BRX Pro Tip: Thank Someone from the Past
Stone Payton: [00:00:00] And we are back with BRX Pro Tips. Stone Payton and Lee Kantor here with you. Going back to sales, marketing, mechanics, but also in the spirit of genuinely serving, one idea that you share with me, Lee, is make it a point to consistently, periodically thank someone from the past.
Lee Kantor: [00:00:24] Yeah, I think this is for those people who want to be known as a mega connector. And people that work with us, whether it’s our client, our studio partners, that’s one of the benefits they get because we get to know such a diversified group of people all over kind of the business community that we serve. So, if you just, kind of on a regular basis, take a minute, think about someone from your past that helped you move the ball. And it doesn’t have to be monumentally. It could be a little bit. It could be somebody who introduced you to a guest, and then that guest turned into a client or whatever it is, write a note back to that person and just let them know that what they did made a difference.
Lee Kantor: [00:01:06] And maybe you thanked them at the time, but let them know that whatever they did made an impact in your life, and then you appreciate them. And share a little bit of the details. Let them know exactly what they did, and then how the impact happened, because people like to feel appreciated, and people like to know that what they did matters. So, if you can make that person feel good, you made their day, you have nurtured that relationship. And a lot of times when you do those touches, it opens up opportunities. All of a sudden, now, they’re thinking of you, you become top of mind, and they might have some opportunities where you might be able to financially benefit. But if you do this on a regular basis, whether you financially benefit or not, you’re going to be making someone’s day, you’re going to be nurturing a relationship that matters, and you’re going to be moving the ball in your business.
