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Business Beat

Frazier & Deeter’s Business Beat: John Hightower, Arch + Tower, an FD Company

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Show Summary

John Hightower of Arch+Tower joined this edition of “Business Beat” to discuss the interplay of customer experience, employee experience, and operational excellence. Roger Lusby, CPA is the host of “Business Beat” and the series is presented by Alpharetta CPA firm Frazier & Deeter.

John Hightower, Arch + Tower

John Hightower is the CEO of Arch + Tower. Arch + Tower, an FD Company, helps their clients win in the Experience Economy. We are helping close the experience gaps for clients’ – Customers and Employees – delivered with Operational Excellence. They call it their CX/Ex/Ox Framework(tm).

They work with business leaders by creating solutions that help clients bridge gaps, stand up under the weight of growth, and build for the future, hence the name Arch + Tower.

Their team partners with clients to deploy proven methodologies and a comprehensive approach – technology, data, people, processes – to deliver excellence within an organization.

Arch + Tower has served companies like Chick-fil-A, ChenMed, Peak Campus, Sunstate Equipment, Thrive Farmers, and others planning to scale solutions across multiple locations.

Arch + Tower has joined the Frazier & Deeter family of companies. They are excited to be helping to improve customer and employee experiences as part of an award-winning accounting and advisory firm with offices across the US and the UK.

Visit www.archandtower.com to discover the ways their team can help you span gaps and see farther with your people and projects.

Frazier & Deeter

The Alpharetta office of Frazier & Deeter is home to a thriving CPA tax practice, a growing advisory practice and an Employee Benefit Plan Services group. CPAs and advisors in the Frazier & Deeter Alpharetta office serve clients across North Georgia and around the country with services such as personal tax planning, estate planning, business tax planning, business tax compliance, state and local tax planning, financial statement reviews, financial statement audits, employee benefit plan audits, internal audit outsourcing, cyber security, data privacy, SOX and other regulatory compliance, mergers and acquisitions and more. Alpharetta CPAs serve clients ranging from business owners and executives to large corporations.

Roger Lusby, host of Frazier & Deeter’s “Business Beat,” is an Alpharetta CPA and Alpharetta Office Managing Partner for Frazier & Deeter. He is also a member of the Tax Department in charge of coordinating tax and accounting services for our clientele. His responsibilities include a review of a variety of tax returns with an emphasis in the individual, estate, and corporate areas. Client assistance is also provided in the areas of financial planning, executive compensation and stock option planning, estate and succession planning, international planning (FBAR, SFOP), health care, real estate, manufacturing, technology and service companies.

You can find Frazier & Deeter on social media:

LinkedIn: https://www.linkedin.com/company/frazier-&-deeter-llc/
Facebook: https://www.facebook.com/FrazierDeeter
Twitter: https://twitter.com/frazierdeeter

An episode archive of Frazier & Deeter’s “Business Beat” can be found here.

PROJECT-MANAGEMENT-OFFICE-HOURS-Author-Julia-Steel-and-Nimble-Giants-Consulting-President-Renee-Campisi

Phoenix Business Radio

E30 Change Management with Julia Steel and Renee Campisi

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E30 Change Management with Julia Steel and Renee Campisi

Have your struggled with Change Management? In this episode of Project Management Office Hours we have an in-depth discussion with Julia Steel and Renee Campisi on Change Management and Agile for Business.

We often look at Change Management on a per project basis rather than looking at Change as an overall initiative. How are we working within organizations with Managers and Leaders to prepare for change? Julia shares insights from her book, “Buy-in: How to Lead Change, Build Commitment and Inspire People.”

Listen to hear Julia describe the 3 C’s, Confidence, Clout and Courage to lead to successful Change. Renee shares her story which has grown to founding Nimble Giants. Listen to hear her discuss Agile for Business and the experiences that have helped shape her work. She provides great insights with stories, tips and tools which help organizations and leaders implement change.Think of “Change Fitness”, just as athletes need to practice and exercise to improve within their sport of choice we need to practice Change to improve.

Tune in for upcoming shows with Project Management leaders and subscribe to the podcast on Apple Podcast, iHeartRadio, Spotify, Stitcher, Spreaker or your favorite podcast platform! Our next show will be June 6th at 11:00am PST with Steve Fullmer and Darrel Gardner. Thanks to our sponsors PM Master Prep and THE PMO SQUAD. PM Master Prep is offering 20% off all services by using code PMOJOE at checkout on www.pmmasterprep.com.

Julia Steel is on a mission to help individuals, teams and organisations supercharge progress, navigate change and deliver results that matter.

She is an international speaker, author, facilitator, and coach, offering programs that help you focus on, implement and achieve strategic change.

Julia is the author of “Buy-in: How to Lead Change, Build Commitment and Inspire People,” is a graduate of Stanford University’s Executive LEAD program and knows that enrolling the right people, at the right time, is crucial to your success.

Connect with Julia on LinkedIn, Facebook, Twitter and Instagram.

Nimble Giants will work with you to figure out exactly what services your business needs to run more efficiently and productively using an agile for business approach. Once that is established, they will work with you to figure out how you can grow your business from where it is now to where you dream of taking it.

Renee Campisi is leveraging her 20+ years of Process, Technology, Operations, Leadership and Change Management experience to bring her clients Nimble Giants Consulting. Renee’s business consulting services are focused on helping her clients unlock additional potential within their teams as well as operate in a strong, flexible and swift manner to remain competitive in today’s ever-changing landscape.

Renee first began her career at Accenture in Process and Technology Consulting for Fortune 100 companies. She credits her passion for business and leadership approach to spending her formative business years at Accenture where she practiced client partnership, consultative solutioning, innovation, technical leadership and project adoption.

Six years later, Renee left Accenture to operationalize a Joint Venture Partnership Program for a Phoenix based startup. This entrepreneurial experience helped round out Renee’s corporate business experience and provided her with a deep appreciation of the commitment and determination needed to succeed as a business owner.

After successfully expanding the Phoenix based entrepreneur’s Partnership Program across the US, Renee returned to her Process and Technology roots where she lead Professional Services for Pearson Education’s School Systems Business Unit. Here she strengthened her Program and Change Management experience and furthered her Operational Leadership and Business Partner Acumen.

After five rewarding years with Pearson, Renee was asked to design and implement an Operations Department for Neudesic, a highly successful and innovative Systems Integrator and Consulting Services Company with 12 offices across the US. Here Renee designed and implemented Business Capabilities focused on Business Performance Analysis and Advisement, Resource Deployment, Internal Process and Systems Development, Strategic Initiative Management, Financial Projections and Capacity Planning.

Currently, Renee is engaged with a Fortune 500 Company headquartered in downtown Phoenix where she is helping her client revolutionize how data driven innovation project work get accomplished using the skills she’s acquired through the years while helping the change she is implementing last.

Connect with Renee on LinkedIn.

ABOUT THE PROJECT MANAGEMENT OFFICE HOURS SERIES

Project Management Office Hours is intended to provide Project Management professionals a place to drop in and discuss Success Stories, Best Practices, and Lessons Learned. Project Management Consultant Joy Gumz has shared with us, “Operations keep the lights on, strategy provides the light at the end of the tunnel, but project management is the train engine that moves the organization forward.”

Each of us has a unique story to tell, but collectively we share a message that organizations who embrace Project Management Best Practices perform better than those which don’t. Organizations which align Projects to Strategy perform better. Organizations with Engage Executive Sponsors deliver better results. Organizations which measure Project Management performance outperform those which don’t.

During our Project Management Office Hours, we hear directly from Industry leaders how to make an impact in our profession. How we, collectively, will Advance Project Management Best Practices, One Listener at a time!

Project Management Office Hours is powered by The PMO SQUAD

ABOUT YOUR HOST

Joe Pusz started THE PMO SQUAD to bring real world PMO Leadership experience to the consulting space and to advocate for Project Management through his blog PMOJOE.com. The old saying is “Do what you love and you’ll never work a day in your life.” Following this mindset Joe left Corporate America in 2013 to start THE PMO SQUAD and work with fellow Natural Born Project Managers to advance Project Management Best Practices.

THE PMO SQUAD focuses exclusively on PMO and Project Management consulting. Corporate America is full of Accidental Project Managers running projects who haven’t been trained to be PMs. To help solve this problem THE PMO SQUAD is on the Leading Edge with PMO As a Service. PMO As a Service allows our clients to focus on their respective core competencies while THE PMO SQUAD delivers Project Management expertise. Contact Joe at 678-591-7868. Follow The PMO Squad on LinkedIn, Twitter and Facebook.

ABOUT OUR SPONSOR

PM Master Prep^TM is simply the worlds best PMP^® Exam Preparation licensing system. There is no other product available to businesses and independent trainers that can offer the same premium courseware along with the rich feature set of our online exam simulator and study resources.

Our Courseware has been designed to be shorter, easier to learn for students, and easier to teach for instructors. Your students will learn faster, retain more and will pass the PMP exam!