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The Hardy Realty Show – Emma Wells with Keep Rome-Floyd Beautiful and Brooke Brinson from Hardy Realty
BRX Pro Tip: What are you Avoiding?
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BRX Pro Tip: What are you Avoiding?
Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. So often I think it’s really true that the answers are in the questions. And a key question to be asking ourselves, what are you avoiding?
Lee Kantor: [00:00:15] Yeah. As entrepreneurs, we’re bombarded with a lot of stimuli and a lot of things to do. And prioritizing those things to do are critical in order to succeed. But if you have a task that’s been on your to-do list or want-to-do list for a long time, you really got to look at that and ask yourself, what are you afraid of? Why haven’t you tried to fix this? Why haven’t you tried to launch this? What’s your fear? What are you afraid of? That it may not work? What if it worked better than you imagined? That you might be disappointed? What if it’s a success?
Lee Kantor: [00:00:54] This is not going to kind of determine whether you’re a success or you’re a failure. But the worst case scenario is, you try something and you learn it doesn’t work. And learning is always a good outcome. So, if you can reframe trying things into learning new things, it doesn’t matter what the outcome is. The worst case scenario is, it didn’t work and you’ve learned something not to do later on. The best case scenario is, it worked beyond your wildest dreams. So, it’s always worth trying and learning because that is going to move the ball. And if you slowly move the ball every single day, you’re going to have a good outcome at the end of the day and you will become successful
Adam Long with HomeTeam Inspection Service
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Brought To You By SeoSamba . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To seosamba.com.
Adam Long has been the President of HomeTeam Inspection Service for 5 years. Prior to coming on board at HomeTeam, Long was Vice President of House Doctors Home Improvements and Repairs, a handyman franchise dedicated to home improvement and repairs.
As President of HomeTeam Inspection Service , Long has brought his extensive background in franchising and technology with him to help bring the home inspection trade in line with 21st-century expectations.
Long has helped to transform HomeTeam into one of the most trusted companies within the home inspection industry, recognized by both real estate agents and customers.
Connect with Adam on LinkedIn.
Customer Experience Tip: Offer Stability, Control and Certainty
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CX Tip: Offer Stability, Control and Certainty
Lee Kantor: [00:00:05] Lee Kantor here from Business RadioX. Jill, today’s customer experience tip is offer stability control and certainty. Please tell us more.
Jill Heineck: [00:00:15] You know, when things feel out of control, as humans, we crave stability and some control over what’s happening. How do we do this for our customers? We do this by assuring customers and clients that we have a plan to protect their interests and to keep them informed along the way, which, ultimately, keeps them feeling in control. Communication has always been one of the weakest spots for an organization, but it’s the greatest opportunity to create some stability and control for the client. So, creating that feeling of safety by being intentional in your messaging, and how often you want your client to receive those messages, and showing them that you have everything under control will do this. And also, demonstrating that you have systems and people in place to address every need and then some. And that’s your tip for the day.
Lee Kantor: [00:01:04] Great tip, Jill. Thanks for listening.
Connect with Jill at heineckandcompany.com.
TMBS E152: Mandy Tilton & Dr Gabbay National Kidney Month
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DaVita and the American Diabetes Association® Partner to Raise Awareness on Kidney Health and Diabetes During National Kidney Month
Experts Available to Discuss the Connection Between Kidney Health and Diabetes
Mandy Tilton, RN – Chief Nursing Officer, DaVita Kidney Care.
Dr. Robert A. Gabbay, MD – Chief Scientific and Medical Officer, American Diabetes Association
About Mandy Tilton:
Mandy Tilton, RN, joined DaVita as a patient care technician in 2001 and now serves as its Chief Nursing Officer.
She has served dialysis patients with DaVita for 19 years and most recently led a nursing strategy. She is an expert in process improvement and continued quality of care.
Tilton holds a doctorate in nursing from Bradley University and an MBA from Lewis University. She also sits on the board of directors of the Nurses & Technician Council for the National Kidney Foundation of Illinois.
More About Dr. Robert Gabbay:
Robert A. Gabbay, MD, Ph.D., FACP, is the Chief Scientific and Medical Officer for the American Diabetes Association (ADA), the global authority on diabetes.
Dr. Gabbay leads the ADA’s efforts to drive discovery within the world of diabetes research, care, and prevention.
Previously, Dr. Gabbay served as the Chief Medical Officer and Senior Vice President at Joslin Diabetes Center, and Associate Professor at Harvard Medical School.
Did you know?
Diabetes and hypertension impact kidney health.
Diabetes can damage the kidneys and cause them to fail.
Failing kidneys lose their ability to filter out waste products, resulting in kidney disease. 1 in 3 people with diabetes also has kidney disease.
Education is key to prevention when it comes to type 2 diabetes and kidney disease.
Before people develop type 2 diabetes, they almost always have “prediabetes”—blood sugar levels that are higher than normal but not yet high enough to be diagnosed as diabetes. If you have prediabetes, you should be checked for type 2 diabetes every one to two years.
Early detection of CKD is possible through a screening that shows the level of kidney function. For people who find out they have declining kidney function, it’s important to connect with a kidney doctor who can help slow down or even stop the progression of CKD before kidney failure.
There are ways people can manage their diabetes—through diet, exercise, medical support, and emotional help. Similar healthy habits also help people manage their kidney health.
Type 1 diabetes occurs at every age and in people of every race, shape, and size when the body does not produce insulin. Type 2 diabetes is the most common form of diabetes—and it means that your body doesn’t use insulin properly.
Kidney failure occurs when kidneys are no longer able to clean toxins and waste products from the blood and perform their functions to full capacity. This can happen suddenly or overtime.
TMBS E151: Ingrid Newkirk – Founder of PETA
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LESSONS ON LOVE FROM PETA:
LATEST BOOK OF ANIMAL FACTS AND STORIES
Participating stations will receive a copy of ANIMALKIND.
Ingrid NewKirk 1980 Founder of PETA
Ingrid Newkirk is the founder and president of People for the Ethical Treatment of Animals (PETA)—the largest animal rights organization in the world, with more than 6.5 million members and supporters worldwide.
She is the author of more than a dozen books that have been translated into several languages, including her latest, Animalkind: Remarkable Discoveries About Animals and Revolutionary New Ways to Show Them Compassion.
Newkirk, a former Washingtonian of the Year, has been featured for her work for animals in The New Yorker, Time magazine, People magazine, Forbes, the Financial Times, and numerous other publications. She has appeared on TV shows and podcasts all over the world, including on Real Time With Bill Maher, The Rich Roll Podcast, and Here’s the Thing With Alec Baldwin. She is the subject of a BBC special and the HBO documentary I Am an Animal.
Rome Floyd Chamber Small Business Spotlight – Emma Wells with Keep Rome-Floyd Beautiful and Jan Ferguson with Ford, Gittings, and Kane Jewelers
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Coach the Coach: Sarafina Thomas with iCoach Bosses
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Sarafina Thomas is a single mother of 4 amazing babies, a media mogul, influencer, coach, certified therapist, and founder of the Prayer Vault. She is also the CEO of BossoneBlueprint, iCoach Bosses and K&H Counseling Firm.
Her life is quite the journey. Growing up in a Christian home allowed her the opportunity to know the Lord at an early age, as well as enter ministry. Carrying the values given to her in my heart is what brought her to where she is today. Passing through life, Sarafina experienced major turbulence beginning with a major breakup with someone she held dear. During this time, she began to come to herself and pray live on Facebook. She didn’t know at the time doing that would become something major what we now know as THE PRAYER VAULT.
The Prayer Vault specializes in teaching on the foundation of prayer yielding effective results. Prayer Vault also focuses on bringing people to the place of wholeness in mind, body, and soul. Birthing this conference stretched her to capacity. She knows what it means to struggle. Sarafina had negative $26 dollars in her account with a double-digit budget but she had faith. As she pursued by faith, people began to gather from across the world. They connected with the warrior in her, the fighter, and teacher because when she wins, they win! Through the establishment of this conference, she was able to produce shirts, CDs, books, sneakers, and even be featured on magazines. So many people’s lives have been changed.
Sarafina’s mission is to aid in bringing people to destiny, to help pivot their lives from poverty to prosperity. She wants to see people live an abundant life of health, wealth, and peace. It is her mission to see families restored. She wants to build educational, rehabilitation and domestic violence centers in addition to her K&H counseling firm that will help people experience true freedom, bridging the gap and removing the stigma that you must be a certain color race or creed to be and live your best life.
Her story is unique because she came from the slums of life. All she ever knew was at the mercy of someone else but by God’s grace she has accomplished so many things. Sarafina is a living a living testimony and miracle that you can live and outlive the systems created to keep you stuck.
Life is full of testing. I have fell, she has messed up, she has mishandled many things, and even people but as she began to help people, she began to see her purpose! Sarafina wants millions of souls to know there is purpose in your pain! If you just keep getting up and keep pursuing.
Connect with Sarafina on Facebook.
BRX Pro Tip: How to Find Community Members
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BRX Pro Tip: How to Find Community Members
Stone Payton: [00:00:00] And we are back with BRX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, let’s get real tactical for a second. In terms of building community, how do you find community members?
Lee Kantor: [00:00:11] Right. First, if you believe that community building is important, then, obviously, the next step is, “Okay. Who do I want as part of my community?” I would start with groups and people that you care about. Let’s start there. And who do you want to serve? Just start inviting those people to be part of the community. Reach out to the groups where those people hang out. And from there, you can get people who share an interest with those groups. And you build out from there and the people that you care about, start with your clients, start with the associations that your clients are members of, start with the people who sell to your clients, other people that sell to your clients.
Lee Kantor: [00:00:55] And if you start there and nurture and encourage the people who bubble up and become the super fans that really love what you’re doing, encourage those super fans to lead and kind of make the most out of it. If you can be kind of nurturing the super fans to be your kind of front lines and then they’ll continue to build community, and then rinse and repeat. Just keep going back to the groups, find more super fans, get the super fans the tools they need to lead, and then your community is going to grow over time.
