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Customer Experience Radio Welcomes: Orlando Lynch and Edmund Ruiz with Atlanta Peach Movers

September 25, 2019 by angishields

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Atlanta Business Radio
Customer Experience Radio Welcomes: Orlando Lynch and Edmund Ruiz with Atlanta Peach Movers
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Aren’t we all really in the customer experience business? During the 20+ years in residential real estate and corporate relocation, the #1 cornerstone of Jill’s business has always been the experience she and her team delivers. Little did she know that this strategy that would become a leading best practice for the world’s greatest businesses to survive in the future. This inspired Jill to interview big business as well as top CX professionals who are leveraging strategies to deliver a superior customer experience, and to share their stories with the business community at large. Join Jill every third Wednesday at 10AM at CXRadio.online.

Orlando Lynch’s foray into the moving business began with one truck purchased from the man who moved him into his Atlanta home in 1987. In the ensuing decades, Mr. Lynch has worked tirelessly to become one of the most recognized and respected leaders in the Southeast relocation industry and to create not only Georgia’s largest moving and storage company, but the region’s best, with an unwavering emphasis on customer service and quality.

Today, Atlanta Peach Movers, Inc. is the largest local moving company in Georgia, and a certified, minority-owned business. Atlanta Peach Movers offers commercial and residential relocation services locally in the Metro Atlanta area, nationally and internationally.

Among its many industry honors, Atlanta Peach Movers was named “2012 Affiliate of the Year – Atlanta Board of Realtors”, and “2011 Vendor of the Year” by the Women of AT&T – Atlanta Chapter, and was named “2010 Supplier of the Year” by the Georgia Minority Supplier Development Council.

Leveraging his marketing degree from Arizona State University, as well as knowledge gained from CEO management programs at both Kellogg School of Management at Northwestern University and Tuck School of Business at Dartmouth College, Mr. Lynch has grown Atlanta Peach Movers to include a fleet of over 40 trucks and six tractor trailers.

The company is committed to giving back and offers pro bono or heavily discounted services to a long list of charitable institutions including: Toys for Tots, Habitat for Humanity, the Warrick Dunn Foundation and Hands On Atlanta, among many others. Mr. Lynch also served on the board of directors of Zoo Atlanta.

An Atlanta resident, Mr. Lynch is married with three grown children.

When not working to fulfill his vision of excellence for Atlanta Peach Movers and volunteering in the community, Mr. Lynch can be found at Turner Field cheering on his beloved Atlanta Braves.

Edmund Ruiz is the Director of Sales for Atlanta Peach Movers. He has been in the moving and storage industry for over twenty two years, and takes pride in his work, his ethics and being the number one moving company in Atlanta. Edmund is very particular with the details of the move logistics, which makes for a fantastic experience for the client.

Edmund has done over 5,000 on site estimates and his overall mission is to have 100% customer satisfaction. He is a U.S. Marine Corp. Veteran with 13 years of service, and has received awards such as the Navy Achievement Medal, Meritorious Mast and Recruiter of the Year.

Edmund has a lovely wife of 20 years and a son who is a first year at Augusta University. He also has a Yorkie and a rescue.

Follow Atlanta Peach Movers on Facebook, Twitter and Instagram.

About Your Host

Jill Heineck is a leading authority on corporate relocations, and is highly sought after for her real estate industry acumen and business insights. As a published author, frequent panelist and keynote speaker, Jill shares her experience and perceptions with people from around the globe.

Jill is a founding partner of Keller Williams Southeast, established in 1999, and the founder and managing partner of Heineck & Co. Her real estate practice specializes in corporate relocations, individual relocations, luxury residential, and commercial properties. Jill’s analytical approach to problem-solving, along with her expert negotiation skills and sophisticated marketing, deliver superior results to her clients. Her winning strategies and tenacious client advocacy have earned her a reputation for excellence among Atlanta’s top producers.

While Jill has received many accolades throughout her career, she is most gratified by the personal testimonials and referrals she receives from her clients. Jill’s unwavering commitment to the customer experience, and her focus on the unique needs of each client, serve as the foundation of her success.

Follow Jill Heineck on LinkedIn.

Tagged With: complaints, customer service, integrity, Leaders, loyal, passion, persistence, price vs. service, professional, Quality, Responsible, selecting a mover, sense of urgency

BRX Pro Tip: Ways to Upsell and Expand Existing Sponsors

September 25, 2019 by angishields

The Arizona 100: Preview of the September 26 Issue

September 24, 2019 by angishields

The Arizona 100 logo

Abbie Fink with The Arizona 100 broadcasting live from the Valley Business RadioX studio in Phoenix, Arizona

Abbie Fink with The Arizona 100 broadcasting live from the Valley Business RadioX studio in Phoenix, Arizona
Valley Business Radio
The Arizona 100: Preview of the September 26 Issue
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The Arizona 100

The Arizona 100 is a twice-monthly digital publication that provides quick and concise, yet thorough, news of the people, events, activities and news shaping Arizona. Each of the 100-word stories or 100-second videos focus on the arts, entertainment, history and restaurants to business news, management, healthcare and real estate.

The Arizona 100 has international and national “100” partner markets, which publish any article/ video upon request providing a combined reach of more than 300,000 readers across 15 markets.

The Arizona 100 is a project of HMA Public Relations, a full-service public relations and marketing communications firm in Phoenix.

To subscribe to The Arizona 100, visit thearizona100.com. Submit story ideas to editor@thearizona100.com

Tagged With: The Arizona 100

Thanasi Panagiotakopoulos with LifeManaged and Nick Suwyn with Promineo Tech

September 24, 2019 by angishields

Thanasi Panagiotakopoulos with LifeManaged and Nick Suwyn with Promineo Tech speaking on Valley Business RadioX in Phoenix, Arizona


Thanasi Panagiotakopoulos

Thanasi Panagiotakopoulos with LifeManaged in the studio at Valley Business RadioX in Phoenix, ArizonaThanasi Panagiotakopoulos is the Founder and Principal of LifeManaged, a values-based financial planning and fiduciary wealth management firm that works with individuals and families to build their best financial lives. LifeManaged helps clients gain an understanding of what it is about money that is important to them and uses the client’s values and life aspirations to guide their decision making and behavior.

The millennial generation is often overlooked and not currently considered a profitable group in terms of financial advising. But LifeManaged recognizes millennials as a generation of emerging wealth that if properly coached, will have the means to invest and grow their portfolios. They are focused on working with young professionals earning over $200,000 per year to build a financial road map that puts them in position to make work optional.

Traditionally, a financial advisor sits down with a client, reviews their finances, and makes recommendations on investment products. But LifeManaged takes a more holistic approach by using a behavioral financial model to prepare clients for future success. Using this behavioral approach, LifeManaged helps clients navigate many aspects of their lives, including finances, career decisions, personal development and family goals. Whether needing to save for kids’ college, or wanting to pay off a mortgage, they understand that every client’s needs and goals are unique and deserve an individualized approach.

As fiduciary advisors, LifeManaged does not sell products or take commissions. Rather, they work on an up front, agreed upon flat fee. This removes the conflict of interest between advisor and client and allows the advisor to make recommendations that are in the client’s best interest and focus on them keeping more of what they earn.

Thanasi Panagiotakopoulos is a native Phoenician, born to an immigrant Greek Family. He grew up in North Central Phoenix and was schooled in the Madison Public Schools before he moved on to Brophy College Prep. Thanasi played Division 1 Basketball on Scholarship at the Univ. Of Northern Colorado in the Big Sky Conference. After a short professional stint, he moved home and started his financial career at Wells Fargo Advisors. After getting the first-hand experience at a major Financial Institution, he is building a firm that is not your ordinary conflict-ridden public banking experience. He is married to his wife, Melissa and is a Father to his daughter, Sophia, and son, Marco. In his free time, Thanasi enjoys spending time with his family, cooking, eating and playing basketball and golf.

Connect with Thanasi Panagiotakopoulos on LinkedIn, and Facebook, and follow LifeManaged on LinkedIn, Facebook, Twitter, and Instagram.


Nick Suwyn

Nick Suwyn with Promineo Tech in the studio at Valley Business RadioX in Phoenix, ArizonaNick Suwyn is President of Promineo Tech, a technology school and education as a service provider whose mission is to make education affordable, accessible, and low-risk. They currently offer vocational programs in software development with future plans to release programs in other related technologies which may include cybersecurity and data engineering. One of the most powerful ways in which they accomplish their mission to make technology education affordable and low-risk is by only charging students ten percent of their tuition upfront until they land a job in the industry. This way, students can focus on their education rather than student debt. Promineo Tech believes that education should be an outcome based industry.

Nick is an entrepreneur, software engineer, and educator whose love for technical education developed at a young age when he started learning how to code and teaching private music lessons around the same time. Years later, after graduating from DeVry University in under 18 months with a Bachelor’s degree in Computer Information Systems, Nick transitioned into a career in software development. A few years later he joined a coding bootcamp as an instructor where his teaching skills and programming knowledge were able to merge nicely. Nick soon found himself leading a team of around 20 faculty and mentors as his hard work as an instructor led to a promotion to Director of Academics. A year later, in 2018, he launched Promineo Tech to help people find access to affordable and low-risk technology education. When he isn’t helping students and running a school, Nick enjoys writing and playing music, coaching wrestling, and spending time with his lovely wife and two young children.

Connect with Nick Suwyn on LinkedIn and Facebook, and follow Promineo Tech on LinkedIn, Facebook, and Instagram.


Thanasi Panagiotakopoulos with LifeManaged and Nick Suwyn with Promineo Tech on the radio at Valley Business RadioX in Phoenix, Arizona

Thanasi Panagiotakopoulos with LifeManaged and Nick Suwyn with Promineo Tech visit the Valley Business RadioX studio in Phoenix, Arizona

BRX Pro Tip: What to Always Ask

September 24, 2019 by angishields

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BRX Pro Tips
BRX Pro Tip: What to Always Ask
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Stone Payton: [00:00:01] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, a lot of things we can ask on the Business RadioX platform, but when we’re interviewing, what’s a question we should always ask at some point during that interview?

Lee Kantor: [00:00:18] I always like to ask some version of what makes you special. What is it about working with your firm that is different than other firms? You know, something—what is their superpower? What makes them special? What makes them different? What you’re trying to do is give them a good sound bite that allows them to have a piece of content that they’re proud of and that they want to repurpose. So, if you go in with the mindset that you’re trying to create an opportunity for your guest to articulate some sort of a special differentiator, something that makes them unique that they’re going to want to grab and share with their friends and their prospects, then you’ve given them content they can repurpose. Then, you’ve given them a good reason for them to spend the morning with you.

MarketMate Atlanta: Mindy Godwin, Mitch Hamburger and Rodney Godwin with ARC

September 24, 2019 by angishields

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Atlanta Business Radio
MarketMate Atlanta: Mindy Godwin, Mitch Hamburger and Rodney Godwin with ARC
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Mindy Godwin is a native of Atlanta and resides in Sandy Springs with her husband and business partner Rodney and their two sons Jack and Spencer. Mindy is the president of her family operated woman owned company, ARC, that began back in 1978, the year she was born. She earned a degree in hotel restaurant travel management from Gwinnett Tech and GA State and uses her tools in hospitality that she learned 20 years ago in growing her business every day. “My ultimate goal and true desire is to make every single customer feel special and appreciated by me and give them the best service possible no matter how big or small their business is.

This is how we stand apart from our competitors, we truly care, we will always make it right and our clients will always know how important they are to us, to me. Let’s face it, companies can go anywhere to get their printing, toner supplies and promotional items but they’ve chosen to work with me and for this I’m forever grateful. Being in a family business has been a dream come true. I do what I love to do every day which is meet new people and solve their business solutions all while working with the people that matter the most to me. It can’t get any better than this.”

Connect with Mindy on LinkedIn and follow ARC on LinkedIn.

Mitch Hamburger is a native Atlantan and long time employee of ARC and brother of Mindy Godwin. He grew up in the business, working during the Summer or during holidays, helping with production or going on deliveries. He learned a lot about what it means to run a small business and especially about building building professional relationships that are based on trust and last years. There are still people he keeps up with that remember him, his dad and the company even though they haven’t done business with ARC for as many as 20 years.

Today, Mitch primarily oversees the production of the extensive promotional and apparel branding. Duties include identifying which items are best suited to target marketing a company’s customers. Research shows that 3 dimensional marking is the most powerful tool for driving ROI. He hears a lot of people who say, “I could never work with my family.” His response is, “I can’t imagine not working with the people I love.”

Connect with Mitch on LinkedIn.

Rodney Godwin has been in Atlanta since 1996,the year he met his future wife Mindy Godwin. Rodney has been with American Reprographics Corporation for over 2 decades and is heavily involved in the day to day internal operations, customer and vendor relations and oversees print production.

Rodney enjoys forming long lasting personal relationships with his clients with the belief that every interaction should be focused on growing the customer’s business.

Connect with Rodney on LinkedIn

Bill Calpin with Digital Resolve, Luis Imery with Imery Group and Trisha Stezzi with Significance

September 23, 2019 by angishields

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Atlanta Business Radio
Bill Calpin with Digital Resolve, Luis Imery with Imery Group and Trisha Stezzi with Significance
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Bill Calpin is CEO for Digital Envoy, parent company of Digital Resolve, a proven online fraud protection and identity intelligence solution provider. He brings more than 30 years of successful sales, management and executive leadership experience to the company in the financial services, information services, and technology sectors. Bill has a proven track record in accelerating company growth, building the infrastructure needed to maintain fast-paced growth, and especially in identifying new markets for technology and services.

Prior to joining Digital Envoy, Bill launched Ocean Cove Associates, an independent consulting firm that focused on business acquisition and investment opportunities. Before that, he was Senior Vice President and General Manager of North America for X.HLP, Inc., a global software and services company. He also previously served as Chief Executive Officer for Abridge, an internet technology company.

Prior to Abridge, Calpin had been a member of Equifax’s executive team, starting in 1995, when the global information services firm acquired his company, UCB Services, Inc. He was President and Chief Operating Officer for UCB Services, served as Senior Vice President of Citicorp Mortgage in St. Louis, and held his earliest leadership roles with Unisys Corporation. Bill holds a degree in business administration from the University of Washington.

Follow Digital Resolve on LinkedIn and Twitter.

Luis Imery, founder of Imery Group ( Atlanta-Athens, GA), has made a name for himself as a building science enthusiast — an effort that has won him several awards for sustainable building construction. With an innate desire to shape, build and expand communities, Luis first earned a degree as a Civil Engineer in 1996.

His passion for learning and acquiring immense knowledge led to an MBA from the Terry College of Business in 2003, with a concentration in Real Estate and Entrepreneurship. That strong foundation paved the way for his illustrious career as a home designer, home builder and innovator of the entire home building process, including neighborhood development, and energy performance evaluation.

Recognizing that the green trend was growing across industries, Luis believed there was a better way to build and develop communities. He decided to learn as much as possible about sustainable building science and started Imery Group in 2009 with a mission to promote energy efficient custom home building, walkable and low impact communities and home energy rating practices. He understands all aspects of real estate development and construction and has a successful record as a project manager that is evidenced by his long-lasting relationship with top performers in the industry.

Follow Imery Group on Facebook and Twitter.

Trisha Stezzi discovered her purpose in the mid-nineties and has been creating corporate/cause collaborations to address the world’s biggest challenges ever since.  At Significance, the purpose-driven Consultancy and Speakers Bureau she founded in 2017, Trisha helps organizations and change-makers “unleash the potential of people and brands to be a force for good.” Her expertise is building strategic relationships, programs and experiences that deliver against both business and social impact goals. Doing well by doing good.

Trisha is also a Co-Founder and the Americas Lead at Sideshift, the first “social opportunity platform” – think Facebook + Linkedin meets Netflix, but focused on purpose and sustainability—no ads and no sharing of your data, just a community of people coming together to create more fulfilling and sustainable lives, organizations, communities – and the planet.

Join us Sept 28th to Oct. 3rd for Sideshift’s FREE virtual summit: Sideshift: Changing Perspectives & Redefining Sustainability. More than 50 thought-leaders, changemakers, and experts will share their solutions, stories, and wisdom to help people from all walks of life take an action step forward toward greater fulfillment and sustainability based on what personally resonates with their unique skillsets and passions.  Here are a few interview excerpts to hold you over: Raj Sisodia, Bob Chapman, and Atlanta’s own Jasmine Crowe.  Register for FREE today!

Tagged With: Custom Homes, education, Efficient Homes, financial services, Healthy Homes, High Performance Homes, insurance, Multifactor authentication, Sideshift, Significance, single sign-on

BRX Pro Tip: Who Pays?

September 23, 2019 by angishields

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BRX Pro Tips
BRX Pro Tip: Who Pays?
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Stone Payton: [00:00:01] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you this afternoon. Okay, Lee, let’s get this straight. If the guest doesn’t pay, the listener doesn’t pay, then who pays?

Lee Kantor: [00:00:15] In our model, the person who pays or the company that pays is the business that wants to have a show. The sponsor, in our case, is an underwriter. They’re kind of a product placement. They are the ones that are serving their niche and using a radio show in order to do that. So, all of the work that we do is funded by the local business community. And that’s a red flag. If you’re having a hard time getting people to pay, if they don’t believe in what we do, then maybe your market isn’t kind of pro-business enough to support a Business RadioX studio because our model relies on business people who believe that it’s important to help get the word out about the local business that’s happening there. So, if they don’t believe in that, you may want to rethink having a Business RadioX in your community.

TMBS E16: Joshua White, Executive Director NCBA

September 21, 2019 by angishields

Tucson Business Radio
Tucson Business Radio
TMBS E16: Joshua White, Executive Director NCBA
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Josh White

Executive Director of Producer Education for the National Cattlemen’s Beef Association, a contractor to the Beef Checkoff

For more than 30 years, the beef community has participated in a Beef Checkoff-funded, voluntary Beef Quality Assurance (BQA) program to ensure U.S. beef is produced under stringent animal care standards, resulting in safe, high-quality meat. The BQA program trains farmers and ranchers on best practices and cattle management techniques to ensure their animals and the environment are cared for within a standard set of guidelines across the U.S. beef industry. With more than 85% of the beef supply in the U.S. today coming from a BQA certified farmer or rancher, consumers should have the utmost confidence in the beef they purchase.

DID YOU KNOW?

  • The Beef Quality Assurance Program is a comprehensive management program that incorporates responsible production practices in all phases of raising beef cattle.
  • More than 85% of the beef supply in the U.S. comes from farms and ranches that adhere to BQA standards and guidelines, and this number continues to increase.
  • The program couples common sense cattle husbandry techniques with accepted scientific research to help farmers and ranchers raise cattle under optimum conditions.
  • The BQA program exemplifies what beef farmers and ranchers have always cared about – a commitment to caring for their animals and providing families with the safest and highest-quality beef possible.

On Monday, October 21, Executive Director of Producer Education for the NCBA, Josh White will discuss the beef industry’s animal care practices and help educate your listeners about how beef is responsibly raised.

For more information, visit:  BeefItsWhatsForDinner.com

MORE ABOUT JOSH WHITE:

Josh leads the Beef Quality Assurance program, a nationally coordinated program that provides systematic information to U.S. beef producers and beef consumers of how common-sense husbandry techniques can be coupled with accepted scientific knowledge to raise cattle under optimum management and environmental conditions. Josh is a 4th generation cattle producer.

Tagged With: The Mark Bishop Show

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