North Fulton Business Radio, Episode 730)
In this episode of North Fulton Business Radio, host John Ray was joined by healthcare quality consultant Brandy Wilkins, Owner and Chief Consultant of Defining Point Coaching and Consulting. Brandy discusses her work in helping healthcare organizations improve patient safety and clinical outcomes. The discussion gives insights into her process and team, how she consults with hospitals and healthcare institutions, and tangible examples such as medication administration. Brandy explained the role of technology in healthcare but highlighted that it’s not a standalone solution. She also emphasized the importance of proactively addressing issues, not only for patient safety but also for a hospital’s bottom line.
North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.
Brandy Wilkins, Defining Point Coaching and Consulting, LLC
Brandy Wilkins is a healthcare quality executive with a clinical background in physical therapy.
With almost a decade of healthcare quality experience and even longer as a clinician, Brandy has consulted with over seventy healthcare organizations and hundreds of specialty programs to identify and improve challenges with patient safety, patient experience, and clinical processes.
Brandy is on a mission to improve the U.S. healthcare system by assisting and empowering healthcare organizations to improve care for the communities they serve.
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Questions and Topics in this Interview:
North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.
Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.
