Customer Experience to Drive Better Results with Lindsey MacNeil E2
In Episode 2 Sean, and co-host Mark have Lindsey (Lindz) founder of Lean In to Human Design. Lindz shares how the direction of her company was shaped by her early singing career and a vocal injury took her to the Doctors office as a child. Over the years, that interest in the experience helped her develop User Experience (UX) for several large corporations.
Sean inquires about her why and she shares how her services contribute to Avontage community to support their business growth. Mark inquires about what patterns many businesses overlook when it comes to Design and Systems thinking. This episode has the most amount of acronyms UX, DX, CX out of our 2 episodes so far and may carry the title for episodes to come. Come listen to Lindz help you connect more customer experiences together.
Consumers are spoiled by the customer experience when purchasing products on Amazon or Apple. Lindz explains the importance and the amount of design thinking that goes into creating Customer Experience for smaller businesses and ultimately providing a consistently delightful experience for your customers and clients.
Through Lean In, Lindsey MacNeil helps organizations across the private, public, and social sectors revive profitability, retain customers and cultivate change that matters.
From the C-suite to the front lines, she partners with clients to transform their organizations, build enduring capabilities, and leverage technology.
She combines global insights and local expertise to help you turn your aspirations into reality.
Lindsey stumbled into service and process design in ’03 and soon moved into experience design and business analysis. Her career has equipped her with a depth of expertise to help organizations identify shortcomings and points of failure. Her breath of design knowledge enables her to help these organizations ensure success going forward.
Connect with Lindsey on LinkedIn.
About Cultivating Collaboration on Avontage
Sean Sarram, CEO and Founder Avontage is the host of this interview-style live radio/podcast show to highlight the members of the Avontage community. His co-host, Mark Jamnik, is Owner and Time Creation Coach at Enjoy Life Daily.
On this podcast we learn about the skills and services offered on our platform and how our members collaborate to grow their businesses; hence the name “Cultivating Collaboration on Avontage”.
About Avontage
Avontage is the future of work. We are a like-minded community of experts, forward-thinking entrepreneurs, and highly skilled freelancers solving each other’s pain points. We do that by trading skills and services on a trusted and safe platform.
Business barter trading is on the rise and it is the smartest way to achieve scalable growth during these challenging times.
About Your Hosts
Sean Sarram, the CEO and Founder of Avontage, is a seasoned executive with an entrepreneurial mindset. With a software engineering degree in Computer Science from Arizona State University, Sean enjoys building technology to solve hard problems that affect everyday life.
His mission is to build a trusted community marketplace for local business owners, marketers, entrepreneurs, freelancers, and creatives to collaborate, gain high quality clients, and help them grow your businesses without spending money.
Sean believes in Collaborative Capitalism, where small businesses collaborate and trading-exchange their skills and services to elevate one another.
Connect with Sean on LinkedIn, and follow Avontage on Facebook, Twitter and Instagram.
Mark Jamnik lives and breathes productivity & coaching. After a decade in advertising sales, he was recruited by the Tony Robbins’ organization, to be 1 of 100 active global coaches. He coached over 300 CEO’s, entrepreneurs, & sales professionals, maximizing their effectiveness in achieving their goals.
Over the last decade he focused on his own entrepreneurial journey creating a healthy relationship with time. Now he consults CEOs and entrepreneurs with time creation and organization strategies to maximize productivity stress-free.
Connect with Mark on LinkedIn and Facebook.
