BRX Pro Tip: Improve Your Clarity
Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, let’s talk about improving your clarity.
Lee Kantor: [00:00:11] Clarity in communication is critical. Here’s a symptom that maybe your communication skills need some work. If you are constantly getting frustrated that people aren’t doing what you want them to do, it might be you. It may not be them. Maybe you haven’t explained it clear enough. Maybe you haven’t persuaded them that the value is there if they do what you’d like them to do.
Lee Kantor: [00:00:41] But whatever it is, if you’re constantly being frustrated that people aren’t doing what you want them to do, look in the mirror and try to explain things to them better and more efficiently. Pretend you’re trying to explain something to your mom or to a child, somebody who isn’t familiar with what you do, and put it in terms that anybody can understand. If you’re having trouble doing that, you know, you’re going to have a lot more problems down the road. You’re going to get frustrated. The work is not going to be done and it can derail your whole business.
Stone Payton: [00:01:13] So, I was participating in a workshop just about this time last week, and one of the things this gentleman shared was that, communication is really about the response that you get. It’s not necessarily the stimulus you provide. The true measure of communication is the quality of the response you get. So, now, I’m hearing you speak about this.
Stone Payton: [00:01:41] And then, another thing I came across while listening to some leadership development stuff on YouTube, which I’ve been known to do, one of the guys just said unabashedly, to be unclear is to be unkind. And I think that’s probably true.
