duffie dixon Archives - Page 5 of 8

LEADER DIALOGUE: Lessons Learned from Leading Private/Public Partnerships – Deep Dive

May 24, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Lessons Learned from Leading Private/Public Partnerships - Deep Dive

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This week’s episode is a “deep dive” conversation featuring Sherry Farrugia, who manages the multi-million dollar pediatric research portfolio and the public-private partnership between Georgia Tech and Children’s Healthcare of Atlanta.

Sherry Farrugia/Childrens’s Healthcare of Atlanta Pediatric Technology Center at GT

Sherry Farrugia is the COO and CSO for the Children’s Healthcare of Atlanta Pediatric Technology Center at GT and the Director for the Children’s Healthcare of Atlanta. In this dual role she works to build and sustain public-private partnerships in pediatrics and health IT, and manages the partnership’s multi-million dollar research portfolio. She provides executive level leadership for business and operational functions and works to improve the overall execution of key business initiatives to improve efficiency, effectiveness and reduce administrative costs.

This includes providing insight into the innovations, new technologies, and start ups developed as a result of the partnership. Prior to this position Ms. Farrugia was the Managing Director of Health IT at Georgia Tech.

Sherry has over 25 years’ experience in the health information technology (IT) field, consulting with numerous industry partners, and many state agencies including the State of Georgia in the areas of care management systems, health information exchange, and enterprise data governance. She is very active in the Atlanta community serving on multiple health and pediatric related boards.

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

LEADER DIALOGUE: Lessons Learned from Leading Private/Public Partnerships

May 18, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Lessons Learned from Leading Private/Public Partnerships

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Ben Sawyer, Lisa Counsell, Sherry Farrugia, Jennifer Strahan, Duffie Dixon

Sherry Farrugia manages the multi-million dollar pediatric research portfolio and the public-private partnership between Georgia Tech and Children’s Healthcare of Atlanta. This episode will provide:

An overview of her current role at Georgia Tech while supporting the Pediatric community, specifically Children’s Healthcare of Atlanta.
Her goals, objectives and burning platforms for her organization for the coming years.
Her challenges in balancing an academic university and a world-renowned healthcare organization dedicated to children in the Age of Consumerism.
An insight into working with non-profit organizations as both Children’s Healthcare of Atlanta and Georgia Tech are non-profit organizations that pose unique challenges to manage as a leader.

Sherry Farrugia/Childrens’s Healthcare of Atlanta Pediatric Technology Center at GT

About SOAR Vision Group

About the Baldrige Foundation

EASTSIDE MEDICAL CENTER: Eastside’s Robotics Surgery Program and Women’s Services

April 25, 2019 by Mike

Gwinnett Business Radio

EASTSIDE MEDICAL CENTER: Eastside's Robotics Surgery Program and Women's Services

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Duffie Dixon, Dr. Mary Lynn Campbell, Dr. Carmen McGee, Dr. Peter Mann, Steven Julian

Dr. Peter Mann, Dr. Mary Lynn Campbell & Dr. Carmen McGee

Eastside Medical Center has been a healthcare leader for more than 39 years, providing quality care to patients in Gwinnett and surrounding counties. Nationally recognized for patient safety, Eastside focuses on delivering quality care with exceptional outcomes by utilizing the most advanced technology and experienced physicians. Eastside is a 310-bed, multi-campus system of care offering comprehensive medical and surgical programs including cardiovascular, neurosciences, oncology, orthopedics, robotic surgery, rehabilitation, maternity with neonatal intensive care, behavioral health, bariatric, urgent care, and 24-hour emergency care at two locations. Their medical staff of 500 board-certified physicians, 1,200 employees and 400 volunteers is committed to providing the community a healthcare system of excellence. For more information, visit www.Eastside Medical.com.

About Eastside’s Women’s Services:

Eastside serves the women of Gwinnett County and surrounding communities in every stage of their lives. From routine gynecologic care to labor and delivery, Eastside strives to give patients the best experience possible. Their state of the art women’s center is designed specifically for safety, comfort and convenience. Each year, Eastside welcomes nearly 1,500 babies into the world. When babies come earlier than expected and require special care, families are in great hands with the team in their Level III neonatal intensive care unit (NICU). Eastside also offers minimally invasive robotic surgery options with the da Vinci surgical system, helping patients recover quickly from gynecologic surgery.

LEADER DIALOGUE: Performance Excellence in the Age of Consumerism

April 19, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Performance Excellence in the Age of Consumerism

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Hospital Governance Board Coaching

Pamela R. Knecht is the guest on this epsiode of Leader Dialogue Radio. Pam is an accomplished governance coach assisting not-for-profit Health Systems with strategic planning, governance, education, and organizational diagnosis and change management. Tune in to learn how to develop ideal board and management alignment, and how to enhance performance efficiency and effectiveness.

Pam Knecht/Accord Limited

Pam Knecht is President and CEO of ACCORD LIMITED, a national consulting firm based in Chicago and is an expert in not-for-profit healthcare governance. For over 22 years she has worked with hospitals, health systems, clinics, and health plans of all types and sizes.

Pam has long been recognized as a thought-leader in the field of governance. In 2007, she was named a Governance Advisor by The Governance Institute. She served as faculty for the former Center for Healthcare Governance of the American Hospital Association. Currently, she is a faculty member for The Governance Institute, iProtean, and multiple state hospital associations.

Pam regularly assists boards and CEOs with strategic planning; corporate and governance restructuring; system affiliation and integration; change management facilitation; and governance assessment, development and coaching. She also shares her extensive experience in governance frequently as a speaker and author.

About SOAR Vision Group

About the Baldrige Foundation

LEADER DIALOGUE: Humanity at the Forefront – Deep Dive

March 22, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Humanity at the Forefront - Deep Dive

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Today we host the deep dive of Humanity at the Forefront in the healthcare industry. During this episode, hosts Jennifer Strahan, Lisa Counsell and Duffie Dixon follow-up last week’s interview with Bob Peterson, the CEO of Millinocket Regional Hospital, and discuss how the hospital is a leader in offering the human touch when providing healthcare to their patients. Another value they discuss is understanding the importance of Critical Access Hospitals to our communities.

Beyond the friendly staff and award-winning patient care, Millinocket Regional Hospital (MRH) provides an impressive range of specialty and general services, with a recent expansion resulting in the addition of eight new specialties and a Walk-In Care facility. In 2018, MRH was awarded the Press Ganey “Guardian of Excellence Award” for exceptional patient experience, a nationally-recognized symbol of achievement for hospitals who consistently perform within the top 5%. Providing jobs to approximately 250 people, MRH is the largest employer in the Katahdin Region and a crucial economic driver within its community.

About SOAR Vision Group

About the Baldrige Foundation

LEADER DIALOGUE: Thriving in the Age of Consumerism Deep Dive – Lee Health System’s Accelerated Performance Excellence Journey

March 8, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Thriving in the Age of Consumerism Deep Dive – Lee Health System’s Accelerated Performance Excellence Journey

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Lee Health System has embarked upon an accelerated Baldrige Performance Excellence journey to drive exceptional results, further expanding their position as the preferred healthcare system of choice in Southwest Florida.

Performance excellence in the Age of Consumerism requires an integrated approach to organizational performance management to ensure:

Delivery of increasing value to customers and stakeholders contributing to organizational sustainability;
Improvement of overall organizational effectiveness and capabilities;
Organizational and personal learning.

Monica Ray and Pat Lapekas of Danu Performance Solutions are alumni National Baldrige Examiners and consulting architects on the Lee Health Performance Excellence Journey, collaborating with SOAR Vision Group to provide Lee Health System the Strategy Execution System infrastructure to accelerate results.

The visual Baldrige organizational hierarchy of needs model at www.leaderdialogue.com clarifies the critical aspects of this accelerated organizational performance, specifying where innovation is necessary to achieve sustainable success in the Age of Consumerism.

Monica Ray/Danu Performance Solutions

Monica Ray, RN, MS, MBA is CEO and President of Danu Performance Solutions, LLC (DPS). DPS provides consulting services focused on optimizing processes and performance outcomes, primarily in the healthcare industry. Ms. Ray has over 30 years’ experience in the healthcare industry in various domains at the staff and leadership level including critical care nursing, quality, patient safety, performance and process improvement, regulatory readiness, risk management, and performance excellence (Baldrige). In addition, she is a Fellow of the Advisory Board Company. Ms. Ray is committed to assisting organizations in optimizing performance and accelerating the journey towards performance excellence through incorporation of evidenced based approaches, high reliability principles and the Baldrige Framework into business practices. She brings real-world experience and expertise to assist each client in understanding their current state and enhance their ability to reach their organizational goals. Ms. Ray has served multiple years on the Board of Examiners for the Baldrige National Quality Award and is an alumni examiner. She has also coordinated the Performance Excellence journey from 2007-2011 at Heartland Health, a 2009 Baldrige National Quality Award (BNQA) recipient healthcare organization. Her 12 years working with the Baldrige Excellence Framework includes experience as a BNQA examiner team member, team leader, site visit team member and co-lead, tech editor, applicant, recipient and coach / consultant affording her an in-depth, 360 degree understanding.

About SOAR Vision Group

About the Baldrige Foundation

LEADER DIALOGUE: Thriving in the Age of Consumerism with Lee Health System

March 6, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Thriving in the Age of Consumerism with Lee Health System

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Dr. Alex Daneshmand explains the origins of the Lee Health System journey, why they chose SOAR Vision Group and Danu Performance Solutions to guide and support them on this accelerated transformation journey, and the key ingredients for success.

The consumerism war is won on the battlefield of customer experience. E-commerce access to any product or service regardless of location has significantly increased the speed of competition, forcing organizations to dramatically accelerate production, delivery, and customer service processes. What organizations do not have is time. Instead, they have be able to rapidly progress from strategy to results. For some business leaders the idea of engaging in disciplined thought and action to build a sustainably competitive and differentiated organization seems untenable. The opposite is true. Now more than ever prioritized action, removing process inefficiencies, and empowering employees to act like owners in the pursuit of a customer first, zero-defect journey, is essential for survival now and sustainable success in the future.

Lee Health System understands this and has embarked upon an accelerated performance excellence journey to thrive in the Age of Consumerism.

About SOAR Vision Group

About the Baldrige Foundation

EASTSIDE MEDICAL CENTER: American Heart Month

February 28, 2019 by Mike

Gwinnett Business Radio

EASTSIDE MEDICAL CENTER: American Heart Month

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Eric Wheeler, Dr. Marcus Sims, Dr. Michael Lipsitt

Dr. Michael Lipsitt, Dr. Marcus Sims and Eric Wheeler

Eastside Medical Center is an Accredited Chest Pain Center with PCI from the Society of Chest Pain Centers- the highest national accreditation possible for emergency heart care. When minutes matter, Eastside is equipped to quickly treat heart attacks close to home. Our experienced cardiologists offer comprehensive heart care including the treatment of coronary artery disease, heart attacks, heart failure, and heart rhythm abnormalities as well as offering preventative care for those at risk of heart disease. In April of 2018, Eastside opened the new hybrid Electrophysiology Lab, a $2.5 million investment on behalf of the hospital to improve patient care. Cardiac electrophysiology, a sub-specialty of cardiology, deals with heart rhythm issues, and the new state of the art electrophysiology lab allows physicians to diagnose and treat these rhythm disorders.

The experienced physician team at Eastside Heart and Vascular, affiliated with Eastside Medical Center, are leaders in cardiac care and offer the latest advancements in cardiology, electrophysiology and cardiovascular surgery. Dr. Marc Unterman, Dr. Michael Lipsitt, Dr. Marcus Sims, Dr. Niraj Sharma, Dr. Demir Baykal, and Dr. David Casey make up the physician team at Eastside Heart and Vascular. With 7 locations throughout Gwinnett and Walton County, patients at Eastside Heart and Vascular have convenient access to a multidisciplinary team of heart specialists who provide a full range of cardiac care from the first diagnostic test to complex surgery and rehabilitation. Patients at Eastside Heart and Vascular also benefit from the most advanced cardiac technology available at Eastside Medical Center.

LEADER DIALOGUE: Cybersecurity with Colonel Gemini Majkowski – Deep Dive

November 16, 2018 by Mike

Gwinnett Studio

LEADER DIALOGUE: Cybersecurity with Colonel Gemini Majkowski - Deep Dive

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Today we host the second part of this two-part cybersecurity series of Leader with Colonel Gemini Majkowski, an expert examiner for the Baldrige Performance Excellence framework.

During this episode, our hosts Ben Sawyer, Duffie Dixon, and Jennifer Strahan continue the dialogue with Gemini, diving into the trade-offs of convenience vs. security in the digital age. As a new sector within the Baldrige framework, Cybersecurity forces organizations to balance the modern age of technology with high consumer demands and slow policy updates. We’ll also talk about the significance and difficulty of measuring relevant data and key metrics that matter.

Colonel Gemini Majkowski/G2MQ

Established in 2001, G2MQ offers business leaders and healthcare organizations a unique combination of innovative proprietary tools and a dynamic team of subject matter experts to provide tailored solutions for their clients. From customized standard operating procedures to compliance and accreditation preparations to writing Baldrige National Quality Award applications, G2MQ is a trusted resource.

Utilizing a comprehensive approach, G2MQ not only addresses compliance, accreditation and regulatory issues, but tackles the full spectrum of challenges facing today’s healthcare organizations. Consequently, their clients can take their organizations “above and beyond” compliance to sustainable performance excellence and results.
Colonel Gemini Majkowski is a leader, strategist, and change agent with over 20 years of combined healthcare experience in private sector and DoD. Her core competencies include:leadership, strategic planning, quality management systems, policy development, healthcare administration, Baldrige, Six Sigma, organizational transformation, regulatory compliance, accreditation inspections, audits, and project management.

She worked in the private sector for 26 years and developed corporate strategies and quality management systems for 11 healthcare organizations. Gemini also created organizational structure; launched innovative quality and performance management systems; and drove sweeping impact to organizational efficiency, effectiveness, and sustainability.

With 16 years of experience in the U.S Air Force, Gemini served in leadership positions as an active duty and reserve officer. She is currently IMA to the Director of Staff and Senior Executive officer, Office of the Air Force Surgeon General, Washington DC. Gemini has spearheaded ground work/development of Air Force Medical Service strategy management framework. She led leadership development, organizational transformation, and execution of strategic initiatives. Gemini facilitated cross-functional communication. She served as key consultant to the 31-member Strategic Management Group responsible for turning the Surgeon General’s vision into reality.

About SOAR Vision Group

About the Baldrige Foundation