The Odd Couple Roofing Specialists, Terry Lakritz and Christopher James, Emergency Roofing Solutions (North Fulton Business Radio, Episode 780)
On this episode of North Fulton Business Radio, host John Ray welcomes Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists. They discuss their unique approach to roofing services, emphasizing building strong community relationships and providing trustworthy, transparent service. Terry shares her own experience of seeking roofing help, which led to meeting Christopher and the two of them teaming up to become The Odd Couple Roofing Specialists. Christopher details the importance of proactive roof maintenance and the use of technology like drones for inspections. They also discuss the challenges of dealing with insurance claims and the critical role of customer trust and referrals in their business model. The episode underscores their commitment to being more than just a roofing company, focusing on customer care and community involvement.
John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.
Terry Lakritz and Christopher James, The Odd Couple Roofing Specialists
The Odd Couple Roofing Specialists originated from an unexpected alliance between Christopher and Terry. Christopher, the roofing expert, initially connected with Terry as a client seeking roof replacement services. What started as a professional transaction quickly evolved into a friendship built on mutual trust and satisfaction. Terry, having experienced firsthand the exceptional quality of Christopher’s work, not only got a new roof but also became a passionate advocate for his services.
Recognizing the potential of their combined strengths, Christopher and Terry decided to form a partnership. Terry’s business insights and Christopher’s roofing skills proved to be a winning combination, leading to the establishment of The Odd Couple Roofing Specialists.
This unique collaboration embodies the fusion of technical expertise and strategic business acumen, setting them apart in the roofing industry.
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Emergency Roofing Solutions
The Odd Couple Roofing Specialists partner with Emergency Roofing Solutions, a trusted roofing company serving Alpharetta, Georgia, and the surrounding areas. With a commitment to excellence and customer satisfaction, they provide comprehensive roofing services for both residential and commercial properties. The company’s experienced team offers 24/7 emergency services, ensuring that clients can receive prompt assistance whenever roofing issues arise.
Based in Alpharetta, Emergency Roofing Solutions extends its services to a wide area, covering a 120-mile radius around Atlanta. This extensive coverage allows them to cater to a diverse range of clients throughout the region. The company takes pride in its A+ Better Business Bureau Rating & Accreditation, which reflects its dedication to maintaining high standards of business practices and customer service.
Emergency Roofing Solutions specializes in various aspects of roofing, including new roof construction and repair work. They also assist clients with insurance claims related to roof damage, streamlining the process for property owners dealing with unexpected issues. Their expertise covers a wide range of roofing materials and styles, enabling them to address the unique needs of each client.
With a focus on quality workmanship, timely service, and customer satisfaction, Emergency Roofing Solutions has established itself as a reliable partner for all roofing needs in the greater Atlanta area. Whether it’s a minor repair or a complete roof replacement, their team is equipped to handle projects of all sizes with professionalism and expertise.
Topics Discussed in this Episode
00:00 Introduction and Welcome to North Fulton Business Radio
01:17 Meet the Odd Couple: Terry and Christopher
01:40 Terry’s Roofing Journey
04:37 Building Relationships in Roofing
07:39 Community Focus and Partnership
11:40 Roof Maintenance and Insurance Insights
17:33 Proactive Maintenance and Insurance Reporting
18:41 Legitimate Claims and Professional Roofers
20:41 Dealing with Door-to-Door Roofers
23:48 The Role of Drones in Roof Inspections
25:45 Success Stories and Client Testimonials
30:49 Commercial and Residential Roofing Services
31:43 Contact Information and Closing Remarks
Renasant Bank and Casa Nuova Italian Restaurant support North Fulton Business Radio
Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.
Casa Nuova is a proud family-owned and operated restaurant, serving classic, authentic and traditional Italian cuisine and top tier hospitality since 1998.
Casa Nuova is a cook-to-order kitchen, serving traditional fare including pasta, chicken, seafood, veal, vegetarian and gluten-free options, plus daily specials. They are a farm-to-table establishment, meaning that in the summertime, they cultivate their own vegetables in their garden, steps away from the restaurant, including tomatoes, corn, peppers, zucchini, sunflowers and more!
Celebrating more than 25 years, Casa Nuova has become a true staple in the Alpharetta area, serving more than three generations of families, including friends old and new, visiting near and far from all over the metro Atlanta area and beyond.
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About North Fulton Business Radio and host John Ray
With over 770 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!
The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.
John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.
The studio address is 275 South Main Street, Alpharetta, GA 30009.
John Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.
John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.
