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Secrets to a Successful Business Sale, with Bob Tankesley, Exit Teams

January 16, 2025 by John Ray

Secrets to a Successful Business Sale, with Bob Tankesley, Exit Teams
Family Business Radio
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Secrets to a Successful Business Sale, with Bob Tankesley, Exit Teams

Secrets to a Successful Business Sale, with Bob Tankesley, Exit Teams (Family Business Radio, Episode 61)

In this episode, Family Business Radio kicks off 2025 with Anthony Chen hosting m&a advisor and author Bob Tankesley. They discuss the intricacies of exit planning for family businesses, including common misconceptions, the importance of thinking like a buyer, and the value of building a strong advisory team. Bob shares insights from his book Exit Teams and highlights the critical factors that can either discount or drive a premium for a business during a sale. They explore the necessity of early strategic planning, the impact of family dynamics, and the rising relevance of human capital in business valuation.

Anthony concludes the show with thoughts on how to find the best advisor.

This episode is essential for any business owner contemplating an exit strategy or seeking to maximize their business value.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Bob Tankesley, Exit Teams

Bob Tankesley, Exit Teams
Bob Tankesley, Exit Teams

Bob Tankesley is a fourth-generation entrepreneur, an MBA, and a CPA with a keen insight into and understanding of the business owner mindset. As an M&A advisor, he uses his 27 years of experience to sell companies grossing up to $75,000,000 in revenue throughout the southeast U.S., as well as the commercial real estate associated with such holdings. When a company is not ready to sell, Bob regularly partners with advisors of all types to optimize it throughout the ownership lifecycle and is a frequent speaker/educator to owners and their various advisors.

‍Bob’s experience ranges from a division of a Fortune 500 corporation to a Big Four accounting firm to multiple micro-cap and lower mid-market closely held businesses. He also ran his own tax and financial advisory firm for over a decade. For the past 22 years, he has advised over 150 business owners and executives on valuation, market readiness, and proven methods to engage in proper financial management.

Bob’s formal education includes both a BS degree in Accounting (cum laude) from UNC Asheville and an MBA in Finance from Appalachian State University, as well as multiple industry certifications. He is also a co-founder and board member of the Exit Planning Exchange (XPX) Atlanta Chapter.

LinkedIn

Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price

You’ve got one shot to sell your business right!

The American Dream fulfilled! You are a business owner, and it’s time to cash in on the sale of your business. Except the buyers on the other side of the table are prepared with a team of experts ready to lower your price.

Enter Exit Teams. This book won’t give you tactics that don’t pertain to your situation, and it won’t promise you beach chairs and Caribbean sunsets. This book will tell you the truth, letting you know the psychological dangers that play into a business sale, and how buyers can use that psychology to acquire your business for far less than you, the owner, could have made.

Follow along with Dave, the owner of FineLine Manufacturing, who received notice of a health scare, forcing him to think about selling before he’s ready. Dave makes many of the typical business seller moves, getting advice from seemingly logical but misaligned resources. Pressures mount from his employees, his customers, his friends, and his family as he juggles a business sale while maintaining secrecy.

When Dave finally gets an offer, it’s for far less than he had hoped. This sends Dave on a whirlwind of choices that pull him in many directions. Will Dave learn the lessons required to give him the best chance at business sale success before he loses his largest customer?

Exit Teams will:

  • Alert you to the emotional roller coaster that arises during a business sale.
  • Educate you to the common pitfalls business owners fall into, often of their own making.
  • Explain what an Exit Team is, and why they are necessary for the ultimate business sale success.
  • Warn you of some of the strategies buyers employ to pressure business sellers to lower their price.
  • Caution you about lifting expectations according to a colleague’s experience (hint: it may not be all he says it is).
  • Counsel you on how to handle family dynamics during a business sale.
  • Present you with common decisions made by inexperienced business sellers so you won’t make the same choices.
  • Display the challenge of secrecy among employees and customers.
  • Address health challenges and how they often impact the business owner while trying to sell.
  • Stress the need to understand your company’s value on an ongoing basis.
  • Provide you with a business selling experience without your having to learn the hard way from real life at the cost of millions of dollars

To order the book, follow this link.

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, Bob Tankesley, exit planning, Exit Teams, Family Business Radio, M&A, M&A Advisor, selling a business

The Best Advice I Ever Received, with Anthony Chen, Host of Family Business Radio

January 13, 2025 by John Ray

The Best Advice I Ever Received, with Anthony Chen, Host of Family Business Radio
Family Business Radio
The Best Advice I Ever Received, with Anthony Chen, Host of Family Business Radio
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The Best Advice I Ever Received, with Anthony Chen, Host of Family Business Radio

The Best Advice I Ever Received, with Anthony Chen, Host of Family Business Radio

In this commentary from a recent Family Business Radio episode, host Anthony Chen shares the best advice he ever received.

Anthony’s commentary was taken from this episode of Family Business Radio. Family Business Radio is underwritten by Anthony Chen with Lighthouse Financial Network.

Transcript

The most thankful advice I ever received from my mentor was “Anthony, people don’t make rational decisions. They make emotional decisions and then rationalize it.” And for those who know me, I know I’ve run my life in a very “Spock-like” manner where, Oh, what do you mean?

Everybody makes rational decisions. Yeah. Okay. That that, that took two to three years of him beating that into my head for it to finally sink through in terms of really advice to pass forward to piggyback off of our two guests and especially what just happened in the pre-recording is there is a calendar and spreadsheet of a life.

And then there’s life and for those who know me being the anal retentive control freak now that I have an almost seven-month-old that the idea of control is just fantasy. So for those of you listening in this I’ll end the show with this, if you think you can control life of on just a calendar and spreadsheet this is again, hearkening back to my mentor, Daryl, spoken like a true bachelor who doesn’t have a family yet.

And I did not realize that until I have my own family. Thank you for listening in to Family Business Radio.

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: advice, Anthony Chen, business advice, Family Business Radio, financial advisor, Lighthouse Financial

Dr. Jamie Austin, Austin Dental of Roswell

December 10, 2024 by John Ray

Dr. Jamie Austin, Austin Dental of Roswell, on Family Business Radio with host Anthony Chen
Family Business Radio
Dr. Jamie Austin, Austin Dental of Roswell
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Dr. Jamie Austin, Austin Dental of Roswell, on Family Business Radio with host Anthony Chen

Dr. Jamie Austin, Austin Dental of Roswell (Family Business Radio, Episode 60)

In this episode of Family Business Radio, host Anthony Chen interviews Dr. Jamie Austin of Austin Dental of Roswell. Dr. Austin shares her journey from working in a craft store and pediatric dental office during college to discovering her passion for dentistry. She discusses the decision to buy her own practice, her experiences with patient care, and how she manages the challenges of owning a business alongside being a mother. Dr. Austin emphasizes the importance of personalized care in a private practice as compared to larger corporate-owned dental practices. She also highlights the evolution of dental services, including the use of Botox for treating teeth grinding and the role of technology like 3D imaging in modern dentistry. Dr. Austin concludes with advice on continuous learning and pushing oneself to provide the best patient care.

Anthony concludes the show with thoughts on digging beyond the surface of things.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Dr. Jamie Austin

Dr. Jamie Austin, Austin Dental of Roswell, as featured on Family Business Radio with host Anthony Chen
Dr. Jamie Austin, Austin Dental of Roswell

Dr. Jamie Austin is a general and cosmetic dentist at Austin Dental of Roswell. She is passionate about how the art of dentistry can change a person’s outlook on life, confidence, and overall dental health.

She started her dental career as a dental assistant and continues to strive to be the best clinician for her patients. Dr. Austin specializes in Invisalign, Botox, implant placement, crowns, KOR Whitening, and more.

Dr. Austin is an active member of the American Dental Association, the American Academy of Facial Esthetics, the Academy of General Dentistry, the Georgia Dental Association, the Peachtree Summit Study Club, and the Northern District Dental Society.

In her spare time, Dr. Austin and her husband enjoy spending time outdoors with their children, going to area sporting events, exercising and traveling.

Austin Dental of Roswell

Austin Dental of Roswell is a privately owned dental practice for the whole family.

Led by Dr. Jamie Austin, Austin Dental of Roswell focuses on a conservative approach to help patients achieve their dental health goals. They provide the latest dental technologies with the iTero Lumina scanner and Cone Beam Computed Tomography for implant planning, Invisalign and more. They help patients maintain dental health and cosmetic satisfaction through routine cleanings, teeth whitening, fillings, Invisalign, Botox, and dental checkups.

When the need for other treatment exists, such as dental crowns, root canal therapy, dental implants, dentures, or partials, they share all the potential advantages and disadvantages of each option.

Austin Dental of Roswell is privately owned and is always accepting new patients.

Website | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction to Family Business Radio
00:30 Meet Dr. Jamie Austin
00:40 Journey into Dentistry
01:55 Choosing a Path in Dentistry
04:55 The Private Practice Difference
07:53 Navigating Major Life Changes
12:52 Innovations in Dentistry
19:33 Advice and Reflections

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, Austin Dental of Roswell, Dentist, dentistry, Dr. Jamie Austin, Family Business Radio, financial advisor, North Fulton

Jill Heineck, Heineck & Company, and Brandi Rhodes, Naked Mind Yoga + Pilates

December 3, 2024 by John Ray

Jill Heineck, Heineck & Company, and Brandi Rhodes, Naked Mind Yoga + Pilates, on Family Business Radio with host Anthony Chen
Family Business Radio
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Jill Heineck, Heineck & Company, and Brandi Rhodes, Naked Mind Yoga + Pilates, on Family Business Radio with host Anthony Chen

Jill Heineck, Heineck & Company, and Brandi Rhodes, Naked Mind Yoga + Pilates (Family Business Radio, Episode 59)

In this episode of Family Business Radio, host Anthony Chen explores the journeys and insights of two dynamic guests. First, Jill Heineck from Heineck & Company shares her extensive experience in the real estate industry, focusing on relocation services for high-profile clients and adaptations post-COVID. Jill highlights the importance of understanding and leveraging relocation benefits for both employees and employers. She also underscores the value of setting boundaries in business. Then, Brandi Rhodes, owner of Naked Mind Yoga + Pilates, discusses her transition from professional figure skating and professional wrestling to running her own wellness studio. She shares anecdotes about the physical and mental benefits of yoga and Pilates and offers advice on navigating entrepreneurship and maintaining balance.

Anthony concludes the show with a thoughtful reflection on meaningful advice received from mentors, underscoring the value of emotional intelligence and flexibility in personal and professional life.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Jill Heineck, Heineck & Company

Jill Heineck, Heineck & Company on Family Business Radio with host Anthony Chen
Jill Heineck, Heineck & Company

With 25 years in Atlanta real estate, Ms. Heineck is a Certified Divorce Real Estate Expert (CDRE™) specializing in the sale of real property in family law cases. Ms. Heineck received her certification as a Divorce Real Estate Expert from the Ilumni Institute. Ms. Heineck offers her objective and neutral expert opinion in low- and high-conflict divorce matters involving real property.

Her extensive experience works seamlessly across all of her disciplines, including corporate relocation, sports and entertainment, and divorce listings. Working with Atlanta area sellers, Ms. Heineck is known for her in-depth discovery with each client in order to deliver at a high level, whether it be selling a condo, bungalow or multimillion-dollar estate. Working with Atlanta area buyers, Ms. Heineck seeks first to understand lifestyle requirements in order to craft strategic and winning offers.

Her relationship-based philosophy, deep understanding of the local market, and comprehensive knowledge of real estate and its nuances combined with her steadfast dedication to providing the necessary tools to make educated and informed decisions has created a strong and lasting network of loyal clients and trusted advisors.

Website | LinkedIn | Instagram | Facebook

Brandi Rhodes

Brandi Rhodes, Naked Mind Yoga + Pilates
Brandi Rhodes, Naked Mind Yoga + Pilates

Brandi Rhodes is an RYT 200-hour yoga teacher and a certified mat and reformer pilates instructor. Most people know her from her time as a professional wrestler and announcer in WWE and AEW. A lifelong athlete, Brandi began figure skating at the age of 4 and enjoyed a successful 17-year competitive career.

She then moved on to a demanding 10-year career in the professional wrestling industry. She’s the wife of The American Nightmare Cody Rhodes and the daughter-in-law of the late WWE Hall of Famer Dusty Rhodes.

Brandi has taken everything she’s learned from a lifetime of sports, fitness and performance to create a place that caters to people in all stages of their fitness journeys. From beginners to seasoned athletes, she looks to work with anyone with a slight curiosity to a burning passion for yoga and/or pilates and aims to help them meet and surpass their personal wellness goals.

Instagram | X (Twitter)

Naked Mind Yoga + Pilates

Naked Mind Yoga + Pilates is a studio in Roswell offering all types of yoga, both heated and non-heated, and reformer Pilates under one roof and one membership. Naked Mind also offers childcare, something that no other studio in the area offers. Naked Mind has won 3 awards since its opening less than a year ago and continues to climb in popularity.

Website | Instagram | X (Twitter)

Topics Discussed in this Episode

00:00 Introduction to Family Business Radio
00:37 Jill Heineck’s Journey in Real Estate
02:54 Challenges and Trends in Relocation
03:58 Advice for Business Owners and Employees
08:59 Memorable Relocation Cases
14:25 Brandi Rhodes’ Yoga and Pilates Journey
21:33 Unexpected Membership Delight
22:17 Challenges of Figure Skating and Wrestling
24:04 Building a Yoga and Pilates Studio
25:35 Debunking Yoga Stereotypes
28:41 The Benefits of Yoga and Pilates
31:27 From Figure Skating to Wrestling
35:13 Advice for the Younger Generation
40:15 Closing Remarks and Anthony’s Commentary

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, Brandi Rhodes, Family Business Radio, financial advisor, Fitness, Heineck & Company, Jill Heineck, Naked Mind Yoga + Pilates, pilates, real estate, yoga

Meaning Behind the Dollars, with Anthony Chen, Host of Family Business Radio

November 4, 2024 by John Ray

Meaning Behind the Dollars, with Anthony Chen, Host of Family Business Radio
Family Business Radio
Meaning Behind the Dollars, with Anthony Chen, Host of Family Business Radio
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Meaning Behind the Dollars, with Anthony Chen, Host of Family Business Radio

Meaning Behind the Dollars, with Anthony Chen, Host of Family Business Radio

In this commentary from a recent Family Business Radio episode, host Anthony Chen discusses the meaning behind the dollars.

Anthony’s commentary was taken from this episode of Family Business Radio. Family Business Radio is underwritten by Anthony Chen with Lighthouse Financial Network.

Transcript

Anthony Chen: So to close out for a little section called the Anthony’s Financial Take, as you’re all listening in to our three amazing guests of leaning into family and relationships. Starting out early and leaning into what gives your hands blisters, whether that’s a hobby or whatever it is that you’re willing to pour your life and soul into, I don’t think, at least on the financial side of things, I can really top any of that other than as you’re going through your own financial plan and journey. Keep those three things in mind because, at the end of the day, something I might sound like a preacher for some of my clients that know me already is that you can’t take it with you. You just can’t.

You’ve got to make sure that there is meaning behind those dollars. And at the end of the day, if you can spend every penny, but you have an amazing memory and experience that you can get to share with your friends and family, it’s hard to top that. That should be the number one goal.

And that being said, for listening in to Family Business Radio.

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, Family Business Radio, financial advisor, financial planning, meaning, purpose, retirement

Lisa Sretenovic, Visionating LLC, Mike Kintz, Wingman Payments, and Shawn Choi, Chastain Injury Law

October 17, 2024 by John Ray

Lisa Sretenovic, Visionating LLC, Mike Kintz, Wingman Payments, and Shawn Choi, Chastain Injury Law, on Family Business Radio with host Anthony Chen
Family Business Radio
Lisa Sretenovic, Visionating LLC, Mike Kintz, Wingman Payments, and Shawn Choi, Chastain Injury Law
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Lisa Sretenovic, Visionating LLC, Mike Kintz, Wingman Payments, and Shawn Choi, Chastain Injury Law, on Family Business Radio with host Anthony Chen

Lisa Sretenovic, Visionating LLC, Mike Kintz, Wingman Payments, and Shawn Choi, Chastain Injury Law (Family Business Radio, Episode 58)

This episode of Family Business Radio with host Anthony Chen features a series of insightful discussions with three distinguished guests, Lisa Sretenovic from Visionating, Mike Kintz of Wingman Payments, and Shawn Choi from Chastain Injury Law. Lisa talks about navigating a virtual business pre- and post-pandemic, setting work-life boundaries, and offering business coaching and consulting services. Mike explains how Wingman Payments provides streamlined payment solutions with specialized services tailored to various business needs. Additionally, Shawn shares his journey from a defense attorney to a personal injury advocate, emphasizing his unique approach to legal cases. The episode also includes reflections from Anthony Chen on building meaningful client relationships and integrating collaborative lessons into financial planning.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Lisa Sretenovic, Visionating LLC

Lisa Sretenovic, Visionating LLC
Lisa Sretenovic, Visionating LLC

Lisa Sretenovic, CPA, has been empowering entrepreneurs to create a thriving business while focusing on their families for more than 30 years.

As The Velocity Detective, Lisa passionately brings financial literacy to both Wall Street and Main Street. She is a speaker, author, coach, & volunteer with organizations such as SCORE, Texas Accountants & Lawyers for the Arts, and TXCPA. Along with being a leader in the nationally recognized mastermind group Coach Connections, LLC.

When businesses become more in line with their values and vision, they accelerate their impact and discover their missing velocity, resulting in a positive influence in their greater community.

Lisa lives in Austin, TX, with her husband, Milan (The Vibration Chef & music producer).

Website | LinkedIn | Facebook | Instagram | X (Twitter)

Mike Kintz, Wingman Payments

Mike Kintz, Wingman Payments, on Family Business Radio with host Anthony Chen
Mike Kintz, Wingman Payments

Mike Kintz is the President of Wingman Payments.

Wingman Payments is a trusted provider of merchant services and payment solutions for businesses nationwide, delivering cutting-edge technology and exceptional support to help businesses streamline their payment processes. Wingman Payments offers a wide range of services, including credit card payment processing, fully integrated point-of-sale (POS) systems, and compliance management with PCI-DSS standards.

The company is committed to transparency, providing straightforward pricing without hidden fees, and a concierge-level of service that ensures businesses receive personalized support at every stage of their growth. Wingman Payments specializes in helping businesses reduce their payment processing expenses through innovative solutions like cash discount programs and dual pricing, which are designed to enhance operational efficiency and boost revenues.

As a merchant services broker for top brands like Dejavoo, Lavu, FRI, and National Retail Solutions, to name a few, Wingman Payments equips businesses with the technology they need to thrive in today’s competitive market. Whether working with retail, restaurants, or service-based businesses, Wingman Payments stands out for its dedication to building long-term partnerships, offering tailored solutions, and ensuring that its clients stay ahead of the evolving payment landscape.

Wingman Payments is the go-to partner for businesses looking to enhance their customer experience, optimize operations, and maintain compliance with the most recent industry standards because of its mission to simplify payment processing and offer exceptional service.

Website | Mike’s LinkedIn | Company LinkedIn | Facebook | X (Twitter)

Shawn Choi, Founder and Managing Attorney, Chastain Injury Law

Shawn Choi, Chastain Injury Law, on Family Business Radio with host Anthony Chen
Shawn Choi, Chastain Injury Law

Shawn Choi is the founder of the Atlanta, Georgia-based Chastain Injury Law, which specializes in personal injury law. The firm specializes in representing clients who have suffered injuries due to negligence, focusing on areas such as car accidents, truck accidents, motorcycle accidents, and premises liability. Committed to a client-centered approach, Chastain Injury Law offers free consultations and operates on a contingency fee basis, ensuring that clients receive quality legal representation without upfront costs.

With extensive experience in personal injury law, Shawn and his team are dedicated to securing fair compensation for their clients. They leverage their knowledge of Georgia’s legal landscape to effectively negotiate with insurance companies and litigate cases when necessary. The firm emphasizes personalized attention, tailoring strategies to meet the unique needs of each client, and strives to empower individuals navigating the complexities of the legal system following an injury.

Website | LinkedIn

Topics Discussed in this Episode

00:00 Introduction to Family Business Radio
00:40 Meet Lisa Sretenovic: The Velocity Detective
02:12 Visionating During COVID: Challenges and Adaptations
04:23 The Untethered Entrepreneur: Balancing Work and Travel
10:59 Group Coaching and Consulting Services
16:43 Introducing Mike Kintz and Wingman Payments
20:10 Understanding Merchant Services and PCI Compliance
25:37 Understanding Client Concerns
25:45 Dedicated Relationship Managers
27:04 Innovative Payment Technologies
28:35 Point of Sale and Scheduling Solutions
30:08 Loyalty Programs for Small Businesses
31:24 Client Success Stories
33:28 Introducing Shawn Choi
33:41 The Journey into Injury Law
34:54 Challenges and Nuances in Injury Cases
48:00 Advice for Aspiring Entrepreneurs

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, Chastain Injury Law, CPa, CPA firm, credit card processing, Family Business Radio, financial advisor, Lisa Sretenovic, merchant processing, Mike Kintz, personal injury attorney, personal injury law, personal injury law firm, Shawn Choi, Visionating, Wingman Payments

Smart Risk Taking, with Anthony Chen, Host of Family Business Radio

August 5, 2024 by John Ray

Smart Risk Taking, with Anthony Chen, host of Family Business Radio.
Family Business Radio
Smart Risk Taking, with Anthony Chen, Host of Family Business Radio
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Smart Risk Taking, with Anthony Chen, host of Family Business Radio.

Smart Risk Taking, with Anthony Chen, Host of Family Business Radio

In a commentary from a recent Family Business Radio episode, host Anthony Chen discusses smart risk taking for major financial decisions.

Anthony’s commentary was taken from this episode of Family Business Radio. Family Business Radio is underwritten by Anthony Chen with Lighthouse Financial Network.

Transcript

Anthony Chen: Now, for closing out the show, here’s a little bit of called Anthony’s Financial Take. From today’s show of themes all about building values, sticking true to your values, and standing behind your professionalism and workmanship.

So the financial take for today is as you’re going through your journey, whether it’s taking that potential risk of,  should I start my own business? How’s that going to look like for me financially? Should I stay in my quote unquote, safe or conservative nine to five job? That’s really something that only you would be able to find the right answers to, but instead of sticking kind of what Chris mentioned, Going analysis by paralysis, or I think the other way around, I’m also very much guilty of that, where I just have spreadsheets on spreadsheets.

And so you know what? Why don’t you just take Michael’s advice here and just do enough due diligence where I know I’m not jumping off a cliff and that I’m going with a glider or a parachute.  Make smart risk taking decisions and don’t think that you know it all. Reach out to people, reach out to other professionals.

And as Chris mentioned in terms of his example, as he’s interviewing other roofing companies, also look at their end product. So in your situation, when you’re looking to establishing your own financial future, establishing your own business, Look upon your peers. They’re not just competition because we’ve all been through this.

We’ve gone through the growing pains and more likely than not the business community is pretty friendly. Say, Hey, I went through this. You don’t need to reinvent the wheel here. Here’s the things that you should avoid because I went through that. So reach out to your peers, find some mentors, connect with them.

And really that’s all I’ve got. And thank you for listening to “Family Business Radio.”

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, Family Business Radio, financial advisor, risk, risk taking

Michael Miller, Embassy National Bank; Adam Sims, Freedom Fencing of Georgia; and Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists

July 18, 2024 by John Ray

Embassy National Bank, Freedom Fencing of Georgia, The Odd Couple Roofing Specialists
Family Business Radio
Michael Miller, Embassy National Bank; Adam Sims, Freedom Fencing of Georgia; and Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists
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Embassy National Bank, Freedom Fencing of Georgia, The Odd Couple Roofing Specialists

Michael Miller, Embassy National Bank; Adam Sims, Freedom Fencing of Georgia; and Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists (Family Business Radio, Episode 57)

Four distinguished guests share their professional journeys and insights into their respective fields on this episode of Family Business Radio with host Anthony Chen. Michael Miller, known as “the Bowtie Banker,” discusses his commitment to supporting small businesses with personalized banking services. Adam Sims from Freedom Fencing of Georgia explains the advantages of no-dig fencing technology. Chris and Terry from Emergency Roofing Solutions narrate their paths into roofing and emphasize the importance of transparency and ethics. Each guest offers valuable advice for aspiring entrepreneurs, stressing the importance of taking informed risks, embracing change, maintaining strong values, and seeking mentorship.

Anthony closed the show with a commentary on reaching out to learn from the experiences of others as you open and manage your business.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Michael Miller, Embassy National Bank

Michael Miller, Embassy National Bank
Michael Miller, Embassy National Bank

As a Commercial/SBA Loan Officer and Portfolio Manager of Embassy National Bank, Michael is responsible for working with business owners not only on their lending needs but on their entire banking relationship. Known as “the Bowtie Banker,” Michael prides himself on personal service and responsiveness.

Prior to joining Embassy National Bank, Michael had worked with other financial institutions in the South and Midwest. His background has included commercial lending, special assets, risk management, loan documentation, fraud detection, & collections. Michael has over 30 years of experience in the banking industry.

Michael is a graduate of Washburn University with a Bachelor of Business Administration degree.

Michael’s LinkedIn | Website | LinkedIn | Facebook | X (Twitter)

Adam Sims, Freedom Fencing of Georgia

Adam Sims, Freedom Fencing of Georgia
Adam Sims, Freedom Fencing of Georgia

Adam Sims is the Owner of Freedom Fencing of Georgia. Freedom Fencing of Georgia is a leading fence and deck installation and repair company serving the North Metro Atlanta area. They specialize in providing quality fences built by skilled craftsmen, with a focus on serving the local community and public safety needs. The company stands out for its innovative No-Dig Fence Solution, which results in stronger, longer-lasting fences with less mess and the ability to install in tighter spaces compared to traditional methods.

Demonstrating their commitment to quality and customer satisfaction, Freedom Fencing of Georgia offers a lifetime craftsmanship warranty on their work. They provide a diverse range of fencing options to suit various needs and preferences. These include aluminum No-Dig fences, which are low maintenance and popular for pool fences; wood No-Dig fences, a traditional option with steel posts for durability and various design choices; and vinyl No-Dig fences, a maintenance-free option with multiple color choices and privacy fence panels.
The company prides itself on advancing the fencing industry by providing innovative solutions and high-value services to their clients. Positive client testimonials from various Georgia locations serve as proof of their emphasis on craftsmanship and commitment to customer satisfaction. With their focus on innovation, quality, and customer service, Freedom Fencing of Georgia has established itself as a trusted name in the fencing and deck industry in the region.
Website | Facebook

Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists

Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists
Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists

The Odd Couple Roofing Specialists originated from an unexpected alliance between Christopher and Terry. Christopher, the roofing expert, initially connected with Terry as a client seeking roof replacement services. What started as a professional transaction quickly evolved into a friendship built on mutual trust and satisfaction. Terry, having experienced firsthand the exceptional quality of Christopher’s work, not only got a new roof but also became a passionate advocate for his services.

Recognizing the potential of their combined strengths, Christopher and Terry decided to form a partnership. Terry’s business insights and Christopher’s roofing skills proved to be a winning combination, leading to the establishment of The Odd Couple Roofing Specialists.

This unique collaboration embodies the fusion of technical expertise and strategic business acumen, setting them apart in the roofing industry.​

Website | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction to Family Business Radio
00:38 Meet “the Bowtie Banker,” Michael Miller
01:30 The Personal Touch in Banking
03:21 Long-Term Relationships and Business Banking
11:42 Introducing Adam Sims and Freedom Fencing
12:46 The No-Dig Fencing Revolution
14:47 Quality and Longevity in Fencing Materials
19:45 Client Stories and Practical Applications
28:41 Chris’s Journey from Marketing to Roofing
31:27 Terry’s Unexpected Path to Roofing
34:52 Building Trust and Community in Roofing
38:41 Key Questions for Choosing a Roofer
41:24 Understanding Roofing Materials
44:08 Signs Your Roof Needs Attention
48:10 Advice for Aspiring Entrepreneurs
53:36 Final Thoughts and Contact Information

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Adam Sims, Anthony Chen, Christopher James, Embassy National Bank, Family Business Radio, Freedom Fencing of Georgia, michael miller, Terry Lakritz, The Odd Couple Roofing Specialists

What is a Life Fully Lived?, with Anthony Chen, Host of Family Business Radio

May 6, 2024 by John Ray

What is a Life Fully Lived?, with Anthony Chen, host of Family Business Radio
Family Business Radio
What is a Life Fully Lived?, with Anthony Chen, Host of Family Business Radio
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What is a Life Fully Lived?, with Anthony Chen, host of Family Business Radio

What is a Life Fully Lived?, with Anthony Chen, Host of Family Business Radio

In a commentary from a recent Family Business Radio episode, host Anthony Chen discusses a question you should ask yourself as you ponder your financial future: What is a life fully lived?

Anthony’s commentary was taken from this episode of Family Business Radio. Family Business Radio is underwritten by Anthony Chen with Lighthouse Financial Network.

Anthony Chen, Host of Family Business Radio

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Tagged With: Anthony Chen, exit planning, financial advisor, financial planning, Lighthouse Financial

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