Moneypenny is a leading provider of outsourced communication solutions, specializing in virtual receptionist, live chat, and customer service support. Their services combine cutting-edge technology with a personal touch to help businesses deliver exceptional customer experiences while saving time and resources.
Richard Culberson with VoiceNation/Moneypenny and Dr. Robert Wood with Total Joint Specialists
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Dr. Robert Wood and Richard Culberson
Richard Culberson/VoiceNation & Moneypenny
VoiceNation and Moneypenny are more than just award-winning virtual receptionist and live chat providers. They are a family of hard-working, talented and spirited people who share the same goal: to make the world a better place.
Dr. Robert Wood/Total Joint Specialists
Total Joint Specialists is built on an exclusive focus on hip and knee replacement surgery, enhancing your quality of life through a personalized approach to your pain.
Moneypenny is a leading provider of phone answering services, outsourced switchboard, live chat and customer contact solutions working with businesses of all shapes and sizes, from sole traders right up to multinational corporations. Moneypenny is the only U.S. answering service that offers a virtual dedicated receptionist. Briefed by you on your business needs, they will hand pick your perfect receptionist to look after your precious calls acting as part of your extended team exactly as they would if they were based in an office.
Moneypenny has over 1,000 staff based in Atlanta, GA, Charleston, SC and the U.K. The company handles over 20 million calls and live chats for 21,000 businesses. Moneypenny is proud to have been part of the “100 Best Companies to Work For” six times. Moneypenny now includes award-winning VoiceNation and NinjaNumber.
Gary Wheeler with The Virtual HR Director, Michelle Matthews with Matthews Consulting Group, Graham Taylor with VoiceNation, and Cristina Lara and Sofia Lazaro with AIESEC
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Gary Wheeler/The Virtual HR Director, LLC
Gary is the founder and owner of The Virtual HR Director, LLC. The Virtual HR Director delivers strategic and tactical HR solutions at affordable rates for small and midsize organizations.
Gary is a 24-year veteran of United Parcel Service (UPS) where he held various assignments in Operations, Industrial Engineering and Human Resources.
Gary received a B.S in Human Resources and an MBA from the University of Maryland University College (UMUC). He also holds a Master’s Certificate in Project Management from George Washington University and several HR certifications.
Gary has served as a director on the Human Resource Certification Institute (HRCI), WorldatWork Compensation, the SHRM-Atlanta, and the Atlanta Community Food Bank Boards.
Michelle Matthews/Matthews Consulting Group
Michelle Matthews is a trusted advisor with more than 25 years of experience in organizational development, change management and consulting. Michelle’s guidance has enabled non-profit organizations, such as Families First, the Task Force for Global Health, and Communities in Schools of Atlanta; educational institutions, such as Spelman College and Atlanta Public Schools; and numerous Fortune 500 companies, such as Delta Air Lines, Kimberly Clark and Georgia Pacific to implement strategic change and improve individual, team and organizational performance.
Before founding Matthews Consulting Group more than a decade ago, Michelle was a senior manager for IBM, KPMG Consulting and Accenture. In these positions, Michelle effectively led teams through engagements requiring strategic planning, group facilitation, organizational change management, executive coaching and business process redesign.
Michelle is a member of the American Society for Training and Development (ASTD), and the Atlanta Chapter of the Association for Strategic Planning. She is also a board member for the Quality Care for Children. Michelle graduated summa cum laude from Spelman College, with an economics degree.
Graham Taylor/VoiceNation
Graham Taylor is Vice President of VoiceNation, America’s telecommunications leader in virtual PBX, voicemail, and innovative live answering solutions. Named “Top Provider in Industry” by PC World, VoiceNation provides live answering services and call center solutions utilizing the latest in proprietary technology to deliver high quality call answering services at the lowest cost to their customers. In this way, VoiceNation enables businesses of all sizes to compete in the marketplace with 24-hour availability that adapts to any situation.
Founded in 2002, VoiceNation is a privately held company that serves more than 40,000 customers including FEMA, Blue Cross/Blue Shield, Dell, AIG and the U.S. Coast Guard. The company also provides qualified non-profit, tax-exempt charities with access to voicemail, faxmail and other specialized communication services at reduced cost through their Care2Call outreach program.
Cristina Lara and Sofia Lazaro/AIESEC
The AIESEC Georgia Tech Chapter is an entirely student-run, non-profit organization with university chapters around the world. AIESEC provides meaningful paid internships in 103 countries in business, economics, international affairs, and engineering disciplines, as well as language teaching and developmental work. AIESEC is the world’s largest student-run exchange organization. The overall aim is to promote international and cultural understanding through the student work exchange program and to develop leadership for the future generation.
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