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Julia Cox with Just Closed With Julia and Amber de Marché with Mortgage Right

June 13, 2024 by angishields

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Cherokee Business Radio
Julia Cox with Just Closed With Julia and Amber de Marché with Mortgage Right
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Brought to you by Diesel David and Main Street Warriors

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Julia-Cox-bwAs a realtor with nearly 3 years of experience in her beloved community, Julia Cox’ passion for helping others has always extended beyond the realm of real estate. With three generations of military service in her family, including her father, husband, and son, the values of service, dedication, and respect are deeply ingrained in Julia’s character. These values drive her commitment to supporting the elderly, a cause close to her heart.

Growing up in Georgia and spending decades in this vibrant area, Julia has witnessed firsthand the invaluable contributions our senior citizens have made. Their wisdom, resilience, and stories enrich our lives, and it’s her mission to ensure they receive the care and support they deserve. Whether it’s through assisting with downsizing, finding a home that better suits their needs, or simply offering a compassionate ear, Julia strives to make their lives a little easier.

As a retired military member, Julia understands the unique challenges that come with aging, especially for those who have dedicated their lives to serving our country. Her approach is detail-oriented and empathetic, ensuring that every senior she works with feels heard and valued. It’s not just about real estate; it’s about community over competition, fostering connections, and creating a supportive environment where our elders can thrive.

In addition to her professional endeavors, Julia is an avid gardener, crafter, and dog lover. These hobbies have taught her patience, the importance of nurturing, and the joy of seeing something grow and flourish—principles she applies when working with the elderly. Her goal is to help them navigate their next chapter with dignity and grace, providing them with the resources and support they need to enjoy their golden years to the fullest.

Together, we can build a community that honors and uplifts our seniors, ensuring they feel as cherished and respected as they truly are.

Connect with Julia on LinkedIn, Facebook and Instagram.

Amber-De-Marche-bwAmber de Marché’s professional journey has been an exciting one, leading her from a successful ten-year career as an educator in the cosmetology industry to discovering her true passion for real estate during the challenging times of COVID.

With a decade of experience in education, Amber has developed a strong foundation in communication and empathy, which has seamlessly transitioned into her role as a Loan Officer. Helping first-time homebuyers and veterans navigate the complex world of real estate is a true joy for Amber, but she’s equally dedicated to assisting anyone on their journey to finding their dream home.

Education is at the heart of her approach. Amber firmly believes that understanding the loan process is crucial for borrowers to make informed decisions. That’s why she takes the time to explain every step of the way, ensuring clients feel empowered and confident throughout the entire process.

But it doesn’t end with the closing of your first deal. Building meaningful and lasting relationships with her clients is paramount to Amber. She’s committed to being your trusted lender for life, ready to support you in all your future real estate endeavors.

When Amber isn’t immersed in assisting clients, you can find her cherishing precious moments with her family, like chasing her toddler around. As an avid lover of the great outdoors, Amber seizes every opportunity to explore nature’s beauty. And when it’s time to recharge, you’ll likely find her indulging in a well-deserved nap!

Connect with Amber on LinkedIn and Facebook.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Woodstock, Georgia. It’s time for Cherokee Business Radio. Now, here’s your host.

Stone Payton: Welcome to another exciting and informative edition of Cherokee Business Radio. Stone Payton here with you this morning, and today’s episode is brought to you in part by our Community Partner program, the Business RadioX Main Street Warriors Defending Capitalism, promoting small business, and supporting our local community. For more information, go to Main Street warriors.org and a special note of thanks to our title sponsor for the Cherokee chapter of Main Street Warriors Diesel David Inc. Please go check them out at diesel.david.com. You guys are in for a real treat this morning. Please join me in welcoming to the broadcast, first up on Cherokee Business Radio with Just Close With Julia, and 1Look Real Estate office. Miss Julia Cox, how are you?

Julia Cox: I am doing fabulous. It’s a beautiful day out and I’m going to go wash my car after this, so yay!

Stone Payton: Well, we’re delighted to have you in the studio. You and I have been plotting this conversation for some time now. Uh, Julia and I are part of the young professionals of Woodstock, and so we’ve gotten a chance to know each other a little bit. But today we’re going to get to dive in, visit with her about her and her business, maybe get some pro tips for some folks out there. And you’re going to introduce us to a guest that you brought with you here in a little bit, too. Yeah.

Julia Cox: Yes.

Stone Payton: All right. Tell me a little bit, maybe a good place to start. Mission. Purpose. I know you’re in the real estate arena, but for you specifically, you’ve kind of refined your mission, your purpose, your focus. What are you really out there trying to do for folks?

Julia Cox: I am trying to help seniors mostly right now because they are in desperate need for somebody to just help. They get taken advantage of left and right by everybody. So I’m here to inform them, to let them know what their choices are to get them. There’s legal aid. There’s all kinds of things that they are that they can have. The biggest thing right now is I wanted to make sure that all the seniors know that they can appeal their tax assessment. You can either call them and they will send you a written copy, or you can go to the Cherokee County Tax assessor’s office. And down on that page it will say appeal. You have 45 days from your first day of notice. If your appeal is approved, it’s good for three years. So that way you know your your tax is going to stay the same and you’re going to be good to go for three years.

Stone Payton: Well, I’m certainly no expert in the arena, but it has been my observation that our assessment never goes down.

Julia Cox: No it doesn’t.

Julia Cox: Yes, I worked with this one lady. Hers went up 30%. I mean, seriously 30%. So and you know so you know, all you have to do is get one of your trusted realtors to give you a CMA, which is a comparative market analysis, which will show how much in the market the house is worth. And then you can tell that and you can take that and put that in your paperwork and you can go from there. But it really helps. And please, there’s not a realtor out there that will not help you out and it’s no charge.

Stone Payton: So what is the the back story? How in the world did you find yourself in this line of work?

Julia Cox: Well, my thing is, I wanted to be a realtor all my life. It’s just such a big part in people’s life, and it’s such a family oriented thing that this is just something I wanted to do. But as many people know, being a realtor is incredibly hard and it takes a lot of time and it takes a lot of face time. And usually you don’t see any income from anywhere from six months to two years. So it took me a while and I finally get to do my dream job, which is very exciting. And then I got into it and I was trying to find, okay, where where do I fit what’s what’s a good place for me? And just so happens that I’m going into my senior years and we are retired military. So I went and got my Qris, which is a senior real estate specialist certification, and I got my MRP, which is a military relocation professional, and that way I can help the people that I am. And I work with seniors, you know, the 500 and 1C3 the nonprofit seniors like stand up for seniors, Cobb Cherokee Senior Services. There’s quite a few out here, and I work with them because I want to people to move in my community that I support and I work toward and I work for. So it just makes me feel better. They’re walking in and I know what they’re walking into so I can help find them a place where they’re going to flourish. They’re going to feel comfortable. They’re going to know people. They’re going to know, you know where to go when they want to do something, whether they want to be in a quilting circle or wanting to be in a book club, we can help with that.

Stone Payton: Well, now that you’ve been at it a while, what are you what are you finding the most rewarding? What’s the most fun about it for you?

Julia Cox: The most fun about it, and this just happened recently, is I had a senior lady and this was just awesome. Um, her son was going to sell her house because obviously he knows more than anybody else. But in the end, she we talked and, you know, we got this set up and she actually told her her daughter that, you know what? She doesn’t want my brother to sell a house. She wants you to. And my brother called me and asked me, what in the world why is mom so ready to move now? And she’s okay with it? That was a huge win because she felt that comfortable with me and it was great.

Stone Payton: Real estate strikes me as a very I don’t know if it’s fair to say, crowded, but a competitive arena from a sales and marketing standpoint, how does the whole sales and marketing thing work for a real estate agent? Because there there’s I I’m operating under the impression that there’s plenty of opportunity out there, but there’s also a lot of folks in your business, right. How do you go about the sales and marketing thing?

Julia Cox: You do the best you can and be authentic. You have to be authentic. And it’s like when you go and you you work at a you are what, one of the 500 and 1C3 events and you’re taking pictures. People are like, well that’s rude. You’re taking a picture to advertise. You’re not you’re not advertising yourself. Very rarely am I in the pictures. I’m advertising the event. Plus I just talk to people. I like going out. I like meeting seniors, and I’m authentic and people gravitate toward that. And the real estate is it’s very it’s very challenging right now. And a lot of people are getting out. It’s not as crowded as it once was. The numbers are going down very quickly, actually. So a lot of people are saying the cream of the crop will stay in, but being authentic and being in it for the reason your heart’s in it, there’s a reason that you’re in it. And if your heart is making money, then it’s still your heart. So you’re going to make money. But it’s just honestly, it’s being true to yourself, being authentic, just getting in front of people, helping your community and just being a part of your community is huge.

Stone Payton: Well, and I know you personally to be very invested in the community, collaborative, very relationship oriented, I guess, I guess I would say and one tremendous example of that I think, is, is how you work with other people with specialized expertise in their domain to make all this stuff come together. And you brought one with you. Did I tell us who you brought with you?

Julia Cox: I brought Amber de Marché and she is a loan officer with mortgage. Right. And Darren Hunter is the lead the lead mortgage lender on that team. And Amber is wonderful. And she actually knows how to do reverse mortgages, which is another item that I can bring to the table when we’re talking to seniors. And she also is very savvy about making sure that people are not getting ripped off, and they know how to send money through wire so they don’t send it to somebody in. You know, I don’t know Nigeria because, you know, the prince needs money.

Stone Payton: Yeah, I got an email from him. I haven’t responded.

Julia Cox: But it’s amazing, isn’t it? That man needs a lot of money.

Stone Payton: Well, Ms. Amber, what’s it like to to hang out with Julia?

Amber de Marché: Hi. So super excited to be here. Julia is awesome. All the things you said I second, she definitely has a passion and a heart for helping people, especially the seniors. So yeah, lots of fun with Julia.

Julia Cox: So how did you.

Stone Payton: Get in the mortgage business?

Amber de Marché: Oh, Covid actually helped me get in mortgage. Yeah, I was, um, my background is actually in cosmetology. I was an instructor admissions director at a cosmetology school in Arkansas. And Covid shut all of that down and kind of made me rethink. I knew a mortgage broker that was like, hey, maybe this is for you. You should try it. You’re at you’re not doing anything at home anyways. You might as well come shadow with me. And I totally fell in love with it. So it’s, um, it’s been really, really rewarding, especially, um, you know, growing up with parents that were divorced and living paycheck to paycheck and, um, never really thought that home ownership would be something attainable for myself. And then learning through working in the business that it actually was and have bought two houses now. So I love helping people realize that it’s not quite as complicated. And if you have the right people helping you, like Julia, it really can be simplified and not as stressful.

Julia Cox: So it’s something else that Amber does that I think is really, really great is she is getting a class so she can actually help people budget so they can pay off their credit cards. They can start. And these are because younger people are coming out with credit card. It’s not really money because they don’t teach these items in high school. So she it’s really cool. She’s going to go get her license with this for this. And it’s just that’s going to be huge. That’s going to make a difference. Maybe she can go talk in some high schools. You know even middle schools.

Amber de Marché: Yeah I’m excited getting my financial coaching certification. So yeah I’m excited to be able to to spread my passion for helping people and and help people dive into more day to day financial stuff too. So.

Stone Payton: Well, I agree 100% for what that’s worth. That financial literacy for me is a very important topic, and I also was not very knowledgeable or disciplined about money, even to the point I was very fortunate and made more money than most at a younger age than most in in my first career. But I spent just a little bit more than that.

Julia Cox: And part of it.

Stone Payton: Was like, you developed this mentality when when that is your path, what would just make some more tomorrow?

Julia Cox: Yeah, absolutely.

Amber de Marché: I, I tell people all the time, you know, sometimes I talk to borrowers that are they really want to buy a house, but maybe they’re not quite sure what that looks like and maybe they’re not quite there yet. And like, don’t feel bad about yourself. You know, like they don’t teach you that stuff in high school. And and if you know, your parents are in survival mode or just maybe they they weren’t taught that stuff either, then it’s. It’s just what it is. And I made all the mistakes in my 20s with I can tell you I totally ruined my credit and had to rebuild it. And so through that, you know, definitely have learned a lot and hope to use that to help other people.

Julia Cox: I bet you.

Stone Payton: In your line of work run into some patterns, some things you see over and over, and maybe there’s some patterns among young people trying to get their first house and they do some things, or fail to do some things that to you or just walking around sense and if you can get to them early enough, or even if they’ve made some of those mistakes, you can help them recover. Is that accurate?

Amber de Marché: Yes, absolutely. I would say the biggest piece of advice I give people is just make your payments on time. Like if you’ve opened a credit card or a loan or something, just make your payments on time. It’ll make a huge difference in your whole life.

Stone Payton: And maybe don’t make a crazy big move like the new truck or the new yeah, yeah, yeah. Right in the throes of things. Yeah.

Amber de Marché: Uh, 100%. Yeah. Especially when you’re going through the mortgage process. Like, don’t go buy a truck, don’t change jobs, don’t quit your job. Like, just basically freeze everything. Don’t cosign a loan for anyone. Don’t, you know, purchase anything big? Um, when you’re getting a mortgage, you know, we’re looking at your ability to repay. And sometimes there are certain things that we need to be at a certain point. So maybe you can do it after, if that’s if your heart desires to go buy that brand new Ford F-150, then that’s okay. Do it. After you close on your house.

Julia Cox: You sounds like good advice.

Julia Cox: And you know, some of the some of the two things that I thought that was really cool, that Amber told me about is also, don’t pay off your credit cards and keep your credit cards at like anywhere between 10 and 30% because they want that consistent payment. So I thought that was fascinating.

Amber de Marché: Yeah, they want to see you. The credit bureaus want to see you having a healthy relationship with that credit. So keeping a balance and keeping it paid down.

Julia Cox: And well, I’m glad you.

Stone Payton: Mentioned that because that that would that would be a little counterintuitive for me. But, you know, I’m at a different stage in life where I’m don’t carry debt. But at that point, you really you want to have the the debt capacity, but you don’t want to have the, the where you owe very much. Right?

Amber de Marché: Yes.

Julia Cox: Yeah. Interesting for sure.

Stone Payton: So have you like Julia and maybe you already partially answered this question because because of your focus on financial literacy, but have you chosen any particular niche, a demographic, a psychographic, a certain group of people that while you you’ll be delighted to help a lot of people, that this is where you’re going to focus your sales and marketing energy on and your education and community energy on.

Amber de Marché: Yeah, for sure. And it’s not maybe as specific as Julia, but, you know, young, young families. So young families that either they bought their first house, but it was 5 or 10 years ago. The market’s very different now. And they’re needing to expand. You know, they have kids coming. And you know like we do that take up a lot of space. Um, or um, you know, young young families that maybe are first time home buyers and, and aren’t really sure where to get started or what the process looks like. Those are my favorites to help. But like you said, I’ll help everybody.

Julia Cox: And I wanted to add to that because the more I dive into seniors, because I’ve already doubled the amount of C credits, which is continuing education credits for my seniors, the more I dive in to the seniors, the more it helps me understand the process better. So I like helping seniors, but I am more able to handle anybody because I know how the mortgage works. I know how I know all this vendors, the partners that can help me get their houses up and ready to go or what we’re looking for. So it’s like you, you have a niche, but the niche actually, if you really dive into that niche, it helps you across the board, which is kind of cool. I think it’s the same way for sure.

Julia Cox: Yeah, well.

Stone Payton: Let’s dive into a use case and maybe we can we can have you both dive into a single use case, but let’s just take well, let’s take the young couple and they somehow got into their first home, uh, no kids making pretty good money and all that. And so they were able to get into that one that’s not going to serve in this next phase of life because they want to, you know, they want to have kids. And then, uh, what’s the do they approach you first typically to start getting their financial ducks in a row? Amber. Is that the walk us through kind of at least the early stages of what that looks like?

Julia Cox: Yeah.

Amber de Marché: So it’s funny you ask that question, um, because a lot of people go to the realtor first. Um, but really they should talk to the loan officer first, because when you go talk to the real estate agent, they’re going to say, have you talked to a loan officer? Have you gotten pre-approved? Um, and mostly because as a real estate agent, you know, they don’t want to take you to look at a $400,000 house if you can’t afford to buy it. Right. If your budget is only up to 375, well, now you’ve fallen in love with the house and everybody’s going. To be really disappointed.

Julia Cox: But also they will not. If you if they fall in love with that house, they will make an offer on it. They can’t. Right. Because they haven’t gone through the approval process. Yeah. So it just we’re like breaking hearts and we’re crying almost as much as, you know, the people that want to buy the house, it’s it’s a sad thing. Yeah.

Amber de Marché: So you would definitely reach out to a loan officer first. Um, go through the pre-approval process. So they’re going to most likely ask you to fill out an application, um, you know, maybe provide some documents to verify your income, that you have some savings if that’s the route you’re going. Georgia has some down payment assistance programs. That would be a whole other podcast episode for you. Yeah, yeah. Um, but um, so yeah, depending on the route. So basically anything you put on the loan application, we just have to verify with documents. So like your driver’s license says, this is who you are and this is where you live. And, you know, income is a big thing and asset. So like your bank statements, savings accounts, stuff like that. So definitely talk to a loan officer first and then you can go do the fun part that everybody wants to do, which is go look at the houses with the real estate agent.

Julia Cox: So when I actually talked to people that are coming in and looking at the houses at the open house, I’m like, are you pre-approved? If you’re not, please, I’ve got some great lenders. I can, you know, send you to, well, we’re not looking to buy for six months. And I’m like, the lenders would love it if they got you six months before you bought the house.

Julia Cox: Okay. Excellent. Six months to a year.

Julia Cox: They they would love it because there’s no surprises. They can knock it out before it even happens. So and that’s what I try to encourage people to do is talk to your lender. I mean, just seriously, a year, six months before you’re even looking for a home.

Julia Cox: Wow. Okay.

Amber de Marché: Yeah, I always think about it like, um, like if you’re going so, like, you decide to get healthy, right? And you’re so you have like two parts of that, your diet and your working out. So the real estate agent does the working out part, which is the one that everybody posts about. Right? Like nobody wants to see what you’re eating. They want to see like that heavy weight that you lifted so they can be like, wow, you deadlifted 300 pounds this morning. Way to go. But so so the real estate agents like the trainer at the gym, the loan officers like, the dietician like we’re going to look at your finances and make sure that your finances are healthy enough and that you have good habits. So it could be six months to a year before you’re ready to buy that house. But if you talk to the loan officer first, we can definitely look and see how to get you there.

Stone Payton: It makes all the sense in the world to me. So let’s take this young couple. Let’s say that they took this advice, reached out to you a good six months plus ahead of time. I guess initially you might come back with kind of a working number, but it’s not really a hard number. Right. Like let’s, let’s call it 375. Mhm. Um, let’s and but you’re not necessarily saying okay go get you a $375,000 house. You’re saying, okay, we know that we’re in this neighborhood financially. Now let’s continue to look at and then we’ll get you even better or we’ll help you think through. Yeah it’s 375 but I think we’ll we’ll stop at 350 or something. Yeah. Yeah.

Amber de Marché: Absolutely. Yeah. And you know, a lot of times the purchase price makes a difference. Right. But the biggest thing that we’re looking at is the monthly payment, because that’s really going to impact you more than anything in terms of looking at. So maybe we say, okay, you can afford up to $375,000 based on just how we qualify you for a mortgage, how the bank looks at you, but comfortably for you guys in their mind, they may they might be like, I don’t want my mortgage payment to be more than $1,500 a month. And then it’s like, okay, well then you need to keep your purchase price at 350. That’s going to get you right where you want to be with your mortgage payment.

Stone Payton: So yeah. So getting into the mortgage business, I’m sure the answer to this is yes, but I’m going to ask anyway, did you have the benefit of one or more mentors to kind of help you navigate that terrain and a team you could lean on for a while?

Amber de Marché: Yes, 100%. You definitely need it in the mortgage and in the real estate world because it’s really, you know, everybody says this, but you, you learn so much through the classes that you have to take and the licensing process and all of that. But applying it in the real world is a lot different than reading about it in a textbook, you know?

Julia Cox: So in real estate, they call they call it drinking from a, you know, a water, um, a fire hydrant because you’re getting you can only drink so much. You’re getting all this information. So it it takes you, it takes you a little while. And the more you work at it, you go, oh, yeah, oh, yeah, oh, yeah. It’s really good because it’s like anybody you learn better when you do it. Yeah. So doing it is just huge. And or you can help somebody do it.

Amber de Marché: Yeah.

Julia Cox: Which is awesome at mortgage right.

Amber de Marché: I mean I ask those guys all the time, I’m like, so I have this scenario, I don’t know what to do. So yeah, definitely lean on. And Darren’s been a huge mentor for me. Just helping, you know, with building the business for myself. And you know, we’re all our own brand. Right. So so helping with that as well. So. Yeah.

Stone Payton: Well, that’s a good point. Yes. Your mortgage. Right. And and a lot of us around town know Darren to be a marvelous person. Yes, but you’re also Amber and you get. So you’ve got this whole sales and marketing differentiation thing. I don’t, I don’t know. Do you employ, uh, tools like social media and getting out there in the community talk. Walk us through how you kind of do your sales and marketing thing, if that’s the right term.

Amber de Marché: Yeah, it is the right term. That’s what I call it anyway.

Julia Cox: Okay, good, good.

Amber de Marché: Um, yeah. So I do social media, um, you know, like most people, I get tired of it sometimes. So I take a little. I took a little break, but I’m getting back into it now. Yeah. Um, I do a lot of the business networking groups around to like the Kennesaw Business Club, Woodstock Business Club. I’ve been to some of the business associations, so I’m doing that big in the chamber, the Cherokee chamber. Um, love those people there. Um, and then, you know, I have a passion for helping people, so I, I consider my volunteer to be networking as well.

Julia Cox: Yeah, absolutely.

Amber de Marché: Um, I volunteer with the chin up program through the Children’s Haven. So they, we do like a, a, a program a couple of times a month for middle school and high school kids that are having truancy issues in school and stuff and maybe just need like a positive role model there, somebody to spend some time with them. So, um, I do that. I’ve, I’ve volunteered with Cobb Mentoring Matters, where we mentor kids in, in the middle schools to just kind of be a guide for them to figure out what path they’re taking. And, um, I’ve done some mentoring through Serenade Heights, which is a nonprofit that helps single moms kind of get back on their feet or go back to college and stuff like that. So, um, that’s a big part of of my passion for all of this, so.

Stone Payton: Well, I can tell it. I can hear it in your voice. I can see it in your in your eyes. I think this might apply to both of you guys. Uh, I know I came from the training consulting world, and we would often lean on other practitioners who had specific expertise in another domain much deeper than ours, like home services folks, the people that can get a house ready. Or do you guys probably know a lot of those people? And you, you’ve got your go to lot guy and your go to roof person. Is that true?

Julia Cox: That is.

Julia Cox: Yes. That’s like part of my when I go in to speak to somebody, especially a senior, because there’s a lot you have to do because they’re moving into a different lifestyle. So it’s almost like they have four different buckets. They have what they’re taking with us, they have what they’re going to put in storage. But we’ll probably they have what they’re given to their children, and they have what they’re going to do an estate sale with, or they’re going to sell on Facebook. And I have people for both of those, and then they have what they’re going to donate. So it’s just and then I have this wonderful packer that will help. Impatient. I have a wonderful mover that will take things to the four different places, or break down the old swing set in the back yard. I have an amazing person that can come and do like mold remediation. I have a wonderful roofing person. I mean, it’s just these people are what make up my toolbox. They are so awesome and they they’re what make me smile. And I know I’m doing a good job because they’re doing a good job. It’s like it just reeks of goodness. It’s awesome. But yeah, those are you’ve got those are wonderful.

Stone Payton: And you’re and you’re the same way. Right. You know people in that arena as well, right?

Amber de Marché: Yeah, 100%. I would say most of the time the homeowner looks to the realtor for most of that stuff because they’re in the houses with them, and maybe they’re looking at a house and like, oh my gosh, is this foundational crack in the wall? Or is it just settling, you know? So, um, but I definitely do have people. You definitely have to be the guy that knows the guy, you know?

Stone Payton: Doesn’t that feel great? Don’t you find that incredibly rewarding? In my experience over the years has been if I can just try to help people address their challenge, even if it has nothing to do with what I do, or if it has a lot to do with what I do. But, uh, Tim over at Mesmerize Media, he’s awesome is going to be a better solution because what they want to do right now needs to be more video centric than the than the work that we do. I mean, that’s my my first phone call. I but I get a lot of, uh, and it sounds like you do too emotional compensation from from and it feels good to be the guy that knows the guy. Yep.

Julia Cox: It makes me feel powerful. It really does, because I get very confident because I know these people are going to do a good job. I know we’re going to do a good job on your house. And it just it’s just such a powerful to have all these people behind you. And it takes time. I mean, you know, you’re building I’m building relationships with these people. This is not someone I’m looking up in the Yellow Pages. I’ve met them and talked to them. So. And some of them I’m actually used. I’ve actually used NB roofing because they’re awesome. And I’ve used, um, Russell Hollister to cut down a tree in my backyard.

Julia Cox: Oh, this is great.

Stone Payton: I’m keeping. I’m gonna send them all an invoice.

Julia Cox: Yeah. No, but it’s just. No.

Julia Cox: But I mean, it’s just these these are down home people that come and they talk and you meet and you get. You build relationships there? Not just this person. There a person. Yeah, that makes sense.

Stone Payton: It makes a ton of sense. I’d like to. Before we wrap it up, I wonder if we could do a little bit of a pro tips kind of section. I don’t know if you might draw on something you’ve written before, or some things that you know you’re always going to mention to people, and we can do a couple of different use cases or whatever. And maybe we start with you, Julia, with seniors. And maybe the advice is directly to seniors. My parents recently last six months moved up from Pensacola, Florida to here. So I’ve I’ve been in and around a lot of what you described. And maybe we should have had this conversation six months ago, but maybe a little bit of, you know, things to do don’t do, uh, be thinking about reading just a few pro tips. We could, uh, leave people with who are either the seniors themselves or the people that are kind of trying to help them, like their kids.

Julia Cox: Absolutely. My biggest one for the seniors is please sit down with your family and have the difficult talk. You need to have that talk. You need to know where your finances are. You need to know who’s going to be the executor. You need to know these things, and you need to let your family know that this is how it is. Get your will done. Make sure that somebody’s got the power of attorney to do this. It’s just it’s so important. It helps the strife. There’s not as much strife when somebody dies. People react in different ways that are just so unlike them. And usually it’s negatively because they’re they’re mad their parent has died, so they’re going to take it out on somebody and usually it’s the other siblings. So get that done, have that conversation. And if you don’t know something, please ask your kids don’t. They’re not going to think anything less of you. They’re not going to, you know, please ask them because they’re probably going to know my, you know, 30 year old son helps me with my internet and my Facebook because holy cow, that thing’s over my head. Sometimes I’m like, why is Facebook shutting me out? So just have those conversations. They are difficult, but they’re so, so important.

Stone Payton: I’m sure you got a handful of tips as well. Oh yeah.

Amber de Marché: Yes, a whole handful. Um, I would say the biggest one for any listener that’s thinking about buying a house, whether it’s your first house, second house investment property. Like don’t one, don’t be afraid to go talk to a loan officer. We’re not going to be mean to you or judge you or any of the things, like you’ll get some really valuable information and also talk to a couple. Um, you know, we all do the same thing, but the way that we do it is a little bit different. I had a couple last year that had been trying to buy their first house. They had talked to a couple of lenders and were like, well, we just can’t get approved right now. So I spent a Thursday night, a couple of hours at their house talking to them, and figured out that they actually could buy a house right now, and they actually did last year, buy their first house. So sometimes, you know, spending that little bit of extra time asking questions, if someone says, well, you don’t qualify because of this, like push them to be like, well, what do I have to do? Help me figure it out? So, um, you know, I think if that’s if that’s a goal of somebody, then they, they deserve to, to get that goal.

Stone Payton: So yeah. And I want to reinforce that. Give yourself some runway. Right. Yes. Those things play well together. Yeah. Yeah absolutely. Julia, lay it on us.

Julia Cox: I’ve actually got.

Julia Cox: One more, um, the seniors that are looking to move, whether they’re upsizing downsizing or they just want to stay at home, I really try to convince family and the seniors to stay in the home as long as they can, because seniors are living longer, people are living longer. And, um, the retirement communities, the senior living, the assisted living, it’s very expensive. And make sure that you talk to a loan officer or talked to a financial adviser and see how see what it looks like, because it can get very scary very fast.

Stone Payton: Well, and there’s more and more options, as I sometimes say, more better. My my high school English teacher would not like that for making that a more practical solution for longer, up to and including. I’m sure you both have a go to person to put the bars on the shower and make it a safer place. Absolutely everything from from that to some, uh, I don’t even know what you call it. Like some some bridge services where maybe you do have somebody come in and your home and hang out with you and take you grocery shopping on Wednesdays or whatever before you make that big leap into full blown care. Absolutely.

Julia Cox: And we have people that will go in and I don’t and, and actually watch one of the couples so the other couple can just go out and have maybe sit at the lake and just watch the duck goes by, just have a moment to be themselves. Because one of the biggest things is when a when a person dies, the other one is basically lost because they’ve been spending 24 over seven with that person and they’ve kind of lost their own identity. So they they need help to regain that back. So people going in and just giving them just, you know, four hour break and I know those people.

Julia Cox: So there you go.

Amber de Marché: Yeah I need someone with empathy like Julia to help you through those times.

Julia Cox: So. That’s right.

Julia Cox: That’s so sweet.

Julia Cox: Thank you. Well.

Stone Payton: Amber you were sharing with us before we came on air that you have a family. I know you obviously have a very vibrant career. I don’t know when and how you would find the time, but I’m interested anyway. So I’m going to ask passions, hobbies, other interests that you might pursue outside the scope of your work. Anything like.

Julia Cox: That?

Amber de Marché: Yeah, well, I have a two year old. He keeps me really busy. We’re actually potty training right now, so just keep us in your prayers. Um, but yeah, outside of that, we love pretty much anything outdoors. Um, hiking, kayaking, canoeing. Um, I grew up in Arkansas, so that’s, you know, there’s not anything else to do in Arkansas except for outdoors.

Julia Cox: That is awesome. We live there on tour when we were in the military and yeah, it’s beautiful. Oh my gosh, it’s gorgeous.

Amber de Marché: It is. It’s a pretty place. So yeah, that’s pretty much pretty much it. Besides watching mindless TV shows that probably are not productive in any way.

Stone Payton: But sometimes that’s just a good escape, though, where you don’t you just turn the brain almost completely off.

Julia Cox: Yep.

Amber de Marché: Don’t even have to think about anything. Just worry about what’s happening on the screen.

Stone Payton: Yeah, Julia, we didn’t talk much about military, and it’s probably a whole, uh, additional episode or or more, but there are some special programs and some things to look into for veterans. Is that accurate?

Julia Cox: Oh, absolutely. Well, you have the you know, the veterans have their own loan programs program, which is tremendous. But some people don’t realize when they can use it, how they can use it, and how much it can help them. But and also, Amber actually has a wonderful program for them too, that it’s it’s called a reverse mortgage. And it’s it’s got a bad rap in the past. But then they folded it under the FHA and it’s become a really solid program for certain seniors.

Stone Payton: Yeah, well, I was getting ready to wrap, but now I want to talk about this.

Julia Cox: That’s all right. I’m sorry.

Stone Payton: We’ll come back to your hobbies in a minute. But no, because I’ve seen the commercials and I’ve seen a couple people who play very trustworthy people on television. And because I have heard some of the bad rap around reverse mortgage, I’m like, shaking my head. I’m like, dude, you just cracked through your whole trustworthy image on TV. But maybe that’s my uninformed knee jerk reaction to the idea of a reverse mortgage. So yeah, with your permission, let’s can we dive into that a little bit and educate?

Julia Cox: Absolutely.

Amber de Marché: Yeah. We can. Um, yeah. So reverse mortgages do have a bad reputation. I think that it’s definitely a product that has to make sense for the person that’s doing it. Or you can get yourself in trouble or, you know, hurt someone. So essentially, a reverse mortgage is available to anyone that’s 62 years or older. If you have a couple, only one of them has to be 62. Um, so one can be 59 and the other can be 62, and they’re still eligible. Um, essentially what happens is you so if you had a loan, you let’s say you own a house that’s $400,000 and you owe $100,000 on it. Um, and you want to do a reverse mortgage? Maybe you have a senior, right? That’s struggling financially month to month. They can’t eat the foods they want to eat, you know, because they’re on a fixed income. They can’t take those trips, can’t fix up the house that they’ve lived in for the past 20 years because they just don’t have the funds. A reverse mortgage essentially takes pays off the mortgage that they have and puts it into a new mortgage. You don’t pay monthly payments on the mortgage. So, um, the interest that you would incur just keeps adding on. So that’s where you have to be careful, right? Has to make sense. And there’s a whole calculator that’s used with an algorithm that is kind of creepy. But it’s like we think they’ll live this much longer. So yes, it makes sense or no, it doesn’t make sense.

Amber de Marché: But instead of paying the mortgage, you can get the equity in your house up to a certain amount, depending on your circumstance. Um, you can get it in a lump sum. You can get it in a line of credit. You can get it in certain disbursements. A lot of people do a combination where like maybe you do, you know, a third of it up front, a lump sum at closing. So you get 50 grand at closing. And then after year two, day one, the line of credit opens up, and then they can take out the line of credit so they can get used the money. Um, you know, you can pay back at any time, but it’s not required. So, you know, if you have a senior whose monthly payment is $1,200 a month on their mortgage, I mean, and you’re and now you’re taking that away. Now they have $1,200 more. And that’s a whole lifestyle change for somebody that’s in the right position. I always say definitely talk to your financial adviser. Definitely, like have a meeting with a financial advisor or a CPA because sometimes there are tax implications. Have your heirs, whoever whoever’s inheriting this, whenever you pass away, you know, to have a meeting there. There are ways to get out of it. You can refinance out of it once the once the homeowner passes away, you can sell it and, you know, pay the loan back. But it is a good product if it makes.

Julia Cox: For you.

Julia Cox: You do? You do have to be very careful, because it’s only honestly good for about 10% of it. Is. It is. It is one item in the tool belt. Yeah. So and just talk to a loan officer. And if you go in and you ask them if they do reverse mortgages and they say no, that doesn’t mean they’re any less. That just means that they don’t want to do that because like she said, mortgages, they all do the same, but they do it differently. Mhm. So just find someone who does and you can always ask. Yes. Your trusty, you know real estate person. And we will have probably five loan officers. We can give you the names for fantastic.

Stone Payton: But it comes down to the math. You need somebody that understands that world, understands the math and your unique situation. And it might be, you know, you looked at my parents and absolutely not. It makes no sense. You look at somebody else’s parents and yeah, this is a good option based on their input and in the math.

Amber de Marché: Yeah. So it’s it’s really cool. You’re still liable for the property insurance and the taxes on the property. But I mean, other than that, if it makes sense, if, if your home is going to appreciate and it’s and it’s worth a lot, you know, and all of that like it, it definitely can make sense for someone. And uh, the one of the big questions that are always asked is like, well, what if there’s a housing crash? What happens then? Now they’re just out all of this money. But they since they’re under the FHA now, which is one of the reasons why it’s a better product, is now their insurance is in place that protect the homeowner in the event of like a housing crash that, you know, happens once every generation probably. But.

Stone Payton: Well, thank you. You may very well have restored my faith in this one particular celebrity actor that will go unnamed, because I don’t know if his product is as good as the one you’re talking about, but I’m going to give him the benefit of the doubt because he’s a very trustworthy guy and his role on TV.

Julia Cox: There you go.

Stone Payton: Okay, now I get to ask my question what are you into? Do you nerd out about anything in your spare time? If there is such a thing as spare time for a realtor that’s doing as much as you are.

Julia Cox: Okay. Um, yeah, I’m. I love to garden my big thing. And nobody, nobody believes it when I tell them I love playing Zelda.

Julia Cox: Oh, okay.

Julia Cox: Tears of the Kingdom, man, I am rocking it right now. This is. This is like the third time I’ve played it. And I’m trying to go in different ways, and you do different things and you get different outfits and it’s just, it’s so much fun. But this is something I can play at 11:00 at night or 4:00 in the morning when I’m getting up or I’m having to do stuff. And it helped my it helps my mind wind down. I love that, but it’s I have a blast. That garden. My backyard is just beautiful right now.

Amber de Marché: It’s come to my house and help me because ours is like a little. It’s a lot of work.

Julia Cox: Yes it is. And it’s hot. Yeah, it’s very hot right now.

Stone Payton: You never know what you’re going to learn in this little room, right?

Julia Cox: It’s fantastic.

Amber de Marché: That is true. I feel like I need a cooler hobby now because Julia plays Zelda.

Julia Cox: Yeah. No kidding.

Stone Payton: All right, Amber, what’s the best way for our listeners to get in touch with you? Tap into your work, both at the community level and on all of these topics around around mortgage and financing for a for a home, whatever you think is appropriate. Just some good points of contact for them.

Julia Cox: Yeah.

Amber de Marché: So I am on social media. So Facebook, LinkedIn and TikTok and Instagram, you can just search my name Amber Demarcay. Um, or I mean mortgage, right? Woodstock. If you Google that, our phone number will come up. You can reach me there if you want to call me directly. Can I say my phone number? Oh, please. On air? Sure. Uh, my direct phone number is (501) 368-8450. Still have my Arkansas number that I’ve had for too long to give it up.

Stone Payton: And, Julia, what’s the best way to connect with you?

Julia Cox: Uh, please call me (770) 722-6890. You can look me up and on Google. You can look me up in Facebook. Just close with Julia. And, um, the best way is just to call me and ask me, and there’s no stupid question. There really isn’t. And have fun. I just looking for a house has got to be. It’s stressful, but it’s really fun. So take your time. Make sure you’re picky, picky picky picky picky. Don’t get pushed and take your time. If you want to go see 40 houses, go see 40 houses.

Stone Payton: You and I and some other real estate folks I know are really good about that. It looks like an incredible time commitment to me to get out there and and run. But you want them to be then it’s right.

Julia Cox: Yeah. You can go to sleep at night because you know it’s right. It’s like when a senior looks at you and they really want to stay where they’re at, and all it’s going to do is take a couple, you know, some money. And, you know, that’s when we get them to talk to someone. But if they want to stay where they’re at, they need to stay where they’re at. And I want to be able to sleep at night. I’m not making any money, but I want to be able to sleep at night. And I’m I’m making my community stronger. So that’s why I do that.

Stone Payton: You certainly are. Okay, one more time. Those contact points for people.

Julia Cox: Just close with Julia and my broker is one look real estate Gen Jennifer Zielinski. And my phone number is 770722. 6890 and Google and Facebook. It’s just closed with Julia.

Stone Payton: Well, thank you both for coming in today. This has been a marvelous way to invest a Tuesday morning. Your insight, your perspective, your passion, uh, for the work. It just it really comes through. And we sincerely appreciate both of you coming in.

Julia Cox: Thank you.

Julia Cox: Thank you for having us. Yeah.

Stone Payton: My pleasure. All right, until next time. This is Stone Payton for our guest today. And everyone here at the Business RadioX family saying we’ll see you again on Cherokee Business Radio.

 

Tagged With: Just Closed with Julia, Mortgage Right

Drew Smith – The Business Credit Guy

June 13, 2024 by angishields

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High Velocity Radio
Drew Smith - The Business Credit Guy
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In this episode of High Velocity Radio, Stone Payton is joined by Drew Smith, a business credit expert. Drew shares his mission to help business owners access funding without risking personal assets. He explains the importance of separating personal and business credit and offers practical steps for establishing a strong business credit profile, such as forming an LLC and obtaining a business phone number. Drew also discusses the benefits of a high business credit score and the common mistakes businesses make. He emphasizes the need for education and proactive credit management to ensure financial stability and growth.

The-Business-Credit-Guy

Drew-SmithThe Business Credit Guy – Drew Smith is a business credit & finance expert with a 20+ year career in helping small businesses in over 23 countries.

Currently working as a Regional Managing Partner on behalf of J. Galt, he currently specializes in helping small business owners get access to funding around their EIN, not their LLC, to remove personal guarantees and protect their assets, all while unlocking cashflow and capital to grow.

J. Galt has helped over 43,000 businesses build business credit while recession proofing their businesses and building exit strategies. As a strong presenter & educator, he has given keynotes to tens of thousands of entrepreneurs and continues to work with small business expos, Chambers of Commerce, and non-profits in all 50 states.

As an ex financial advisor for HSBC, he left Wall Street Corporations to work for Main Street. As a small business owner, experienced real estate investor and finance professional working in the information technology, e-commerce, finance, real estate and entertainment industry, Drew understands the power of creative funding in our changing landscape. He has worked both locally and abroad with a diverse range of products and technologies, dedicated to helping businesses not just survive, but thrive.

With a love of travel, Drew has been to over 123 countries and lived in 5, and has relocated from Hollywood, California to his current home in Sarasota, Florida with his lovely wife Leslie and their golden retriever Chips.

Experienced Channel Sales Manager & Presenter with a demonstrated history of 20+ years working in the Information Technology, E-Commerce, Finance, Real Estate and Entertainment industry. Skilled in Marketing Management, Public Speaking, Sales, Go-to-market Strategy, and Professional Services B2B and consumer sales.

During this time he has worked both locally and abroad with a diverse range of products, technologies, and has spent time in various technical and account management.

Connect with Drew on LinkedIn, Facebook, X and Instagram.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity Radio.

Stone Payton: Welcome to the High Velocity Radio show, where we celebrate top performers producing better results in less time. Stone Payton here with you this afternoon. This is going to be a good one. You guys are in for a real treat. Please join me in welcoming to the broadcast The Business Credit Guy, Mr. Drew Smith. How are you, man?

Drew Smith: Hey Stone, I’m amazing. Thanks so much for having me on today. I’m really excited about this conversation. Um, what we’re going to tackle and, uh, I think I think, uh, our business owners today are going to be very impressed as well. I’ve got a good feeling.

Stone Payton: Well, I do too. Delighted to have you on the broadcast. I got a ton of questions. I know we’re not going to get to them all, but I, I think a great place to start would be if you could just give me and our listeners a bit of an idea of a broad stroke, you know, mission, purpose. What are you really out there trying to do for folks, man.

Drew Smith: Yeah, you’re very kind in saying that, you know, I come from a long line of business owners and entrepreneurs. I’ve been my own one for over 20 years. And, um, one of the biggest challenges that I find today in speaking to, um, you know, thousands of business owners every single year, you know, it’s either, hey, drew, I’ve got to find staff. And look, I can’t always help with that, but it always comes down to money. And the system is structured for most people in such a way where the money is available, if you know where to find it. Unfortunately, most business owners aren’t given the right information, and nobody ever takes the time to really help them understand this, this, this funding and world of credit and too many business owners. The number one mistake is using their own personal credit for business where they run out of money, get tied up in all these personal guarantees and and worse to say they put their personal assets at risk. So the mission, um, not only for me and my partners at Jade gold, is to help as many business owners as we can get access to funding if and when they need it, because not everyone needs it right now, but if they need it to protect their personal assets and make sure that that money is there to support the business, their community, and most importantly, their families.

Stone Payton: So what are some of the key differences between personal credit, which I feel pretty familiar with and, and, and business credit. Walk us through that.

Drew Smith: Yeah. You know, that’s a great question. You know, most people you know, from here in the US that were born here, you know, certainly when they turn 18, they just get open to this wonderful world where they’re probably, um, you know, given their first credit card, uh, being born in Australia and living here for over 20 years, when I, when I first came here, I had to build that personal credit from scratch. And the biggest challenge with personal credit, when you’ve got a score from 350 or 850 is they start to give it to you and then you start to use it, and then they start to take it away again. You know, there’s this classic thing of, hey, you know, here’s a little bit of money, and then you start to use the money and they go, oh no, no, we’re going to have to lower your score. And the reason that happens is it’s always linked to that debt to income ratio. You know, you get to that sort of that 3,040%. They say well whoa, whoa whoa. We need you to see use it responsibly. So if you’ve got money, you don’t need credit. And if you need money and you try and use the credit, then they take it away from you. And while that can be fine for some personal, you know, uh, purchases, um, you can hear I’m not a big fan of it.

Drew Smith: Um, it does not work with business. And the truth of the matter is, there’s a better way. And and what this really comes down to is when we structure ourselves in a business and we open that, that LLC, whether it’s in a corporation or an incorporated, whatever it is, we end up with that LLC and we get our Ein number. And that’s probably the only happy day you’re excited to hear from the IRS, right? Yeah. Receive your EIA. And and most business owners shy away from it thinking it’s just taxes and quarterlies. But the truth of the matter is that Ein in legal terms, is a legal person, a legal entity, and that can build its own credit access. Its own credit tend to 100 times of what you can do on your personal. It’s designed for business, um, and it allows you to do far more on way better terms than you can ever get it. So to to really answer your question, the key differences for business owners is your Social Security number is none of your business’s business. So let’s stop thinking that way. Let’s stop piercing that corporate veil and start unlocking and utilizing ein credit. And your world will change, I guarantee it.

Stone Payton: Well, it sounds like a noble pursuit to me. I got to I got to ask, man the back story. How in the world did you find yourself in this line of work, helping these kinds of people?

Drew Smith: Yeah, that’s a wonderful question. So, um, you know, when I first actually came out of, uh, high school, I wanted to do two things. I wanted to travel the world, and I wanted to make money. And my. Business degree actually had a side of hospitality. And before I did too much traveling, I was working for one of the world’s largest banks as a financial advisor and learning that world. And there were two things that working in the corporate finance world worked out for me is that, you know, I didn’t want to work in the corporate finance world. I wanted to help people, you know, but I didn’t want to get bogged down in making these banks or these institutions, you know, more money than they already had. And growing up and watching my parents run and, um, you know, struggle with businesses and money and credit, it always left me wondering, why do so many people, you know, struggle to that? Um, in every industry I’ve been in and every part that I’ve worked in, it’s always been an outstanding way where I really understood this personal side of credit, but just didn’t understand what some of these, these banks and corporations were doing and why they never had to worry about getting money. And it was through more of a passion. It was through more of partnerships. It was through more of trial and error. And then, you know, eventually meeting my partners at J gold, we’ve really been able to teach Main Street what Wall Street knows. And by doing that, we’ve been able to level the playing field and allow Main Street businesses to access that type of corporate credit and funding, but more comfortable for the way that they want to do it. And so for me, it’s it’s just become a passion of mine. Now it really is. I’m that I’m that business guy, finance geek. Call me what you want, but I’m here to help you.

Stone Payton: Well, I believe you. I can hear it in your voice. It’s your passion and enthusiasm for providing this kind of help really does come through over the air. Now that you’ve been doing it a while, what’s the the most rewarding, man? What’s the most fun about it for you?

Drew Smith: Sure. So, look, you know, we’ve been through some really turbulent times here in the US. And look, I lived in California for a long time, right in the middle of Hollywood. And, uh, you know, I used to think that, um, you know, watching those award shows, you know, sometimes and getting even invited to some events, these celebrities would sort of get, you know, all of these wonderful prizes, right? These gift bags. And I thought, hey, they don’t need all those prizes. They’re already rich. And it made me think about the corporations and the way they just get given money. So what is really rewarding for me now, even though I’m down here in the, uh, sandy shores of Florida, is seeing the everyday business never get turned down for funding. Last year, over 60, uh, sorry, 600,000 businesses shut down and 83% of the time it was because they didn’t have funding or couldn’t get access to funding. So that really frustrated me because all businesses can get it, but no one takes the time to show it. And once I structure a business teacher business the right way to do it, they’ll never get turned down for funding again and never go out of business for lack of funding again. And, uh, there is no question that that’s the best part of it.

Stone Payton: So what are some early steps? And, you know, I’ll just use Business RadioX as a use case, if you don’t mind, if you have a different or better one, that’s fine. But my business partner and I, we have a relatively successful media company. We make a comfortable living. We each have good, you know, individual credit scores. But like what are some of the the first few steps of business like ours might need to, to take to kind of get going down this path?

Drew Smith: Yeah, that’s a great question. So look it all comes down from a structure, you know down here in in Florida we can’t build a house on a sandy or rocky foundation, certainly with our hurricane season. Right. And it starts with the way that we structure a business. There’s a company called LexisNexis. Um, some people may have heard of him. Not many people know what they do, but they’ve got over 125 points that, uh, they will judge a company on to make it fundable for corporate lending. Now, these aren’t difficult things in any way. And, you know, Stone, I think you’ll be impressed that you and your business partner have probably done a lot of these already. And it comes down to having that LLC. You can’t do it just with a sole proprietor. You’ve got to be registered with the state. You’ve got to have your website. You’ve got to have your, uh, in fact, one of the biggest mistakes I still see today is people using Gmail addresses. Um, Yahoo addresses, uh, heaven forbid even AOL, I still see. But you have to think, when a bank or a vendor or a lender looks at your company, what do they see? Do they see a rock solid establishment, or do they see one that’s still advertising on, you know, a Facebook or a marketplace trying to get business? So to answer your question, um, it’s just about taking, uh, a couple of steps in the beginning to make sure that your business looks incredible to the banks and the and the lenders.

Drew Smith: And that’s not hard, you know, and we, you know, really go through and make sure that all of those are ticked off. Um, banks don’t always make sense and lenders don’t always make sense in some of their, uh, categories. But remember the old, um, 411, the telephone directory that you’d call up to get a phone number? Yeah. You know, just having your number, it’s free to do this. Your business phone number registered with them is a way to tick another one of those green ticks off. And we don’t think about it that much. But once we understand how to structure that, um, then you’re set up for funding. I often probably think about it like that model on the, I don’t know, Paris or New York runway, that supermodel at night, they look incredible with all the, you know, cameras from every angle. They look perfect. Time and effort went into making that happen. But when that model woke up in the morning, did they look the same? And maybe not. So the short answer to this is, once you know, we look at a business, do you look like the supermodel that’s on the runway or the one that just woke up? And if you look like the one that just woke up, we’re going to get some hair and makeup in there to make you look good.

Stone Payton: Makes sense. Yeah, it does make sense. And, uh, your instincts were right on track. We’ve got a lot of these boxes. I mean, we do have those things in place again, going back to to our use case. So do we really already have a credit a business credit profile and we just don’t know it?

Drew Smith: That’s an excellent question. And you would be right on the money. Um, 90% of businesses that I speak to and that’s nine zero or higher don’t know they have business credit. Um, they don’t know how to access it and they don’t know where to even, you know, find it. So one of the first things that we do is we search for a business credit report. Now, a business credit report is much different from personal because it’s public knowledge. That means that you, your competitors, you know, you can look up any company in America. There’s no hard or soft pull to ever look at it. And the company will show a couple of different things. Normally, it’s the revenue. They’re going to have a credit score of 0 to 100, and then they’re going to have an approved credit limit. More often than not, sometimes we don’t find one. The company just was never registered the right way in the beginning. But most companies will have one. But the recommended credit limit and the score is very low because it has never been used. The way to increase a company’s credit score and a credit limit is very simple. We just take your everyday expenses and have them report to the credit bureaus. The three credit bureaus are Dun and Bradstreet, Experian Business and Equifax Business and Stone. You can just take the gas that you put in your car. You know, with a fleet card, you can take your cell phone business, you know, cell phone bill or your internet here, or the lights are running in the studio, and we can get those reporting to the credit bureaus. All it shows is you’re making money and spending money, so they’re going to want to give you money. And that’s how we increase your recommended credit limit. Does that make sense?

Stone Payton: It does make sense. So right now it’s quite possible that although you know we’re making some money and spending some money every month that the as a the these bureaus aren’t necessarily picking up on on that. Is that accurate.

Drew Smith: That that’s correct. Yeah absolutely. You know if you’ve never used it you probably don’t have one there or it’s not a true reflection. Uh, I meet companies that are, you know, doing, you know, $2.5 million a year, uh, you know, in gross sales. So not a big company, right? But not a startup. And their credit limit might be ten grand. And the companies think, hang on, we’ve never missed a bill. We pay our employees. Everything’s on track. We look great. Um, but to the credit bureaus, it’s like picking up a Carfax report of a car that you were, you know, going to check out to potentially buy and seeing that. They’ve never had an oil change, you know. So, you know, it’s this business credit reports that are so often underlooked. And most people don’t realize that it is an asset of their business. So just by knowing it’s there and doing the right steps, it increases the value of business. It makes you recession proof. Because if you ever need money, it’s there for you. Um, but you know, not only that, it’s going to make the company look better, be more value, and be able to get money. You know, quite frankly, if you ever want it.

Stone Payton: All right. So there are some steps we can take. Like if we’ve we’ve got some expenditures coming up, we’re going to upgrade a server. We’re going to there’s some steps to take to do that in, in such a way that it’s going to positively impact our, uh, our, our credit horsepower over on the business side, it sounds like.

Drew Smith: You’re absolutely right. And, you know, the one thing is, you know, because, um, being a business credit expert doesn’t make me a tax expert, nor does it make me a lawyer or a plumber. Right. And businesses sometimes think, well, if I report some things to the credit bureaus, is it going to affect me negatively? And it’s not the case. The fact is that you’re making money and that’s probably being recorded somewhere. They just want to see that you’re spending money as well. And the more money that you can show that you’re spending, the more money they’re going to want to give you. And just by responsibly using that credit, you know, they’re going to give you a, uh, an unlimited amount, you know, and that’s the really fun part about this.

Stone Payton: I got to believe in your line of work. You probably run into a lot of patterns. Like, like like let’s say you started helping helping Lee and I with the with the Business RadioX network. You’re probably got to have your antenna up for, you know, these three things, these five things that I bet Stone and Lee aren’t doing or here’s 2 or 3 that they could immediately start doing tomorrow. Do you see some of the same patterns over and over, mistakes or things that people fail to even do?

Drew Smith: Yeah, absolutely. In fact, one comes to mind immediately and that is the famous business credit card. So I meet these businesses and they say, oh, drew, I don’t I don’t need Mrs. Credit, I’ve got business credit. I go, oh what have you got? And they say, well, I’ve got this business credit card from ABC Bank. And I say, oh, show me that business credit card. And uh, and they pull it out and it’s got their business name. Great. But then it’s got their personal name on it. And the biggest myth, you know, that comes to this so-called business credit is why if it was true, business credit would have your name on it. And what that bank has done is they’ve given you a personal credit card with personal rates. More than likely, that is not reporting to any of the credit bureaus that you’re personally guaranteeing, but because they put your business name on it, you feel great and you think you got business credit. So personal credit is just in your name, business credit is in your name and the company name. And what we want to do is we want the true corporate credit, where your name is no longer on your business credit card, because just when it’s in the company name now it reports to the business. It’s an asset of the business. And once again, you’re not personally guaranteeing it. So these are you know, I could talk all day about this, but that’s just one that comes to mind. I run into every single day people having a business credit card with their own name on it.

Stone Payton: Well, I got one right here sitting in my top right drawer, and it does have my name on it. It says Business RadioX LLC and then it says Stone Payton. Now can I go, can I or should I? I’ll ask both questions back to Bank of America and say, hey, I want just a Business RadioX LLC card.

Drew Smith: So I’m going to say that you should and not necessarily that you could, but you can do that. But it’s going to circle back to do you have the business credit to do it? Because if you’re your score and for all listeners, they need to write this down. You want to have an 80, an eight zero out of 100 with all three credit bureaus. And here’s the reason why. If you went into Bank of America, for example, and you asked for a corporate credit card and they pulled a Dun and Bradstreet report, but you only had Experian, well, you’re going to get denied if you go into Dodge or Ford or Ram or Chevy, you try and buy a business vehicle and they pull once again a report and you’ve got a different one, or your scores aren’t high enough, you’ll get denied. Then they’re going to say, oh, we need your Social Security number. So by building business credit and having a score of 80 or above, you will always get approved. You’ll always get that corporate credit card. And you know, if you’re buying that car, you’re going to be paying 1.9% versus 7 to 15% on your personal credit on a $75,000 vehicle. That’s probably $14,000 saved in your pocket just by having your expenses report and utilizing corporate credit, not business. So once again, it’s not about, hey drew, I don’t do credit or I do need it, or I need money or I don’t. It’s by utilizing the smart way your business is always going to be better off. Does that make sense?

Stone Payton: It does. It makes a ton of sense. And I get the distinct impression that whenever you have an opportunity to have a conversation with a business owner who’s a prospective client that you can serve in this way, it probably more often than not goes in that direction and you start helping them. But I’m still going to ask, how does the whole sales and marketing thing work for a guy like, like you? Do you find that you do need to get out there and educate and shake the trees a little bit, or do you get a lot of referral kind of business? Yeah. How do you sell and market your own work?

Drew Smith: Yeah, that’s a great question. You know, I think by doing what I enjoy anyway, and that’s having an open on the, uh, an open, honest conversation with people just like we’re doing right now is my favorite type of marketing. I speak at a lot of Chamber of Commerce. I speak at a lot of business expos, uh, podcasts, webinars, uh, radios. And I find that the education comes first. The number one response to this conversation is if anyone’s been in business any amount of time, they say, hey, drew, where were you a year ago, five years ago or ten years ago? Because what they’re really saying to me is this is really valuable information, and I wish I knew it back then. The truth is that most businesses are going to be in business for a lot longer. And isn’t it great? We’re having a conversation today and not in a year or five years time from now where you might get into trouble, your business might be at risk, or you may not be able to take an opportunity because you didn’t start today. And the best way that I can answer your question is if owners can have an honest conversation with themselves and not be afraid to at least listen and be open to learning something new and not set in their own ways, they’re going to help themselves the most.

Stone Payton: All right, so let’s take it like Lee and I, we’ve been in business in this business for 20 plus years. I think I shared with you before we came on air. I had black hair when we started. Uh, so we have been at it a while. But what about the brand new startup, early stage entrepreneur? I’m getting the sense that there’s probably some stuff they should do or not do, even at that stage of their business. Yeah.

Drew Smith: Yeah, you’re 100% right. And it start of any sort of business, and doing it the right way is going to benefit you in the long run. It is true that most of the businesses that I work to that end up reaching out to me, um, have felt some sort of pain or they’ve felt some sort of struggle, or they know that they’ve made a mistake or use personal guarantees at some stage, and they kind of want to untangle that and build up credit. But I really wish that more startups and entrepreneurs are just, you know, um, had an appointment about half an hour ago with an incredible guy that’s, um, you know, a young guy, um, you know, just going to college right now. And, and he’s a programmer and he’s starting this tech company. And just by helping him structure things in the right way, when his company probably is worth whatever it’s going to be, we know these tech companies selling for hundreds of millions of dollars, structuring it in the right way today is going to benefit off and taking some of these simple steps forward that we talked about. Um, you know, whether it’s just the website, whether it’s having a business phone number and not a not just a cell phone or a personal number. I mean, that’s a big one right there. What what company is going to want to lend you money if you’re still running off a cell phone number, the personal email address, not having the right website up, not being registered with the Secretary of state. You know, even sometimes having just a home address can actually hurt you. Um, not as bad as a P.O. box, but you don’t have to be in a physical location. You can get a virtual business address. And just knowing some of these things in the very beginning of your business, for startups and entrepreneurs, that’s going to change the way their whole business runs. They’ll never have to say, hey, drew, where were you five years ago? If they do it when they first start?

Stone Payton: Well, you’ve already shared a ton. I’m writing down this whole checklist. You know, I’ve already got the 411, the business phone, the business address. You know, having a structure that has an Ein and established website, an email that has that website domain, I mean, I don’t it doesn’t sound. Um, complex or even hard. But you need somebody like you that knows the ropes to walk you through and make sure you get all those boxes checked. And then I’m thinking, you want to have some kind of mechanism where you’re able to check in and monitor your credit, just like I do my personal credit. Right?

Drew Smith: You’re 100% right. And what I’m talking right now is out of seven steps that we do, this is some of the 125 points that we do in the very first one. So just like you are the expert in your field for for media and radio and getting content out there and giving so much value to your listeners, you don’t generally have the time to then spend the next 2 to 3 to 5 to 10 years becoming a business credit expert on top of that. And if you did that, it would take away from the business that you were trying to run. So I don’t ask business owners to have to understand all of this to become an expert in it. It’s just like, if I need an incredible pool company, I’m going to go and hire the pool company. I’m not going to try and learn how to build the pool myself. We outsource and use small businesses every day because they have expertise. And look, I’m still a small business owner. You know, we have helped over 43,000 people, you know, with my partners at Jay Gold around the States.

Drew Smith: And, you know, we want to get up there to as many as we can. But, you know, at the end of the day, we know what to do. We’ve taken the time, the years to work this out. One thing that makes it almost impossible to do it all on your own is once you get set up, once you get registered with the agencies, now you need to use businesses that report to the credit bureaus. And the secret is only 7% of companies, vendors, lenders, banks, institutions, online stores, and big box stores report to the credit bureaus. So if you try and do it on your own, you could be wrong 93% of the time. So you go out, you get the credit, you line it all up, you have it set up, you spend the money and nothing reports you credit score goes nowhere. And so one of the things that we specialize in, um, is really knowing who reports and where to get that lending from, because otherwise you’re just going to be spinning your wheels.

Stone Payton: Well, that’s an insider tip. That’s good. I hadn’t even thought about that.

Drew Smith: Yeah. And it makes a little bit of sense. You know, you have to think about it. Why didn’t my local bank teach me this? And at the end of the day, if they can charge a, you know, higher interest, you know, I came from the banking world. Nothing against that. But in their best interest as a business, if they can charge a higher interest and get personal guarantees, why wouldn’t they? Um. We’re really here to disrupt that entire industry. We’re here to allow small businesses to get what they want, when they want, with whoever they want, and not get turned down again. And banks benefit from this. You know, if someone goes through a business loan, you know, probably 98% of loans are going to get turned down. Yet if those customers come to us and we help them build their business credit, they go back to that bank at 100% of the loans will get approved. So banks or accountants and financial advisors are sometimes aware about this in the beginning. And then when they actually hear what we do, we realize that we’re their best ally and everybody wins. Well, I.

Stone Payton: Got to say, I’m learning as this conversation unfolds that I had a little bit of a misconception. I, I must confess, I really in my mind, I was thinking that your work was far more transactional. And I understand that there’s probably some transactional kinds of disciplines that, that, that you have to engage in. But at the root of it, I mean, the foundation of your work with the trust that you must have to cultivate among your clients and your market partners, your business is a very relationship, or it’s very grounded in relationship, isn’t it?

Drew Smith: It absolutely has to be. You know, I think about, you know, not only just the recession, you know, and, you know, I’ve been a big real estate investor for a long time and, and going through, you know, the downturn sort of in the markets with the lending field that happened back then. I think about the pandemic and watching all those bars and restaurants and, you know, shut down. And all of us know a story in our local town of, you know, a good business that we loved that had to shut down because they couldn’t get funding, even just to the recent, you know, of the hurricane that we went through, you know, a couple of years ago here in Florida. And what I see is when the business goes out of, you know, when they go, go out of business, it doesn’t just affect them and their family. Then it’s the the plumber that was working on that house, or then it was the delivery driver that was delivering something, you know, to that property as an example or that business. And it starts to devastate, you know, the entire community. So I truly know that if we can support and help out more small businesses, um, and teach them maybe what they don’t know about their side of things, it doesn’t just strengthen the local communities, it strengthens the economy at whole. Um, the latest statistics are over 46% of the economy is small business here in America. So isn’t that something that we should be concerned about, you know, and helping it out? And if they thrive, hey, you know, I get to work with small businesses. So, you know, it’s a wonderful thing.

Stone Payton: All right, before we wrap, I’d like to leave our listeners with just a couple of actionable pro tips. And look, gang, the number one pro tip is to reach out and have a conversation with drew or somebody on his on his team. But between now and then, let’s leave them with a couple of actionable ideas. Something to be thinking about doing, not doing reading. Let’s leave them with a couple.

Drew Smith: Yeah, absolutely. You know, a couple of immediate actionable items is, you know, get a copy of your business credit report, you know, go and see if there’s something there and what your starting position is. I would like to think that your recommended credit limit should be probably 50 to 75% of your revenue. I mean, there are plenty of websites that you can go to to get a copy. You can reach out to me, hey, I’m happy to get your free copy of it to save you a couple of hundred bucks if you’d like, but just by knowing that it’s there and knowing it exists, and then having a look at what’s already set up and being reported is amazing. Most people are quite happy to look at their personal credit, you know, all their their their health report or their Carfax report, but many people are blind or untuned to actually knowing that their business credit report is there. So that’s one thing. The second takeaway I want to talk take away from this is when we truly think about how you built your business up until now, do you have personal guarantees? Is your family at risk? Have you, um, pierced that that corporate veil? Is there guarantees on those business so-called, you know, business cards? And am I doing the right things to run the business as its own entity, or am I still crossing things over? There’s a right way and a wrong way to do it. And now that you’re aware of it, there are a lot of simple and smart tips that we’ve talked about to start to strengthen yourself and start moving in the right direction. And I just really hope that every business owner at least know that this exists and know some ways they can start protecting themselves and their family.

Stone Payton: Well, I am so glad I asked. That sounds like marvelous counsel. All right man, what is the best way to tap into your work? Reach out, have a conversation with you or someone on your team, whatever you feel like is appropriate. Website, LinkedIn. Let’s give them some coordinates.

Drew Smith: Yeah, absolutely. That’s very kind of you. You can find me anywhere at the business credit guy on any of the socials. Um, I’ve got a great educational webinar that’s just free. You can access it any day of the week. Uh, and that’s at J Galt Webinar. Com um, through any of the social outlets, you’re able to reach out to me and my team directly. And look, if there’s anything I can share, any way I can help any of the listeners, you know, I just really want to provide that value. And it would be my pleasure.

Stone Payton: Well, drew, it has been an absolute delight having you on the broadcast. Thank you for your insight, your perspective, your knowledge, and your enthusiasm for serving the small business community. This is, uh, this has been a fun way to invest a Tuesday afternoon, man.

Drew Smith: Hey, I really appreciate you as well. And thank you for giving me the opportunity to be able to get this word out there. And, uh, let’s hopefully, uh, get out there and help small businesses.

Stone Payton: Absolutely. My pleasure. All right, until next time. This is Stone Payton for our guest today, Drew Smith, the business credit guy, and everyone here at the Business RadioX family saying, we’ll see you in the fast lane.

 

Tagged With: The Business Credit Guy

BRX Pro Tip: How to Recover From a Mistake with Your Best Client

June 13, 2024 by angishields

BRX Pro Tip: How to Prepare for the Future

June 12, 2024 by angishields

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BRX Pro Tip: How to Prepare for the Future

Stone Payton : Welcome back to Business RadioX Pro Tips. Stone Payton, Lee Kantor here with you. Lee, I spend a lot of time thinking about the future, and probably a lot of entrepreneurs and people who are leading others do the same. What insight, if any, do you have on properly preparing for the future?

Lee Kantor: Yeah. The future is going to come one way or another, and it’s one of those things where it’s in the eye of the beholder. There’s people right now that are saying this is the worst time to be alive. There’s other people saying, this is the best time to be alive. So the future is going to happen and it’s going to be – it’s going to affect you one way or another.

Lee Kantor: So ways that you can prepare for it is, number one, stay informed about trends and emerging technologies in your industry and start experimenting with some of these things that are happening. The more informed you are, you’ll connect your own dots in a way that makes sense to you. Don’t just keep relying on other people’s opinions on how things are or how things are going to be. If you kind of dabble in some of these things, you’re going to feel a lot more confident and you’re going to see ways to work with those technologies because they’re going to happen one way or another.

Lee Kantor: Number two, build an agile, collaborative company that can respond to a rapidly changing market. So, empower your people to also dabble with all this stuff and to pay attention to things and share that knowledge as it’s happening in real-time with real examples rather than imaginary hallucinatory ones that people are dreaming about that might happen or may not, but understand what really is happening from your team.

Lee Kantor: And then invest in a learning culture. I think it’s super important to be proactive and invest in learning for yourself and your team because it’ll help you better be able to adapt to the ever-changing world that’s evolving more and more rapidly. I mean, it’s a fact. It’s not an opinion that technology is changing at a way more rapid pace than it was, you know, ten, 20 years ago. So you have to be able to adapt in this ever-changing world in order to continue to grow and to continue to sustain your business.

Serial Entrepreneur Michael Peres

June 11, 2024 by angishields

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Michael-PeresMichael Peres (Mikey Peres) is a serial entrepreneur with a background in software engineering and journalism. Holding degrees in computer science, mathematics, and Jewish studies, Peres is deeply passionate about understanding human aging and is currently advancing his education in biomedical engineering.

As a founder, Peres has launched multiple ventures in the tech and media sectors. His companies include Her Forward, dedicated to empowering women entrepreneurs through mentorship, education, and networking opportunities; Hexa PR Wire, a platform for press releases; Scale My Publication, which focuses on developing news publications; and HexaCloud Services, providing premium WordPress hosting solutions.

Peres is also the author of “The Road Less Traveled,” where he shares insights from his life journey, particularly how he managed ADHD to carve out a unique and independent path. This book is not simply about managing ADHD, but about the broader experience of breaking free from traditional constraints and finding personal fulfillment.

By sharing his story, Peres aims to inspire others to explore and embrace their individual paths to success, regardless of the challenges they face.

Connect with Michael on LinkedIn, Facebook, X and Instagram.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity Radio.

Stone Payton: Welcome to the High Velocity Radio show, where we celebrate top performers producing better results in less time. Stone Payton here with you this afternoon and this is going to be a good one. You guys are in for a real treat. Please join me in welcoming to the broadcast with Hexa PR, Her Forward, Hexa Cloud Services and so much more. Mr. Michael Peres. How are you man?

Michael Peres: Good. I’m greatstone. Thank you for having me on your show.

Stone Payton: Oh, man, I am so excited about getting into this conversation and just delighted to have you participate on the broadcast. I got a ton of questions, Mikey. I know we’re not going to get to them all, but I think a great place to start would be if you could paint a picture for for me and our listeners with all these things going on, what’s really driving you? Mission purpose, what are you really out there trying to do for folks, man?

Michael Peres: That is such a loaded question stone, because there’s like a micro and there’s a macro. I’ll start with like the well, the micro is really I’m trying to provide an all encompassing service for notable entities. So singers, actors, entrepreneurs, investors, anyone doing really high level stuff, we take care of everything. You just, like write us a check and we get down. We do the server, we do the web development, we do the SEO. We help you with the press releases. So it’s the secret here is the the, the value that we give over to others is that they don’t have to worry about the gritty day to day, and they can focus on whatever bigger picture they’re focused on. So that’s my purpose, is to really give high quality value and allow high functioning people to really do what they do best. But there’s a much bigger, um, macro perspective here. So, you know, that’s my immediate goal. My five year plan is to enter into venture capital, where I have all these tech resources available for early stage startups and individuals. And we can not only invest in tech companies. You know, given my experience in tech and the resources I have available. But we can also help them reduce their costs. So that would be my five year plan. And my ten year plan is kind of radically different, where I hope to have a good footprint in VC, and then I can focus on biology and longevity research, which is deeply what I’m passionate about. So, you know, it’s a very important to stay focused on the day to day, but it’s also important to have a bigger picture and being okay to adjust when it makes sense.

Stone Payton: I got to know the backstory, man. What is it that caused you to pursue these interests and try to serve these constituencies? I bet it wasn’t a straightforward, uh, path. There were probably a few curves along the way, huh? Yeah, there’s.

Michael Peres: Always curves along the way. But what’s interesting here is that I do have an you know, in retrospect, looking back, it’s very clear to me that there is an underlying and guiding philosophy and that in order to understand that underlying philosophy, we got to take a trip back all the way to my elementary and high school days. So I was diagnosed with the highest, I was diagnosed with ADHD, and I was given the highest dosage of Ritalin at the time. If I’m not mistaken, it was around 100mg of slow release Ritalin. I had horrible side effects. I also grew up in a very orthodox community, so I had no secular education whatsoever. I mean, I had a very, you know, meeting the minimum legal requirements of Canada, but at the very least, I mean, I wasn’t prepared to journey into the college world. And I think that almost appeared to be the worst moment in my life where I’m like, hey, listen, it’s impossible. I need special attention in math. I need special attention in English literature. I’m being thrown into algebra, and I can barely I’ve been being thrown into calculus, sorry. And I can barely do algebra. And many, you know, a lot of us can just pull the victim card and say, hey, listen, it really isn’t my fault. I do have learning disabilities and it’s not my fault that I was born, you know, into a structure that wasn’t really that didn’t focus on a secular education. But, you know, instead of seeing it that way, I kind of looked at it as the most beautiful moment in my life, because I really I learned two things about myself. I learned that when I want something, I’m willing to give up a lot to get it.

Michael Peres: And I realized how much I’m capable of learning in a short period of time. And I think everyone can make that same argument when you really want something. So what what what seemed to be the worst period in my life turned out to be the absolute best period of my life because I became addicted to that delta, that rate of change in knowledge. In a short period of time, I met up with someone who tutored me in calculus one, calculus two, calculus three, electricity and magnetism mechanics. And he understood how it all connected. And he was two years younger than me. I was 19 at the time and he was 17, and I was like, whoa, some people know so much stuff. And they’ve spent, you know, and they’re so ahead of me. I’m so, so behind. And having to do that huge catch up to fit into the secular world, um, was the most defining moment for me. And that hunger and that thirst to learn constantly really is a driving force in how I operate today. And it’s this lack of complacency. And the moment I see a patronize and a repetitive process in my day to day, there’s a sense of emptiness that I feel that I have to pull back to. Hey, I remember that time that I did so much so, you know, I have this 80 and I know it’s a bit of a long answer, but I think it’s an insightful one where I have this 80 and 20 oscillating rule of life. So I’m constantly either 80%, um, managing my client base, 20% doing R&D research and development, just inching outwards into my into my service base or and then I flip and I don’t always flip for an equal amount of time, but when I flip, I’m 80% in R&D.

Michael Peres: That’s when I kind of pack up on Red Bulls and or energy drinks, and I spend a lot of time just inching outwards and studying surrounding services. For example, I started off as just a programmer, and then I started doing web design, and then I started doing, uh, you know, uh, cloud computing and server management. And then I started stepping outwards into the world of news and publications and journalism. It’s this lack of complacency that you’re and you’re always assessing. Seeing where you are and what are your next strategic steps. And that’s the secret in life. You know, a lot of us are paid to forget about our dreams. We find a job we absolutely love, and so we find a job that pays us absolutely well. And it’s the exact antithetical point I’m making, and we tend to forget about what we truly love doing. You might love programing, for example. Doesn’t mean you want to work at Google calibrating a GPS for the rest of your life. And it’s really hard to take a step out of that when your salary is good, your benefits are good. But the truth is, when you find something you truly love, you want to kind of you got to be willing to give up a lot to get it. And when you’re in something you truly love, you really never want to get stagnant and you want to have that hunger and those goals always just out of reach.

Stone Payton: Well, I got to say, the passion, the energy, it’s inspiring. It’s invigorating. It certainly comes through over the over the air. What are you at this point finding the most rewarding about the work? What’s the most fun about it for you?

Michael Peres: Honestly, it’s a vision I have for what I want to make. So, you know, and I just mentioned that earlier how how, you know, here’s how I see it. We should always have goals that we never kind of were that like are always just out of reach. But then we want to look back at our goals that we kind of set a year or two ago and not be impressed by them. And that’s kind of how I look at it, where if I look at the goals that I had a year ago and I’m still striving to really meet those at a, at a micro sense, I kind of feel I might be able to move a little quicker, or I might need to reassess a few things. But really, my real big goal here is, is that in 10 or 15 years from now, I can do my biology research, I can focus on longevity. I can start studying the underlying mechanisms to reverse human aging as much as I can pursue that right now, I want to be able to pursue that with a great degree of comfort and a good foundation base. And who knows, maybe in ten, 15 years from now I’d have different plans. But it seems that way and I’m very excited. And that motivates me every day because I do have really good goals far ahead. And I know that there are very good, actionable steps with good progress in each step along the way.

Stone Payton: Well, let’s dive into a little bit of the work, if we can. And maybe we pick one of those domains and, I don’t know, maybe walk through the highlights of a use case or two so we can kind of get a feel for a day in the life of Mikey Perez and a day in the life of a satisfied client.

Michael Peres: Oh well, a day in the life of me can be a little chaotic, in all honesty. Um, so I have half of my team abroad. So, you know, sometimes my day starts at 9 p.m. and my day starts at 9 a.m.. Um, but, you know, it’s an illusion of choice, really. You know, it is chaotic, and sometimes it’s truly not worth it unless you’re extending your lens pretty far out. So, uh, you know, it’s an illusion of choice to think that we really do have the option. We wake up every morning for one reason or another, and we’re determined to continue what we’re doing. And there’s no reason why I don’t say, hey, I don’t just why don’t I just work out big tech, get a good 9 to 5 job and be that guy who tells you on Friday afternoon that he can only check his, you know, he’ll get back to you Monday because he doesn’t have access to his work emails. That’s simply not my life. I work workdays, I work weekends. In fact, I’m kind of coming around to like realizing, hey, there’s other things to life, uh, personal life. You know, I always have gone out, but now I’m making it more of a priority to get a balance in life. But at the same time, it’s fun. Whenever I want, I just sit down and I do work, and. And it’s really not work. I enjoy what I’m building.

Michael Peres: I look at money as a byproduct of doing something. Stellar. Clients. We got a ride. Wide range of clients. Um, and a lot of the services we offer are very closely connected, and my clients are almost like my friends. Um, I, you know, my friends are my clients. Like, those are the people I associate myself with. And, you know, it’s a very it’s a very, like, concierge on demand service. So anytime someone needs something, if their emails are not working, I’m the first person they got to reach out to. Their servers or website is down. I’m the first person they want to reach out to. If they have a question about some next steps they want to take, I’m the first person they call. So I kind of look like a little bit of a crazy person because I always got my laptop on me. But at the same time, you know, it’s a double edged. It’s it comes with the territory. So, you know, you have great flexibility. You know, you get to move around, you get to travel a lot. And you can look at my social media and it’s pretty clear that I kind of move around quite a bit. But at the same time you’re always kind of working. So, you know, and for, for this isn’t the lifestyle for everyone. It truly, truly, truly isn’t. But, you know, some people are really happy with stability 9 to 5 and they come home and they don’t have to worry about work, and they’ve got their vacation days and that, you know, and they know what they’re building towards and they’re happy.

Michael Peres: And they like just focusing on, you know, sometimes the things that that don’t matter at all are the most important things. And perhaps the joke’s on me that they understand something I don’t. But then there’s people like me who are really much focused on the long term and who so career oriented. Um, and if what I’m saying resonates with you, then, you know, you really got to start assessing how you have to get out of a job you don’t love and enter the job you do love. And the quickest piece of advice, and I know we’re going on a slight tangent here, and you have to forgive my ADHD, but the real piece of advice that I would give to someone who might necessarily be in a corporate job or structured job, and they’re hearing what I’m saying and it’s resonating with them. The one piece of advice I would give them is, is we all want success for whatever success means to us, but what are we willing to give up to get it? It’s not a meaningful question to say, do you want to be successful or do you want to, you know, make a whole bunch of money? Or do you want to do something really philanthropic or give to the world? But are you willing to give up your your eight hours of sleep? Are you willing to move back into your parents home so you can save money so you have slack to learn a new set of skills? Right? Are you willing to give up your weekends partying? Right? So if you’re willing to give that up, then the world is at your fingertips.

Michael Peres: If you want to start, you know, you have like a physical job and you want to move into the digital world of zeros and ones. You have YouTube. You can learn. You don’t even need to go to school anymore. You can learn how to program. You can develop a set. You can develop a a wide set of skills with many use cases. And something like Covid wouldn’t necessarily shock you so much. So that’s the simplest question I would let people think about is what are you willing to give up to get your dreams? And if it’s if you’re willing to give up your sleep for eight hours, and if you’re willing to take six months with the embarrassment and and the luxury of moving back home with your parents so you don’t have to pay rent, you don’t have to pay for food, and you can solely focus on developing a new set of skills. If you’re willing to give that up, then you know you’re in a pretty good place.

Stone Payton: You mentioned early in the conversation, and maybe it’s my turn to take a tangent, but this is one I’m interested in hearing a little bit more on. Um, an interest in pursuing, um, science and learning more about longevity. And I get the sense that a guy who lives a lifestyle you do now, you already must have some other disciplines in place, uh, in a health and wellness. Any speak to that a little bit, if you would?

Michael Peres: Yeah. We’ve evolved to find beauty in death. It’s how we rationalize it. And and the way we’ve evolved to, to live on is we either, you know, we pass on our genes or we exist in the minds of others. Right? We’re not necessarily talking about Albert Einstein’s neighbor, but we are talking about Albert Einstein every day because he made a huge contribution to humanity. And that’s the way he’s lived on. He hasn’t physically lived on, but he lives on in our minds and we talk about him all the time. That concept has really gripped us because up until just now, that has been how we cope with aging. But that’s no longer the case. We’re able to reverse aging in mice. We’re able to cure blindness in mice, we’re able to do basic stuff. And granted, we’re not mice, but we have the same underlying mechanisms, but we’re just a little more complex, and certain species live way longer than us. So these are questions that are very obvious, questions that are saying, hey, why isn’t this a focus for us? And it is becoming a focus on us. People are doing incredible research. David Sinclair, Audrey Debray These people are doing really interesting work in extending human life frame. I’m not just talking about eating healthier.

Michael Peres: I’m talking understanding the underlying mechanism and looking aging as as a clock, which you can reverse. You can pull back or you can stagnate. Now, how I operate in my life right now is I exercise something called hormesis, where I put my my cells and my body under a sense of stress to some extent, and that puts them in survival mode and that and that triggers longevity genes and protective mechanisms. So for example, I fast 18 hours a day. I literally, literally, literally just broke my fast three minutes before coming on air just because I kind of need a little bit of brain power here. But, but but it’s addictive. It feels so good. I fast 18 hours a day and you can still have coffee and you can still have, you know, tons of tea, but you wake up in the morning and you are alive. Um, and I’ve been regrowing hair like hair that has fallen out because of androgenetic alopecia has been starting to come back. Um, I don’t eat processed sugar as well, and that’s been incredible for my life. So it’s not the calories you get from sugar, it’s the behavior that you get from constantly feeding your your body sugar. And when your body is taking energy from your stomach rather than your your your your fat reserves, you’re costly and highs and lows, you’re always hungry, you’re always shoving food in your mouth.

Michael Peres: And the fact that I don’t have to think about food all the time. And when I eat food, it tastes so much better. And honestly, fasting sounds really hard in the beginning. Do it for two three weeks. And your body starts producing glucose on its own, you are going to realize you are a different person and there’s a certain element of stability. And people say, it’s so hard. How do you do it? My response to them is very simple. It is so much harder for me to do what you’re doing. Eating cookies and eating cake. The benefits I get from eating cookies and eating cake do not outweigh the stress I get when I when I’m gaining 15 pounds and I got to live with myself, or I just don’t feel great all the time. Or I wake up feeling foggy and moody and weird. Yeah, there’s it’s so much simpler to do this. Not only do you save money, not, you know, not whatever. Who cares about that? But not only do you save money, you’re not thinking about food. And when you eat food, you feel great.

Michael Peres: I, I can’t even gain weight anymore, even if I tried. And that sounds like a crazy story to me, because I have tried so much in my life to get control over my eating habits, and I put so much more energy in methods with so much less output. To me, it almost feels like a dream. How little and easy it is to maintain, how little energy I’m putting in this process, and how much output I’m getting out of it. So, you know, people ask me, hey, do you go to the gym? I’m working out less than I ever have. I’m starting to work out more again. But the point is, um, very basic steps. And then what? You’re in a position where your biological clock, not your physical clock, your biological clock is slowing down. Your cells are able to reproduce properly. Your the mitochondria in your cells are way healthier. And you get to age a lot more gracefully and you’re aging a little slower. But the point is, in 20, 30 years from now, when great new technologies come out, all I believe I’ll be in a much better position to be receptive to those technologies, given that I’ve taken care of myself for so much longer.

Stone Payton: I am so glad I asked, and, uh, I don’t know how short lived this will be, but I’m going to forego my planned trip to the Pi bar this afternoon. But everything you’re saying.

Michael Peres: It’s a slow I believe in progressive extremism. So, you know, taking on radical change that you can sustain for the rest of your life is making it. Part of your identity is not necessarily the best thing. I you should make a rule that, hey, you just don’t, you know, drink soda in the house. That’s a good starting point. And then you adapt that as part of your identity where it becomes really easy to maintain, and then you take aggressive, tiny, progressive steps that you are extreme about keeping. And before you know it, you know, you might even engage with something that’s a healthy lifestyle and you fail a few times, but then you develop the aptitude for it and the and the understanding of how it works. It’s all a slow process, really.

Stone Payton: All right. I’m gonna do a 90 degree turn on you here because I’m almost certain you have some opinions, if not some domain specific expertise. But I wanted to ask you about your experience, your perspective, your your thoughts on I. It’s in almost every conversation that I find myself in these days. I’m operating under the impression that it’s a part of the work that you’re involved in. Uh, yeah. What’s your take on I, man?

Michael Peres: Yeah, you’re full of great questions. So, uh, I in general, I have a little bit of a dystopian view on it, unfortunately. But, you know, um, first of all, it’s I again, micro macro. So on the day to day I is really not an existential threat whatsoever. Uh, we haven’t we haven’t really gone towards generalized intelligence whatsoever. But we have natural language processors. So something like ChatGPT, which is uncanny and and incredibly impressive. It’s not necessarily going to take people out of jobs, but it’s going to make people who do good work do even better work. And people who don’t do good work feel the threat. So look at it as AI is a collective of all the information and all. Just take the take the internet. Collect every single essay that’s ever been written on a specific topic. And when you request an information on a specific topic, you’re going to get a very solid B plus student response. You know, I can get an A student, you’re going to get a B, plus, you’re not going to get that innovative creative edge, but you’re going to get a very static, accepted, reasonable answer. Now, you know that’s GPT four, right? We’re kind of inching towards GPT five, which is not only going to be a little smarter or a lot smarter, but it’s going to have more context. So now if you want to build a website, you have to have like talk to GPT, have it spit code by code, and kind of copy paste stuff.

Michael Peres: It’s not very efficient, but if you’re ChatGPT can integrate into your server and start building your WordPress site for you automatically, that’s a real different game changer. Even assuming all other variables are the same, it’s context, and if it’s reach is different, we’re talking radically different results. And also being able to use it a little more freely. You’re very limited now with with how ChatGPT functions, but the technology is definitely very interesting. And diving into into the, the macro, uh, I think we tend to think we’re constantly more special than we might actually be. And that’s not, you know, sorry to be a little depressing here, but but human intelligence, you know, look at a calculator, for example. A calculator is way smarter than people in a very, very narrow way. So if you need to do division, long division, and you were to hire a programmer, or you were to use a person or you were to use a calculator, the calculator would probably win every time. And, uh, but it’s incredibly stupid in every other capacity, right. Look at AI as just taking that vertical and enlarging it further and further and further. And there are certain things there’s a little bit of unknown. Of course, we don’t know if there are certain hurdles that just might be insurmountable, but it doesn’t give us reason to believe there is.

Michael Peres: And. The argument that not to worry, we are going to have the master controls is really a fool, is really a fools perspective in my opinion, because, you know, it’s like we’re, you know, and let’s take a little step back here. The best way to understand our limitations is to understand how things that are less intelligent than us are limited. So think of going to ants or monkeys and trying to teach monkeys algebra, right. I you might be able to teach them like addition, subtraction, memorize stuff on the screen, but they don’t understand the underlying philosophy of algebra, how algebra can be leveraged to to advance human life. They’re just thinking about bananas, right? Bananas are awesome for them, and that’s all they care about. And if you’re going to give them a banana after they can memorize this on the screen, they’re excited to do it and you know it. And this is where it gets very interesting because. Those monkeys, they can all get together, and all they’re going to think about is how they can get more bananas and it’ll be a fool for them. And if they said, imagine we were like ten times smarter, we would have so many more bananas. Right. They’ve got a certain underlying philosophy and a certain underlying value system that is directly mapped to their level of intelligence. And here we are, you know, incrementally, you know, quite a bit smarter.

Michael Peres: And we look into the stars. We think about, you know, interplanetary systems. We think about, you know, just a technological world and sending messages in the snap of a finger and creating boxes that go across the planet in just a few hours. It’s really hard. You know, we make these assumptions of like I. But but we’re missing basic variables where it’s really hard for us to understand what are their underlying philosophy and value system would be, given that they are a little more intelligent than us. And, you know, it’s kind of the same. It’s akin to the same philosophy you get when you’re looking into the stars. And, you know, one of the questions in the Fermi Paradox, which essentially is a question, it’s a it’s a it’s almost a paradox saying, um, you know, this universe should be teeming with life, given, you know, how all this works. But and we’re looking into the universe and we’re not finding a single sign of life. How do we reconcile these two conflicting facts? And one of the one of the solutions to the Fermi paradox is this universe could be teeming with life, but they got no interest in meeting us. We’re like ants on the side of a highway. When you’re driving on the highway, you’re not going to pull over to kind of, oh, look, those are ants, right? They have no interest to you.

Michael Peres: But if they interfere with your value. So if you’re a real estate agent and you’re about to build a property and there’s a colony of ants, you’re going to kill them without a second thought, right? So, you know, it’s like we. Different priorities like these things might be. Being more intelligent than us doesn’t necessarily translate that. They’re going to be territorial and colonial, and they care about us. They don’t need us. We have no value to them. Perhaps. So the point I’m trying to make here, I’m pulling all of this back to the question of I. And do I think it’s an existential threat? Very likely it is, but it’s going to be real. We’re very limited in what we can understand of what something way smarter than us would care about. And I think human intelligence is not necessarily going to be a hurdle. That’s going to be very difficult in a broad sense for AI to pass. It’s going to pull right, push right through it. And then, you know, we’re just going to be ants thinking that we have keys towards gods in a bigger picture, perhaps, perhaps, you know, part of our function as a general species is to to pass this abstract notion of life. We only have one discrete example of life. As we look at biological life here on Earth, carbon based life. But think of it, we’re so sensitive to our environment, you put us anywhere else in the universe and we will instantly explode.

Michael Peres: Our eyes will pop out of our sockets. We need the temperature in our room to be perfect. Everything needs to be calibrated perfect some symmetry. Our room needs to be clean. Like this is not how the universe is whatsoever, right? And perhaps our function is to pass this abstract notion of what life is from biology to technology. Even if we were to go and I’ll finish off with this, but even if we were to go to our closest star system 4.5 light years away, Alpha Centauri, uh, if we have the technology, the limiting factor would be the meat. The kind of the things in our head, the brain or psychology that, you know, to cope with 40 years or 50 years of assuming we’re traveling at 10% the speed of light to these planetary systems would be the psychology of it. We’d go crazy being alone and being stuck in a confined in a small area. In fact, when we’re looking to when Elon Musk is looking to bring people to Mars, they’re not looking for necessarily in our definition of the healthiest people, they’re looking for people who might even be a little crazy, who are okay, who are reclusive, who are okay with being alone for an extended period of time. Now, what this comes to show us is.

Speaker4: Is. It’s all. It’s all a crazy, crazy, crazy.

Michael Peres: World out there. And, you know, we make assumptions with really very limited variables. And I think that we can speculate, we can postulate, we can assume, but it is very hard to kind of look at the bigger picture.

Stone Payton: Well, you have certainly considered the question that I asked you well before I ever asked it. And if I had the IQ points in the time, we’d stay on this for the whole show. Because this I find the topic and your perspective on it absolutely fascinating, I think. And it’s going to what there’s what’s that saying? May you live in interesting times. That’s going to be uh, I.

Speaker4: We do, we do.

Michael Peres: I wonder if we’re, it’s only going to get better or it’s like we’re at the very top, like, like the, the technology we’re developing and the tools we’re developing. I have like, are, are becoming exponentially more powerful. And our ability to use this technology for predictive power is fleeting. So you know, Moore’s Law. So biological evolution is is Darwinian. It’s really slow. And it’s but technological evolution is exponential. Computers are getting twice as fast. Be more specific. The amount of transistors on integrated circuit double around every two years. And where this gets funky is that is that the tools we create are having so much more potential. Even if you go back to World War two, right where we understood how to split the atom, how do we we knew how to do nuclear fission and leverage that to create a weapon to create to create a bomb. Um, one of the postulations back to the Fermi Paradox for a second is that there’s something called great filters that it could be that life explodes everywhere, every single galaxy. You can see life spawning, but there are these filters that are really hard to pass. So the question is, are we before or are we after this great filter? A great filter before might be, for example, abiogenesis, the process of bringing something that’s not alive to being alive, that first kind of the first early stage cell. How did where did it come from? It’s one of the biggest mysteries. Another example would be something like photosynthesis might be really hard for the conditions to just be right, and it’s so rare, and it’d be really good to know that we are after that filter.

Michael Peres: However, you know that we are before that filter can be a little depressing. And here’s one example of a filter that that can be ahead of us is that we always have this race of creating tools that where we can kill ourselves on a small planet, like a nuclear weapon, and the Murphy’s Law, where a nuclear catastrophe, you know, might not happen today, might not happen tomorrow, but it’s it’s over a thousand years, which is a very tiny sliver of time. It’s almost certainly going to happen one way or the other. So that could be example of a great filter that’s ahead. And we’re more we’re more than we’re more than likely to destroy ourselves before we’re capable of spreading out. And that’s something to think about. Like maybe traveling to Mars or even going to Alpha Centauri will take us a thousand years of technological advancement, right? Maybe not less so Mars. But think of something like, like our closest star system. Take us about a thousand years of technology, maybe even 500 years. But maybe it’s just so hard for us to not kill ourselves before we can do that, that maybe this happened a million times over in slightly different variations. So just another fun piece of information there just to think about.

Stone Payton: Well, it is fun and and it gives me plenty to think about. Well, beyond this conversation, I’m going to circle back to, uh, far more tactical, granular, whatever, a little closer to to Earth. But before we wrap, I was surprised to see in the list of companies, and I only rattled off a couple when we teed up the show. But one of the organizations is her forward, and I guess I was I was surprised to see that. And, uh, yeah. What’s that about? Is that specifically trying to serve the, the, the female businesses or what’s that about?

Speaker4: Yeah, yeah.

Michael Peres: For the most part, um, it kind of started with my passion for Stem. So science, technology, engineering, mathematics, there’s just a deficit of women in these industries. It’s it’s changing. It’s obviously getting better. We still have a bit of a bridge to gap. Uh, sorry, a bridge to cross, but, um.

Speaker4: You know, it’s just.

Michael Peres: There’s so much intellectual assets that we could be using and helping these industries. And I’m happy to see more women enter these industries. And her foreword specifically was kind of just a natural progression of that, where it’s a publication that helps that that that helps tell stories or cover or create news coverage for women in entrepreneurship, leadership or Stem based industries. And also a little bit of VC venture capital. So, uh, yeah, it’s a publication that we’ve been working on for the past year, and it’s doing pretty well. Uh, yeah. And, uh, it, it helps to empower women who, who are in the, in the entrepreneurship domain. So we tell their stories and we help inspire others. And it’s really the demographic is not really just women. It’s, you know, it gives value to men as well.

Stone Payton: Well, I think that is fantastic. I’ve made no secret of it. And I’ve shared on air. I actually prefer to work with women, I women. I find women smarter, more comfortable in their own skin, better with money that just on every on every front, right?

Speaker4: No.

Michael Peres: And there’s nothing wrong with acknowledging strengths and weaknesses as a statistic between, you know, genders or sexes, right? There’s nothing wrong with acknowledging those differences and saying men are better in specific capacities and women are better in specific capacities. Even more, the argument of why we should have more women in Stem based careers because they do contribute a uniqueness factor. They do have a different viewpoint to men. And when you’re dealing with engineering, it’s about being innovative and solving problems that other people haven’t solved yet. And in order to be innovative, you just generally need to think in a way that other people aren’t. So yes, getting women in these Stem based career will benefit us all.

Stone Payton: Now, I also understand that you have authored a book, and I get every sense in the world that you probably have one or more books in you coming down the road, but tell us about the one that I’m aware of. I think it’s the road less traveled if I got that right. Correct?

Speaker4: Yeah, correct. So the road.

Michael Peres: Less traveled is not necessarily. It’s a storybook of my childhood. And the goal of it is not to talk about specifically me, but it’s to provide insight to those who are dealing with similar struggles. Right. And I talk about my learning disabilities. I talk about my ADHD, and you don’t have to have learning disabilities and you don’t have to have ADHD. But if you’re feeling that there is a sense of adversity growing up and you do have certain hurdles you need to cross, that book serves an aims to help those, um, deal with their own elements of growth. So it’s a little bit of a biography of my childhood, but it’s done in the frame to help others who are dealing with adversity growing up.

Stone Payton: And am I right? Is there another book in you you think you’ll write again?

Michael Peres: Yeah, 100%. Uh, I’m still working on a few new ideas now, but, um, right now, I’m. I’m book usually comes after I kind of. I want to make a book on longevity. So first I want to kind of get a little more mastery in the domain, even though I’m, you know, I’m ten years to really where I start, really want to find a way to make money doing it. Um, but right now, I’m really I’m in the learning stage for this sort of stuff. And I think on a practical level, a lot of people can benefit from day to day stuff and they can prepare themselves. And it’s a growing industry very quickly, growing industry. In fact, I think it should be the biggest priority that our greatest asset is time. And we’ve never really asked how we make more of it. So, um, I hope in the next year or so, I’m going to have a book where I can provide actionable steps and at least use myself as a case study for how to reduce your biological aging. I’m going to start to do monitoring my data, my glucose, my my blood sugar levels. I’m going to start looking at my biological age and try to find at least some information, anecdotally, that I can help inspire others to take control of their own aging and longevity.

Stone Payton: Well, I am looking forward to that one. So you got you got one reader right here sitting in and ready. I did want to ask you. And again, maybe I’m overly fascinated with it, but I but I’ll just confess, it’s I find it intriguing that you’re able to successfully operate all of these companies. Uh, I I’ll just ask, how does the whole sales and marketing thing work for a guy like you, or do you find yourself out there shaking the trees? Or have you got so many tentacles out there that that it comes into you over the transom? What what insight do you have to offer? You know, the rest of us on how to sell and market effectively.

Speaker4: That’s a really.

Michael Peres: Really good question. So, um, I’ll answer broadly first and then I’ll talk about me specifically. So broadly, broadly speaking, um, you in order to even if you’re looking to do SEO or basic levels of marketing, it’s so important that you understand the basics so you can communicate with these teams effectively. The fail rate for jobs is really high when it comes to SEO. People tell you blindly you need to trust them 4 or 5 months, and then, you know, after 4 or 5 months, you’re left with nothing. And they’ve taken, you know, quite a bit of money, right? So when you understand the basics of SEO, how Google search engine works, how to kind of create keywords, how to how to brand yourself online, um, you don’t necessarily have to know it in depth, or you don’t necessarily have to do the labor, but you can navigate an effective conversation and you can decipher what’s BS and what’s a response or requires requires you to respect the technical process. So having those basic filters is the number one key I recommend for the general person also. And if you want to learn you can go on YouTube. You can understand the basics of whatever specific domain. And there’s a million different things to learn. And honestly, spending two three days watching videos on each subject. How Google my business works. How websites work, what websites best for you? Why? What are the benefits of using WordPress? Um, what are what are the different metrics for evaluating search engine optimization? Right? How do you get backlinks to to to to to show up on first level results? What is a knowledge panel like? These are basic things that if you’re familiar with they can pose a great advantage. Um, also identifying your uniqueness factors absolutely crucial for branding. So you know what?

Speaker4: If you were to.

Michael Peres: Criticize your own domain, you know your own industries. Where are the faults? Usually when you can recognize those faults, you probably take actions to better yourselves. And that can be an element for you to hone in on your uniqueness factor. But that’s maybe a little hard thing to do for some. But it’s so important because also when you start thinking about, hey, what is my uniqueness factor? And then you start seeing, then you start recognizing, you know, hey, oh, wow. There’s actually areas that I can improve on that I wasn’t necessarily conscious of before. So, um, it’s a gradual process, and constantly being willing to learn about the basics will allow you to make good hires, to get a great team in front of you and to have long, long lasting relationships. So that’s just a really quick piece of advice on a personal level.

Speaker4: Uh, it’s.

Michael Peres: A little niche. What I do so strangely, most of my work is strictly word of mouth. Um, strictly word of mouth. Because I work in a. So when it comes to, like, notable entities and stuff, it’s just doing good work creates good reputation, and that allows more people to come your way. So a lot of my marketing has been done. A lot of my my sales have been done with best marketing is word of mouth, as the old saying goes. So, yeah, I mean that, uh, that’s the basic answer to your question and. Oh, no. So just one more quick thing here. Leveraging social media effectively is important as well. And tools like LinkedIn is extremely important. Uh, and learning how to come off as authentic, learning how to first focus on giving value. So and probably the most important point that just came to my head, and I should have mentioned it earlier, is the best way to build relationships. And then as a result, marketing comes from it. From just doing good work is to learn how to give a value. First is to come off is to build trust.

Michael Peres: That’s the most important factor, uh, entirely. You don’t want to get just like a one time job. You want to have long term relationships with these clients, and you want to be the first person they think of anytime someone asks them for anything online. If you’re doing digital marketing, for example, uh, or, well, if you’re learning about digital marketing, but if you’re doing anything online like programing or graphic design or writing, or even if you’re doing like merchandise sales, right? So people are using your products, they’re likely to refer you if they’re confident and they’re happy with you, and if they have a personal and good relationship with you. And I told you, my friends are people I work with SBC because I, you know, since I’m first of all, I do a lot. So anytime anyone needs something, I’m usually online. I’m usually a guy they go to. But you want to be able to, to to to bridge that gap as well and have really good fruitful relationships. And to quote Gary Vaynerchuk, give, give, give then ask.

Stone Payton: Okay, man, what is the best way for our listeners to tap into your work and maybe have a substantive conversation with you or somebody on your team, whatever you feel like is appropriate, but let’s give them some coordinates, some some points of contact.

Speaker4: Yeah.

Michael Peres: Yeah, sure. Um, my name is Michael Perez. Michael Michael Perez. And you can you can just type in my name or Mikey. I’m also known as Mikey Perez. You can find me on LinkedIn. You can find me on Instagram. You can find me on Facebook. Um, you can check out my website, send me an email. I’m pretty easy to find. And in fact, in fact, if you go to my website, you can find my WhatsApp and you can send me a personal message.

Stone Payton: Well, Mikey, it has been an absolute delight having you on the broadcast today. I really appreciate your insight, your perspective. I am inspired with your enthusiasm and passion for the work and the focus on genuinely trying to serve people. Man, keep up the good work and know that we that we sure appreciate you.

Michael Peres: Thank you. Thank you. Stone, I appreciate your time.

Stone Payton: My pleasure. All right, until next time. This is Stone Payton for our guest today, Mikey Perez and everyone here at the Business RadioX family saying we’ll see you in the fast lane.

 

LGBTQ Business Ownership, Advocacy, and Overcoming Cultural Barriers

June 11, 2024 by angishields

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Women in Motion
LGBTQ Business Ownership, Advocacy, and Overcoming Cultural Barriers
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In this episode of Women in Motion, Lee Kantor discusses the importance of supporting LGBTQ women business owners and advocacy with guests Dana Arnett of Wicked Bionic and Lance Dorsey of Sony Pictures. They explore the significance of LGBTQ representation in business, the role of culturally relevant marketing, and the value of authentic engagement with diverse communities. They both share personal experiences and the benefits of allyship, mentorship, and networks in their careers.

Dana-ArnettDana Arnett is dedicated to navigating cultural differences and believes that human connection is the only way to overcome cultural barriers. After 30 years working in the entertainment industry, where she delivered more than 6,000 television shows to global audiences, Dana gained a deep awareness and personal understanding of the psychological effects due to industry discrimination.

Ultimately, she retired from the entertainment industry in 2013 to build an agency whose foundation promotes equity and inclusion internally and externally. Now, as the CEO and co-founder of Wicked Bionic, along with her business partner, brilliant strategist Carlos Sapene, lead a full-service multicultural marketing and advertising agency based in Los Angeles. Since 2015, they’ve connected millions of diverse consumers to life-changing products, services, and initiatives, working in the private and public sectors.

Wicked Bionic thrives on the magic of its multicultural, multigenerational team, enriching its services to clients and each other. As a SBE, WBE, LGBTBE,and DOBE-certified agency, they’re committed to partnering with other diverse businesses. Dana’s love for connection is sparked by these collaborations, particularly when working with like-minded, high-quality business owners who enjoy having fun along the way.

In addition to her professional role, Dana is actively involved in the community, serving as the outgoing chair of Los Angeles Forum for WBEC-West, on the National Forum for WBENC, and a board member for Los Angeles’ Fulfillment Fund – a 40-year non-profit dedicated to helping under-resourced high school students access college. Dana is currently attending an executive program for diverse businesses at Tuck School of Business at Dartmouth.

From delivering television shows to leading a business, Dana’s career path has been a surprise,even to her. She loves her life and feels blessed that her work has been recognized with notable awards, including for two consecutive years being awarded WBEC-West’s Class 2 Supplier of the Year and San Diego Gas & Electric’s LGBTQ+ Supplier of the Year in 2021.

Beyond work, Dana loves traveling, especially to Italy, but as a native Angeleno, LA is home, where she lives with her partnerof 17 years, Suzanne, and their awesome rescue dog, Lucca.

Connect with Dana on LinkedIn.

Lance-Dorsey-SonyLance Dorsey began his civilian career in supplier diversity as veteran business relationship manager with McKesson. In that role, he fulfilled the company’s federal contract objectives and increased veteran vendor engagement by more than 40%.

In his subsequent promotions with McKesson, he has continuously drawn upon his experience in the United States Air Force. This enables him to lead with a clear mind and to focus on the ultimate goal.

In his current position, Lance directs diversity of vendors, and create KPIs to track performance. He manages a department budget of more than $3M and drives the company’s diversity and inclusion initiatives across talent acquisition, employee engagement and development, and strategic sourcing.

*The views and opinions expressed by Lance Dorsey are his own.

Connect with Lance on LinkedIn.

Music Provided by M PATH MUSIC

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios. It’s time for Women in Motion. Brought to you by WBEC West. Join forces. Succeed together. Now here’s your host.

Lee Kantor: Lee Kantor here, another episode of Women in Motion and this is going to be a good one. But before we get started, it’s important to recognize our sponsor, WBEC West. Without them, we couldn’t be sharing these important stories. The topic for this show is supporting LGBTQ women, business owners and advocacy. We have two folks here on the show. We have Lance Dorsey from Sony and Dana Arnett from Wicked Bionic. Welcome.

Dana Arnett: Thank you.

Lee Kantor: So let’s start with Lance. Lance, tell us about your work at Sony.

Lance Dorsey: Thank you. Lee. Hello, everyone. My name is Lance Dorsey. I’m the director of global responsible sourcing at Sony Pictures. For those not familiar with responsible sourcing, essentially what it does is it has a dual lens of sourcing, looking at the diversity of the supply chain, but also looking at the sustainability of the supply chain. I’ve been with Sony. It’ll be three years in September, but no stranger to the work of procurement or supplier diversity. I’ve been in procurement, I think, about 21 years now and supplier diversity for 13. So it is definitely a passion of mine and something that I enjoy doing. Uh, and you mentioned the sponsor for today’s episode. I’m also proud to be the vice chair of the corporate advisory board for Weatherquest.

Lee Kantor: And Dana, can you tell us a little bit about your work at Wicked Bionic?

Dana Arnett: Absolutely, Lee. It’s an honor to be with you. Lance. My name is Dana Arnett, and I’m co-owner and co-founder of Wicked Bionic. And we are a multicultural marketing and advertising agency, and we are the diverse suppliers that Lance supports in his work all these years. We are a woman owned, um, LGBT owned small business in California, and we really primarily focus on helping businesses that are struggling with getting visibility and and activity with a target audience. So we develop that audience and we bring do paid media campaigns to help them succeed. And I too, have been serving for, I think it was three years as the chair of the Los Angeles Forum for Wiebach West. So big supporter and lover of Wiebach West.

Lee Kantor: So as we get into this, why don’t we kick it off with maybe a macro question why is LGBTQ representation advocacy important in the business world? Why is that something that we should be spending time even talking about today? So one of you want to jump in there.

Lance Dorsey: And start our please? Thank you. I think and speaking of someone who’s part of the LGBTQ community beyond sort of the political unrest that we see in the very targeted policies that are seeking to strip away the rights of this community. From a business perspective, it’s so important to support the LGBTQ community because of the inherent diversity within the community. People within the LGBT community are not linear. They’re not one thing, you know. So in addition to being someone who identifies as a gay man, you might have someone who also identifies as a Latin American or someone who identifies as Asian American. I might have people that identify as someone with a disability, or identify as someone who served the country and is now a veteran. I think that inherent diversity within the community and of itself makes businesses better. And why does it make businesses better? It brings fresh perspectives to the table. It helps keep companies out of trouble. I’m sure Dana can speak to some of her clients from a marketing perspective, who may have had campaigns that they wanted to send out, and she was able to put the lens of diversity onto the campaign and say, this is the direction that we need to go to make sure that your message is clear and understood and is authentic and not offensive to any particular community. And, Dana, I saw you shaking your head. Yes. So I was.

Dana Arnett: Going to say, you know, the heart of what we do is culturally relevant marketing. We say, right. And and I don’t think it is that we’ve come across as spending dollars on let’s just go to people out there because we call that fishing in the ocean. When our job is to fish in the lake where the fish are. And by by that, I mean, you know, within the LGBTQ community, which I wanted to give our listeners a great stat that I just looked up to make sure it was current. But the 2024 buying power of the LGBTQ community in the United States alone is nearly 1.4 trillion. So marketing, product services and having businesses, um, you know, and us being able to recommend this is a viable, important, necessary offense, uh, um, opportunity to reach people that that matter not just by me, but also, you know, to your point, Lance, you know, we develop messaging that resonates within the community. We don’t want our our clients to feel like they’re they’re outside talking to. And because, hey, we all know everybody can can smell somebody that’s not being authentic, right. That’s just marketing to for a dollar. So we want to make sure we’re coming from inside the community and talking that way.

Lee Kantor: So when you’re talking authentically a representing and advocating for this community, what are some of the marketing techniques you use to do that?

Dana Arnett: Well, I think the thing that is the most, um, necessary for us and why our campaigns are, are successful is because we spend a lot of time and energy on, on research data, finding out we don’t just guess just because I’m in the community and my business partner is in the community, we don’t just guess, right, we need to find out where who we’re trying to reach, what, um, what their involvement is. Because every city, county, state, everybody is different. We’re all people. So they’re different, right? And their needs and wants and and uh, and influence is different. So for us finding um, and understanding the, the particular community that we’re targeting and what they need and how they receive messaging. Well, right. Um, sometimes we’ll use influencers within the community that are already speaking the language of the community and that are respected or interesting. Um, and then and then finding we also, you know, I get very technical here, Lance, but getting, uh, into the subsets of what, um, what age and the demographic and exactly who who they are. And are we speaking to aging communities? Are we speaking to younger? You know, every message is different. So it’s really us understanding that. That’s right. It works for us. Because then when we launch the campaign, we’re not worried at all, right? We’re comfortable that we’re reaching the right audience.

Lee Kantor: And then when you’re working, I mean.

Lance Dorsey: Oh, sorry. Go ahead. I just wanted to say, Danny, you touched on something very interesting. So you talk about the subcultures within the LGBT community or the Intersectionalities. Had you heard of Silver Pride before?

Dana Arnett: I have not.

Lance Dorsey: Yeah. So this is something that I just learned about this. This, uh, weekend. I was talking to someone else in the industry, um, who, uh, puts on events, and he was talking about doing an event for Silver Pride. And silver pride is the aging community within the LGBT community that their idea of going to a pride festival, their idea of fun is very different from, you know, no doubt.

Speaker5: No doubt. Yeah.

Lance Dorsey: So so, you know, they’re putting on this event that is very targeted and it’s called Silver Pride and apparently it’s catching on. Um, you know, uh, and I think it’s something that by the grace of God, if we continue to age well, we they’re listen, we might be like, hey, you know, Dane, are you going to Silver Pride this year? We’ll be going together.

Speaker5: And our our hair.

Dana Arnett: Will be silver.

Lance Dorsey: Yes, absolutely.

Speaker5: I love it. I’ll look that up.

Dana Arnett: But oh, I love it because we do a lot of advertising for local clients in the LA pride. And you know, and we hope pride and all that stuff. So that’s great I will look that up. Thank you for that.

Lance Dorsey: It’s amazing.

Lee Kantor: Now how do you work with your clients. Because are they coming to you with a certain outcome they desire, or are they just asking for general advice because they want to serve that community? Like, can you talk maybe, uh, Lance, from an enterprise level and then Dana, from the marketing kind of lens, how you all would work together, because it seems like sometimes you don’t know what you don’t know. So. How does that work?

Lance Dorsey: Yeah, and that’s a big thing, right? Uh, people made, uh, what? Coffee for years before the paper filter was invented by a German woman. Housewife. Look it up. True. True story. Um, that made the process easier. And so for us, um, it’s, um, about partnering with, you know, uh, companies like Dana, you say, you know, we’re going to release a film, um, that tells the authentic story of, you know, uh, LGBT, uh, people within the community. We want to make sure that we partner with the marketing firm that can help us reach the target audience. And because we put so much time and attention to telling the story authentically, we want to make sure that it’s marketed authentically as well. And as Dana mentioned, um, you know, if this is, um, a story, uh, centered around women of color, you know, do we look at, uh, black beauty brands? Do we look at, um, different television shows or radio that market specifically to that community? But but doing so, again, in an authentic way. Um, and I, you know, Dana can speak to, I’m sure some of the, the work that corporates have brought her to reach targeted audiences.

Dana Arnett: Yeah. I think more than, uh, more than anything people will say, you know, sometimes brands are aware that who they need to reach where their gap is. Right. And so they’ll say, we really need to reach Hispanics. And, you know, they have a you know, I think it’s a nearly $2 trillion buying power as well. Right. So really understanding that, um, general marketing, as I said, does it doesn’t necessarily, uh, isn’t the best use of your dollars, but they come to us and they’ll say we get a lot of wanting to reach communities. Right. So and communities more on the, the local level or maybe the state of California. And they want to reach different, but they know, as is most of the United States, that there’s certainly in California incredible diversity in markets and who the people are and who we want to reach. So we would never just do one campaign. So the same with, um, an LGBTQ is included in that. So taking taking a look at each of the um, sometimes they ask for a recommendation or they have an idea of who they want to reach. And when we do the research for what they’re selling or what initiative they might have out there, it’s not the market that is the best suited to receive the information. Again, getting back to research, you know, really understanding who we want to reach. And then what we do is we we break down our segments and we break down our budgets and we, um, dive into the community and we start, um, appealing at the from the inside out. And like Lance said, you know, working with the company like Sony, you know, you’d be carrying, uh, carrying whatever, um, initiative that they have out to the public really targeting exactly who they want to reach with exactly the message they want to reach.

Lee Kantor: But like you just mentioned, um. With the the group of older. Um, what was it? What were they called? Silver.

Speaker5: Silver pride.

Lee Kantor: Silver pride, silver pride. So that was something that was happening, but it wasn’t really on either of your radars until recently. How do some of those communities kind of bubble up? Is it just kind of organic, just kind of living out there? And then you see, oh, there’s this thing here. We should start paying attention to it. Like it seems like, you know, from the grassroots, a lot of things happen first and then, you know, eventually the corporates see it.

Lance Dorsey: Yeah, I think it’s, it’s, it’s indicative of, uh, so I can say for me it was very organic. I mean, happened in a telephone con or. Excuse me, in a conversation with a colleague at another company. Um, but it’s it’s sort of indicative of the the business. Um. Enterprise of itself. It’s recognizing a need and then solutioning that need, right. Dana. Recognizing the need for authentic marketing, uh, and diversity. And, you know, again, instead of, uh, I love that analogy, Dana, of instead of fishing in the ocean, fishing in the lake, because it is very targeted. And that’s where you have that concentration. And so, I mean, I don’t know the history of, of, uh, Silver Pride is definitely something I’m going to look up, but I can, you know, assume from this that there was, uh, a contingent of individuals that attended an event and felt that, you know, their particular needs or specific needs weren’t being met and decided to conduct an offshoot of of that event that was more, um, welcoming or felt more authentic to their experience. Um, I think that’s also why, you see, um, there’s black pride.

Lance Dorsey: You know, I grew up in the, uh, DC, Maryland, Virginia area DMV, uh, and there was always, uh, you know, the, uh, pride, the big. The separate black pride. And it was because, um, there were certain venues that would not make themselves available, uh, to, uh, black members of the LGBT community to, uh, have pride events. And so it was a need to a keto solution. This let me find a business that is more open, accepting, um, that’s more inclusive and then host events there. And so, um, again, I don’t think it’s and the one thing I do want to underscore is I think these specific like silver pride and black pride and the various different prides that happen, I don’t think the intent is to be exclusionary. I think it’s recognizing that there’s a subset of that culture that doesn’t feel seen, or that their needs are being met, and then finding something specifically for them, a safe space. Um, I don’t think if if Dana and I went to Silver Pride that we would be turned away is what I’m saying.

Speaker5: Because it’s a welcoming.

Dana Arnett: Community. Yes, yes, but.

Lance Dorsey: Very welcoming community. But recognizing that that event is a silver pride event. And the biggest thing is making sure it’s a safe space for those individuals within our community to make sure that their needs are met.

Dana Arnett: And you said it too, you know. You know, it sounds horrible to say this is a business that we don’t know everything, but, you know, here is identically. Right? I mean, hearing it organically because we could search all the type of types of pride events or events out there for the LGBTQ community. And we can go through Google and we can go through all of our research channels. But the fact of the matter is, is, you know, then we’d have to vet are they real? Are they, are they are they positive? Right. Are they conscious? Is it something we would replace. We would want to put our clients right. So everything has that. And I think when you hear at that beautiful organic level that you did and then you shared it with me, that’s the way the magic happens, because then we can see. And I think to your point, it’s not, um, it’s that, you know, we all want to feel welcomed and connected, and I don’t have, um, there’s certain, you know, people that are not in my circle. Nothing wrong with them, but they have their own circle. So I think that that piece of I love that they, um, that they broke off the older, um, generations broke off in some way because that, again, feels inclusive. And you said it perfectly in the beginning, Lance. The older generation is not sitting on the floats. They’re not sitting on the floor. I don’t know, but really, maybe. But you know, they’re not sitting on the floats, right?

Lance Dorsey: Yeah. I can tell you, someone who has sat in a flow or sat on the floor or stood on a float in a doll stand sucking exhaust for two hours, um, it was a true test of my pride. I was happy to be there. It was. It was great energy. But I was like, oh my goodness. Like no one prepared me for this. I need a.

Speaker5: Gas. Oh, it must have.

Dana Arnett: Oh, well, I would love to see that photo. That’s all I’ll say. You have some. Great. You have some great outfits there, Lance.

Lee Kantor: Um, I what I was trying to get at bringing up the silver pride is the fact that if you’re an enterprise corporation that isn’t kind of leaning into this level of diversity and helping, um, you know, helping people be seen and helping their voices be heard. How do you do that without hiring a firm like like yours, Dana? Like like you have to have somebody that’s in there in order to help identify this stuff because like you mentioned, it’s probably not going to bubble up in there, just normal day to day life, because that’s not where they are.

Dana Arnett: Right. And Lance, I think in your in your organization I’m understanding you correctly. I mean that is your like you’re Sony you know and you’re you you know who’s important out there right. You know who’s important out there. And like you said an LGBTQ documentary would be important to you know, we wouldn’t have to make that up.

Lance Dorsey: Yeah. I think the other thing is, you know, Dana, I know that you’re well connected. Uh, you’re part of a lot of organizations well known and respected within the Southern California business community and elsewhere. Um, I think it’s just that. Right? Having these conversations, um, sharing knowledge, sharing best practices. Um, I don’t know that it would, uh, for me, I mean, my learning about silver pride wasn’t facilitated by my needing to market, uh, to elder generations, you know, some some sort of content or film. Uh, it was just having an authentic conversation about pride, you know, that that’s coming up, um, how we authentically engage, uh, not only, um, our, our individuals within our company, our colleagues and peers, but how do we also interact with the community and let them know that this is is not just a June thing for Sony Pictures? Um, and so, uh, you know, just just those types of conversations outside of there being a specific business need. Um, now, with this knowledge, I think there is an opportunity to apply a business lens to this. But again, how do you do that in an authentic way that shows that you care and support, um, this, this company and that you’re not or excuse me, uh, this, this group and that you’re not attempting to exploit them? I think that’s where you would definitely need someone like Dana to come in, um, and sort of have an ideation session about what that would look like, um, and then make sure that it’s also sustainable. Um, because that’s the other challenge, right? That if you do something really big in June and then, you know, in August, people are like, where did they go? Uh.

Speaker5: That that is not good.

Dana Arnett: Yes. Agreed. Agreed.

Speaker5: Lance, you know, the.

Dana Arnett: Thing about Sony, and if our listeners don’t know this thing about Sony’s, you have so many community initiatives that are just initiatives to help and integrate and support and get involved there. So there outside of marketing and, you know, and, you know, marketing a product. And it’s when I remember reading it a few years ago, what Sony was like, ah, that voice in the community. I mean, that’s powerful because as a recipient of that, that this incredible organization is, is, is cares about me. I mean that that in and of itself, I mean, you know, not from a marketing perspective, but that’s what what you and Sony do. It’s incredible.

Lance Dorsey: Yeah. And it’s it’s amazing. Um, there are so many wonderful organizations that the company supports. I’m frequently surprised and empowered and amazed by their engagement with the community. Uh, two weeks ago on the lot, they hosted the Easterseals Film Challenge. And this is an organization that advocates for disabled writers, actors and directors. Um, and just sitting in the auditorium on the Sony lot while they played their short films, just how inspirational it was. I mean, it was just. Amazing. I don’t know that anyone could sit in that room and then in the auditorium and then walk out and not feel great. Uh, about, um, life, community, um, seeing people with challenges and with, you know, grit, battle those adversities and follow their dreams to produce amazing content. I mean, it’s just I could speak forever about it, but I appreciate you saying that, Dana, because it is something that I think, um, not only Sony Pictures, but, uh, we employees take a lot of pride in.

Dana Arnett: Yes, I will say that. I was, uh, I just will tell you that I was at a, um, uh, I was invited to a supplier. Diversity. Was it a fair? Was it considered an affair?

Lance Dorsey: An expo?

Speaker5: Yeah. Yes, on.

Dana Arnett: The Sony lot. Um, on the grass. And, uh, I think there were maybe 30 of us, diverse suppliers and wicked Bionic set up their booth. And the joy of not even the other wonderful corporates that you brought in, but the joy of the employees coming up to the booth and talking and the pride of like, you could just feel it missed me. I worked on a lot for a little bit and it missed. I missed that feeling of community, that like a studio lot. But you also, you and your team brought together, brought us all together and elevated us. All right. Elevated us. Yeah. So many.

Lance Dorsey: I think what makes it special is the ability to be your authentic self. And that’s something that Sony, in my estimation, does a wonderful job of. I don’t have to compartmentalize. I don’t need to go too far into my history. But I’m a 13 year Air Force veteran. I served during Don’t Ask, Don’t Tell. I know all about having to compartmentalize the time that I wasted, having to think about how to communicate something and not give myself away, um, was just exhausting. And I think part of my joy of going to work now is not having to expend that energy and compartmentalize it and hiding. I can just be myself, and it makes me a better employee and a better person. Um, and I think that’s the joy that I see emulated in other people who also get to be their authentic selves when they come into the Sony lot.

Dana Arnett: You said, you know, I have said this many times, and I say it again because we’re working with the Oregon Department of Veterans on Veterans suicide there. And I also hear your service, Lance, really, it’s I’ve learned so much and chokes me up. Thank you for that. And I.

Speaker5: Appreciate that.

Dana Arnett: In your story. You know, that being your authentic self. I worked in television. I was a VP for the last ten years before I left this business, left to open my own business, and I couldn’t be right. I was married to a man and found somebody. And then it became this. And, you know, she’d send me flowers and I’d freak out because, like, oh, my God, they’re going to know because God knows they couldn’t be from my mother. But I was so, so protective.

Speaker5: Of.

Dana Arnett: Myself because these men in charge were that they were family men and they were not. This was the this was the it was the kind of person they made fun of behind the closed doors about, you.

Speaker5: Know, absolutely.

Dana Arnett: Not willing to be that. And, and when uh, when I left and, uh, quit that career, I said, I want to be in a place where I can be myself, all of myself, not just get all of myself. And opening my own business. Boy, in last ten years it has been I don’t even have to think about that stuff anymore. And in the people that I out in the world and partners and people like you, I don’t have to think about it. Isn’t that a freedom? Isn’t that a freedom?

Lance Dorsey: What’s interesting to me, especially in the business community, is how much. Pressure and weight was put on that. Aspect of my life. And then how freeing it is to realize that it doesn’t matter. Like it doesn’t matter. I’m still able to do my job, even do it better than I did before. Um, my engagements haven’t waned. I mean, it just didn’t matter. And it’s just a huge weight that’s lifted off. And I guess for anyone that’s listening, if you’re going through this, Dana and I can definitely relate to that. But to tell you that within the business community, once you find the right spot, the right job for yourself, it really doesn’t matter. Um, I think this is the first time that I’ve ever had a photo, uh, on my desk at work, uh, of someone that I was seeing and just just things like that that I guess other people don’t think about. That was a huge deal for me. I’m like, okay, well, what picture do I choose? What frame should I make it? Like a small right? Should I make it a small one that way? Like it’s just over here on the side or.

Speaker5: Um.

Lance Dorsey: Yeah, but then it didn’t matter.

Speaker5: It didn’t matter.

Dana Arnett: And I think to your point, and I think with diversity, you know, eventually. Right. Because I say, you know, it’s it’s a good thing and a bad thing that we have to segment people in order to market to them. Right. But it’s necessary now. But maybe if it’s a good thing, one day we won’t be segmenting people and we can just market to them, right?

Lance Dorsey: Yeah.

Lee Kantor: Now can we talk a little bit about, um, maybe start with you, Lance, from your lens, what could diverse firms do better to help you help them?

Lance Dorsey: Yeah. The the first one is definitely the self-identification. Um, we need to know that you’re out there. Uh, if you are certified through, you know, one of these affinity organizations like WebRTC or the Nglcc. Um, to, to either put that on your website or put that on your marketing materials just to let us know that that it’s that you’re out there. I know there’s a lot of apprehension for that because not all companies are as accepting. Uh, and there are some that might view that negatively. So it is a personal choice that you have to make. But the the biggest thing for us is to be able to identify that you are a diverse business, because that’s something that we’re looking for. I’ve shared this story before. Uh, and I’ll try to do the Cliff notes version, but, um, there was an company that I. Was employed by. Previously, we were part of an organization that advocated for diversity. We were asked to put together a video to talk about the great work we’re doing with Self-id and how we’re helping, you know, expand diversity. Um, we use our in-house comms, put the video together. The night of the event, the group that went before us, theirs was captioned, and they use large font for the people who were visually impaired and had captions for people that were hearing impaired.

Lance Dorsey: We had neither of those things. And so we were backstage scrambling to find someone to come out and sign during our video. Um, had we partnered with someone like Wicked Bionic or had we partnered with someone, um, who belonged to the disability community or was knowledgeable about that? They would have pointed that out to us. And I think it goes back to that not knowing what you don’t know. Right? Um. I know that kind of is a little off topic from your question about how can those businesses help us, but I guess that’s another way, right? Is is coming to us and saying, hey, listen, I saw this great thing that you did. There’s a way that you could make it better and make it more inclusive by doing this or including this, or have you considered this? I think all businesses or corporations are looking at ways that they can improve or make things better, uh, more accessible, uh, more engaging and inclusive, and having businesses come to us and help us solve those issues, I think is a huge way, um, that they can make themselves known and help us help them by helping us.

Dana Arnett: You said something funny because, um, you told me this story a long time ago. I think we were at one of the webcast events, Lance. And you said, uh, that a diverse supplier. So I think it was a woman owned business. And you said she she emailed us or called us and she saw a gap, maybe on your website or some saw a problem. And, you know, it sounded like it was something minor, but but she you’re like, oh, geez. You know, because I think that’s the open mind and it’s help us be better, all of us. Right? Help us be better at what we do. And you didn’t make that mistake on purpose. On purpose. But that accessibility, right. It is now a fumble. If you don’t, if you don’t do it right because it’s now known out there. So making everything ads and you know, and websites and everything else accessible. But I remember what you said about that woman and how you’ve continued right to give her business.

Lance Dorsey: We have. Yeah. She was amazing. Uh, what she called us out for was the font size on one of our websites. And, I mean, we looked at it and I was like, she’s right. This is an eye chart. This is all, um. And she helped us make that site more accessible. And then she looked at some of our other things that pointed, you know, out, uh, links that weren’t, you know, clicking into sites that were accessible and how we could make those things better. And it’s it’s amazing. I mean, it was again, uh, engagement that we didn’t think was necessary until someone pointed out to us and said, hey, you know what, you do need to fix this. And then we were like, fabulous, help us. Uh, and we were able to do that.

Dana Arnett: And the organic experience for a supplier. How wonderful is that?

Lance Dorsey: I love it, I love it again. Oh go ahead.

Lee Kantor: Sorry. I would like to get Dana’s perspective. Like what would you like to see from your lens on how enterprise, uh, can help you, you know, be found.

Dana Arnett: Um, well, I want to. I’d like to do it as a recommendation to any of our listeners. And I think what that’s about is, you know what Lance said? Visibility, right. And visibility in your certifications. I will say that as with all the certifications we have, that does not mean we are good at what we do. We have to be good at what we do. We have to bring high value first and then then companies like Lance’s looking for diverse suppliers. We’re still not going to get the job just because we’re a woman owned, LGBT owned business. We’re going to get access to more opportunities, is the way that I look at it. But we will not win because ultimately they need the best supplier for the job that they have. And, uh. For us. What I have seen is when I go to, um, organizations like we back West, like we bank the National Conference, like NLTK. And if you don’t know what any of these are, I’m sure that there will be resources on the web WBEC West website to learn more. But going to those conferences and meeting and my job here, I do business development is to be visible, to develop relationships with people. Lance and I have become good friends at these events. We share cards together and stuff. You know, it’s just become visible, become known because when your proposal crosses the desk or, you know, an email comes in, somebody’s going to look twice if they have a relationship with you. So I think there’s just a there’s just an organic way to develop relationships. And then, you know, there is the the simple, simple yet hard task of seeing what, what’s available going on individual websites, I mean, city, county, state. We’re doing that. You know, every other day the team’s looking for other opportunities in government, but with the private organizations as well, those relationships allow you the possibility to get invited to propose. So would you agree, Lance? It really is developing the relationships.

Lance Dorsey: Absolutely. I’m like, I’m over here shaking my head. Yes. Uh, to two things that you said. One in the in the 13 years that I’ve been in supplier diversity, no one has ever made a decision to award a contract to a diverse business solely because they are diverse. They had to have a quality product or service that meets the need or solution first, and then the fact that they’re diverse. Um, was again, an additional selling point to, uh, fresh perspective or unique perspective that could be a value add to the great service or product that we were already buying. Um, and then the second thing that you mentioned, I mean, Dana and I do share cars. We go to these events. We have shown up on the same plane before, and it’s like a mini reunion. I’m sure people are like, what’s going on with these two? Um, but it’s because Dana and I just to give you props for a moment. Um, Dana, you have this innate ability to just engage with people in a very genuine and authentic way. You’re just so real. And I love that about you. Um, our initial conversation, I was like, this is someone that I really like.

Lance Dorsey: I want to learn more about her and her business because you didn’t sell to me. You engage me as an individual. I can’t tell you the number of times I meet people. And they see my name, and they see, you know, who I work for, and they just go into their sales pitch. But at the end of the day, like, I’m still a person. Um, and so you make that human connection. We establish that friendship. You know, if I’m at the airport and I see you coming, I’m like, listen, you want to split a car with me? We’ll head out, but I will not. I will say there are other suppliers that I’d be like, well, I’ll see you there. And so I’m getting into my car because I don’t know them the way that I know you. And so I think that’s that’s so important. Um, what you just underscored there is again, that making that connection, um, with corporates, um, and now you’ve become someone that I know and I’m invested in you personally. And so I want to see you succeed. And so when those opportunities arise, I’m like, okay, would this be something that Dana would be a fit for?

Dana Arnett: You said such a good thing. And I’ll tell you, I’ve always been so compassionate. Um, that’s why I love, love you all that are fighting the good fight for us diverse businesses. But I’ve asked many of our mutual friends that are on the corporate side. You know what? What does it what does it? Because I see what happens. You go to a conference and especially for you, like you said, Lance, you’re Sony, you didn’t have to have a booth. You got 40 people thick and everybody pinches you and they.

Speaker5: They don’t think.

Dana Arnett: About the person behind them. And how are you to distinguish one of us from the other? How are you to go home and take, you know, and you’re not just going to one conference, you’re doing multiple days and then others. So it really is, you know, people come to conferences and expect engagement. Then, hey, Lance is going to actually give me a contract. That’s all I’m going to be working with. So I don’t understand that, because it’s so odd to me to think make that leap. But people are just want business, right? They just want they just want business. And so I did learn, um, like the journey. I think we did this at WebEx West last year. I did learn the journey that you and your counterparts at other companies have to go through to even stand up for me, if I am a viable person in your in your supply chain, it’s a lot. It’s a long, long journey. And that’s why I always, um, respect, um, first priority for me is just to, just to be friends. And, you know, not everybody clicks with everybody. But it’s fun and I bring joy. I get joy when I see you. So, you know, it’s just there’s a little tribe of us that it’s. It’s just a blast. So that’s what I look forward to.

Lance Dorsey: Likewise. And again, it’s yeah, I love that. It’s not about establishing these friendships where you have to be friends with everyone, but it’s establishing a connection. Um, on a human level, we’re all connected in some way, and it’s establishing what is that connection? Um, and I meet lots of marketing firms when I go to these events, but I’ve only met one Dana Arnett. Um, and so that that connection is there.

Speaker5: Thank you. Lance.

Lee Kantor: Now, how can allies or people that aren’t part of the community be better advocates and partners? Mm.

Lance Dorsey: That is the question. Did you or isn’t it? Go ahead Dana.

Dana Arnett: Oh thank you Lance. Oh, boy. The allies of partners. You know, I will say something that may or may not be the bigger picture that Lance might bring, but, uh, one of our goals as as a small business, uh, diverse business is to partner on projects, bring in other suppliers for us, right? Other diverse suppliers, LGBTQ suppliers, minority suppliers that can support our business. Right. That can ultimately bring more value to the client. So for us, we have an 8% goal that we will spend, you know, 8% of our revenue with other diverse businesses. So we team up to be, um, more equipped to serve as of at an even higher level. Um, and I think that’s for us when I say diverse allies or partners for us. That’s really the crux of our business, right? How we grow.

Lance Dorsey: Yeah. From a broader lens, um, allyship in and of itself is care concern, uh, about issues affecting marginalized groups that you’re not a part of. Um. And so I think that in and of itself is kind of looking at it from the lens of, okay, this doesn’t impact me, but why should I care? Um, and I think that speaks to if you are someone who doesn’t identify as someone within the LGBT community, why should I be advocating for these LGBT business owners? Well, that’s allyship, right? It’s it’s looking around. I mean, and it doesn’t take much. You can, you know, just go out to the internet or pick up a newspaper or turn on the news and you’ll see the impacts that are having, uh, that the LGBT community is experiencing right now. And it’s okay. How can I, through my place of allyship or privilege of not being impacted by these things, help support and uplift this group? Um, and that’s either personally or from a business perspective. Um, and from a business perspective, I mean, we see what the rewards are of that. You know, Dana mentioned the buying power of the LGBT community. Um, the fresh perspectives, um, that are brought to the table, the intersectionality that’s inherent within the diversity of the LGBT community that can make your business your product better by identifying things that might not be encompassing or inclusive enough to that community. Um, that can help you tap into those resources.

Dana Arnett: You said the beautiful heart of it all, which I think is at the long beyond our businesses or what we do. And I know that when I see allies in, um, a protest or in, you know, writing letters and support or speaking on our behalf and support that it almost it chokes me up. It’s like having something. Right. And I will say, you know, um, uh, you know, I was a straight person, I guess we could say, but, you know, married and all that stuff for, for most of my life. So when I was 45, I met my partner, um, I joined a minority. I had no idea what was like. I was white, privileged in a nice neighborhood in Los Angeles, like private schools. And I never even considered anything other than that. And I did not know that this would be different. And so had I known and been exposed to other groups, I, I would think I would have done I would have advocated. Right? I would have been like, oh, that’s not right, you know? So I think that that’s what chokes me up. Thank you for doing that on our behalf, you know.

Lance Dorsey: Absolutely. Yeah. And those experiences that. Give them insight, right? Uh, into something or an experience that they didn’t know that turns them into allies and advocates. Um, yeah. Uh, even as ugly and detrimental, some of those experiences are, um, like the murder of George Floyd. Um, like, uh. Oh, gosh, his name just went right out of my head. But the young man that was killed in Texas, um, and his parents started the foundation. It’ll come to me later. And I do apologize because they’re beautiful people. They were at Engelke a few years ago. Uh, his father spoke. Yeah. Um, is it Shepard? Last name? Shepard.

Lee Kantor: Yeah, I think so. Matthew Shepard.

Lance Dorsey: Matthew shepard, thank you so much. Yeah. Uh, his father spoke, and, I mean, just you talk about someone who’s forced into allyship, uh, under the most awful circumstances of losing a child. Um, but his words, I mean, he was so encouraging and uplifting and, um, he just in that moment in that auditorium became the father in the room saying the thing that maybe some of those individuals within the room never heard from their own father. Um, and to your point, Dana, it chokes you up because it it it. Changes your. Oh, gosh. Uh, the way you see yourself, your self-esteem, your your ability, it’s it’s.

Speaker5: It’s hard to describe. I’m not alone.

Lance Dorsey: I’m not alone. Yeah, yeah, it was it was just amazing. Um, and shout out to the Matthew Shepard Foundation. Absolutely.

Speaker5: Absolutely.

Lee Kantor: Now, are there any specific resources, networks or mentorship programs that have impacted you in your career that you could share?

Speaker5: I can see.

Dana Arnett: Oh, boy. How a lot. Um, I’m in a business development group for the last six years. Pinnacle Global Network and the, uh, the, uh, the woman that’s in charge of the whole organization is Alison Maslin. She’s very, very much involved with women owned businesses as one. And, um, gosh. And then, like we were talking about before the national, uh, National Association for Women Businesses, and I can’t give the whole WB and C, I don’t think anybody really cares about that. But WB, E and C, it’s a certifying organization along with Quebec West. So and then uh nglcc. There’s been so many um that like Lance of the beautiful thing that that can give you an opportunity to feel part of a tribe in support of your business. Right. Because we’re all looking for business opportunities and develop these great relationships and, and move and grow together. And that’s what I found in organizations is how am I best? Uh, I, you know, the Maya Angelou said something that I just was so moved. Um, I come in as one, but I stand as 10,000. And that’s how I feel about all these organizations of being a part of. It’s not, you know, you’re not by yourself.

Lance Dorsey: I think this is perfect because all I have to do is say ditto. Uh, and you have wonderful organizations like WebEx West. Jamie Lomax does an amazing job of emailing me and my direct supervisor, thanking me for the support whenever I go to an event, speak on their behalf or, uh, whenever, uh, you know, we’re engaged in the, uh, the conference. Um, she does that great job of follow up, but she’s also someone that I can rely on to, uh, if I need a referral. Um, if I need statistics, numbers, something, I can go and make a business case for. Why? We need to take a particular course of action. She’s someone that I can rely on to provide me that data. So from a business perspective, absolutely. The affinity groups, uh, are amazing.

Dana Arnett: And as the other side, this is a player side of what you said about Jamie Lomax, one of my favorite people. And she’s been so supportive of me in my business a couple of years ago, she said. Doo doo doo doo doo doo Go-Go’s. Like, yeah, we do. We do a lot more, but we do logos. And she connected me with Onchit at Disney and we won a yeah, the Dei team at Disney. So that was Jamie asking the right questions. And again, knowing somebody and developing a relationship. And Jamie is, uh, one and Doctor Pamela, one of the biggest promoters, you know, to help us all succeed.

Lee Kantor: Now, before we wrap, Dana, can you share maybe your ideal client and what they look like and who they are, and then the website, the best way to get Ahold of you?

Dana Arnett: I can. So my company is wicked bionic and we are wicked bionic.com. That’s bionic singular. And we our ideal client that I think is really basically the majority of the work that we do are businesses that struggle with visibility and engaging their target audiences, effectively finding and engaging them. And we help them create targeted marketing strategies that, um, that will, uh, connect, like we were saying, all saying earlier, connect with messaging that will will drive awareness or drive, uh, purchasing or drive, um, uh, engagement in some way. That’s what we’re that’s the kind of business that we work on where we really excel is, uh, marketing campaigns.

Lee Kantor: And, Lance, what’s the best way to connect with you or somebody on your team?

Lance Dorsey: Yeah. Uh, if you’re interested in partnering with Sony Pictures and your diverse owned business, and I think this is specifically targeted to the LGBTQ business community, but any diverse business, um, you can go to our website. It’s, uh, supplier dot Sony Pictures. Com is a great landing page. Uh, it has information about our responsible sourcing program, the types of things that we buy. There’s a link where you can, um, register in our repository, which I will tell you is decentralized. So it’s not just myself or my teammates log logging into that, uh, repository of suppliers. We make it accessible to our sourcing team, to our stakeholders, so that it’s a self-serve portal for them to go in and find and engage with those diverse suppliers. Um, you can also email myself or the team at responsible uh, underscore sourcing at spot Sony.com, which is also on the website.

Speaker5: Well, thank you. And I was going to.

Dana Arnett: Say I’m sorry is to contact us. We have a contact page at the end. We’ll fill out anything that gets to our team and we can respond.

Speaker5: Well thank you.

Lance Dorsey: Love your website, by the way.

Speaker5: Dana Lance.

Lee Kantor: Thank you both for sharing your story today. You’re both doing such important work and we appreciate you.

Lance Dorsey: Our pleasure or my pleasure? I don’t want to speak for you.

Dana Arnett: Speak for me, my friend. My pleasure. Well, nice to meet with you, Lance. And thank you, Lee, for hosting us.

Lee Kantor: All right. This is Lee Kantor for Women in Motion. We’ll see you all next time.

 

Tagged With: Sony, WBEC-West, Wicked Bionic

BRX Pro Tip: Body Language Cues in Sales

June 11, 2024 by angishields

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BRX Pro Tips
BRX Pro Tip: Body Language Cues in Sales
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BRX Pro Tip: Body Language Cues in Sales

Stone Payton : Welcome back to Business RadioX Pro Tips. Lee Kantor, Stone Payton here with you. Lee, when you find yourself in a selling situation, do you actively look for body language cues?

Lee Kantor: Absolutely. I think this is why selling face-to-face is so much more effective in business because you can look at someone’s body language and then kind of gauge how interested they are.

Lee Kantor: Here are some body language cues that kind of tell you that the person is interested in what you’re selling. If they’re leaning into you as you’re talking, that’s a good sign. If they’re smiling and nodding their head in agreement with you as you speak, that’s a good sign.

Lee Kantor: You know, look at their arms and legs. Are they crossed or uncrossed? If they’re uncrossed, they’re interested. If they’re crossed, they’re not interested.

Lee Kantor: Are they mirroring your hand movements as you talk? Are you mirroring their hand movements as they talk? Are they asking you clarifying questions to better understand your offering? I think those are some cues that tell you where you’re at in the selling process. Observing a person’s body language and adjusting what you’re saying based on what you’re seeing helps you sell more.

Lee Kantor: And that’s why I’m a big believer in face-to-face as being more effective than kind of just by email or text. I think that the more you can kind of move your relationship to a face-to-face, whether that’s video or it’s person, it’s going to help you sell more.

Adrian Boysel with BrandButler.ai

June 10, 2024 by angishields

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Adrian-BoyselAs CEO of Instagraphics, Adrian Boysel has honed his skills over 15 years, cultivating a database of 5000+ clients and earning a reputation as a premier social impact marketer in America.

From his roots in Sacramento, California, Adrian has navigated a journey from homelessness and dropout to successful entrepreneur, husband to Whitney, and father to Sunny. In 2015, he co-founded Adrian Agency Inc., leveraging his expertise in digital marketing and branding.

Alongside his wife, Adrian built a 7-figure agency, hosted a faith-based radio show, and co-founded TAG TALKS to inspire others. Achieving six figures in personal income in 2019, he’s since spearheaded a movement empowering creatives, earning accolades like a humanitarian award at Disney World.

Sharing stages with industry luminaries and hosting the Creative Business Summit, Adrian’s passion lies in fostering success in health, business, and relationships for creatives while giving back to youth programs nationwide.

Connect with Adrian on LinkedIn and learn more about BrandButler at https://brandbutler.ai/

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity Radio.

Stone Payton: Welcome to the High Velocity Radio show, where we celebrate top performers producing better results in less time. Stone Payton here with you this afternoon. You guys are in for a real treat. Please join me in welcoming to the broadcast with BrandButler.ai, Mr. Adrian Boysel. How are you man?

Adrian Boysel: Oh yeah. I’m so good, brother. Thanks for having me.

Stone Payton: Well, it is a delight to have you on the broadcast. I got a ton of questions, man. I, I know we’re not going to get to them all, but, uh, I wonder if we could start if you could paint a picture for me and our listeners. Mission. Purpose. What are you and your team really out there trying to do for folks, man.

Adrian Boysel: Everything is leading back to helping at risk youth and in turn, restoring broken families, that we can help give them a better foundation, show them that business and entrepreneurship is a pathway, the greatest pathway to self-improvement, and they can build a business that sets them free from a 9 to 5 from a typical job, and they’re able to do what they’re passionate about and love, right? That’s going to set them up for a lot more success and a lot more impact, which is really what I’m after. And so helping them build better families. And that’s going to in turn, build better communities and build better states, build better countries. And that’s ultimately the goal is just to make a little bit of a difference in the world with each person.

Stone Payton: What a wonderful North Star. It, uh, it sounds like noble and rewarding work. And one of the expressions of, uh, of that vision and that mission is this, uh, brand Butler dot AI. Tell us a little bit about this thing.

Adrian Boysel: Yeah. So I started my journey as a self-taught, uh, business owner at opened up my first brick and mortar in 19 years old, wrote my business plan after, uh, making some bad decisions and following my dad’s advice that wound me up doing the 30 days in a jail cell. And so I wrote my business plan, and I said, I’m never going to do this again. I’m going to change my life. I’m not going to live and take advice from my dad anymore, and I’m going to live my own life and do something different. I had a mentor that really encouraged me, uh, and I had some good mentors, but I didn’t really have the mindset to be able to go out and hire coaches and consultants and experts out in the field. And through my journey, I’ve taken the long, treacherous, hard path and done everything the hard way. And I want to be able to save younger people from having to do everything the hard way. And one of the keys to success as an entrepreneur is having your plans in place before you start. Now, you don’t have to over plan, but having a simple basic plan in place so you have a clear vision and direction for where you’re going is so critical. So I’ve created two tools as at the moment, but we’re going to have a whole suite of tools that we’re working on. The first tool was the brand strategy tool. This is getting you clear on what your story is, what your niche is, and what your identity is.

Adrian Boysel: What are what archetype are you? Carl Jung came up with the archetypes of the hero, the revolutionary, the sage, the magician. Right. There’s 12 different archetypes. And so I help walk people through that and develop their brand strategy. Your mess as your is your message. As many speakers and people have said before me, that is one of the things that you go out there. And what I’ve learned about people is that their voids have become their values. And so if I can get deep into their heart and find out what those voids are and where their values are, I can wrap everything that they do in their business and their brand strategy around that. And that’s what differentiates them from everybody else, because nobody else has the same story. And so once that foundation is laid, then I can go into the marketing plan and it goes from prospects to lead to customer. And I walk them through the same phase. So Brand Butler is an AI tool where I’ve basically created a digital twin of myself, and I asked the same questions. I took all the consultations I’ve ever done, downloaded the recordings of them, use the transcripts, and trained an AI bot to be me. And it walks you through these questions, and the deeper you’re willing to go, the better your blueprints are going to come out. So it creates a brand strategy and a marketing plan that gives you the pathway and the deliverables of what you need to actually go out and build a business.

Stone Payton: So am I right that the foundation or the impetus for this body of work that you’re evolving into, uh, was putting together an agency, Adrian agency? Have I got that right?

Adrian Boysel: Yeah. That’s correct. It all started with that. Uh, you know, I had the first business, which was my walk in graphic design and printing studio. I ended up adding signs to that where I’d walk in. People would sit down right in front of me and design their business cards, their fliers, their logos, their websites right there while they sat there, literally, they would walk out with a finished product. Even their business cards would be printed right there on the spot, or their signs right there on the spot, and they’d walk out with it. So I sold that business in 2011. I had all this experience in branding and SEO and web design, but I didn’t know anything about advertising. So I went to Chicago, learned how to do Google ads, and then I started doing freelance consulting because I didn’t have a business. So I was just doing consulting. And after finding a lot of success generating well over $50 million for my clients doing the consulting, I said, okay, it’s time for me to open up a brick and mortar agency. And then in 2021, I went through kind of a big aha moment in my life where I realized that the type of clients that I wanted to go after was not a demographic which everybody in the industry was telling me, just go after carpet cleaners or just go after attorneys, or just go after a certain niche niche down right.

Adrian Boysel: Everybody says that. I realize that that wasn’t the right path for me. And it all came very clear because I was doing a lot of work with youth already and ministry at that time, it became very clear that the people I wanted to work with most, it was a psychographic, not a demographic. I wanted to work with social impact driven brands and companies and organizations. Anybody that has a cause behind their brand, where they’re trying to make the world a better place in some way, whether it’s at risk youth, domestic violence, animals, whatever your cause is, whatever breaks your heart in the world, as I like to say, that’s what I want to help you go out there and increase your impact on.

Stone Payton: So did you get an early win or two? Maybe you. Could share some highlights of of that, because I got to believe that, uh, encouraged you to keep going down that path.

Adrian Boysel: Well, I think, yeah, when you when you make a big leap like that, I actually fired about half of my clients at that time, 2021, and went all in on the social impact stuff because half of my clients just really weren’t in alignment with that. And as soon as I did that, we lost, you know, half of our revenue. But within six months, uh, my revenue ballooned. And I have I can say that was my first seven figure year I had ever done a business. I’d never done less than six figures ever since I started. But that was my first seven figure year. So the results really spoke for themselves. And I started helping companies like Wetip Comm, which was the largest anonymous tip reporting company in the country, rebuilt their whole website, helped them with some of their branding, created explainer videos for them, and they were acquired, uh, as part of that whole deal. And so I was able to help them get a bigger impact, a bigger a bigger reach. Um, and then Elgin Comm, which is a huge employer out of Connecticut, uh, that works only with veterans. They hire veterans to come into their company, they train and they they basically reintegrate veterans out of the out of the military into the workforce. And so helping companies like that that are trying to make a big difference, that’s I’ve just watched the impact that it’s made. And I mean, I’ve watched companies go from 3 million to to $8 million in just ten months utilizing some of these strategies that I have, um, in a very short period of time.

Stone Payton: So now that you’ve got this kind of momentum, you’ve got some successes under your belt. What are you what are you finding the most rewarding man? What’s the most fun about it at this point for you?

Adrian Boysel: The the dream for me since about two years ago has been to be a full time content creator, educator, trainer, um, and just be able to to educate as many people as I possibly can. I really love teaching. I would say I’m not. My skills are my. My ax isn’t the sharpest there yet. I’m a work in progress. Um, but it’s something I’m really passionate about learning and try to become the best teacher I possibly can. But content creation and speaking is something I’ve spent a lot of time sharpening that act, so I’ve gotten really good at speaking. I’ve got really good at the content creation, understanding content strategy. I launched another brand, uh, beneath Brand Butler called Video Marketing Vault, where we start a lot of our stuff for our clients starts with video. So if we create a video for a client, we can turn that into blogs, we can turn that into books, we can turn that into lead magnets. We can turn that into courses. There’s so many things that we can do with video content, even podcasts like this and radio shows, there’s so much that video can be leveraged for. And so I created the Video Marketing Vault brand, and I’m helping about half a dozen people right now with that. So that’s really been my forte. And what makes me really excited is to help people create content.

Stone Payton: Okay, so it’s my show. So let’s talk about me for a minute. Yeah, I’m the number two guy in a pretty successful media company. My business partner and I, we own the Business RadioX network. We have several physical studios around the country. We have developing markets that are available for for partnering with us. It’s growing slower than we’d like it to. Uh, it’s grown organically, which has had its some of its own rewards. But as we begin to learn more about your world, your work, what are some ways we might tap into it? And if we were beginning to work with you, and I know I’m giving you very little overview information here, but like, what are what are some of the first steps or the first kind of conversations or activities we might engage in?

Adrian Boysel: Yeah, I’ve been given a lot less in the past. And so one of the things that I would say is if you look at the the former, uh, greatest marketers of all time, what we call the rich dad marketers, that’s Clickfunnels, Russell Brunson, Steve Larson, some of my mentors, uh, known and been working with now for a decade, have taught me some of this stuff. And you look at they call the rich dad marketers like P.T. Barnum. Right. One of the best and first millionaires in the United States. His whole concept that he created was dramatic demonstrations. Everything that he did from promoting the singer that he brought over from Europe to the the biggest elephant to walking across the bridge and, and the Brooklyn Bridge and all these things, dramatic demonstrations and actually doing things that bring shock and awe to people. Right. Adley kinsman is a content creator who gets over a billion views a month doing dramatic demonstrations, and her approach to doing dramatic demonstrations was just to take two things that don’t belong together. So she did a cooking video, and in the cooking video within 10s, she opens up her fridge and there’s a box of tampons in the fridge. And people lost their minds over there in the comments. And she doesn’t mention it. She doesn’t talk about it. But it’s that subtle little thing that’s like, what the that doesn’t belong there, right? Her first video she ever did, I think she got 10 million views.

Adrian Boysel: She put chickens in her bathtub, right? Nobody thinks to put chickens in a bathtub. But those you take two things that don’t normally go together and you combine them. And all of a sudden you create those polarizing, you know, uh, shock and awe factor with people. So figuring out what that is for you guys and figuring out how to create, uh, drive more eyeballs back to your offers. Right. That’s a really important thing, uh, on your offers. Right? You got to have a good hook. You got to have a good story, as I talked about. And your offers got to be irresistible. And this is where a lot of people miss that part. Uh, a quick story. I had a brochure that I designed years and years ago, and I took it to one of my mentors who had been doing marketing for almost 40 years at that point, and he showed him my brochure. I was all proud. It was probably one of the best designs I’d created. And he’s like, wow, this is beautiful, Adrian. I was like, thanks, thanks. I was so excited to get validated by this guy who was, you know, late 60s at this point. And he’s like, but what’s the point? I’m like, what do you mean, what’s the point? I’m like, buy a mattress, of course.

Adrian Boysel: And he’s like, where does it say in here to buy a mattress? And then the light bulb went off and I was like, oh my gosh, it doesn’t say anything about the mattress. It’s like, listen, Adrian, you’re really great at design. You actually have a really strong skill set for marketing, and I can tell you’ve done a lot of it. He’s like, but you don’t have the fundamental foundation of what marketing really is and the science of marketing. It all comes down to logic, logic, ethics and emotions. And if you can understand and implement those things and understand what motivates society, which is vanity and greed and love, you will win. And once I had those those little gold nuggets, even just at a surface level, that changed everything with my marketing strategy. So I created these marketing plans and the brand strategies based around all of those things, including books like story brand books like The Ultimate Sales Machine by Chet Holmes. I took all these pieces of information and could have created a conglomerate of the purpose driven branding strategy, purpose driven marketing. And that’s what I would encourage you guys to do, is what is your purpose? What is your vision? What is the cause behind? Find your brand, and the more you’re able to speak that and shout that and tell that story from the rooftops, the bigger the impact you’re going to make.

Stone Payton: And this brand butler, I and some of these other tools that you mentioned would help us get started on that journey, but also it sounds like maybe equip us so that we’re not always dependent on you and your team going forward. Is that accurate?

Adrian Boysel: Correct. Yeah. It gives you it gives you clarity. It clarifies your vision, brings you something that is now in writing, right? It gives you everything from your mission statement, your core values, your initial story, your ideal client. Who do you want to repel? A lot of people are thinking about the types of people they want to repel that will actually go out and talk about your business because you’re repelling them intentionally, right? Um, and it gives you your archetype. There’s so much that goes into it. So this is going to handle a lot of that stuff. We’re working on an avatar builder for, like creating different avatars of different types of people you want to target. We’re working on the business planning tool. So there’s a lot coming down the pipeline with Brand Butler. I wanted to be able to give these tools to any business owner at any budget to build a utilize, at least give them some clarity and direction. Because in this world with so many different tactics, the fundamental strategies don’t change.

Stone Payton: I know in our line of work media, podcasting, and, you know, there’s, uh, in our particular line of work, it’s a lot of it is focused directly on business development. There are more than a few myths, misconceptions, uh, a string of common mistakes that people make when they try to get into this arena. I got to believe the same is true in your world. Do you see, or do you come across some of the same patterns when you first start working with clients that you know you’re going to need to address?

Adrian Boysel: Oh, yeah. I mean, expectations are probably the biggest because if they’ve worked with one agency or 10 or 100 agencies, it’s always the same common thing over and over again. They overpromised and underdelivered over promised. Under delivered. The agency is telling one client what they want to hear so they can close the sale. And and the client is telling the agency what they want to hear. So they they will take on their business, right. And do it for as cheap as possible. And those that’s just an absolute recipe for disaster. So my job as an educator, as a trainer, as a consultant, is to come in and set the expectations from the very beginning to be as realistic as I possibly can. And then something magical happens, something magical happens, and it allows me to set the expectations to the point where all of a sudden, as we get into the campaign and things start happening earlier than I even said that they would, they’re like, oh wow, it builds trust. And they’re like, wow, this actually happened exactly like you said. And so I as I continue to set the expectations like, hey, you need to be thinking about this campaign on a one year, 18 months, two year level. If you’re expecting to get an ROI in 90 days, we’re not a good fit, right? If you think you’re going to put $1,000 a month into your roofing business, and you’re going to get any type of traction or ROI on your $1,000, like what? What would be a good ROI? You know, one for one, one for two.

Adrian Boysel: If you think you’re going to get results on that thousand dollars, you’re kidding yourself. Your competition is spending $10,000, $20,000, $50,000, and you’re all competing for 3% of the business. One of the common issues and failure points that I see in most businesses, even today, even in 2024, is the fact that very few of them have a CRM. And if they do have a CRM, they’re not set up properly and they’re not actually implementing it and using it the way that they should. And that is just devastating to see. And then don’t even get me started about the planning phase. I could probably go up to a thousand companies today and say, how many of you guys in a room full of people and say, raise your hand if you have a written marketing plan, and 999 of those people will not raise their hand. And it’s sad because we live in an age where this is more important than ever for any business is to have that marketing plan. So I’m trying to position myself as the person that’s going to set those expectations properly and help them develop a plan, because if you don’t have a plan, you’re planning to fail, right? Like that famous quote. And so this is the big, big cause. And a big mission for me is to help each business owner get a plan under their belt so they are at least operating with some sort of strategy behind them. That is proven. I’m using proven processes, proven methodologies from books and from campaigns that I’ve made millions and millions of dollars from.

Stone Payton: When it comes to sales and marketing, and I will often ask guests to talk to me about their sales and marketing process. But it occurs to me that you, more so than most, uh, you’ve absolutely got to be eating your own cooking, as my dad would say.

Adrian Boysel: That’s right. That’s exactly right. And and I, I do that, you know, for the longest time I didn’t I have no problem admitting that from 2015 until 2019, I was not eating my own cooking. Yeah, I was doing my own SEO and I was doing my own lead generation tactics, but I was not running ads. I was not doing videos. I was, you know, I was doing my podcast and radio show and stuff, but I was not fully immersed and fully in all in on my own approach and even the CRM side of things. I was not living those things out. And it wasn’t until I started doing that where I was able to cross that threshold of that high six figures and go into the seven figure mark. That was a really huge shift for me. And now YouTube has absolutely changed my life. There’s no better platform on the entire planet to grow a business than YouTube, period.

Stone Payton: So what’s next for you, man? Is there a book in you or are you going to continue to do, uh, more speaking and maybe more, uh, media like radio shows, that kind of thing?

Adrian Boysel: Yeah. So there’s two big things that are happening right now. I have four books in progress. One, I already finished, second one, I’m 20 pages away from just went over yesterday with my book coach. The third one, I’m like 70% done with. And then my business minute book will be the first one to come out. That one will be finished in five days. Um, so I have four books that I’m working on. And so that’s a big, big thing like content creation, right? That just all goes back to the content creation stuff. Uh, but the other thing that I’m working on, the second piece is my love gangster brand. So Love Gangster right now, as of this moment, is just a YouTube, uh, podcast and show. I have it on, you know, Spotify and YouTube, things like that. But my goal is to develop that into something much bigger. I want to create a movement and a community around love, gangsters and people who are actually making a difference in the world and killing it with kindness. Right? I want you to kill them with kindness.

Adrian Boysel: And so I’m working on a documentary. I’m working on a clothing brand. I’m working on quite a few things with love gangster. Not everything I can talk about quite yet, but this is a big passion project of mine, and it’s kind of become my moniker over the last 60 days, thanks to Adley Kinsman and meeting her at Secret Knock and getting to go to lunch with her as taking two things that don’t normally belong together and combining them. And that’s what I did with love. Gangsters have always been a fan of the Mafia movies, The Godfathers, the Scarface, the you know, all of that. But I also am very loving and I just people I just have this God given gift that when I meet somebody, I just immediately able to build that authenticity and that deep relationship because I’m just so unapologetically me. And so the love gangster thing just fits me. It’s who I am to the core. And, uh, if it wasn’t for the Joker song by Steve Miller, the spark, the spark and idea would have never come to my mind.

Stone Payton: Are you finding that writing the books beyond the value that you are providing to the different constituencies that you’re, that you’re wanting to serve? Are you also finding that that it’s helping you crystallize your own thinking, solidify your own, uh, processes that that to the point where it’s actually making you a better practitioner because you went through that process?

Adrian Boysel: Oh, yeah, I’ve run a lot of the content. So I wrote 27,000 words before I even knew that I existed on my book, on just one of the books. And then I ran my some of my processes and frameworks through AI, and it helped me refine those processes and those systems and make them easier to digest and understand. And that has been an absolute game changer. But my frameworks have really come to fruition in a whole new way, thanks to getting it all down on paper. And that’s again, it’s like a book is like the ultimate plan, right? You’re just writing down everything you’ve learned over the course. I mean, I’m, I’m coming up on my 18th year now, and I’ve taken everything that I’ve learned and I’ve put it down into this book called Design Your Future. Um, and it’s really refined my processes. I’ve got my leads framework, I’ve got my purpose driven branding blueprint framework, my marketing plan framework. All my strategies have really become concrete, uh, through writing process.

Stone Payton: Well, I don’t know when or how you would find the time, but I’m going to ask anyway about passions, pursuits, interests, hobbies outside the scope of your work. Anything in particular outside the scope of the of the work that you tend to nerd out about or like to enjoy when you try to give yourself some space?

Adrian Boysel: Yeah, so I’m a lifelong artist. I love to paint, draw. I do a lot of that with my my five year old daughter, sunny. She’s my whole world. She’s my only my biggest passion. Uh, I’m a dirt bike guy, skateboard guy. So I got a pretty cool, brand new 450 RL, uh, Honda dirt bike. I go out and ride with a couple of buddies of mine. I play the piano, took piano lessons during the pandemic, learned how to read music, which was really neat. Been strumming the guitar my whole life. Played the drums. So I’m I love music, I love art, I love being outdoors in nature, being in Northern California, where I’m at, uh, just north of Sacramento. Uh, I’ve grew up. Camping and wheeling and fishing and all that fun stuff. So those are like my biggest ones. I do a lot of shows with my wife, so we go to metal shows and concerts and, um, funk, funk, funk music. We’re really big into funk music. So music, art outdoors, those are those are the big ones for me.

Stone Payton: Well, and clearly you’re making the time to do that. And I guess I’ve come to believe that it’s important to give yourself that, um, uh, permission to do those kinds of things. In fact, I feel like I come back more recharged and better equipped to serve, don’t you?

Adrian Boysel: Absolutely. And you said a secret word there that most people probably missed. I bet 90% of the people that just heard that didn’t catch it. You make the time, right? We make time for the things that are important to us. You don’t find the time. You don’t get the time right. You make the time. And a lot of people are out there trying to get things right instead of asking for things. And that’s the thing I love about people that are from other countries is they are not afraid to ask for things, right. My wife is not afraid to ask for things right. Women are better at it than men. Men won’t ask for help, men won’t ask for stuff. And we need to get better as men and as leaders of asking for things, asking for people to use our services, asking for people to come on our show. Right. Asking for people to to create content with us. We ask them to do to help us with something. Right. And so I think that there’s two big things in that is making time for things and asking for things. Those are two secret weapons that if you start being more intentional and mindful about, you’ll see a big shift in your life and in your business.

Stone Payton: Amen. All right, man, what’s the best way for our listeners to tap into your work? Maybe have a conversation with you or someone on your team, whatever you think is appropriate. Let’s give them some points of contact.

Adrian Boysel: Yeah, I offer a free consultation, 15 minute my call strategy call on my website Adrian Boysel. Com Adrian b o y s as in Sam l. Com or check me out on YouTube. Everything I’ve ever learned at this point up until about, you know, a year ago probably is all on my YouTube channel. I’ve got over 400 videos. I’ve taught a ridiculous amount of content from SEO and advertising, radio ads, billboards, I mean, you name it. When it comes to marketing, business, entrepreneurship, I’ve taught it. So check me out on YouTube. Uh, would really appreciate the follow. Subscribe there. And I’m super grateful to be able to share this with you guys.

Stone Payton: Well, Adrian, it has been an absolute delight having you on the broadcast. Thank you for your insight, your perspective, your energy, your enthusiasm, your you’re doing important work, man. You’re having that social impact that you talk about and we sure appreciate you.

Adrian Boysel: Thank you so much.

Stone Payton: My pleasure. All right. Until next time. This is Stone Payton for our guest today, Adrian Boissel with Brand Butler. I and everyone here at the Business RadioX family saying, we’ll see you in the fast lane.

 

Tagged With: BrandButler.ai

BRX Pro Tip: AI Morning Routine for Sales People

June 10, 2024 by angishields

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BRX Pro Tips
BRX Pro Tip: AI Morning Routine for Sales People
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BRX Pro Tip: AI Morning Routine for Sales People

Stone Payton : Welcome back to Business RadioX Pro Tips. Stone Payton, Lee Kantor here with you. Lee, today’s topic, AI for salespeople.

Lee Kantor: Yeah. If you’re not using AI, you should be using AI and you should be using it for pretty much all parts of your life and your business. I did this tip using AI, and what I did was I asked my perplexity.ai personal assistant for the morning routine for the best B2B salespeople. So I asked that question and it gave me an answer.

Lee Kantor: And you don’t have to use perplexity.ai. There are several. You should kind of experiment with them all. ChatGPT is another one. Google has a Google Gemini now, and there’s Claude and, you know, there’s quite a few out there. You can ask your AI what the other ones are. But I use perplexity.ai. That’s my go-to when it comes to these things because I like it because it gives you sources of their answers. It doesn’t just give you an answer.

Lee Kantor: So I asked it, “What is the morning routine for the best B2B salespeople?” And this is its answer. Number one, wake up early and have quiet time in order to start the day with focus and energy.

Lee Kantor: Number two, practice self-care like reading, meditation, exercise, or eating a healthy breakfast. Number three, plan and prepare. When your mind is fresh, make sure you block out dedicated time for revenue-producing activities like prospecting, following up, and sales strategizing.

Lee Kantor: The key to a good morning routine is having a disciplined morning ritual that promotes focus, energy, and action on the right activities that drive sales success. I thought that was a pretty good routine and I got it all through AI.

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