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LIVE from RISKWORLD 2022: Jenelle Ryan, Georgia State University and AmRisc

June 23, 2022 by John Ray

Georgia State
Minneapolis St. Paul Studio
LIVE from RISKWORLD 2022: Jenelle Ryan, Georgia State University and AmRisc
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Georgia State

LIVE from RISKWORLD 2022: Jenelle Ryan, Georgia State University and AmRisc

Jenelle Ryan, a graduate of Georgia State University and Underwriting Analyst for AmRisc, talked with host Jamie Gassmann at RISKWORLD 2022 as she prepared to graduate. She share that she interned with Amrisc and was set to join their team after graduation. In this conversation, she and Jamie talked about the risk management program at Georgia State, her new job, the learning opportunities she’s had, and more.

Workplace MVP is underwritten and presented by R3 Continuum and produced by the Minneapolis-St.Paul Studio of Business RadioX®.

This show was originally broadcast from the RIMS 2022 RISKWORLD Conference held at the Moscone Center in San Francisco, California.

Georgia State Robinson College of Business, Department of Risk Management & Insurance

With one of the largest research faculties and risk management and insurance doctoral programs in the world, Georgia State is dedicated to understanding, quantifying and developing strategies for managing risks faced by individuals, organizations, and society. They owe their success to an outstanding student body, high-achieving graduates, innovative faculty who are leaders in their respective fields and the generosity of their financial supporters and friends.

U.S. News & World Report ranked Georgia State’s B.B.A. in Risk Management & Insurance #4 in the nation in 2022. Their department is highly respected, too. They have been a Center of Actuarial Excellence for more than a decade. Plus, the University of Nebraska-Lincoln ranks them #1 in North America for research productivity in actuarial science.

Website | LinkedIn

AmRisc, LLC

AmRisc, LLC, is the largest catastrophe-focused Managing General Agent (MGA) in the United States, with offices across the country in Texas (Houston HQ), Alabama, California, Florida, Georgia, and North Carolina. Established in 2000, AmRisc is a subsidiary of Truist Insurance Holdings, whose parent company, Truist, is one of the largest financial services companies in the nation.

As one of the first MGAs to develop a multi-model approach to risk underwriting, innovation is a core value at AmRisc. Founded by engineers and risk specialists, AmRisc is built to provide stability in a dynamic market and deliver unmatched solutions for producers, carriers, and their insureds.

Company website | LinkedIn

Jenelle Ryan, Underwriting Analyst, AmRisc, LLC

Jenelle Ryan, Underwriting Analyst, AmRisc, LLC

Jenelle Ryan is an underwriting analyst with AmRisc, LLC, in the Atlanta office.

Jenelle graduated  with a BBA in Risk Management and Insurance in 2022 from the  Robinson College of Business Risk Management & Insurance Department of Georgia State University, and interned with AmRisc.

LinkedIn

 

About Workplace MVP

Every day, around the world, organizations of all sizes face disruptive events and situations. Within those workplaces are everyday heroes in human resources, risk management, security, business continuity, and the C-suite. They don’t call themselves heroes though. On the contrary, they simply show up every day, laboring for the well-being of employees in their care, readying the workplace for and planning responses to disruption. This show, Workplace MVP, confers on these heroes the designation they deserve, Workplace MVP (Most Valuable Professionals), and gives them the forum to tell their story. As you hear their experiences, you will learn first-hand, real-life approaches to readying the workplace, responses to crisis situations, and overcoming challenges of disruption. Visit our show archive here.

Workplace MVP Host Jamie Gassmann

Jamie Gassmann, Host, “Workplace MVP”

In addition to serving as the host to the Workplace MVP podcast, Jamie Gassmann is the Director of Marketing at R3 Continuum (R3c). Collectively, she has more than fourteen years of marketing experience. Across her tenure, she has experience working in and with various industries including banking, real estate, retail, crisis management, insurance, business continuity, and more. She holds a Bachelor of Science Degree in Mass Communications with special interest in Advertising and Public Relations and a Master of Business Administration from Paseka School of Business, Minnesota State University.

R3 Continuum

R3 Continuum is a global leader in workplace behavioral health and security solutions. R3c helps ensure the psychological and physical safety of organizations and their people in today’s ever-changing and often unpredictable world. Through their continuum of tailored solutions, including evaluations, crisis response, executive optimization, protective services, and more, they help organizations maintain and cultivate a workplace of wellbeing so that their people can thrive. Learn more about R3c at www.r3c.com.

Company website | LinkedIn | Facebook | Twitter

TRANSCRIPT

Intro: [00:00:03] Broadcasting live from Riskworld 2022 at the Moscone Center in San Francisco, it’s time for Workplace MVP. Brought to you by R3 Continuum, a global leader in helping workplaces thrive during disruptive times. Now, here’s your host.

Jamie Gassmann: [00:00:22] Hi, everyone. Your host, Jamie Gassmann, here with Workplace MVP podcast. And with me is Jenelle Ryan. And you are currently a student graduating in May.

Jenelle Ryan: [00:00:34] Yes.

Jamie Gassmann: [00:00:34] So, this is your first time being here at the RIMS conference?

Jenelle Ryan: [00:00:38] Yes, my very first time. I’m having an absolute blast.

Jamie Gassmann: [00:00:41] So, what has been your favorite experience so far? I know the conference just started, but you’ve had some fun already since being here, right?

Jenelle Ryan: [00:00:49] Yes. The keynote speaker this morning was absolutely incredible, just the most inspirational talk I think I’ve ever heard. And then, I have adored coming around to all of these panels, seeing all of the wonderful professionals. Everybody is so friendly, inviting, and I’ve just really loved meeting brand new people.

Jamie Gassmann: [00:01:06] Yeah. And conferences are a great place for that and great networking. And I know you are graduating this May.

Jenelle Ryan: [00:01:12] Yes.

Jamie Gassmann: [00:01:13] And you attend Georgia State University. So, talk to me about that program. I know it’s one of the top four in the country, is what you shared with me.

Jenelle Ryan: [00:01:21] So, Georgia State University has the number four RMI program in the country so far. We’ve had that for a couple of years running now, so we’re very proud of it. And I’m a senior risk management and insurance student there, graduating in May 6th. I walk. I cannot believe how soon it is, but our program really gives us a great depth and breadth of information on the insurance industry.

Jamie Gassmann: [00:01:43] Great. And so, based on what you’ve learned about it and from what you’ve seen here at RIMS, right now, if you could kind of pinpoint where you’d like to take your career right off the gate coming off of graduation, what are you hopeful for?

Jenelle Ryan: [00:01:56] Yes, absolutely. So, I’m really interested in accessing surplus lines. I actually have a job lined up with AmRisc right now in Alpharetta, which is the largest catastrophe-focused managing general agency in the United States. I’m absolutely thrilled to be going back there after my internship this past summer. And I’m really just interested in learning more about as many aspects of the industry as I can. I feel like there are so many different facets, even just walking around, I’ve met so many people who are working in areas I’ve never even heard of, so I’m thrilled to have the opportunity to learn more.

Jamie Gassmann: [00:02:29] Wonderful. And now, you were part of one of the cases that—tell me a little bit about those cases that are made available to the students learning in similar programs that you’re a part of. Talk to me a little bit about what that program looks like.

Jenelle Ryan: [00:02:44] Absolutely. So, the cases are incredibly challenging, but they essentially gather up a bunch of students from your school, you usually pick teams of four, and you do a little bit of insight into identifying like risk exposures and solutions to problems based on different companies. So, this year, the case competition was based on Starbucks, and we were analyzing the emerging risks that they’re facing. Absolutely, incredibly challenging, and I’m thrilled that some of my friends from St. Mary’s have gone on to the final eight. I have friends from Florida State who participated. It’s wonderful that all of us get to participate in this, and then come together and have that experience as students, where we’re not only learning, but friendly competition.

Jamie Gassmann: [00:03:31] Yeah, absolutely. And it sounds like from what you’re describing, you get a little bit of hands on kind of some of the real world work that you’ll be doing after graduation.

Jenelle Ryan: [00:03:39] Absolutely. You have to go into very intense detail with some of these things, and consulting, and trying to see just how you can solve this, it’s a great learning opportunity.

Jamie Gassmann: [00:03:51] And a resume builder. That’s fantastic. You can speak to it in an interview. That’s fantastic. So, if you were going to leave anything for our listeners who might be considering students coming out of a program, what would be something you’d want to leave for them?

Jenelle Ryan: [00:04:05] Leave for them, as like a piece of information?

Jamie Gassmann: [00:04:08] Yeah, like something to take into consideration as they’re interviewing a fresh out-of-college risk insurance student.

Jenelle Ryan: [00:04:15] I would say be open-minded. We’re all here. We never stop learning. We’re all not only with our designations, but just in diversity and inclusion, listening to other people. And I would say really keep an open mind. You don’t know everything. And as long as you’re learning, you’re doing something right.

Jamie Gassmann: [00:04:32] Fantastic. So, it’s been an absolute pleasure. If anybody want to get a hold of you for whatever reason, is there an email address or a way that they can contact you?

Jenelle Ryan: [00:04:40] Yes, absolutely. My email is jenellenryan@gmail.com, Jenellenryan@gmail.com. And you can add me on LinkedIn.

Jamie Gassmann: [00:04:52] Wonderful. It’s been such a pleasure to talk with you. Congrats on getting here with your case.

Jenelle Ryan: [00:04:52] Thank you so much.

Jamie Gassmann: [00:04:58] I know you indicated you didn’t make it to the final round, but just being a part of that I think is a win in and of itself.

Jenelle Ryan: [00:05:02] Absolutely.

Jamie Gassmann: [00:05:02] So, congratulations to you and thank you again for being on our show.

Jenelle Ryan: [00:05:06] Thank you so much. It’s been a pleasure.

Outro: [00:05:12] Thank you for joining us on Workplace MVP. R3 Continuum is a proud sponsor of this show and is delighted to celebrate most valuable professionals who work diligently to secure safe workplaces where employees can thrive.

 

 

Tagged With: AmRisc, Georgia State, Jamie Gassmann, Jenelle Ryan, R3 Continuum, RIMS, Risk Management, risk management degree, RISKWORLD 2022, Robinson College of Business, Workplace MVP

Business Advisor Elizabeth Gordon interviews Lisa Owen, President of CORE Benefit Solutions and Gina Ragsdale, President of Southern Demolition on The Chic Perspectives Show

July 20, 2010 by angishields

Chic Perspectives
Chic Perspectives
Business Advisor Elizabeth Gordon interviews Lisa Owen, President of CORE Benefit Solutions and Gina Ragsdale, President of Southern Demolition on The Chic Perspectives Show
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CIMG3127

Today on The Chic Perspectives Show I had on Established Entrepreneurs Lisa Owen, President & Benefit Specialist, CORE Benefit Solutions, LLC www.corebenefitsga.com and Gina Ragsdale, Founder/President/Southern Demolition  www.southerndemo.com. Both experts in their field, Lisa and Gina shared their stories about starting and building success entrepreneurial enterprises.

Lisa Owen is the founding partner and President of CORE Benefit Solutions, a benefits brokerage firm specializing in health benefits planning and marketing for corporations and individuals.   Lisa has 15+ years of experience in the employee benefits arena for both corporations and individuals.  Her business knowledge and industry expertise, paired with innovative ideas and commitment to client satisfaction, have earned notable credibility in the industry.

Lisa talked about how she started down this path in college with a degree in a related field (risk management) and a college internship in a related field which evolved into a part-time position while in college.

She highly recommends college student get real world experience as early as possible in their field  to help them apply context to college assignments and also evaluate if the potential profession is a good fit.

As a Benefits Specialist and broker for corporations and individuals, Lisa’s company helps corporations of all sizes establish or re-vamp the benefits package (encompassing medical, dental, disability, and workers comp) they offer employees and also serve as an employer’s HR administrative arm as needed.

In addition, CORE Benefits works with individuals who may be self-employed, college students, or out of work looking for individual health benefits options outside the traditional group plan.  They provide clients guidance and market alternatives for benefits plans and make sure that they have the most cost competitive health benefits package available.

The company can serve anyone who needs assistance with health benefits.  Typical clients are mid-size market employers (2-500 employees).

Lisa shared some of the key differentiators that have helped her company stand out –

1. The Importance of Maintaining Ongoing Client Relations

    • Her philosophy is that the client should feel that they are your only client in terms of the service and time that you give them.  Educate yourself on the client and remind yourself of their situation each time before you meet with them.  As your client base builds, do not take this personal touch for granted.
    • Make a point to contact clients you have not been in touch with through the year to check in and make sure everything is okay
    • To the extent possible, treat all clients equally, regardless of size.

2. Build strategic partnerships and alliances

    • Strategic partners are one of the most cost-effective marketing strategies available
    • Strategic partners also provide a good sounding board when you need to devise creative solutions for a client or for your business
    • Network, network, network!  Make sure you have a team within your company or alliances with other firms that can assist you with business development.

3. Structure your business so that it can adapt to change

    • This is probably the most important point for an entrepreneur in this line of business to be able to do right now with the new health care reform law.
    • Shortly after passage of the new health care reform law, we began discussing how we will adapt to changes and diversify ourselves so that we can survive the upcoming changes.
    • Think positively about change and what you will learn both professionally and personally from it.

Checkout CORE Benefits @ www.corebenefitsga.com

and also become a friend on @ Facebook

and link up with Lisa @ Lisa Owen

My next guest was Gina Ragsdale, Founder/President/Southern Demolition and Environmental www.southerndemo.com

Gina is a native of Sandy Springs, and graduated from Terry College of Business at University of Georgia with a Risk Management Degree. She cited the strong emotional family support from her parents, Gene and Beadie Cambardella, who always encouraged her to “do something I like”.

Her husband was also supportive in pursuing a demolition and environmental services company. Now a working mother of one, Gina juggles the demands of existing demolition projects, growing complimentary lines of business, and a full family life like a pro.

Gina talked about how it all started with a request from a neighbor to tear down a house. She quickly realized that the determination of asbestos and proper removal was as equally important environmentally as the disposal of the debris. She became an asbestos inspector in 2007 and then became a licensed asbestos abatement contractor in the state of Georgia.

She’s now estimating demolition projects, inspecting and supervising the removal of asbestos, applying for permits, coordinating the installation of erosion controls, advising the client of permitting and site plan requirements, and deconstructing re-usable building products.

Her company is focused on the diversion of materials from the landfill – everything from usable light fixtures to hardwood floorings to bricks to mantles to cabinets to appliances.

Gina recently started a retail outlet for architectural elements and bricks. The company is called “The Deconstructed House” www.thedeconstructedhouse.com and is her new “baby”.

She talked about the treasures she finds deconstructing wood and other salvageable items from houses and structures.

Gina gave great advice when it comes to doing demolition work – First it’s important it is to hire licensed, insured contractors. If the quote is too good to be true, it probably is – so make sure to ask for references.

Also ask for detailed quotes. Make sure that you as the owner is compliant not only with local permitting requirement but state requirements as well. Just because you have a permit doesn‟t mean all Environmental regulations are being met.

Gina talked about how important it is to encourage legislators to mandate reuse of materials. Nationally, the US manufactures and disposes of approx. 11 million tons of asphalt shingles, which is approx. 8% of the total building-related waste stream. Mandating use of recycled shingles in road paving applications could ultimately significantly reduce the negative environmental impact associated with the extraction, transportation and processing of virgin materials.

You can find more about about Gina’s businesses:

Southern Demolition and Environmental at www.southerndemo.com

The Deconstructed House is www.thedeconstructedhouse.com

Additionally SouthernDemolition and Environmental and The Deconstructed House both have facebook pages.

Thank you to my fabulous guests and to our wonderful listeners.

Until next time wishing you all Chic Success,

Elizabeth

Tagged With: coordinating the installation of erosion controls, core benefits, deconstructing re-usable building products, deconstructing wood, dental, disability, diversion of materials from landfills, employer’s HR administrative arm, Entire Episode, environmental legislation, gina ragsdale, health care reform law, hire licensed, houses and structures, insured contractors, licensed asbestos abatement contractor in the state of Georgia, lisa owen, medical, n health benefits planning and marketing, removal of asbestos, risk management degree, risk management major, salvageable items, shingles, southern demolition, Terry College of Business at University of Georgia, the deconstructed house

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