John Ray, Author at Business RadioX ® Page

Dr. Jamie Austin, Austin Dental of Roswell

December 10, 2024 by John Ray

Family Business Radio

Dr. Jamie Austin, Austin Dental of Roswell

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Dr. Jamie Austin, Austin Dental of Roswell (Family Business Radio, Episode 60)

In this episode of Family Business Radio, host Anthony Chen interviews Dr. Jamie Austin of Austin Dental of Roswell. Dr. Austin shares her journey from working in a craft store and pediatric dental office during college to discovering her passion for dentistry. She discusses the decision to buy her own practice, her experiences with patient care, and how she manages the challenges of owning a business alongside being a mother. Dr. Austin emphasizes the importance of personalized care in a private practice as compared to larger corporate-owned dental practices. She also highlights the evolution of dental services, including the use of Botox for treating teeth grinding and the role of technology like 3D imaging in modern dentistry. Dr. Austin concludes with advice on continuous learning and pushing oneself to provide the best patient care.

Anthony concludes the show with thoughts on digging beyond the surface of things.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®.

Dr. Jamie Austin

Dr. Jamie Austin is a general and cosmetic dentist at Austin Dental of Roswell. She is passionate about how the art of dentistry can change a person’s outlook on life, confidence, and overall dental health.

She started her dental career as a dental assistant and continues to strive to be the best clinician for her patients. Dr. Austin specializes in Invisalign, Botox, implant placement, crowns, KOR Whitening, and more.

Dr. Austin is an active member of the American Dental Association, the American Academy of Facial Esthetics, the Academy of General Dentistry, the Georgia Dental Association, the Peachtree Summit Study Club, and the Northern District Dental Society.

In her spare time, Dr. Austin and her husband enjoy spending time outdoors with their children, going to area sporting events, exercising and traveling.

Austin Dental of Roswell

Austin Dental of Roswell is a privately owned dental practice for the whole family.

Led by Dr. Jamie Austin, Austin Dental of Roswell focuses on a conservative approach to help patients achieve their dental health goals. They provide the latest dental technologies with the iTero Lumina scanner and Cone Beam Computed Tomography for implant planning, Invisalign and more. They help patients maintain dental health and cosmetic satisfaction through routine cleanings, teeth whitening, fillings, Invisalign, Botox, and dental checkups.

When the need for other treatment exists, such as dental crowns, root canal therapy, dental implants, dentures, or partials, they share all the potential advantages and disadvantages of each option.

Austin Dental of Roswell is privately owned and is always accepting new patients.

Website | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction to Family Business Radio
00:30 Meet Dr. Jamie Austin
00:40 Journey into Dentistry
01:55 Choosing a Path in Dentistry
04:55 The Private Practice Difference
07:53 Navigating Major Life Changes
12:52 Innovations in Dentistry
19:33 Advice and Reflections

Anthony Chen, Host of Family Business Radio

Family Business Radio is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through OSAIC, member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of OSAIC. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

Being Charitable and Profitable at the Same Time, with Jason Etheridge, Logic Speak

December 9, 2024 by John Ray

Being Both Charitable and Profitable at the Same Time, with Jason Etheridge, Logic Speak, as heard on ProfitSense with host Bill McDermott

North Fulton Studio

Being Charitable and Profitable at the Same Time, with Jason Etheridge, Logic Speak

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Being Charitable and Profitable at the Same Time, with Jason Etheridge, Logic Speak (One Minute Interview, Episode 129)

Jason Etheridge: I do think it’s possible to be both charitable and profitable.

But you have to decide that first. You can’t be profitable first and then decide to be charitable. Because we all know the more we get, the more we feel like we have to hold on to it. Being charitable for us is like opening our hands and recognizing that not everything we have is for our use and for our benefit.

And that was one of the reasons that we added to the community in our mission statement is that we wanted to recognize that we always are out for. Helping and serving other people including our community so in order to be profitable and charitable, you have to decide first you have to put the big rock in first Secondly, you have to recognize that maybe you don’t want that Ferrari that you thought you wanted when you were young You can still be profitable and healthy and give back as well.

At the end of my days, when I’m up at the front of a church in a casket, I don’t know that the cars that I drove or the really nice things that I have are going to be what I’m remembered for, or at least I hope not. It should be, what I did and how I impacted other people.

Those are some of the ways that, that we think about being charitable and profitable.

Listen to Jason’s full ProfitSense with Bill McDermott interview here.

Jason Etheridge, Logic Speak

Jason Etheridge is the Founder and President of Logic Speak

Logic Speak works with local Atlanta businesses to provide proactive technology strategy, support and security. Since 2004, Logic Speak has focused on making a positive impact on organizations to leverage technology better.

IT Strategy: A well-defined technology strategy is essential for aligning IT initiatives with business goals. It involves identifying the right technologies that can drive innovation, enhance productivity, and improve operational efficiency. By developing a clear roadmap, you can ensure that your technology investments are strategic and yield long-term benefits.

Support: Effective technology support is crucial for maintaining a productive workforce. It involves providing timely assistance and troubleshooting for IT-related issues. This can range from software and hardware support to network and infrastructure management. By ensuring that employees have access to reliable support services, you can minimize downtime and maximize productivity.

Security: Security is paramount in today’s digital world, especially with the rise of cyber threats. A strong security strategy involves implementing measures to protect sensitive data and systems from unauthorized access, breaches, and other security risks. This includes deploying firewalls, encryption, multi-factor authentication, and regular security audits.

Find out more at www.logicspeak.com or send an email to hello@logicspeak.com

Website | LinkedIn | Jason’s LinkedIn | Instagram | Facebook

The “One Minute Interview” series is produced by John Ray and the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Navigating Midlife Career Transitions, with Scott Doyne, Author of Exploring the Midlife Career Crisis

December 6, 2024 by John Ray

North Fulton Business Radio

Navigating Midlife Career Transitions, with Scott Doyne, Author of Exploring the Midlife Career Crisis

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Navigating Midlife Career Transitions, with Scott Doyne, Author of Exploring the Midlife Career Crisis (North Fulton Business Radio, Episode 826)

In this episode of North Fulton Business Radio, host John Ray discusses career transitions with Scott Doyne, a certified career coach and author of Exploring the Midlife Career Crisis: A Guide to Navigating the Four Stages of Career Transition. Scott shares insights from his extensive background in sports, media, and technology, and he emphasizes the importance of having a career coach at any stage. They discuss the emotional impact of layoffs, the process of self-discovery, and the benefits of structured career guidance. Scott also highlights key concepts from his book, including the four stages of transition: realize, explore, articulate, and activate. Anyone seeking career advice, whether currently employed, feeling stuck, or facing a layoff, can benefit greatly from this episode.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Exploring the Midlife Career Crisis: A Guide to Navigating the Four Stages of Career Transition

Career transition has become nearly perpetual at all ages and it’s never been more evident for people in their midlife stage who have been thrust into crisis mode. Over the last few years, pandemic introspection led to quiet quitting, which preceded the mass layoffs of 2022 and 2023. Support and hope exist for those willing to embrace a helping hand or lean on a listening ear. This book is an unfiltered story of Scott’s own midlife career crisis and his transformational journey from sports media executive to career coach. Readers can also tap into several case studies and accessible exercises that will empower you to define and achieve your dreams.

In the book:

When is midlife and what is a crisis?
Scott’s transformational journey
The Four Stages of Career Transition: Realize, Explore, Articulate, Activate
Case studies of famous midlife career pivots
Accessible exercises to empower your transition

Amazon

Scott Doyne, Doyne Career Services

Scott is a certified career coach who has conducted over 1,000 career coaching sessions with emerging and executive clients in career transition.

He is a former sports media executive, including his time as senior vice president of Turner Sports & Bleacher Report, where he partnered with the NBA, MLB, NCAA, NHL, PGA Tour and NASCAR. In total, Scott has 25 years of experience in general management, digital product Management & analytics.

Scott is the author of the Amazon bestselling new release, Exploring the Midlife Career Crisis: Navigating the Four Stages of Career Transition.

Scott generously offers his expertise to non-profit organizations such as Partners in Change and 21st Century Leaders, as well as students at his alma maters, The University of Michigan and Emory University’s Goizueta Business School.

Website | LinkedIn | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:45 Meet Scott Doyne: Career Coach and Author
02:16 Scott’s Career Journey and Transition
04:06 The Importance of Career Coaching
08:18 Exploring the Four Stages of Career Transition
14:06 Advice for Those Facing Layoffs
17:14 Guidance for Business Leaders During Layoffs
23:18 Scott’s Career Services and Success Stories
26:58 Conclusion and Final Thoughts

Renasant Bank supports North Fulton Business Radio

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors — **John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors**

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Building Purposeful Teams, with Teresa Caro, Co-Author of The Purpose Playbook

December 5, 2024 by John Ray

North Fulton Business Radio

Building Purposeful Teams, with Teresa Caro, Co-Author of The Purpose Playbook

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Building Purposeful Teams, with Teresa Caro, Co-Author of The Purpose Playbook (North Fulton Business Radio, Episode 825)

In this episode of North Fulton Business Radio, host John Ray interviews Teresa Caro, the founder of Liminist and co-author of The Purpose Playbook: The Definitive Guide to Building Your Team’s Purpose, Vision, Tenants, and Values. Teresa discusses the significance of her new book in helping leaders develop their teams’ purpose, vision, tenants, and values. She shares insights on the inspiration behind the book, coauthored with Jeff Hilimire and Megan Barney, and the collaborative process involved. The conversation extends to the practical tools and methods of implementing the playbook within organizations, the importance of constructive conflict and accountability, and key success stories from Teresa’s experience. Teresa also emphasizes the detailed steps for ensuring a team is ready for the book’s methodologies and the benefits of maintaining a transformative mindset.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

The Purpose Playbook: The Definitive Guide to Building Your Team’s Purpose, Vision, Tenants, and Values

Everyone knows that the “right kind” of team includes a clear purpose, clear vision, clear objectives, clear roles, and mutual trust. However, establishing this is easier said than done—especially in today’s ad hoc and asynchronous work culture. So where do leaders of teams or organizations who aim to drive high performance begin?

The Purpose Playbook, a companion guide to the Turnaround Leadership Series, is designed to help teams and businesses alike to develop purpose-driven leadership. The methodology and corresponding activities help teams uncover and craft their Purpose, Vision, Tenets, & Values (PVTV), leveraging Jeff Hilimire’s proprietary leadership concept.

This book was written by co-authors Jeff Hilimire, Teresa Caro, and Megan Barney and developed from their years of experience running this process with their own teams and countless consulting assignments working with partners going through their own journeys.

Whether you’re a seasoned leader or a facilitator, this playbook is designed to help you navigate the meaningful journey of shaping a culture that’s rooted in purpose and clear vision. Part narrative, part roadmap, part execution, The Purpose Playbook uniquely helps leaders and teams picture themselves going through this process, while including practical activities and instruction to help tactically guide them along the way.

This playbook includes the formula for creating a shared objective, instilling a sense of “why” within the team that deepens commitment and engagement, and ultimately embeds purpose at the heart of your operations.

Amazon | Barnes & Noble | Bookshop.org

Teresa Caro, Founder and CEO, Liminist and Co-Author, The Purpose Playbook

Teresa Caro is the founder and CEO of Liminist, where she leverages her unique LIMINAL methodology—Learn, Investigate, Measure, Innovate, Navigate, Adapt, Lead—to drive transformative growth and performance enhancements in C-suite executives, senior leaders, and high-potential teams.

With a strategic acumen and an empathetic, grounded leadership style, Teresa empowers individuals and teams to achieve excellence, adaptability, and strategic prowess in the face of digital transformations and acquisitions.

Teresa’s career spans over two decades of leadership in high-stakes environments, guiding leadership teams, marketing departments, and agencies toward significant achievements, particularly in acquisitions and digital transformations. As a decorated professional with accolades such as Cannes Lion, Effie, and Clio awards, she has established a reputation for creating solid foundations that foster outstanding work. Her expertise covers essential sectors like CPG, Retail/eCommerce, Fintech, and B2B SaaS. Notable leadership roles at esteemed organizations such as Razorfish, Engauge (acquired by Publicis), and Atlanticus highlight her ability to bring invaluable insights and knowledge to every coaching engagement.

Beyond her professional commitments, Teresa actively contributes to the development of future leaders as a mentor coach for OnBoard and the UGA Digital Marketing Competition. She is the co-author of The Purpose Playbook, a companion guide to the Turnaround Leadership Series, to create purpose-driven leadership and lead teams with transformative mindsets. Her coaching approach, characterized by a blend of empathy and grounded leadership, inspires excellence in the professional sphere and emphasizes the importance of personal fulfillment.

Teresa holds a bachelor’s degree from Villanova University and an MBA from Georgia State University. She is a Certified Executive Coach through the Center for Executive Coaching (CEC) and holds a Professional Certified Coach (PCC) credential from the International Coach Federation (ICF). Teresa also holds certifications in Wiley’s PXT Select Assessments, is a Positive Intelligence mental fitness coach, and is an Authorized Partner of Five Behaviors. These diverse certifications enable her to address a wide range of challenges, guiding leaders and teams toward sustained high performance.

An avid golfer, yoga enthusiast, and a person who cherishes family time, Teresa embodies the ruthless prioritization of professional ambition and personal joy, encouraging her clients to prioritize their lives similarly.

Topics Discussed in this Episode

00:00 Introduction and Welcome
00:26 Guest Introduction: Teresa Caro
01:43 About Liminist and Its Mission
02:58 Introducing The Purpose Playbook
03:39 The Story Behind the Book
10:43 Key Concepts: Purpose, Vision, Tenants, and Values
13:48 Who Should Use The Purpose Playbook?
20:36 Success Stories and Implementation
26:07 Where to Find The Purpose Playbook
27:42 Conclusion and Final Thoughts

Renasant Bank supports North Fulton Business Radio

About North Fulton Business Radio and host John Ray

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Cybersecurity Essentials for Dental Practices, with Katie Fox and Teresa Pichay, California Dental Association

December 5, 2024 by John Ray

Dental Business Radio

Cybersecurity Essentials for Dental Practices, with Katie Fox and Teresa Pichay, California Dental Association

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Cybersecurity Essentials for Dental Practices, with Katie Fox and Teresa Pichay, California Dental Association (Dental Business Radio, Episode 55)

In this episode of Dental Business Radio, host Patrick O’Rourke discusses the critical topic of cybersecurity for dental practices with guests Katie Fox, cybersecurity engineer, and Teresa Pichay, senior regulatory compliance analyst for the California Dental Association (CDA). The conversation covers the importance of conducting a HIPAA-required risk analysis, employee training to prevent phishing attacks, and practical tips like using encryption and multi-factor authentication. They also explore the potential consequences of data breaches, the importance of proactive IT measures, and resources available for dental practitioners to enhance cybersecurity. The episode underscores the need for dental practitioners to balance patient care with robust cybersecurity measures to protect patient information and business integrity.

Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by John Ray and the North Fulton affiliate of Business RadioX®.

Katie Fox

Katie Fox is a cybersecurity professional with nearly 20 years of experience helping organizations of all shapes and sizes protect both their computer systems and the people who rely on them. As a security engineer at the California Dental Association, she works to keep sensitive data secure, minimize risks and ensure compliance with industry standards. Katie loves breaking down complex cybersecurity concepts into easy, actionable steps, helping organizations feel confident in their defenses. She’s excited to share her expertise on cybercrime trends and practical ways to keep your business secure and your people protected.

Teresa Pichay

Teresa Pichay, CHPC, is a senior regulatory compliance analyst for the California Dental Association. She specializes in regulatory compliance, including information verification, documentation strategies and referral to legal references. She has worked with CDA members for more than 26 years in the areas of occupational and environmental safety and health, HIPAA, the California Dental Practice Act and other business regulations.

California Dental Association

The California Dental Association represents organized dentistry in the state of California.

Founded in 1870, CDA is committed to the success of our members in service to their patients and the public. CDA also contributes to the oral health of Californians through various comprehensive programs and advocacy.

CDA’s membership consists of more than 27,000 dentists, making it the largest constituent of the American Dental Association.

Website | LinkedIn | Instagram | Facebook | YouTube

Topics Discussed in this Episode

00:00 Introduction and Sponsor Acknowledgment
01:20 Meet the Cybersecurity Experts
02:03 The Importance of Cybersecurity for Dental Practices
04:49 Risk Analysis and HIPAA Compliance
09:28 Encryption and Multi-Factor Authentication
16:22 Handling Data Breaches and Patient Notifications
27:21 Exploring Password Management
27:30 Understanding the Dark Web
29:07 Dark Web and Its Implications
31:14 HIPAA Compliance Essentials
34:49 Choosing the Right IT Support
39:59 Employee Training and Cybersecurity
44:12 Final Thoughts and Shoutouts

Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants.

Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.

Practice Quotient

Practice Quotient is the sponsor of Dental Business Radio. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentists and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your practice’s patient acquisition strategy. There is no one-size-fits-all solution.

Connect with Practice Quotient

Website | LinkedIn | Facebook | X (Twitter)

Preparing Your Business For Sale, with Bob Tankesley, Author of Exit Teams

December 4, 2024 by John Ray

North Fulton Business Radio

Preparing Your Business For Sale, with Bob Tankesley, Author of Exit Teams

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Preparing Your Business For Sale, with Bob Tankesley, Author of Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price (North Fulton Business Radio, Episode 824)

In this edition of North Fulton Business Radio, host John Ray interviews Bob Tankesley, author of the newly released book Exit Teams. Bob discusses his extensive experience in M&A advisory and the motivations behind writing his book. He emphasizes that his book caters specifically to business owners, tackling the emotional and logistical obstacles associated with preparing a business for sale. Bob underscores the importance of having both internal and external teams to optimize the business and make it attractive to buyers. The discussion includes real-life anecdotes and practical advice aimed at helping business owners maximize their exit strategies.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price

You’ve got one shot to sell your business right!

The American Dream fulfilled! You are a business owner, and it’s time to cash in on the sale of your business. Except the buyers on the other side of the table are prepared with a team of experts ready to lower your price.

Enter Exit Teams. This book won’t give you tactics that don’t pertain to your situation, and it won’t promise you beach chairs and Caribbean sunsets. This book will tell you the truth, letting you know the psychological dangers that play into a business sale, and how buyers can use that psychology to acquire your business for far less than you, the owner, could have made.

Follow along with Dave, the owner of FineLine Manufacturing, who received notice of a health scare, forcing him to think about selling before he’s ready. Dave makes many of the typical business seller moves, getting advice from seemingly logical but misaligned resources. Pressures mount from his employees, his customers, his friends, and his family as he juggles a business sale while maintaining secrecy.

When Dave finally gets an offer, it’s for far less than he had hoped. This sends Dave on a whirlwind of choices that pull him in many directions. Will Dave learn the lessons required to give him the best chance at business sale success before he loses his largest customer?

Exit Teams will:

Alert you to the emotional roller coaster that arises during a business sale.
Educate you to the common pitfalls business owners fall into, often of their own making.
Explain what an Exit Team is, and why they are necessary for the ultimate business sale success.
Warn you of some of the strategies buyers employ to pressure business sellers to lower their price.
Caution you about lifting expectations according to a colleague’s experience (hint: it may not be all he says it is).
Counsel you on how to handle family dynamics during a business sale.
Present you with common decisions made by inexperienced business sellers so you won’t make the same choices.
Display the challenge of secrecy among employees and customers.
Address health challenges and how they often impact the business owner while trying to sell.
Stress the need to understand your company’s value on an ongoing basis.
Provide you with a business selling experience without your having to learn the hard way from real life at the cost of millions of dollars

To order the book, follow this link.

Bob Tankesley

Bob Tankesley is a fourth-generation entrepreneur, an MBA, and a CPA with a keen insight into and understanding of the business owner mindset. As an M&A advisor, he uses his 27 years of experience to sell companies grossing up to $75,000,000 in revenue throughout the southeast U.S., as well as the commercial real estate associated with such holdings. When a company is not ready to sell, Bob regularly partners with advisors of all types to optimize it throughout the ownership lifecycle and is a frequent speaker/educator to owners and their various advisors.

‍Bob’s experience ranges from a division of a Fortune 500 corporation to a Big Four accounting firm to multiple micro-cap and lower mid-market closely held businesses. He also ran his own tax and financial advisory firm for over a decade. For the past 22 years, he has advised over 150 business owners and executives on valuation, market readiness, and proven methods to engage in proper financial management.

Bob’s formal education includes both a BS degree in Accounting (cum laude) from UNC Asheville and an MBA in Finance from Appalachian State University, as well as multiple industry certifications. He is also a co-founder and board member of the Exit Planning Exchange (XPX) Atlanta Chapter.

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:34 Guest Introduction: Bob Tankesley
01:48 The Journey of Writing Exit Teams
02:54 Understanding the Market and Audience
04:42 The Emotional Side of Selling a Business
06:34 Importance of a Strong Team
08:53 Fictional Approach to Business Advice
18:21 Challenges and Realities of Business Sales
19:25 Optimism and Realism in Business Exits
24:10 Final Thoughts and Book Information
25:29 Closing Remarks

Renasant Bank supports North Fulton Business Radio

About North Fulton Business Radio and host John Ray

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Empowering Nonprofit Leaders for Transformative Work, with Linnea Miller, Long Table Consulting

December 4, 2024 by John Ray

Good2Give Podcast

Empowering Nonprofit Leaders for Transformative Work, with Linnea Miller, Long Table Consulting

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Empowering Nonprofit Leaders for Transformative Work, with Linnea Miller, Long Table Consulting (Good2Give Podcast, Episode 13)

Linnea Miller, Long Table Consulting, is the guest in this episode of the Good2Give podcast, hosted by Maria Walden and DePriest Waddy from the Community Foundation for Northeast Georgia. The conversation delves into Linnea’s work in empowering leaders, her podcast Human Together, and the transformational collaboration between Long Table and the Community Foundation. They discuss the Leadership Impact for Transformation (LIFT) program, designed to equip nonprofit leaders with tools and strategies to enhance their organizations’ effectiveness. The conversation highlights the importance of investing in personal leadership, collaboration, and innovative approaches to nonprofit management. Listeners gain insights into the benefits of agency funds, the importance of transparent leadership, and upcoming opportunities for nonprofit leaders to get involved in the LIFT program.

The Good2Give Podcast is presented by the Community Foundation for Northeast Georgia. The show is produced by John Ray and the North Fulton affiliate of Business RadioX®. You can find the full archive of shows by following this link.

Linnea Miller, Long Table Consulting

Linnea Miller serves as the President and CEO of Long Table, LLC, dedicated to growing leaders for thriving relationships, better performance, and greater impact.

As an accomplished leadership development coach and consultant, Linnea delivers transformative outcomes for clients across diverse industries, including government, nonprofit, small businesses, and Fortune 500 companies. Certified in Myers-Brigg Type Indicator (MBTI), GiANT Worldwide 5Voices, Coaching, 100x Leader, and the 6 Types of Working Geniuses, Linnea leverages her background as a former educator and nonprofit leader to create engaging and impactful experiences for her clients.

Currently in her third term as a council member and holding the position of Mayor Pro Tempore for the City of Suwanee, Linnea is passionate about connecting people to people and people to their place. Actively involved in numerous nonprofit committees and boards, she brings her commitment to community service to the forefront.

In addition to her professional commitments, Linnea finds joy in art and nature. Whether exploring her local farmer’s market, engaging in a DIY project, or spending quality time with her husband, four children, and grandbabies, Linnea values the richness of deep relationships.

Long Table Consulting

Long Table is an award-winning consultancy that specializes in building healthy, high-performing leaders and teams across various industries, including government, nonprofit, small businesses, and Fortune 500 companies. Founded in 2019 by Linnea Miller, the company aims to unlock the potential of individuals in their workplaces, communities, and personal lives.

The Long Table team holds certifications in several leadership development tools, including GiANT Worldwide’s 5 Voices, 100X Leader, and Coaching Intensive, as well as the Myers-Briggs Type Indicator (MBTI) and the 6 Types of Working Genius. These certifications enable them to offer personalized coaching, small group sessions, workshops, and programs like the Leadership Impact for Transformation (LIFT) and the Diversity, Equity, and Inclusion (DEI) Leader Academy.

Long Table’s mission is to elevate the potential in people so that they thrive together, focusing on enhancing communication, fostering healthy relationships, ensuring organizational alignment, improving performance and execution, and building capacity and growth.

Their clients include organizations such as the City of Suwanee, The Home Depot, Creature Comforts Brewing, and Creative Ladder.

Website | LinkedIn | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction to the Good2Give Podcast
00:38 Meet Our Guest: Linnea Miller
02:01 Empowering Nonprofits: Linnea’s Mission
03:07 The Birth of Long Table Consulting
05:59 The Importance of Investing in Nonprofit Leadership
16:25 Introducing the LIFT Program
20:18 The Impact of Collaboration and Community Support
33:45 How to Get Involved and Upcoming Events
36:22 Closing Remarks and Gratitude

The Good2Give Podcast celebrates the work of donors, nonprofits, and the causes they care about. DePriest Waddy and Maria Walden are the show’s hosts, and the Community Foundation for Northeast Georgia is the presenting sponsor.

The Good2Give Podcast is produced by John Ray and the North Fulton studio of Business RadioX®. You can find the full archive of shows by following this link. You can also find the show on all the major podcast apps, including Apple Podcasts, Spotify, and many others.

At the Community Foundation for Northeast Georgia, everything they do centers around one purpose: improving the world through the power of philanthropy.

On a fundamental level, they do that through managing funds held in trust, donated by individuals, organizations, and businesses. Most funds are donor-advised funds, similar to savings accounts. These funds are pooled for investment purposes, and their income is used to make grants for a wide variety of charitable purposes.

But the Foundation’s goals extend far beyond managing funds. They desire to strengthen the communities they serve in Gwinnett, Northeast Georgia, and beyond by providing leadership, addressing community needs, and assisting individuals and organizations with their charitable giving.

Connect with CFNEG:
Website | Facebook | LinkedIn | Twitter | Instagram

Emotional Intelligence in Client Conversations, with Dawn Cook Causey, DayBreak Enterprises

December 4, 2024 by John Ray

North Fulton Studio

Emotional Intelligence in Client Conversations, with Dawn Cook Causey, DayBreak Enterprises

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Emotional Intelligence in Client Conversations, with Dawn Cook Causey, DayBreak Enterprises (The Price and Value Journey, Episode 119)

In this episode of The Price and Value Journey podcast, host John Ray welcomes executive coach and trainer Dawn Cook Causey to discuss the critical role of emotional intelligence (EQ) in professional services. Dawn, an expert with over 22 years of experience in EQ, explains how EQ can enhance client value conversations and ultimately improve service pricing. They explore the four key components of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. Dawn shares practical techniques and examples, including the ARC (Ask, Reflect, Confirm) method, to illustrate how service providers can better understand and meet client needs. The episode highlights the importance of empathy, active listening, and self-awareness in building trust and effectively serving clients.

The Price and Value Journey is presented by John Ray and produced by the North Fulton affiliate of Business RadioX®.

Dawn Cook Causey, DayBreak Enterprises

Dawn Cook Causey has over 25 years of demonstrated excellence in leadership development of executives and teams via facilitating business and personal skills development workshops, performing executive coaching and consulting with clients on their developmental needs. Her vast experience includes working with such companies as UPS, Cox Communications, SunTrust (Truist), Verizon, Raymond James, Siemens, Optum, Northeast Georgia Health Systems, Emory HealthCare and Fox Sports.

She has held key director-level positions in small to medium-sized companies prior to graduating into her roles as consultant and coach. Her unique perspective comes from working within corporate headquarters with worldwide responsibilities, in franchise offices with district and regional responsibilities, and externally to small and medium-sized companies.

Educated in Adult Learning Theory and Neuroscience, Dawn applies this knowledge to developing and coaching others for success in various business arenas, including emotional intelligence, communication, leadership, customer service, public speaking and sales. By using an analytical, science-based and research-supported approach to understanding and changing human behavior, she is able to connect with even the most black and white thinkers.

Certified in Emotional Intelligence (EQ) by 6 Seconds, the Institute for Health and Human Potential, and TalentSmart, Dawn incorporates EQ into much of her coaching and training. In 2002, Dawn underwent personal training from the “father of coaching,” Thomas Leonard, through Coachville’s Certified Coach program. Dawn has spent over 1,500 hours coaching executives and teams to a higher standard of performance. Her training and successful track record have positioned her as an expert in the field of emotional intelligence and leadership development.

Dawn is a founding member of the International Association of Coaches and served as a volunteer coach for Cool Girls, a non-profit organization dedicated to helping young girls make the best choices for a happy, healthy life. Dawn also gives back to her community by facilitating free educational discussions to single adults who seek better self and social management skills through increased emotional intelligence.

Dawn is also an accomplished presenter, speaking for audiences of fifty to five hundred. Her favorite topic to present on is the neuroscience of emotions, which involves understanding how the brain manages emotions during interactions, tying emotions to top performance, and applying this knowledge in leadership.

Website | LinkedIn | Instagram | Facebook | X (Twitter)

Topics Discussed in this Episode

00:00 Introduction to The Price and Value Journey
00:26 Meet Dawn Cook Causey: EQ Expert
02:08 Dawn’s Journey into Emotional Intelligence
06:32 Defining Emotional Intelligence
12:00 The Importance of EQ in Professional Services
17:17 Using Empathy to Uncover Client Needs
22:27 Power Outage Panic on Super Bowl Sunday
23:12 Active Listening vs. Empathetic Listening
24:48 Understanding Client Motivations and Concerns
28:55 Self-Awareness and Self-Management in Client Conversations
31:50 Building Trust and Rapport with Clients
35:23 Handling Direct Clients and Budget Conversations
37:33 EQ in Action: A Real-Life Coaching Story
40:47 Conclusion and Contact Information

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on: building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and the North Fulton studio of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of "The Price and Value Journey" — John Ray, Author of *The Generosity Mindset* and Host of *The Price and Value Journey*

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host and producer and owns the North Fulton (Georgia) affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their own podcast using The Generosity Mindset™ Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

John is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®: LinkedIn | Twitter | Facebook | Instagram

Sparking Creativity and Self-Discovery with Robert P. Waters, Author of Men’s Poetry Night

December 4, 2024 by John Ray

Hello, Self . . .

Sparking Creativity and Self-Discovery with Robert P. Waters, Author of Men’s Poetry Night

00:00 /

Sparking Creativity and Self-Discovery with Robert P. Waters, Author of Men’s Poetry Night (Hello, Self… Episode 57)

In this episode, host Patricia Leonard talked with guest Robert P. Waters, an author who turned his pandemic downtime into a creative venture called Men’s Poetry Night.

Robert shared his background, the journey from job loss to becoming a prolific writer, and the story behind his latest book. Patricia and Robert talked about self-discovery, community, and the therapeutic power of poetry.

The conversation focused on the importance of turning dreams into plans, getting creative, and finding common ground. Robert also shared insights about his book’s potential for a movie adaptation and its message of inclusion and genuine fellowship among men in a small-town setting.

Hello, Self… is presented by Patricia Leonard & Associates and produced by Arlia Hoffman in association with the North Fulton studio of Business RadioX®.

A video version of this conversation is available on Patricia’s YouTube Channel here.

Robert P. Waters, Author of Men’s Poetry Night

Robert P. Waters began writing during a prolonged job search in the Great Recession of 2008.

Two sparks were lit at the same time: one for fiction and one non-fiction; the later due to his convictions about hiring processes witnessed in his job search. Technology and culture remain key subjects in his books yet another monumental world-order change motivated him to write his first-ever humorous take about small-town life during the Covid-19 pandemic.

With more time to create, Waters began envisioning a blue collar town driven by strong family and culture and hard workers with a love for nature. The idea became poetry, that is, men who began to write poetry and share it. Where? Up at the Assembly Hall of a closed mining operation. Men’s Poetry Night expanded conceptually by entertaining the reader with small stories about the men – young and old – who wrote verse about everything: their wives, their experiences, their memories of youthful sweethearts and hunting.

Readers have described the book as being “almost real” as Waters taps his imagination right into the clear water of small town life, waiting for the end of covid19, always with a laugh.

Website | Amazon |LinkedIn

About Hello, Self…

Hello, Self… is a biweekly podcast focused on inspiring stories of turning dreams into reality. Join coach and author Patricia Leonard and her guests as they share life-changing Hello, Self… moments.

Hello, Self… is brought to you by Patricia Leonard & Associates and is based on the new book by Patricia Leonard, Hello, Self.., available here.

The show is produced by Arlia Hoffman in association with Business RadioX®. You can find this show on all the major podcast apps. The complete show archive is here.

Patricia Leonard, Host of Hello, Self…

Patricia Leonard is President of RUNWAY TO SUCCESS, a division of Patricia Leonard & Associates located in Nashville, TN. She is a MESSAGE ARTIST speaker, career & business coach, author and magazine columnist. Patricia consults with clients on leadership, empowerment, career management, entrepreneurship and the power of language. Her work is focused on helping clients find their runway to success!

She has a professional background in management, human resources, corporate training, business consulting and talent development. Patricia has worked with companies in the service, music, banking, manufacturing, publishing, warehousing, healthcare, academic, retail and financial industries, and has taught management classes as an adjunct professor.

Patricia has a degree in Human Resource Management, is certified as a Career Coach and Consulting Hypnotist and is MBTI qualified.

Her volunteer energies are focused on Women in Film and Television-Nashville, where she is a Board Vice President; Dress for Success as the Advisory Board President; and International Coaching Federation-Nashville where she held Board roles for several years.

Patricia is the author of Wearing High Heels in a Flip Flop World, BECOMING WOMAN…a journal of personal discovery, THE NOW, HOW & WOW of Success, Happenings, a full year calendar of inspirational messages and a spoken word album titled, I AM…

She enjoys songwriting, creating poetry and has written a one-woman show and artistic speech she performs titled Hello, Self…, about a woman in midlife reinventing herself, which led to her new book by the same name, available here.

On the personal side, Patricia, describes herself as a woman, lover of life, mother, grandmother, career professional and message artist; AND in that order! Her goal is to continue inspiring others, of any age, to START NOW creating and expanding their Runway to Success.

She believes that life is a gift, the way we wrap it is our choice.

Connect with Patricia:

Website| LinkedIn | Facebook | Twitter | Instagram

Dr. Jamie Austin, Austin Dental of Roswell (Family Business Radio, Episode 60)

Dr. Jamie Austin

Austin Dental of Roswell

Topics Discussed in this Episode

Anthony Chen, Host of Family Business Radio

Being Charitable and Profitable at the Same Time, with Jason Etheridge, Logic Speak (One Minute Interview, Episode 129)

Jason Etheridge, Logic Speak

Navigating Midlife Career Transitions, with Scott Doyne, Author of Exploring the Midlife Career Crisis (North Fulton Business Radio, Episode 826)

Exploring the Midlife Career Crisis: A Guide to Navigating the Four Stages of Career Transition

Scott Doyne, Doyne Career Services

Topics Discussed in this Episode

Renasant Bank supports North Fulton Business Radio

About North Fulton Business Radio and host John Ray

Building Purposeful Teams, with Teresa Caro, Co-Author of The Purpose Playbook (North Fulton Business Radio, Episode 825)

The Purpose Playbook: The Definitive Guide to Building Your Team’s Purpose, Vision, Tenants, and Values

Teresa Caro, Founder and CEO, Liminist and Co-Author, The Purpose Playbook

Topics Discussed in this Episode

Renasant Bank supports North Fulton Business Radio

About North Fulton Business Radio and host John Ray

Cybersecurity Essentials for Dental Practices, with Katie Fox and Teresa Pichay, California Dental Association (Dental Business Radio, Episode 55)

Katie Fox

Teresa Pichay

California Dental Association

Topics Discussed in this Episode

About Dental Business Radio

Practice Quotient

Connect with Practice Quotient

Preparing Your Business For Sale, with Bob Tankesley, Author of Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price (North Fulton Business Radio, Episode 824)

Exit Teams: Build a Team of Advisors for Your Business Sale to Get a Higher Price

Bob Tankesley

Topics Discussed in this Episode

Renasant Bank supports North Fulton Business Radio

About North Fulton Business Radio and host John Ray

Empowering Nonprofit Leaders for Transformative Work, with Linnea Miller, Long Table Consulting (Good2Give Podcast, Episode 13)

Linnea Miller, Long Table Consulting

Long Table Consulting

Topics Discussed in this Episode

About the Good2Give Podcast

Community Foundation of Northeast Georgia

Emotional Intelligence in Client Conversations, with Dawn Cook Causey, DayBreak Enterprises (The Price and Value Journey, Episode 119)

Dawn Cook Causey, DayBreak Enterprises

Topics Discussed in this Episode

About The Price and Value Journey

John Ray, Host of The Price and Value Journey

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

Connect with John Ray:

Sparking Creativity and Self-Discovery with Robert P. Waters, Author of Men’s Poetry Night (Hello, Self… Episode 57)

Robert P. Waters, Author of Men’s Poetry Night

About Hello, Self…

Patricia Leonard, Host of Hello, Self…

Connect with Patricia:

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