strategies, tactics, tips for better onboarding.
Lee Kantor: [00:00:12] Yeah. I know when in selling, I always feel like the selling is the most important part. But, really, once you’ve sold somebody, you got to have a good system of onboarding that person, whether it’s a client or an employee. You’ve got to get them to have a win early and often in the process. So, I think it’s really important to have a system in place when it comes to onboarding that include regular check-ins, maybe 30, 60, 100 day check-ins to make sure that they’re progressing as you both expect the progress to come.
Lee Kantor: [00:00:50] And like I said earlier, small wins, early and often, should be built into the process so momentum can be felt. So, the person feels like they are making progress. So that the client feels like, “Hey, this is working.” And the employee feels like, “Hey, this is a good place to be.” And then, ultimately, so that the client and the employee can feel some sort of escape velocity of, “Hey, I got this. This is a right fit. This is something that’s going to help me get the outcome that I desire.” If you do this correctly, you will have happier employees and you will have customers for life.
