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The R3 Continuum Playbook: Understanding Your Employee’s Fears About a Return to the Workplace

August 19, 2021 by John Ray

return to the workplace
Minneapolis St. Paul Studio
The R3 Continuum Playbook: Understanding Your Employee's Fears About a Return to the Workplace
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return to the workplaceThe R3 Continuum Playbook: Understanding Your Employee’s Fears About a Return to the Workplace

As employers make decisions about requiring employees to return to the workplace and what form that takes, Dr. Tyler Arvig says they need to consider the concerns and fears employees are having about it as well.  He offers ways employers can approach this decision and support their employees’ wellbeing.  The R3 Continuum Playbook is presented by R3 Continuum and is produced by the Minneapolis-St.Paul Studio of Business RadioX®. R3 Continuum is the underwriter of Workplace MVP, the show which celebrates heroes in the workplace.

TRANSCRIPT

Intro: [00:00:00] Broadcasting from the Business RadioX studios, here is your R3 Continuum Playbook. Brought to you by Workplace MVP sponsor R3 Continuum, a global leader in workplace behavioral health, crisis and security solutions.

Dr. Tyler Arvig: [00:00:15] Hello. My name is Dr. Tyler Arvig, the Associate Medical Director at R3 Continuum. As many organizations are beginning to make decisions about going back into the workplace or even deciding if they should return to remote work, I want to provide some information on how to handle the fears that some employees might be feeling at this time. It’s been nearly two years since we heard of the COVID-19 outbreak across the world, and it’s continuing to impact the lives of all of us.

Dr. Tyler Arvig: [00:00:50] While it’s tough to think about now, certain aspects of pre-pandemic life that seemed unimaginable when the virus struck now seemed possible again. As the world continues to evolve and change, businesses are beginning to think about making decisions regarding return to work in the office, going for a hybrid approach or utilizing work-from-home environments. When pondering these decisions, leaders should take a step back and think from the mindset of your typical employee. How are they feeling about their current situation? Are they feeling anxious or distressed? Are they concerned for their safety? What can they expect when they return to the office? And ask yourself if you asked your employees any of these questions or heard their concerns.

Dr. Tyler Arvig: [00:01:49] Over the past 16 months or really more, everything has changed. Most people have transitioned to working from home; and if not, the workplace has drastically changed over that time with health and safety measures being put in place. Those who are parents have had to work through having kids at home and helping teach them in some capacity. As changes in your work, personal and likely financial situations have occurred, this has probably also led to increases in stress. A study done by the Centers for Disease Control in 2020 mentioned that the rate of depression in adults increased almost four times, and the rate of anxiety increased almost three times since the start of the pandemic. Therefore, the pandemic and everything that’s taken place in between has definitely taken its toll.

Dr. Tyler Arvig: [00:02:52] While this may change over time, we are currently seeing a new world or rather a new old world. In most places in the US, masks are no longer required. You might be walking into your convenience store not wearing a mask, while some folks still are. That’s the new old world. For a lot of people, wearing a mask has become part of their day-to-day life. On the topic of walking into a convenience store, we are beginning to see more organizations remaining open again, flights being fully booked, concerts are happening and more. While we are seeing things like this changing back, everyone continues to be hopeful, but also somewhat tentative. As we are getting near the end of summer and vaccination has become more widely available, many employees are starting to think about returning to the office; while, some have already made their decisions and are needing to reanalyze those decisions.

Dr. Tyler Arvig: [00:04:01] As an employee, there are a lot of questions that remain. From the personal side of things they may be asking themselves, how will going back into the office affect my children? What will need to be adjusted in order for me to take care of my family? How’s the commute going to be? And how will it impact my day-to-day life again? Will I be able to maintain a work-life balance. And from a work perspective, a lot of employees are wanting to know things like, will my employer care about my challenges? How will the transition back to work even go? And will it be successful after working from home for so long? Lastly, and not insignificantly, will I be safe at work?

Dr. Tyler Arvig: [00:04:56] As a leader, making this decision for your employees isn’t easy. Whether you decide to have employees returned to the office, go back to working remotely, or continue working remotely, here are some good tips to be sure that you’re providing to your people. To start, be sure to utilize the employee assistance program that you might have. A lot of employees are unaware that they have access to an EAP. Make sure you’re communicating to your employees how they can access your EAP and let them know more information about it. Explore some applications that could potentially help with mental health. There are numerous smartphone apps that can be used to help with things like stress management, anxiety and depression. Do some research and maybe provide some options to your employees. In fact, your EAP might even have something like this. This is something you can do over email, or with links or employees can really access this in whatever way meets their needs. It’s something that you may not have thought of that you can provide.

Dr. Tyler Arvig: [00:06:14] Provide employees with resources from your HR department. HR departments often have different resources they can provide to help employees to support their well-being. Utilize what you already have and be sure to communicate and reach out to your employees about those things. Communication is really key in all of this. While this might seem like a daunting task, I’m reminded of something that’s attributed to Dr. Martin Luther King, the saying that goes, “You don’t need to see the whole staircase. Just take the first step.” The quote is powerful in this day and age as we move forward to the next normal, one step at a time.

Dr. Tyler Arvig: [00:07:02] While there are likely a lot of questions about the future, it’s important for leaders to not only feel prepared to help your employees through these difficult times, but also to support yourself. R3 Continuum can help by providing proactive efforts to maintain the psychological and physical support for your organization. R3C’s tailored solutions can help your organization with crisis prevention and preparedness, crisis response and recovery, proactive employee wellbeing outreach and more. Learn more about our custom solutions and contact us at www.r3c.com or contact us directly by email at info@r3c.com Thank you very much.

 

Show Underwriter

R3 Continuum (R3c) is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.

R3 Continuum is the underwriter of Workplace MVP, a show which celebrates the everyday heroes–Workplace Most Valuable Professionals–in human resources, risk management, security, business continuity, and the C-suite who resolutely labor for the well-being of employees in their care, readying the workplace for and planning responses to disruption.

Connect with R3 Continuum:  Website | LinkedIn | Facebook | Twitter

Tagged With: COVID-19, covid-19 crisis management, Dr. Tyler Arvig, empathy in the workplace, playbook, R3 Continuum, workplace culture, Workplace MVP

E3 Carrie Van Sickle from GE Digital and Kristen Call from PetSmart

March 17, 2018 by Karen

Phoenix Business Radio
Phoenix Business Radio
E3 Carrie Van Sickle from GE Digital and Kristen Call from PetSmart
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E3 Carrie Van Sickle from GE Digital and Kristen Call from PetSmart

Kristen Call, for the love of technology, has over 20 years’ experience in the retail and payments technologies and has served in a variety of capacities.  Achievement highlights include several patents and has been recognized by the Wall Street Journal and Nightline for entrepreneurial endeavors. Out of the ashes of her years of entrepreneurship she took her lessons achieved to continue to build a successful career in software implementations at corporations including NCR, American Express, Pier One and PetSmart.   She is also the current residing president for IIBA’s local Phoenix chapter. She is honored to have the privileged of working with so many brilliant people.

Her expertise includes intangible assets such as team building, corporate culture disruption, applying the scientific method to project implementations, infusing agile techniques in waterfall environments, and creating the game of winning.  Tangible assets include a degree in philosophy, sociology and a global MBA.  She holds certificates as Scrum Master and Product Owner.

LinkedIn: https://www.linkedin.com/in/kristen-call-7b6253a/

About PetSmart: https://www.linkedin.com/company/165454/

About IIBA: https://www.linkedin.com/company/51934/

About IIBA Phoenix Chapter: https://phoenix.iiba.org

Carrie Van Sickle is a Sr. Program Manager with GE Digital.  As a member of the Strategic Accounts Delivery team, Carrie is responsible for helping customers worldwide achieve desired outcomes through development and deployment of digital transformation strategies.  Carrie received her PMP credential in 2007.

Before joining GE Digital in 2016, Carrie was with SAP in a variety of roles including five years as a Director for the Data Science & Analytics organization and several years on the commercial side of the business as a Services Sales Manager.  Prior to SAP, she held positions with several Fortune 500 companies including leading global delivery for Amkor Technology and consulting for PricewaterhouseCoopers.

She holds a Bachelor of Science with honors and a Bachelor of Arts with honors from the University of California, Santa Barbara.  Last year she received her MBA from Ball State University with a concentration in Sales Management.

Carrie lives in Chandler, AZ with her husband Jim where she enjoys all of the outdoor recreation Arizona has to offer including hiking, running, and snow-skiing.  She currently volunteers with Girls on the Run and Kyrene Del Norte’s Running Club and supports the Yavapai Humane Society, Pacific Marine Mammal Center, and Phoenix Children’s Project.

LinkedIn: https://www.linkedin.com/in/cjvansickle/

About GE Digital: https://www.linkedin.com/company/2681277/

ABOUT PROJECT MANAGEMENT OFFICE HOURS SERIES

Project Management Office Hours is intended to provide Project Management professionals a place to drop in and discuss Success Stories, Best Practices, and Lessons Learned.  Project Management Consultant Joy Gumz has shared with us, “Operations keep the lights on, strategy provides the light at the end of the tunnel, but project management is the train engine that moves the organization forward.”  

Each of us has a unique story to tell, but collectively we share a message that organizations who embrace Project Management Best Practices perform better than those which don’t.  Organizations which align Projects to Strategy perform better.  Organizations with Engage Executive Sponsors deliver better results.  Organizations which measure Project Management performance outperform those which don’t.

During our Project Management Office Hours, we hear directly from Industry leaders how to make an impact in our profession. How we, collectively, will Advance Project Management Best Practices, One Listener at a time!

ABOUT YOUR HOST

Joe Pusz started THE PMO SQUAD to bring real world PMO Leadership experience to the consulting space and to advocate for Project Management through his blog PMOJOE.com. The old saying is “Do what you love and you’ll never work a day in your life.” Following this mindset Joe left Corporate America in 2013 to start THE PMO SQUAD and work with fellow Natural Born Project Managers to advance Project Management Best Practices.

THE PMO SQUAD focuses exclusively on PMO and Project Management consulting. Corporate America is full of Accidental Project Managers running projects who haven’t been trained to be PMs. To help solve this problem THE PMO SQUAD is on the Leading Edge with PMO As a Service. PMO As a Service allows our clients to focus on their respective core competencies while THE PMO SQUAD delivers Project Management expertise.

678-591-7868
www.THEPMOSQUAD.com

Tagged With: conflict management, Digital project management, eCommerce project management, empathy in the workplace, enterprise pmo’s, executing projects as a PM, Executive Leadership, Financial Services project management, finding a mentor, Galvanize, GE Digital, GE Solutions, gig economy, Healthcare project management, IIBA Phoenix Chapter, implementing new product, implementing new service, informal mentoring, Kristen Call, organizational management, outsourcing PM, PetSmart, Phoenix StartUp Week, PMI Arizona Chapter, PMO, PMO as a service, PMOJOE, PMP Credential, predictive approach, program leadership, project management, project management strategies, project managers, Pulse of the Profession, Retail project management, sap, scrum lesson with legos, Software Development project management, solution architects, systems analyst, tech talk, Technology project management, technology troubleshooting, THE PMO SQUAD, tracking tech projects, what to look for in a business analyst, what to look for in a project manager

E1 Jill Smith from Safen Group LLC

February 20, 2018 by Karen

Phoenix Business Radio
Phoenix Business Radio
E1 Jill Smith from Safen Group LLC
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E1 Jill Smith from Safen Group LLC

Jill Smith is a seasoned entrepreneur and consultant. Collaborative and outgoing, Jill is always looking for ways to improve efficiencies and effectiveness, both in her business and with those that she consults with. She’s a big fan of processes that improve output and making things happen. Oftentimes the best results come through communication and leadership training.

Currently she is the COO of Safen Group LLC. She and her team are disrupting the collections industry. Safen Group provides Pre-collection services without charging a commission on what’s collected.

www.linkedin.com/in/BecauseJillSaidSo

www.SafenGroup.com

jill.smith@safengroup.com

602-628-0301

ABOUT PROJECT MANAGEMENT OFFICE HOURS SERIES

Project Management Office Hours is intended to provide Project Management professionals a place to drop in and discuss Success Stories, Best Practices, and Lessons Learned.  Project Management Consultant Joy Gumz has shared with us, “Operations keep the lights on, strategy provides the light at the end of the tunnel, but project management is the train engine that moves the organization forward.”  

Each of us has a unique story to tell, but collectively we share a message that organizations who embrace Project Management Best Practices perform better than those which don’t.  Organizations which align Projects to Strategy perform better.  Organizations with Engage Executive Sponsors deliver better results.  Organizations which measure Project Management performance outperform those which don’t.

During our Project Management Office Hours, we hear directly from Industry leaders how to make an impact in our profession. How we, collectively, will Advance Project Management Best Practices, One Listener at a time!

ABOUT YOUR HOST

Joe Pusz started THE PMO SQUAD to bring real world PMO Leadership experience to the consulting space and to advocate for Project Management through his blog PMOJOE.com. The old saying is “Do what you love and you’ll never work a day in your life.” Following this mindset Joe left Corporate America in 2013 to start THE PMO SQUAD and work with fellow Natural Born Project Managers to advance Project Management Best Practices.

THE PMO SQUAD focuses exclusively on PMO and Project Management consulting. Corporate America is full of Accidental Project Managers running projects who haven’t been trained to be PMs. To help solve this problem THE PMO SQUAD is on the Leading Edge with PMO As a Service. PMO As a Service allows our clients to focus on their respective core competencies while THE PMO SQUAD delivers Project Management expertise.

678-591-7868

www.THEPMOSQUAD.com

Tagged With: conflict management, Digital project management, do it like you mean it, eCommerce project management, empathy in the workplace, executing new tech projects, executing projects as a PM, Executive Leadership, Financial Services project management, finding a mentor, Galvanize, Healthcare project management, hiring a project management consultant, hiring a project management firm, hiring a project manager, implementing new product, implementing new service, informal mentoring, IT project management, organizational management, Phoenix StartUp Week, PMO, PMOJOE, project management, Project Management 101, Project Management Best Practices, project management execution, project management strategies, project managers, Retail project management, Software Development project management, Technology project management, THE PMO SQUAD, tracking tech projects

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