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How to Debrief Your Client’s First Episode

September 17, 2019 by angishields

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Conducting a Systematic Pre-Show Sound Check

September 17, 2019 by angishields

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Choosing Your Show Url

September 17, 2019 by angishields

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Building the Prospect’s Confidence in Hosting

September 17, 2019 by angishields

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Eddie Davis with FINSYNC, Kristin Pugh with FPA of Georgia and J.R. McNair with The Velocity Company

September 16, 2019 by angishields

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Atlanta Business Radio
Eddie Davis with FINSYNC, Kristin Pugh with FPA of Georgia and J.R. McNair with The Velocity Company
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Eddie Davis has a passion for the future of business technology. He enjoys studying and providing feedback on new applications as well as writing for publications on topics including FinTech, AI, Blockchain, E-Commerce, Millennial Business and other emerging technology trends.

In his role as Vice President at FINSYNC, Eddie has the great pleasure of introducing the cloud financial platform to forward thinking partners ranging from financial institutions to accounting, advisory, payment and others parties interested in facilitating better business through automation and analytics advances.

FINSYNC’s intuitive online tools help automate payments and accounting, and provide valuable insight through cash flow analysis. The lending network gives businesses access to fast, affordable financing. FINSYNC’s virtual community of specialists provides unrivaled support with bookkeeping, accounting, human capital management, financial analysis and corporate strategy.

Follow FINSYNC on LinkedIn, Twitter and Facebook.

Kristin M. Pugh, CFP® is one of the youngest female wealth advisors at TrueWealth Management – a nationally recognized wealth management firm in Atlanta, Georgia. She serves her clients with exceptional service centered around mindful goal-oriented planning and strives to help them meet and exceed their goals. Kristin is a leader in the firm and has been instrumental in the creation of a world-class training program, career path progression plan, and a professional development program.

After graduating from Florida State University in 2005, Kristin started a position at Oppenheimer & Co. Inc. as a broker’s assistant and worked her way up to a Senior Financial Associate in 2 short years. In 2012, Kristin came to work for TrueWealth Management, achieved her CFP® designation in 2013, and now serves as a Senior Wealth Advisor.

Outside of TrueWealth, Kristin is passionate about the financial education of those in her community. As Director of Community Outreach and Pro Bono Planning for the Georgia chapter of the Financial Planning Association (FPA)®, Kristin regularly organizes pro bono events and finds great joy in counseling Metro Atlanta and surrounding communities’ citizens on financial matters. In addition to this, Kristin has had the opportunity to work side-by-side with the CFP Board in the exam creation process. They have invited her to not only write exam questions but also review the final exams before they are administered to CFP® candidates.

In her spare time, you can find Kristin bargaining for deals at one of Georgia’s fantastic antique malls or taking a yoga class with her husband, Will, who is a certified yoga instructor.

Connect with Kristin on LinkedIn.

Over a 17 year period J.R. McNair and his team have assisted over 6,400 small businesses and startups. J.R. McNair is the Founder of The Velocity Company, a management company with focuses in consulting, media, events and technology.

Mr. McNair is also the Founder of Small Business Day, the nation’s largest startup launch event as well as the Velocity Accelerator. As an active philanthropist J.R. has led the charge across the southeast through his non profit organization, The Georgia Crowdfund, to help improve local entrepreneurial ecosystems.

Connect with J.R. on Twitter and Facebook.

Tagged With: finance, FINSYNC, FPA of Georgia, Technology, The Velocity Company, TrueWealth Management, Velocity Accelerator, wealth management

BRX Pro Tip: Cover Hot Topics and Trends

September 16, 2019 by angishields

BRX Pro Tip: Work the Serve Process

September 13, 2019 by angishields

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BRX Pro Tip: Work the Serve Process
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Stone Payton: [00:00:01] And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Today, Lee, let’s talk about maintaining the discipline of working the SERVE process.

Lee Kantor: [00:00:12] Right. We developed the serve process very, very early on. And that’s—what is it? An acronym? What are you calling it?

Stone Payton: [00:00:20] Yeah, an acrostic, actually, is the actual word. Yeah.

Lee Kantor: [00:00:20] Acrostic. Acrostic that describes all the elements in the selling process that we use here at Business RadioX. So, S is select. So, everything begins with bringing the right guests in the room. E is engage. That happens in the show. That happens in the note that gets them on the show. That’s part of, kind of, the breadcrumbs that bring them into the studio. Then, why you do R and V? They go together.

Stone Payton: [00:00:50] They do kind of go together. Relate and verify. At least, they go together when you’re sending correspondence or sort of tying the deal down because you need to relate the opportunity, but you also need to verify the ability to buy and the desire to buy it. So, authority, capital, and desire. And then, the final one is execute.

Lee Kantor: [00:01:15] And the execute is, kind of, a show meeting to kind of work through the process of what the show looks like?

Stone Payton: [00:01:23] Yes, exactly. And so, sometimes, it’s execute the pilot. Sometimes, it’s execute some sort of different framing, whatever you set up. But the reason I wanted to to address this in our Pro Tip today is because I think it’s so easy. This platform is so much fun. There’s so many different things you can do with it. There are a thousand ways to help people to make money. It’s easy, at least, for me, to get distracted, not do the basic blocking and tackling. But if you will establish a studio, if you’ll get out there and invite guest in, if you will choose some of those guests to suggest that maybe they, too, should consider underwriting and sponsoring their own show to help people and make money, to build relationships, and generate thought leadership and content.

Stone Payton: [00:02:05] And then, a subset of those people will have a show concept meeting with you. And then, if you will run a show concept meeting in the way that we’ve learned to do that, where it’s mutual discovery, a subset of those people are going to be genuinely interested. And then, if you will put a stake in the ground for a decision by a certain date and time, a subset of those people are going to say yes, and they’re going to write you a check. And it just really is A to B, B to C, C to D, or more accurately, S to E, E to R, R to V, V to E. And I think it’s easy to create it for your own good and get outside that process.

Lee Kantor: [00:02:44] Right. And an important consideration is if it isn’t working the way that we described, I would always look back at S. It’s selecting the right people in the room because without the right people in the room, you’re not going to be able to sell anybody anything.

Stone Payton: [00:02:57] And the only further back to look in that is the entire acrostic, SERVE. Are you genuinely doing all this and framing it up with a serve-first, impact-first mindset?

How to Add Surprise and Delight

September 13, 2019 by angishields

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Stone Payton:
And we are back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, we’ve talked a little bit before, I think, on this whole idea of surprise and delight. But how do you add surprise and delight at the studio a little?

Lee Kantor:
Yeah, this is one of the great things that we have at our disposal. There’s so many ways to add value by surprising and delighting an existing customer. We do it all the time in here, and we kind of take some of this stuff for granted. So, we thought it was important to kind of articulate some of them. Now, the number one thing we do is the mug. I think handing them a mug is one, a coffee mug, a Business RadioX coffee mug. Those things are coveted like trophies. I can’t tell you how many meetings I’ve had months later, and they’re proudly in the cupboard, or on their desk. So, the Business RadioX mug is a great surprise and delight addition.

Lee Kantor:
Another thing we do is connect people. By being a connector and by just regularly thinking of people you can connect together, you’re helping two different parties, and you’re creating that ubiquity that keeps Business RadioX and your studio top of mind. Other things we’ve done – transcription, we cut out some people segments, create like a really compelling sound bite. You can even create a video for them with that sound bite. When we share the content, when they see their name pop up on the LinkedIn feed, or they’re tagged in a post on Twitter, Instagram, all of a sudden, that’s another thing, a happy memory of, “Oh, yeah, I was part of that show. That’s great. That was nice of them to do that. Another thing we do is with photos in the studio, when we take the time to take photos, or we ask them, “Hey, do you want us to take some photos with your phone?” Those are moments that you’re capturing and you’re capturing some of the emotion. And then, they’re going to feel that emotion later on.

Lee Kantor:
For some clients, we’ve invited them to invent events that we’ve been invited to. When we get invited to broadcast from an event, and we ask one of our prospects, or a client, or a friend say, “Hey, when did you become part of this?” That’s a way to surprise and delight. We’ve done custom mic flags. You have a client you’ve had for a while, make them a custom mic flag. So, when they show up in the studio, and there’s their logo on the mic flag next to your Business RadioX logo, they’re super proud of that. They take pictures with it. It really makes their day. And we’ve done custom intros, custom closes where you intro the show with their name, and their company’s name, and their website, and stuff like that. Anything you can do to help them get the word out to kind of make them more valuable for their customers is a great thing to do. So—and then, if you have any good ideas, send them our way because we want to share them with everybody.

Stone Payton:
Yeah. Well, actually, that’s an idea. Now that we’re saying is, maybe we should start a list of surprise and delight ideas that we can all tap.

Lee Kantor:
Yeah.

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Ways to Upsell and Expand Existing Sponsors

September 13, 2019 by angishields

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