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BRX Pro Tip: How to Recover From a Mistake with Your Best Client

June 13, 2024 by angishields

BRX Pro Tip: How to Prepare for the Future

June 12, 2024 by angishields

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BRX Pro Tip: How to Prepare for the Future
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BRX Pro Tip: How to Prepare for the Future

Stone Payton : Welcome back to Business RadioX Pro Tips. Stone Payton, Lee Kantor here with you. Lee, I spend a lot of time thinking about the future, and probably a lot of entrepreneurs and people who are leading others do the same. What insight, if any, do you have on properly preparing for the future?

Lee Kantor: Yeah. The future is going to come one way or another, and it’s one of those things where it’s in the eye of the beholder. There’s people right now that are saying this is the worst time to be alive. There’s other people saying, this is the best time to be alive. So the future is going to happen and it’s going to be – it’s going to affect you one way or another.

Lee Kantor: So ways that you can prepare for it is, number one, stay informed about trends and emerging technologies in your industry and start experimenting with some of these things that are happening. The more informed you are, you’ll connect your own dots in a way that makes sense to you. Don’t just keep relying on other people’s opinions on how things are or how things are going to be. If you kind of dabble in some of these things, you’re going to feel a lot more confident and you’re going to see ways to work with those technologies because they’re going to happen one way or another.

Lee Kantor: Number two, build an agile, collaborative company that can respond to a rapidly changing market. So, empower your people to also dabble with all this stuff and to pay attention to things and share that knowledge as it’s happening in real-time with real examples rather than imaginary hallucinatory ones that people are dreaming about that might happen or may not, but understand what really is happening from your team.

Lee Kantor: And then invest in a learning culture. I think it’s super important to be proactive and invest in learning for yourself and your team because it’ll help you better be able to adapt to the ever-changing world that’s evolving more and more rapidly. I mean, it’s a fact. It’s not an opinion that technology is changing at a way more rapid pace than it was, you know, ten, 20 years ago. So you have to be able to adapt in this ever-changing world in order to continue to grow and to continue to sustain your business.

Serial Entrepreneur Michael Peres

June 11, 2024 by angishields

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Serial Entrepreneur Michael Peres
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Michael-PeresMichael Peres (Mikey Peres) is a serial entrepreneur with a background in software engineering and journalism. Holding degrees in computer science, mathematics, and Jewish studies, Peres is deeply passionate about understanding human aging and is currently advancing his education in biomedical engineering.

As a founder, Peres has launched multiple ventures in the tech and media sectors. His companies include Her Forward, dedicated to empowering women entrepreneurs through mentorship, education, and networking opportunities; Hexa PR Wire, a platform for press releases; Scale My Publication, which focuses on developing news publications; and HexaCloud Services, providing premium WordPress hosting solutions.

Peres is also the author of “The Road Less Traveled,” where he shares insights from his life journey, particularly how he managed ADHD to carve out a unique and independent path. This book is not simply about managing ADHD, but about the broader experience of breaking free from traditional constraints and finding personal fulfillment.

By sharing his story, Peres aims to inspire others to explore and embrace their individual paths to success, regardless of the challenges they face.

Connect with Michael on LinkedIn, Facebook, X and Instagram.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity Radio.

Stone Payton: Welcome to the High Velocity Radio show, where we celebrate top performers producing better results in less time. Stone Payton here with you this afternoon and this is going to be a good one. You guys are in for a real treat. Please join me in welcoming to the broadcast with Hexa PR, Her Forward, Hexa Cloud Services and so much more. Mr. Michael Peres. How are you man?

Michael Peres: Good. I’m greatstone. Thank you for having me on your show.

Stone Payton: Oh, man, I am so excited about getting into this conversation and just delighted to have you participate on the broadcast. I got a ton of questions, Mikey. I know we’re not going to get to them all, but I think a great place to start would be if you could paint a picture for for me and our listeners with all these things going on, what’s really driving you? Mission purpose, what are you really out there trying to do for folks, man?

Michael Peres: That is such a loaded question stone, because there’s like a micro and there’s a macro. I’ll start with like the well, the micro is really I’m trying to provide an all encompassing service for notable entities. So singers, actors, entrepreneurs, investors, anyone doing really high level stuff, we take care of everything. You just, like write us a check and we get down. We do the server, we do the web development, we do the SEO. We help you with the press releases. So it’s the secret here is the the, the value that we give over to others is that they don’t have to worry about the gritty day to day, and they can focus on whatever bigger picture they’re focused on. So that’s my purpose, is to really give high quality value and allow high functioning people to really do what they do best. But there’s a much bigger, um, macro perspective here. So, you know, that’s my immediate goal. My five year plan is to enter into venture capital, where I have all these tech resources available for early stage startups and individuals. And we can not only invest in tech companies. You know, given my experience in tech and the resources I have available. But we can also help them reduce their costs. So that would be my five year plan. And my ten year plan is kind of radically different, where I hope to have a good footprint in VC, and then I can focus on biology and longevity research, which is deeply what I’m passionate about. So, you know, it’s a very important to stay focused on the day to day, but it’s also important to have a bigger picture and being okay to adjust when it makes sense.

Stone Payton: I got to know the backstory, man. What is it that caused you to pursue these interests and try to serve these constituencies? I bet it wasn’t a straightforward, uh, path. There were probably a few curves along the way, huh? Yeah, there’s.

Michael Peres: Always curves along the way. But what’s interesting here is that I do have an you know, in retrospect, looking back, it’s very clear to me that there is an underlying and guiding philosophy and that in order to understand that underlying philosophy, we got to take a trip back all the way to my elementary and high school days. So I was diagnosed with the highest, I was diagnosed with ADHD, and I was given the highest dosage of Ritalin at the time. If I’m not mistaken, it was around 100mg of slow release Ritalin. I had horrible side effects. I also grew up in a very orthodox community, so I had no secular education whatsoever. I mean, I had a very, you know, meeting the minimum legal requirements of Canada, but at the very least, I mean, I wasn’t prepared to journey into the college world. And I think that almost appeared to be the worst moment in my life where I’m like, hey, listen, it’s impossible. I need special attention in math. I need special attention in English literature. I’m being thrown into algebra, and I can barely I’ve been being thrown into calculus, sorry. And I can barely do algebra. And many, you know, a lot of us can just pull the victim card and say, hey, listen, it really isn’t my fault. I do have learning disabilities and it’s not my fault that I was born, you know, into a structure that wasn’t really that didn’t focus on a secular education. But, you know, instead of seeing it that way, I kind of looked at it as the most beautiful moment in my life, because I really I learned two things about myself. I learned that when I want something, I’m willing to give up a lot to get it.

Michael Peres: And I realized how much I’m capable of learning in a short period of time. And I think everyone can make that same argument when you really want something. So what what what seemed to be the worst period in my life turned out to be the absolute best period of my life because I became addicted to that delta, that rate of change in knowledge. In a short period of time, I met up with someone who tutored me in calculus one, calculus two, calculus three, electricity and magnetism mechanics. And he understood how it all connected. And he was two years younger than me. I was 19 at the time and he was 17, and I was like, whoa, some people know so much stuff. And they’ve spent, you know, and they’re so ahead of me. I’m so, so behind. And having to do that huge catch up to fit into the secular world, um, was the most defining moment for me. And that hunger and that thirst to learn constantly really is a driving force in how I operate today. And it’s this lack of complacency. And the moment I see a patronize and a repetitive process in my day to day, there’s a sense of emptiness that I feel that I have to pull back to. Hey, I remember that time that I did so much so, you know, I have this 80 and I know it’s a bit of a long answer, but I think it’s an insightful one where I have this 80 and 20 oscillating rule of life. So I’m constantly either 80%, um, managing my client base, 20% doing R&D research and development, just inching outwards into my into my service base or and then I flip and I don’t always flip for an equal amount of time, but when I flip, I’m 80% in R&D.

Michael Peres: That’s when I kind of pack up on Red Bulls and or energy drinks, and I spend a lot of time just inching outwards and studying surrounding services. For example, I started off as just a programmer, and then I started doing web design, and then I started doing, uh, you know, uh, cloud computing and server management. And then I started stepping outwards into the world of news and publications and journalism. It’s this lack of complacency that you’re and you’re always assessing. Seeing where you are and what are your next strategic steps. And that’s the secret in life. You know, a lot of us are paid to forget about our dreams. We find a job we absolutely love, and so we find a job that pays us absolutely well. And it’s the exact antithetical point I’m making, and we tend to forget about what we truly love doing. You might love programing, for example. Doesn’t mean you want to work at Google calibrating a GPS for the rest of your life. And it’s really hard to take a step out of that when your salary is good, your benefits are good. But the truth is, when you find something you truly love, you want to kind of you got to be willing to give up a lot to get it. And when you’re in something you truly love, you really never want to get stagnant and you want to have that hunger and those goals always just out of reach.

Stone Payton: Well, I got to say, the passion, the energy, it’s inspiring. It’s invigorating. It certainly comes through over the over the air. What are you at this point finding the most rewarding about the work? What’s the most fun about it for you?

Michael Peres: Honestly, it’s a vision I have for what I want to make. So, you know, and I just mentioned that earlier how how, you know, here’s how I see it. We should always have goals that we never kind of were that like are always just out of reach. But then we want to look back at our goals that we kind of set a year or two ago and not be impressed by them. And that’s kind of how I look at it, where if I look at the goals that I had a year ago and I’m still striving to really meet those at a, at a micro sense, I kind of feel I might be able to move a little quicker, or I might need to reassess a few things. But really, my real big goal here is, is that in 10 or 15 years from now, I can do my biology research, I can focus on longevity. I can start studying the underlying mechanisms to reverse human aging as much as I can pursue that right now, I want to be able to pursue that with a great degree of comfort and a good foundation base. And who knows, maybe in ten, 15 years from now I’d have different plans. But it seems that way and I’m very excited. And that motivates me every day because I do have really good goals far ahead. And I know that there are very good, actionable steps with good progress in each step along the way.

Stone Payton: Well, let’s dive into a little bit of the work, if we can. And maybe we pick one of those domains and, I don’t know, maybe walk through the highlights of a use case or two so we can kind of get a feel for a day in the life of Mikey Perez and a day in the life of a satisfied client.

Michael Peres: Oh well, a day in the life of me can be a little chaotic, in all honesty. Um, so I have half of my team abroad. So, you know, sometimes my day starts at 9 p.m. and my day starts at 9 a.m.. Um, but, you know, it’s an illusion of choice, really. You know, it is chaotic, and sometimes it’s truly not worth it unless you’re extending your lens pretty far out. So, uh, you know, it’s an illusion of choice to think that we really do have the option. We wake up every morning for one reason or another, and we’re determined to continue what we’re doing. And there’s no reason why I don’t say, hey, I don’t just why don’t I just work out big tech, get a good 9 to 5 job and be that guy who tells you on Friday afternoon that he can only check his, you know, he’ll get back to you Monday because he doesn’t have access to his work emails. That’s simply not my life. I work workdays, I work weekends. In fact, I’m kind of coming around to like realizing, hey, there’s other things to life, uh, personal life. You know, I always have gone out, but now I’m making it more of a priority to get a balance in life. But at the same time, it’s fun. Whenever I want, I just sit down and I do work, and. And it’s really not work. I enjoy what I’m building.

Michael Peres: I look at money as a byproduct of doing something. Stellar. Clients. We got a ride. Wide range of clients. Um, and a lot of the services we offer are very closely connected, and my clients are almost like my friends. Um, I, you know, my friends are my clients. Like, those are the people I associate myself with. And, you know, it’s a very it’s a very, like, concierge on demand service. So anytime someone needs something, if their emails are not working, I’m the first person they got to reach out to. Their servers or website is down. I’m the first person they want to reach out to. If they have a question about some next steps they want to take, I’m the first person they call. So I kind of look like a little bit of a crazy person because I always got my laptop on me. But at the same time, you know, it’s a double edged. It’s it comes with the territory. So, you know, you have great flexibility. You know, you get to move around, you get to travel a lot. And you can look at my social media and it’s pretty clear that I kind of move around quite a bit. But at the same time you’re always kind of working. So, you know, and for, for this isn’t the lifestyle for everyone. It truly, truly, truly isn’t. But, you know, some people are really happy with stability 9 to 5 and they come home and they don’t have to worry about work, and they’ve got their vacation days and that, you know, and they know what they’re building towards and they’re happy.

Michael Peres: And they like just focusing on, you know, sometimes the things that that don’t matter at all are the most important things. And perhaps the joke’s on me that they understand something I don’t. But then there’s people like me who are really much focused on the long term and who so career oriented. Um, and if what I’m saying resonates with you, then, you know, you really got to start assessing how you have to get out of a job you don’t love and enter the job you do love. And the quickest piece of advice, and I know we’re going on a slight tangent here, and you have to forgive my ADHD, but the real piece of advice that I would give to someone who might necessarily be in a corporate job or structured job, and they’re hearing what I’m saying and it’s resonating with them. The one piece of advice I would give them is, is we all want success for whatever success means to us, but what are we willing to give up to get it? It’s not a meaningful question to say, do you want to be successful or do you want to, you know, make a whole bunch of money? Or do you want to do something really philanthropic or give to the world? But are you willing to give up your your eight hours of sleep? Are you willing to move back into your parents home so you can save money so you have slack to learn a new set of skills? Right? Are you willing to give up your weekends partying? Right? So if you’re willing to give that up, then the world is at your fingertips.

Michael Peres: If you want to start, you know, you have like a physical job and you want to move into the digital world of zeros and ones. You have YouTube. You can learn. You don’t even need to go to school anymore. You can learn how to program. You can develop a set. You can develop a a wide set of skills with many use cases. And something like Covid wouldn’t necessarily shock you so much. So that’s the simplest question I would let people think about is what are you willing to give up to get your dreams? And if it’s if you’re willing to give up your sleep for eight hours, and if you’re willing to take six months with the embarrassment and and the luxury of moving back home with your parents so you don’t have to pay rent, you don’t have to pay for food, and you can solely focus on developing a new set of skills. If you’re willing to give that up, then you know you’re in a pretty good place.

Stone Payton: You mentioned early in the conversation, and maybe it’s my turn to take a tangent, but this is one I’m interested in hearing a little bit more on. Um, an interest in pursuing, um, science and learning more about longevity. And I get the sense that a guy who lives a lifestyle you do now, you already must have some other disciplines in place, uh, in a health and wellness. Any speak to that a little bit, if you would?

Michael Peres: Yeah. We’ve evolved to find beauty in death. It’s how we rationalize it. And and the way we’ve evolved to, to live on is we either, you know, we pass on our genes or we exist in the minds of others. Right? We’re not necessarily talking about Albert Einstein’s neighbor, but we are talking about Albert Einstein every day because he made a huge contribution to humanity. And that’s the way he’s lived on. He hasn’t physically lived on, but he lives on in our minds and we talk about him all the time. That concept has really gripped us because up until just now, that has been how we cope with aging. But that’s no longer the case. We’re able to reverse aging in mice. We’re able to cure blindness in mice, we’re able to do basic stuff. And granted, we’re not mice, but we have the same underlying mechanisms, but we’re just a little more complex, and certain species live way longer than us. So these are questions that are very obvious, questions that are saying, hey, why isn’t this a focus for us? And it is becoming a focus on us. People are doing incredible research. David Sinclair, Audrey Debray These people are doing really interesting work in extending human life frame. I’m not just talking about eating healthier.

Michael Peres: I’m talking understanding the underlying mechanism and looking aging as as a clock, which you can reverse. You can pull back or you can stagnate. Now, how I operate in my life right now is I exercise something called hormesis, where I put my my cells and my body under a sense of stress to some extent, and that puts them in survival mode and that and that triggers longevity genes and protective mechanisms. So for example, I fast 18 hours a day. I literally, literally, literally just broke my fast three minutes before coming on air just because I kind of need a little bit of brain power here. But, but but it’s addictive. It feels so good. I fast 18 hours a day and you can still have coffee and you can still have, you know, tons of tea, but you wake up in the morning and you are alive. Um, and I’ve been regrowing hair like hair that has fallen out because of androgenetic alopecia has been starting to come back. Um, I don’t eat processed sugar as well, and that’s been incredible for my life. So it’s not the calories you get from sugar, it’s the behavior that you get from constantly feeding your your body sugar. And when your body is taking energy from your stomach rather than your your your your fat reserves, you’re costly and highs and lows, you’re always hungry, you’re always shoving food in your mouth.

Michael Peres: And the fact that I don’t have to think about food all the time. And when I eat food, it tastes so much better. And honestly, fasting sounds really hard in the beginning. Do it for two three weeks. And your body starts producing glucose on its own, you are going to realize you are a different person and there’s a certain element of stability. And people say, it’s so hard. How do you do it? My response to them is very simple. It is so much harder for me to do what you’re doing. Eating cookies and eating cake. The benefits I get from eating cookies and eating cake do not outweigh the stress I get when I when I’m gaining 15 pounds and I got to live with myself, or I just don’t feel great all the time. Or I wake up feeling foggy and moody and weird. Yeah, there’s it’s so much simpler to do this. Not only do you save money, not, you know, not whatever. Who cares about that? But not only do you save money, you’re not thinking about food. And when you eat food, you feel great.

Michael Peres: I, I can’t even gain weight anymore, even if I tried. And that sounds like a crazy story to me, because I have tried so much in my life to get control over my eating habits, and I put so much more energy in methods with so much less output. To me, it almost feels like a dream. How little and easy it is to maintain, how little energy I’m putting in this process, and how much output I’m getting out of it. So, you know, people ask me, hey, do you go to the gym? I’m working out less than I ever have. I’m starting to work out more again. But the point is, um, very basic steps. And then what? You’re in a position where your biological clock, not your physical clock, your biological clock is slowing down. Your cells are able to reproduce properly. Your the mitochondria in your cells are way healthier. And you get to age a lot more gracefully and you’re aging a little slower. But the point is, in 20, 30 years from now, when great new technologies come out, all I believe I’ll be in a much better position to be receptive to those technologies, given that I’ve taken care of myself for so much longer.

Stone Payton: I am so glad I asked, and, uh, I don’t know how short lived this will be, but I’m going to forego my planned trip to the Pi bar this afternoon. But everything you’re saying.

Michael Peres: It’s a slow I believe in progressive extremism. So, you know, taking on radical change that you can sustain for the rest of your life is making it. Part of your identity is not necessarily the best thing. I you should make a rule that, hey, you just don’t, you know, drink soda in the house. That’s a good starting point. And then you adapt that as part of your identity where it becomes really easy to maintain, and then you take aggressive, tiny, progressive steps that you are extreme about keeping. And before you know it, you know, you might even engage with something that’s a healthy lifestyle and you fail a few times, but then you develop the aptitude for it and the and the understanding of how it works. It’s all a slow process, really.

Stone Payton: All right. I’m gonna do a 90 degree turn on you here because I’m almost certain you have some opinions, if not some domain specific expertise. But I wanted to ask you about your experience, your perspective, your your thoughts on I. It’s in almost every conversation that I find myself in these days. I’m operating under the impression that it’s a part of the work that you’re involved in. Uh, yeah. What’s your take on I, man?

Michael Peres: Yeah, you’re full of great questions. So, uh, I in general, I have a little bit of a dystopian view on it, unfortunately. But, you know, um, first of all, it’s I again, micro macro. So on the day to day I is really not an existential threat whatsoever. Uh, we haven’t we haven’t really gone towards generalized intelligence whatsoever. But we have natural language processors. So something like ChatGPT, which is uncanny and and incredibly impressive. It’s not necessarily going to take people out of jobs, but it’s going to make people who do good work do even better work. And people who don’t do good work feel the threat. So look at it as AI is a collective of all the information and all. Just take the take the internet. Collect every single essay that’s ever been written on a specific topic. And when you request an information on a specific topic, you’re going to get a very solid B plus student response. You know, I can get an A student, you’re going to get a B, plus, you’re not going to get that innovative creative edge, but you’re going to get a very static, accepted, reasonable answer. Now, you know that’s GPT four, right? We’re kind of inching towards GPT five, which is not only going to be a little smarter or a lot smarter, but it’s going to have more context. So now if you want to build a website, you have to have like talk to GPT, have it spit code by code, and kind of copy paste stuff.

Michael Peres: It’s not very efficient, but if you’re ChatGPT can integrate into your server and start building your WordPress site for you automatically, that’s a real different game changer. Even assuming all other variables are the same, it’s context, and if it’s reach is different, we’re talking radically different results. And also being able to use it a little more freely. You’re very limited now with with how ChatGPT functions, but the technology is definitely very interesting. And diving into into the, the macro, uh, I think we tend to think we’re constantly more special than we might actually be. And that’s not, you know, sorry to be a little depressing here, but but human intelligence, you know, look at a calculator, for example. A calculator is way smarter than people in a very, very narrow way. So if you need to do division, long division, and you were to hire a programmer, or you were to use a person or you were to use a calculator, the calculator would probably win every time. And, uh, but it’s incredibly stupid in every other capacity, right. Look at AI as just taking that vertical and enlarging it further and further and further. And there are certain things there’s a little bit of unknown. Of course, we don’t know if there are certain hurdles that just might be insurmountable, but it doesn’t give us reason to believe there is.

Michael Peres: And. The argument that not to worry, we are going to have the master controls is really a fool, is really a fools perspective in my opinion, because, you know, it’s like we’re, you know, and let’s take a little step back here. The best way to understand our limitations is to understand how things that are less intelligent than us are limited. So think of going to ants or monkeys and trying to teach monkeys algebra, right. I you might be able to teach them like addition, subtraction, memorize stuff on the screen, but they don’t understand the underlying philosophy of algebra, how algebra can be leveraged to to advance human life. They’re just thinking about bananas, right? Bananas are awesome for them, and that’s all they care about. And if you’re going to give them a banana after they can memorize this on the screen, they’re excited to do it and you know it. And this is where it gets very interesting because. Those monkeys, they can all get together, and all they’re going to think about is how they can get more bananas and it’ll be a fool for them. And if they said, imagine we were like ten times smarter, we would have so many more bananas. Right. They’ve got a certain underlying philosophy and a certain underlying value system that is directly mapped to their level of intelligence. And here we are, you know, incrementally, you know, quite a bit smarter.

Michael Peres: And we look into the stars. We think about, you know, interplanetary systems. We think about, you know, just a technological world and sending messages in the snap of a finger and creating boxes that go across the planet in just a few hours. It’s really hard. You know, we make these assumptions of like I. But but we’re missing basic variables where it’s really hard for us to understand what are their underlying philosophy and value system would be, given that they are a little more intelligent than us. And, you know, it’s kind of the same. It’s akin to the same philosophy you get when you’re looking into the stars. And, you know, one of the questions in the Fermi Paradox, which essentially is a question, it’s a it’s a it’s almost a paradox saying, um, you know, this universe should be teeming with life, given, you know, how all this works. But and we’re looking into the universe and we’re not finding a single sign of life. How do we reconcile these two conflicting facts? And one of the one of the solutions to the Fermi paradox is this universe could be teeming with life, but they got no interest in meeting us. We’re like ants on the side of a highway. When you’re driving on the highway, you’re not going to pull over to kind of, oh, look, those are ants, right? They have no interest to you.

Michael Peres: But if they interfere with your value. So if you’re a real estate agent and you’re about to build a property and there’s a colony of ants, you’re going to kill them without a second thought, right? So, you know, it’s like we. Different priorities like these things might be. Being more intelligent than us doesn’t necessarily translate that. They’re going to be territorial and colonial, and they care about us. They don’t need us. We have no value to them. Perhaps. So the point I’m trying to make here, I’m pulling all of this back to the question of I. And do I think it’s an existential threat? Very likely it is, but it’s going to be real. We’re very limited in what we can understand of what something way smarter than us would care about. And I think human intelligence is not necessarily going to be a hurdle. That’s going to be very difficult in a broad sense for AI to pass. It’s going to pull right, push right through it. And then, you know, we’re just going to be ants thinking that we have keys towards gods in a bigger picture, perhaps, perhaps, you know, part of our function as a general species is to to pass this abstract notion of life. We only have one discrete example of life. As we look at biological life here on Earth, carbon based life. But think of it, we’re so sensitive to our environment, you put us anywhere else in the universe and we will instantly explode.

Michael Peres: Our eyes will pop out of our sockets. We need the temperature in our room to be perfect. Everything needs to be calibrated perfect some symmetry. Our room needs to be clean. Like this is not how the universe is whatsoever, right? And perhaps our function is to pass this abstract notion of what life is from biology to technology. Even if we were to go and I’ll finish off with this, but even if we were to go to our closest star system 4.5 light years away, Alpha Centauri, uh, if we have the technology, the limiting factor would be the meat. The kind of the things in our head, the brain or psychology that, you know, to cope with 40 years or 50 years of assuming we’re traveling at 10% the speed of light to these planetary systems would be the psychology of it. We’d go crazy being alone and being stuck in a confined in a small area. In fact, when we’re looking to when Elon Musk is looking to bring people to Mars, they’re not looking for necessarily in our definition of the healthiest people, they’re looking for people who might even be a little crazy, who are okay, who are reclusive, who are okay with being alone for an extended period of time. Now, what this comes to show us is.

Speaker4: Is. It’s all. It’s all a crazy, crazy, crazy.

Michael Peres: World out there. And, you know, we make assumptions with really very limited variables. And I think that we can speculate, we can postulate, we can assume, but it is very hard to kind of look at the bigger picture.

Stone Payton: Well, you have certainly considered the question that I asked you well before I ever asked it. And if I had the IQ points in the time, we’d stay on this for the whole show. Because this I find the topic and your perspective on it absolutely fascinating, I think. And it’s going to what there’s what’s that saying? May you live in interesting times. That’s going to be uh, I.

Speaker4: We do, we do.

Michael Peres: I wonder if we’re, it’s only going to get better or it’s like we’re at the very top, like, like the, the technology we’re developing and the tools we’re developing. I have like, are, are becoming exponentially more powerful. And our ability to use this technology for predictive power is fleeting. So you know, Moore’s Law. So biological evolution is is Darwinian. It’s really slow. And it’s but technological evolution is exponential. Computers are getting twice as fast. Be more specific. The amount of transistors on integrated circuit double around every two years. And where this gets funky is that is that the tools we create are having so much more potential. Even if you go back to World War two, right where we understood how to split the atom, how do we we knew how to do nuclear fission and leverage that to create a weapon to create to create a bomb. Um, one of the postulations back to the Fermi Paradox for a second is that there’s something called great filters that it could be that life explodes everywhere, every single galaxy. You can see life spawning, but there are these filters that are really hard to pass. So the question is, are we before or are we after this great filter? A great filter before might be, for example, abiogenesis, the process of bringing something that’s not alive to being alive, that first kind of the first early stage cell. How did where did it come from? It’s one of the biggest mysteries. Another example would be something like photosynthesis might be really hard for the conditions to just be right, and it’s so rare, and it’d be really good to know that we are after that filter.

Michael Peres: However, you know that we are before that filter can be a little depressing. And here’s one example of a filter that that can be ahead of us is that we always have this race of creating tools that where we can kill ourselves on a small planet, like a nuclear weapon, and the Murphy’s Law, where a nuclear catastrophe, you know, might not happen today, might not happen tomorrow, but it’s it’s over a thousand years, which is a very tiny sliver of time. It’s almost certainly going to happen one way or the other. So that could be example of a great filter that’s ahead. And we’re more we’re more than we’re more than likely to destroy ourselves before we’re capable of spreading out. And that’s something to think about. Like maybe traveling to Mars or even going to Alpha Centauri will take us a thousand years of technological advancement, right? Maybe not less so Mars. But think of something like, like our closest star system. Take us about a thousand years of technology, maybe even 500 years. But maybe it’s just so hard for us to not kill ourselves before we can do that, that maybe this happened a million times over in slightly different variations. So just another fun piece of information there just to think about.

Stone Payton: Well, it is fun and and it gives me plenty to think about. Well, beyond this conversation, I’m going to circle back to, uh, far more tactical, granular, whatever, a little closer to to Earth. But before we wrap, I was surprised to see in the list of companies, and I only rattled off a couple when we teed up the show. But one of the organizations is her forward, and I guess I was I was surprised to see that. And, uh, yeah. What’s that about? Is that specifically trying to serve the, the, the female businesses or what’s that about?

Speaker4: Yeah, yeah.

Michael Peres: For the most part, um, it kind of started with my passion for Stem. So science, technology, engineering, mathematics, there’s just a deficit of women in these industries. It’s it’s changing. It’s obviously getting better. We still have a bit of a bridge to gap. Uh, sorry, a bridge to cross, but, um.

Speaker4: You know, it’s just.

Michael Peres: There’s so much intellectual assets that we could be using and helping these industries. And I’m happy to see more women enter these industries. And her foreword specifically was kind of just a natural progression of that, where it’s a publication that helps that that that helps tell stories or cover or create news coverage for women in entrepreneurship, leadership or Stem based industries. And also a little bit of VC venture capital. So, uh, yeah, it’s a publication that we’ve been working on for the past year, and it’s doing pretty well. Uh, yeah. And, uh, it, it helps to empower women who, who are in the, in the entrepreneurship domain. So we tell their stories and we help inspire others. And it’s really the demographic is not really just women. It’s, you know, it gives value to men as well.

Stone Payton: Well, I think that is fantastic. I’ve made no secret of it. And I’ve shared on air. I actually prefer to work with women, I women. I find women smarter, more comfortable in their own skin, better with money that just on every on every front, right?

Speaker4: No.

Michael Peres: And there’s nothing wrong with acknowledging strengths and weaknesses as a statistic between, you know, genders or sexes, right? There’s nothing wrong with acknowledging those differences and saying men are better in specific capacities and women are better in specific capacities. Even more, the argument of why we should have more women in Stem based careers because they do contribute a uniqueness factor. They do have a different viewpoint to men. And when you’re dealing with engineering, it’s about being innovative and solving problems that other people haven’t solved yet. And in order to be innovative, you just generally need to think in a way that other people aren’t. So yes, getting women in these Stem based career will benefit us all.

Stone Payton: Now, I also understand that you have authored a book, and I get every sense in the world that you probably have one or more books in you coming down the road, but tell us about the one that I’m aware of. I think it’s the road less traveled if I got that right. Correct?

Speaker4: Yeah, correct. So the road.

Michael Peres: Less traveled is not necessarily. It’s a storybook of my childhood. And the goal of it is not to talk about specifically me, but it’s to provide insight to those who are dealing with similar struggles. Right. And I talk about my learning disabilities. I talk about my ADHD, and you don’t have to have learning disabilities and you don’t have to have ADHD. But if you’re feeling that there is a sense of adversity growing up and you do have certain hurdles you need to cross, that book serves an aims to help those, um, deal with their own elements of growth. So it’s a little bit of a biography of my childhood, but it’s done in the frame to help others who are dealing with adversity growing up.

Stone Payton: And am I right? Is there another book in you you think you’ll write again?

Michael Peres: Yeah, 100%. Uh, I’m still working on a few new ideas now, but, um, right now, I’m. I’m book usually comes after I kind of. I want to make a book on longevity. So first I want to kind of get a little more mastery in the domain, even though I’m, you know, I’m ten years to really where I start, really want to find a way to make money doing it. Um, but right now, I’m really I’m in the learning stage for this sort of stuff. And I think on a practical level, a lot of people can benefit from day to day stuff and they can prepare themselves. And it’s a growing industry very quickly, growing industry. In fact, I think it should be the biggest priority that our greatest asset is time. And we’ve never really asked how we make more of it. So, um, I hope in the next year or so, I’m going to have a book where I can provide actionable steps and at least use myself as a case study for how to reduce your biological aging. I’m going to start to do monitoring my data, my glucose, my my blood sugar levels. I’m going to start looking at my biological age and try to find at least some information, anecdotally, that I can help inspire others to take control of their own aging and longevity.

Stone Payton: Well, I am looking forward to that one. So you got you got one reader right here sitting in and ready. I did want to ask you. And again, maybe I’m overly fascinated with it, but I but I’ll just confess, it’s I find it intriguing that you’re able to successfully operate all of these companies. Uh, I I’ll just ask, how does the whole sales and marketing thing work for a guy like you, or do you find yourself out there shaking the trees? Or have you got so many tentacles out there that that it comes into you over the transom? What what insight do you have to offer? You know, the rest of us on how to sell and market effectively.

Speaker4: That’s a really.

Michael Peres: Really good question. So, um, I’ll answer broadly first and then I’ll talk about me specifically. So broadly, broadly speaking, um, you in order to even if you’re looking to do SEO or basic levels of marketing, it’s so important that you understand the basics so you can communicate with these teams effectively. The fail rate for jobs is really high when it comes to SEO. People tell you blindly you need to trust them 4 or 5 months, and then, you know, after 4 or 5 months, you’re left with nothing. And they’ve taken, you know, quite a bit of money, right? So when you understand the basics of SEO, how Google search engine works, how to kind of create keywords, how to how to brand yourself online, um, you don’t necessarily have to know it in depth, or you don’t necessarily have to do the labor, but you can navigate an effective conversation and you can decipher what’s BS and what’s a response or requires requires you to respect the technical process. So having those basic filters is the number one key I recommend for the general person also. And if you want to learn you can go on YouTube. You can understand the basics of whatever specific domain. And there’s a million different things to learn. And honestly, spending two three days watching videos on each subject. How Google my business works. How websites work, what websites best for you? Why? What are the benefits of using WordPress? Um, what are what are the different metrics for evaluating search engine optimization? Right? How do you get backlinks to to to to to show up on first level results? What is a knowledge panel like? These are basic things that if you’re familiar with they can pose a great advantage. Um, also identifying your uniqueness factors absolutely crucial for branding. So you know what?

Speaker4: If you were to.

Michael Peres: Criticize your own domain, you know your own industries. Where are the faults? Usually when you can recognize those faults, you probably take actions to better yourselves. And that can be an element for you to hone in on your uniqueness factor. But that’s maybe a little hard thing to do for some. But it’s so important because also when you start thinking about, hey, what is my uniqueness factor? And then you start seeing, then you start recognizing, you know, hey, oh, wow. There’s actually areas that I can improve on that I wasn’t necessarily conscious of before. So, um, it’s a gradual process, and constantly being willing to learn about the basics will allow you to make good hires, to get a great team in front of you and to have long, long lasting relationships. So that’s just a really quick piece of advice on a personal level.

Speaker4: Uh, it’s.

Michael Peres: A little niche. What I do so strangely, most of my work is strictly word of mouth. Um, strictly word of mouth. Because I work in a. So when it comes to, like, notable entities and stuff, it’s just doing good work creates good reputation, and that allows more people to come your way. So a lot of my marketing has been done. A lot of my my sales have been done with best marketing is word of mouth, as the old saying goes. So, yeah, I mean that, uh, that’s the basic answer to your question and. Oh, no. So just one more quick thing here. Leveraging social media effectively is important as well. And tools like LinkedIn is extremely important. Uh, and learning how to come off as authentic, learning how to first focus on giving value. So and probably the most important point that just came to my head, and I should have mentioned it earlier, is the best way to build relationships. And then as a result, marketing comes from it. From just doing good work is to learn how to give a value. First is to come off is to build trust.

Michael Peres: That’s the most important factor, uh, entirely. You don’t want to get just like a one time job. You want to have long term relationships with these clients, and you want to be the first person they think of anytime someone asks them for anything online. If you’re doing digital marketing, for example, uh, or, well, if you’re learning about digital marketing, but if you’re doing anything online like programing or graphic design or writing, or even if you’re doing like merchandise sales, right? So people are using your products, they’re likely to refer you if they’re confident and they’re happy with you, and if they have a personal and good relationship with you. And I told you, my friends are people I work with SBC because I, you know, since I’m first of all, I do a lot. So anytime anyone needs something, I’m usually online. I’m usually a guy they go to. But you want to be able to, to to to bridge that gap as well and have really good fruitful relationships. And to quote Gary Vaynerchuk, give, give, give then ask.

Stone Payton: Okay, man, what is the best way for our listeners to tap into your work and maybe have a substantive conversation with you or somebody on your team, whatever you feel like is appropriate, but let’s give them some coordinates, some some points of contact.

Speaker4: Yeah.

Michael Peres: Yeah, sure. Um, my name is Michael Perez. Michael Michael Perez. And you can you can just type in my name or Mikey. I’m also known as Mikey Perez. You can find me on LinkedIn. You can find me on Instagram. You can find me on Facebook. Um, you can check out my website, send me an email. I’m pretty easy to find. And in fact, in fact, if you go to my website, you can find my WhatsApp and you can send me a personal message.

Stone Payton: Well, Mikey, it has been an absolute delight having you on the broadcast today. I really appreciate your insight, your perspective. I am inspired with your enthusiasm and passion for the work and the focus on genuinely trying to serve people. Man, keep up the good work and know that we that we sure appreciate you.

Michael Peres: Thank you. Thank you. Stone, I appreciate your time.

Stone Payton: My pleasure. All right, until next time. This is Stone Payton for our guest today, Mikey Perez and everyone here at the Business RadioX family saying we’ll see you in the fast lane.

 

LGBTQ Business Ownership, Advocacy, and Overcoming Cultural Barriers

June 11, 2024 by angishields

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Women in Motion
LGBTQ Business Ownership, Advocacy, and Overcoming Cultural Barriers
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In this episode of Women in Motion, Lee Kantor discusses the importance of supporting LGBTQ women business owners and advocacy with guests Dana Arnett of Wicked Bionic and Lance Dorsey of Sony Pictures. They explore the significance of LGBTQ representation in business, the role of culturally relevant marketing, and the value of authentic engagement with diverse communities. They both share personal experiences and the benefits of allyship, mentorship, and networks in their careers.

Dana-ArnettDana Arnett is dedicated to navigating cultural differences and believes that human connection is the only way to overcome cultural barriers. After 30 years working in the entertainment industry, where she delivered more than 6,000 television shows to global audiences, Dana gained a deep awareness and personal understanding of the psychological effects due to industry discrimination.

Ultimately, she retired from the entertainment industry in 2013 to build an agency whose foundation promotes equity and inclusion internally and externally. Now, as the CEO and co-founder of Wicked Bionic, along with her business partner, brilliant strategist Carlos Sapene, lead a full-service multicultural marketing and advertising agency based in Los Angeles. Since 2015, they’ve connected millions of diverse consumers to life-changing products, services, and initiatives, working in the private and public sectors.

Wicked Bionic thrives on the magic of its multicultural, multigenerational team, enriching its services to clients and each other. As a SBE, WBE, LGBTBE,and DOBE-certified agency, they’re committed to partnering with other diverse businesses. Dana’s love for connection is sparked by these collaborations, particularly when working with like-minded, high-quality business owners who enjoy having fun along the way.

In addition to her professional role, Dana is actively involved in the community, serving as the outgoing chair of Los Angeles Forum for WBEC-West, on the National Forum for WBENC, and a board member for Los Angeles’ Fulfillment Fund – a 40-year non-profit dedicated to helping under-resourced high school students access college. Dana is currently attending an executive program for diverse businesses at Tuck School of Business at Dartmouth.

From delivering television shows to leading a business, Dana’s career path has been a surprise,even to her. She loves her life and feels blessed that her work has been recognized with notable awards, including for two consecutive years being awarded WBEC-West’s Class 2 Supplier of the Year and San Diego Gas & Electric’s LGBTQ+ Supplier of the Year in 2021.

Beyond work, Dana loves traveling, especially to Italy, but as a native Angeleno, LA is home, where she lives with her partnerof 17 years, Suzanne, and their awesome rescue dog, Lucca.

Connect with Dana on LinkedIn.

Lance-Dorsey-SonyLance Dorsey began his civilian career in supplier diversity as veteran business relationship manager with McKesson. In that role, he fulfilled the company’s federal contract objectives and increased veteran vendor engagement by more than 40%.

In his subsequent promotions with McKesson, he has continuously drawn upon his experience in the United States Air Force. This enables him to lead with a clear mind and to focus on the ultimate goal.

In his current position, Lance directs diversity of vendors, and create KPIs to track performance. He manages a department budget of more than $3M and drives the company’s diversity and inclusion initiatives across talent acquisition, employee engagement and development, and strategic sourcing.

*The views and opinions expressed by Lance Dorsey are his own.

Connect with Lance on LinkedIn.

Music Provided by M PATH MUSIC

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios. It’s time for Women in Motion. Brought to you by WBEC West. Join forces. Succeed together. Now here’s your host.

Lee Kantor: Lee Kantor here, another episode of Women in Motion and this is going to be a good one. But before we get started, it’s important to recognize our sponsor, WBEC West. Without them, we couldn’t be sharing these important stories. The topic for this show is supporting LGBTQ women, business owners and advocacy. We have two folks here on the show. We have Lance Dorsey from Sony and Dana Arnett from Wicked Bionic. Welcome.

Dana Arnett: Thank you.

Lee Kantor: So let’s start with Lance. Lance, tell us about your work at Sony.

Lance Dorsey: Thank you. Lee. Hello, everyone. My name is Lance Dorsey. I’m the director of global responsible sourcing at Sony Pictures. For those not familiar with responsible sourcing, essentially what it does is it has a dual lens of sourcing, looking at the diversity of the supply chain, but also looking at the sustainability of the supply chain. I’ve been with Sony. It’ll be three years in September, but no stranger to the work of procurement or supplier diversity. I’ve been in procurement, I think, about 21 years now and supplier diversity for 13. So it is definitely a passion of mine and something that I enjoy doing. Uh, and you mentioned the sponsor for today’s episode. I’m also proud to be the vice chair of the corporate advisory board for Weatherquest.

Lee Kantor: And Dana, can you tell us a little bit about your work at Wicked Bionic?

Dana Arnett: Absolutely, Lee. It’s an honor to be with you. Lance. My name is Dana Arnett, and I’m co-owner and co-founder of Wicked Bionic. And we are a multicultural marketing and advertising agency, and we are the diverse suppliers that Lance supports in his work all these years. We are a woman owned, um, LGBT owned small business in California, and we really primarily focus on helping businesses that are struggling with getting visibility and and activity with a target audience. So we develop that audience and we bring do paid media campaigns to help them succeed. And I too, have been serving for, I think it was three years as the chair of the Los Angeles Forum for Wiebach West. So big supporter and lover of Wiebach West.

Lee Kantor: So as we get into this, why don’t we kick it off with maybe a macro question why is LGBTQ representation advocacy important in the business world? Why is that something that we should be spending time even talking about today? So one of you want to jump in there.

Lance Dorsey: And start our please? Thank you. I think and speaking of someone who’s part of the LGBTQ community beyond sort of the political unrest that we see in the very targeted policies that are seeking to strip away the rights of this community. From a business perspective, it’s so important to support the LGBTQ community because of the inherent diversity within the community. People within the LGBT community are not linear. They’re not one thing, you know. So in addition to being someone who identifies as a gay man, you might have someone who also identifies as a Latin American or someone who identifies as Asian American. I might have people that identify as someone with a disability, or identify as someone who served the country and is now a veteran. I think that inherent diversity within the community and of itself makes businesses better. And why does it make businesses better? It brings fresh perspectives to the table. It helps keep companies out of trouble. I’m sure Dana can speak to some of her clients from a marketing perspective, who may have had campaigns that they wanted to send out, and she was able to put the lens of diversity onto the campaign and say, this is the direction that we need to go to make sure that your message is clear and understood and is authentic and not offensive to any particular community. And, Dana, I saw you shaking your head. Yes. So I was.

Dana Arnett: Going to say, you know, the heart of what we do is culturally relevant marketing. We say, right. And and I don’t think it is that we’ve come across as spending dollars on let’s just go to people out there because we call that fishing in the ocean. When our job is to fish in the lake where the fish are. And by by that, I mean, you know, within the LGBTQ community, which I wanted to give our listeners a great stat that I just looked up to make sure it was current. But the 2024 buying power of the LGBTQ community in the United States alone is nearly 1.4 trillion. So marketing, product services and having businesses, um, you know, and us being able to recommend this is a viable, important, necessary offense, uh, um, opportunity to reach people that that matter not just by me, but also, you know, to your point, Lance, you know, we develop messaging that resonates within the community. We don’t want our our clients to feel like they’re they’re outside talking to. And because, hey, we all know everybody can can smell somebody that’s not being authentic, right. That’s just marketing to for a dollar. So we want to make sure we’re coming from inside the community and talking that way.

Lee Kantor: So when you’re talking authentically a representing and advocating for this community, what are some of the marketing techniques you use to do that?

Dana Arnett: Well, I think the thing that is the most, um, necessary for us and why our campaigns are, are successful is because we spend a lot of time and energy on, on research data, finding out we don’t just guess just because I’m in the community and my business partner is in the community, we don’t just guess, right, we need to find out where who we’re trying to reach, what, um, what their involvement is. Because every city, county, state, everybody is different. We’re all people. So they’re different, right? And their needs and wants and and uh, and influence is different. So for us finding um, and understanding the, the particular community that we’re targeting and what they need and how they receive messaging. Well, right. Um, sometimes we’ll use influencers within the community that are already speaking the language of the community and that are respected or interesting. Um, and then and then finding we also, you know, I get very technical here, Lance, but getting, uh, into the subsets of what, um, what age and the demographic and exactly who who they are. And are we speaking to aging communities? Are we speaking to younger? You know, every message is different. So it’s really us understanding that. That’s right. It works for us. Because then when we launch the campaign, we’re not worried at all, right? We’re comfortable that we’re reaching the right audience.

Lee Kantor: And then when you’re working, I mean.

Lance Dorsey: Oh, sorry. Go ahead. I just wanted to say, Danny, you touched on something very interesting. So you talk about the subcultures within the LGBT community or the Intersectionalities. Had you heard of Silver Pride before?

Dana Arnett: I have not.

Lance Dorsey: Yeah. So this is something that I just learned about this. This, uh, weekend. I was talking to someone else in the industry, um, who, uh, puts on events, and he was talking about doing an event for Silver Pride. And silver pride is the aging community within the LGBT community that their idea of going to a pride festival, their idea of fun is very different from, you know, no doubt.

Speaker5: No doubt. Yeah.

Lance Dorsey: So so, you know, they’re putting on this event that is very targeted and it’s called Silver Pride and apparently it’s catching on. Um, you know, uh, and I think it’s something that by the grace of God, if we continue to age well, we they’re listen, we might be like, hey, you know, Dane, are you going to Silver Pride this year? We’ll be going together.

Speaker5: And our our hair.

Dana Arnett: Will be silver.

Lance Dorsey: Yes, absolutely.

Speaker5: I love it. I’ll look that up.

Dana Arnett: But oh, I love it because we do a lot of advertising for local clients in the LA pride. And you know, and we hope pride and all that stuff. So that’s great I will look that up. Thank you for that.

Lance Dorsey: It’s amazing.

Lee Kantor: Now how do you work with your clients. Because are they coming to you with a certain outcome they desire, or are they just asking for general advice because they want to serve that community? Like, can you talk maybe, uh, Lance, from an enterprise level and then Dana, from the marketing kind of lens, how you all would work together, because it seems like sometimes you don’t know what you don’t know. So. How does that work?

Lance Dorsey: Yeah, and that’s a big thing, right? Uh, people made, uh, what? Coffee for years before the paper filter was invented by a German woman. Housewife. Look it up. True. True story. Um, that made the process easier. And so for us, um, it’s, um, about partnering with, you know, uh, companies like Dana, you say, you know, we’re going to release a film, um, that tells the authentic story of, you know, uh, LGBT, uh, people within the community. We want to make sure that we partner with the marketing firm that can help us reach the target audience. And because we put so much time and attention to telling the story authentically, we want to make sure that it’s marketed authentically as well. And as Dana mentioned, um, you know, if this is, um, a story, uh, centered around women of color, you know, do we look at, uh, black beauty brands? Do we look at, um, different television shows or radio that market specifically to that community? But but doing so, again, in an authentic way. Um, and I, you know, Dana can speak to, I’m sure some of the, the work that corporates have brought her to reach targeted audiences.

Dana Arnett: Yeah. I think more than, uh, more than anything people will say, you know, sometimes brands are aware that who they need to reach where their gap is. Right. And so they’ll say, we really need to reach Hispanics. And, you know, they have a you know, I think it’s a nearly $2 trillion buying power as well. Right. So really understanding that, um, general marketing, as I said, does it doesn’t necessarily, uh, isn’t the best use of your dollars, but they come to us and they’ll say we get a lot of wanting to reach communities. Right. So and communities more on the, the local level or maybe the state of California. And they want to reach different, but they know, as is most of the United States, that there’s certainly in California incredible diversity in markets and who the people are and who we want to reach. So we would never just do one campaign. So the same with, um, an LGBTQ is included in that. So taking taking a look at each of the um, sometimes they ask for a recommendation or they have an idea of who they want to reach. And when we do the research for what they’re selling or what initiative they might have out there, it’s not the market that is the best suited to receive the information. Again, getting back to research, you know, really understanding who we want to reach. And then what we do is we we break down our segments and we break down our budgets and we, um, dive into the community and we start, um, appealing at the from the inside out. And like Lance said, you know, working with the company like Sony, you know, you’d be carrying, uh, carrying whatever, um, initiative that they have out to the public really targeting exactly who they want to reach with exactly the message they want to reach.

Lee Kantor: But like you just mentioned, um. With the the group of older. Um, what was it? What were they called? Silver.

Speaker5: Silver pride.

Lee Kantor: Silver pride, silver pride. So that was something that was happening, but it wasn’t really on either of your radars until recently. How do some of those communities kind of bubble up? Is it just kind of organic, just kind of living out there? And then you see, oh, there’s this thing here. We should start paying attention to it. Like it seems like, you know, from the grassroots, a lot of things happen first and then, you know, eventually the corporates see it.

Lance Dorsey: Yeah, I think it’s, it’s, it’s indicative of, uh, so I can say for me it was very organic. I mean, happened in a telephone con or. Excuse me, in a conversation with a colleague at another company. Um, but it’s it’s sort of indicative of the the business. Um. Enterprise of itself. It’s recognizing a need and then solutioning that need, right. Dana. Recognizing the need for authentic marketing, uh, and diversity. And, you know, again, instead of, uh, I love that analogy, Dana, of instead of fishing in the ocean, fishing in the lake, because it is very targeted. And that’s where you have that concentration. And so, I mean, I don’t know the history of, of, uh, Silver Pride is definitely something I’m going to look up, but I can, you know, assume from this that there was, uh, a contingent of individuals that attended an event and felt that, you know, their particular needs or specific needs weren’t being met and decided to conduct an offshoot of of that event that was more, um, welcoming or felt more authentic to their experience. Um, I think that’s also why, you see, um, there’s black pride.

Lance Dorsey: You know, I grew up in the, uh, DC, Maryland, Virginia area DMV, uh, and there was always, uh, you know, the, uh, pride, the big. The separate black pride. And it was because, um, there were certain venues that would not make themselves available, uh, to, uh, black members of the LGBT community to, uh, have pride events. And so it was a need to a keto solution. This let me find a business that is more open, accepting, um, that’s more inclusive and then host events there. And so, um, again, I don’t think it’s and the one thing I do want to underscore is I think these specific like silver pride and black pride and the various different prides that happen, I don’t think the intent is to be exclusionary. I think it’s recognizing that there’s a subset of that culture that doesn’t feel seen, or that their needs are being met, and then finding something specifically for them, a safe space. Um, I don’t think if if Dana and I went to Silver Pride that we would be turned away is what I’m saying.

Speaker5: Because it’s a welcoming.

Dana Arnett: Community. Yes, yes, but.

Lance Dorsey: Very welcoming community. But recognizing that that event is a silver pride event. And the biggest thing is making sure it’s a safe space for those individuals within our community to make sure that their needs are met.

Dana Arnett: And you said it too, you know. You know, it sounds horrible to say this is a business that we don’t know everything, but, you know, here is identically. Right? I mean, hearing it organically because we could search all the type of types of pride events or events out there for the LGBTQ community. And we can go through Google and we can go through all of our research channels. But the fact of the matter is, is, you know, then we’d have to vet are they real? Are they, are they are they positive? Right. Are they conscious? Is it something we would replace. We would want to put our clients right. So everything has that. And I think when you hear at that beautiful organic level that you did and then you shared it with me, that’s the way the magic happens, because then we can see. And I think to your point, it’s not, um, it’s that, you know, we all want to feel welcomed and connected, and I don’t have, um, there’s certain, you know, people that are not in my circle. Nothing wrong with them, but they have their own circle. So I think that that piece of I love that they, um, that they broke off the older, um, generations broke off in some way because that, again, feels inclusive. And you said it perfectly in the beginning, Lance. The older generation is not sitting on the floats. They’re not sitting on the floor. I don’t know, but really, maybe. But you know, they’re not sitting on the floats, right?

Lance Dorsey: Yeah. I can tell you, someone who has sat in a flow or sat on the floor or stood on a float in a doll stand sucking exhaust for two hours, um, it was a true test of my pride. I was happy to be there. It was. It was great energy. But I was like, oh my goodness. Like no one prepared me for this. I need a.

Speaker5: Gas. Oh, it must have.

Dana Arnett: Oh, well, I would love to see that photo. That’s all I’ll say. You have some. Great. You have some great outfits there, Lance.

Lee Kantor: Um, I what I was trying to get at bringing up the silver pride is the fact that if you’re an enterprise corporation that isn’t kind of leaning into this level of diversity and helping, um, you know, helping people be seen and helping their voices be heard. How do you do that without hiring a firm like like yours, Dana? Like like you have to have somebody that’s in there in order to help identify this stuff because like you mentioned, it’s probably not going to bubble up in there, just normal day to day life, because that’s not where they are.

Dana Arnett: Right. And Lance, I think in your in your organization I’m understanding you correctly. I mean that is your like you’re Sony you know and you’re you you know who’s important out there right. You know who’s important out there. And like you said an LGBTQ documentary would be important to you know, we wouldn’t have to make that up.

Lance Dorsey: Yeah. I think the other thing is, you know, Dana, I know that you’re well connected. Uh, you’re part of a lot of organizations well known and respected within the Southern California business community and elsewhere. Um, I think it’s just that. Right? Having these conversations, um, sharing knowledge, sharing best practices. Um, I don’t know that it would, uh, for me, I mean, my learning about silver pride wasn’t facilitated by my needing to market, uh, to elder generations, you know, some some sort of content or film. Uh, it was just having an authentic conversation about pride, you know, that that’s coming up, um, how we authentically engage, uh, not only, um, our, our individuals within our company, our colleagues and peers, but how do we also interact with the community and let them know that this is is not just a June thing for Sony Pictures? Um, and so, uh, you know, just just those types of conversations outside of there being a specific business need. Um, now, with this knowledge, I think there is an opportunity to apply a business lens to this. But again, how do you do that in an authentic way that shows that you care and support, um, this, this company and that you’re not or excuse me, uh, this, this group and that you’re not attempting to exploit them? I think that’s where you would definitely need someone like Dana to come in, um, and sort of have an ideation session about what that would look like, um, and then make sure that it’s also sustainable. Um, because that’s the other challenge, right? That if you do something really big in June and then, you know, in August, people are like, where did they go? Uh.

Speaker5: That that is not good.

Dana Arnett: Yes. Agreed. Agreed.

Speaker5: Lance, you know, the.

Dana Arnett: Thing about Sony, and if our listeners don’t know this thing about Sony’s, you have so many community initiatives that are just initiatives to help and integrate and support and get involved there. So there outside of marketing and, you know, and, you know, marketing a product. And it’s when I remember reading it a few years ago, what Sony was like, ah, that voice in the community. I mean, that’s powerful because as a recipient of that, that this incredible organization is, is, is cares about me. I mean that that in and of itself, I mean, you know, not from a marketing perspective, but that’s what what you and Sony do. It’s incredible.

Lance Dorsey: Yeah. And it’s it’s amazing. Um, there are so many wonderful organizations that the company supports. I’m frequently surprised and empowered and amazed by their engagement with the community. Uh, two weeks ago on the lot, they hosted the Easterseals Film Challenge. And this is an organization that advocates for disabled writers, actors and directors. Um, and just sitting in the auditorium on the Sony lot while they played their short films, just how inspirational it was. I mean, it was just. Amazing. I don’t know that anyone could sit in that room and then in the auditorium and then walk out and not feel great. Uh, about, um, life, community, um, seeing people with challenges and with, you know, grit, battle those adversities and follow their dreams to produce amazing content. I mean, it’s just I could speak forever about it, but I appreciate you saying that, Dana, because it is something that I think, um, not only Sony Pictures, but, uh, we employees take a lot of pride in.

Dana Arnett: Yes, I will say that. I was, uh, I just will tell you that I was at a, um, uh, I was invited to a supplier. Diversity. Was it a fair? Was it considered an affair?

Lance Dorsey: An expo?

Speaker5: Yeah. Yes, on.

Dana Arnett: The Sony lot. Um, on the grass. And, uh, I think there were maybe 30 of us, diverse suppliers and wicked Bionic set up their booth. And the joy of not even the other wonderful corporates that you brought in, but the joy of the employees coming up to the booth and talking and the pride of like, you could just feel it missed me. I worked on a lot for a little bit and it missed. I missed that feeling of community, that like a studio lot. But you also, you and your team brought together, brought us all together and elevated us. All right. Elevated us. Yeah. So many.

Lance Dorsey: I think what makes it special is the ability to be your authentic self. And that’s something that Sony, in my estimation, does a wonderful job of. I don’t have to compartmentalize. I don’t need to go too far into my history. But I’m a 13 year Air Force veteran. I served during Don’t Ask, Don’t Tell. I know all about having to compartmentalize the time that I wasted, having to think about how to communicate something and not give myself away, um, was just exhausting. And I think part of my joy of going to work now is not having to expend that energy and compartmentalize it and hiding. I can just be myself, and it makes me a better employee and a better person. Um, and I think that’s the joy that I see emulated in other people who also get to be their authentic selves when they come into the Sony lot.

Dana Arnett: You said, you know, I have said this many times, and I say it again because we’re working with the Oregon Department of Veterans on Veterans suicide there. And I also hear your service, Lance, really, it’s I’ve learned so much and chokes me up. Thank you for that. And I.

Speaker5: Appreciate that.

Dana Arnett: In your story. You know, that being your authentic self. I worked in television. I was a VP for the last ten years before I left this business, left to open my own business, and I couldn’t be right. I was married to a man and found somebody. And then it became this. And, you know, she’d send me flowers and I’d freak out because, like, oh, my God, they’re going to know because God knows they couldn’t be from my mother. But I was so, so protective.

Speaker5: Of.

Dana Arnett: Myself because these men in charge were that they were family men and they were not. This was the this was the it was the kind of person they made fun of behind the closed doors about, you.

Speaker5: Know, absolutely.

Dana Arnett: Not willing to be that. And, and when uh, when I left and, uh, quit that career, I said, I want to be in a place where I can be myself, all of myself, not just get all of myself. And opening my own business. Boy, in last ten years it has been I don’t even have to think about that stuff anymore. And in the people that I out in the world and partners and people like you, I don’t have to think about it. Isn’t that a freedom? Isn’t that a freedom?

Lance Dorsey: What’s interesting to me, especially in the business community, is how much. Pressure and weight was put on that. Aspect of my life. And then how freeing it is to realize that it doesn’t matter. Like it doesn’t matter. I’m still able to do my job, even do it better than I did before. Um, my engagements haven’t waned. I mean, it just didn’t matter. And it’s just a huge weight that’s lifted off. And I guess for anyone that’s listening, if you’re going through this, Dana and I can definitely relate to that. But to tell you that within the business community, once you find the right spot, the right job for yourself, it really doesn’t matter. Um, I think this is the first time that I’ve ever had a photo, uh, on my desk at work, uh, of someone that I was seeing and just just things like that that I guess other people don’t think about. That was a huge deal for me. I’m like, okay, well, what picture do I choose? What frame should I make it? Like a small right? Should I make it a small one that way? Like it’s just over here on the side or.

Speaker5: Um.

Lance Dorsey: Yeah, but then it didn’t matter.

Speaker5: It didn’t matter.

Dana Arnett: And I think to your point, and I think with diversity, you know, eventually. Right. Because I say, you know, it’s it’s a good thing and a bad thing that we have to segment people in order to market to them. Right. But it’s necessary now. But maybe if it’s a good thing, one day we won’t be segmenting people and we can just market to them, right?

Lance Dorsey: Yeah.

Lee Kantor: Now can we talk a little bit about, um, maybe start with you, Lance, from your lens, what could diverse firms do better to help you help them?

Lance Dorsey: Yeah. The the first one is definitely the self-identification. Um, we need to know that you’re out there. Uh, if you are certified through, you know, one of these affinity organizations like WebRTC or the Nglcc. Um, to, to either put that on your website or put that on your marketing materials just to let us know that that it’s that you’re out there. I know there’s a lot of apprehension for that because not all companies are as accepting. Uh, and there are some that might view that negatively. So it is a personal choice that you have to make. But the the biggest thing for us is to be able to identify that you are a diverse business, because that’s something that we’re looking for. I’ve shared this story before. Uh, and I’ll try to do the Cliff notes version, but, um, there was an company that I. Was employed by. Previously, we were part of an organization that advocated for diversity. We were asked to put together a video to talk about the great work we’re doing with Self-id and how we’re helping, you know, expand diversity. Um, we use our in-house comms, put the video together. The night of the event, the group that went before us, theirs was captioned, and they use large font for the people who were visually impaired and had captions for people that were hearing impaired.

Lance Dorsey: We had neither of those things. And so we were backstage scrambling to find someone to come out and sign during our video. Um, had we partnered with someone like Wicked Bionic or had we partnered with someone, um, who belonged to the disability community or was knowledgeable about that? They would have pointed that out to us. And I think it goes back to that not knowing what you don’t know. Right? Um. I know that kind of is a little off topic from your question about how can those businesses help us, but I guess that’s another way, right? Is is coming to us and saying, hey, listen, I saw this great thing that you did. There’s a way that you could make it better and make it more inclusive by doing this or including this, or have you considered this? I think all businesses or corporations are looking at ways that they can improve or make things better, uh, more accessible, uh, more engaging and inclusive, and having businesses come to us and help us solve those issues, I think is a huge way, um, that they can make themselves known and help us help them by helping us.

Dana Arnett: You said something funny because, um, you told me this story a long time ago. I think we were at one of the webcast events, Lance. And you said, uh, that a diverse supplier. So I think it was a woman owned business. And you said she she emailed us or called us and she saw a gap, maybe on your website or some saw a problem. And, you know, it sounded like it was something minor, but but she you’re like, oh, geez. You know, because I think that’s the open mind and it’s help us be better, all of us. Right? Help us be better at what we do. And you didn’t make that mistake on purpose. On purpose. But that accessibility, right. It is now a fumble. If you don’t, if you don’t do it right because it’s now known out there. So making everything ads and you know, and websites and everything else accessible. But I remember what you said about that woman and how you’ve continued right to give her business.

Lance Dorsey: We have. Yeah. She was amazing. Uh, what she called us out for was the font size on one of our websites. And, I mean, we looked at it and I was like, she’s right. This is an eye chart. This is all, um. And she helped us make that site more accessible. And then she looked at some of our other things that pointed, you know, out, uh, links that weren’t, you know, clicking into sites that were accessible and how we could make those things better. And it’s it’s amazing. I mean, it was again, uh, engagement that we didn’t think was necessary until someone pointed out to us and said, hey, you know what, you do need to fix this. And then we were like, fabulous, help us. Uh, and we were able to do that.

Dana Arnett: And the organic experience for a supplier. How wonderful is that?

Lance Dorsey: I love it, I love it again. Oh go ahead.

Lee Kantor: Sorry. I would like to get Dana’s perspective. Like what would you like to see from your lens on how enterprise, uh, can help you, you know, be found.

Dana Arnett: Um, well, I want to. I’d like to do it as a recommendation to any of our listeners. And I think what that’s about is, you know what Lance said? Visibility, right. And visibility in your certifications. I will say that as with all the certifications we have, that does not mean we are good at what we do. We have to be good at what we do. We have to bring high value first and then then companies like Lance’s looking for diverse suppliers. We’re still not going to get the job just because we’re a woman owned, LGBT owned business. We’re going to get access to more opportunities, is the way that I look at it. But we will not win because ultimately they need the best supplier for the job that they have. And, uh. For us. What I have seen is when I go to, um, organizations like we back West, like we bank the National Conference, like NLTK. And if you don’t know what any of these are, I’m sure that there will be resources on the web WBEC West website to learn more. But going to those conferences and meeting and my job here, I do business development is to be visible, to develop relationships with people. Lance and I have become good friends at these events. We share cards together and stuff. You know, it’s just become visible, become known because when your proposal crosses the desk or, you know, an email comes in, somebody’s going to look twice if they have a relationship with you. So I think there’s just a there’s just an organic way to develop relationships. And then, you know, there is the the simple, simple yet hard task of seeing what, what’s available going on individual websites, I mean, city, county, state. We’re doing that. You know, every other day the team’s looking for other opportunities in government, but with the private organizations as well, those relationships allow you the possibility to get invited to propose. So would you agree, Lance? It really is developing the relationships.

Lance Dorsey: Absolutely. I’m like, I’m over here shaking my head. Yes. Uh, to two things that you said. One in the in the 13 years that I’ve been in supplier diversity, no one has ever made a decision to award a contract to a diverse business solely because they are diverse. They had to have a quality product or service that meets the need or solution first, and then the fact that they’re diverse. Um, was again, an additional selling point to, uh, fresh perspective or unique perspective that could be a value add to the great service or product that we were already buying. Um, and then the second thing that you mentioned, I mean, Dana and I do share cars. We go to these events. We have shown up on the same plane before, and it’s like a mini reunion. I’m sure people are like, what’s going on with these two? Um, but it’s because Dana and I just to give you props for a moment. Um, Dana, you have this innate ability to just engage with people in a very genuine and authentic way. You’re just so real. And I love that about you. Um, our initial conversation, I was like, this is someone that I really like.

Lance Dorsey: I want to learn more about her and her business because you didn’t sell to me. You engage me as an individual. I can’t tell you the number of times I meet people. And they see my name, and they see, you know, who I work for, and they just go into their sales pitch. But at the end of the day, like, I’m still a person. Um, and so you make that human connection. We establish that friendship. You know, if I’m at the airport and I see you coming, I’m like, listen, you want to split a car with me? We’ll head out, but I will not. I will say there are other suppliers that I’d be like, well, I’ll see you there. And so I’m getting into my car because I don’t know them the way that I know you. And so I think that’s that’s so important. Um, what you just underscored there is again, that making that connection, um, with corporates, um, and now you’ve become someone that I know and I’m invested in you personally. And so I want to see you succeed. And so when those opportunities arise, I’m like, okay, would this be something that Dana would be a fit for?

Dana Arnett: You said such a good thing. And I’ll tell you, I’ve always been so compassionate. Um, that’s why I love, love you all that are fighting the good fight for us diverse businesses. But I’ve asked many of our mutual friends that are on the corporate side. You know what? What does it what does it? Because I see what happens. You go to a conference and especially for you, like you said, Lance, you’re Sony, you didn’t have to have a booth. You got 40 people thick and everybody pinches you and they.

Speaker5: They don’t think.

Dana Arnett: About the person behind them. And how are you to distinguish one of us from the other? How are you to go home and take, you know, and you’re not just going to one conference, you’re doing multiple days and then others. So it really is, you know, people come to conferences and expect engagement. Then, hey, Lance is going to actually give me a contract. That’s all I’m going to be working with. So I don’t understand that, because it’s so odd to me to think make that leap. But people are just want business, right? They just want they just want business. And so I did learn, um, like the journey. I think we did this at WebEx West last year. I did learn the journey that you and your counterparts at other companies have to go through to even stand up for me, if I am a viable person in your in your supply chain, it’s a lot. It’s a long, long journey. And that’s why I always, um, respect, um, first priority for me is just to, just to be friends. And, you know, not everybody clicks with everybody. But it’s fun and I bring joy. I get joy when I see you. So, you know, it’s just there’s a little tribe of us that it’s. It’s just a blast. So that’s what I look forward to.

Lance Dorsey: Likewise. And again, it’s yeah, I love that. It’s not about establishing these friendships where you have to be friends with everyone, but it’s establishing a connection. Um, on a human level, we’re all connected in some way, and it’s establishing what is that connection? Um, and I meet lots of marketing firms when I go to these events, but I’ve only met one Dana Arnett. Um, and so that that connection is there.

Speaker5: Thank you. Lance.

Lee Kantor: Now, how can allies or people that aren’t part of the community be better advocates and partners? Mm.

Lance Dorsey: That is the question. Did you or isn’t it? Go ahead Dana.

Dana Arnett: Oh thank you Lance. Oh, boy. The allies of partners. You know, I will say something that may or may not be the bigger picture that Lance might bring, but, uh, one of our goals as as a small business, uh, diverse business is to partner on projects, bring in other suppliers for us, right? Other diverse suppliers, LGBTQ suppliers, minority suppliers that can support our business. Right. That can ultimately bring more value to the client. So for us, we have an 8% goal that we will spend, you know, 8% of our revenue with other diverse businesses. So we team up to be, um, more equipped to serve as of at an even higher level. Um, and I think that’s for us when I say diverse allies or partners for us. That’s really the crux of our business, right? How we grow.

Lance Dorsey: Yeah. From a broader lens, um, allyship in and of itself is care concern, uh, about issues affecting marginalized groups that you’re not a part of. Um. And so I think that in and of itself is kind of looking at it from the lens of, okay, this doesn’t impact me, but why should I care? Um, and I think that speaks to if you are someone who doesn’t identify as someone within the LGBT community, why should I be advocating for these LGBT business owners? Well, that’s allyship, right? It’s it’s looking around. I mean, and it doesn’t take much. You can, you know, just go out to the internet or pick up a newspaper or turn on the news and you’ll see the impacts that are having, uh, that the LGBT community is experiencing right now. And it’s okay. How can I, through my place of allyship or privilege of not being impacted by these things, help support and uplift this group? Um, and that’s either personally or from a business perspective. Um, and from a business perspective, I mean, we see what the rewards are of that. You know, Dana mentioned the buying power of the LGBT community. Um, the fresh perspectives, um, that are brought to the table, the intersectionality that’s inherent within the diversity of the LGBT community that can make your business your product better by identifying things that might not be encompassing or inclusive enough to that community. Um, that can help you tap into those resources.

Dana Arnett: You said the beautiful heart of it all, which I think is at the long beyond our businesses or what we do. And I know that when I see allies in, um, a protest or in, you know, writing letters and support or speaking on our behalf and support that it almost it chokes me up. It’s like having something. Right. And I will say, you know, um, uh, you know, I was a straight person, I guess we could say, but, you know, married and all that stuff for, for most of my life. So when I was 45, I met my partner, um, I joined a minority. I had no idea what was like. I was white, privileged in a nice neighborhood in Los Angeles, like private schools. And I never even considered anything other than that. And I did not know that this would be different. And so had I known and been exposed to other groups, I, I would think I would have done I would have advocated. Right? I would have been like, oh, that’s not right, you know? So I think that that’s what chokes me up. Thank you for doing that on our behalf, you know.

Lance Dorsey: Absolutely. Yeah. And those experiences that. Give them insight, right? Uh, into something or an experience that they didn’t know that turns them into allies and advocates. Um, yeah. Uh, even as ugly and detrimental, some of those experiences are, um, like the murder of George Floyd. Um, like, uh. Oh, gosh, his name just went right out of my head. But the young man that was killed in Texas, um, and his parents started the foundation. It’ll come to me later. And I do apologize because they’re beautiful people. They were at Engelke a few years ago. Uh, his father spoke. Yeah. Um, is it Shepard? Last name? Shepard.

Lee Kantor: Yeah, I think so. Matthew Shepard.

Lance Dorsey: Matthew shepard, thank you so much. Yeah. Uh, his father spoke, and, I mean, just you talk about someone who’s forced into allyship, uh, under the most awful circumstances of losing a child. Um, but his words, I mean, he was so encouraging and uplifting and, um, he just in that moment in that auditorium became the father in the room saying the thing that maybe some of those individuals within the room never heard from their own father. Um, and to your point, Dana, it chokes you up because it it it. Changes your. Oh, gosh. Uh, the way you see yourself, your self-esteem, your your ability, it’s it’s.

Speaker5: It’s hard to describe. I’m not alone.

Lance Dorsey: I’m not alone. Yeah, yeah, it was it was just amazing. Um, and shout out to the Matthew Shepard Foundation. Absolutely.

Speaker5: Absolutely.

Lee Kantor: Now, are there any specific resources, networks or mentorship programs that have impacted you in your career that you could share?

Speaker5: I can see.

Dana Arnett: Oh, boy. How a lot. Um, I’m in a business development group for the last six years. Pinnacle Global Network and the, uh, the, uh, the woman that’s in charge of the whole organization is Alison Maslin. She’s very, very much involved with women owned businesses as one. And, um, gosh. And then, like we were talking about before the national, uh, National Association for Women Businesses, and I can’t give the whole WB and C, I don’t think anybody really cares about that. But WB, E and C, it’s a certifying organization along with Quebec West. So and then uh nglcc. There’s been so many um that like Lance of the beautiful thing that that can give you an opportunity to feel part of a tribe in support of your business. Right. Because we’re all looking for business opportunities and develop these great relationships and, and move and grow together. And that’s what I found in organizations is how am I best? Uh, I, you know, the Maya Angelou said something that I just was so moved. Um, I come in as one, but I stand as 10,000. And that’s how I feel about all these organizations of being a part of. It’s not, you know, you’re not by yourself.

Lance Dorsey: I think this is perfect because all I have to do is say ditto. Uh, and you have wonderful organizations like WebEx West. Jamie Lomax does an amazing job of emailing me and my direct supervisor, thanking me for the support whenever I go to an event, speak on their behalf or, uh, whenever, uh, you know, we’re engaged in the, uh, the conference. Um, she does that great job of follow up, but she’s also someone that I can rely on to, uh, if I need a referral. Um, if I need statistics, numbers, something, I can go and make a business case for. Why? We need to take a particular course of action. She’s someone that I can rely on to provide me that data. So from a business perspective, absolutely. The affinity groups, uh, are amazing.

Dana Arnett: And as the other side, this is a player side of what you said about Jamie Lomax, one of my favorite people. And she’s been so supportive of me in my business a couple of years ago, she said. Doo doo doo doo doo doo Go-Go’s. Like, yeah, we do. We do a lot more, but we do logos. And she connected me with Onchit at Disney and we won a yeah, the Dei team at Disney. So that was Jamie asking the right questions. And again, knowing somebody and developing a relationship. And Jamie is, uh, one and Doctor Pamela, one of the biggest promoters, you know, to help us all succeed.

Lee Kantor: Now, before we wrap, Dana, can you share maybe your ideal client and what they look like and who they are, and then the website, the best way to get Ahold of you?

Dana Arnett: I can. So my company is wicked bionic and we are wicked bionic.com. That’s bionic singular. And we our ideal client that I think is really basically the majority of the work that we do are businesses that struggle with visibility and engaging their target audiences, effectively finding and engaging them. And we help them create targeted marketing strategies that, um, that will, uh, connect, like we were saying, all saying earlier, connect with messaging that will will drive awareness or drive, uh, purchasing or drive, um, uh, engagement in some way. That’s what we’re that’s the kind of business that we work on where we really excel is, uh, marketing campaigns.

Lee Kantor: And, Lance, what’s the best way to connect with you or somebody on your team?

Lance Dorsey: Yeah. Uh, if you’re interested in partnering with Sony Pictures and your diverse owned business, and I think this is specifically targeted to the LGBTQ business community, but any diverse business, um, you can go to our website. It’s, uh, supplier dot Sony Pictures. Com is a great landing page. Uh, it has information about our responsible sourcing program, the types of things that we buy. There’s a link where you can, um, register in our repository, which I will tell you is decentralized. So it’s not just myself or my teammates log logging into that, uh, repository of suppliers. We make it accessible to our sourcing team, to our stakeholders, so that it’s a self-serve portal for them to go in and find and engage with those diverse suppliers. Um, you can also email myself or the team at responsible uh, underscore sourcing at spot Sony.com, which is also on the website.

Speaker5: Well, thank you. And I was going to.

Dana Arnett: Say I’m sorry is to contact us. We have a contact page at the end. We’ll fill out anything that gets to our team and we can respond.

Speaker5: Well thank you.

Lance Dorsey: Love your website, by the way.

Speaker5: Dana Lance.

Lee Kantor: Thank you both for sharing your story today. You’re both doing such important work and we appreciate you.

Lance Dorsey: Our pleasure or my pleasure? I don’t want to speak for you.

Dana Arnett: Speak for me, my friend. My pleasure. Well, nice to meet with you, Lance. And thank you, Lee, for hosting us.

Lee Kantor: All right. This is Lee Kantor for Women in Motion. We’ll see you all next time.

 

Tagged With: Sony, WBEC-West, Wicked Bionic

BRX Pro Tip: Body Language Cues in Sales

June 11, 2024 by angishields

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BRX Pro Tip: Body Language Cues in Sales
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BRX Pro Tip: Body Language Cues in Sales

Stone Payton : Welcome back to Business RadioX Pro Tips. Lee Kantor, Stone Payton here with you. Lee, when you find yourself in a selling situation, do you actively look for body language cues?

Lee Kantor: Absolutely. I think this is why selling face-to-face is so much more effective in business because you can look at someone’s body language and then kind of gauge how interested they are.

Lee Kantor: Here are some body language cues that kind of tell you that the person is interested in what you’re selling. If they’re leaning into you as you’re talking, that’s a good sign. If they’re smiling and nodding their head in agreement with you as you speak, that’s a good sign.

Lee Kantor: You know, look at their arms and legs. Are they crossed or uncrossed? If they’re uncrossed, they’re interested. If they’re crossed, they’re not interested.

Lee Kantor: Are they mirroring your hand movements as you talk? Are you mirroring their hand movements as they talk? Are they asking you clarifying questions to better understand your offering? I think those are some cues that tell you where you’re at in the selling process. Observing a person’s body language and adjusting what you’re saying based on what you’re seeing helps you sell more.

Lee Kantor: And that’s why I’m a big believer in face-to-face as being more effective than kind of just by email or text. I think that the more you can kind of move your relationship to a face-to-face, whether that’s video or it’s person, it’s going to help you sell more.

Adrian Boysel with BrandButler.ai

June 10, 2024 by angishields

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Adrian-BoyselAs CEO of Instagraphics, Adrian Boysel has honed his skills over 15 years, cultivating a database of 5000+ clients and earning a reputation as a premier social impact marketer in America.

From his roots in Sacramento, California, Adrian has navigated a journey from homelessness and dropout to successful entrepreneur, husband to Whitney, and father to Sunny. In 2015, he co-founded Adrian Agency Inc., leveraging his expertise in digital marketing and branding.

Alongside his wife, Adrian built a 7-figure agency, hosted a faith-based radio show, and co-founded TAG TALKS to inspire others. Achieving six figures in personal income in 2019, he’s since spearheaded a movement empowering creatives, earning accolades like a humanitarian award at Disney World.

Sharing stages with industry luminaries and hosting the Creative Business Summit, Adrian’s passion lies in fostering success in health, business, and relationships for creatives while giving back to youth programs nationwide.

Connect with Adrian on LinkedIn and learn more about BrandButler at https://brandbutler.ai/

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Atlanta, Georgia. It’s time for High Velocity Radio.

Stone Payton: Welcome to the High Velocity Radio show, where we celebrate top performers producing better results in less time. Stone Payton here with you this afternoon. You guys are in for a real treat. Please join me in welcoming to the broadcast with BrandButler.ai, Mr. Adrian Boysel. How are you man?

Adrian Boysel: Oh yeah. I’m so good, brother. Thanks for having me.

Stone Payton: Well, it is a delight to have you on the broadcast. I got a ton of questions, man. I, I know we’re not going to get to them all, but, uh, I wonder if we could start if you could paint a picture for me and our listeners. Mission. Purpose. What are you and your team really out there trying to do for folks, man.

Adrian Boysel: Everything is leading back to helping at risk youth and in turn, restoring broken families, that we can help give them a better foundation, show them that business and entrepreneurship is a pathway, the greatest pathway to self-improvement, and they can build a business that sets them free from a 9 to 5 from a typical job, and they’re able to do what they’re passionate about and love, right? That’s going to set them up for a lot more success and a lot more impact, which is really what I’m after. And so helping them build better families. And that’s going to in turn, build better communities and build better states, build better countries. And that’s ultimately the goal is just to make a little bit of a difference in the world with each person.

Stone Payton: What a wonderful North Star. It, uh, it sounds like noble and rewarding work. And one of the expressions of, uh, of that vision and that mission is this, uh, brand Butler dot AI. Tell us a little bit about this thing.

Adrian Boysel: Yeah. So I started my journey as a self-taught, uh, business owner at opened up my first brick and mortar in 19 years old, wrote my business plan after, uh, making some bad decisions and following my dad’s advice that wound me up doing the 30 days in a jail cell. And so I wrote my business plan, and I said, I’m never going to do this again. I’m going to change my life. I’m not going to live and take advice from my dad anymore, and I’m going to live my own life and do something different. I had a mentor that really encouraged me, uh, and I had some good mentors, but I didn’t really have the mindset to be able to go out and hire coaches and consultants and experts out in the field. And through my journey, I’ve taken the long, treacherous, hard path and done everything the hard way. And I want to be able to save younger people from having to do everything the hard way. And one of the keys to success as an entrepreneur is having your plans in place before you start. Now, you don’t have to over plan, but having a simple basic plan in place so you have a clear vision and direction for where you’re going is so critical. So I’ve created two tools as at the moment, but we’re going to have a whole suite of tools that we’re working on. The first tool was the brand strategy tool. This is getting you clear on what your story is, what your niche is, and what your identity is.

Adrian Boysel: What are what archetype are you? Carl Jung came up with the archetypes of the hero, the revolutionary, the sage, the magician. Right. There’s 12 different archetypes. And so I help walk people through that and develop their brand strategy. Your mess as your is your message. As many speakers and people have said before me, that is one of the things that you go out there. And what I’ve learned about people is that their voids have become their values. And so if I can get deep into their heart and find out what those voids are and where their values are, I can wrap everything that they do in their business and their brand strategy around that. And that’s what differentiates them from everybody else, because nobody else has the same story. And so once that foundation is laid, then I can go into the marketing plan and it goes from prospects to lead to customer. And I walk them through the same phase. So Brand Butler is an AI tool where I’ve basically created a digital twin of myself, and I asked the same questions. I took all the consultations I’ve ever done, downloaded the recordings of them, use the transcripts, and trained an AI bot to be me. And it walks you through these questions, and the deeper you’re willing to go, the better your blueprints are going to come out. So it creates a brand strategy and a marketing plan that gives you the pathway and the deliverables of what you need to actually go out and build a business.

Stone Payton: So am I right that the foundation or the impetus for this body of work that you’re evolving into, uh, was putting together an agency, Adrian agency? Have I got that right?

Adrian Boysel: Yeah. That’s correct. It all started with that. Uh, you know, I had the first business, which was my walk in graphic design and printing studio. I ended up adding signs to that where I’d walk in. People would sit down right in front of me and design their business cards, their fliers, their logos, their websites right there while they sat there, literally, they would walk out with a finished product. Even their business cards would be printed right there on the spot, or their signs right there on the spot, and they’d walk out with it. So I sold that business in 2011. I had all this experience in branding and SEO and web design, but I didn’t know anything about advertising. So I went to Chicago, learned how to do Google ads, and then I started doing freelance consulting because I didn’t have a business. So I was just doing consulting. And after finding a lot of success generating well over $50 million for my clients doing the consulting, I said, okay, it’s time for me to open up a brick and mortar agency. And then in 2021, I went through kind of a big aha moment in my life where I realized that the type of clients that I wanted to go after was not a demographic which everybody in the industry was telling me, just go after carpet cleaners or just go after attorneys, or just go after a certain niche niche down right.

Adrian Boysel: Everybody says that. I realize that that wasn’t the right path for me. And it all came very clear because I was doing a lot of work with youth already and ministry at that time, it became very clear that the people I wanted to work with most, it was a psychographic, not a demographic. I wanted to work with social impact driven brands and companies and organizations. Anybody that has a cause behind their brand, where they’re trying to make the world a better place in some way, whether it’s at risk youth, domestic violence, animals, whatever your cause is, whatever breaks your heart in the world, as I like to say, that’s what I want to help you go out there and increase your impact on.

Stone Payton: So did you get an early win or two? Maybe you. Could share some highlights of of that, because I got to believe that, uh, encouraged you to keep going down that path.

Adrian Boysel: Well, I think, yeah, when you when you make a big leap like that, I actually fired about half of my clients at that time, 2021, and went all in on the social impact stuff because half of my clients just really weren’t in alignment with that. And as soon as I did that, we lost, you know, half of our revenue. But within six months, uh, my revenue ballooned. And I have I can say that was my first seven figure year I had ever done a business. I’d never done less than six figures ever since I started. But that was my first seven figure year. So the results really spoke for themselves. And I started helping companies like Wetip Comm, which was the largest anonymous tip reporting company in the country, rebuilt their whole website, helped them with some of their branding, created explainer videos for them, and they were acquired, uh, as part of that whole deal. And so I was able to help them get a bigger impact, a bigger a bigger reach. Um, and then Elgin Comm, which is a huge employer out of Connecticut, uh, that works only with veterans. They hire veterans to come into their company, they train and they they basically reintegrate veterans out of the out of the military into the workforce. And so helping companies like that that are trying to make a big difference, that’s I’ve just watched the impact that it’s made. And I mean, I’ve watched companies go from 3 million to to $8 million in just ten months utilizing some of these strategies that I have, um, in a very short period of time.

Stone Payton: So now that you’ve got this kind of momentum, you’ve got some successes under your belt. What are you what are you finding the most rewarding man? What’s the most fun about it at this point for you?

Adrian Boysel: The the dream for me since about two years ago has been to be a full time content creator, educator, trainer, um, and just be able to to educate as many people as I possibly can. I really love teaching. I would say I’m not. My skills are my. My ax isn’t the sharpest there yet. I’m a work in progress. Um, but it’s something I’m really passionate about learning and try to become the best teacher I possibly can. But content creation and speaking is something I’ve spent a lot of time sharpening that act, so I’ve gotten really good at speaking. I’ve got really good at the content creation, understanding content strategy. I launched another brand, uh, beneath Brand Butler called Video Marketing Vault, where we start a lot of our stuff for our clients starts with video. So if we create a video for a client, we can turn that into blogs, we can turn that into books, we can turn that into lead magnets. We can turn that into courses. There’s so many things that we can do with video content, even podcasts like this and radio shows, there’s so much that video can be leveraged for. And so I created the Video Marketing Vault brand, and I’m helping about half a dozen people right now with that. So that’s really been my forte. And what makes me really excited is to help people create content.

Stone Payton: Okay, so it’s my show. So let’s talk about me for a minute. Yeah, I’m the number two guy in a pretty successful media company. My business partner and I, we own the Business RadioX network. We have several physical studios around the country. We have developing markets that are available for for partnering with us. It’s growing slower than we’d like it to. Uh, it’s grown organically, which has had its some of its own rewards. But as we begin to learn more about your world, your work, what are some ways we might tap into it? And if we were beginning to work with you, and I know I’m giving you very little overview information here, but like, what are what are some of the first steps or the first kind of conversations or activities we might engage in?

Adrian Boysel: Yeah, I’ve been given a lot less in the past. And so one of the things that I would say is if you look at the the former, uh, greatest marketers of all time, what we call the rich dad marketers, that’s Clickfunnels, Russell Brunson, Steve Larson, some of my mentors, uh, known and been working with now for a decade, have taught me some of this stuff. And you look at they call the rich dad marketers like P.T. Barnum. Right. One of the best and first millionaires in the United States. His whole concept that he created was dramatic demonstrations. Everything that he did from promoting the singer that he brought over from Europe to the the biggest elephant to walking across the bridge and, and the Brooklyn Bridge and all these things, dramatic demonstrations and actually doing things that bring shock and awe to people. Right. Adley kinsman is a content creator who gets over a billion views a month doing dramatic demonstrations, and her approach to doing dramatic demonstrations was just to take two things that don’t belong together. So she did a cooking video, and in the cooking video within 10s, she opens up her fridge and there’s a box of tampons in the fridge. And people lost their minds over there in the comments. And she doesn’t mention it. She doesn’t talk about it. But it’s that subtle little thing that’s like, what the that doesn’t belong there, right? Her first video she ever did, I think she got 10 million views.

Adrian Boysel: She put chickens in her bathtub, right? Nobody thinks to put chickens in a bathtub. But those you take two things that don’t normally go together and you combine them. And all of a sudden you create those polarizing, you know, uh, shock and awe factor with people. So figuring out what that is for you guys and figuring out how to create, uh, drive more eyeballs back to your offers. Right. That’s a really important thing, uh, on your offers. Right? You got to have a good hook. You got to have a good story, as I talked about. And your offers got to be irresistible. And this is where a lot of people miss that part. Uh, a quick story. I had a brochure that I designed years and years ago, and I took it to one of my mentors who had been doing marketing for almost 40 years at that point, and he showed him my brochure. I was all proud. It was probably one of the best designs I’d created. And he’s like, wow, this is beautiful, Adrian. I was like, thanks, thanks. I was so excited to get validated by this guy who was, you know, late 60s at this point. And he’s like, but what’s the point? I’m like, what do you mean, what’s the point? I’m like, buy a mattress, of course.

Adrian Boysel: And he’s like, where does it say in here to buy a mattress? And then the light bulb went off and I was like, oh my gosh, it doesn’t say anything about the mattress. It’s like, listen, Adrian, you’re really great at design. You actually have a really strong skill set for marketing, and I can tell you’ve done a lot of it. He’s like, but you don’t have the fundamental foundation of what marketing really is and the science of marketing. It all comes down to logic, logic, ethics and emotions. And if you can understand and implement those things and understand what motivates society, which is vanity and greed and love, you will win. And once I had those those little gold nuggets, even just at a surface level, that changed everything with my marketing strategy. So I created these marketing plans and the brand strategies based around all of those things, including books like story brand books like The Ultimate Sales Machine by Chet Holmes. I took all these pieces of information and could have created a conglomerate of the purpose driven branding strategy, purpose driven marketing. And that’s what I would encourage you guys to do, is what is your purpose? What is your vision? What is the cause behind? Find your brand, and the more you’re able to speak that and shout that and tell that story from the rooftops, the bigger the impact you’re going to make.

Stone Payton: And this brand butler, I and some of these other tools that you mentioned would help us get started on that journey, but also it sounds like maybe equip us so that we’re not always dependent on you and your team going forward. Is that accurate?

Adrian Boysel: Correct. Yeah. It gives you it gives you clarity. It clarifies your vision, brings you something that is now in writing, right? It gives you everything from your mission statement, your core values, your initial story, your ideal client. Who do you want to repel? A lot of people are thinking about the types of people they want to repel that will actually go out and talk about your business because you’re repelling them intentionally, right? Um, and it gives you your archetype. There’s so much that goes into it. So this is going to handle a lot of that stuff. We’re working on an avatar builder for, like creating different avatars of different types of people you want to target. We’re working on the business planning tool. So there’s a lot coming down the pipeline with Brand Butler. I wanted to be able to give these tools to any business owner at any budget to build a utilize, at least give them some clarity and direction. Because in this world with so many different tactics, the fundamental strategies don’t change.

Stone Payton: I know in our line of work media, podcasting, and, you know, there’s, uh, in our particular line of work, it’s a lot of it is focused directly on business development. There are more than a few myths, misconceptions, uh, a string of common mistakes that people make when they try to get into this arena. I got to believe the same is true in your world. Do you see, or do you come across some of the same patterns when you first start working with clients that you know you’re going to need to address?

Adrian Boysel: Oh, yeah. I mean, expectations are probably the biggest because if they’ve worked with one agency or 10 or 100 agencies, it’s always the same common thing over and over again. They overpromised and underdelivered over promised. Under delivered. The agency is telling one client what they want to hear so they can close the sale. And and the client is telling the agency what they want to hear. So they they will take on their business, right. And do it for as cheap as possible. And those that’s just an absolute recipe for disaster. So my job as an educator, as a trainer, as a consultant, is to come in and set the expectations from the very beginning to be as realistic as I possibly can. And then something magical happens, something magical happens, and it allows me to set the expectations to the point where all of a sudden, as we get into the campaign and things start happening earlier than I even said that they would, they’re like, oh wow, it builds trust. And they’re like, wow, this actually happened exactly like you said. And so I as I continue to set the expectations like, hey, you need to be thinking about this campaign on a one year, 18 months, two year level. If you’re expecting to get an ROI in 90 days, we’re not a good fit, right? If you think you’re going to put $1,000 a month into your roofing business, and you’re going to get any type of traction or ROI on your $1,000, like what? What would be a good ROI? You know, one for one, one for two.

Adrian Boysel: If you think you’re going to get results on that thousand dollars, you’re kidding yourself. Your competition is spending $10,000, $20,000, $50,000, and you’re all competing for 3% of the business. One of the common issues and failure points that I see in most businesses, even today, even in 2024, is the fact that very few of them have a CRM. And if they do have a CRM, they’re not set up properly and they’re not actually implementing it and using it the way that they should. And that is just devastating to see. And then don’t even get me started about the planning phase. I could probably go up to a thousand companies today and say, how many of you guys in a room full of people and say, raise your hand if you have a written marketing plan, and 999 of those people will not raise their hand. And it’s sad because we live in an age where this is more important than ever for any business is to have that marketing plan. So I’m trying to position myself as the person that’s going to set those expectations properly and help them develop a plan, because if you don’t have a plan, you’re planning to fail, right? Like that famous quote. And so this is the big, big cause. And a big mission for me is to help each business owner get a plan under their belt so they are at least operating with some sort of strategy behind them. That is proven. I’m using proven processes, proven methodologies from books and from campaigns that I’ve made millions and millions of dollars from.

Stone Payton: When it comes to sales and marketing, and I will often ask guests to talk to me about their sales and marketing process. But it occurs to me that you, more so than most, uh, you’ve absolutely got to be eating your own cooking, as my dad would say.

Adrian Boysel: That’s right. That’s exactly right. And and I, I do that, you know, for the longest time I didn’t I have no problem admitting that from 2015 until 2019, I was not eating my own cooking. Yeah, I was doing my own SEO and I was doing my own lead generation tactics, but I was not running ads. I was not doing videos. I was, you know, I was doing my podcast and radio show and stuff, but I was not fully immersed and fully in all in on my own approach and even the CRM side of things. I was not living those things out. And it wasn’t until I started doing that where I was able to cross that threshold of that high six figures and go into the seven figure mark. That was a really huge shift for me. And now YouTube has absolutely changed my life. There’s no better platform on the entire planet to grow a business than YouTube, period.

Stone Payton: So what’s next for you, man? Is there a book in you or are you going to continue to do, uh, more speaking and maybe more, uh, media like radio shows, that kind of thing?

Adrian Boysel: Yeah. So there’s two big things that are happening right now. I have four books in progress. One, I already finished, second one, I’m 20 pages away from just went over yesterday with my book coach. The third one, I’m like 70% done with. And then my business minute book will be the first one to come out. That one will be finished in five days. Um, so I have four books that I’m working on. And so that’s a big, big thing like content creation, right? That just all goes back to the content creation stuff. Uh, but the other thing that I’m working on, the second piece is my love gangster brand. So Love Gangster right now, as of this moment, is just a YouTube, uh, podcast and show. I have it on, you know, Spotify and YouTube, things like that. But my goal is to develop that into something much bigger. I want to create a movement and a community around love, gangsters and people who are actually making a difference in the world and killing it with kindness. Right? I want you to kill them with kindness.

Adrian Boysel: And so I’m working on a documentary. I’m working on a clothing brand. I’m working on quite a few things with love gangster. Not everything I can talk about quite yet, but this is a big passion project of mine, and it’s kind of become my moniker over the last 60 days, thanks to Adley Kinsman and meeting her at Secret Knock and getting to go to lunch with her as taking two things that don’t normally belong together and combining them. And that’s what I did with love. Gangsters have always been a fan of the Mafia movies, The Godfathers, the Scarface, the you know, all of that. But I also am very loving and I just people I just have this God given gift that when I meet somebody, I just immediately able to build that authenticity and that deep relationship because I’m just so unapologetically me. And so the love gangster thing just fits me. It’s who I am to the core. And, uh, if it wasn’t for the Joker song by Steve Miller, the spark, the spark and idea would have never come to my mind.

Stone Payton: Are you finding that writing the books beyond the value that you are providing to the different constituencies that you’re, that you’re wanting to serve? Are you also finding that that it’s helping you crystallize your own thinking, solidify your own, uh, processes that that to the point where it’s actually making you a better practitioner because you went through that process?

Adrian Boysel: Oh, yeah, I’ve run a lot of the content. So I wrote 27,000 words before I even knew that I existed on my book, on just one of the books. And then I ran my some of my processes and frameworks through AI, and it helped me refine those processes and those systems and make them easier to digest and understand. And that has been an absolute game changer. But my frameworks have really come to fruition in a whole new way, thanks to getting it all down on paper. And that’s again, it’s like a book is like the ultimate plan, right? You’re just writing down everything you’ve learned over the course. I mean, I’m, I’m coming up on my 18th year now, and I’ve taken everything that I’ve learned and I’ve put it down into this book called Design Your Future. Um, and it’s really refined my processes. I’ve got my leads framework, I’ve got my purpose driven branding blueprint framework, my marketing plan framework. All my strategies have really become concrete, uh, through writing process.

Stone Payton: Well, I don’t know when or how you would find the time, but I’m going to ask anyway about passions, pursuits, interests, hobbies outside the scope of your work. Anything in particular outside the scope of the of the work that you tend to nerd out about or like to enjoy when you try to give yourself some space?

Adrian Boysel: Yeah, so I’m a lifelong artist. I love to paint, draw. I do a lot of that with my my five year old daughter, sunny. She’s my whole world. She’s my only my biggest passion. Uh, I’m a dirt bike guy, skateboard guy. So I got a pretty cool, brand new 450 RL, uh, Honda dirt bike. I go out and ride with a couple of buddies of mine. I play the piano, took piano lessons during the pandemic, learned how to read music, which was really neat. Been strumming the guitar my whole life. Played the drums. So I’m I love music, I love art, I love being outdoors in nature, being in Northern California, where I’m at, uh, just north of Sacramento. Uh, I’ve grew up. Camping and wheeling and fishing and all that fun stuff. So those are like my biggest ones. I do a lot of shows with my wife, so we go to metal shows and concerts and, um, funk, funk, funk music. We’re really big into funk music. So music, art outdoors, those are those are the big ones for me.

Stone Payton: Well, and clearly you’re making the time to do that. And I guess I’ve come to believe that it’s important to give yourself that, um, uh, permission to do those kinds of things. In fact, I feel like I come back more recharged and better equipped to serve, don’t you?

Adrian Boysel: Absolutely. And you said a secret word there that most people probably missed. I bet 90% of the people that just heard that didn’t catch it. You make the time, right? We make time for the things that are important to us. You don’t find the time. You don’t get the time right. You make the time. And a lot of people are out there trying to get things right instead of asking for things. And that’s the thing I love about people that are from other countries is they are not afraid to ask for things, right. My wife is not afraid to ask for things right. Women are better at it than men. Men won’t ask for help, men won’t ask for stuff. And we need to get better as men and as leaders of asking for things, asking for people to use our services, asking for people to come on our show. Right. Asking for people to to create content with us. We ask them to do to help us with something. Right. And so I think that there’s two big things in that is making time for things and asking for things. Those are two secret weapons that if you start being more intentional and mindful about, you’ll see a big shift in your life and in your business.

Stone Payton: Amen. All right, man, what’s the best way for our listeners to tap into your work? Maybe have a conversation with you or someone on your team, whatever you think is appropriate. Let’s give them some points of contact.

Adrian Boysel: Yeah, I offer a free consultation, 15 minute my call strategy call on my website Adrian Boysel. Com Adrian b o y s as in Sam l. Com or check me out on YouTube. Everything I’ve ever learned at this point up until about, you know, a year ago probably is all on my YouTube channel. I’ve got over 400 videos. I’ve taught a ridiculous amount of content from SEO and advertising, radio ads, billboards, I mean, you name it. When it comes to marketing, business, entrepreneurship, I’ve taught it. So check me out on YouTube. Uh, would really appreciate the follow. Subscribe there. And I’m super grateful to be able to share this with you guys.

Stone Payton: Well, Adrian, it has been an absolute delight having you on the broadcast. Thank you for your insight, your perspective, your energy, your enthusiasm, your you’re doing important work, man. You’re having that social impact that you talk about and we sure appreciate you.

Adrian Boysel: Thank you so much.

Stone Payton: My pleasure. All right. Until next time. This is Stone Payton for our guest today, Adrian Boissel with Brand Butler. I and everyone here at the Business RadioX family saying, we’ll see you in the fast lane.

 

Tagged With: BrandButler.ai

BRX Pro Tip: AI Morning Routine for Sales People

June 10, 2024 by angishields

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BRX Pro Tip: AI Morning Routine for Sales People

Stone Payton : Welcome back to Business RadioX Pro Tips. Stone Payton, Lee Kantor here with you. Lee, today’s topic, AI for salespeople.

Lee Kantor: Yeah. If you’re not using AI, you should be using AI and you should be using it for pretty much all parts of your life and your business. I did this tip using AI, and what I did was I asked my perplexity.ai personal assistant for the morning routine for the best B2B salespeople. So I asked that question and it gave me an answer.

Lee Kantor: And you don’t have to use perplexity.ai. There are several. You should kind of experiment with them all. ChatGPT is another one. Google has a Google Gemini now, and there’s Claude and, you know, there’s quite a few out there. You can ask your AI what the other ones are. But I use perplexity.ai. That’s my go-to when it comes to these things because I like it because it gives you sources of their answers. It doesn’t just give you an answer.

Lee Kantor: So I asked it, “What is the morning routine for the best B2B salespeople?” And this is its answer. Number one, wake up early and have quiet time in order to start the day with focus and energy.

Lee Kantor: Number two, practice self-care like reading, meditation, exercise, or eating a healthy breakfast. Number three, plan and prepare. When your mind is fresh, make sure you block out dedicated time for revenue-producing activities like prospecting, following up, and sales strategizing.

Lee Kantor: The key to a good morning routine is having a disciplined morning ritual that promotes focus, energy, and action on the right activities that drive sales success. I thought that was a pretty good routine and I got it all through AI.

How to Recover From a Mistake with Your Best Client

June 8, 2024 by angishields

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Jim Thompson with IMI Association Executives

June 7, 2024 by angishields

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Jim-ThompsonJim Thompson, CAE, IOM is Vice President, Client Relations, with IMI Association Executives, an association management company headquartered in Raleigh, NC.

In his role, Thompson serves as the Executive Director for the Property Records Industry Association and the Electronic Signature Records Association. He is also serves on IMI’s leadership team and is responsible for client success.

Prior to working at IMI, Thompson served as Vice President of Association Management with CHMS where he managed the National Association of Extension 4-H Youth Development Professionals and the Association of Technology, Management and Applied Engineering and was responsible for business development.

Connect with Jim on LinkedIn.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Atlanta, Georgia, it’s time for Association Leadership Radio. Now here’s your host.

Lee Kantor: Lee Kantor here another episode of Association Leadership Radio. And this is going to be a good one. Today on the show we have Jim Thompson with IMI Association Executives. Welcome.

Jim Thompson: Hey, Lee, how are you doing today?

Lee Kantor: I am doing well. I am so excited to learn what you’re up to. Tell us about IMI. How you serving folks?

Jim Thompson: Sure. So IMI is an association management company that’s based here in the Raleigh area, Raleigh, North Carolina, and we’ve been in business for, gosh, about 35 years, represent about 23 different clients from anywhere from small regional associations all the way up to big international associations.

Lee Kantor: So what’s your back story? How did you get involved in this line of work?

Jim Thompson: Oh gosh, Lee. So, you know, it’s an interesting story. So for gosh, for about six years I actually worked in the newspaper industry, was a reporter with the News and Record in Greensboro, North Carolina, and was getting kind of, uh, I would say disenchanted with the newspaper business and. Well, and frankly, considering where the newspaper industry is today, I’m kind of thankful for that. It was definitely a blessing in disguise. But I actually went back and talked to my career counselor at my university, where I attended and made some comment to her that, uh, you know, I just I was sort of disenchanted with the newspaper industry. I didn’t know what I was going to do with the rest of my life. You know, here I am just like, you know, mid-twenties and, you know, just didn’t know where in the world I was going to go. And it just so happened at the time, I was very involved in a civic organization in town called the Greensboro Jaycees and was just very engaged in that, you know, community service. And, you know, she made some comment to me that, um, you know, she said, you know, every time you mention the Jaycees, you get this sort of spark in your eye and a little sparkle. And, you know, she’s like, have you ever thought about going into the nonprofits and actually working for nonprofits? And I’m like, well, you know, may already work for a newspaper industry. I don’t know that I could make any less money. She’s like, no, no, no, you know, I don’t mean like nonprofit, as in, you don’t make any money. But. So I actually worked for a junior achievement of north eastern North Carolina for about a year or so. And then, um, actually had a great opportunity to work for the North Carolina Association of Realtors and actually using my marketing, um, kind of communication skills and a job there. And the rest is history. So, I mean, I’ve been this is this year actually marks my 25th year working in the association industry. So, um, yeah, absolutely love it.

Lee Kantor: Now for folks who are working in an association, but maybe not with a firm like yours that help helps them. What’s your kind of sales pitch to them when you’re when they’re, um, deciding whether to keep going at it alone or to partner with somebody that has the expertise across a variety of associations, like your firm.

Jim Thompson: Yeah, sure. Great question. So, you know, as there’s several, several things, I mean, you know, with with associations, you know, we know that, you know, not all organizations can afford to have their own captive staff. Um, and, and frankly, you know, there’s a lot of costs that go into having your own professional staff, whether it’s, you know, just the overhead that goes along with it. Um, you know, it’s hard necessarily, like you kind of alluded to, you know, sometimes it’s hard to find, you know, somebody that’s good at everything. I mean, you know, it’s hard to find somebody who can do member services, who can also do marketing communications, who can also do finance. So for some organizations, it’s more cost effective to outsource either some or in a lot of cases with our organizations, all of the management services, um, to run their organization just from a cost standpoint. You know, when you look at, you know, we’ve looked at several studies over the years through Amci, which is the, um, AMC Institute. And, you know, you look at what a lot of standalone associations are paying for their, you know, professional services compared to their overall budget. Um, typically association, an association management company can save an organization, you know, anywhere from 5 to 20% a year on their management services, um, utilizing an AMC. Um, also, I think, you know, there are some organizations who I’ll use, um, some of the medical groups, for example, we used to work with a medical group that, um, we had a previous association management company where, you know, lobbying and advocacy was one of their their big things that they, they focused on. And so they spent a tremendous amount of money on that. But what was so. Great about working with the management companies. It enabled them to reduce their expenses to manage the association, but yet be able to put, you know, a considerable amount of resources towards lobbying and advocacy, something that was very important to them. So it allowed them to, you know, save some money, which enabled them to do something that was very important to them.

Lee Kantor: Now, do you find that, um, some of the associations before they, uh, take the leap to working with a firm like yours that they underestimate? Maybe, um, the amount of time and skill and, um, commitment it takes in order to grow an association. And maybe they were on a roll for a while, but as soon as there’s some turbulence and maybe member engagement goes low, or maybe their members are not, you know, rejoining their, you know, they get into a challenge of it’s hard to kind of spin that up from scratch. Whereas an association management company like yours, you have so many best practices and seeing what’s working, what’s not and trends and you’re so on top of it because you are working with a variety of associations that you can come in and make a big difference pretty rapidly.

Jim Thompson: Oh, 100%. That’s I mean, you’re right, only I mean, that’s the you know, I say that’s the beauty of being in an AMC environment is that, you know, for example, with our organization, you know, I my role as vice president of client relations here at IMI. So not only do I serve as the executive director for two national associations, but I oversee our account managers. And, you know, between all of our account managers, you know, they have, you know, 150, 200 years of experience of, you know, combined association experience between the lot of them, um, you know, so if you’ve got an association that’s come into us that’s maybe struggling with growing their membership or, you know, maybe they are looking at, uh, you know, revamping their conference and making it a true, you know, hybrid experience or, um, you know, looking at developing a certification program, whatever the case is, you know, chances are, you know, one of our account managers has been down that road before and has the experience that they can, you know, bring to the table. Um, and if our account managers don’t have it, certainly one of our, one of our VP’s, you know, in our client relations or client services or our, our current president of IMI, you know, certainly several of us have had have been down that path before. There’s really not much that we haven’t experienced in some way, shape or form.

Lee Kantor: Now, what is the typical pain that an association before they begin a conversation with your firm? Like what are they going through where it’s like, hey, maybe I should be calling IMI. Um, you know what is happening in their world that kind of precipitates that, that call to you.

Jim Thompson: You know, I think one of the big things that I, I see from, uh, association, you know, and I mean, this is, you know, not counting the associations who maybe were at another management company or whatever the case is, but maybe and I’m just using the example of, you know, an association who decides that they want to go to a management company for the first time. They’ve never they’ve all been run internally. Maybe, um, you know, for a lot of associations, it’s they’re they’re tired of being stuck in the weeds of, of running the association while also trying to lead the association. Um, and that’s a hard thing to do. I mean, when you get to the point where, you know, you’re trying to grow the association, but you’re so busy running the organization and you’re in the organization that’s it’s hard to be thinking outside and thinking about, you know, where you want to go strategically because you’re so busy caught up in just the running the day to day. So, you know, for an association who’s looking to take that next leap and grow their organization, maybe they have been all volunteer run for a long time. You know, this is an AMC is a great opportunity for them to kind of put some of those administrative duties to the side and let somebody else do the run, the run, the association while they spend time working on the association.

Lee Kantor: Right. So it’s a delegation, not an abdication.

Jim Thompson: Correct? Exactly, exactly. Because again, I think that’s the problem. I mean, most associations that are, you know, especially ones that are all volunteer run, or maybe they have some, you know, some, you know, small minuscule administrative services. You know, it’s still they get caught up in trying to be a volunteer, but also managing the business, you know, managing the business of the association. So.

Lee Kantor: Yeah. It gets. I’ve been involved in a variety of levels in a variety of, of groups like that. And it just when you’re relying on all volunteers, then you’re at kind of the mercy of volunteers and the volunteers, you know, have jobs and lives and a livelihood that’s really their most important priority. And then if you need them to, you know, make the association the most important thing. It’s it’s just a really difficult needle to thread.

Jim Thompson: Absolutely. I know I always you know, and it’s something I always tell my staff and I’ve taught, I’ve taught association one on one programs for a number of years. And one of the things I always try to remind staff that worked with the associations is like, you know, don’t be offended when your volunteers don’t do what they say they do. I mean, say they, you know, or say they, you know, they’re supposed to do because, you know, as much as, you know, yes, it’s our our job is to run the association. And that’s our main priority for them. You know, the association may be their third or fourth priority in their life. I mean, between, you know, they have day jobs, they have families. Chances are they’re type A people. They’re very involved in other. So they’re probably involved in other organizations. They have other time commitments that they’re dealing with. So yeah, you’re right. I mean, you can’t expect a volunteer to make the association their job.

Lee Kantor: So when an organization decides to work with you and your firm, where do you know where’s the first thing they notice, like, oh, this is a good idea. This is really freeing up time. I’m seeing that. I am getting to think big picture. Is there something that happens, maybe like a quick win for an association when they start working for you guys?

Jim Thompson: Yeah, I think, you know, I think probably the biggest quick wins are when, you know, especially if they’ve they’ve afforded us the opportunity. One of the things that we offer to all of our clients is a if they don’t already have one, is a sort of a mini strategic plan that kind of gives them some, you know, just some, you know, a few goals and objectives and tactics, tactics that they can accomplish over the next year or two. Um, and I think usually within the like, first, you know, 60, 90 days, you know, after a few board meetings when we’re sitting with them and, you know, we’re we’re we as staff are reviewing the status of the strategic plan and kind of keeping them, you know, monitored and up to date on where things are kind of being that sort of, um, you know, I look at referred to as sort of the air traffic controller, you know, just making sure all of the planes are flying where they need to be flying and going where they need to be going. Um, you’re just taking care of all those things for them, and they and it’s so nice for them to be sitting at board meetings and hearing updates about where they’re at and where they’re still lagging behind, where they need to go, which then enables them to be thinking futuristically and not sort of in the minutia of, you know, that kind of level of detail.

Lee Kantor: So now, any advice for the association’s out there when it comes to member engagement? In today’s world, where everybody is kind of pulled in 50 million directions and now you’re in a work world, especially where it’s hybrid, where some people are working remotely, some people are in the office like it’s a whole different kind of association, I would imagine, in today’s world as compared to, you know, ten years ago.

Jim Thompson: Absolutely. Um, you know, I think at the end of the day, the organizations that I’ve seen that are most successful at today’s, you know, modern, you know, 21st century membership engagement is those organizations that don’t forget those 18th century practices, meaning like people still want to talk to people, whether it’s by phone, um, or, you know, in person. Um, and when those opportunities aren’t available, you know, making those interactions available virtually as much as possible. Um, you know, I think organizations that are truly embracing the hybrid model, um, you know, I use one of my associations as a great example that I work with. Um, they have truly embraced the hybrid model for their conferences and are starting to see record numbers of people attending these meetings. Um, but it’s because they’re being very intentional about the experience. You know, a lot of associations say they run a hybrid meeting, but in fact, really all they do is put a camera in the back of the room and stream the meeting. And the true definition of hybrid is those meetings that completely replicate the in-person experience, but to a virtual audience. So making sure there’s engagement, making sure there’s activities, making sure there’s networking opportunities, making sure that, you know, there’s a chance for the in-person audience to interact with the virtual audience and vice versa. You know, so I think association is a truly get that, you know, that it is a two way street between, you know, interacting in person, interacting virtually. Um, but then not forgetting those personal connections, you know, the handwritten note, you know, it’s like a thing of the past, but, you know, it’s something it means a lot when you’re, you know, getting things like that. Um, you know, a 21 person, 20 year old year old who just joined an association, a handwritten thank you card means just as much to them as a, you know, 60 year old, uh, member who’s been around for 30, you know, 40 years, you know, so it’s like, not missing those little human touches that, um, are really important to anybody. Not forgetting them.

Lee Kantor: Yeah. It’s something in our organization we call relationship building moments is how to create more and more of those in the interactions, because you have to constantly be pushing the value, or else people are, you know, if they’re not getting the value, they’re not going to just keep rejoining. You know, you have to continually think of ways to just create more and more value for your members, or else they’re not going to be members.

Jim Thompson: Absolutely, absolutely. And and the funny thing about it is, you know, as much as we say that, you know, it’s like, you know, I’ve again, I’ve been in the association industry for 25 years. Like, I can’t think of a time when I’ve been involved in the association world where we haven’t been talking about the importance of creating member value. I mean, it’s just something that always it’s it’s it should always be in our DNA. I mean, we should always be thinking about that. I mean, one of the things that, you know, I really strive for with all of our account managers is, you know, it’s one thing to provide member service. It’s another thing to provide a member experience. You know, it’s something that they’ll remember because everybody, everybody at the bare minimum should be providing member service. That’s just the bare minimum that you should be doing. But, you know, organizations that create experiences, like you said, are developing those. Those relationships relate relational experiences and moments. Um, I really like that term that you used there. Um, because I think those are the associations that are more successful.

Lee Kantor: Yeah. Is there a story maybe you can share when you, um. You don’t have to name the association, but maybe share with the challenge that they were having. And then after working with you, how you were able to take them to a new level.

Jim Thompson: Yeah, sure. So I’ll use the example I was talking about with the conference, for example. So, um, you know, when the, when we were our in-person meetings had always been doing really well, um, and then we went, you know, pandemic hit, we went all virtual. Those meetings were fairly well attended, and we were doing a virtual, um, component to our conference. And, you know, the very first meeting back from the pandemic, you know, we had a pretty good number of folks attending the virtual meeting. And then, you know, the the subsequent two meetings, the attendance just dropped, just plummeted. Um, and so we knew, you know, we have got to do something about this if we’re going to continue to offer a virtual component to this meeting, we’ve got to do something to make it more valuable for those. So we actually, um, put together a task force, um, and that was made up of, you know, people who have attended virtual meetings in the past. Um, we actually did a virtual town hall that we invited every, every person who had ever attended a virtual meeting with us in the past, whether they were had been in person before or only virtual, and just really gathered a lot of feedback from them. And from that developed a new sort of hybrid experience. But one of the big components that we incorporated was, and we call it a, um, it was basically a virtual meeting liaison or a, you know, so basically, you know, we had somebody on the ground who was sort of our go to person so that, you know, the in-person, the virtual audience always had, you know, a connection with the in-person audience via this person.

Jim Thompson: So they were basically like their advocate. I mean, they were essentially advocating for them in the in, in the in-person meeting. And so, you know, we even had, you know, we would we did things like, you know, the after the keynote speaker presented, um, we have had like a little green room set up with the camera and the zoom meeting set up where the speaker came over and actually had a conversation with the in person with the virtual audience, like during the networking break. Um, and so they got a chance to have a one on one conversation with the keynote speaker that even, you know, the people in the in-person audience didn’t even have a chance to experience. Um, we even had a situation where we had staff members that were attending virtually, and they they messaged the our virtual advocate and said, hey, I see our one of our team leads at the meeting and her birthday is today. Is there any way we could sing her happy birthday? And we actually had them shown up on the screen at the conference and had them sing Happy Birthday to her at the in-person audience, you know? So it was like that we sort of just broke down those, you know, work with them to sort of break down the barriers between that in-person and virtual experience. So it was almost like they were one, if you will. Um, and we’ve been and we have been slowly, steadily, you know, they started out, I think their last virtual meeting they had they had about 45 people on it, and we were almost 100 people attending that meeting this year.

Lee Kantor: Wow. And that just when you focus on that kind of human being to human being, it just makes a world of difference. It, it, you know, it it literally humanizes the virtual right. You are getting that hybrid experience. They’re not just, like you said, throwing a camera in the back of a room and with a wide shot and saying, okay, here, we did it. Check the box, you know. Right. Exactly, exactly. Um, so if somebody wants to learn more or maybe they’re frustrated with their membership, maybe they’re frustrated with their, uh, events. Um, what is the best way to connect with you or somebody on your team?

Jim Thompson: Sure. Um, you can just email me. My email address is really simple. It’s just Jim. Jim at I’m, I a e.com.

Lee Kantor: And if they go to I am I a e.com that website. Uh they’ll be able to find more information about the firm and the different associations you work with and things like that.

Jim Thompson: Yeah, absolutely. Matter of fact, there’s and there’s a link on there. If you’re interested in a submitting a proposal or RFP, we can you can go on there and click a link. If you’re, if there’s something that’s, that’s, you know, you’re specifically interested in a service or whatever the case is. So absolutely.

Lee Kantor: And then you serve associations around the country or globally.

Jim Thompson: Globally. Yeah. We have like I said, uh, in our intro, we have anywhere from, you know, small regional associations all the way up to we have a 1 or 2 national international associations.

Lee Kantor: Now, is there a sweet spot or a niche or it’s kind of industry agnostic?

Jim Thompson: Um, we’re fairly industry agnostic. I mean, we, um, we have sort of identified what we would refer to as our ideal client. Um, we have a set of core values here at IMI. Um, but one of the big, big ones that we subscribe to is around the areas of collaboration. So, you know, one of the things we our sweet spot I would definitely is full service clients. Um, but we really like to work with those groups to have, you know, very diverse boards. Um, you know, so and I don’t mean just diversity from a race standpoint, but just, you know, from a gender, you know, urban versus rural, you know, just seeing boards who have a who have a diverse diversity of thought, I would say, um, and then just, um, you know, working with groups that are that view us as partners and collaborators and not just, uh, you know, we’re we’re not if you’re looking for somebody to just manage your association, that’s not us. We’re there to lead with you.

Lee Kantor: Right. It sounds like you’re not looking for, um, a transactional relationship. You’re looking for a relationship. Relationship where your partners and you’re all kind of rowing the same way.

Jim Thompson: Yeah, exactly. Exactly.

Lee Kantor: Um, and once again, that website is, I, am I a e.com? Uh, Jim Thompson, thank you so much for sharing your story today. You’re doing such important work and we appreciate it.

Jim Thompson: Absolutely. Lee, thanks for the opportunity.

Lee Kantor: All right. This is Lee Kantor. We’ll see you all next time on Association Leadership Radio.

 

Tagged With: IMI Association Executives

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We help local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

We support and celebrate business by sharing positive business stories that traditional media ignores. Some media leans left. Some media leans right. We lean business.

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1000 Abernathy Rd. NE
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Sandy Springs, GA 30328

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