BRX Pro Tip: Do You Have a Game Plan?
Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, today’s topic. Do you have a game plan?
Lee Kantor: [00:00:07] Yeah. In sports, can you imagine a scenario where a coach just sends a player into the game without that player knowing what the game plan is or what the play is? It just couldn’t happen. It wouldn’t make any sense.
Lee Kantor: [00:00:24] But there are so many times in business we see owners neglect the training element of the job, training their people before they send them out on a sale, training their people before they send them out to answer the phone, or neglecting to let their clients know how to get the most out of the service they just bought.
Lee Kantor: [00:00:42] You have to give your people the best chance for success, and that requires explaining how to do their job correctly and how to use your service most effectively. So, invest some time on a game plan for your employees, invest some time on a game plan for your clients, and you will see your results improve dramatically.