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A Journey of Resilience and Leadership, with Maggie DeCan, Author of Humbled on Purpose

October 11, 2024 by John Ray

A Journey of Resilience and Leadership, with Maggie DeCan, Author of Humbled on Purpose, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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A Journey of Resilience and Leadership, with Maggie DeCan, Author of Humbled on Purpose, on North Fulton Business Radio with host John Ray

A Journey of Resilience and Leadership, with Maggie DeCan, Author of Humbled on Purpose (North Fulton Business Radio, Episode 810)

In this episode of North Fulton Business Radio, host John Ray interviews Maggie DeCan, author of Humbled on Purpose: Discovering Strength Through Vulnerability, Humor, and Grace. The episode examines Maggie’s personal journey from a traumatic childhood—one that included her mother’s death by suicide and the resulting family difficulties that trauma caused—to becoming a successful leader in the corporate and nonprofit sectors. Maggie shares how her past shaped her as a manager and motivated her to foster empathetic leadership. The conversation highlights her career transition to nonprofit work at the Children’s Development Academy and her journey to writing a book sharing leadership lessons and personal growth. Maggie discusses the importance of resilience and finding strength through vulnerability and faith. The episode emphasizes the book’s mission to inspire others to overcome victimhood and choose a path of resilience and purpose.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Maggie DeCan

Maggie DeCan, Author of Humbled on Purpose
Maggie DeCan, Author of Humbled on Purpose

As of Saturday, 10/5/24, Maggie DeCan stepped aside as the CEO & Executive Director of the Children’s Development Academy (CDA) in Roswell, GA, where she served for nearly 8 years. The CDA provides high-quality early education to children from low-income households. She drove strategic priorities focused on increased enrollment, sustainable giving and quality outcomes.

Maggie is the author of the just published book from Ripples Media, Humbled on Purpose: Discovering Strength Through Vulnerability, Humor and Grace, about her life’s journey, including from the c-suite to running a small nonprofit. She is also an ICF-trained executive coach, mentoring and coaching other nonprofit leaders, and she also serves as a speaker and consultant.

Prior to taking the helm at the CDA, Maggie was with HoneyBaked Ham for 14 years and ran day-to-day operations for their national system as president and COO, leading a team responsible for $500MM annually of system sales in 500 corporate and franchise operating units as well as e-commerce. Before HoneyBaked, Maggie served in human resources and operations for well-known retailers Circuit City, Belk and Macy’s.

A Journey of Resilience and Leadership, with Maggie DeCan, Author of Humbled on PurposeMaggie graduated with a bachelor’s degree in political science and communications from current CFP national champions, the University of Michigan Wolverines. She is still actively involved as a national volunteer with her women’s fraternity, Chi Omega, where she serves on the Chi Omega Foundation steering committee and as an ambassador for and mentor in the Pearl Program connecting alumnae and college students. Maggie is also actively involved in her parish, St. David’s Episcopal Church of Roswell. She also serves as a volunteer ALTA Coordinator for the Sunday Business Women’s League and proudly serves as the president of the Atlanta chapter of the University of Michigan Alumni group.

Maggie’s leadership experience extends to the community, where she is a respected leader and educational advocate, receiving awards from the State of Georgia PTA for visionary leadership, the Turknett Leadership Character Award, the National Diversity Council as a “Most Powerful and Influential Woman” in Georgia and a Womentics P.O.W. winner. She is Chairman Emeritus of the Roswell North Elementary Education Foundation, a 501(c)3 that she helped found in 2009. She is also past president of the Woodstock Junior Service League.

Maggie has been married to her husband for 38 years, Bob, a retired high school economics teacher and tennis coach. Maggie and Bob have two boys, Riley, a UGA graduate who works for Truist and is about to marry his middle school sweetheart and fellow UGA grad Emily Amour, and Brady, studying marketing at GCSU. Maggie enjoys spending time with her family, friends and dogs, playing tennis and time in the northeast Georgia Mountains at their lake home in Blairsville.

Website | LinkedIn | Facebook | Instagram | X (Twitter)

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:29 Meet Maggie DeCan: Author of Humbled on Purpose
02:05 Maggie’s Early Life and Childhood Trauma
03:33 Career Journey: From Corporate to Nonprofit
04:19 Impact of Childhood Trauma on Career
06:00 Finding Strength and Resilience
16:55 Transition to the Children’s Development Academy
20:52 Lessons Learned and Future Plans
25:11 Conclusion and Final Thoughts

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Children's Development Academy, Developing Resilience, Honey Baked Ham, Humbled on Purpose, John Ray, Maggie DeCan, North Fulton Business Radio, resilience, Ripples Media, The Honey Baked Ham Company

Challenges Facing Older Self-Employed Service Professionals, with Dr. Larry Gard, Done with Work Retirement Coaching and Consulting

October 9, 2024 by John Ray

Challenges Facing Older Self-Employed Service Professionals, with Dr. Larry Gard, Done with Work Retirement Coaching and Consulting, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
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Challenges Facing Older Self-Employed Service Professionals, with Dr. Larry Gard, Done with Work Retirement Coaching and Consulting, on The Price and Value Journey podcast with host John Ray

Challenges Facing Older Self-Employed Service Professionals, with Dr. Larry Gard, Done with Work Retirement Coaching and Consulting (The Price and Value Journey, Episode 116)

One reason service professionals choose self-employment is for flexibility in their retirement, but they sometimes find that ageism has its own agenda. In this episode of The Price and Value Journey, host John Ray welcomes Dr. Larry Gard, a retirement coach and consultant, to discuss the challenges and nuances of working and retiring faced by older self-employed professionals. The conversation delves into the effects of ageism, the distinct retirement experiences of self-employed individuals, and strategies to prepare for a satisfying post-retirement chapter. Dr. Gard shares insights from his career as a psychologist and coach, emphasizing the emotional and strategic aspects of winding down a business. The episode also covers the importance of maintaining relevance and exploring new opportunities in retirement planning that go beyond financial considerations.

Dr. Gard’s blog post referenced in this episode, “Fade out? Bow out? Forced out? A Big Challenge Facing Older Self-Employed People,” can be found by following this link.

The Price and Value Journey is presented by John Ray and produced by the North Fulton affiliate of Business RadioX®.

Dr. Larry Gard, Done with Work Retirement Coaching and Consulting

Challenges Facing Older Self-Employed Service Professionals, with Dr. Larry Gard, Done with Work Retirement Coaching and Consulting, on The Price and Value Journey podcast with host John Ray
Dr. Larry Gard, Done with Work Retirement Coaching and Consulting

Dr. Larry Gard is a retired psychologist in Chicago and the founder of Done With Work Retirement Coaching and Consulting.

Though no longer a therapist, his long career in clinical psychology gives him the necessary perspective and experience to help professionals sort through the head and heart side of retirement and craft a satisfying next chapter.

Larry is also the author of Done with Work: A Dozen Perspectives on The Decision to Retire, which offers insights into making a meaningful retirement decision.

Website | LinkedIn

Topics Discussed in this Interview

00:00 Introduction to The Price and Value Journey
00:25 Challenges of Winding Down Professional Work
01:41 Introducing Dr. Larry Gard
02:54 Dr. Gard’s Journey and Insights
05:17 Understanding Self-Employment and Retirement
09:25 Ageism and Its Impact on Professionals
13:01 Strategies for Staying Relevant
19:17 Planning for Retirement
28:11 Dealing with Current Retirement Challenges
32:50 Supporting Others in Their Retirement Journey
35:19 Success Stories and Final Thoughts
38:48 Conclusion and Contact Information

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and the North Fulton studio of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of "The Price and Value Journey"
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a Show Host and Producer and owns the North Fulton (Georgia) studio of Business RadioX®. John and his team work with B2B professionals to create and conduct their own podcast using The Generosity Mindset™ Method:  building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: ageism, Dr. Larry Gard, fulfillment in retirement, John Ray, Price and Value Journey, professional services providers, retirement, self employed, solopreneurs, The Price and Value Journey

Georgia’s Economic Outlook, with Dr. Jerry Parrish, Metro Atlanta Chamber

October 7, 2024 by John Ray

Georgia's Economic Outlook, with Dr. Jerry Parrish, Metro Atlanta Chamber of Commerce, on North Fulton Business Radio, with host John Ray
North Fulton Business Radio
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Georgia's Economic Outlook, with Dr. Jerry Parrish, Metro Atlanta Chamber of Commerce, on North Fulton Business Radio, with host John Ray

Georgia’s Economic Outlook, with Dr. Jerry Parrish, Metro Atlanta Chamber (North Fulton Business Radio, Episode 809)

In this episode of North Fulton Business Radio, John Ray hosts Dr. Jerry Parrish, Chief Economist at the Metro Atlanta Chamber, who discusses Georgia’s economic outlook. Dr. Parrish details recent trends, including Georgia’s impressive job growth post-COVID, innovations in tech, and significant projects reshaping the Metro Atlanta regions. Challenges he points to include the impact of Hurricane Helene, the Longshoremen’s strike affecting Georgia’s ports, and the lack of adequate workforce housing. Dr. Parrish explores the implications of political uncertainty on business investment as well as discussing the importance of fostering a positive business climate in Georgia.

Note: Subsequent to the recording of this episode, the longshoremen’s strike that began on October 3, 2024, was suspended and work resumed, following a tentative agreement reached between the International Longshoremen’s Association (ILA) and the United States Maritime Alliance (USMX).

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Dr. Jerry Parrish, Chief Economist, Metro Atlanta Chamber

Dr. Jerry Parrish, Metro Atlanta Chamber of Commerce
Dr. Jerry Parrish, Metro Atlanta Chamber of Commerce

Jerry D. Parrish, Ph.D., is the Chief Economist at the Metro Atlanta Chamber.  Dr. Parrish was previously the Director of State and Local Policy Analysis at the Florida Institute of Government at Florida State University.  Dr. Parrish was also on the faculty in the Masters of Applied Economics Program at Florida State University for twelve years.

Jerry was previously the Chief Economist and Director of Research for the Florida Chamber Foundation.  Prior to that position, Dr. Parrish was the Chief Economist and Director of the Center for Competitive Florida at Florida TaxWatch.  Prior to that position, he served as the Associate Director of the Center for Economic Forecasting & Analysis (CEFA) at Florida State University. He has many years of experience in the private sector in management roles at international manufacturing companies.

Jerry earned a B.S. in Agricultural Business and Economics from Auburn University, an M.B.A. from Bellarmine University, an M.S. in Economics from the University of North Carolina at Charlotte, and a Ph.D. in Economics from Auburn University.

LinkedIn| X (Twitter)

Metro Atlanta Chamber

The Metro Atlanta Chamber (MAC) is a privately funded 164-year-old organization representing businesses, colleges and universities, and nonprofits across the 29-county region that makes up the nation’s eighth-largest market.

MAC member companies represent 1+ million employees in the region. Our businesses invest in the work we do to attract and retain business, ensure a business-friendly climate through public policy and market the region as a place to live, work and play.

Website | LinkedIn | Instagram | Facebook | X (Twitter)

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:55 Guest Introduction: Dr. Jerry Parrish
03:39 Economic Overview of Georgia and Georgia’s Economic Outlook
06:26 Impact of Port Strike
10:36 Hurricane Helene’s Economic Impact
13:40 Interest Rates and Election Impact
19:21 Innovation and Tech in Georgia
22:18 New Leadership at Metro Atlanta Chamber
26:35 Closing Remarks and Additional Information

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Renasant Bank supports the Georgia Alliance for Breast Cancer

Georgia Alliance for Breast Cancer (formerly It’s The Journey) is a registered 501c3 non-profit that strives to support Georgia’s breast cancer community by raising funds to support breast health and breast cancer programs throughout the state of Georgia.

GAABC’s mission is to engage with Georgia’s breast cancer community to increase access to care and reduce disparities in cancer outcomes.

Randi Passoff, a breast cancer survivor, founded GAABC in 2002. She created “the kinder and gentler breast cancer walk” based off the Avon 3-Day Breast Cancer Walk. Instead of a 3-day walk of 60 miles over 3 days and sleeping in a tent, the Georgia 2-Day Walk covers 30 miles over 2 days, and participants sleep in a hotel. Most importantly, what’s raised in Georgia stays in Georgia.

Renasant Bank is a major supporter of GAABC, both in corporately donated funds and employee donations and participation in the walk.

To learn more about GAABC and the 2-Day Walk, go to the GAABC Website.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

 

Tagged With: Chief Economist, Dr. Jerry Parrish, economic outlook, Economist, Georgia, Georgia economic outlook, Hurricane Helene, John Ray, Metro Atlanta Chamber of Commerce, North Fulton Business Radio, port strike, State of Georgia, workforce housing

Avoiding IRS Trouble, with Kristine Stevenson, Author, How to Avoid Trouble with the IRS

October 7, 2024 by John Ray

Avoiding IRS Trouble, with Kristine Stevenson, Author, How to Avoid Trouble with the IRS, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Avoiding IRS Trouble, with Kristine Stevenson, Author, How to Avoid Trouble with the IRS, on North Fulton Business Radio with host John Ray

Avoiding IRS Trouble, with Kristine Stevenson, Author, How to Avoid Trouble with the IRS (North Fulton Business Radio, Episode 808)

In this episode of North Fulton Business Radio, host John Ray interviews Kristine Stevenson, owner of Proverbs 16:16 LLC and author of How to Avoid Trouble with the IRS. Kristine shares her journey from struggling with personal debt to now helping others manage IRS issues, drawing from her experience as an IRS employee and her own past financial challenges. She emphasizes the importance of financial knowledge, particularly for self-employed individuals and small business owners. Kristine describes how her work with Dave Ramsey coaches, who were repeatedly asking questions about their own business, inspired her to write her book. She discusses some of the major ideas in the book, which offers straightforward tax tips for gig workers and contractors, and shares stories of clients she’s helped. The episode underscores the importance of financial coaching and the practical wisdom that can transform financial struggles into successes.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Kristine Stevenson, Author, How to Avoid Trouble with the IRS

Kristine Stevenson, Author, How to Avoid Trouble with the IRSKristine Stevenson is an Enrolled Agent with the IRS, founder of Proverbs 16:16 LLC, and the author of How to Avoid Trouble with the IRS: 10 Best Tax Tips for the Self-Employed, Gig Worker, and Indie Contractor. Proverbs 16:16’s message, “How much better to get wisdom than gold, to get insight rather than silver,” served as the inspiration for the name of her business.

Having completed the Ramsey Solutions Financial Coach Master Training program and now serving as a Dave Ramsey Preferred Coach, Kristine is equipped with advanced skills in financial coaching and debt management. This experience provides her with a strong foundation in personal finance principles and strategies for helping individuals overcome financial challenges, particularly those related to tax debt.

As a former employee and now an Enrolled Agent with the IRS, Kristine combines her financial coaching expertise with specialized knowledge of tax regulations and IRS procedures. She offers guidance and support to individuals struggling with tax-related financial issues, helping them navigate the complexities of dealing with the IRS, developing strategies for tax debt resolution, and negotiating tax debt settlements with the IRS.

Kristine has been quoted in Fox Business News, Marie Claire, Yahoo! Finance, Lovely Impact, Best Company, and U.S. News & World Report, to name a few. She speaks at various conferences, universities, and other gatherings of business owners. She hosts a live radio program, “Dollars & $ense℠ with Kristine,” in Central Texas.

Website | LinkedIn | Speaker Website

Topics Discussed in this Episode

00:00 Welcome to North Fulton Business Radio
01:36 Guest Introduction: Kristine Stevenson
03:31 Kristine’s Background and IRS Experience
04:49 Starting a Business and Financial Coaching
06:50 Common Financial Issues and Solutions
15:07 Writing the Book: How to Avoid Trouble with the IRS
21:20 The Importance of a Business Checking Account
24:01 Personal Milestones and Tax Issues
26:02 Client Success Stories
31:04 Home Service Professionals and Tax Compliance
34:49 IRS Programs and Relief Options
37:01 How to Get in Touch and Final Thoughts

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Renasant Bank supports the Georgia Alliance for Breast Cancer

Georgia Alliance for Breast Cancer (formerly It’s The Journey) is a registered 501c3 non-profit that strives to support Georgia’s breast cancer community by raising funds to support breast health and breast cancer programs throughout the state of Georgia.

GAABC’s mission is to engage with Georgia’s breast cancer community to increase access to care and reduce disparities in cancer outcomes.

Randi Passoff, a breast cancer survivor, founded GAABC in 2002. She created “the kinder and gentler breast cancer walk” based off the Avon 3-Day Breast Cancer Walk. Instead of a 3-day walk of 60 miles over 3 days and sleeping in a tent, the Georgia 2-Day Walk covers 30 miles over 2 days, and participants sleep in a hotel. Most importantly, what’s raised in Georgia stays in Georgia.

Renasant Bank is a major supporter of GAABC, both in corporately donated funds and employee donations and participation in the walk.

To learn more about GAABC and the 2-Day Walk, go to the GAABC Website.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: dave ramsey, Dave Ramsey coach, IRS, IRS trouble, John Ray, Kristine Stevenson, Kristine Stevenson Seale, North Fulton Business Radio, personal finance, tax resolution

Innovating Ocular Disease Diagnosis, with Shiv Garg, EyeAI

October 3, 2024 by John Ray

Innovating Ocular Disease Diagnosis, with Shiv Garg, EyeAI, on North Fulton Business Radio, with host John Ray
North Fulton Business Radio
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Innovating Ocular Disease Diagnosis, with Shiv Garg, EyeAI, on North Fulton Business Radio, with host John Ray

Innovating Ocular Disease Diagnosis, with Shiv Garg, EyeAI (North Fulton Business Radio, Episode 807)

This episode of North Fulton Business Radio, hosted by John Ray, features Shiv Garg, a junior at Innovation Academy in Alpharetta and the founder of EyeAI. Shiv discusses the creation of EyeAI, a novel machine learning model for diagnosing ocular diseases. The system, which uses retinal fundus images, aims to provide early diagnosis for conditions such as diabetic retinopathy and age-related macular degeneration. Shiv shares the personal motivation behind his work, his academic and extracurricular interests, and the challenges of developing AI technology for medical use. EyeAI’s goal is to offer accessible eye disease diagnosis to underserved communities and act as a secondary tool for ophthalmologists. Despite being in development, EyeAI promises to improve early disease detection significantly. Shiv emphasizes open access and non-commercialization of the technology to benefit public health entities and individuals globally. The episode also delves into Shiv’s broader interests, accolades, and leadership experiences, particularly with Student Leadership Johns Creek.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Shiv Garg

Shiv Garg, EyeAI, on North Fulton Business Radio with host John Ray
Shiv Garg, EyeAI

Shiv Garg is a junior in the Information Technology pathway at Innovation Academy in Alpharetta. Shiv is interested in computer science, specifically with applications in artificial intelligence.

With a Google Data Analytics Professional Certificate and awards for innovation in the intersection of health and technology from Boehringer Ingelheim, the Institute of Electrical and Electronics Engineers (IEEE), and the Sigma Xi division of the Centers for Disease Control and Prevention (CDC), Shiv has completed numerous projects utilizing computer science to positively serve his community, and he uses his skills to help those around him.

Shiv has served as a mentor at the Georgia Institute of Technology to instruct students regarding data science concepts and has led a hackathon to develop technologies to facilitate scientific study and research. Shiv further applies his knowledge as part of the Technology Student Association, Mu Alpha Theta Mathematics Honor Society, and Biology Olympiad. Additionally, Shiv enjoys playing chess, competing in fencing, and adventuring on hikes.

LinkedIn

EyeAI

Shiv Garg created EyeAI, an AI-powered system that aims to revolutionize the detection of ocular diseases. It uses a convolutional neural network (CNN) model that was trained on 3,200 images of the retinal fundus to find 45 different eye diseases 80% of the time. These include diabetic retinopathy and optic disc cupping. By providing affordable and accessible eye health diagnostics, EyeAI aims to address the global issue of visual impairment, which affects 2.2 billion people worldwide, with 1 billion cases being preventable. This web-based tool enables users to upload retinal images and receive almost instant diagnostic results, making it especially beneficial for underserved communities where access to ophthalmologists is limited.

EyeAI’s potential to transform healthcare is vast, offering early detection and secondary diagnostic support for medical professionals. The system is scalable and adaptable, capable of being integrated into healthcare settings to improve the efficiency and effectiveness of eye disease diagnosis and treatment. With plans for future enhancements to improve accuracy, EyeAI represents a significant advancement in global health equity by providing accessible and low-cost diagnostics for vision-threatening conditions.

Website

Topics Discussed in this Episode

00:00 Welcome to North Fulton Business Radio
01:30 Meet Shiv Garg: Innovator and Student
01:49 EyeAI: Revolutionizing Ocular Disease Diagnosis
03:11 Shiv’s Personal Interests and Achievements
09:51 The Technology Behind EyeAI
18:18 Future Goals and Community Impact
26:40 Conclusion and Final Thoughts

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Renasant Bank supports the Georgia Alliance for Breast Cancer

Georgia Alliance for Breast Cancer (formerly It’s The Journey) is a registered 501c3 non-profit that strives to support Georgia’s breast cancer community by raising funds to support breast health and breast cancer programs throughout the state of Georgia.

GAABC’s mission is to engage with Georgia’s breast cancer community to increase access to care and reduce disparities in cancer outcomes.

Randi Passoff, a breast cancer survivor, founded GAABC in 2002. She created “the kinder and gentler breast cancer walk” based off the Avon 3-Day Breast Cancer Walk. Instead of a 3-day walk of 60 miles over 3 days and sleeping in a tent, the Georgia 2-Day Walk covers 30 miles over 2 days, and participants sleep in a hotel. Most importantly, what’s raised in Georgia stays in Georgia.

Renasant Bank is a major supporter of GAABC, both in corporately donated funds and employee donations and participation in the walk.

To learn more about GAABC and the 2-Day Walk, go to the GAABC Website.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: AI, diabetic retinopathy, eye health diagnostics, EyeAI, John Ray, Machine Learning, macular degeneration, North Fulton Business Radio, ocular disease, Shiv Garg, Student Leadership Johns Creek

Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire: The Art of Innovation

October 2, 2024 by John Ray

Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
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Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire, on The Price and Value Journey podcast with host John Ray

Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire: The Art of Innovation (The Price and Value Journey, Episode 115)

In this episode of The Price and Value Journey, John Ray hosts Natalie Born, an innovation expert and principal consultant at Arch + Tower, to discuss innovation in professional services and the impact of AI and other disruptive technologies on professional services. Natalie emphasizes the importance of balancing automation with relationship-building, outlining ways organizations can use AI to enhance productivity and client experiences. The conversation delves into strategies for fostering a culture of innovation, establishing governance around AI usage, and ensuring AI augments rather than replaces human capabilities. Natalie also shares insights on maintaining the perception of value and pricing services effectively in an AI-influenced market. Listeners are encouraged to focus on co-creating solutions with clients to ensure relevance and effectiveness.

The Price and Value Journey is presented by John Ray and produced by the North Fulton affiliate of Business RadioX®.

Natalie Born, Arch + Tower, and Author, Set It on Fire: The Art of Innovation

Natalie Born, Arch + Tower, and Author, Set It on Fire: The Art of Innovation, on The Price and Value Journey podcast with host John Ray
Natalie Born

Natalie Born is a member of Frazier & Deeter’s Advisory Practice and a Principal Consultant with Arch + Tower, an FD Company. She specializes in helping businesses develop and implement effective strategies to exceed their goals, grow their topline revenue and achieve award-winning results.

Natalie is the host of a top 25 innovation podcast, Innovation Meets Leadership, that is listened to in over 80 countries.  She authored the book, Set It on Fire: The Art of Innovation.  Natalie has collaborated on two approved US patents and has over 20 years of experience leading product development, strategy, and innovation teams working globally in over 18 countries. Natalie has worked with organizations such as CareerBuilder, First Data, IHG, and ADP, leading major initiatives in over 18 countries.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | Natalie’s Book | Natalie’s Podcast

Topics Discussed in this Interview

00:00 Introduction to The Price and Value Journey
00:37 Meet Natalie Born: Innovation Expert
01:59 The Role of Automation in Professional Services
04:02 Historical Perspective on Technology and AI
04:38 AI Adoption Across Industries
09:28 Fostering a Culture of Innovation
17:11 Balancing Technology and Human Touch
22:10 Practical AI Applications in Professional Services
25:41 Amazon’s Daily Upload Limit
26:24 AI’s Impact on Content Perception
27:30 The Hype vs. Heart Debate
28:35 Using AI to Enhance Client Value
29:09 Defining AI Governance in Organizations
30:08 Scaling AI for Organizational Success
33:23 The Importance of Client Feedback
35:44 Measuring and Pricing Value
39:57 The Role of Change Management
42:05 Conclusion

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and the North Fulton studio of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of "The Price and Value Journey"
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a Show Host and Producer and owns the North Fulton (Georgia) studio of Business RadioX®. John and his team work with B2B professionals to create and conduct their own podcast using The Generosity Mindset™ Method:  building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: AI, AI governance, Arch + Tower, artificial intelligence, change management, Frazier Deeter, Innovation, John Ray, Natalie Born, professional services, Technology, The Price and Value Journey

PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services

September 30, 2024 by John Ray

PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services, on North Fulton Business Radio with host John Ray

PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services (North Fulton Business Radio, Episode 806)

In this episode of North Fulton Business Radio, host John Ray speaks with Mollie Lacher, founder of Sunny Care Services and co-founder of the Professionals of After Loss Services (PALS). Mollie discusses the emerging field of after loss care, a profession she helped pioneer to support grieving families with practical tasks following a loved one’s death. She shares her personal story of loss that inspired her to start her business and explains the services provided by after loss professionals. Mollie also talks about the founding of PALS along with co-founders Rachel Donnelly and Jasmine Hathaway and the goals of this unique organization. The discussion also covers the upcoming PALS Summit 2024 in Atlanta, designed to foster community, provide education, and offer business management support to those in the after loss profession. This episode underscores the importance of recognizing and supporting this new industry aimed at easing the burden on grieving families.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Professionals of After Loss Services (PALS)

PALS, or Professionals of After Loss Services, is a unique organization founded in 2021 that focuses on providing personalized support to families navigating the complexities of loss. As the first and only community dedicated to after loss professionals, PALS aims to fill the gap in services by helping clients manage the administrative and logistical challenges that arise after the death of a loved one. The organization offers a comprehensive training program, known as the PALS Training Program™, which consists of six modules designed to equip individuals with the necessary skills and knowledge to become effective after loss professionals.

PALS is committed to enhancing industry standards and advancing ethical best practices within the field of after loss services. It also fosters connections among professionals and businesses that provide related products and services, ensuring a holistic approach to client care. Members of PALS benefit from exclusive events, continuing education opportunities, and access to a supportive community.

The organization will host its inaugural PALS Summit from October 23-25, 2024, in Atlanta, GA, further solidifying its role as a leader in this essential area of support for grieving families. For further details on the PALS Summit and to register, follow this link.

Website | LinkedIn | Instagram | Facebook | YouTube

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:30 Guest Introduction: Mollie Lacher
01:58 Understanding After Loss Care
04:20 The Birth of PALS
05:31 Challenges and Goals of After Loss Professionals
08:06 The Role of After Loss Professionals
15:11 The PALS Summit 2024
28:03 Conclusion and Final Thoughts

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Renasant Bank supports the Georgia Alliance for Breast Cancer

Georgia Alliance for Breast Cancer (formerly It’s The Journey) is a registered 501c3 non-profit that strives to support Georgia’s breast cancer community by raising funds to support breast health and breast cancer programs throughout the state of Georgia.

GAABC’s mission is to engage with Georgia’s breast cancer community to increase access to care and reduce disparities in cancer outcomes.

Randi Passoff, a breast cancer survivor, founded GAABC in 2002. She created “the kinder and gentler breast cancer walk” based off the Avon 3-Day Breast Cancer Walk. Instead of a 3-day walk of 60 miles over 3 days and sleeping in a tent, the Georgia 2-Day Walk covers 30 miles over 2 days, and participants sleep in a hotel. Most importantly, what’s raised in Georgia stays in Georgia.

Renasant Bank is a major supporter of GAABC, both in corporately donated funds and employee donations and participation in the walk.

To learn more about GAABC and the 2-Day Walk, go to the GAABC Website.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: after loss care, after loss services, John Ray, Mollie Lacher, North Fulton Business Radio, PALS, Professionals of After Loss Services

Support for Caregivers, with Sue Ryan and Nancy Treaster, The Caregiver’s Journey

September 30, 2024 by John Ray

Support for Caregivers, with Sue Ryan and Nancy Treaster, The Caregiver's Journey, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
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Support for Caregivers, with Sue Ryan and Nancy Treaster, The Caregiver's Journey, on North Fulton Business Radio with host John Ray

Support for Caregivers, with Sue Ryan and Nancy Treaster, The Caregiver’s Journey (North Fulton Business Radio, Episode 805)

In this episode of North Fulton Business Radio, host John Ray welcomes Nancy Treaster and Sue Ryan from The Caregiver’s Journey. They discuss the significant challenges faced by caregivers of loved ones with dementia, emphasizing the emotional and practical aspects of caregiving. Sue and Nancy provide valuable insights and resources through their podcast and other platforms to support caregivers. They share their personal experiences and emphasize the importance of businesses recognizing and supporting caregiver employees. The conversation also touches on the need for grace, dignity, and effective communication in caregiving, as well as the broader impact on families and workplaces.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Nancy Treaster and Sue Ryan, The Caregiver’s Journey

Nancy Treaster
Nancy Treaster

Nancy Treaster has been caregiving for her husband for nine years. He has frontotemporal dementia (aphasia), the same type of dementia as Bruce Willis. Her father-in-law, whom she also takes care of, has had Alzheimer’s for five years. When she cracked the code on how to get her husband’s sleeping back on track early in his journey with dementia, Nancy Treaster felt like a “new normal” was finally within reach. The retired software industry veteran who spent her professional life managing strategy for a publicly traded, global company found herself in unfamiliar territory with her husband’s diagnosis, and her usual techniques for quickly changing course and overcoming obstacles weren’t working.

When she reconnected with her friend, veteran caregiver Sue Ryan, the two lamented the lack of candid and practical advice for the day-to-day of caregiving for people living with dementia, and then the two former colleagues did what they knew best—they created the solution. Through The Caregiver’s Journey™, Nancy brings her business expertise, caregiving experience, and acquired knowledge as a Certified Caregiving Advocate and Certified Caregiving Consultant. Nancy lives in Johns Creek, Georgia.

Sue Ryan
Sue Ryan

Sue Ryan and her husband were already several years into his journey with Alzheimer’s disease when the pandemic hit in 2020. Given her more than thirty years of experience taking care of loved ones, including her father and grandmother, who had dementia, she naively thought she was well-equipped for this new challenge. Then Covid-created lockdowns occurred and her carefully managed system of support collapsed, just as her husband’s Covid diagnosis arrived.

Already working as a coach and advocate since 2014, Sue dug deep into her wells of support and pulled through, learning and sharing as she went. It was her sharing that caught the attention of her peer in the technology world, Nancy Treaster.

Together, they committed to dedicating themselves and their significant acumen to the task of creating a candid and practical lifeline for caregivers. Thus, The Caregiver’s Journey was born. Sue is a change strategist, speaker, author and executive coach who empowers leaders and caregivers to maximize their potential. With more than 40 years of experience as a business professional while also navigating a variety of caregiving roles, she guides families to become confident, balanced, and supported on their caregiving journey.

She also guides businesses to navigate the global crisis of family caregiving in business so both the organization and their valued working caregivers thrive. Sue has authored/co-authored five bestsellers, created an award-winning online course for caregivers, and is a certified hospice volunteer and caregiver advocate. Sue is a professional speaker, including TEDx, DisruptHR, and Vistage International.

Sue lives in Naples, Fla., where she and her husband made their home until his passing in 2023.

Nancy Treaster LinkedIn | Sue Ryan LinkedIn

Nancy Treaster and Sue Ryan

The Caregiver’s Journey

The Caregiver’s Journey is a comprehensive online platform dedicated to supporting and empowering caregivers through their challenging experiences. The website offers a wealth of resources tailored to meet the diverse needs of caregivers, including informative articles, practical tips, and expert advice on various aspects of caregiving.

Visitors can access a range of tools and guides designed to help manage the day-to-day responsibilities of caregiving, as well as find emotional support and self-care strategies. The platform also features a community forum where caregivers can connect with others facing similar situations, share experiences, and offer mutual support.

The Caregiver’s Journey podcast is available on Apple, Spotify, YouTube, and other major podcast apps.

Additionally, The Caregiver’s Journey provides educational resources, webinars, and workshops to enhance caregiving skills and knowledge, ensuring that caregivers feel equipped and confident in their roles.

Website | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:36 Introducing the Caregiver’s Journey
02:25 The Scope of Caregiving in the U.S.
04:43 Personal Caregiving Stories
05:55 Challenges and Emotional Impact
09:17 Family Dynamics in Caregiving
15:27 Business and Caregiving
18:18 Flexibility for Family Caregivers
18:47 Leadership Advice for Supporting Caregivers
19:51 Team Dynamics and Support
22:00 Corporate and Small Business Strategies to Support Caregivers
23:17 Insights and Practical Tips from The Caregiver’s Journey Podcast
25:13 Detailed Caregiving Challenges
27:05 Engaging and Educational Episodes
29:38 Testimonials and Impact
32:45 Conclusion and Additional Resources

Sue Ryan and Nancy Treaster, The Caregiver's Journey, with John Ray, host of "North Fulton Business Radio"

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Renasant Bank supports the Georgia Alliance for Breast Cancer

Georgia Alliance for Breast Cancer (formerly It’s The Journey) is a registered 501c3 non-profit that strives to support Georgia’s breast cancer community by raising funds to support breast health and breast cancer programs throughout the state of Georgia.

GAABC’s mission is to engage with Georgia’s breast cancer community to increase access to care and reduce disparities in cancer outcomes.

Randi Passoff, a breast cancer survivor, founded GAABC in 2002. She created “the kinder and gentler breast cancer walk” based off the Avon 3-Day Breast Cancer Walk. Instead of a 3-day walk of 60 miles over 3 days and sleeping in a tent, the Georgia 2-Day Walk covers 30 miles over 2 days, and participants sleep in a hotel. Most importantly, what’s raised in Georgia stays in Georgia.

Renasant Bank is a major supporter of GAABC, both in corporately donated funds and employee donations and participation in the walk.

To learn more about GAABC and the 2-Day Walk, go to the GAABC Website.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Caregivers, caring for the caregiver, family caregivers, John Ray, Nancy Treaster, North Fulton Business Radio, Sue Ryan, The Caregiver's Journey

John Ray and The Generosity Mindset on the Organization Conversation Podcast with host Richard Grove

September 25, 2024 by John Ray

John Ray, author of The Generosity Mindset on the Organization Conversation Podcast with host Richard Grove
North Fulton Studio
John Ray and The Generosity Mindset on the Organization Conversation Podcast with host Richard Grove
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John Ray, author of The Generosity Mindset on the Organization Conversation Podcast with host Richard Grove

John Ray and The Generosity Mindset on the Organization Conversation Podcast with host Richard Grove (The Price and Value Journey, Episode 114)

John Ray, host of The Price and Value Journey podcast and author of The Generosity Mindset, was recently featured as a guest on the Organization Conversation podcast, hosted by Richard Grove. John and Richard discuss the concept of The Generosity Mindset™, which is central to John’s book. The discussion offers insights on how service providers can understand the value they deliver to clients, price that value effectively, and overcome common mindsets that hold them back. John also explains the importance of having detailed value conversations with clients and presenting them with tailored options to better meet their needs.

The Price and Value Journey is presented by John Ray and produced by Business RadioX® – North Fulton.

Topics Discussed in this Episode

00:00 Introduction to The Price and Value Journey
00:20 Guest Appearance on Organization Conversation
01:21 Introduction to John Ray and His Book, The Generosity Mindset
02:41 The Importance of Pricing in Business
07:17 Understanding Tangible and Intangible Value
12:11 Overcoming Entrepreneurial Mindsets
17:40 Conducting Value Conversations with Clients
23:25 Delivering Options: Good, Better, Best
24:17 The Magic of Offering Choices
26:10 Pricing Strategies and Common Pitfalls
31:33 Networking and the Generosity Mindset
33:26 Other Insights from the Book
38:41 Conclusion and Final Thoughts

About Organization Conversation

Organization Conversation is hosted by Richard Grove and broadcast and produced from the North Fulton studio of Business RadioX®. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Amazon, iHeart Radio, and others.

Richard Grove, Wall Control

Richard Grove, COO, Wall Control, Small Business Consultant, and Host of Organization Conversation

Richard Grove‘s background is in engineering, but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team, based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time, Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive, they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot, and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Outside of Richard’s work at Wall Control, he enjoys helping other business owners, operators, and entrepreneurs along their own paths to success by offering personal business coaching and advice through his website, ConsultantSmallBusiness.com. Richard has developed an expansive and unique skillset, growing and scaling Wall Control through a multitude of challenges to become the successful brand and company it is today. Richard is happy to share his knowledge and experience with others who are looking to do the same within their own businesses.

Connect with Richard:

Instagram | Twitter | LinkedIn | Richard’s Website

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and the North Fulton studio of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of "The Price and Value Journey"
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a Show Host and Producer and owns the North Fulton (Georgia) studio of Business RadioX®. John and his team work with B2B professionals to create and conduct their own podcast using The Generosity Mindset™ Method:  building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: John Ray, Organization Conversation, Price and Value Journey, pricing, professional services, Richard Grove, The Generosity Mindset, The Price and Value Journey, value, Wall Control

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