Learning Insights Archives - Page 2 of 2

Scott Ferraro with Schumacher Electric

April 13, 2016 by angishields

Learning Insights

Scott Ferraro with Schumacher Electric

00:00 / 00:30:20

Learning Insights Radio provides case studies, lessons learned, and leading-edge business practices from learning leaders and TrainingPros Relationship Managers across the country.

“Selling Through Education”

Scott Ferraro / Schumacher Electric

Account Executive – National Accounts

Scott Ferraro has an extensive background in the automotive aftermarket. With over 20 years of experience working for manufacturers and distributors in the aftermarket, Scott is currently responsible for managing the NAPA Auto Parts business in North America for Schumacher Electric Corporation. His background in sales, marketing, and business development have exposed him to the importance of training and how it correlates to sales. In today’s interview, Scott discusses how training and education are part of the overall sales strategy for his company.

In addition, Leigh Anne Lankford from TrainingPros joins us and discusses current events at TrainingPros.

Marilyn Bloom with Birch

February 24, 2016 by angishields

Learning Insights

Marilyn Bloom with Birch

00:00 / 00:29:03

Learning Insights Radio provides case studies, lessons learned, and leading-edge business practices from learning leaders and TrainingPros Relationship Managers across the country.

Marilyn Bloom/Birch

Director of Talent Development

Learning and Organization Development Leader. Recognized for leadership with integrity and building strong relationships with staff at all levels. Demonstrates astute and decisive leadership with a commitment to employee development, while producing winning teams to maximize performance and increase revenue in blended learning environments.

Perry Benson with Manhattan Associates

February 10, 2016 by angishields

Learning Insights

Perry Benson with Manhattan Associates

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Perry Benson / Manhattan Associates

Perry Benson, the Training Delivery Manager at Manhattan Associates joins Learning Insights Radio to discuss the considerations a leader must take when faced with leading a Global Training Organization. Not only does a leader have to consider the cultural differences in regions of the world, but the design of training must be scalable, sustainable, and reproducible.

Perry Benson is a Manager at Manhattan Associates utilizing leadership skills in Global Program Management and Business Reengineering to lead strategic initiatives, develop and support key B2B relationships and evangelize best-in-class commitment to customer success; expand company’s footprint with scalable training programs; and initiate best practices, processes and standards to optimize performance, increase profit margins and exceed profitability targets.

November 2012 Newsletter Article

October 10, 2012 by angishields

Jenna Kay with ADP Featured on Learning Insights

On October 11, 2012, BusinessRadioX®’s Learning Insights broadcast its inaugural show with co-hosts Stone Payton and Lee Kantor interviewing Jenna Kay with ADP about the power of Presentation Zen.

ADP (Automatic Data Processing), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world’s largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP’s easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world.

Jenna Kay is a Senior Instructional Designer for the Sales Learning & Performance Group at ADP. In the past ten years of designing learning for financial services and medical audiences, she has come to understand that for training to achieve results, it should always encourage people to embrace change and never be boring.

Kay’s focus is on employer services which supports the sales teams and business units. Her group trains on knowledge and behaviors needed for sales people to be successful. ADP fosters an environment of learning programs that are rolled out daily and supported by senior leadership. In fact, all senior leadership in learning have previous sales background which qualifies them to know and understand how to train sales professionals.

Kay described the training model used by ADP as Zen for Instructional Design. According to Kay, “Presentation Zen is a way of uncluttering the information you present.” It is a way to capture the attention and interest of the sales team. Rather than standard powerpoint slides and bullet points, it seeks to make things more understandable through simplicity and clarity of information, putting things on a more emotional level for a better response.

To learn more about ADP’s approach to training, you can listen to this interview in its entirety at Learning Insights.