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Troy Cobb, Cinch I.T.

June 21, 2021 by John Ray

Cinch I.T.
North Fulton Business Radio
Troy Cobb, Cinch I.T.
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Cinch I.T.

Troy Cobb, Cinch I.T. (North Fulton Business Radio, Episode 366)

For Troy Cobb, transferring his IT experience and skills from the Marine Corps to owning a Cinch I.T. franchise in Atlanta was a perfectly natural progression. In this conversation with host John Ray, Troy shares the values that set Cinch I.T. apart from its competitors, explains why customer experience is such an emphasis for his firm, offers advice for other veterans thinking about business ownership, and much more.  North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Cinch I.T.

Cinch I.T., Inc. was established in 2004. Like so many computer support companies, it started as a one-man shop in a 10×10 office with no windows. But even then, the focus was on building great relationships with their clients. Over the years, Cinch I.T. has been fortunate enough to see unbelievable growth.

They have added some of the most brilliant minds in our industry to the team, expanded into a 12,000 sq ft corporate office complex, and we have been honored to receive numerous awards, including being named one of the Top 501 Managed Service Providers Globally by Future Channels.

Cinch I.T. has established itself as one of the most highly-regarded I.T. company and computer service providers in the United States. The reason is simple. They have spent years shaping the entire company to meet YOUR needs.

With Support plans designed to create lasting relationships, together they ensure immediate and long-term success.

Company website | LinkedIn |  Facebook | Twitter

Troy Cobb, Owner/Sales Director, Cinch I.T.

Cinch I.T.
Troy Cobb, Owner/Sales Director, Cinch I.T.

Troy Cobb became the owner and sales director for the Cinch I.T. Atlanta office in January 2020.

Troy is a USMC Desert Shield/Storm Veteran with over 20 years of experience in the I.T. industry. Originally from New Jersey. he has lived in Atlanta for over twenty years.

 He is married to Tanya Cobb, an incredible Nurse/Hero at Emory University Midtown Hospital.

LinkedIn

Questions and Topics in This Interview

  • Troy’s military service and business career
  • Why Troy chose to open a Cinch I.T. franchise
  • As a veteran-owned business, Troy’s advice for veterans who want to own their own business
  • Information Technology services
  • Compliance
  • Cybersecurity
  • Ransomware attacks

North Fulton Business Radio is hosted by John Ray, and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

 

Tagged With: Cinch I.T., customer experience, cybersecurity, it services, Marine Corps Veteran, Marines, ransomware, Technology, Troy Cobb, Veteran Owned Business

Sean Barker, cloudEQ

May 5, 2021 by John Ray

Sean Barker, cloudEQ
North Fulton Business Radio
Sean Barker, cloudEQ
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Sean Barker, cloudEQ
                    Sean Barker, cloudEQ

Sean Barker, cloudEQ  (North Fulton Business Radio, Episode 354)

Sean Barker founded cloudEQ to provide cloud migration and related IT services to enterprise-level clients. He joined host John Ray to discuss the dynamics which drive large companies to the cloud, why cloudEQ’s work is not just technology based but also people focused, and much more.  North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

cloudEQ

cloudEQ is a professional services company providing customized cloud-based solutions.

Our focus is on cloud execution tailored to meet your goals and work with you to evaluate your current cloud model to improve performance, increase security, deliver automation, reduce cost and optimize your cloud environment.

cloudEQ is a professional services company specializing in Several areas of “Cloud” based services.

  •  Optimization for performance and cost-efficiency
  • DevOps – Automation for repetitive tasks and application deployment
  • Application Development of services, corporate and mobile
  • Security to ensure systems and data are safe and secure
  • Transformation to take advantage of more efficient technologies
  • Migrations to move your systems from your datacenters to the cloud
  • Production Support for client applications as well as performance enhancements
  • Operations Support to help manage client day-to-day services and systems

cloudEQ’s priorities are always keeping the focus on the customer and the business value generated, providing extensive expertise in creating robust, secure, high-performing DevOps design, implementation and support, using Agile methodology, always keeping clients in the loop, and complete project visibility and multiple open lines of communication from day one.

Company website | LinkedIn | Facebook | Twitter

Sean C. Barker, CEO, cloudEQ

cloudEQ
Sean C. Barker, CEO, cloudEQ

Sean C. Barker founded cloudEQ and serves as its Chief Executive Officer. Mr. Barker founded cloudEQ after a successful career as an entrepreneur and executive in Fortune 100 companies. He has over twenty-five years of experience in IT and IT leadership in infrastructure, operations application development, SaaS, PaaS, and program management.

Prior to founding cloudEQ he founded Omadas; a consulting firm with clients across the globe and served as the COO of Boardwalk Entertainment group where he holds a patent for a Mobile Replacement Dialogue Recording system. Prior to becoming an entrepreneur, he was the CTO and VP IT at Ingram Micro (NYSE:IM $40B revenue) and Director IT WellPoint health Networks/Anthem (NYSE: ANTM $100B revenue).

He holds a B.A. in Business and an M.B.A. in Finance and Marketing from American Intercontinental University.

LinkedIn

Questions and Topics in this Interview:

  • Tell us about cloudEQ? What do you do? Why is it relevant now?
  • Why are you focused on the cloud and what makes the cloud relevant now?
  • What are some examples of the work cloudEQ does?
  • Has COVID affected cloudEQ or your clients?
  • What makes cloudEQ different?
  • What are you particularly proud of at cloudEQ?

North Fulton Business Radio is hosted by John Ray, and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: cloud computing, cloud migration, cloud services provider, cloudEQ, DevOps, it services, managed IT services, Migration, outsourced IT services, Sean C. Barker, Technology

The Future of IT Security with Peter Adams and Arvind Hariharan E31

May 4, 2021 by Karen

The-Future-of-IT-Security-with-Peter-Adams-and-Arvind-Hariharan-E31-Feature
Phoenix Business Radio
The Future of IT Security with Peter Adams and Arvind Hariharan E31
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The Future of IT Security with Peter Adams and Arvind Hariharan E31

On this episode of the The Future of Work: Water Cooler Conversations we interview IT and Security experts, Peter Adams of Sol Minion development and Arvind Hariharan of CMIT Solutions of Tempe/North Chandler. Peter and Arvind explain why it is so important for every business owner to have a cyber security plan in place.

We learn about both Peter and Arvind’s background and what got them interested in technology. We also get to hear fascinating stories of the very real threats that are out there and what we can do to protect our self. If you are a business owner who is looking for ways to create better processes around IT security, Peter and Arvind offer some solid tips and ideas on how to get started.

Sol-Minion-Development-logo

Sol Minion Development is a Tempe-based technical consulting and software development firm providing peace of mind to small business owners with security-focused software development services.

Peter-Adams-The-Future-of-WorkPeter Adams is a security-focused software engineer with over 22 years of professional software development experience.

He founded Sol Minion Development in 2012 to provide security-focused software development services for small businesses looking to create a competitive edge and increase their business productivity with automation technology.

Follow Sol Minion Development on LinkedIn, Facebook and Twitter.

CMIT-Solutions-Logo

CMIT Solutions of Tempe & North Chandler provides proactive, responsive managed IT services to keep small business networks and computers running efficiently.

Arvind-Hariharan-The-Future-of-WorkArvind Hariharan has over 17 years of experience in the technology industry.

He understands the importance of technology in business today and recognizes how challenging it can be for small business owners to navigate their technology needs.

He aspires to be a trustworthy technology partner that brings clarity and transparency and helps propel his clients’ business to achieve their wildest dreams.

Follow CMIT Solutions on LinkedIn, Facebook and Twitter.

ABOUT THE FUTURE OF WORK: WATER COOLER CONVERSATIONS

Welcome to Future of Work: Water Cooler Conversations Radio Show and Podcast – where business leaders share how they integrate humanity and technology through innovative approaches, healthy culture, flexible workspaces and seamless virtual technology.

ABOUT YOUR CO-HOSTS

KyleMcIntoshWith a background in marketing, in various for profit and not for profit companies, Kyle McIntosh wondered, “How can I pair the passion and commitment to community progress of a non-profit with the sustainability and reach of a for profit company?” From this question and perspective a mission evolved to tear down the false distinction between the two sectors and to promote companies with Conscious Capitalism® business models through MAC6.

Kyle is the President and Creative Excitant of MAC6.  Day to day, his main operational role is on the “spaces” side of the business, focusing on creating thriving communities in the commercial office buildings, the co-working space, and the co-manufacturing space.  The other role that he plays is that of EOS implementer, working with clients to bring the Entrepreneurial Operating System, from the book Traction® to their businesses.  Additionally, he sits on the boards of Conscious Capitalism Arizona, telling the stories of good businesses in Arizona, and The Tempe Chamber of Commerce, sustaining Tempe’s quality of life and keeping our community and economy vibrant.TheFutureofWorkApplePodcastandSpreakerheader-1

Kyle loves Arizona and wants to see us all collectively find great success based on the awesome things that are happening here every day.

Follow MAC6 on Facebook and Twitter.

Jennifer-BurwellJennifer Burwell, joined MAC6 in 2013. Jennifer is their VP and Director of Programs.

She uses her experience in real estate, team development and management to seamlessly integrate each of the MAC6 business units to assure they are all focused on the long-term company vision. She is also a student of human behavior.

As a Certified Professional Behavioral Analyst, she uses her knowledge to facilitate culture-focused leadership programs with organizations of all sizes to integrate the company’s values and create higher-performing teams.

To learn more about MAC6 Communities, call 480-293-4075 or find them on Facebook

ABOUT OUR SPONSOR

MAC6 offers flexible spaces and programs to help your team grow, and a community of thriving businesses, just like yours.  Advocating Capitalism as a Force for Good, MAC6 is Accelerating the shift to Conscious Capitalism (where Purpose and Profit Unite) through Creativity, Collaboration, Community and Change.

 

Tagged With: custom software development, cybersecurity consulting, cybersecurity training, eCommerce, it services, technical strategy

Beth Miller, Executive Velocity; Matt Hyatt, RocketIT; and Uli Dendy, TrueLanguage (Profit Sense with Bill McDermott, Episode 20)

April 15, 2021 by John Ray

TrueLanguage
North Fulton Studio
Beth Miller, Executive Velocity; Matt Hyatt, RocketIT; and Uli Dendy, TrueLanguage (Profit Sense with Bill McDermott, Episode 20)
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TrueLanguage

Beth Miller, Executive Velocity; Matt Hyatt, RocketIT; and Uli Dendy, TrueLanguage (Profit Sense with Bill McDermott, Episode 20)

Host Bill McDermott welcomed Beth Miller to discuss leadership development, Matt Hyatt with commentary on IT services and cybersecurity, and Uli Dendy to discuss her translation and language services business. “ProfitSense with Bill McDermott” is produced and broadcast by the North Fulton Studio of Business RadioX® in Alpharetta.

Beth Miller, Leadership Development Advisor and Executive Coach, Executive Velocity

Beth Miller, Founder, Executive Velocity

Executive Velocity is a leadership development advisory firm committed to ensuring the success of top-level executives, business leaders and high potential employees. We are dedicated to helping companies hire great people, develop leaders and have solid succession plans for future success. EV leaders maintain certifications in such assessment tools as Myers-Briggs, Business DNA and Hogan Assessments.

In 2006, Beth founded Executive Velocity as an outlet for her trademark enthusiasm and energy for assisting clients with their most valuable asset – their people. Through her proven approaches, she provides expert advice on leadership capabilities and builds succession plans for organizational continuity.

Beth served as a Chair with Vistage, the most prestigious CEO and business owner peer advisory organization in the world for 13 years. As a Vistage Chair, Beth facilitated peer advisor meetings and coached business owners and executives to grow and develop in their roles and careers.

Company website | LinkedIn | Facebook

Matt Hyatt, CEO, RocketIT

Matt Hyatt, CEO, RocketIT

Rocket IT is the outsourced IT department for all kinds of businesses, providing the strategy, security, and support needed to help organizations thrive. The organization virtually manages all of its clients’ day-to-day technology requirements for a flat monthly fee, with no contracts to tie them down.

With businesses becoming more dependent on technology every day, it’s almost impossible for companies to keep up with all the complexity. It’s more than one internal IT person can handle, and it requires more strategic insight than most IT support companies offer. That’s where Rocket IT comes in.

Rocket IT’s unique three-pronged approach includes 1) services built around the people instead of technology, 2) real strategic foresight, not just break/fix hindsight, and 3) a better way to ensure trust and accountability.

Rocket IT gives small businesses the capability of a full IT department, with a 98% client satisfaction rate and a 25- year track record of helping people thrive. Since 1995, Rocket IT has helped businesses meet their goals through the effective use of technology. Today, the organization actively supports a long list of growing companies in diverse industries including finance, healthcare and manufacturing.

Company website | LinkedIn | Facebook

Uli Dendy, CEO, TrueLanguage

TrueLanguage
Uli Dendy, CEO, TrueLanguage

At TrueLanguage, Uli Dendy leads a dedicated team of experts in providing the full spectrum of language services, from translation and proofreading to desktop publishing, typesetting, subtitling and dubbing, and more. Uli and her team have a deep understanding of the value of clear, complete and consistent communication. They support a broad portfolio clients on the world stage with the latest in quality assurance solutions, centralized project management, and the best expert resources available, in any language, in any medium.

TrueLanguage is an ISO 9001:2015 and WBENC-certified business, and its team has accumulated more than 50 years of professional experience in the language industry. They are also proud to support the American Society for Testing and Materials (ASTM) in lobbying the US Government for greater national recognition and establishment of standards for the language industry.

Company website | LinkedIn

About “ProfitSense” and Your Host, Bill McDermott

Bill McDermott

“ProfitSense with Bill McDermott” dives into the stories behind some of Atlanta’s successful businesses and business owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community and their profession. The Show is presented by McDermott Financial Solutions. McDermott Financial helps business owners improve cash flow and profitability, find financing, break through barriers to expansion and financially prepare to exit their business. The show archive can be found at profitsenseradio.com.

Bill McDermott is the Founder and CEO of McDermott Financial Solutions. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center and Gwinnett Habitat for Humanity and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University and he and his wife, Martha have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Twitter and follow McDermott Financial Solutions on LinkedIn.

Tagged With: Beth Miller, Bill McDermott, executive coaching, Executive Velocity, it services, leadership development, matt hyatt, ProfitSense with Bill McDermott, RocketIT, The Profitability Coach, transcription, TrueLanguage, Uli Dendy

Matthew Minicozzi, Advantage Technologies

December 9, 2020 by John Ray

Advantage Technologies
North Fulton Business Radio
Matthew Minicozzi, Advantage Technologies
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Matthew Minicozzi, Advantage Technologies (North Fulton Business Radio, Episode 311)

Matt Minicozzi of Advantage Technologies joins host John Ray to discuss why dental practices are especially vulnerable targets for cyber attacks, why your IT services provider should have a third party audit, and much more. “North Fulton Business Radio” is produced virtually from the North Fulton studio of Business RadioX® in Alpharetta.

Matthew Minicozzi, Advantage Technologies

With over 15 years of experience in the dental and technology industries, Matt Minicozzi’s unique quality is not his work experience – it’s his passion for serving dental entrepreneurs. For him, it’s more than a job. His career success is directly tied to his clients’ success, and he takes it personally. Matt is committed to the relationship with his clients and always seeks to educate and advocate where he can.

When getting down to business, Matt’s goal is to provide simple, reliable solutions. The technologies he uses must work, be highly secure, and be completely hassle-free. When working with Matt, you get someone who has a genuine interest in the success of your business and the entrepreneur who runs it.

Advantage Technologies empowers small businesses to focus on those they serve. Our mission of Hassle-Free IT is delivered through simple, secure, stable, and supported technology solutions. They provide services that exceed expectations and will move mountains to make our client’s experience better than anyone else. They use the same technology to run their business that they recommend to their clients so that they have a vested interest in always providing and recommending the very best.

Advantage delivers technology systems that are not only technically sound and reliable but also make a positive impact on clients.

Their technology consultants and world-class engineers work with clients to design an IT solution that meets their needs in the areas of functionality, security, aesthetics, and workflow. Some clients already have the hardware and just need help making it work; while others may need to upgrade all of their equipment or plan a new build.

With over 800 clients in our care across 9 states, 20 years in business, and zero security breaches, Advantage clients enjoy the peace of mind that their technology is in good hands.  Advantage understands the needs of the small business and how important it is that the technology they use every day works every time.

Company website

LinkedIn

Questions/Topics Discussed in this Show

  • IT Services and Cybersecurity
  • Why dental practices are particularly vulnerable to cyber attacks and data breaches
  • Independent third party audits of IT services providers
  • HIPAA and the particular data security issues HIPPA creates

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show can be found on all the major podcast apps by searching “North Fulton Business Radio.”

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: Advantage Technologies, dental practices, HIPAA, independent audit, it services, Matt Minicozzi, Matthew Minicozzi

Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9

June 19, 2020 by Karen

Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9
Phoenix Business Radio
Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9
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Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9

Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9

In business, technology is a crucial part of everything we do, especially in the current climate. As we all shift and re-invent the way we do business, showing up digitally will be critical to success.

The cloud, IT solutions, websites, and digital presence are just a few of the topics that were discussed in this episode of Collaborative Connections Radio Show and Podcast.

If you are a business owner, entrepreneur, and/or leader in the community, check out this episode Kelly Lorenzen did with Heather Locke, Don Bowen and Marwan Halabi. They gave great insight into the IT world as well as provided great tips for success in business during these current times we are in.

SMS is a small Arizona business with their legacy core as a supplier of video programming to small private cable TV companies and government institutions.

Small cable TV enterprises that provide services to apartment complexes, hospitality, assisted living, colleges and correctional facilities have probably received their video programming through SMS or one of its Affiliates.

In business since 1985 SMS has reinvented itself several times and as technology shifts and morphs, so does SMS. SMS is currently turning yet another corner as the delivery of video content undergoes a major sea change, stay tuned.

Don-Bowen-on-Phoenix-Business-RadioXDon Bowen’s business life starts with an early career at IBM with an exit and return to school after the sale of IBM’s Office Products Division. He later landed at the cable television industry in business development which after several mergers and acquisitions eventually led to his current position as CEO of SMS.

Don is currently pursuing his passion to re-engineer SMS while also fulfilling his love of surfing with challenged kids and Wounded Warriors.

Connect with Don on LinkedIn and follow SMS on Facebook.

Hammersmith Support is a certified woman-owned boutique technology company specializing in design, development, maintenance and hosting of custom designed WordPress websites.

We bring together current design, practical coding expertise, and close client relationships in order to create sleek, up-to-date website and user experiences. We believe that keeping your site up-to-date is critical to success and provide monthly maintenance and support packages.

Heather-Locke-on-Phoenix-Business-RadioXAfter graduating from the University of Tennessee, Heather Locke began her career as a web developer and quickly moved into a role of managing a team of programmers, designers, animators, and digital video producers for a wide variety of multimedia interactive corporate applications including marketing, communications and e-learning. From there, she worked as a project manager for Fortune 1000 companies, including Subway, Disney, HBO, and Target.

This expertise led her to found Hammersmith Support, a full-service web development company focused on helping clients of all sizes move through every phase of the process: site building, hosting, and maintenance. But most importantly, Hammersmith Support is built on a foundation of close relationships with clients. Heather seeks to know who you are, the challenges your company faces, and then use that knowledge to build a fresh, engaging, up-to-date website that reflects your organization’s core values and personality.

Heather’s design background, combined with her practical coding and server maintenance expertise, ensures clients receive the perfect combination of form and function: a contemporary, up-to-date look and user experience that is properly managed to ensure the site works smoothly and consistently.

Connect with Heather on LinkedIn and follow Hammersmith Support on Facebook and Instagram.

CMIT Solutions manages IT for thousands of businesses across North America. Their clients rely on them to select the best technology to meet their needs, but technology is only part of the equation. Service excellence, day in and day out, is what makes the difference for CMIT’s clients.

They offer IT and Cybersecurity solutions in the US that monitor and secure office computers, mobile devices, networks, and systems round-the-clock. They respond quickly when users and devices in your network experience an issue. More importantly, they keep your entire IT system running efficiently and securely 24 hours a day, seven days a week.

Marwan-Halabi-on-Phoenix-Business-RadioXMarwan Halabi is the President and Owner of CMIT Solutions of South Scottsdale.

His extreme passion and love for technology, innovation, and client relationship excellence has helped him excel at various roles throughout his 22-year career; roles such as Information Security Officer and Architect at Merrill Lynch, Solutions Architect for JP Morgan Chase Globally, and Senior Security Analyst at CA Technologies’ Cybersecurity division.

Marwan is now passionate about delivering enterprise technology, IT sophistication, and true digital transformation to the SMB market.

Connect with Marwan on LinkedIn.

About the Show

Kelly Lorenzen started the “Collaborative Connections” show to bring her clients and favorite charities together to meet each other, connect and collaborate in life and business.  She hopes to build a stronger community one show at a time. KLM Consulting

About Our Sponsor

KLM Consulting is a business concierge and project management firm. They help small business owners and non-profits build, brand and brag about their businesses.

About Your Host

Kelly-Lorenzen-on-Phoenix-Business-RadioXKelly Lorenzen, CEO of KLM Consulting, is an award-winning entrepreneur with over 15 years of business-ownership experience. She is also a certified project management professional.

Kelly’s expertise is in business development, customer service, marketing, and sales.

Connect with Kelly on LinkedIn, and follow KLM Consulting on Facebook.

 

Tagged With: Dish Network Master Distributor, helpdesk, it services, IT support, managed services, MSP, PCO, Private Cable Operator, web design phoenix, WordPress development, WordPress Maintenance

Rick Higgins, Owner of TeamLogic IT and Host of “IT Help Atlanta”

March 23, 2020 by John Ray

IT Help Atlanta
IT Help Atlanta
Rick Higgins, Owner of TeamLogic IT and Host of "IT Help Atlanta"
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IT Help Atlanta
Rick Higgins, Owner of TeamLogic IT of Dunwoody and Host of “It Help Atlanta”

“North Fulton Business Radio,” Episode 204:  Rick Higgins, Owner of TeamLogic IT and Host of “IT Help Atlanta”

Rick Higgins, TeamLogic IT of Dunwoody, discusses why, during chaotic economic times, small businesses are particularly ripe targets for hackers and ransomware attacks. Rick also discusses his new Business RadioX® show, “IT Help Atlanta,” set to debut in late March 2020. The host of “North Fulton Business Radio” is John Ray and the show is broadcast from the North Fulton Business RadioX® studio based in Alpharetta.

Rick Higgins, Owner of TeamLogic IT and Host of “IT Help Atlanta”

IT Help Atlanta
Rick Higgins, Owner of TeamLogic IT and Host of “IT Help Atlanta”

Rick Higgins is Owner and President of TeamLogic IT of Dunwoody, GA. Rick’s firm is part of a national network of locally-owned service businesses, providing comprehensive IT services to the small-medium sized business market.

They offer managed service for networking, cyber security, data and email, as well as hardware and software support in addition to a variety of consultation and preventative maintenance services.

Rick’s personal and corporate philosophy is simple: Stand up, be bold, and tell the truth.

Questions and Topics in this Interview:

  • Cyber Security
  • Cloud Computing
  • IT and IT Services
  • Ransomware

Connect with Rick on LinkedIn and Twitter, and follow TeamLogic IT on Facebook. You can also call Rick at 770-847-9611.

 

North Fulton Business Radio” is broadcast from the North Fulton studio of Business RadioX®, located inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: cloud computing, cyber attacks, cyber hacking, cyber security, hardware support, IT, it services, ransomware, Rick Higgins, software support, TeamLogic IT

Alpharetta Tech Talk: Tracey Grace, IBEX IT Business Experts

November 25, 2019 by John Ray

IBEX IT Business Experts
Alpharetta Tech Talk
Alpharetta Tech Talk: Tracey Grace, IBEX IT Business Experts
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Tracey Grace IBEX IT Business Experts
John Ray and Tracey Grace

“Alpharetta Tech Talk,” Episode 4:  Tracey Grace, IBEX IT Business Experts

Tracey Grace’s company, IBEX IT Business Experts, has been on the Inc. 5000 list of fastest growth companies for two years running. Tracey joins “Alpharetta Tech Talk” to talk about her company’s journey, working with federal government and healthcare clients, and their newly developed diversity supplier software system. “Alpharetta Tech Talk” is hosted by John Ray and broadcast from the North Fulton Business RadioX® studio inside Renasant Bank in Alpharetta.

Tracey Grace, IBEX IT Business Experts

Tracey Grace IBEX IT Business Experts
Tracey Grace

Tracey Grace is the Founder, President and CEO of IBEX IT Business Experts (IBEX) based in Sandy Springs, Georgia, and is a sought-after public speaker on Information Technology, Women in IT and diversity initiatives. She is originally from Morristown, New Jersey and attended the University of Pittsburgh where she received both her Bachelor’s in Economics and Master of Business Administration in Marketing. After a successful career in corporate America working for IT and consulting companies, Tracey started her own IT Services Firm with just one hospital system account.  In less than 8 years Tracey and Team IBEX has been nominated for and received numerous awards ranging from “Small Business Person of Excellence” from the Greater North Fulton (GA) Chamber of Commerce and the “On the Rise Contractor of the Year” National Award from American Express. In 2017, Tracey won the GMSDC “Eagle Award” for her commitment to Supplier Diversity, and an award in the Capital One Catapult Competition for the development of a Supplier Diversity Vendor Management System called “Certifiably Diverse” currently being utilized at the University of Pittsburgh Medical Center.  Forbes Magazine took notice and published an article in August of 2019;  Tracey Grace:  The Tech Sector needs more Women and Minorities.   In 2019, Owens & Minor, a Fortune 500 Company awarded Team IBEX the Earl G. Reubel Award for Diverse Enterprise of the Year and the Greater Women’s Business Council (GWBC) awarded Team IBEX with the LACE (Ladies Achieving Continuous Excellence) Trailblazer Award in Category III.

Tracey has been nominated to participate in leadership and diversity mentoring programs including the 2018 Goldman Sachs 10K Small Businesses program, and the Georgia Mentor Protégé Connection. Under her leadership in 2019, IBEX was named the 806th fastest growing privately-owned companies in America by Inc. 5000 and #50 in Georgia, after having placed #1897 in 2018. She regularly speaks to corporations large and small about utilizing minority suppliers and vendors in the procurement and purchasing process.

Today, IBEX has grown to 100 employees and is a Multi-Million Dollar IT Service & Support, Management Consulting, and Training Firm executing contracts for Healthcare, Military and Federal Government Agencies, Fortune 500 Companies and Educational Institutions.  The company is a proud Woman and Minority-owned firm, certified by the Small Business Administration, the National Minority Supplier Development Council, the Women’s Business Enterprise National Council, and the SBA 8(a) Business Development Program.

IBEX works with healthcare and government agencies including the US Army,  US Air Force, Defense Health Agency, National Aeronautics and Space Administration (NASA), Transportation Security Administration (TSA), General Services Administration (GSA), Centers for Disease Control (CDC), and Defense Threat Reduction Agency (DTRA). Corporate clients include:  The University of Pittsburgh Medical Center (UPMC), Tenet Healthcare, Cox Communications and Fulton County Schools.

Tracey and her husband Gary reside in Johns Creek, GA where they raised their family of 5 with only 1 left in college.  They spend their free time playing golf and tennis and serving on various boards focused on Adult Literacy and Advanced Degrees and Scholarship opportunities for Minority Students.

For more information on IBEX IT Business Experts, and in particular on their ITIL certification training, go to their website or call 678-752-7542.

IBEX IT Business Experts

“Alpharetta Tech Talk” is broadcast from the North Fulton studio of Business RadioX®, located inside Renasant Bank in Alpharetta. Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with approximately $12.9 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you.

Tagged With: diversity suppliers, GA 400 technology, Greater Women's Business Council, healthcare information technology, Healthcare IT Services, hospital systems, IBEX IT, IBEX IT Business Experts, it services, IT training, ITIL, ITIL certification, management consulting, North Fulton technology, process improvement training, supplier diversity, supplier diversity council, Tech Alpharetta, Tech in Alpharetta, tech talk, technology GA 400, technology in Alpharetta, technology in Johns Creek, technology in North Fulton, Tracey Grace, Version 4 ITIL certification, Women In Technology, women in technology atlanta

Matt Baldwin and Debra Cohen, Vertisys

July 16, 2019 by John Ray

North Fulton Business Radio
North Fulton Business Radio
Matt Baldwin and Debra Cohen, Vertisys
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Debra Cohen and Matt Baldwin

“North Fulton Business Radio,” Episode 149:  Matt Baldwin and Debra Cohen, Vertisys

Our guests on this edition of “North Fulton Business Radio” are Matt Baldwin and Debra Cohen of Vertisys. Matt and Debra talk about where most breaches come from (company insiders) and how to educate on how best to use their system. Matt and Debra also talk with Host John Ray about one of their specialties, IT services for law firms, as well as the extraordinary customer experience they deliver for all of their clients.

Matt Baldwin, Founder and President of Vertisys

Matt Baldwin, Vertisys

Matt Baldwin is the Founder and President of Vertisys. After managing the service department of Applied Computer Technologies for 4 years, Matt founded Vertisys Corp in 1992, expanding the business to over 20 employees by 2014. Matt studied music at Jacksonville State University, and currently holds certifications for Microsoft, HP, Dell and Autonomy. Matt’s expertise revolves around Enterprise Content Management (ECM), with over 20 years experience in that arena, and leverages that knowledge to create unique solutions for his clients.

 

Debra Cohen, Account Manager, Vertisys

Debra Cohen, Vertisys

Debra Cohen is an Account Manager for Vertisys. Debra Cohen began her sales career selling audio-visual equipment and computer graphics solutions. For the last 28 years she has been selling IT solutions, 21 of which have been for Vertisys Corp. As an Account Executive, Debra is responsible for managing current client relationships and developing new ones. These responsibilities include researching and recommending effective IT solutions for each individual client environment, quoting and purchasing IT equipment and software, maintaining and developing vendor relationships, assisting in the planning and coordination of project implementation and most importantly, general customer service.

Veritsys

Vertisys is a system integrator / managed service provider (MSP) that partners with businesses of all sizes in the southeast U.S. Having been in business for 28 years, they specialize in cloud migrations, service/support, compliance, security, storage and hosting. Their biggest market segment is in the legal vertical. Vertisys also provides consulting services that revolve around content and document management solutions.

For more information, visit their website at https://www.vertisys.com/ or call 770-955-1755.

“North Fulton Business Radio” is broadcast from the North Fulton studio of Business RadioX®, located inside Renasant Bank in Alpharetta. Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with approximately $12.9 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

  

 

Tagged With: data security, Debra Cohen, document management, document management systems, email server, hacking, it services, IT services for law firms, malware, Managed Service Provider, Matt Baldwin, Microsoft, Microsoft products, Microsoft Windows, MSP, network assessment, PITA, remote computing, spam protection, systems integration, third party assessment, unleavened bread, Vertisys, Windows 10, Windows 7

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