SOAR Vision Group Archives - Page 4 of 7

LEADER DIALOGUE: Leveraging the Baldrige Framework to Transform a Healthsystem – Deep Dive

August 9, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Leveraging the Baldrige Framework to Transform a Healthsystem - Deep Dive

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A deep dive discussion about Leveraging the Baldrige Framework to Transform a Healthsystem is provided by the hosts Ben Sawyer and Duffie Dixon, with special guest Dr. Rulon Stacey, managing director and leader of Navigant’s Healthcare Strategy business unit.

Dr. Rulon Stacey/Navigant

Dr. Rulon Stacey is a managing director and leader of Navigant’s Healthcare Strategy business unit. As a nationally recognized healthcare leader, Dr. Stacey brings a future-focused, leadership-driven approach to clients, as well as a unique understanding of provider issues, leadership and governance challenges, and strategy alternatives. He provides expertise in the design and development of initiatives that support cultural and organizational changes needed for ongoing success as health systems evolve from fee-for-service to a value-based environment.

A nationally recognized governance speaker and leader, Dr. Stacey helps governing boards strategize, understand board organization and performance measures, and develop leadership and board succession plans.

In June 2015, Secretary of Commerce Penny Pritzker appointed Dr. Stacey to a second three-year term as the chair of the board of overseers of the Malcolm Baldrige National Quality Award. He is a former chair of the board of directors of the American College of Healthcare Executives and was twice named by Modern Healthcare as among the 100 Most Influential People in Healthcare.

About SOAR Vision Group

The SOAR Vision Group mission is to: Align People with Purpose to Achieve Exceptional Results. SOAR provides best practice strategy execution, business process optimization services, and a structured organizational development approach for organizations to effectively implement the Baldrige Performance Excellence framework. For more information, contact SOAR Vision Group at (888) 294-3303 or visit soarvisiongroup.com.

About the Baldrige Foundation

The mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. The Malcolm Baldrige National Quality Award is presented annually by the United States President to organizations that demonstrate quality and performance excellence. For more information, contact the Baldrige Foundation at (202) 559-9195 or visit baldrigefoundation.org.

LEADER DIALOGUE: Leveraging the Baldrige Framework to Transform a Healthsystem

August 2, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Leveraging the Baldrige Framework to Transform a Healthsystem

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This episode of “Leader Dialogue” discusses how to leverage the Baldrige Framework to transform a Healthsystem with special guest Dr. Rulon Stacey of Navigant Healthcare. Among the topic’s discussed are:

Evolution of the Baldrige: Which will include Rulon’s background and stewardship of this national treasure
Proven Results: As a healthcare executive, Rulon will discuss why he tapped into the Baldrige Framework to radically transform his health system and outline the documented results.
Performance excellence challenges in the Age of Consumerism: Understanding why customer loyalty is won on the battlefield of customer experience, and how to leverage the Baldrige performance excellence principles to accelerate short term gains, and hardwire a cultural transformation, creating a sustainable competitive advantage.

Dr. Rulon Stacey/Navigant

About SOAR Vision Group

About the Baldrige Foundation

Leader Dialogue: Performance Excellence Challenges in the Age of Consumerism – Deep Dive

July 26, 2019 by Mike

Gwinnett Studio

Leader Dialogue: Performance Excellence Challenges in the Age of Consumerism - Deep Dive

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Jennifer Strahan, Niki Buchanan, Lisa Counsell

A deep dive discussion about Performance Excellence Challenges in the Age of Consumerism is provided by the hosts Lisa, Jennifer and Duffie, with special guest Niki Buchanan, Venture Leader of Population Insights & Care at Philips Wellcentive.

Niki Buchanan, Philips

Niki Buchanan serves as Venture Leader, Population Insights & Care at Philips. A dynamic, strategic, mission-driven and compassionate healthcare executive, Niki uses her distinctive customer-focused methodology to align solutions for organizations towards strategic products, solutions, and services that meet healthcare’s business transformation needs. As the General Manager of three global businesses, she directs the strategic planning initiatives for her leadership teams and supports the global strategy for Philips Health Technology.

About SOAR Vision Group

About the Baldrige Foundation

Leader Dialogue: Performance Excellence Challenges in the Age of Consumerism

July 19, 2019 by Mike

Gwinnett Studio

Leader Dialogue: Performance Excellence Challenges in the Age of Consumerism

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Topics discussed on this week’s show include:

Business Acumen, including Niki’s background and use of Lean Sis Sigma Principles.
Current strategies and opportunities for improvement in running 3 ambulatory verticals of a Dutch-based parent company.
Understanding how Consumerism has changed buyers expectations and how these changes are impacting consumer loyalty.

Niki Buchanan, General Manager of Population Insights & Care at Philips

About SOAR Vision Group

About the Baldrige Foundation

LEADER DIALOGUE: The Power of the Baldrige Framework – Deep Dive

June 28, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: The Power of the Baldrige Framework - Deep Dive

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A deep dive discussion about the power of the Baldrige framework is examined by the hosts Ben, Lisa and Duffie, with special guest and former healthcare industry CEO Lowell Kruse.

Lowell Kruse/Chair of Communities of Excellence

Lowell C. Kruse is the former CEO of Heartland Health in St. Joseph, Missouri. He retired in July 2009 after serving Heartland for 25 years as their CEO. Kruse came to St. Joseph in 1984 when the two existing community hospital boards had decided to come together and form Heartland Health to better serve the needs of the community and the broader region surrounding St. Joseph. He describes the vision of the organization as, “Heartland Health and its service area will be the best and safest place in America to receive healthcare and live a healthy and productive life.” As evidence of the organization’s progress toward that vision, they were the 2009 recipient of both the Malcolm Baldrige National Quality Award and the Foster G. McGaw Prize for Excellence in Community Service. During his 45 year career, Lowell served on numerous boards, committees, commissions and in leadership capacities in professional and civic organizations including State and National Jaycee Organizations, state hospital associations, American Hospital Association, Chamber of Commerce, United Way, State Commissions, health planning agencies, and similar organizations. He has been the recipient of a variety of personal and professional awards and recognitions during his career. Lowell currently serves as Co-Founder and Chair of Communities of Excellence 2026, the Board of Directors for the Baldrige Foundation and the Missouri Family and Community Trust.

About SOAR Vision Group

About the Baldrige Foundation

LEADER DIALOGUE: The Power of the Baldrige Framework

June 21, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: The Power of the Baldrige Framework

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The power of the Baldrige framework is examined with special guest and former healthcare industry CEO Lowell Kruse.

Lowell Kruse/Chair of Communities of Excellence

About SOAR Vision Group

About the Baldrige Foundation

LEADER DIALOGUE: Lessons Learned from Leading Private/Public Partnerships – Deep Dive

May 24, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Lessons Learned from Leading Private/Public Partnerships - Deep Dive

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This week’s episode is a “deep dive” conversation featuring Sherry Farrugia, who manages the multi-million dollar pediatric research portfolio and the public-private partnership between Georgia Tech and Children’s Healthcare of Atlanta.

Sherry Farrugia/Childrens’s Healthcare of Atlanta Pediatric Technology Center at GT

Sherry Farrugia is the COO and CSO for the Children’s Healthcare of Atlanta Pediatric Technology Center at GT and the Director for the Children’s Healthcare of Atlanta. In this dual role she works to build and sustain public-private partnerships in pediatrics and health IT, and manages the partnership’s multi-million dollar research portfolio. She provides executive level leadership for business and operational functions and works to improve the overall execution of key business initiatives to improve efficiency, effectiveness and reduce administrative costs.

This includes providing insight into the innovations, new technologies, and start ups developed as a result of the partnership. Prior to this position Ms. Farrugia was the Managing Director of Health IT at Georgia Tech.

Sherry has over 25 years’ experience in the health information technology (IT) field, consulting with numerous industry partners, and many state agencies including the State of Georgia in the areas of care management systems, health information exchange, and enterprise data governance. She is very active in the Atlanta community serving on multiple health and pediatric related boards.

About SOAR Vision Group

About the Baldrige Foundation

LEADER DIALOGUE: Lessons Learned from Leading Private/Public Partnerships

May 18, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Lessons Learned from Leading Private/Public Partnerships

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Ben Sawyer, Lisa Counsell, Sherry Farrugia, Jennifer Strahan, Duffie Dixon

Sherry Farrugia manages the multi-million dollar pediatric research portfolio and the public-private partnership between Georgia Tech and Children’s Healthcare of Atlanta. This episode will provide:

An overview of her current role at Georgia Tech while supporting the Pediatric community, specifically Children’s Healthcare of Atlanta.
Her goals, objectives and burning platforms for her organization for the coming years.
Her challenges in balancing an academic university and a world-renowned healthcare organization dedicated to children in the Age of Consumerism.
An insight into working with non-profit organizations as both Children’s Healthcare of Atlanta and Georgia Tech are non-profit organizations that pose unique challenges to manage as a leader.

Sherry Farrugia/Childrens’s Healthcare of Atlanta Pediatric Technology Center at GT

About SOAR Vision Group

About the Baldrige Foundation

LEADER DIALOGUE: Evolution of the Baldrige Performance Excellence Program – Deep Dive

May 10, 2019 by Mike

Gwinnett Studio

LEADER DIALOGUE: Evolution of the Baldrige Performance Excellence Program - Deep Dive

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Bob Fangmeyer, the Director of the Baldrige Performance Excellence Program at the National Institute of Standards and Technology (NIST), returns for this deep dive episode of “Leader Dialogue”.

Topics discussed include:

Evolution of the Baldrige: This will include Bob’s background and stewardship of this national treasure.
Comparative results: What the research demonstrates when comparing Baldrige National award winners to their peers regardless of economic environment.
Performance Excellence Challenges in the Age of Consumerism: Understanding why customer loyalty is won on the battlefield of customer experience, and how to leverage the Baldrige performance excellence principles to accelerate short term gains, and hard-wire a cultural transformation, creating a sustainable competitive advantage.

Bob Fangmeyer/Baldrige Performance Excellence Program

Bob Fangmeyer joined the Baldrige Program in 1997 and after serving in numerous roles over the years was named Director in November 2013. Since then, Bob has been focused on expanding the reach and impact of Baldrige, providing new and improved products and services, ensuring efficient and effective operations, and planning for strategic capability and capacity needs. Bob has owned and managed small businesses and holds a master of business administration degree from the University of Maryland.