BRX Pro Tip: Empathy as a Super Power
Stone Payton: [00:00:00] Welcome back to BRX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, we talk a lot about this thing called empathy, but empathy, I mean, it really is. Let’s talk about empathy as what it is, a superpower.
Lee Kantor: [00:00:18] Yeah. I think empathy is really important when it comes to business because the more that you can understand and appreciate where the other person is coming from, then the better you can be in serving them and selling something to them. And, when you realize that people have a universal need to be heard, to be appreciated, to be respected, you can really go far by helping those people be heard, be appreciated, and be respected.
Lee Kantor: [00:00:50] So, when you give that kind of positive attention, then that quote from Maya Angelou comes to life. And, something she said that’s really affected me and is really, kind of, the model of how we do what we do and why we do what we do is, she said that people may forget what you say but they will remember how you made them feel. And, at Business RadioX we make our guests feel great. When someone’s being interviewed by somebody at Business RadioX, they are being heard, they are being appreciated, they are being respected. They have a piece of content that they can be proud of, that they’re going to share, which is going to attract other people telling them what a great job they did.
Lee Kantor: [00:01:32] So, not only are you making the day of that person by being empathetic and really understand the needs and emotions that drive them, you’re respecting them, you’re holding them up, you’re appreciating them, you’re giving them a chance to tell their story in their own words so their passion and their intelligence can be heard. That is a gift.
Lee Kantor: [00:01:55] So, at Business RadioX, it’s easy to use empathy, and the people who can lean into empathy the most are the most successful in our model. And, something to consider for the people out there, who are you going to appreciate today? Who are you going to respect and hold up and celebrate? When you do that today, if you can go out and do that for someone, you’re going to see the ripples that it has, not only to that person but to the community as a whole.
