BRX Pro Tip: Keep Delivering, Keep Selling
Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Today’s pro tip, Lee, keep delivering, keep selling.
Lee Kantor: [00:00:08] Yeah. You shouldn’t stop selling once your client has purchased something from you. You should always keep delivering the value, obviously, that you promised your client. That’s critical. But listen to what their frustrations are. Listen to what they need and figure out ways that you can incorporate some of that into your service offering. You might be able to upsell them into an additional service, number one. But number two, if it works for them and you’re able to execute it well, you might be able to then offer that to other clients.
Lee Kantor: [00:00:37] So once you’ve sold your client something, it’s a lot easier to sell them another thing rather than finding a brand new client to sell them anything. So, always look at it in terms of trying to solve the problem that they have listened to their frustrations and figure out ways to keep serving them and keep selling them different services that you’re able to execute at a high level. And, again, if you do that for one, figure out a way that you can do that for all.
