BRX Pro Tip: Ways to Connect with People
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BRX Pro Tip: Ways to Connect with People
Stone Payton: [00:00:00] Welcome back to BRX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, let’s talk about some practical ways to connect with people.
Lee Kantor: [00:00:11] Yeah. Connecting with people is one of our superpowers, that’s kind of the secret sauce behind what we do. We help our clients connect with the people who matter most to them. And I’d like to share some of those specific ways of doing that, that anybody can do, not only the Business RadioX kind of a platform in order to do this. But all you have to do is thank someone. You can do that. Anybody can do that. If you spend some of your day each day just thanking someone, appreciating them, that’s going to go a long way. You can share something that someone else is doing. If you learn something today, share it with your group, share it with an individual. You can appreciate someone’s effort. If someone did something or tried something, just let them know that you saw that, you heard that, and you appreciate them trying that.
Lee Kantor: [00:01:00] Another thing you can do is connect a former client with one of their prospects. If you can do that on a regular basis, you’re going to grow your business. You can share something you learned, whether it’s from a book or a blog, share it on social media, share it individually via email. Another thing that I like to do is I get a lot of books, I buy a lot of books, and we get a lot of books here in Business RadioX just kind of an outgrowth of what we normally do. Mail someone a book that you have lying around. If you think that this is going to be relevant to them, just mail it to them. Like, people don’t need kind of bookcases full of books anymore. If you do this every week, you’re going to see that your community is going to grow. People are going to appreciate you more and they’re going to hire you more.
The Hardy Realty Show – Emma Wells with Keep Rome-Floyd Beautiful and Brooke Brinson from Hardy Realty
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BRX Pro Tip: What are you Avoiding?
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BRX Pro Tip: What are you Avoiding?
Stone Payton: [00:00:00] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. So often I think it’s really true that the answers are in the questions. And a key question to be asking ourselves, what are you avoiding?
Lee Kantor: [00:00:15] Yeah. As entrepreneurs, we’re bombarded with a lot of stimuli and a lot of things to do. And prioritizing those things to do are critical in order to succeed. But if you have a task that’s been on your to-do list or want-to-do list for a long time, you really got to look at that and ask yourself, what are you afraid of? Why haven’t you tried to fix this? Why haven’t you tried to launch this? What’s your fear? What are you afraid of? That it may not work? What if it worked better than you imagined? That you might be disappointed? What if it’s a success?
Lee Kantor: [00:00:54] This is not going to kind of determine whether you’re a success or you’re a failure. But the worst case scenario is, you try something and you learn it doesn’t work. And learning is always a good outcome. So, if you can reframe trying things into learning new things, it doesn’t matter what the outcome is. The worst case scenario is, it didn’t work and you’ve learned something not to do later on. The best case scenario is, it worked beyond your wildest dreams. So, it’s always worth trying and learning because that is going to move the ball. And if you slowly move the ball every single day, you’re going to have a good outcome at the end of the day and you will become successful
Adam Long with HomeTeam Inspection Service
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Brought To You By SeoSamba . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To seosamba.com.
Adam Long has been the President of HomeTeam Inspection Service for 5 years. Prior to coming on board at HomeTeam, Long was Vice President of House Doctors Home Improvements and Repairs, a handyman franchise dedicated to home improvement and repairs.
As President of HomeTeam Inspection Service , Long has brought his extensive background in franchising and technology with him to help bring the home inspection trade in line with 21st-century expectations.
Long has helped to transform HomeTeam into one of the most trusted companies within the home inspection industry, recognized by both real estate agents and customers.
Connect with Adam on LinkedIn.
Customer Experience Tip: Offer Stability, Control and Certainty
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CX Tip: Offer Stability, Control and Certainty
Lee Kantor: [00:00:05] Lee Kantor here from Business RadioX. Jill, today’s customer experience tip is offer stability control and certainty. Please tell us more.
Jill Heineck: [00:00:15] You know, when things feel out of control, as humans, we crave stability and some control over what’s happening. How do we do this for our customers? We do this by assuring customers and clients that we have a plan to protect their interests and to keep them informed along the way, which, ultimately, keeps them feeling in control. Communication has always been one of the weakest spots for an organization, but it’s the greatest opportunity to create some stability and control for the client. So, creating that feeling of safety by being intentional in your messaging, and how often you want your client to receive those messages, and showing them that you have everything under control will do this. And also, demonstrating that you have systems and people in place to address every need and then some. And that’s your tip for the day.
Lee Kantor: [00:01:04] Great tip, Jill. Thanks for listening.
Connect with Jill at heineckandcompany.com.
TMBS E152: Mandy Tilton & Dr Gabbay National Kidney Month
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DaVita and the American Diabetes Association® Partner to Raise Awareness on Kidney Health and Diabetes During National Kidney Month
Experts Available to Discuss the Connection Between Kidney Health and Diabetes
Mandy Tilton, RN – Chief Nursing Officer, DaVita Kidney Care.
Dr. Robert A. Gabbay, MD – Chief Scientific and Medical Officer, American Diabetes Association
About Mandy Tilton:
Mandy Tilton, RN, joined DaVita as a patient care technician in 2001 and now serves as its Chief Nursing Officer.
She has served dialysis patients with DaVita for 19 years and most recently led a nursing strategy. She is an expert in process improvement and continued quality of care.
Tilton holds a doctorate in nursing from Bradley University and an MBA from Lewis University. She also sits on the board of directors of the Nurses & Technician Council for the National Kidney Foundation of Illinois.
More About Dr. Robert Gabbay:
Robert A. Gabbay, MD, Ph.D., FACP, is the Chief Scientific and Medical Officer for the American Diabetes Association (ADA), the global authority on diabetes.
Dr. Gabbay leads the ADA’s efforts to drive discovery within the world of diabetes research, care, and prevention.
Previously, Dr. Gabbay served as the Chief Medical Officer and Senior Vice President at Joslin Diabetes Center, and Associate Professor at Harvard Medical School.
Did you know?
Diabetes and hypertension impact kidney health.
Diabetes can damage the kidneys and cause them to fail.
Failing kidneys lose their ability to filter out waste products, resulting in kidney disease. 1 in 3 people with diabetes also has kidney disease.
Education is key to prevention when it comes to type 2 diabetes and kidney disease.
Before people develop type 2 diabetes, they almost always have “prediabetes”—blood sugar levels that are higher than normal but not yet high enough to be diagnosed as diabetes. If you have prediabetes, you should be checked for type 2 diabetes every one to two years.
Early detection of CKD is possible through a screening that shows the level of kidney function. For people who find out they have declining kidney function, it’s important to connect with a kidney doctor who can help slow down or even stop the progression of CKD before kidney failure.
There are ways people can manage their diabetes—through diet, exercise, medical support, and emotional help. Similar healthy habits also help people manage their kidney health.
Type 1 diabetes occurs at every age and in people of every race, shape, and size when the body does not produce insulin. Type 2 diabetes is the most common form of diabetes—and it means that your body doesn’t use insulin properly.
Kidney failure occurs when kidneys are no longer able to clean toxins and waste products from the blood and perform their functions to full capacity. This can happen suddenly or overtime.
TMBS E151: Ingrid Newkirk – Founder of PETA
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LESSONS ON LOVE FROM PETA:
LATEST BOOK OF ANIMAL FACTS AND STORIES
Participating stations will receive a copy of ANIMALKIND.
Ingrid NewKirk 1980 Founder of PETA
Ingrid Newkirk is the founder and president of People for the Ethical Treatment of Animals (PETA)—the largest animal rights organization in the world, with more than 6.5 million members and supporters worldwide.
She is the author of more than a dozen books that have been translated into several languages, including her latest, Animalkind: Remarkable Discoveries About Animals and Revolutionary New Ways to Show Them Compassion.
Newkirk, a former Washingtonian of the Year, has been featured for her work for animals in The New Yorker, Time magazine, People magazine, Forbes, the Financial Times, and numerous other publications. She has appeared on TV shows and podcasts all over the world, including on Real Time With Bill Maher, The Rich Roll Podcast, and Here’s the Thing With Alec Baldwin. She is the subject of a BBC special and the HBO documentary I Am an Animal.
Rome Floyd Chamber Small Business Spotlight – Emma Wells with Keep Rome-Floyd Beautiful and Jan Ferguson with Ford, Gittings, and Kane Jewelers
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