BRX Pro Tip: Client Onboarding
Stone Payton: [00:00:00] And we’re back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Today’s topic, Lee, client onboarding.
Lee Kantor: [00:00:08] Yeah. It’s important to really think through the client onboarding process so that it’s easy, it’s elegant, and it’s effective. If you do this well, you’re going to have a better chance in creating that client for life. And you want your client onboarding process to just flow seamlessly into the value you’re going to deliver. So, you’ve got to think about this very strategically so that the onboarding logically flows into your client’s journey.
Lee Kantor: [00:00:37] So, make sure that all the steps that occur once that client says yes, are all building up to having them get a win as quickly as possible. It builds into them. You know, utilizing your service very elegantly and organically. Everything should just flow easily. And that the workflow that you’re going to ask them to do or that you’re going to be doing is not a burden, is not cumbersome. They don’t see it as work. But they’re going to enjoy it. They’re going to look forward to it. And they’re going to be excited about it because they’re going to get results as fast as possible.
