PatientCo Archives - Business RadioX ®

LEADER DIALOGUE: Transforming Healthcare Financial Billing – Deep Dive

September 27, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Transforming Healthcare Financial Billing - Deep Dive

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In this week’s follow-up episode of “Leader Dialogue”, Jennifer, Lisa and Duffie will dig deeper into topics such as patient engagement, culture and consumerism with special guest Alan Nalle of Patientco.

Alan Nalle/Patientco

Alan Nalle is Chief Strategy Officer at Patientco, developing strategies and supporting plans for Patientco to deliver unique value to its clients. Prior to Patientco, Alan served as a Managing Director in Accenture Strategy’s Healthcare practice where he led projects addressing many of his client’s most pressing issues related to growth and innovation for leading Providers and Payers.

Patientco is a payment technology company headquartered in Atlanta, GA founded specifically to re-think the healthcare payment experience. Patientco brings world-class payment infrastructure together with intuitive consumer payment tools informed by analytics to create a superior billing experience to deliver more payments to Health Systems.

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

LEADER DIALOGUE: Transforming Healthcare Financial Billing

September 20, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Transforming Healthcare Financial Billing

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Duffie Dixon, Alan Nalle, Jennifer Strahan, Lisa Counsell

Topics discussed on this episode of “Leader Dialogue” include:

Professional Experience: This includes Alan Nalle’s background and a brief overview of PatientCo and the services they provide their customers.
Current state: Current strategies and opportunities for improvement in the area of the patient financial experience for health systems.
Performance excellence challenges in the Age of Consumerism: How Consumerism has changed patient’s loyalty to providers and healthcare systems. Learn how Patientco is leading the way to bridge this gap.

Alan Nalle/Patientco

About SOAR Vision Group

About the Baldrige Foundation

Genna Brown and Brandon Black with GIVIN Charity Simplified, Joshua Silver with Patientco, and Kevin Greiner with Gas South

July 24, 2018 by angishields

Atlanta Business Radio

Genna Brown and Brandon Black with GIVIN Charity Simplified, Joshua Silver with Patientco, and Kevin Greiner with Gas South

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Whether you’ve been an employee since the beginning or you’ve worked here a month, Kevin Greiner is all about discovering what’s important to people – starting with never forgetting your name. We’re not sure how he does it, but we’re glad he does. At the office Kevin won’t hesitate to chat with you about what you’re up to or the latest tennis highlights – he genuinely cares about every employee. He’s also passionate about strengthening our community. Under Kevin’s leadership, Gas South has committed to giving back 5% of profits to help children in need. He has built a culture of service while also creating exceptional career paths for employees. He wants to make sure Gas South is a place where people want to be, not a place you feel like you have to be. With more than 15 years’ experience in the energy sector, Kevin gained expertise in management roles with Southern Company. He graduated from the University of Michigan with a master’s degree in business administration and a master’s of science in natural resource policy, and earned a bachelor’s degree from Wesleyan University. Board work: United Way of Greater Atlanta (chaired the 2012-13 Workplace Campaign), Georgia Chamber, Georgia Partnership for Excellence in Education, the YMCA of Metro Atlanta (Executive Committee), Atlanta Opera Interesting fact: Kevin speaks German and is fluent in Dekatherms (Gas South’s band where he plays the piano).
Follow Gas South on Twitter.

Brandon Black is a Florida native that now calls Atlanta home. He graduated from North Springs Charter High School in Sandy Springs and began his Georgia State University education while in his senior year of high school. Brandon completed his undergraduate degree, BBA in 2015 and graduate studies, MS in Finance in 2016, at Georgia State University (GSU). While attending GSU Brandon was always active in campus life. He was a Resident Advisor (RA), Zumba Instructor, finance society participant, and Vice-President of the Big Brothers Big Sisters campus chapter. GSU is also where he met Genna Brown, his business partner and co-founder in GIVIN. Genna was Brandon’s instructor in his first finance course at GSU. These days Brandon is actively involved with the Greater Atlanta community. Brandon has volunteered for Aid Atlanta, Big Brothers Big Sisters of Atlanta, as well as the Atlanta Community Food Bank. He is also involved with his Southeast Atlanta Home Owners Association in an advisory capacity. He also works with Atlanta’s Neighborhood Planning Unit (NPU). Brandon sees GIVIN as a way to expand his volunteer activities and support numerous non-profits. In his free time, Brandon enjoys rollerblading, Zumba, and laughter. Genna Brown is an Atlanta native that has worked and taught finance for over twenty years in Atlanta and Miami, FL. Genna is a registered investment advisor, and manages wealth for a small number of clients in Georgia and Florida. She is a Senior Lecturer at Georgia State University’s Robinson College of Business. Genna teaches investment valuation, corporate finance and portfolio management. Genna met Brandon Black, GIVN’s co-founder when he was a student in a finance course Genna taught. Genna recognized his determination and drive to succeed that first semester. Several years later Brandon happened to drop by her office one afternoon and expressed frustration at the 9 – 5 corporate world. He said, “I wish I had ‘a big idea.’ I could run a business, but I need the idea.” Genna was ready with GIVN –Charity Simplified. That afternoon they began the collaboration that is the non-profit Black and Brown Corp., Inc. Genna received degrees from the University of Georgia (BBA) and University of Miami (MBA). She is the past president of Miami Society of Financial Analysts, and is involved in Atlanta Economics Club, ABDIACG (a financial services association), as well as the Southeastern Hedge Fund Association. Over the years Genna has assisted several nonprofits, either financially and/or through volunteer services. Atlanta Humane Society, American Red Cross, Center for the Visually Impaired, READ (Adult Literacy), her church, college sorority alumnae association, political party and others have been beneficiaries of her efforts. She lives in South Buckhead with her dog, Trez.
Follow GIVIN on Facebook, Twitter, and YouTube.

Joshua Silver co-founded Patientco after seeing an opportunity to take his expertise in consumer-centric product design to the industry that needed it most. Today, as Chief Solutions Officer, Joshua helps craft Patientco’s technology strategy, set product direction, and works with key accounts. Prior to Patientco, Joshua was a member of the International Product Development team at CareerBuilder.com, specializing in product integration with major partners such as Virgin Media, AOL, and Lycos. Joshua holds a Bachelor of Science degree in Computer Science from the Georgia Institute of Technology, where he graduated with Highest Honors and was the recipient of the prestigious President’s Scholarship Award. Joshua has been recognized as a rising healthcare IT leader by Becker’s Health IT & CIO Review as well as named “CIO of the Year” by the Georgia CIO Leadership Association (GCLA).
Follow Patientco on Facebook, LinkedIn, and Twitter.

Atlanta’s Most Trusted Advisors: Why HIPAA Is Important To You

January 28, 2016 by angishields

Atlanta Business Radio

Atlanta's Most Trusted Advisors: Why HIPAA Is Important To You

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Atlanta’s Most Trusted Advisors interviews industry experts from in and around the Metro Atlanta Area. Our goal is to provide valuable information that all business owners and managers can use in their day-to-day work to help them succeed.

What Do You Mean I Have to Be HIPAA Compliant?

While most of us are familiar with the term, HIPAA, that knowledge typically doesn’t extend past our signature on a form when we visit the doctor. Most people certainly don’t realize that being “HIPAA-compliant” stretches far beyond medical practices to anyone who has access to patient information. These companies are called “business associates” and include accountants, attorneys, HR professionals and more. On this show Donna Grindle of Kardon Compliance shares her expertise about what HIPAA is, how one can get, and remain, compliant. She is joined by Sean Joyce of Patientco who talks about his experience as a business associate as well.

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Bonnie Buol Ruszczyk (Host)/ bbr Marketing

Bonnie Buol Ruszczyk has been a member of the creative and marketing services community for over 20 years and does not appear to be leaving it anytime soon. As president of bbr marketing, she has relished the challenges of entrepreneurship as she worked to grow and nurture a new business. Since the firm’s inception in 2009, Bonnie has led the young company to become widely recognized and respected within the professional services marketing niche, with award-winning client websites and an outstanding history of business success having worked with clients in 23 states and 2 Canadian provinces.

She is excited about the publication of her first book earlier this year, Take Your Marketing Online! Proven Ways to Grow Your Firm in the Digital Age. She was recognized in 2012 and 2013 as one of AccountingToday’s Top 100 Most Influential People and is in great demand as a consultant, speaker and leader at various industry events. She is a founding member of the Atlanta Independent Women’s Network and is the Atlanta chapter president of the Association for Accounting Marketing. She is also a regular contributor to a variety of websites, including Social Media Today, Accounting Today and other industry-related publications and has been quoted in Entrepreneur, U.S. News & World Report, CPA Practice Advisor, and others. She was recently invited to join the CPA Consultants’ Alliance and is excited about being a part of this influential group.