angishields, Author at Business RadioX ® Page

David Cahn with Elemica

April 6, 2020 by angishields

Atlanta Business Radio

David Cahn with Elemica

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David Cahn heads up Global Marketing at Elemica, The Digital Supply Network Provider for the Process Industry. He has been implementing, marketing, and product managing leading enterprise applications for over 30 years including ERP, SCM, TMS, and WMS solutions and lived the word of customer facing solutions and customer experience for the past few years.

David has held leadership positions at Phillips, KPMG, CA, AMR Research, Aptean and Infor. Additionally, he has started, built, and sold his own e-commerce and supply chain software company during the dot-com days and had his own corporate development consulting company to the software industry for over 10 years.

Connect with David on LinkedIn and follow Elemica on LinkedIn, Facebook and Twitter.

What You’ll Learn in This Episode

Why you should digitize your supply chain past, present, and future
How companies are digitizing their supply chain
What the ROI and Value of digitizing your supply chain is
When it makes sense to digitize your supply chain
The role Blockchain has in a digitized supply chain
How Iot is impacting the digitized supply chain

BRX Pro Tip: Make it Easy for Your Guests to Connect with You

April 6, 2020 by angishields

BRX Pro Tips

BRX Pro Tip: Make it Easy for Your Guests to Connect with You

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BRX Pro Tip: Make it Easy for Your Guests to Connect with You

Stone Payton: And we are back with BRX Pro Tips. Lee Kantor, Stone Payton here with you. Lee, let’s talk about the easy button again. One of the things we should be doing is making it easy for our guest to connect with us.

Lee Kantor: Right. That’s one of the most important things that we do, is take on the role as a connector. And that is one of the most valuable things that being associated with Business RadioX, whether you have a show or that you have a studio, is you become a mega connector, whether it’s in your niche, if you have a show or if it’s in that whole business community, if you run a studio. So, you want to make it as easy as possible for each guest or anybody really to connect with you on social media.

Lee Kantor: So, you want to make sure that all your social media coordinates are available through email on a TV screen, have them sign in on an iPad in the studio and through just the other social media channels because you want to build this kind of army of super fans or re-posters and sharers. And that helps everybody when you do that. It helps everybody across the network. It helps everybody, all your clients in your studio. And it helps all of your guests to kind of be those ambassadors that help kind of create that brand ubiquity that we all seek in our local market. So, the more people you have out there sharing the stories, the better it is for everybody. So, make it as easy as possible for people to connect with you.

OnPay President Mark McKee

April 5, 2020 by angishields

Atlanta Business Radio

OnPay President Mark McKee

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Mark McKee is the president and COO of OnPay, a payroll software company that delivers a simple, modern and affordable online payroll, benefits and HR solution designed for small businesses. His 15+ years of experience in institutional investing, equity research, private equity and investment banking give him deep insights into what growing businesses and their accountants need to build easy, error-free financial practices.

Connect with Mark on LinkedIn and follow OnPay on Facebook and Twitter.

What You’ll Learn in This Episode

The type of businesses OnPay serves
Aside from COVID-19 and the unique challenges presented from this crisis, the more common operational challenges small businesses face when it comes to payroll, HR and benefits
How the OnPay team is helping its customers navigate the payroll and tax law changes, with regards to COVID-19
The benefits of building OnPay in Atlanta

LaFarris Inc. Founder LaFarris Risby

April 4, 2020 by angishields

Atlanta Business Radio

LaFarris Inc. Founder LaFarris Risby

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LaFarris Risby is a Business Strategist, Executive Coach, Speaker, Author and Community Leader who excels at guiding both men and women on how to take their entrepreneurial dreams from being possibilities to successful reality, by leveraging her own personal and professional expertise. LaFarris is the founder of the largest African American childcare center in Junction City, KS. With more than 20 years’ experience in Early Childhood Education and Family Support, she is a woman with renowned credentials and a tangible success story.

A Certified Family Life Educator, who founded the Loving Arms Childcare and Pre-School over 20 years ago, LaFarris was recently recognized at the 35th Annual Minority and Women Business Awards Luncheon by the Kansas Department of Commerce Office of Minority and Women Business Development. Her childcare firm was awarded the Minority-Owned Business Service Industry Firm of the year. In addition, in 2013 LaFarris was awarded Business Advocate of the Year by the same organization.

A domestic abuse survivor, who wrote her book “Dare to Dream” to chronicle her journey from victim to victor, LaFarris established her childcare company over 20 years ago after leaving her abusive first husband and moving to Kansas with nothing more than $50 in her pocket. Out of necessity to care for herself and her two young children, LaFarris established a childcare business from her home and proceeded to take the steps necessary to turn it into the successful business it is today.

She is a strong believer in sharing with others how to develop faith within themselves, have hope for the future and build legacies for generations to come. As a result, LaFarris is adamant about making sure she does the same and has turned over the reins of her successful childcare business to her children to continue the work she began. She has two philosophies that guide her life, “Don’t miss your mark while making your mark,” and “The decision you make today, will affect your tomorrow.”

Connect with LaFarris on LinkedIn and Facebook.

What You’ll Learn in This Episode

How parents working from home with their children can maximize this time for everyone
What LaFarris recommends for small businesses to do during this challenging time
The impetus for the Dare to Dream book
How LaFarris built a million-dollar company

Serve to Win: Follow Up Questions

April 4, 2020 by angishields

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Stone Payton: [00:00:00] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, I have a follow-up question. Talk to me about follow-up questions.

Lee Kantor: [00:00:09] You got it. And I think this is one of the secrets to being a really good host is your ability to be in the moment and ask good follow-up questions that aren’t on your guest sheet because a lot of times, they’re going to come in here, and they’ve hit kind of the high points that they want to cover, and they’ve submitted their question in your calendar and software, scheduling software. But the key to a good interview is to listen intently, be in the moment, give them eye contact, and follow up with just the next logical question in their series.

Lee Kantor: [00:00:45] So, if they ask you something that you don’t understand, or even if it’s something you do understand, and you want them to clarify it for the listener, they appreciate that. If they use some jargon, it’s important to kind of call them on that and go, “I know you used that phrase. What does that mean?” Even if you know the answer. Don’t be afraid to ask the dumb question even though you know the answer because the listener, a lot of times, doesn’t know the answer. So, it’s always good to ask them to simplify, to clarify, and to ask that logical next question. It’s something that we do here, and we train our hosts to do – to be an active listener and to pay close attention to what your guest is saying.

Serve to Win: Listening

April 4, 2020 by angishields

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Stone Payton: [00:00:00] Welcome to another Business RadioX Pro Tips. Today’s segment is part of our interview series. And the topic today, Lee, focuses on listening.

Lee Kantor: [00:00:10] Yeah, listening is a secret sauce of the best interviewers. It’s not a situation where you just kind of read the talking points, and then just move on to question two after you finish question one. You have to listen to the answers of the guest, and then just kind of organically go wherever the conversation takes you.

Stone Payton: [00:00:29] Well, I’ll tell you, if you do listen to answers of your prepared questions, often, it will set the foundation for non-business questions. What’s your take on that? Avoid that topic or go down that road a little bit and explore the person, not just the business?

Lee Kantor: [00:00:45] I think it’s critically important to explore non-business side of your guests because, then, you’re going to get a good, well-rounded picture of your guests. And then, your guests is going to create content that they are going to want to share.

Stone Payton: [00:01:00] All right. There you have it. Listen to the answers. Don’t be afraid. In fact, encourage and embrace the idea of going down the road of non-business questions. You’ll get some insight and genuinely be serving these folks.

Serve to Win: What to Always Ask

April 4, 2020 by angishields

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Stone Payton: [00:00:01] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, a lot of things we can ask on the Business RadioX platform, but when we’re interviewing, what’s a question we should always ask at some point during that interview?

Lee Kantor: [00:00:18] I always like to ask some version of what makes you special. What is it about working with your firm that is different than other firms? You know, something—what is their superpower? What makes them special? What makes them different? What you’re trying to do is give them a good sound bite that allows them to have a piece of content that they’re proud of and that they want to repurpose. So, if you go in with the mindset that you’re trying to create an opportunity for your guest to articulate some sort of a special differentiator, something that makes them unique that they’re going to want to grab and share with their friends and their prospects, then you’ve given them content they can repurpose. Then, you’ve given them a good reason for them to spend the morning with you.

Serve to Win: Theater

April 4, 2020 by angishields

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Stone Payton: [00:00:01] Welcome back to BRX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, let’s talk a little bit about the window dressing the theater, some of the touches that we put on this thing of ours to make this the environment that generates such marvelous results.

Lee Kantor: [00:00:19] Yeah. A lot of what happens in the studio is going towards building that experience that is memorable, that’s visceral, that leaves an impact that these people remember. It becomes the best thing they did that day. It becomes the best thing they did that week. It’s the thing that they tell their spouse, and family, and friends about. Some of the things we do in the studio to create and to amplify the experience is we use headphones. There’s no reason to use headphones. We can all hear each other. We’re just a few inches away from each other. But by putting on headphones, we’re isolating ourselves and our voices, and we’re really whispering into the brains of all the people in the room. We have their undivided attention.

Lee Kantor: [00:01:00] Another area of theater is the on-air light. The on-air light, boom, once that light goes on, there’s a hush in the room. They feel the tension. This is real now. This is happening. We are doing a live broadcast. Broadcasting live. That creates the tension. That creates the, “I can’t take it back. I better be careful of what I’m saying.” It creates the opportunity of doing something they’ve never done before. Most of these people have never been part of a live broadcast. And then, it amplifies the tension. Another thing that we do in here is what-

Stone Payton: [00:01:35] Well, we’ve got the lighted sign, we get the flat screen television, we’ve got a mixer that is, my dad would say, too much sugar for a dime. But it’s appropriate because of the environment that we’re trying to create. And then, there’s some things you can do from a theatrical standpoint in your role as producer and host. One of mine, it’s as simple as, “We are live in five.” And I mean, it’s just a whole different dynamic when you do that.

Lee Kantor: [00:02:00] Right. And taking photos after the show. Making it an event. This is something that they’re going to share on social media. They’re proudly taking their photo in front of a Business RadioX microphone that I can’t tell you how many LinkedIn profiles have that photo in it because it is a big deal. It legitimizes them in the eyes of their marketplace.