BRX Pro Tip: How Are You Making Your Clients Feel?
Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tip. Stone Payton, Lee Kantor here with you. Lee, the question of the day, how are you making your clients feel?
Lee Kantor: [00:00:11] Yeah, there’s something that Maya Angelou said a long time ago that really resonates with me. And she said that at your funeral, people don’t talk about what you did, but they remember how you made them feel. And at Business RadioX, we try and support and celebrate the work of the business leaders we interview. We want them to feel heard and appreciated.
By doing this, we help our clients and partners build and nurture real relationships with the people that matter most to them. And, you know, by doing that, we help them build community, real community in their niche and in the markets they serve.
So I think that it’s super important when you look at the world that way and you want to make an impact and you want to make a difference that you focus in at the kind of the granular level of how you’re making somebody feel. Are you making them feel special or you making them feel like they are important? Because these are things basic human condition that everybody wants and everybody needs. So if you can do that, you’re on your way to building a successful business and one that’s making an impact.
