BRX Pro Tip: Keep Hiring Better People
Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, let’s talk a little bit about recruiting and development. Let’s talk about hiring.
Lee Kantor: [00:00:10] Yeah. As you grow your organization, it’s so important to just keep hiring better and better people. You should always be hiring the best people you can afford. That should just be kind of a philosophy. When you’re adding people to your team, you don’t want to add mediocre people just because somebody came in front of you and you need somebody. It’s much better to kind of wait for your pitch when it comes to finding the best possible resource rather than just taking the first person that shows up. When you’re adding mediocre people to your team, you’re weakening your company over time. It demotivates the high performers on your team, it gives them excuses, it gives excuses to the poor performers on your team. So, you should always be upgrading your talent to keep raising the talent level of the entire team.
Lee Kantor: [00:01:03] And when poor performance occurs, you’ve got to deal with it immediately because these things can fester quickly. And small businesses can’t afford too many poor performers performing poorly for too long or else, they’re going to go out of business. I see it so often in the kind of small businesses around me. You go into a store, they have a person there that is not doing a great job, that doesn’t want you to be there, that’s giving you all signals that they’d rather be doing something else, they’re ignoring you. The owner of that company has no idea that’s happening, but what it’s doing is it’s eroding the trust. They’re going to lose customers. They’re not going to know how it happened. It’s not going to be obvious. It’ll be gradually, but then suddenly. And then, all of a sudden that company’s out of business. So, you just have to constantly be hiring better and better people. It’s imperative that you raise the talent level in your organization if you want to continue to grow.
