LIVE from RISKWORLD 2022: Carlos Castillo, Confia
Carlos Castillo, CEO of Confia Insurance Brokers headquartered in Costa Rica, was the guest on the episode live from RISKWORLD 2022. He and host Jamie Gassmann talked about the services Confia offers, his experience at the conference, and more.
Workplace MVP is underwritten and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.
This show was originally broadcast from the RIMS 2022 RISKWORLD Conference held at the Moscone Center in San Francisco, California.
Carlos Castillo, CEO, Confia
Confia began in 2010 offering insurance brokerage services. Their mission is to give customers the best advice and service in the insurance market, protecting their risks as if they were ours.
They offer their clients the best insurance solutions, with customer service that exceeds your expectations. We will achieve the prompt payment of your claims.
They operate in Costa Rica, Honduras, and the Dominican Republic.
Company website | Carlos Castillo LinkedIn
About Workplace MVP
Every day, around the world, organizations of all sizes face disruptive events and situations. Within those workplaces are everyday heroes in human resources, risk management, security, business continuity, and the C-suite. They don’t call themselves heroes though. On the contrary, they simply show up every day, laboring for the well-being of employees in their care, readying the workplace for and planning responses to disruption. This show, Workplace MVP, confers on these heroes the designation they deserve, Workplace MVP (Most Valuable Professionals), and gives them the forum to tell their story. As you hear their experiences, you will learn first-hand, real-life approaches to readying the workplace, responses to crisis situations, and overcoming challenges of disruption. Visit our show archive here.
Workplace MVP Host Jamie Gassmann
In addition to serving as the host to the Workplace MVP podcast, Jamie Gassmann is the Director of Marketing at R3 Continuum (R3c). Collectively, she has more than fourteen years of marketing experience. Across her tenure, she has experience working in and with various industries including banking, real estate, retail, crisis management, insurance, business continuity, and more. She holds a Bachelor of Science Degree in Mass Communications with special interest in Advertising and Public Relations and a Master of Business Administration from Paseka School of Business, Minnesota State University.
R3 Continuum
R3 Continuum is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.
Company website | LinkedIn | Facebook | Twitter
TRANSCRIPT
Intro: [00:00:03] Broadcasting Live from RISKWORLD 2022 at the Moscone Center in San Francisco, it’s time for Workplace MVP. Brought to you by R3 Continuum, a global leader in helping workplaces thrive during disruptive times. Now, here’s your host.
Jamie Gassmann: [00:00:22] Hey, everyone. Jamie Gassmann here, your host of Workplace MVP, coming to you from RISKWORLD 2022. And with me is Carlos Castillo. Hi, Carlos. Welcome to the show.
Carlos Castillo: [00:00:33] Hello. Good morning.
Jamie Gassmann: [00:00:35] So, talk to me about tell me where you’re from, what company you work for and what your company does.
Carlos Castillo: [00:00:40] Yeah, I’m from Costa Rica. The company is called CONFIA, which means trust. We are a brokerage insurance company. We started operations 12 years ago. When the market opens, we were in a state monopoly for 84 years with only one insurance company. Right now, we have 13 insurance companies from different countries. The market has grown. Right now, it’s at $1.4 billion in premiums. It’s a very attractive market. So, we started operations there in 2010 as a broker brokerage company.
Jamie Gassmann: [00:01:23] Wow. And this is your first time attending the RIM’s conference. So, talk to me what are you excited about with your first, you know, experience here? What are you looking forward to?
Carlos Castillo: [00:01:33] Yeah, I always wanted to visit RIMS, but this is the first year. I’m expecting to meet different brokers, different companies looking for opportunities. So, that’s what I’m here for, to make contacts.
Jamie Gassmann: [00:01:50] Yeah. So, the networking aspect of the show, I think there’s a lot of that going on here, which is great.
Carlos Castillo: [00:01:56] Absolutely, yeah. We’re looking for that networking opportunities, not just for Costa Rica, where we have operations. Also, we also operate in Dominican Republic and Honduras.
Jamie Gassmann: [00:02:07] Wow! So, kind of expanding your operation and see if there’s, you know, potential with some of the other brokers that might be working here at RIMS.
Carlos Castillo: [00:02:14] Exactly.
Jamie Gassmann: [00:02:14] Yeah.
Carlos Castillo: [00:02:15] Exactly.
Jamie Gassmann: [00:02:15] Are you planning on attending any of the sessions at all right here?
Carlos Castillo: [00:02:18] Yes, yeah.
Jamie Gassmann: [00:02:18] Yeah.
Carlos Castillo: [00:02:19] I will.
Jamie Gassmann: [00:02:19] Well, which ones attract you the most? Like, which topics are kind of your, like, go-to, can’t-wait-to-sit-in-that-audience for?
Carlos Castillo: [00:02:26] Well, I’m looking for a different topics: cyber insurance, marketing, global market opportunities. Yeah, I registered in some of the conferences.
Jamie Gassmann: [00:02:39] Yeah, fantastic. So, I know you’re networking and this is a great show for that. And are you — so far, I know the show has just kind of started, so far, have you been pleased with what you’ve been finding?
Carlos Castillo: [00:02:52] Oh, absolutely, absolutely. Everybody is very up and happy to see each other after the pandemia, right?
Jamie Gassmann: [00:02:59] Yeah.
Carlos Castillo: [00:02:59] It’s great after being two years in Zoom calls.
Jamie Gassmann: [00:03:03] Yeah.
Carlos Castillo: [00:03:04] So, it’s fantastic to have the opportunity, you know, to talk to people personally and to make contacts. So, everybody is very willing to share information, and everybody wants to do business.
Jamie Gassmann: [00:03:16] Yeah. Well, I really hope that you make a lot of great connections. And it was so great to have you on our episode here, and to meet you, and to hear a little bit about your background and really appreciate you stopping by.
Carlos Castillo: [00:03:27] Well, fantastic, fantastic. Our contact information is in www.confia.co.cr.
Jamie Gassmann: [00:03:39] Great. Wonderful. That way, if they need to get a hold of you or they want to reach out for partnership or any business-
Carlos Castillo: [00:03:45] Absolutely.
Intro: [00:03:45] … they actually have that opportunity to.
Carlos Castillo: [00:03:47] Absolutely.
Jamie Gassmann: [00:03:47] So, thank you so much for joining us. It was so great to talk to you.
Carlos Castillo: [00:03:49] All right. You’re welcome. Have a great day.
Jamie Gassmann: [00:03:51] You, too.
Outro: [00:03:56] Thank you for joining us on Workplace MVP. R3 Continuum is a proud sponsor of this show and is delighted to celebrate most valuable professionals who work diligently to secure safe workplaces where employees can thrive.
