BRX Pro Tip: Documenting Your Systems
Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, today’s topic, bottling your processes and documenting your systems.
Lee Kantor: [00:00:10] Yeah. I think that every business owner at some point aspires to delegate and kind of build a team around the work that they do in some regards. And in order to efficiently and effectively do that, you have to document your systems. And your systems are things that you take for granted right now.
Lee Kantor: [00:00:28] So, for example, I host a lot of shows, so I have a system for hosting shows. I have to press certain buttons on the mixer. I have to press certain buttons on the computer. I say certain things to inform the guests prior to the show what’s about to happen. And then, inform them that at the end of the show, “I’m going to play music, hang with me through that.” And then, I’m going to come back on and let you know what happens next regarding the content.
Lee Kantor: [00:00:53] There are certain things I say every time. I have to document that because if I ever want to tell or share with somebody else how to do this, I want them to understand these are the steps that I do. And then, here are the steps that is required in order to execute a hosting a show.
Lee Kantor: [00:01:10] So, it’s important to document these things, and the tighter that you have it, the cleaner it is, the more clarity you have in communicating, the easier it is to delegate. And then, once you’ve documented one system, then put it in some sort of a manual. And then, look for another system you do. This is how we get guests. Every day I invite one guest on to a show every morning at 7:30. This is the note I send. This is how I communicate. This is how I identify the person. Then, document that and put that in the manual.
Lee Kantor: [00:01:42] And if you do this all the time and just really be mindful of all of the systems that you already have in place that you already take for granted, if you start documenting each one of them, you’re going to find in a short period of time, you’re going to have a complete operation manual on how you do what you do. And this is going to let you delegate more efficiently. It’s going to let you then focus on the things that are most important things that move the needle in your business.
