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Alyssa J. Devine with Purple Fox Legal

August 4, 2023 by angishields

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High Velocity Radio
Alyssa J. Devine with Purple Fox Legal
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Alyssay=J-DevineAlyssa J. Devine, Founder and Managing Attorney of Purple Fox Legal, created a unique law firm brand as a reflection of her appreciation for entrepreneurship and passion for intellectual property.

Purple Fox Legal offers creatives and entrepreneurs customized business and legal solutions, including contract drafting, intellectual property protection, business plan development, process optimization, and strategy execution to increase business value.

Alyssa earned her J.D. and M.B.A. degrees from Indiana University. Pursuing a dual degree granted her the opportunity to perfect her time-management skills as well as learn from and work collaboratively with talented thought leaders.

During law school, Alyssa participated in law review, competed in national moot court competitions, and interned with four judges at the state and federal levels. She also made time to volunteer for community legal projects and was awarded the Norman Lefstein Award of Excellence for volunteering hundreds of pro bono hours during her law school career.

In addition to these experiences, she gained valuable insight while working at a renowned intellectual property management company protecting deceased celebrities’ brands. Alyssa J. Devine’s alma mater, Indiana University Robert H. McKinney School of Law, recently published an Alumni Spotlight recognizing her accomplishments following graduation. She was interviewed on The Renaissance Podcast, where she provided information regarding the importance of intellectual property for all types of businesses.

Viewing issues from multiple perspectives, Alyssa works with clients to add value and create strategic legal solutions that do not compromise their business values. Alyssa educates others about the law to inspire appreciation for the value and beauty of intellectual property and how to use legal principles to grow businesses. In addition, to quench her thirst for learning, she sets time aside to watch documentaries every month.

Follow Purple Fox Legal on LinkedIn, Facebook, Twitter and Instagram.

What You’ll Learn in This Episode

  • How Alyssa was introduced to entrepreneurship?
  • How she come up with the name Purple Fox Legal?
  • How does evolving AI technology affect small businesses?
  • What is the most common legal mistake business owners make?
  • What Alyssa enjoys doing outside of work?

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:04] Broadcasting live from the Business RadioX Studios in Atlanta, Georgia. It’s time for High Velocity Radio.

Stone Payton: [00:00:15] Welcome to the High Velocity Radio show where we celebrate top performers producing better results in less time. Stone Payton here with you this afternoon. Please join me in welcoming to the broadcast with Purple Fox Legal Ms. Alyssa Devine. How are you?

Alyssa Devine: [00:00:33] I’m doing well and thank you for inviting me today. I’m excited to be here.

Stone Payton: [00:00:38] Well, it’s a delight to have you on the show. I’ve really been looking forward to this conversation. I’ve got a ton of questions. We’re probably not going to get to them all. But but maybe a good place to start would be if you could share with me and our listeners mission, purpose, what you and your team are really out there trying to do for folks.

Alyssa Devine: [00:00:59] Absolutely. So we do offer legal services. I don’t like to call Purple Fox Legal a law firm, though, because that has a very negative connotation. And so I intend I’m very intentional about being modern, being approachable, being at least more transparent about pricing and making legal just making legal simpler. It doesn’t have to be so hard. You know, if you if you don’t understand the contract, I think that it needs to be rewritten. That’s sort of my attitude about about certain things. But and there’s just a lot of misinformation out there, too. So I’m just trying to help out entrepreneurs, you know, different content creators and trying to guide them in the direction that that they want to go.

Stone Payton: [00:01:52] So, you know, I had to ask, where did purple come from? What’s the story on that?

Alyssa Devine: [00:01:59] Yes. So I was very intentional about picking something other than my name. I started this firm in September 2021, so it was right in the middle of the pandemic. So the, the majority, um, you know, everybody was online. That’s, that’s where everybody did their advertising. So I needed to stand out. I needed to be distinctive. Um, and so I kind of, I wanted. Something that was just kind of just popped, you know? So the Color Purple represents wisdom and creativity. And then the fox, of course, cleverness, but also getting out of tricky situations, which is what a lawyer does. Well, preferably I like to prevent those tricky situations from happening at all. But I felt that that that combination of elements, the combination of those connotations, um, represent my law firm and what I do.

Stone Payton: [00:02:59] Well, let’s dive into the backstory a little bit. What were you doing prior to this? What was the, what was the path that brought you to having your own firm like this?

Alyssa Devine: [00:03:10] Well, I didn’t at first. I didn’t want to be an entrepreneur. I think I think a lot of teachers might say that. And actually, my first introduction to entrepreneurship was was through my grandfather. He is a farmer in Indiana and has been his whole life. And as I grew up, you know, every season, I witnessed his struggles, you know, dealing with the incredibly high risk that is involved with farming, not just from a physical safety perspective, but just from a financial business perspective. You know, he could not control the weather, but that was a huge determining factor for, you know, the yield of his crops at harvest. But he could spray pesticides on these crops, too. You know, so. So bugs, other other creatures didn’t, you know, eat his literally eat his profits. So it was all about risk mitigation and and I went to school, law school, and I got my MBA and I kind of. Said to myself, well, you know, I can spot these issues, but why am I not doing it for myself like I can? Why am I just doing it for myself? Why? You know, I can I can do this for a lot of other people. So I’m trying to connect the business and the legal because they’re often at odds. Um, and I think that’s a reason that people run away from, you know, when they see the legal department or the HR department, they run away. But I don’t want them to feel that way.

Stone Payton: [00:04:52] So now that you’ve been at it a while and you started at a very let’s call it an interesting time in history. Yes. But now that you’ve been at it a while and you’re doing it your own way, what are you finding the most rewarding? What are you enjoying the most about the work?

Alyssa Devine: [00:05:10] I think the most rewarding thing is to to see the see my clients, you know, as as they as they grow and are expanding their business. And um, you know, since, since my company is pretty new, I’m growing with them. So it’s more, we’re more of partners versus, you know, attorney client, um, if that makes sense. There’s a lot of collaboration, Uh, and I think that’s how we get the best solutions for, for people. Um, you know, the better I understand somebody’s business or how they want to do business, which may not be how they’re currently doing business. So we got to, got to bridge that gap. Um, and just kind of seeing, seeing clients grow, um, and just be successful, that’s really rewarding. Not all, not all attorneys can can say that, you know, the like, for example, trust and estates. You know, you don’t, you don’t get to see your work outside of work necessarily, but I do and that’s rewarding to me. So motivating.

Stone Payton: [00:06:19] Let’s talk about the work a little bit. Do you find yourself gravitating primarily to other people who are entrepreneurs or run small or mid-market firms? Have you have you found yourself working in a niche or two or on a specific set of like a category of in the legal domain? Or what’s what’s the work been like?

Alyssa Devine: [00:06:40] So the majority of my clients are service based and they’re small or medium sized businesses. And what’s kind of interesting to me is that the majority of my clients are female. But why this is interesting is because the majority of my website visitors are male. So I just kind of find that a little interesting. Um, but there’s a, there’s a great female entrepreneurship community in Nashville. It’s very authentic and genuine, and I’m very grateful to be a part of it.

Stone Payton: [00:07:13] I’ll bet you are. So in my world, I come from the training and consulting world, and now I’m in the media world and I have an opportunity occasionally to blend the two. But IP intellectual property is always has always been a part of our career when we’ve created what we felt like was intellectual property, we wanted to protect it. I have run into situations over the years where someone felt like we infringed their IP and we had to have that conversation. You find yourself working through those issues quite a bit, right?

Alyssa Devine: [00:07:48] Yes, I think more on the preventative side. But yes, I do have people come to me when they do get a cease and desist. You know, when somebody does come to them saying, oh, you’ve infringed my trademark or my copyright, Um, so I mean, I think. I think education is kind of step one because if you can’t identify the different types of intellectual property and figure out what you have, then how are you going to protect it? So you know, what? What trademarks do we have? Which ones should we protect? You know, it’s maybe it’s not necessary to register all your trademarks, but you need to register some probably in every business has at least one trademark, at least one. So it’s just very, very important to be aware of these issues.

Stone Payton: [00:08:35] So you mentioned preventative just now. And earlier in our conversation, you talked about the the agreements, the contracts being well, or at least what I took from it was was simple and understandable. And, you know, where you really do understand what you’re agreeing to and it’s clearly communicated. So I’m kind of picking up a theme from you that let’s get it right early and then we won’t have to deal with all the hairy stuff later. It sounds like that’s a real thrust for you in your practice.

Alyssa Devine: [00:09:07] Yes, it is. And it’s an incredibly popular approach, as I’m sure you could guess. It just it just doesn’t like not everything legal has to be hard. It just doesn’t have to be so hard. We can make things better. We can be more transparent about pricing. We can make contracts, you know, where a one paragraph isn’t a whole page, single spaced. You know, we can we can do better. I think we can do better. And I’m and I’m actively trying to do better for my clients, for my community.

Stone Payton: [00:09:41] Well, so many small business people, at least in the circles that I run in, you know, sometimes we have to take a few risks. We throw our hat over the fence, we fly by our seat of the pants, and we get to a point where things are starting to to work. And I think maybe some of us I’ll at least speak to myself, you know, I might have the tendency to to leave some things undone that could really hurt me down down the road. And I guess I’m operating under the impression maybe before, but certainly after you get just a little bit of traction, you need to you need to least take some kind of inventory and get someone with some professional expertise to say, okay, Stone, you’re an equity partner in this network. You’ve got your own studio, you’re doing some consulting. Here’s, you know, is that what it looks like early on? Like, talk to me a little bit about what the what the the client relationship and the early work looks like. Do you just sit down and try to get a feel for their business and the kind of contracts they are writing? And yeah, walk us through that.

Alyssa Devine: [00:10:48] Yeah, absolutely. I think I think that’s that’s part. That’s all part of it. Um, another part of it is about a conversation about, you know, what, what’s your long term goal here? Like, is this, um, you know, is this going to be like a family business? Are you going to sell this business to, you know, others in the future or. Well, in the short term. Even future. Um, so those kind of conversations help help guide my thinking and kind of what needs to be done because, you know, if you, if you buy or sell a business, there’s a lot of due diligence involved with that. And one of the most important parts is the trademarks. Where did you get the trademarks? How like are they registered? You know, when when was it first used? All those things are very, very important. And if everyone doesn’t if a if a seller doesn’t have all their ducks in a row, that can cause a huge, huge problem and greatly diminish the value of their business, you know, if they do want to sell. But there’s also just business succession planning. So kind of like taking like looking at the long term, like are we are we going into different states and kind of like working my way backwards, so to speak, to to prevent all these different types of problems. But I think I think the trademarks is sort of the core. Um. I started just the starting point because if you don’t have a brand, you don’t have a business. They’re there. They’re intertwined very, very closely. Um, but yeah, there’s also just a lot of different contracts. So like for websites you have to have a privacy policy and terms of use. Um, you know, if you don’t, then you could be violating consumer protection laws, like just kind of getting, getting the foundation right. Is is critical. Absolutely critical. You can’t scale you can’t grow unless you have the foundation set up. Absolutely.

Stone Payton: [00:12:50] So I bet you’re running into a patterns. I bet you see some of the same mistakes over and over. And you’re like, maybe you don’t say it out loud. You’re like, okay, here we go again. Yep. Seen this before? What are some of the common mistakes or the common things that are undone or done wrong that you’re like running into over and over with your clients or before their your clients? Yeah.

Alyssa Devine: [00:13:17] Well, I mean, going back to trademarks, people will start a business. It’s so, so important. So they’ll start a business. They’ll, you know, they’ll, they’ll gain customers, they’ll develop a website, they’ll spend all this money and time and resources building this brand, and then they get a cease and desist. And then there’s litigation. Then they have to change their brand in addition to paying all those litigation costs, the average cost of a trademark lawsuit is actually $400,000.

Stone Payton: [00:13:49] Holy moly.

Alyssa Devine: [00:13:51] Yeah. So that’s that’s quite a bit of money. And that’s, you know, that’s obviously not including any cost of rebranding, which is also incredibly expensive, at least tens of thousands of dollars depending on where the business was, you know, in their in their growth journey of growth. But. Getting that right is so critical. And it’s it’s it’s much easier and cheaper to prevent these problems. So I like to tell people like what what the what a good process would be is to do a trademark clearance search for a name that you want to pick, want to use. And then once you do that, then you want to secure the domain names, the social media handles, all those sorts of things. And then you file the paperwork to create the LLC or other business entity and then you file the trademark. So why you do it in that order is because you want the LLC or your business entity to be the owner of the trademark and you want that name to be on the registration. So that has to exist before you file the registration. But those two things should be done very quickly because there are a lot of, um, I’ll just say bad actors who watch those sort of things and, you know, steal up domain names and social media and all those sorts of things, which used to be actually a huge, huge problem about 20 years ago. And I think I think we’re going to see a little bit of that now that we have the the I. Uh. You know like.com. I. So the URLs I’ve.

Stone Payton: [00:15:28] Actually got a couple of questions around AI and how that impacts your practice and your clients in just a moment. But I’m curious, when you made the leap into entrepreneurship, did first of all, I’d love for you to just describe what that was like. I mean, it’s got to be a little bit unnerving if you’re accustomed to coming from a what a lot of people envision as a more secure environment. But did you have somebody coaching you through that transition or a mentor or anything like that? Or did you just dive in head first and just trial by fire and you just made your way through it?

Alyssa Devine: [00:16:03] And maybe maybe a little bit more of the second. I realized in my in my last year of law school that this that starting my own business was going to be a possibility and that I needed to educate myself as much as possible. Um, about, about starting a business in general. Um, you know, managing a business, but also just kind of different. Elements regarding the legal industry. So, for example, there are a lot of restrictions around legal marketing. So just kind of making sure that I, you know, was very aware and cognizant of those rules. Well. But yeah, that was a I think I think I sort of, you know, did a bunch of research and, and watched videos and attended class and all that sort of thing for probably about a year before I started my business. So I, I don’t, I don’t want to say I kind of jumped in head first trial by fire, I guess it kind of was a little bit after that. But but I did a lot of prep work. I did a lot of prep work.

Stone Payton: [00:17:10] Well, but that’s your wheelhouse, right? I mean, that’s what makes you such a good attorney is you know how to do the research. It’s something that that you enjoy doing and, you know, and you go through and check all those boxes, so. Well, that’s encouraging. You mentioned legal marketing, and there are some parameters that you have to operate within. How does the whole sales and marketing thing work for a for a practice like yours? Like do you have to go out and market or is it more of an educate kind of process? I don’t know how you go out and sell legal business. I’m convinced if someone sits down and has a conversation with you, you know, and they’re like, Well, yeah, we need to talk. And you know, oh, boy, where you been? Yeah, but like that first conversation, how does that do? You have like process? You have some sort of sales and marketing process or something.

Alyssa Devine: [00:18:04] Um, you know, I have kind of like my intro pitch, but, you know, one of the, one of the legal marketing rules is that you cannot solicit people, um, you know, live either in person or by phone. So no cold calling or anything like that. That’s that’s definitely not okay.

Stone Payton: [00:18:21] Is that is that pretty much all over the country or is that kind of state by state or do you know.

Alyssa Devine: [00:18:26] Yeah, that’s that’s pretty that’s a pretty standard rule across across states. So, um. So, you know, when I go to different networking meetings and stuff, like I can’t just go out and hand people business cards because that would violate that rule. I have to wait basically for them to ask me for that information. So it’s it’s it’s very restrictive, I’ll say. But but I do I focus my sales and marketing efforts on education because once I, you know, obviously want to provide value and, you know, people, you know, that get that information, they can they can see and realize, oh, wait, this is this is an issue with my business. Like I need to get in touch with this person. Um, and the exception to, to that kind of prohibition against live solicitation is if you’ve had like a prior relationship with somebody or if they’re like a family member or something like that. But I’ll just say it’s there for a good reason. But it’s also it’s also makes it very hard for us.

Stone Payton: [00:19:30] Well, I bet it does. And so you but you do have a great deal of. Specific expertise and experience in this domain. And there’s so much that most business owners don’t know. We don’t even know what we don’t know, right? So if there’s a place for us to go that’s credible, to learn a little bit about trademarks and and it’s probably not only new information, but probably unlearning some things because we probably have some misconceptions or misbeliefs and we just got it wrong. But if there’s a repository or a person or a somewhere where we can go and say, Oh, let me watch this little video or listen to this audio or read this article or something. And then over time, then I guess you’re building credibility. And I’m like, okay, yeah, I’m going to reach out and and talk to the purple folks. Yeah.

Alyssa Devine: [00:20:25] Yeah, absolutely. And I, um, well, actually, a good example of that would be sometimes I try to I can convince people to accept payments in a certain way and that can help automate their bookkeeping. And I kind of like, educate them a little bit about that sometimes, you know, maybe I’ll talk to their bookkeeper or CPA to set up, you know, the QuickBooks side of things. But, you know, if you do cash and checks like that’s that’s a lot harder to automate. So they’re taking more time to do that or hiring somebody to take care of that. Well, if they, you know, accept payments through, you know, something like Stripe or or other types of things and we put that in the contract, they can automate that. They can they can save money and time by doing things a certain way. So I try to think about those things. In addition to the legal protection. I think operational efficiency is, is also maybe undervalued. Um, but, but I think it’s important.

Stone Payton: [00:21:28] Well, it seems to me like you would never run out of topics. I mean, you probably have this whole big list anyway and just going out into the marketplace and having conversations with people in this, just listening to them talk about their challenges and even their victories. Probably like every time you go somewhere, you’re like, okay, I got three more topics. I’m going to go. I’m going to go write an article or I’m going to do a YouTube or whatever. I bet you would never run out of topics.

Alyssa Devine: [00:21:54] Yeah, I think that’s probably true. Unfortunately, I would run out of time to create those videos.

Stone Payton: [00:22:00] So I hear you. I do want to talk about I of course, it’s all the rage at this. At this point. My business partner specifically is very fired up about it. It’s helping him craft even like crafting questions for interviews. And and there must be a gazillion other use cases for it. What impact, if any, is AI having on your world and maybe even on some of the the folks you’re working with, like these other small business people? Are you starting to see it have some impact?

Alyssa Devine: [00:22:35] Yes. And the law is still trying to catch up to those sorts of things. So we’re applying you know, the technology is probably a good 20 or 30 years ahead ahead of the law. So we have to we have to be creative in how we apply the law and interpret the law a little bit. But as far as how it affects the legal industry, there was a New York attorney who unfortunately created a brief using AI. The problem with that was that the cases cited, the different resources cited within that brief were not real. And then, yes, yes, this this actually happened and there were fines imposed against that attorney. And I’m sure that client was very unhappy with that. Um, so I mean, that’s. Expecting to do everything and basically be a person is probably not a good expectation or standard to have, I’ll say, in terms of how it affects, you know, content creators, entrepreneurs. Um, there, you know, there are a variety of uses for it. Um, and for, for, from my perspective, the danger is in using it for content creation. So we’re seeing more and more lawsuits or disputes about, about AI, about copyright infringement. So there’s OpenAI has been has been sued by a number of authors for copyright infringement.

Alyssa Devine: [00:24:12] Um, and it’s kind of a question of, well, is there actually copyright infringement because who’s creating the work, the AI? But. But it’s not the company who created OpenAI that’s doing the prompts either. So. And. Creative works that are created by AI aren’t copyrightable. So there’s like. There’s like the big question and then there’s like so many different, like kind of sub parts to that question that we have to kind of figure out so that we can we can evaluate risk, mitigate risk and, you know, maybe, maybe edit some contracts and stuff like that. But I will I, I’m not anti AI at all. I just think that there is a very you have to be wary about it for content creation, but it is incredibly helpful for, you know, like interview, developing interview questions or you know getting getting ideas for social media, post other types of things. I think that it is extremely useful in the operational process. And I’ve you know, I’ve heard I’ve heard from different people how they use it. And I think it is a great benefit. I would just be very wary about the content creation part.

Stone Payton: [00:25:32] Well, it’s a brave new world and job security for you, right? There’ll be all kinds of precedent and different cases that come up and you’ll be able to. So we’ll keep an eye on that. I’m interested to hear about what passions, if any, you have outside the scope of your of your work. My listeners know that I like to hunt, fish and travel. So when I’m not, you know, visiting with folks like you and learning about their world, you know, we go and do and are there is there something you have a tendency to nerd out about or really dive into outside the legal profession?

Alyssa Devine: [00:26:10] Well, I think just learning in general, honestly, I love watching documentaries. So one of my favorite docu series is actually called The Food That Built America. I don’t know if you’ve seen that or heard of that. It’s a history on the History Channel, but it goes through the, you know, the history in the beginning of a lot of different global well yeah. Global brands that we that we have today. So like Hershey, Heinz Kellogg, all these different people. And it’s so fascinating to kind of see their honestly their entrepreneurial journey, their struggles and maybe some of the not good decisions, decisions that they made and how how how the world was a little different back then. But, you know, I think the well, the episode with Milton Hershey was really interesting to me because at whenever I first watched it, I didn’t understand the concept of a company town. So it’s kind of like my introduction to that. And I was like, Wow, that’s really cool. Like, you know, he cared so much about his employees, like he made a town. Um, so just, just kind of like being introduced to that and also just the story of the underdog. You know, a lot of those a lot of those folks were either immigrants or first, you know, first generation Americans. And that creates a lot of struggles in and of itself. So. Yeah, just kind of coming from nothing and then, you know, building this empire. Like, that’s. That’s always a very fascinating story.

Speaker4: [00:27:50] Well, I’m so.

Stone Payton: [00:27:50] Glad I asked for a lot of reasons, not the least of which I wrote down. It’s the food that built America. Is that right? Yes. I’m going to go because I like the documentaries as well. And it sounds like you learn about how they built their business. And so so thank you for that. All right. Before we wrap, I’d love to if we could leave our listeners with just a couple of actionable tips. Number one, Tip Gang is if you’ve got a question, reach out and talk to Alyssa or somebody on her team and and and do that. But short of that, is there something that small business people, mid market folks, people like me could be doing not doing reading You know just a couple of things that we could take a little immediate action on.

Alyssa Devine: [00:28:41] Absolutely. I think, yeah, there are a couple of different things. So one is just to assess the different types of IP your business has. Like that. That doesn’t require, you know, hiring an attorney necessarily. Just just identify all those different things. Another is to make sure your website has, you know, those policies that we talked about, the privacy policy terms of use, but also to make sure that your website is, you know, ADA compliant. That is, I’ve been seeing a very big increase in those types of lawsuits. So definitely that’s, you know, as simple as, you know, downloading a plugin, that’s that’s a very easy fix. But it can it can be very disastrous if it’s if your website is not ADA compliant. Um, and then I think third is, you know, when was the last time your contracts were reviewed by an attorney, if ever? You know, can they be updated? Do they reflect your process, your client journey process accurately? Is there a way to improve that? What can we use contract law to? To solve pain points. That’s that’s another thing I kind of focus on. I, I usually tell people, you know, I think entrepreneurs should ask two questions. So how do, how do they want people to feel when they encounter their brand? How do they make that a possibility?

Stone Payton: [00:30:13] Very well said. All right. What’s the best way for our listeners to learn more, have a more substantive conversation with you or someone on your team? What’s the best way for them to connect with you and tap into your work?

Alyssa Devine: [00:30:27] The best way to contact us is Purple Fox legal.com. We are also on social media, Instagram and Facebook and have a ton of different tips and educational post to begin to help people out.

Stone Payton: [00:30:42] Marvelous. Well, Alyssa, it has been an absolute delight having you on the show this afternoon. Thank you for sharing your insight and your perspective and keep up the good work because we need you.

Alyssa Devine: [00:30:57] Well, thank you. I appreciate it.

Speaker4: [00:30:59] All right.

Stone Payton: [00:30:59] Until next time. This is Stone Payton for our guest today with Purple Fox Legal Miss Alyssa Devine and everyone here at the business Radio X family saying we’ll see you in the fast lane.

 

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Ronnie-BrownRonnie G. Brown Jr. is a former professional football player who was a running back in the National Football League (NFL). After graduating from Cartersville High School in Georgia, Brown attended Auburn University to play college football for the Auburn Tigers.

Today, Ronnie co-leads a wealth management team overseeing your complete relationship with UBS Financial Services, Inc. His goal is to create a plan that addresses many aspects of your financial life and allows you to focus on your passion while feeling comfortable with your investments.

Connect with Ronnie on LinkedIn and Instagram.

Robert-LavetteRobert Lee Lavette is an experienced Account Manager and Sales Professional with background of meeting and exceeding sales goals and building productive relationships. Recognized for sales successes across industries.

Proven performer with a consistent track record of strengthening partnerships, developing new business and generating customer loyalty. Former National Football League player who is actively involved in serving the community through the NFL Former Players Group. Excellent presentation, communication and interpersonal skills.

Connect with Robert on LinkedIn.

https://stats.businessradiox.com/39117.mp3

DOWNLOAD HERE

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Business RadioX Studios in Atlanta. It’s time for Charitable Georgia. Brought to you by B’s Charitable Pursuits and Resources. We put the fun in fund raising. For more information, go to B’s Charitable Pursuits. Dot com. That’s B’s Charitable Pursuits dot com. Now here’s your host, Brian Pruett.

Stone Payton: [00:00:45] Welcome to this very special edition of Charitable Georgia. I am not Brian Pruett. Brian Pruett is very busy shaking hands and kissing babies and getting this event off the ground. We are broadcasting live at the Locker Room Chat brought to you in part by the Glenda Mitchell Law Firm. We’re visiting with athletes, we’re visiting with patrons and anyone who is invested in this terrific cause, benefiting the all in or all out ministry. Please join me in welcoming to the broadcast the first two gentlemen who were willing to give this a shot this evening, Ronnie Brown and Robert LaVette. Welcome, gentlemen.

Robert LaVette: [00:01:24] Thank you.

Ronnie Brown: [00:01:25] Thank you. I appreciate it.

Stone Payton: [00:01:26] Well, it’s a delight to have you, and we do sincerely appreciate you guys taking time out of your schedule to make this thing work. Ronnie, you are. You guys were both in that group of, I assume, are the athletes that were conned in to come in to do this thing. Tell us a little bit about your about your background and what you’re doing now. Man.

Ronnie Brown: [00:01:46] Okay. So, you know, I’m Ronnie Brown, grew up here in Cartersville, Georgia. Um, pretty much from birth to to even to now. I get back a pretty good bit. But, you know, played sports, played football here at Cartersville High School, went on to continue my career at Auburn University and finishing that. I played ten years professionally after being drafted as the second overall pick in the 2005 NFL draft. And now I’ve kind of transitioned and switched lanes a little bit and working in Atlanta, working in finance in Atlanta and living in Sandy Springs.

Stone Payton: [00:02:21] Fun. So we have a studio Business RadioX does in Sandy Springs and we have out won out where I live in Woodstock, Georgia. And it is fun to get people to come in studio and just and hear their story. So obviously a marvelous career in football. Tell us about more about what you’re doing now. How are you trying to help folks now in your in the business you’re in?

Ronnie Brown: [00:02:40] Yeah. So, you know, after transitioning, you know, coming out of college, you know, I, you know, following the great footsteps of so many people like Robert, myself, I met Robert, you know, ahead of myself. You know, in football. I learned football very well. The thing that they don’t teach you a lot of is business. And so, you know, in transitioning, I always joke, you know, to a lot of the younger guys, you know, I’m like, hey, when I left school pre pre nil, you know, I only had $187 in the region’s account. And then I get drafted and a few months later somebody gives me millions of dollars, you know, and send me to Miami, Florida and say, oh by the way, be responsible with this. I’m like, Where do I start? And so, you know, that was one of the hurdles, just, you know, without having the financial means growing up, you know, that was something that I had to learn. And it’s something that so many guys, you know, whether it’s athletes or non athletes in college, you know, you go to try to further your career and try to be better, but you don’t necessarily learn a lot about financial literacy, financial education. And that’s something that we all have to deal with it deal something, deal with at some point in our careers. And so whether it’s deciding which company to sign with or what benefits package or, you know, for a lot of professional athletes, which financial advisors, what should I start doing and how do I approach this? And so, you know, my team in Atlanta, we help people prepare for that, do a lot of individual and family wealth management. You know, from a holistic perspective, for me, I got the opportunity to start as a client. And so I understand it, you know, from that view. And so trying to help people meet people where they are to get them, where they want to be financially and, you know, just to create that financial cushion and, you know, become financially comfortable.

Stone Payton: [00:04:18] That must be incredibly rewarding work, man. That has got to feel good to help these folks out like that.

Ronnie Brown: [00:04:25] Yeah, it’s, you know, it’s purposeful, you know, And I tell people, you know, small steps, long vision. And so it’s just about, you know, giving me purpose as well. You know, it was a process for me to get educated on that part of it. But then also having the ability to be able to help other people is very rewarding. And, you know, as you can imagine, I never expected to be in this position as a professional athlete, you know, making this transition. I didn’t go to school for finance. And so it was just the path that I think, you know, that called me, you know. And so for me, it’s purposeful. I enjoy it. Every day is fun. I get a chance to meet a lot of really new people, a lot of cool people, a lot of new people and form relationships. And to see them get that, that comfort of, you know, learning, understanding the financial picture and, you know, accomplishing their goals.

Stone Payton: [00:05:13] So have you had the benefit of a of one or more mentors to help you navigate this whole new terrain? Surely you had great coaches and mentors in your athletic career, but in the financial career, were the people that kind of helped you figure this this new path out? You know, there.

Ronnie Brown: [00:05:28] Were it was trial by error. And I just kind of, you know.

Stone Payton: [00:05:31] Threw him in the fire, didn’t it? Robert?

Robert LaVette: [00:05:32] Yeah.

Ronnie Brown: [00:05:33] You know, and it’s, you know, I’m a firm believer in, you know, I believe that success leaves clues. And so you surround yourself with the right people, then, you know, they’ll leave the clues and they’ll set the path. Before you and I kind of teach you how to do that. And so I’ve been fortunate, a recipient of being around a lot of great people that have poured into me, that have helped me along the way. And, you know, when I do have questions, I’ve been able to go to those people and rely on them along with, you know, my personal experiences or being inside of locker rooms and in different encounters. So it’s been, you know, cumulative when it comes to applying and educating and, you know, getting knowledge, wisdom and understanding.

Stone Payton: [00:06:11] I bet. So what brings you out here tonight? What compelled you to join us?

Ronnie Brown: [00:06:14] Man Well, it was just the purpose, you know, and the cause, you know, you know me personally, just a little bit of my background. I have, you know, family members who have dealt with substance abuse. And so, you know, I think when you hear Kevin’s story, I think just understanding that I think we all have or, you know, experienced, you know, someone or a family member or some close relative or friend that have gone through that challenge. And so to be able to come support that, along with a lot of great other people that I’ll be sharing the stage with, you know, it’s really impactful. But, you know, it’s all about serving that purpose. And, you know, I think understanding who we are and the impact that we have, but also, you know, making people more comfortable with uncomfortable conversations, you know, and just feeling like, you know, it’s not just you. This is something that so many people struggle and, you know, go through. And it’s, you know, whether it’s you or a family member, you know, there are a lot of people that are affected. And so you got to create that network or get you a group of people that can walk through those things with you.

Stone Payton: [00:07:12] And he is incredibly articulate. You think he ought to run for office? I think he.

Robert LaVette: [00:07:15] Should. Yes. Yes.

Stone Payton: [00:07:17] No, that is fantastic. All right. So Robert LaVette, what brought you out here, man? Are you just wanting to see him?

Robert LaVette: [00:07:24] I wanted to see him. But Brian Pruitt is always trying to, you know, create situations where we can can get out and help the public. Yeah.

Stone Payton: [00:07:37] And so you had an athletic career as well. Yes. Tell us a little bit about that.

Robert LaVette: [00:07:41] I’m a former Cartersville hurricane who.

Ronnie Brown: [00:07:44] Laid the foundation for people like myself.

Robert LaVette: [00:07:47] Oh, yeah. I ended up deciding on Georgia Tech and had a good career in college and got drafted by my favorite team, the Dallas Cowboys. And so I had about three years at Dallas and it was a lot of fun. Got a chance to see the world through sports.

Stone Payton: [00:08:05] So was it a whirlwind? I can only imagine. I mean, I made the high school baseball team because I had a car. You know, I just. But even at my level of playing sports, I learned a ton. I learned how to win. I learned how to lose. I learned how to work with other people. I learned resilience. So even at that level and at that skill level, there were still a lot of lessons to be learned. But there wasn’t the so many of the other aspects. Did it just hit you like a ton of bricks when you started, you know, playing with the with the big boys?

Robert LaVette: [00:08:32] Well, you never you never forget the first day of practice when you realize that you are playing, you know, for the Dallas Cowboys. And it’s, you know, all these famous guys that you watched on TV as a kid, you realize your dream. So that was amazing to me. I never forgot that first day of practice. And I mean, we we ended up getting you get get treated really, really well. I mean, they give you free cars, free places to go eat. It’s just a lot of fun. You have a lot of privileges.

Stone Payton: [00:09:04] Which is great. But there’s probably another side to that too, that you’ve got to kind of keep yourself in check and try to stay grounded. Are you? Didn’t worry about.

Robert LaVette: [00:09:11] That? Well, no. I mean, if you make it that far, typically you’re going to be well-behaved and you have a lot of discipline. But that’s what it requires, you know, to stay away from, you know, the negative.

Stone Payton: [00:09:22] Yeah. Yeah. All right. So what would you like to see happen this evening? What are you hoping comes out of an event like this.

Robert LaVette: [00:09:29] That we can inspire, you know, the kids to to to want to be, you know, athletes if that’s what they want to be? It’s a great discipline to participate in team sports.

Stone Payton: [00:09:42] You know, you’ve mentioned that word a couple of times, discipline. I can only imagine the level of mental physical discipline you must have to employ to make it anywhere near the heights that you guys made it. Do you find that that also, though, has carried over into other aspects of your life and helped you navigate that as well?

Robert LaVette: [00:10:00] It has. I mean, you got to be disciplined in any endeavor that you take, and football is really structured and that really helps you later on in life.

Stone Payton: [00:10:12] So I had a chance to interview someone else who played professional football. It’s been a while, but he was describing to me how you watched the film after the fact and man, they capture everything, every mistake. Yeah, you get. You capture the good stuff. That must be interesting. And then they can rewind and show it to you again and again. Again. Is that true? Yeah.

Robert LaVette: [00:10:33] That’s not really the fun part of football, because they. They’re telling you what you did wrong over and over and over and over. Yeah. Yeah. So that’s the part where you want to have a practice where your coach doesn’t have to. You want to have a perfect practice to where you don’t have to hear his mouth.

Stone Payton: [00:10:53] So Ronnie’s going to dominate the world in the financial sector. What are your plans going forward? Are you going to fish and golf and play or have you got some big entrepreneurial business? I think I’m going to.

Robert LaVette: [00:11:03] Fish golf and play and watch my grandsons grow up to be football players. Right now they are 13 and eight and their father is putting them in in really good positions to to play for, you know, you know, the best schools. So I’m excited to to watch them grow up.

Stone Payton: [00:11:20] Yeah. All right. Before we wrap and I didn’t prep these guys for that and maybe I should have but you’ve got you’ve got quite a few folks attention. What would you say to the young people that just might give them a little inspiration, You know, a little bit of wisdom, maybe it’s a hard learned lesson. Maybe it’s just one of those things that just sort of always keep in mind. And we’ll we’ll start with you, Robert. What’s the little little nugget of wisdom that that you might encourage them to keep in mind?

Robert LaVette: [00:11:48] You know, to always obey your parents and to, you know, listen to your teachers and and just try to, you know, emulate, you know, positive in your life.

Stone Payton: [00:12:00] Fantastic.

Ronnie Brown: [00:12:01] Ronnie Yeah. And I think for me, it’s, you know, along with what Robert just said, but also, you know, being fearless and chasing your dreams, you know, and, you know, it’s okay to not fit in. You know, they write books about the people who stand out. And, you know, typically the people who fit in read the books about the people who stood out and so dare to be different. It’s okay to chase your dreams. And so just understanding that and I think that’s a that’s a big part of it, especially now in society with so many negative influences or social media and, you know, people and younger generation trying to be comfortable, I think it’s really important for them to understand and accept their individuality and be okay with that. And so I feel like that’s a that’s a huge part of, you know, society now is, you know, a lot of the pressures of, you know, whether it’s getting likes or this social media thing.

Speaker5: [00:12:57] Yeah.

Ronnie Brown: [00:12:57] Being comfortable with being who you are and chasing your dreams, you know, and sticking to it because it’s going to be a lot of hard work. And so I think that’s a that’s a big part of it.

Stone Payton: [00:13:07] I am so glad I asked. I think we’ve got two chapters in another good book, don’t you, Robert? I think so, yes. Well, gentlemen, thank you both. Thank you for being here. Thank you for joining us on on air. And thank you for everything that you’re doing.

Robert LaVette: [00:13:19] Thank you for having us.

Stone Payton: [00:13:19] Thank you. All right. We’ll be back in a few from the locker room chat.


jedediah-minyardJedediah Minyard, with Comparion Insurance Agency, is committed to helping you find the right coverage for your insurance needs including options from other carriers.

In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to a full-service independent agency. The agency delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states.

We offer customers 50+ insurance companies with product breadth including car, home, life, pet, renters, umbrella, jewelry and much more. We use our scale to deliver a first-rate customer experience through consultative insurance experts located in your community.

Our Leadership team has over 200 years of cumulative insurance experience. At Comparion, we have a philosophy of staying close to our customers and agents, so sales leadership is located throughout the country in our larger storefronts. Comparion is owned and backed by Liberty Mutual Group, a Fortune 100 company, founded in 1912.

Mari-DomingueMari Dominguez is a REALTOR® serving NW Georgia and surrounding Metro Atlanta Areas; knowledge is power, and her main goal is to help you learn the tools available in real estate to work towards financial freedom.

Connect with Mari on LinkedIn.

https://stats.businessradiox.com/39118.mp3

DOWNLOAD HERE

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Business RadioX Studios in Atlanta. It’s time for Charitable Georgia. Brought to you by B’s Charitable Pursuits and Resources. We put the fun in fund raising. For more information, go to B’s Charitable Pursuits. Dot com. That’s B’s Charitable Pursuits dot com. Now here’s your host, Brian Pruett.

Stone Payton: [00:00:45] And if you’ve been listening, you know that I am not Brian Pruett. He’s busy. He’s on stage talking to folks and telling them what a great job they’re doing and just doing that Brian Pruett thing. But this is a very special live broadcast of Charitable Georgia. We are at the locker room chat benefiting the all in or all out ministry brought to you in part by the Glenda Mitchell law firm. It is my distinct pleasure now to ask you to join me in welcoming two new guests to the show, Mr. Jedediah Minyard and Miss Mari Dominguez. Welcome. All right, Mari, tell us a little bit about your work and what you’re hoping to accomplish by being here.

Mari Dominguez: [00:01:24] I’m a realtor here in Georgia, and I’m here to accomplish just to meet people, support a really good foundation, a really good cause tonight. It’s great to be out here. The whole setup is beautiful, honestly, and the crowd is amazing.

Stone Payton: [00:01:38] It is an amazing crowd. I interviewed a couple of the professional athletes that I assume are going to be up on the panel and people are going to be asking them questions. So the realty business is I’ve been doing this work for 18 years. I’ve interviewed a lot of realtors. And I think I almost ask them as being a realtor crazy right now. So it’s just being a realtor is just crazy. Isn’t anything to do with it right now, right?

Mari Dominguez: [00:01:58] You’ve got to be crazy to be a realtor.

Stone Payton: [00:02:00] So what else is going on? What is happening these days? And or do we have too much inventory, not enough inventory, interest rates, all that? What’s the State of the Union?

Mari Dominguez: [00:02:08] Definitely both going on. Not enough inventory, interest rates. You know, everybody’s a little bit scared of them right now. Right. Right. So but it’s creating a really good seller’s market. So if people are looking to sell, it’s definitely now is the time to sell. You’re going to get a lot of people looking at your home.

Stone Payton: [00:02:24] So what brings a realtor to an event like this to to make the time, energy, money, commitment to to contribute to this cause and be a part of this event. But why are you here, Maury?

Mari Dominguez: [00:02:36] Well, honestly, just to be involved with the community, you know, it’s not not so much about making the sale. It’s about making friends, about building a village, building the community, and ultimately, hopefully helping somebody out to sell that house or buy that home just out here to meet a bigger community.

Stone Payton: [00:02:51] So what’s your favorite part about the work? What do you what do you enjoy the most?

Mari Dominguez: [00:02:55] Meeting people showing homes, getting to go into the homes and learning all the different designs and styles that are out there, but mainly meeting people. I’m a people person. I can tell people.

Stone Payton: [00:03:08] I knew that when you walked up. So I now live in Woodstock. I moved from from East Cobb and I have found running a little studio there, a Business RadioX studio, just an incredibly supportive business community. And I mean, we even have people in those groups that get together that they’re in the same niche, they’re in the same business, but it’s an incredibly collaborative group. And they just you found that here around as well.

Mari Dominguez: [00:03:33] It’s it’s not selling Sunset, I’ll tell you that. It’s a strong community. Everybody helps each other out. It’s it’s great. It’s a great time to be a realtor right now. Honestly, even though things are kind of weird out there with the market, it’s a great time to be a realtor because the village is strong.

Stone Payton: [00:03:49] So what’s your back story? How did you get involved in real estate?

Mari Dominguez: [00:03:53] Honestly, I just.

Mari Dominguez: [00:03:54] I’ve been a medical biller for about 16 years. And one day I woke up and said, I don’t want to do medical billing anymore.

Stone Payton: [00:04:00] Good for you.

Mari Dominguez: [00:04:01] Yeah. So I got my real estate license and here I am.

Stone Payton: [00:04:04] And what is that process like? You got to jump through some hoops and know some stuff and study and.

Stone Payton: [00:04:09] All that, right?

Mari Dominguez: [00:04:10] It’s a tough test. Let me tell you, that was probably the hardest test I’ve ever taken in my life. Yeah.

Stone Payton: [00:04:16] And then did you did you have a mentor, someone to kind of help you navigate that?

Mari Dominguez: [00:04:21] I do.

Mari Dominguez: [00:04:21] Luckily, my brokerage gives us a mentor. She’s incredible. I could not live.

Stone Payton: [00:04:26] Let’s give her a shout out.

Mari Dominguez: [00:04:27] Shout out to Jackie Dyer.

Speaker4: [00:04:28] All right Jackie.

Mari Dominguez: [00:04:29] couldn’t do this without her. The brokerage is amazing. Like, it’s a community. It is absolutely a village.

Stone Payton: [00:04:35] Yeah. Now, that said, there are a lot of realtors, or at least I’ve met a lot of realtors since I’ve come to to to Cherokee County. Anyway, it must be an incredibly competitive arena. How do you differentiate yourself, I guess is the right way to say how do you try to stand apart? Is it this community involvement? Is that a big part of it?

Mari Dominguez: [00:04:55] It is. It’s the community involvement. It’s being yourself. It really there’s this idea that with the realtor, you have to be the the suit and the tie and very strict and professional. No, just be yourself, be authentic, and people will be drawn to that.

Stone Payton: [00:05:10] Well, that’s refreshing. See that? I can do the math. I couldn’t do so I would never pass this test. But I can be myself.

Mari Dominguez: [00:05:17] You can do it. I believe in you.

Stone Payton: [00:05:19] With you and Jackie mentoring me, We can make it happen. I would starve to death, but hey, I’m glad that we had guys. All right? We got someone else with us as well. We got Jedidiah Minyard. What brings you here, man?

Jedediah Minyard: [00:05:31] Like Mari said, I’m here for the for the community and to. To meet new people and support a wonderful cause.

Stone Payton: [00:05:38] Now, do you. Did you know Mari before this evening?

Jedediah Minyard: [00:05:41] I did.

Jedediah Minyard: [00:05:41] Yeah. We. Mari and I. We do several events together. Oh, wow. We’re a great team. You know, I sell insurance and she sells houses, so.

Stone Payton: [00:05:51] Oh, yeah. Guess that is a good team.

Mari Dominguez: [00:05:53] The village right here.

Stone Payton: [00:05:53] Yeah. There you go. Yeah. So tell us more about your business. What kinds of insurance do you sell? Who are you trying to help?

Jedediah Minyard: [00:05:59] So. So I pretty much deal with all lines of auto home and life insurance and pretty much anything in between.

Stone Payton: [00:06:11] So there again, it strikes me as a very there’s not a lot of physical radio studios. Like I don’t if I had to compete like you guys, I you know again I might starve to death. But but your industry strikes me as like a pretty competitive arena. Is that accurate?

Jedediah Minyard: [00:06:27] It’s it’s really competitive. There’s a lot of brokerages out there. There’s a lot of insurance companies out there. And, you know, and but but fortunately, you know, I mean, if you’re if you’re listening right now, you probably have some line of insurance. So so there’s there’s a lot of there’s a lot of people out there that need insurance. Yeah.

Stone Payton: [00:06:47] If you don’t have it, you probably need it, right? Because I mean, most people, they’ve got a car, a home property and all those things need to be insured and protected. So tell me about the work. Let’s say someone approaches you because they saw you on Business RadioX. So this is a done deal now. They heard you. They heard you on Business Radio X, so they’re knocking down your door. They want to have a cup of coffee with you or whatever. What happens from there? Kind of walk through your process of helping people get properly covered.

Jedediah Minyard: [00:07:14] So I think the most important thing is just understanding the person and and letting them talk for a few minutes and and realizing what it is in their lives. You know, what’s the most important thing to them if we’re talking about life insurance or if we’re talking about your automobile or your home insurance and and just making sure that everything’s properly insured, you know, there’s there’s a lot of different options out there. And a lot of times people I hear it all the time, you know, my daddy had that insurance. So now I have that insurance and and they just kind of get stuck in that in that that that loop. And they never really go out and look. And there’s a lot of other companies out there that, you know, will offer as good a coverage if not better for for a lower price.

Stone Payton: [00:07:59] I love the way that that you began your description of how you work with people in that you listen to them. What a novel idea, right? Yeah. Let’s get to know this person. Right. And ask them what they because, I mean, that’s not always the case, right?

Jedediah Minyard: [00:08:14] Yeah, There’s a lot of questions, you know, that really need to be understood and answered properly to make sure that that, you know, you’re not only getting the proper coverage that you need, but you’re you’re also paying a fair price.

Stone Payton: [00:08:28] Yeah. And back to this village concept, I suspect you lean on the Maury’s of the world a great deal in helping tee you up and refer you to other people and introduce you to other people. And that credibility, that that’s.

Jedediah Minyard: [00:08:43] That’s a 100%. Yeah. I mean, Maury’s been wonderful and really any, anybody in, in the like we said, I mean anybody who owns a house or drives a car, I mean, you know, everybody needs insurance. And I just I think that more people need to to understand their options and get out there and just take a look. And I think that they’ll be surprised that, you know, maybe they have been paying way too much money for a long time.

Stone Payton: [00:09:12] Yeah. So how does how do the other aspects of your sales and marketing work? Like, do you have to advertise? Do you are you out there shaking trees just to get the word out? Or are you or are you like you educating people on some of these topics? I would think education would be a big part of your work.

Jedediah Minyard: [00:09:31] Education is huge. I know.

Stone Payton: [00:09:32] I don’t know anything about it.

Jedediah Minyard: [00:09:33] Right. Yeah, well, a lot of people don’t. And, you know, they just they describe the kind of car that they have. And then, you know, they just expect someone to throw a throw a number at them and they just pay it. So and that’s really you shouldn’t do that. You should you should work with somebody who understands you and knows what your needs are and and and then pay the appropriate price for coverage from there.

Stone Payton: [00:09:57] Yeah. So I have a question for both of you. I’m going to ask Maury first. How do you decide what kinds of events to participate in like this? And then how do you attack it? Like, do you have kind of a game plan of what you’re going to do when you get here? Maury?

Mari Dominguez: [00:10:13] I mean, we set up the table. We have our little fliers we hand out and everything.

Mari Dominguez: [00:10:18] But yeah, being with Jed, he’s also a people person, might be in denial about it, but it makes it easy. You just. I’m here to talk. I’m here to meet people. I’m here to pick up the. The vibes of the whole atmosphere. You know, it’s we just bring the fliers set up, but it’s really about the people. It is honestly getting to know people.

Stone Payton: [00:10:39] And a lot of times when you first meet someone, they may not be anywhere near looking for a home meeting, but you don’t know who knows who and you want to be top of mind and you want to you want to forge that relationship because and you never know who has a sister in law that now wants to move to town because they visited last Christmas and now they want. Right. It’s same with the insurance world. I would think.

Jedediah Minyard: [00:11:01] You have to establish that trust.

Stone Payton: [00:11:03] I bet.

Jedediah Minyard: [00:11:03] 100%. You got to establish trust.

Stone Payton: [00:11:06] All right.

Mari Dominguez: [00:11:07] Going hand in hand with the education that you were mentioning.

Stone Payton: [00:11:09] Yeah, yeah, yeah.

Mari Dominguez: [00:11:10] One thing. The whole reason, honestly, that Jen and I kind of met is we’re doing workshops to educate people.

Stone Payton: [00:11:16] Oh, are you really?

Stone Payton: [00:11:17] Tell me more about the workshops.

Mari Dominguez: [00:11:19] So they’re homebuyer workshops. You know, right now we’re focusing on first time homebuyers, but we’re open to all types of homebuyers because there’s all types of homebuyers out there. Right. And a lot of people are fearful of buying, especially right now in the market. But there’s so much to learn. And once you have those tools, it empowers people to make the right decision for themselves.

Stone Payton: [00:11:38] What a great idea. And to have both facets at the workshop, not just the one. And you’re able to tap into each other’s extended network, but you guys are smart marketers. So you know this real estate great team. I can tell if this real estate insurance thing doesn’t work out. Maybe you come.

Speaker4: [00:11:54] Maybe. Maybe.

Stone Payton: [00:11:55] Business RadioX.

Speaker4: [00:11:56]

Stone Payton: [00:11:57] Well it’s a lot easier than I make it look. Believe me, anybody can do it. All right. Before we wrap, I want to make sure that our listeners can connect with you guys if they want to have a more substantive conversation, maybe sit down and have a cup of coffee or Business RadioX We usually sit down and have a beer, but whatever your style is. So we’ll start with you, Mari. What’s what do you think is appropriate? Email, LinkedIn, website, that kind of stuff?

Mari Dominguez: [00:12:20] Well, right now with the home buyers workshops, the best place to go is am I ready to buy a home?

Stone Payton: [00:12:26] Eventbrite.com fantastic yet.

Jedediah Minyard: [00:12:29] So. So I guess I’m kind of old school, so I’m Mari’s laughing at me.

Stone Payton: [00:12:38] So here’s my home number.

Stone Payton: [00:12:39] Here’s my address. Come by, we’ll grill a hamburger.

Mari Dominguez: [00:12:41] Send me a fax.

Stone Payton: [00:12:42] Right. Send me a fax.

Jedediah Minyard: [00:12:46] Yeah. I’m that guy to sit down and definitely have a have a cup of coffee and a one on one conversation. But I guess the, the easiest way to to connect with me would be on Facebook at Jedidiah. Jedidiah Vineyard comparison insurance comparison insurance.

Stone Payton: [00:13:03] Right. Jedidiah, did you hear me earlier? Just notice how I went straight to Jed. Like.

Jedediah Minyard: [00:13:07] Yeah, jump, right? Yeah.

Stone Payton: [00:13:10] So he just makes you feel like you can do that, though, right? You spend two minutes in a conversation with him and you’re like. You just start calling him Jed.

Jedediah Minyard: [00:13:15] That’s right. That’s Jedidiah is a mouthful.

Stone Payton: [00:13:18] Well, thank you both for joining us. Thank you for what you’re doing here. Thank you. Keep up the good work. And if you’re up for it and won’t get a nosebleed driving to Woodstock, come see me in studio and we’ll do a more in depth interview with a group of business folks.

Jedediah Minyard: [00:13:31] We’re right down the street from you.

Stone Payton: [00:13:32] Oh, fantastic. We’ll talk more about the workshop. We’d love to have you.

Jedediah Minyard: [00:13:36] Absolutely. Thank you very much.

Stone Payton: [00:13:37] All right. We’ll be back in a few from the locker room chat.


Jayla-BoutwellJayla Boutwell, Front Desk Coordinator, wHydrate.

Connect with Jayla on LinkedIn.

Jaylyn Wylie with wHydrate.

https://stats.businessradiox.com/39119.mp3

DOWNLOAD HERE

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Business RadioX Studios in Atlanta. It’s time for Charitable Georgia. Brought to you by B’s Charitable Pursuits and Resources. We put the fun in fund raising. For more information, go to B’s Charitable Pursuits. Dot com. That’s B’s Charitable Pursuits dot com. Now here’s your host, Brian Pruett.

Stone Payton: [00:00:45] Welcome back to the locker room chat. We are broadcasting live from Crosspoint City Church and this is something that Brian Pruett and B’s Charitable Pursuits are putting on in collaboration with Glenda Mitchell Law Firm and a host of sponsors. And it’s to benefit the all in or all out ministry. And we now have with us with a company called wHydrate, Ms.. Jayla Boutwell and Jaylyn Wylie. Welcome to the show.

Jayla Boutwell: [00:01:15] Hello. Thank you for having us.

Stone Payton: [00:01:17] Why are you here and what are you out there trying to do for folks with your stuff?

Jayla Boutwell: [00:01:21] We are here just to kind of give some information about wHydrate. We do IV hydration through infusions. We do injections and just different services to help people feel better with different vitamins and medications.

Stone Payton: [00:01:35] I.v. injection, Like you come to them and do it.

Jayla Boutwell: [00:01:38] Our nurses do.

Stone Payton: [00:01:39] Wow, what a cool concept. Where did this idea come from?

Jaylyn Wylie: [00:01:45] Honestly, I think it’s been around. It’s starting to become more of a prevalent thing. It’s becoming more popular. We’re trying to put ourselves out there so we can spread health and wellness just around.

Stone Payton: [00:01:59] So what’s the backstory with you two? How did you get started in this?

Jayla Boutwell: [00:02:03] My backstory is very funny how it started. I worked at a smoothie king next door to our Kennesaw location, and just from being over there, being able to like, talk to the owners and stuff, that’s how I was able to work at Hydrate Fun.

Stone Payton: [00:02:17] How about you, Jaylyn?

Jaylyn Wylie: [00:02:18] So I originally applied to hydrate a couple months ago as their CNA. I’m actually about to start nursing school here in a little bit, so I thought it would be kind of a cool environment to, you know, where I could learn more and be a little bit more hands on and have a little bit more inside look of what it’s like, you know, being with patients and patient care and things like that.

Stone Payton: [00:02:42] Well, congratulations. I think that is fantastic. What an exciting time for you. All right. So what brings you guys here? What are you hoping to accomplish here?

Jayla Boutwell: [00:02:51] Just with our different services, we have a different a lot of different things that help with cellular recovery. We have things for like addiction recovery. When we were looking into the things about the charity and our services kind of go hand in hand with helping out with that aspect.

Stone Payton: [00:03:09] You feel the same way? I do.

Jaylyn Wylie: [00:03:11] I do. We’ve got a specific infusion. The Nadp+ stands for Nicotinamide 8 to 9 Dinucleotide.

Stone Payton: [00:03:22] She’s been studying, hasn’t she? Yes.

Jaylyn Wylie: [00:03:25] I have. I kind of just rewires your cells. Everyone naturally has an ad recurring in their cells. And, you know, as you get older, those start to deplete and glossy.

Stone Payton: [00:03:38] Looking at me when she says when you get older.

Jaylyn Wylie: [00:03:41] But they start to deplete in those you know, who have previously struggled with addiction and things like that, their cells will naturally start to deplete those NAD levels as well.

Stone Payton: [00:03:51] So there’s a direct connection to this particular third of all in or all out ministries. There’s a direct connection. Yes.

Jaylyn Wylie: [00:03:57] So kind of just helps to rewire your cells, you know, brain fog, memory loss, anxiety, PTSD, things like.

Speaker5: [00:04:07] That.

Stone Payton: [00:04:08] So I suspect even if a person is not really suffering from any particular ailment, just periodically tapping into this is probably a good thing.

Jaylyn Wylie: [00:04:18] Yes, it’s a good maintenance thing to have done. You know, even if it’s once a week, once a month, you know, every two weeks, whenever you feel like you need it, it’s kind of just like as needed. You need that extra hydration where there seven days a week, you know, to help people out.

Stone Payton: [00:04:34] Yeah. So how do you get the new business? Where do the customers come from?

Jayla Boutwell: [00:04:39] We get a lot of different business from different areas. We have a lot of walk in traffic. We do several events as well as like we promote on social media. Oh yeah, that was our owner.

Speaker5: [00:04:49] Oh.

Jayla Boutwell: [00:04:51] Right there. That’s our owner. Just a lot of like community outreach as well. And we try to do our promoting for through social media and then just telling our friends and family and stuff because majority of the wide rates, they’re family owned. So it’s kind of like a family thing.

Stone Payton: [00:05:05] Oh, really? And so can someone living in a in a market where we don’t have one, can they get involved in some way and talk to your owner and maybe yeah.

Jayla Boutwell: [00:05:13] We do offer franchising opportunities. Oh, okay. I don’t know much about it. I haven’t really looked into it, but I know it is on our website.

Stone Payton: [00:05:20] I’m going to tell your owner you told me I could have one for like $100. Oh, no, no, no, I’m kidding. But no, it sounds like a good business because it genuinely serves people. Yeah, that’s a that’s one of my.

Jayla Boutwell: [00:05:30] Favorite things about working at YJ. Just watching people come in, like if they’re feeling horrible, we have people who just have like, you know, vitamin deficiencies. There’s hangover, there’s stomach bugs, different ailments and stuff, muscle fatigue. T chronic illnesses and then walking out of there like a changed person.

Speaker5: [00:05:47] Wow.

Stone Payton: [00:05:47] She’s done this talk before, hasn’t she? This is what you rattle off when we walk. I was going to ask you when you first started, like working these events and communicating to people, was it a little nerve wracking at first, talking to strangers and trying to explain this to them?

Jaylyn Wylie: [00:06:00] Yes, this is actually my first event. So I’m like, Oh.

Speaker5: [00:06:03] Well, boom, they.

Stone Payton: [00:06:04] Throw you on the.

Speaker5: [00:06:04] Radio? Yep. Oh, wow, that’s great.

Stone Payton: [00:06:07] But now you’ve kind of you’re hitting your stride, You got your and well, and it’s clear that both of you genuinely believe in what you’re doing.

Speaker5: [00:06:15] Yeah, we love it.

Stone Payton: [00:06:16] And apparently have a great deal of respect for for the for the owner and their mission.

Speaker5: [00:06:21] Yes, they’re.

Jaylyn Wylie: [00:06:22] Great. They’re awesome people.

Stone Payton: [00:06:23] So what what would make this a really successful event for you guys? What are you hoping comes out of tonight’s energy and effort invested?

Jayla Boutwell: [00:06:32] Just kind of like spreading kind of the influence of basically different infusions, vitamins, infusions. I know before I worked at Weider, I really did not know about like vitamin infusions and stuff, but like after trying different bags and like just watching our different mixes and stuff, it’s cool to see that, like how much like accessible that the vitamins are. I know like you can take supplements and stuff, but you’re never really getting that full amount of vitamins. But then in the infusions it’s more of an immediate effect with those vitamins, like especially like B12 injections, we have magnesium that’s really good for like muscle fatigue, headaches. It’s good for just overall insomnia, stress management, vitamin D, three injections, just different things like that. You really see a change I enjoy, like the vitamin D, three injections. It’s good for like mood stability, bone support, as well as your immune system. And I’ve definitely felt a change more than when I was like taking the supplement or when I wasn’t consistent with like being outside because of my school schedule, work schedule, different things like that.

Stone Payton: [00:07:31] So let’s play this out a little bit. It’s my show. Let’s talk about me for a minute. Okay. So I’ll be 60 in a couple of weeks. Over the last year and a half, I cut quite a bit of weight. I’ve been walking more. I’m healthier than I’ve been in some years. So and I’m eating better, I’m eating cleaner and all that stuff. So someone like me, I don’t really have any ailments to speak of, but I’m much more health conscious. Right? So someone like me, is this something that I would maybe be well served to get on some sort of routine and periodically come and get, I guess a professional would tell me what bags?

Speaker5: [00:08:06] Yeah, for sure.

Stone Payton: [00:08:07] I don’t have hangovers much anymore. I don’t really drink heavy. I do enjoy a bourbon, though. I do it.

Speaker5: [00:08:13] You know, a drink or two.

Jaylyn Wylie: [00:08:16] I think we’ve got a couple of different bags that are really good for just overall health and wellness and just like a maintenance, you know, you want to come once a month. We could even just do a plain bag and we have an option to where you can build your own bag. So say one week you’re feeling a little more tired than the next week. You can just either get a B12 injection shot or you could get a B, a plain bag and add B12 as well.

Stone Payton: [00:08:39] Okay. Plain bag is just like saline.

Jayla Boutwell: [00:08:42] Plain saline.

Speaker5: [00:08:42] Bag.

Stone Payton: [00:08:43] It’s like even that’s good for you. A lot of us don’t hydrate enough in general. Is that.

Speaker5: [00:08:47] True? Yes.

Jayla Boutwell: [00:08:48] We really don’t. I know I’m not really good at drinking my water, but I know with our infusions, they all come in a liter of saline or lactated ringer’s. So that’s equivalent to drinking two and a half gallons of water. So it’s like you don’t really think about it like that, but you’re getting your water intake with the infusions.

Stone Payton: [00:09:03] Oh, wow. What interesting work. Well, it is a delight to have you here. Thank you for the work that you’re doing. Let’s make sure before we wrap that people here locally know where the place is and or how they might reach out and connect maybe on any of your socials or if there’s someone they can talk to, what’s the let’s give them some points of connection so that they can get to you guys.

Jaylyn Wylie: [00:09:24] I know our address. We’ve got a couple different locations Kennesaw, Cartersville, Roswell. We also have got a couple different locations. We’ve got one in Chattanooga and Rome, Georgia. Oh, wow. Our location, if you’re trying to find us in Cartersville, I think is 211 South Erwin Street.

Jayla Boutwell: [00:09:44] Yeah, that’s our address. And then we do have every social media. So if you want to find us on Instagram, it’s YJ Cartersville. Same with Facebook. And as well, if you just look up YJ, all of our different locations do have social media and then a different connection. We also do have our our website, which is YJ, so you can find us online.

Stone Payton: [00:10:04] Fantastic. Well, thank you both again for joining us. Keep up the good work. And I’ll tell you what, if if you don’t mind coming to Woodstock some afternoon, you can come in studio maybe with some other local business professionals and come on the Cherokee Business radio show where we do a more in-depth interview. We’d love to have you sometime.

Speaker5: [00:10:22] Thank you.

Stone Payton: [00:10:23] Yeah. All right. We’ll be back in a few from the locker room chat.

 

Tagged With: Charitable GA Locker Room Chat

BRX Pro Tip: Offense Gets Headlines: Defense Wins Championships

August 4, 2023 by angishields

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BRX Pro Tip: Offense Gets Headlines: Defense Wins Championships

Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, talk a little bit about the relationship between offense and defense in business.

Lee Kantor: [00:00:10] Yeah. Well, in sports, offense typically gets the headlines but it’s the defense that wins the championships. And I think that in business, it works in a similar manner. In business, your offense is typically your sales and marketing, and your defense is your operations. If you’re great at selling someone something but terrible at keeping them, then you’re not going to make it. Your business is going to fail. And winning a sale is exciting and fun, and everybody gets really energized from that happening, and it’s critical in order for your business to survive, but if you can’t deliver value, and you can’t keep your client happy, you’re not going to be able to succeed for any length of time because, ultimately, what you want to have happen is every time you have a client, you would like them to refer another client to you or at least somebody who could be a client. And if you don’t have an engine that kind of builds a future clients from your existing clients, it’s going to be really difficult for you to grow your business over time.

Lee Kantor: [00:01:10] So, you know, a lot of times we’re investing all of our time and resources on the sales and marketing side of our business, but you really got to invest resources on the operational side of your business, the things you’re doing for customer success to keep them happy, the things you’re doing to keep your team energized and motivated, the things you’re doing to help you really build a foundation, so that as you do grow, you’re able to absorb these clients, keep them happy, keep them getting the outcomes they desire, and keeping your business thriving, and successful and growing.

BRX Pro Tip: Solve Problems Faster

August 3, 2023 by angishields

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BRX Pro Tip: Solve Problems Faster

Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, anyone who has ever heard me on the air knows that I am absolutely committed to producing better results in less time. Let’s talk a little bit about problem solving and how we can do it faster.

Lee Kantor: [00:00:17] Yeah, this is one of those things where if a problem kind of bubbles up, it’s so much better to deal with it right away and solve it one way or another than kind of putting it on the back burner and hoping it goes away by itself. A lot of times, procrastinating on a problem, it just doesn’t work. It doesn’t get better, and it just typically gets worse. And then, a small problem that you could have solved in a minute becomes a big problem that now you’re dealing with.

Lee Kantor: [00:00:47] So, I think it’s much better, just as a philosophy, that if something bubbles up in the present, deal with it right away. You know, triage it to the best of your ability right when it happens to prevent it from becoming a bigger problem in the future. And a lot of times, we don’t want to deal with kind of these little nagging issues, but you know. And I think this becomes clearer and clearer as you get older in your own health. It’s a lot better to be dealing with issues when they’re smaller than they are if they get worse down the line because these things never get better by themselves.

Stone Payton: [00:01:24] I think, too, that this is one of those areas where having a few working disciplines really can serve you well. Like for us, we always try to err on the side of generosity. For us, we live by bad news first, so we communicate it internally so that we can get the right resources on it. If you have some of those core values or operating disciplines, it helps you guide the decisions, so you can make a decision that’s necessary to to live into and solve that problem. So, I think this is a good opportunity to suggest having just a handful of those operating disciplines can really help you on the problem solving front and get it done faster.

Women in Business Putting Food on Our Tables Part 1

August 2, 2023 by angishields

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In this episode of Women in Motion, we’re joined by three guests from the food and beverage industry: Rhonda Busnardo from Caesars, Jennifer Reynolds from Sauce Goddess Gourmet, and Sashee Chandran from Tea Drops. The guests share their experiences and challenges in the industry, discussing marketing strategies, distribution, and networking.

They also talk about current trends in the industry, such as natural and plant-based products, and the demand for cafe-style experiences at home. The guests offer advice for aspiring entrepreneurs, including starting small and utilizing resources like cottage food licenses. They also discuss the importance of collaboration and finding support within the industry.

Jennifer-ReynoldsWith over 20 years in the food business as the proprietor of Sauce Goddess, a gourmet sauce and spice rub company, Jennifer Reynolds has created the overall vision of the company: that food does not have to be made from anything other than food. We can recognize what we eat and it’s delicious.

Her responsibilities and skills include product formulation, allergen awareness, ingredients research and recipe creation.

She has been featured on numerous regional TV news shows cooking live and providing recipe suggestions. She has taught cooking classes at various locations, in person and virtually. She has been a presenter at several Gluten Free events throughout the country.

All sauces, spices and dip mixes are certified Gluten Free. The dip mixes and spices are certified Kosher. Everything is made from real food only, no additives, preservatives, or flavorings.

Connect with Jennifer on LinkedIn.

Rhonda-BusnardoRhonda Busnardo has worked in the Food sector most of her career starting off in retail, moving into food and beverage manufacturing and distribution, and currently in the Gaming and Entertainment industry.

Rhonda grew up in Southern New Jersey. Rhonda and her husband, Anthony, have 4 boys aged 20, 14, 12, and 6.

When Rhonda isn’t working, she enjoys family time and being at the beach. Rhonda enjoys kayaking, boating, dancing, and is currently working on her long game in golf.

Sashee-ChandranSashee Chandran is founder and CEO of Tea Drops, which creates bagless whole leaf teas.

She wrote her own patent for this new category innovation, which sheds less waste than traditional tea bag packaging.

Tea Drops has become a favorite among new and experienced tea drinkers alike, launching innovative tea experiences that merge flavorful blends, food art and innovation.

Tea Drops are now available in 2,000 retailers — and are loved by Oprah Magazine, Chrissy Teigen, and former first lady Michelle Obama.

Sashee is a 2021 Inc 100 Female Founder, a 1st place $100K Tory Burch Fellow Grant winner, and the 1st place $50K PepsiCo WomanMade Challenge winner. She has also raised over $8.4M in VC funding for Tea Drops.

Connect with Sashee on LinkedIn.

About our Co-Host

Pamela-Williamson-WBEC-WestDr. Pamela Williamson, President & CEO of WBEC-West,  is an exemplary, dedicated individual, and has extensive experience as a senior leader for over twenty years.

She has served as the CEO of SABA 7 a consulting firm, overseen quality control at a Psychiatric urgent care facility of a National Behavioral Health Care Organization where she served as Vice President and Deputy Director,and has served as the CEO of WBEC-West, since 2008.

Her extensive experience in developing and implementing innovative alliances with key stakeholders has enabled the organizations to reach new levels of growth and stability. Her ability to lead and empower staff members creates a strong team environment which filters throughout the entire organization.

She takes an active role in facilitating connections between corporations and women business enterprises and sees a promising future for WBENC Certified women-owned businesses.

Dr. Williamson holds a Doctorate in Healthcare Administration, a Master’s degrees in Business Administration, and bachelor degrees in both Psychology and Sociology.

Connect with Dr. Williamson on LinkedIn.

Music Provided by M PATH MUSIC

This transcript is machine transcribed by Sonix

TRANSCRIPT

Intro: [00:00:07] Broadcasting live from the Business RadioX Studios. It’s time for Women in Motion. Brought to you by Wbec West. Join forces, Succeed Together. Now here’s your host.

Lee Kantor: [00:00:27] Lee Kantor here another episode of Women in Motion. And as always, this one is brought to you by our good friends at WBEC West. Without them, we couldn’t be sharing these important stories today on Women in Motion. We’ll be talking about women in business who are putting food on our tables. This is about the food and beverage industries. I’m so excited to be introducing our guest today. We have Rhonda Busnardo with Caesars. We have Jennifer Reynolds with Sauce Goddess Gourmet and Sashee Chandran with Tea Drops. Welcome.

Jennifer Reynolds: [00:01:03] Thanks.

Rhonda Busnardo: [00:01:04] Thanks for having us.

Lee Kantor: [00:01:05] Well, let’s kick things off with Rhonda. Let’s start out generally is working in the food industry. Is that a fun career? Was that a good choice?

Rhonda Busnardo: [00:01:16] Yeah. I mean, food is fun, right? Everyone loves it. So I would say yes, it’s fun. It’s very challenging at times, especially in today’s world, but I definitely enjoy it.

Lee Kantor: [00:01:29] Now. Was that always your objective to be in the food industry or did you kind of accidentally get involved with Caesars?

Rhonda Busnardo: [00:01:38] No, I actually started in insurance and investigations a very different and less exciting world. But I always worked on the retail side of food and, you know, Waitress worked as a bartender when I was younger going to school and then later ended up, you know, with a career change. And most of my life worked in the food sector. I moved on to food and beverage manufacturing and distribution and was there until my current role in the gaming and entertainment industry.

Lee Kantor: [00:02:11] Now, Jennifer, what’s your back story?

Jennifer Reynolds: [00:02:14] Well, my back story is I have a degree in printing management and I used to operate printing presses and sell people ink and solvents and digital imaging equipment and and I love to cook. And I used to I used to throw these lunches for my customers. They would buy a buy a plate setter or something. And on training day, I would come in and I would bring pizza or pizza turned into, Hey, let me bring a grill and I’ll cook some chicken. And then it turned into I’m enjoying this part of it much more than the other side of it. So I made the transition and just jumped in with both feet into an industry I knew nothing about.

Lee Kantor: [00:02:53] And Sashee, your backstory.

Sashee Chandran: [00:02:56] Yeah. So I first want to correct you. It’s the company is called Teardrops Not My Teardrop. For those listening. And I started Teardrops about seven years ago. I didn’t have any experience in food and beverage. I just had a huge passion for tea and the ritual of tea. My background is my mom is Chinese and my dad is from Sri Lanka. My dad was actually born on a tea estate in Sri Lanka. Both my parents are immigrants, so Tea culture was a huge part of my upbringing, and I just realized that the process of making tea is very cumbersome, especially loose leaf tea. And most tea bags in the market are filled with microplastics. So that just kind of sent me on this journey of exploring what was on the market, realizing there wasn’t anything that met my current needs, and that’s how the creation of my product started. And then I ended up patenting the idea and selling at farmers markets, and the rest is history.

Lee Kantor: [00:03:52] Now, has there been any, let’s say, unintended learnings along the way, or has it been kind of a smooth path for you? Sashi.

Sashee Chandran: [00:04:07] Um, I feel like that’s a trick question because, of course, there’s been a huge amount of challenges, um, in, you know, any, any endeavor, but especially in the food and beverage industry. Um, so no, it has not been smooth. I think that there’s a lot of unexpected surprises and a huge learning curve and things to uncover. But the one thing that’s really wonderful is the, the food and beverage community I feel are very generous with their time and their knowledge and their support, and I’ve been very lucky to benefit from that.

Lee Kantor: [00:04:39] Now, Jennifer, for you has it is is what you’re doing now the way you envisioned it when you started?

Jennifer Reynolds: [00:04:46] Not at all. Not at all. And and I can totally second what she’s saying. It’s you know, the interesting thing is everyone in this industry is very generous with their the lessons they’ve learned. And I try to do the same thing with young up and coming companies. You know, I’m like, okay, listen, this is the way to do it. Don’t want to do it this way because that’s the way I did it and it was wrong, you know? So you kind of want to want to help others with the, you know, mistakes so they don’t make the same mistakes because it’s a it’s a complicated industry when you get in there. It’s it’s one thing to have a good recipe and it’s a completely different it’s a completely different operation to to take that turn it into a product, get it labeled to go on the shelf. And then get customers to want it and get retailers to want it. And, you know, all of that is so complicated. There’s plenty of opportunities for success and failure both.

Lee Kantor: [00:05:49] Now, Rhonda, your lens on the industry obviously is a lot different. Is there any advice you could share with them from your perspective of how you see companies like theirs be successful working with companies like yours?

Rhonda Busnardo: [00:06:06] Um, really, the, I think the hard part and the hard part for Jennifer and probably Sashi is there are so many other products and items out there like Jennifer just mentioned. Um, you know, the only thing that I could say is just really get out there, you know, go to food shows. Find out what shows are popular and that we’re showing up to bring your innovative ideas and samples and, you know, everything that you have to have available and show while you’re there at those shows and really just keep reaching out and find the right person. Um, a lot of people will contact me for a category that I may not manage, but just finding that right go to person and just really networking and getting yourself out there is, is, you know, my advice.

Lee Kantor: [00:07:01] Now, is it.

Jennifer Reynolds: [00:07:03] If I can just add on to that, if that’s okay.

Lee Kantor: [00:07:05] Yeah, please.

Jennifer Reynolds: [00:07:06] You know, when I I’ve been in business 23 years and so about. I just along the way, there have been key people, Rhonda, that, you know, they’ve they’ve come in and they’ve helped, just like you said. You know, you find one person and they may not know the answers, but they’re they’re they’re like the connector that can go, well, let me find the right person for you in here and here and here and especially in the community. And it’s it’s the amount of of assistance in trying to find that connection. Everyone wants to connect everybody else up with someone that could be a good a good match. And so it’s really it’s really neat to have that.

Lee Kantor: [00:07:51] And and it is it is it the dream when you started, Jennifer, to kind of get a partner with one of these enterprise level organizations to really kind of multiply your efforts? Was that a goal or was it always kind of selling to the end user, you know, kind of one at a time, but grow it over time?

Jennifer Reynolds: [00:08:12] No. Well, in the in the printing industry, I came out of the distributor network, so I already knew that there was this middleman in between the people making the stuff and the people using the stuff. Whatever the stuff is in between is the distribution network and there’s people that are selling on manufacturers side and and distributor side. And I knew that existed. And that’s that’s a network that some people that get into the business if they haven’t been exposed to the distributor side of any business, they wouldn’t know that that necessarily exists. But I already knew that existed. So for me, I knew I had to have some big companies that would help give me the volume to have it make sense for everything else I was doing. I knew I needed that. And and we’re we’re continuing to grow every year. So it’s it’s really neat. I mean, we’ve had our little hiccups here and there and but but, you know, just having that base of some some good, some large, you know, customers and a lot of them, we actually got through webbank and we, you know, we’re we’re in Kroger and Macy’s and we’ve got a meeting with Target coming up and and we’ve got, let’s see, Whole Foods and Sprouts. They’re not necessarily in the, you know, Webbank community. But yeah, we’ve got Safeway, Albertsons, Myer. So we’ve got we’ve got some, some some big base customers that have helped us along the way for sure.

Lee Kantor: [00:09:56] And Sasha is your customer that distributor level or the enterprise level or is it the end user consumer?

Sashee Chandran: [00:10:05] It’s actually a little bit of both. So our business is structure and maybe a little bit differently than most. Not most food CPG brands, but different in the sense that we have a direct to consumer, pretty sizable direct to consumer business where we sell directly on our website and Amazon. We also have like alternative wholesale accounts we call them. So those are kind of the spa, some hospitality accounts, small boutique type of retail. And then we also have grocery retail, which, you know, we’re in a subset of Whole Foods, Natural Grocers, Target, and we’re expanding into Sprouts National and Walmart this year. So it’s a little bit of everything, a multichannel omnichannel approach, but it keeps us on our toes. It’s definitely it’s like running kind of a couple different businesses under one roof.

Lee Kantor: [00:11:07] So when you say a couple of different businesses, it’s because each of those customers you kind of market to differently and you communicate differently. Is that right?

Sashee Chandran: [00:11:17] Yeah. I think what I’ve learned over the years is that, you know, the way that you obviously direct to consumer digital marketing and content creation for for web is very different. It’s a very different skill set than selling into grocery, retail and knowing all the players. When you get into grocery retail, you have a distributor, you have maybe a broker to then you have the retailer and then you have to engage in different types of promotional opportunities, whether it’s, you know, directly with that retailer or outside of that to drive traffic and velocity at the store. So it’s it’s just a kind of a completely different business makeup each channel, you know, and I could say the same for how Amazon operates or how these small boutique retail operates. So that’s what I mean.

Lee Kantor: [00:12:08] Now did you always start as kind of multichannel or did you kind of kind of grow into each channel individually when an opportunity presented itself?

Sashee Chandran: [00:12:20] Well, when you’re first starting out, I mean, I didn’t have a ton of capital starting out, so I kind of just had to really focus my efforts of where the lowest hanging fruit was. And for us, that was getting into boutique retail. So going, you know, I would literally walk to small retail shops and pitch my product. And the great thing about them is, first of all, you’re you’re talking directly to, you know, a consumer or someone who really understands kind of buyer interest. But then also the net terms on when they pay are also much more favorable than larger retail. So, you know, you might get paid immediately or within 30 days. So that would help with cash flow. And then I would use those proceeds to then explore and experiment on on opening our own website. And I had a background in digital marketing. Marketing. Um. Uh, my prior life was working at eBay in Silicon Valley, so I worked in some social media digital marketing team. So I kind of understood the foundation of how e-commerce worked and that that definitely helped to start creating a presence online. And then basically online became a huge focus of ours for the next several years until we felt we were ready for retail.

Lee Kantor: [00:13:39] Jennifer, did you follow a similar path?

Jennifer Reynolds: [00:13:42] Yeah. Yeah. It’s it’s it’s surprisingly similar, but. But yeah, I was going into, you know, neighborhood places in San Diego. I walked into a, you know, gourmet cookware store and said, Hey, what do you think? I did that before. I actually had a real product. And the owner calls me back and says, Can you have actual product for me by January 20th? And I’m like, Sure. And I’m thinking to myself, I have no idea. But yeah, sure. Say yes. Figure out the details later, you know, that kind of thing. And, and yeah, that just started it. And then one person, you know, I go into one meat market and sell my product and they say, you know, you should really talk to so and so over over there. You know, she really likes new products. And I get my product in there and she says, you know, have you been over to talk to so and so? And they’re all telling me who else to talk to in the little town of San Diego in the gourmet grocery end of things, whether they, you know, they sold sold it in the gift area. Most of them sold it in the grocery area. But, you know, I had the cookware store sold it. And obviously, you know, they’re just cookware and gourmet foods.

Jennifer Reynolds: [00:14:51] So they weren’t really a grocery. But yeah, that’s that’s how it started. And then, you know, you get one, you know, a little bit larger retail and then another one and then all of a sudden, you know, you could maybe you could do distribution, but then you have to get that big fish that the distributor wants to be able to say, Yeah, we’ll buy some of your product, but you have to bring them the big fish. Um, and, and so that’s, that’s kind of how, how that went for, for us. And then yeah, we just progressed and we were starting to sell online maybe, you know, 15 years ago or something like that. And we do have a presence online and on Amazon, but it doesn’t come close to matching what we sell wholesale, which that’s actually one of my goals for this year, is to flip that the other way around. So it’s about half and half because there’s just much more control and much more margin in the direct sales. And we can offer we can offer a good value and get some direct feedback as well to what’s going on with our products. What do customers like, What do they want to see more of from us when it comes to innovating? So that’s valuable.

Lee Kantor: [00:16:01] Now, Rhonda, is there kind of some do’s and don’ts that you see when there’s an emerging brand entering a marketplace that’s maybe gotten on your radar or somebody on your team’s radar? Is there something, you know, some of the things that people should be doing and not doing in order to give their brand the best chance at Caesars?

Rhonda Busnardo: [00:16:24] I wouldn’t say really do’s and don’ts. I would just say more of, you know, seeing what your options are to make yourself stand out. Um, you know, like diversity. You know, I know that our company is very strong in support of diversity. Um, women owned businesses, you know, different socioeconomic and cultural, um, diverse owned businesses, even in some markets. Um, you know, they, they really follow that. Um, just seeing what makes you be a step above the rest and something that, you know, we’re looking for. Um, as far as don’ts, the only thing that I could say is just don’t sit back and wait for someone to contact you. It sounds like these ladies are. They already have learned that and they know what they have to do to get out there and have their presence out there. Um, and yeah, I mean, I think that, that that’s very important.

Lee Kantor: [00:17:23] So are there Rhonda, are there current trends that you’re keeping an eye on that you’re looking for to fill kind of a void?

Rhonda Busnardo: [00:17:33] Um, obviously, you know, anything more natural. You know, the vegan market is really big right now. Any type of plant based products are huge right now in the market and being sought after. Um, anything innovative that can be helpful in the back of the house for, you know, talking about sauces, even bases, you know, a soup base, a sauce base, anything to help the, the chefs not have to do as much prep work in the back, you know, for obvious reasons, not only to keep them, you know, to be helpful when they’re busy, but also to help with just having enough sous chefs in the back. I mean, as we all know, through Covid and through everything, we’ve things have changed. You know, it’s harder to find help. And some people have changed their whole careers in the food industry. We’re running into, you know, executive chefs that have been doing that for 25 years, changing their whole careers and moving into a different sector. So, you know, anything to help make that process go faster for the chefs in the back of the house is what we’re looking at a lot right now.

Lee Kantor: [00:18:54] So, Jennifer, go ahead. We’re going to say something. You know, the food industry is so complicated and there’s so many moving parts. Can you share a little bit maybe to educate our listeners who are maybe considering getting into it? Because a lot of folks with the advent of this kind of whole Food network culture where everybody sees chefs now and sees cooking and it’s a hobby that gravitated or has grown exponentially among home cooks and home chefs and everybody has recipes and and different products that they’re enjoying themselves, but to make that transition into a business. Can you talk a little bit about maybe some of the complexity and some of the issues regarding safety and health and just all the the stuff you don’t really kind of see on the surface but is happening in the background if you want to be successful in moving it from a hobby to a career. Jennifer, can you share a little bit?

Jennifer Reynolds: [00:19:59] Oh, I’m sorry. I wasn’t sure who you were directing the question to. Well, for us. I chose from the very beginning to use co-packers. So we use contract packagers to do all of our manufacturing and we have requirements of our manufacturers. We require that they be Sqf or BRC certified, which means they’ve been inspected on an annual basis and and food safety is top of mind. So that’s kind of how we we address the food safety end of things. I will say the interesting thing about using co-packers is that I, you know, initially I’m creating a recipe at home, testing it out of my dear friends. And and you know, I come up with a a formula, but it’s not actually a formula until my co-packer gets Ahold of it and uses the the industrial type of of products. So what I mean by industrial is the tomato paste that we buy in the grocery store that we use in our sauce is nothing like the tomato paste that our manufacturer uses. There’s so much less water in it that you could, you know, it’s more the consistency of a thicker peanut butter than normal peanut butter.

Jennifer Reynolds: [00:21:23] I mean, it’s really thick. And so all of the measurements that I might have in my home recipe are off when, you know, because the water is different. So they they have a formula they use for manufacturing it and then they make test batches and that kind of thing. But that that kind of that takes care of some of the food safety for us. One of the things we do do is all of our products are certified gluten free. So we do have our products tested so that we know they’re under five ppm, which is parts per million of gluten, which is to celiac standards. So our products are certified for Celiacs. They’re okay. And Rhonda, they are vegan and they’ve always been vegan. Actually, for 23 years ago, I made a big a vegan barbecue sauce. Actually, I had a vegan steak sauce for a while and that was pretty funny. And people were like vegan steaks. So but I don’t know if that answered all of, all of your, your, your question. Lee or.

Lee Kantor: [00:22:26] Yeah. Sashi what’s your take on that?

Sashee Chandran: [00:22:32] So is it is the question around like trends we’re seeing or what?

Lee Kantor: [00:22:36] Well, the question is kind of about the. All right. Let’s start start with trends from from your from T drops. What trends are you seeing in the tea industry?

Sashee Chandran: [00:22:49] Well, we’ve seen a huge shift in kind of the the modern day tea drinker, if you will. You know, traditionally, if you go to your grocery store and look at your tea, I’ll it’s filled with very legacy tea brands, I would say single flavor profiles like a black tea or a Earl Gray or, you know, some kind of herbal blend. But I think that the tea consumer today is very multifaceted. You know, they’re looking for drinks that very much mimic the cafe style experience when they go into their local coffee shop. And so that’s why you see the the kind of growth of of different types of lattes like a matcha latte and even bubble tea drinks like boba and milk teas. And I think that’s more in alignment with what we’re seeing with the modern day tea drinker. And so what we try to do is create these cafe style experience kits for retail so that you can make, you know, a cafe quality chai latte, mocha latte, even a Ube latte, which is new to market. And, you know, in the kind of comfort of your own home at a great price point. And we were the first to bring a shelf stable bubble tea, boba tea kit to target. And so we’re really trying to. Bring these more innovative experiences that this this this kind of modern day tea drinkers looking for in the aisle and just reinvigorate it a bit. So those are kind of the main trends we’re seeing, very much influenced by kind of coffee shop culture and some of the big trends from Asia, you know, in the the huge growth of bubble tea, boba tea.

Lee Kantor: [00:24:28] Now, the second part of that was about the entrepreneur out there that maybe is the home chef or the home baker that has some recipes or kind of has this itch to see if this could be a thing. Do you have any advice for that person on how to navigate some of the complexity and maybe share some of the things that maybe are obvious to you now, but maybe wouldn’t be obvious to that aspiring food person?

Sashee Chandran: [00:24:58] I think I think the great thing about food and Bev is you could start anywhere. I think that all of us are probably a testament in some way that you don’t have to have true experience to do this in a traditional sense or formal education. I was I learned about the cottage food license. Early in my in my in the start of starting my company. So, you know, you may not have the the resources to go right away to co-packer like Jennifer did, but you may want to just start something in your kitchen. And there is a law, at least in California called the Cottage Food License, where it enables you to make you have to obviously get your your kitchen or your home kitchen permitted, but make up to a certain amount at home, up to a certain revenue threshold. So you can sell whatever you’re making locally at farmers markets or in retail shops just to kind of test out, you know, get a proof of concept of your idea. So that’s one thing. And then the second thing, I spun my wheels around learning about upcs, which like unless you’re in this industry you don’t know anything about. But so I remember going online and like literally Googling up like how to create a UPC. And that led me to this like, you know, kind of off market site. And so the standard for all upcs is gs1. So that is just a piece of knowledge I’m passing on. But those two things, a cottage food license and UPC Gs1 really helped me out in the beginning.

Lee Kantor: [00:26:33] Now, are there any resources? I’ll put this out to the group. Are there any resources that you turn to to get some kind of industry knowledge? Are there groups that you joined or associations that you became part of that were kind of food specific in your niche or was it something you just kind of went boldly forward and, you know, may maybe Googled some stuff and just went for it?

Sashee Chandran: [00:27:00] The. You sure?

Jennifer Reynolds: [00:27:05] Yeah, go ahead. Okay.

Sashee Chandran: [00:27:06] There are some Facebook groups and Slack groups that exist. One is called Startup for Slack. A lot of different food. Cpg business owners are on it. A great advice and resources. And there’s a Facebook group called OMG, CPG, I want to say. Um, and if you join that group, it’s a lot of early stage food and beverage operators that share a lot of resources and knowledge. So those would be my two to start.

Jennifer Reynolds: [00:27:35] Jennifer And, and well, there’s the Specialty Food Association. All right. And, and they’ve got a lot of publications you can get as a member and membership actually isn’t that expensive. It’s like $300 a year. Um, and so even if you just starting out and you want to see what the business is about, getting membership in Specialty Food Association gets you access to the fancy food show, which is in Vegas now. And, and you can go there and see all of the different companies that exist and see how they show. And there’s a lot of classes that they have there like, you know, food, food, Business 101, I think is one of the classes they’ve had for probably 20 years. And it just kind of goes through the licenses you need and and all of that kind of stuff. Um, the other thing is, I know you can do searches online for things, but you know, the nutritional panels, you have to find someone that can do those for you and you’ve got to find someone good that knows the laws, not that can just do the panel for you. You have to find someone that knows what’s the minimal typeface you can have on your label and things like that. And as you’re a small company, it’s not as important if you have, I believe, under $100,000 in sales, you don’t actually even have to have a nutritional panel on your product. But once you reach over that or if you want to go for retailers, you have to have the UPC, you have to have a nutritional panel on there. Um, no one, you know, no retailer that’s really looking to grow and help you grow is going to want a product that doesn’t have either of those.

Lee Kantor: [00:29:21] Now, Ronda, what events or associations are you part of?

Rhonda Busnardo: [00:29:28] Um, well, I know that there’s also I mean, of course LinkedIn is always a good reference. The Food and Beverage Association of America is on there and just being a member of that, you can just see what they’re posting and different things that are coming up in events. A big one that I am involved with is market vision. They have two shows a year, one in the fall and one in the spring. Um, they have just a very different group of people from the restaurant side to, you know, like me, the gaming industry. So many different sides of the industry from, you know, personal little restaurants to fast food industries to group purchasing organizations. Pretty much every different side of this business. So they’re a really good one that I attend and I meet a lot of great, you know, different reps there from, you know, just retail to different restaurants that, you know, maybe just a friendship and someone to talk to about what’s going on in the industry, in the market. And they also have great speakers that really can help you with what what’s going on in the market, in your industry and the specific product that you’re making or the ingredients that are in that product that you’re purchasing. Um, you know, it’s a lot of great information and great people to be involved with, not just the sale of it, but the whole part of it and the business side as well.

Lee Kantor: [00:31:07] Now how important is webrequest and Webbank and associations like that to you? To you, Rhonda, when it comes to introducing your firm to these kind of up and coming businesses and these other resources that maybe wouldn’t be on your radar or any other way.

Rhonda Busnardo: [00:31:26] It’s actually very important to us. I mean, seizures is very, you know, involved in a lot of other things other than just gaming and restaurants and everything. We support so many things. You know, I’m dealing with everything from diversity to sustainability to, you know, cage free products and things like that, laws and where it’s not mandated by law. So there’s a lot of different things that are very important to us that might not be on the radar for some other companies.

Lee Kantor: [00:32:06] And is it is it sometimes that they say, okay, this is an initiative that’s important to us, go find some vendors that, you know, can do this. And then this is where something like a Quebec West or Webbank is helpful and you can find a pile of them in one place pretty easily.

Rhonda Busnardo: [00:32:26] Yes, absolutely. We have a whole department that does that and manages that and reports back to us as reports back to our category managers and directors on the food side and other sides as well. So having that information all together is is really helpful for us as an industry.

Lee Kantor: [00:32:48] Now, Sashi, how important is kind of a membership in a group like a Quebec West in terms of helping you get into some of these larger firms? Has that been useful and helpful for you or was that something that I.

Sashee Chandran: [00:33:05] Know it can be. And we’re and also I would just say, you know, the certification itself is just so helpful to have conversations with buyers. I think buyers and the industry really respects the Webbank as an organization efficacy of the organization. So I think that’s just one great talking point to bring up when you are having conversations with prospective buyers. I will say that I think my goal this year is to utilize the Webbank community more in terms of the relationships and the you know, there’s just like a plethora of advice here and connections to larger retailers. So while I haven’t necessarily utilized it as much in the past, it’s definitely something that I, I see the value in. I already I see so many other business owners who derive so much value from eBay that I’m excited to get more entrenched this year.

Lee Kantor: [00:33:57] So where do you go for support and collaboration right now?

Sashee Chandran: [00:34:02] So a lot of them are other founders that I know in the space, food and beverage founders, local founders and ones that I meet kind of in the online sphere and that we we kind of create in-person events together. So I would say that my the biggest source of of Intel I get is from other other founders in the space.

Lee Kantor: [00:34:27] And that just the people that you’ve kind of proactively found on your own or have found, you.

Sashee Chandran: [00:34:32] Know, they’re part of some of the groups I mentioned earlier, like Startup, CPG or that Facebook group. There’s also industry events, as Jennifer mentioned, like Specialty food Organization. There’s also a big one called Natural Products Expo that happens and that community. So by going to more trade shows and just being exposed to more founders, you end up you end up meeting a lot of great people.

Lee Kantor: [00:34:57] But that’s that’s a good advice for someone. You can’t kind of passively attend these events and join these organizations. You have to kind of proactively go in there with the intention to to find kind of like minded people to work with and partner with and to share with. Right.

Sashee Chandran: [00:35:16] Exactly. No, that’s exactly right.

Lee Kantor: [00:35:19] Now, Jennifer, where do you go for support and collaboration?

Jennifer Reynolds: [00:35:23] Um. You know I to go to you know founders that that I know in in the space I have. Um. I have a business group that I’m in that I also talk to, but they don’t know anything about the food business, so it does me no good when I need, well, not no good, but it has limits when I need when I have industry specific questions and things like that. But I have a network of people that I’ve met through years of doing in-person shows, consumer shows. I’ve done a lot of gluten free expos throughout the country, and some of those founders I’ve kept in touch with. Um, I do a lot of hot sauce shows actually, or several of them hot sauce barbecue shows. I’ve done barbecue competitions and we keep in touch, whether it’s through Facebook or because we see each other every year in New Mexico at the fiery food and barbecue show, you know, that type of thing. We keep in touch. And, um, you know, we, we can connect that way and help each other in some ways. But a lot of those, a lot of those companies aren’t in the CPG space in in terms of distribution to retailer. They’re direct to consumer in a lot of ways. And so it’s a different space. And is that something that I want to grow? It’s been nice to be able to talk to them about, well, how are you doing this and, and how are you how are you handling handling a particular issue that you’ve got and that kind of thing.

Lee Kantor: [00:37:02] So it sounds like you feel it’s important, but you weren’t you didn’t have kind of a go to group. You formed your own kind of tribe.

Jennifer Reynolds: [00:37:10] Kind of ad hoc. Yeah, yeah. We all just sort of reach out to each other when we need when we need help. Yeah.

Sashee Chandran: [00:37:17] Well, I see, Jennifer, you’re in the San Diego area, and I am, too. And I didn’t. I didn’t even realize that we’re local. Yeah. There’s also a great group called Naturally, and it’s localized to different areas, but naturally is like a CPG based organization. I know they have naturally San Diego. That’s an active group, naturally. La Naturally in Austin, I believe. So that’s also a great organization to check out.

Jennifer Reynolds: [00:37:44] Okay, good idea. Thank you.

Rhonda Busnardo: [00:37:47] Yeah. And on my side, I also, you know, I collaborate with my chefs a lot too. So having chef friends are a great, great resource because they’re in that front line. You know, they are talking to everybody. They’re dealing with the customer, the consumer, the distribution centers, you know, the products, everything first hand. And they have a lot of great information and sometimes very demanding information. But it’s very helpful. And what we do, you know, I live in New Jersey and, you know, I’m on one coast. I travel a lot. I’m all over. But what may work here on the East Coast and what’s going on in the West Coast are two totally different things. So, you know, they’re really, really great at collaborating and helping with ideas and what’s going on nationally. So getting out there and talking to different chefs, even if it’s going in a different restaurants or anything, I think is is also a great resource for everyone.

Lee Kantor: [00:38:54] Now, Sashi, is there a story you can share maybe your most rewarding part of the journey so far? Is there something that stands out for you in the growth of your company?

Sashee Chandran: [00:39:09] Yeah. I mean, I feel like there are so many great milestones that kind of keep you excited and reinvigorated. Um, I think for us, you know, we’ve had, um. A lot of great experiences of getting into kind of retail dream accounts. Like Target was a big one for us and we actually had our teas in a gift basket for. A certain speaker group at a convention, and little did we know it ended up in the hands of Michelle Obama. And she ended up writing a note to us thanking us for the tea. And, um, and just kind of a note about the type of business we were building. And so that was obviously like I thought the mail was, was truly spam. I didn’t realize when it said Office of the President.

Speaker6: [00:39:56] That was.

Sashee Chandran: [00:39:57] For real. But, you know, there’s moments like that that you’re just like, what? Like, you can’t make this stuff up. Um, or when another celebrity, Chrissy Teigen, unsolicited, we did not pitch her, although we were trying to get her as an influencer, just tweeted about our organically, you know, there’s just certain moments that are pretty are pretty transformational for you and also the business that I will remember forever.

Lee Kantor: [00:40:23] Jennifer, for you.

Jennifer Reynolds: [00:40:25] Wow. I don’t have any of those moments.

Speaker6: [00:40:26] That’s fabulous. Super cool.

Jennifer Reynolds: [00:40:31] Um, you know, for me. I love the random phone calls I get from consumers that are like, oh my gosh, you know, I can’t find Moroccan twist in the store. I moved out of the area and, you know, what am I going to do? And I’m like, Well, you can shop online, first of all, you know, but it’s just so nice hearing that. They’re like, oh my gosh, I love your product. I can’t make chicken without it. You know, whatever whatever the product is, it’s just that that phone call, because our phone number is on our website, it dials to a phone that actually gets answered by a real person. And, you know, most of the time it’s me. And it’s it’s it’s neat to hear those. It’s neat to hear that we’re making a difference in people’s lives because that’s really the end. The end of it. The big thing that I want to do is make a difference in people’s lives and get people back to the dinner table together, eating, telling stories and enjoying a really great meal that is made with great ingredients. There’s no, you know, no junk, no additives or flavorings. It’s just food, you know, and and just enjoy enjoy that time and that that food. And so for me, when I hear those stories, it’s it’s neat. It makes me all warm and fuzzy.

Speaker6: [00:41:50] Yeah.

Lee Kantor: [00:41:51] Rhonda, is there a story that you can share about your career thus far that’s been rewarding? Rhonda. You’re muted, Rhonda. Rhonda, is there a story you can share about your career thus far that got you high fiving your team and you can share with us? Uh, well, it sounds like something’s wrong with Rhonda’s audio. But before we wrap, I’d like to go around the room to get, um, maybe kind of the elevator pitch for each of your firms. I want to make sure that we get that on the show. Sasha, can you share a little bit about Teardrops in a nutshell? Tell us about the products that you serve and offer and where people can get it and get a hold of you if there’s a website or social media.

Sashee Chandran: [00:42:58] Yeah. So we are the creators of a bagless tea called Tea Drops, and it’s actually made with whole, whole leaf, loose leaf tea compressed together and fun shapes like hearts, stars, flowers. We make the ritual of tea time easy and convenient. And we just recently launched these cafe quality inspired kits that enable you to make a chai latte, matcha latte, even Ube latte and bubble tea conveniently in the comfort of your own home. And you can find that at Target and soon sprouts Walmart and also on our website at wwlp.com.

Lee Kantor: [00:43:39] And Jennifer.

Jennifer Reynolds: [00:43:42] Um, we make obscenely delicious gluten free sauces and spices and dip mixes that will transform your meals. Everything that we make is free of any preservatives, additives, colorings, flavorings, and. And that means our sauce has no xanthan gum. Our spices have no anti-caking. It’s literally just food, which even in the natural space, is surprisingly unique. There’s a lot of organic sauces that still have organic xanthan gum or organic rice powder. Um, same thing for the seasonings. There’s there’s a lot of that. Our, our products are all certified gluten free, as I mentioned earlier, to celiac standards. So that opens the door wide open that they can safely serve, serve sauce and spices with their their meals and what they’re cooking vegetables or meat or fish or whatever. Um, our products can be found at Sprouts nationally. We’re in four regions of Whole Foods. So the Northeast, mid-Atlantic, Rocky or not, I’m sorry, Midwest and in Southern Pacific region. And then they can be found at at Fred Meyer and QFC in the Pacific Northwest and King Soopers and City Market in the mountain area in the Denver area. And oh, my gosh, let’s see. I’m going to miss somebody. Maya in Michigan took our spice tins on, which is super cool. And yeah, we’re just we’re growing like crazy. Central Market, this really cute little gourmet store in Texas has it. And then you can go to Amazon and walmart.com source Us.com Macys.com all over the place. So got a lot of different gift packs and things like that to get.

Lee Kantor: [00:45:38] Good stuff now, Rhonda. If somebody can you share I know there’s obviously Caesars does a lot. Is there kind of a website the best place to connect with Caesars to learn more about what’s going on there?

Rhonda Busnardo: [00:45:56] Yes, I would definitely say Caesars Main website is the best way. Also on LinkedIn, you can search, um, you know, profiles of people that work with Caesars and the food and beverage sector and reach out directly. I know myself, I’m very helpful in directing you to the right person to get in contact with. Obviously, we’re very large, so I would say be patient, but you know, that’s a really good resource as well.

Lee Kantor: [00:46:29] Well, thank you all for participating in this roundtable. You’re all doing important work and we appreciate you. This is Lee Kantor. We will see you all next time on Women in Motion.

 

BRX Pro Tip: Watch Your Financials Closely

August 2, 2023 by angishields

BRX Pro Tip: What Are You Doing to Make Your Clients and Prospects Feel Special?

August 1, 2023 by angishields

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BRX Pro Tips
BRX Pro Tip: What Are You Doing to Make Your Clients and Prospects Feel Special?
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BRX Pro Tip: What Are You Doing to Make Your Clients and Prospects Feel Special?

Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, let’s talk a little bit about what we can do, how we can do it to make our clients and our prospects feel special?

Lee Kantor: [00:00:14] Yeah, I think this is really important in today’s world. You know, it’s so competitive nowadays. There are so many great places around you that you’ve seen go out of business and you’re like, “How is that possible? That’s such a great place.” And a lot of times, it comes down to they’re not doing enough to make their prospects and clients feel special. They’ve kind of taken them for granted. And then, they just move on to other places, other solutions for whatever problem they have.

Lee Kantor: [00:00:41] So, something to think about is just really analyze your operations, and analyze the services you provide, and think about what you can be doing to give a more memorable experience. And kind of imagine, what if I treated every interaction with a client or every interaction with a prospect as “This is my Superbowl. This is my chance to deliver exceptional service. I’m going to go all out.” What do I have to do to really deliver what you imagine would be your kind of optimum deliverable? Go over every aspect of your interactions and look for ways to to kind of slowly make each one of them more and more exceptional, more and more memorable, more and more valuable, more and more productive. And just continue to push the value until you become kind of that indispensable go-to resource for whatever service you’re selling. Push the value line farther and farther upwards, and you’ll be able to raise your prices, you’ll be able to acquire clients easier and faster, and you’ll be able to separate yourself from all of your competitors.

Stone Payton: [00:01:52] And I got to tell you, man, I love the surprise and delight element of this thing. It can be fun, and it really does strengthen those relationships, and it can be as simple as a token gift. You know, my niece and her husband, they make real raw honey down in Northwest Florida, and I bought a case not too long ago, and I handed out some honey to some of my special friends and prospects and clients. They really appreciate that, and just little things that are just good business anyway. But, you know, this morning I made a point of connecting to people that are in complementary businesses. All of those things, they’re powerful, they’re genuinely serving. And man, people really appreciate it. And I think it does make them feel special.

Brandon Watts: Your Photo’s Favorite Photographer

August 1, 2023 by angishields

Brandon-Watts
Northwest Arkansas
Brandon Watts: Your Photo’s Favorite Photographer
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Brandon-WattsBrandon Watts, Owner and Photographer of B Watts Photography, is an accomplished and highly sought-after artist in the world of photography. With a passion for capturing moments that tell stories, Brandon’s work has graced the pages of renowned publications such as Vogue, US Weekly, and OK! His exceptional talent and unique style have earned him recognition and admiration from both critics and clients alike.

Not only does Brandon excel in editorial photography, but his gallery work has also been displayed at esteemed venues including Crystal Bridges Museums, The Art Collective Gallery, Art Ventures, and The Faulkner Performing Arts Building. His captivating images evoke emotions and inspire viewers, showcasing his exceptional eye for detail and composition.

In addition to his artistic pursuits, Brandon is known for his collaborations with various commercial clients, demonstrating his versatility and ability to adapt his craft to meet diverse needs. Some of his notable collaborations include Walmart Inc., Black Hills Energy, University of Arkansas, Bentonville Film Festival, and Marshalltown Company. With each project, he brings a unique perspective and a commitment to delivering exceptional results.

Brandon Watts has rightfully earned the reputation as “Your photo’s favorite photographer.” His dedication to his craft, keen artistic vision, and ability to connect with subjects and clients make him a true master of his trade. Brandon’s work continues to captivate audiences and leave an indelible mark in the world of photography.

Website — click here

Social Channels:

LinkedIn — click here

Facebook — click here

Instagram — click here

Tagged With: Brandon Watts

Changing the Perception of Blindness Starts with Asking the Questions E32

July 31, 2023 by angishields

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Phoenix Business Radio
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Changing the Perception of Blindness Starts with Asking the Questions E32

When it comes to inclusion, it is all about education.

Surrounding yourself around others that are not like yourself is going to push you to learn more about others. This education then leads to the ability to be more inclusive and helping to be more accessible to other groups.

On this show, we had the chance to talk with two amazing gentlemen, both who started their lives out with vision and are now legally blind. The things that these gentlemen are doing to “change the perception of blindness” for others is instrumental!

In this discussion, they talk about the fears that set in when it comes to inclusion and accessibility. There is fear from one side when it comes to asking. Asking if a blind individual needs help. Asking how you can support them. There is fear from the blind community when it comes to applying for jobs, getting support, etc.

We all have fears when it comes to taking steps to change AND change is necessary. Asking the questions is something the simplest place to start.

This episode is a vital episode to listen to if you are wanting to support different communities in being more inclusive and accessible and you don’t know where to start. This podcast gives encouragement to just start. It can start with simply asking questions. Ask how to help, how to change, how to improve… and then let’s do it!

Did you know?

  • 7 out of 10 working age people in Arizona who are blind or visually impaired are not working
  • Estimated to be about 20K
  • 45% of hiring managers believe there are no jobs within their organization that a person who is blind could do
  • Changing the perception of blindness is the biggest barrier to employment and inclusion
  • So, ask the questions to start to make the change.

We are in this together and can make the changes to help others in the blind community. We can help this community and others to feel included and have the tools to allow them the access to resources and jobs.

Arizona Industries for the Blind (AIB) is a solution provider… Solving today’s complex business problems by providing quality products and value-added business process outsourcing services that matter to their customers, wAIB-Logohile providing a viable option for Arizonians who are blind or visually impaired to achieve their version of the American dream through dignified employment.

Their mission is to inspire individuals who are blind or visually impaired to achieve their highest goals and aspirations by creating and sustaining career opportunities while providing quality products and services.

Through collaborative partnerships with Federal, State and private sector companies, they are able to provide third party logistics services, document conversion services and quality AbilityOne products.

David-SteinmetzDavid Steinmetz is the Community and Public Relations Manager at Arizona Industries for the Blind in Phoenix. David works to “change the perception of blindness” through his advocacy and public relations efforts.

Mr. Steinmetz serves as the Public Information Committee Chair on the Governor’s Council on Blindness & Visual Impairments (GCBVI), and is a Board of Director on the Vision Rehabilitation Assistive Technology Expo and Arizona Center for the Blind & Visually Impaired.

David is a graduate of Arizona State University and participated in the National Industries for the Blind Business Management Training program through the Darden School of business.

In 2008, David was the recipient of the National Industries for the Blind Milton J. Samuelson Career Achievement award. This prestigious award recognized Mr. Steinmetz for his career achievements and community service work.

Mr. Steinmetz enjoys spending time with his family, fishing and traveling across the United States. David believes that every person who is blind deserves the right to full participation in work, community and life and with the right training, right technology and right attitude, it is possible.

Follow AIB on LinkedIn and Facebook.

With a 70% unemployment rate in the blind community, Clusiv is helping remove barriers to employment for the blind community by revolutionizing training and services for the modern workforce.

Their eLearning platform has been built to be accesible with assistive technology that blind or visually impaired people use, and this platform holds employment skills training courses to cover technology, occupational and career skills for the modern-workforce. Clusiv-logo-PurpleV

Clusiv works with state vocational rehabilitation agencies to provide access to its courses to people who are blind or visually impaired. They help simplify the work of vocational rehabilitation counselors through their Assessment Tool, easy enrollment process, and positive outcomes for their clients to achieve measurable skills gained.

Clusiv is here to equip the blind community for employment and impact inclusion in the modern workforce by giving graduates the skills, confidence, and insights needed to find competitive integrated employment and be an advocate for positive change in the workforce for people with disabilities. To learn more and get in touch go to https://clusiv.io/.

Blake-SteineckeBlake Steinecke grew up with perfect vision and at the age of 16 a condition called LHON caused him to go through severe central vision loss and become legally blind. This created many new challenges of relearning how to do school, navigating college, employment and more.

Blake has a degree in marketing from Cal State San Marcos and has worked in software sales, marketing in the mountain bike industry, accessibility testing and training, and now leads marketing for Clusiv as the Growth Manager.

Through Blakes work, he is able to connect his educational and professional background, his experience navigating the challenges of education and employment being blind, and his passion to serve the blind community through the work he does with Clusiv.

Outside of work Blake plays blind hockey for the US Blind Hockey Team, enjoys spending time with his wife, Amanda, and making videos, some of which you can find on his YouTube channel Adapting Sight.

Connect with Blake on LinkedIn and follow Clusiv on Facebook, Twitter and Instagram.

About Culture Crush

Culture is not just a tag word to be thrown around. It is not something you throw in job descriptions to draw people to applying for jobs within a company.

According to Marcus Buckingham and Ashely Goodall in their book Nine Lies About Work, “Culture is the tenants of how we behave. It’s like a family creed. This is how we operate and treat each other in the family.”CultaureCrushKindraBanner2

As a growing company- Culture Crush Business Podcast is THE culture improvement resource that supports companies and leaders.  Our Mission is to improve company cultures so people WANT to go to work. Employees and leaders should like where they work and we think this is possible.

Within the company: Culture Crush has Vetted Resources and Partnerships with the right people and resources that can help improve your company culture.

On this podcast:  We focus on everything surrounding businesses with good company culture. We will talk with company leaders to learn about real-life experiences, tips, and best practices for creating a healthy work environment where employees are finding joy and satisfaction in their work while also striving and growing within the company.  We also find the companies that offer resources to help improve company culture and showcase them on the show to share their tips and tricks for growing culture.

About the Host

ABHOUTHOSTHEADSHOT

Kindra Maples  is spartan racer, past animal trainer, previous magician’s assistant, and has a weakness for Oreo cookie shakes. Her journey working with people actually started working with animals as a teenager (don’t worry we won’t go that far back for her bio).

She worked for over 15 years in the zoo industry working with animals and the public. Her passion of working with animals shifted into working with people in education, operations and leadership roles. From there her passion of leadership and helping people develop has continued to grow.

Then came the opportunity for leading  the Culture Crush Business Podcast and she jumped on it. Leadership, growth, and strong company cultures are all areas that Kindra is interested in diving into further.

Shout Outs

We want to thank a few people for their behind the scenes effort in helping this relaunch to come to life. James Johnson with Tailored Penguin Media Company LLC.– It is a small, but powerful video production company with a goal to deliver the very best by articulating the vision of your brand in a visually creative way. Gordon Murray with Flash PhotoVideo, LLC. -Flash Gordon has been photographing since high school and evolving since then with new products that will equip, encourage, engage, and enable. Renee Blundon with Renee Blundon Design – She is not only one of the best free divers (that’s not how she helped with the podcast) but she is great with graphics design and taking the direction for the vision that you have while also adding creative ideas to bring to your vision to life.

These are just a few of the folks that supported the relaunch of the podcast. If you would like to be part of the Culture Crush team or would like to support underwriting the show- please reach out: info@culturecrushbusiness.com

Tagged With: AbilityOne, blind assistive technology training, blindness, Clusiv, disability employment, document scanning, employment skills training for the blind, online training for the blind, third-party logistics

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