Business RadioX ®

  • Home
  • Business RadioX ® Communities
    • Southeast
      • Alabama
        • Birmingham
      • Florida
        • Orlando
        • Pensacola
        • South Florida
        • Tampa
        • Tallahassee
      • Georgia
        • Atlanta
        • Cherokee
        • Forsyth
        • Greater Perimeter
        • Gwinnett
        • North Fulton
        • North Georgia
        • Northeast Georgia
        • Rome
        • Savannah
      • Louisiana
        • New Orleans
      • North Carolina
        • Charlotte
        • Raleigh
      • Tennessee
        • Chattanooga
        • Nashville
      • Virginia
        • Richmond
    • South Central
      • Arkansas
        • Northwest Arkansas
    • Midwest
      • Illinois
        • Chicago
      • Michigan
        • Detroit
      • Minnesota
        • Minneapolis St. Paul
      • Missouri
        • St. Louis
      • Ohio
        • Cleveland
        • Columbus
        • Dayton
    • Southwest
      • Arizona
        • Phoenix
        • Tucson
        • Valley
      • Texas
        • Austin
        • Dallas
        • Houston
    • West
      • California
        • Bay Area
        • LA
        • Pasadena
      • Colorado
        • Denver
      • Hawaii
        • Oahu
  • FAQs
  • About Us
    • Our Mission
    • Our Audience
    • Why It Works
    • What People Are Saying
    • BRX in the News
  • Resources
    • BRX Pro Tips
    • B2B Marketing: The 4Rs
    • High Velocity Selling Habits
    • Why Most B2B Media Strategies Fail
    • 9 Reasons To Sponsor A Business RadioX ® Show
  • Partner With Us
  • Veteran Business RadioX ®

BRX Pro Tip: Don’t Be a One Upper

October 23, 2025 by angishields

BRXmic99
BRX Pro Tips
BRX Pro Tip: Don't Be a One Upper
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

BRX-Banner

BRX Pro Tip: Don’t Be a One Upper

Stone Payton: Welcome back to Business RadioX Pro Tips. Stone Payton and Lee Kantor here with you. Lee, here’s a good piece of advice. Don’t be a one upper.

Lee Kantor: Yeah. So many people are going out to networking meetings, interacting with people, and they can’t resist topping every story that happens. And in order to build real relationships, it starts by listening, not outshining. You don’t want to be the person that is the topper, that’s the one upper, that is taking every story, every comment, or every win and telling them their own version of them doing a bigger or better version of what just occurred. That’s annoying. It’s killing the trust you need to develop real relationships. This is kind of probably the classic example of self-sabotage.

Lee Kantor: So, you want to replace one upping with active listening. Focus fully on what the other person is sharing. Respond with curiosity or empathy, not with your own story. Sometimes, a simple, “That sounds hard,” or “Wow, tell me more” beats to any comeback or one upping that you can do. Number two, when someone shares success, genuinely just celebrate their success. You don’t have to use that as an opportunity to position your story as an even better version of that success. Building other people up builds your credibility and helps deepen rapport faster. People remember how you make them feel, not who won the conversational contest. Be the person who listens deeply, who respects other people’s experiences and builds real rapport. Next time you catch yourself trying to one up somebody, just hit pause. Instead, be the connection that people want to come back to and keep talking to.

Mastering AI: Essential Tips for Women-Owned Businesses to Differentiate and Win More Contracts

October 22, 2025 by angishields

WIM-Stephanie-Nivinskus-Feature
Women in Motion
Mastering AI: Essential Tips for Women-Owned Businesses to Differentiate and Win More Contracts
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

In this episode of Women in Motion, Lee Kantor and Renita Manley welcome back Stephanie Nivinskus, an AI marketing expert from Sizzle Force. Stephanie shares practical strategies for women-owned businesses to use AI in clarifying their unique differentiators, enhancing credibility, and winning more contracts—especially during the proposal and RFP process. She emphasizes the importance of providing AI with rich, specific inputs and engaging in iterative dialogue to generate compelling, customized content. The episode also highlights an upcoming hands-on workshop at the WBEC-West conference, where Stephanie will offer deeper insights into strategic AI use for business growth.

Stephanie-NivinskusEveryone’s got a story to tell, and Stephanie Nivinskus, CEO of SizzleForce, knows how to tell them. Since 1995, she’s helped thousands of business owners, big and small, transform their mission and vision into strategic marketing plans, compelling brand stories and meaningful marketing messages that humanize commerce, maximize opportunities and win customers.

The international #1 bestselling author of Absolutely Unforgettable: The Entrepreneur’s Guide To Creating A Heart-Centered Brand That Stands Out In A Noisy World, Stephanie is well-respected in the marketing industry.

She has written for Forbes and Entrepreneur and shared the stage with some of the world’s most renowned marketing and business growth experts, including Les Brown, Jasmine Star, and Suzy Batiz at Digital Marketer events as well as at countless business-building conferences including Level Up Live, The Copywriter Club IRL, and more.

Connect with Stephanie on LinkedIn.

Episode Highlights

  • Use of artificial intelligence (AI) in business strategy.
  • Importance of clearly articulating business differentiators.
  • Challenges faced by women-owned businesses in proposal processes.
  • The difference between competent and compelling proposals.
  • Connecting proof of capabilities to client pain points.
  • Strategic use of AI to enhance messaging and content creation.
  • Importance of providing specific inputs to AI for better outputs.
  • Techniques for repurposing content across different platforms.
  • Upcoming conference for hands-on learning about AI in proposals.
  • Need for expert guidance to avoid generic AI outputs in proposals.

Music Provided by M PATH MUSIC

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios, it’s time for Women in Motion. Brought to you by WBEC-West. Join forces. Succeed together. Now, here’s your host.

Lee Kantor: Lee Kantor here with Renita Manley. Another episode of Women in Motion. And this is going to be a good one. But before we get started, it’s important to recognize our sponsor, WBEC-West. Without them, we couldn’t be sharing these important stories. Today’s topic is how to use AI to clearly articulate your differentiators, prove your credibility and win more contracts. Renita, this is a very important show. And we have with us Steph Nivinskus with SizzleForce to help explain all this stuff.

Renita Manley: That’s right. We have Steph who’s joining us again today. Steph has become our, like, WBEC-West AI marketing guru. But this time, she’s actually educating us on how we can use AI before the proposal process even begins. And for those of you who are attending our conference in Phoenix, Arizona this December, Steph will be continuing this conversation in person. But at the conference, she’s going to be giving way more insight, and she’ll be answering your personal questions about your business. So, let’s start off today with this question about your session. On your session description, there is a powerful statement about it. It says that if buyers don’t instantly see what sets you apart, you won’t win. So, why do you think so many businesses struggle to clearly communicate their differentiators?

Stephanie Nivinskus: I think one thing that happens all the time, especially I see this all the time in the WBEC circle, there’s so many brilliant women that are way too close to their own brilliance, right? They know what they do. And often, they don’t know, though, why it matters. Or in some cases, they know exactly what they do and they know exactly why it matter, but they don’t do a good job of articulating that well to other people, right? So, other people are left to guess, right?

Stephanie Nivinskus: Like it’s pretty crazy, honestly, when I will sit down next to different people and I’ll say, “Oh, so what makes you different?” and how many of them will give me like some snooze-worthy response like, “Oh, well, we have great service,” or “We’re really known for our quality work,” or “We’re all about integrity.” And when the truth is, literally, anybody could say that. Anybody. And everybody does say those things. So, that doesn’t Set you apart in any way, right? Like what I think is really missing here, it’s not talent, it’s translation, right? So, like, when you learn how to use AI properly, it gives you not just words, it gives you words that take you from being like everybody else to being unforgettable.

Renita Manley: All right. That sounds really good. So, here’s my next. It actually sounds really good because I know some WBEs might be wanting to know, “Well, what type of differentiated can I have?” But she can’t tell you that unless you come to the conference or you ask SizzleForce marketing directly. So, I want to ask you next. Many WBEs do feel like their proposal writing skills are very strong, yet they still get shortlisted. So, besides the differentiator aspect, what else is missing?

Stephanie Nivinskus: Yeah, I think a lot of times, people sound really competent on their proposals, but they don’t sound compelling. And there’s a big difference, right? Like buyers, at the end of the day, every buyer wants to feel understood. And that doesn’t matter. If you’re selling WBE to WBE or you’re selling to the corporates, it doesn’t matter. Everybody wants to feel understood. They want to feel like you get them. And so, one thing that I am frequently advising people of is the importance of connecting the proof of your capabilities to the pain points that the proposals reveal, right. When you start doing that, that’s how you get evaluators looking at it and saying, “Oh, my gosh. Finally, someone who gets us,” right. That’s how you move from being qualified to fulfill the proposal to actually being chosen to fulfill the proposal.

Lee Kantor: So, let’s get a little bit into the weeds with the AI portion of this. A lot of people, hopefully, everybody, but definitely a lot of people are playing around with AI, and they’re probably using it in a kind of a superficial surface manner, and they’re not really kind of wringing out the most value from AI. Is there anything you can share when it comes to AI on how to use it strategically to help a business clarify, amplify, and really have their differentiation shine? Is there something you can share about that, so that they can stand out and be the one that’s chosen instead of just another one on the list?

Stephanie Nivinskus: Yeah. So, one mistake I see people make is they often will just insert really generic prompts. There’s so many of them that are floating all around the internet, all around social media and people will be like, “Oh, my gosh. Use this magic prompt and it will do all these things for you.” And really, about 99% of them are complete garbage. I’m sorry to break it to you, but they are complete garbage.

Stephanie Nivinskus: So, here’s what I want you all to know. Any outputs you get from AI are a direct reflection of what you have fed it, right? So, this is why it is so important to equip your AI to write on your behalf in a powerful way. So, like some things that you might want to feed it, you might want to feed it your case studies. You might want to feed it your testimonials, an audience profile, the psychology, the things that keep them up at night, the things that they fear, the things that they have been burned by in the past and are not willing to let happen again, any differentiators that you’ve already identified, and then you continue to peel back the layers of the differentiating onion as time marches on. The more that you start doing this, the more likely AI is going to be giving you content that really has extracted consistent themes for you, right? This is how it hones in on your tone. This is how it generates content that’s really rooted in the unique insights and the unique value that you provide.

Lee Kantor: Do you have to give it kind of competitor information to give it some context, so it knows what’s special about you versus what other people in the market are doing? Is there any value into kind of giving it outside information, maybe industry information that isn’t just all about you, but it’s just about the ecosystem as a whole?

Stephanie Nivinskus: Yeah, there’s definitely a place for that. The important thing is to understand how to provide that information and communicate it to the AI, so it does not mix signals and think that that competitive information is actually yours, right. So, yes, to the question, should you provide competitive information. And when you do that, you make sure to educate the AI. Say, you know, being very clear, “This is information on my competitors. I’ve named this file XYZ.” And then, you make sure the file that you upload is called XYZ or whatever it is, right. And then, you need to instruct it saying things like, “I want you to analyze what you see that my competitors are talking about doing, positioning,” all that stuff, “but I do not want you to duplicate it. I want you to identify my key differentiators knowing what theirs are.”

Lee Kantor: And when it kind of spits out its response, how often is it important to just kind of push back and ask it to dig deeper or to take another look at this or I disagree? Like, like how much back and forth is there or do you just take whatever they just kind of give you?

Stephanie Nivinskus: Yeah. Well, I think that depends on a couple things. I think it depends on how much time you have. And I also think it depends on how deep you really want to go. I mean, I get into very, very, very long and detailed conversations when I’m using AI to generate any type of content. Even though I know how to write killer prompts, I still get into this because I think genius is uncovered through discussion and brainstorming. And so, I largely will use whether it’s ChatGPT or Gemini or whichever one it is, I will use it as my brainstorming partner. I call it sparring, right? I’ll also ask it to do things like act like my harshest critic and tell me why what you just wrote is the worst thing I could ever say. And you start getting very interesting feedback at that point, and it will help shape what you’re writing. Of course, it really depends also on how strong of a writer you are, because some people might be like, “Oh, my gosh. It’d be easier to just do it myself than spar with ChatGPT.” And for some people that’s true. But most people, it’s not true because most people aren’t going to consider all of these different angles.

Lee Kantor: Yeah, I find that people aren’t kind of pushing enough. Like they’re just taking kind of the first response back, and then moving on instead of kind of doing what you’re doing is really getting in there, and digging in, and going layers and layers deep, and looking at kind of facets that you’re curious about and you want them to kind of poke at and to find that, uncover that hidden gem or that kind of clever answer.

Stephanie Nivinskus: Yeah. Most of the time, when people are copying and pasting the first answer, often even the second answer, they’re getting a bunch of regurgitated, snooze-worthy stuff, right? They’re getting stuff that it might sound nice when it first is read, the words sound pretty, but they don’t do anything to set you apart. They don’t do anything that makes somebody that’s reading it feel energized or motivated or driven to take any sort of action because it’s just more noise. It just sounds like all the other stuff that’s out there.

Lee Kantor: Now, ultimately, the WBEs want to be differentiated as the obvious choice in their RFPs. Is there anything that you see as kind of the low hanging fruit that can help them become that obvious choice?

Stephanie Nivinskus: Yeah. Yeah, definitely. One thing is to rely on AI to help you build what we call visibility equity, okay? So, whenever you have an insight of any kind, you want to ask AI to repurpose it into other types of content for you. Specifically, thought leadership content in this particular case, right. So, for example, let’s say that you were interviewed on a podcast, right? You would take the transcript from that podcast, upload it into AI, and then say, “Help me repurpose this discussion into three different pieces of thought leadership content.” For example, a lesson that can be learned from this, a misconception that can be debunked from this, a commentary on why this is extra important, something like that.

Stephanie Nivinskus: And then also have it — creating unique content for different platforms, as well as unique content for the same platform. So, let me explain. That kind of sounded confusing but, for example, when you go to AI, you don’t want to say, “Create something for LinkedIn.” And every single time you just get a text post, okay. That’s going to get real boring. It’s not going to differentiate you, right? You need to take advantage of the different types of content that you can put on LinkedIn. So, have a text post at one point, have a video at one point, have something with an image at one point. Get that variety to keep your audience engaged.

Stephanie Nivinskus: And then outside of just LinkedIn, whatever other social platforms you’re on, say, for example, you’re on LinkedIn but you’re also on YouTube, right? How can you repurpose this podcast script into a YouTube short, something that’s under 60 seconds, maybe even 10 seconds, seven seconds, right. What nugget can you grab out of this to make it applicable over here? And when you get AI being your content syndicator, so to speak, that’s when you’ve tapped into real power.

Lee Kantor: So, now, we’re just scratching the surface on all this. At the workshop, I’m sure you’re going to be digging in a lot deeper, and it’ll be a lot more interactive with the attendees. Can you tell us where the WBEs can go to experience this workshop firsthand? I know it’s in December. Do you have the logistics or website?

Renita Manley: Yeah, Lee, you know what, Stephanie, I was going to answer that for you if you want me to. Or did you?

Stephanie Nivinskus: Yes, please. Yes, please. Because I was like, I know it’s in December in Arizona.

Renita Manley: It’s something. Okay. The conference is actually taking place December 16th through the 18th in Phoenix, Arizona. And Stephanie, along with another WBE by the name of Lisa Rehurek, those two will be diving deeper at the conference into how AI can be more helpful with your proposal.

Renita Manley: Now, this is the word on the street, and I’m not here to gossip or do anything like that, but I’m just being very honest. I am learning that corporates or whoever’s who’s reading these contracts or proposals, they are starting to see patterns in their submissions and it’s getting rather boring. I guess maybe Stephanie, everybody’s using the same prompts, and they’re getting the same regurgitated information. So, don’t think you can bypass coming to our conference just because you can Google what prompts should I use for this proposal, for this RFP? You probably need to talk to people like Stephanie and Lisa, who will be presenting at our conference, so they can give you the real inside scoop on how to update those prompts to ChatGPT and how to play around and maybe even manipulate ChatGPT to help get you those proposals that differentiate you from everybody.

Renita Manley: So, if you want to talk to Stephanie more and Lisa more again, Lisa’s another baby who will be presenting at our conference coming up on AI and RFP integration, go to our website WBEC-West.com. That’s WBEC-West.com and register to join our conference. That’s in person December 16th through 18th in Phoenix, Arizona.

Lee Kantor: And Steph, if somebody wants to connect with you about SizzleForce or just connect with you in general, is there a website for SizzleForce or maybe your LinkedIn kind of coordinates?

Stephanie Nivinskus: Yeah. Absolutely, yes. Sizzleforce.com. I always say sizzle like bacon, force like may the force be with you. SizzleForce.com. And you can find me on LinkedIn. My name’s a little crazy. So, hopefully, it’ll be in the show notes that can be a link to me on LinkedIn. Also, if you really want to learn more about how to use AI practically to grow your business, I do a ton of stuff on TikTok that I, then, repurpose on YouTube and Instagram and Facebook.

Lee Kantor: Well, thank you so much for sharing what you do. You do important work and we appreciate you.

Stephanie Nivinskus: Thank you. I’m so excited to see everybody in December.

Renita Manley: Me too. I’ll be there. I’ll be there this year, Stephanie. Looking forward to meeting you.

Stephanie Nivinskus: You too.

Lee Kantor: All right. This is Lee Kantor for Renita Manley. We’ll see you all next time on Women in Motion.

 

Tagged With: AI, Sizzle Force

BRX Pro Tip: How the Network You’re Building Today Will Serve You Tomorrow

October 22, 2025 by angishields

BRXmic99
BRX Pro Tips
BRX Pro Tip: How the Network You're Building Today Will Serve You Tomorrow
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

BRX-Banner

BRX Pro Tip: How the Network You’re Building Today Will Serve You Tomorrow

Stone Payton: And we’re back with Business RadioX Pro Tip. Stone Payton and Lee Kantor here with you. Lee, much of our work is kind of based on this principle, but let’s dive into it a little bit and explore ways that the network we’re building today is going to benefit us down the road.

Lee Kantor: Yeah. And this is one of the superpowers of Business RadioX. People who partner with us know this. I mean, they see it happening every day. Our tool is great at building a network. But you got to remember, building a network isn’t just collecting contacts. It’s not just about piling up LinkedIn friends or Facebook friends or anything like that. It’s about cultivating relationships with real people, with real human beings that are going to grow into opportunity, insights, and the support you need down the road.

Lee Kantor: It’s so important to look at these connections as human relationships and really invest time in cultivating those relationships and growing them from a superficial acquaintance-like relationship to a more meaningful human-to-human relationships that’s mutually beneficial. One of the best parts of doing this relentlessly is that this is going to benefit you in lots of ways. It’s going to benefit you today, but most importantly, it’s going to benefit you way down the road in ways that you can’t even imagine today, long after that initial meeting.

Lee Kantor: So, number one, a strong network means people thinking of you first and sending warm leads your way. If you can do that with enough people, your business will never suffer. When you’ve invested in genuine connections, referrals are going to come naturally and it’s going to multiply your reach.

Lee Kantor: Number two, your network is your personal board of advisors. These are people that when you are faced with challenges or troubles or have to pivot, you have trusted voices to turn to that’s going to accelerate better decisions on your part and faster growth.

Lee Kantor: Number three, this, kind of, partnerships – joint ventures, creative collaborations – are going to come from your network connections. These are the people that are going to open doors that you wouldn’t have found by yourself. And these are the people that are going to help you take your business to the next level. So, keep planting seeds, keep nurturing relationships, and keep showing up authentically. Your future self is going to thank you. And if you’re having trouble in this area, please contact us at Business RadioX. We have the cheat code that is going to help you build a network and a community that’s going to serve you today, tomorrow, and way down the road.

BRX Pro Tip: How to Identify the Next Thing That is Going to Move the Needle in Your Business

October 21, 2025 by angishields

BRXmic99
BRX Pro Tips
BRX Pro Tip: How to Identify the Next Thing That is Going to Move the Needle in Your Business
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

BRX-Banner

BRX Pro Tip: How to Identify the Next Thing That is Going to Move the Needle in Your Business

Stone Payton: And we’re back with Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, I tell people all the time that my business partner can’t just see the future, he can see around the corner. So, I got a question for you. How do you identify the next thing that’s going to really move the needle in your business?

Lee Kantor: Yeah, I think it’s important to really focus in on the things that make a difference in your business and things that do move the needle because, a lot of times, people are just doing the thing that they did before. And that might have worked before, and that might have been effective before, but it may not be working today. So, how do you find the things that will move the needle in your business? What are the actionable steps to spot and seize that kind of high leverage move?

Lee Kantor: Number one, start by looking at kind of your KPIs. What are your key performance indicators? Which areas show the biggest gaps or opportunities? Is it lead generation? Is it conversion rate? Is it customer retention? Find the thing that you’re already kind of doing and see where there’s opportunities or where there is a gap. If you can pinpoint where progress will have the biggest ripple effect, then do more of that. And then, once you’ve identified kind of, “Okay, this is my highest impact idea,” then do some testing around it and do some testing quickly. Launch a campaign, tweak a sales script, try a new channel, but measure the outcomes to decide, is it working? Is this the thing that’s going to be the needle mover that I need before kind of doubling down and investing more into it?

Lee Kantor: So, experiment. And then when you find something that works and that’s effective, then double down. The needle moves for those who prioritize smart, focused actions over just kind of doing the thing that they’ve always been doing. So, look, keep your eyes on the thing that has the biggest impact, ask the right questions, and don’t be afraid to experiment and test.

Rediscovering Joy: How Lumina of Hope Empowers Women to Thrive Amidst Challenges

October 20, 2025 by angishields

CBR-Coco-Collier-Feature
Cherokee Business Radio
Rediscovering Joy: How Lumina of Hope Empowers Women to Thrive Amidst Challenges
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

In this episode of Cherokee Business Radio, Joshua Kornitsky talks with CoCo Collier, founder of Lumina of Hope. CoCo shares her personal journey through grief, health challenges, and career changes, which inspired her to create a nonprofit supporting women and mothers of children with special needs. Through retreats, mission work, and community programs, Lumina of Hope provides rest, connection, and resources. CoCo discusses the unique struggles these women face and invites listeners to get involved, emphasizing the importance of community, compassion, and empowering women to heal and thrive.

Brought to you by Diesel David and Main Street Warriors

CherokeeSponsorImageDieselDavidMSW

CoCo-CollierCoCo Collier is a speaker, cancer warrior, and founder of the Lumina of Hope Foundation, a 100% volunteer-run nonprofit dedicated to empowering women through retreats, mission trips, and community events.

After overcoming her own seasons of loss, illness, and uncertainty, CoCo turned her pain into purpose—creating spaces where women can rest, reconnect, and rediscover their strength through God’s light.

Her journey inspired the creation of Lumina of Hope, which now serves women from all walks of life, including mothers of children with special needs, cancer warriors, and those navigating grief or burnout. 720x720Signage-LOHWhiteNAMEONLYonPurpleBackground3.7.25

CoCo blends faith, humor, and hope to help women live boldly and believe bigger. Whether leading a retreat, speaking on stage, or connecting online, her message is the same: faith isn’t boring—it’s fierce, freeing, and full of fire.

Follow CoCo on socials @cococollier.

Lumina of Hope: https://bio.luminaofhope.com
CoCo Collier: https://hopp.bio/cococollier

Episode Highlights

  • The mission of Lumina of Hope to support women and mothers of children with special needs.
  • CoCo’s personal journey through grief, health challenges, and career transitions.
  • The impact of community and connection on healing and personal growth.
  • The importance of retreats and community programs for women facing hardships.
  • The unique challenges faced by mothers of children with special needs, referred to as “anchored mamas.”
  • The role of faith and affirmations in overcoming personal struggles and health issues.
  • The significance of creating safe spaces for women to share their stories and connect.
  • The nonprofit’s reliance on community support, donations, and volunteer efforts.
  • Plans for future events, including retreats and mission trips to support women in need.
  • The ongoing commitment to empower women and raise awareness about their challenges and needs.

Transcript-iconThis transcript is machine transcribed by Sonix.

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Woodstock, Georgia. It’s time for Cherokee Business Radio. Now, here’s your host.

Joshua Kornitsky: Welcome back to Cherokee Business Radio. I’m your host, Joshua Kornitsky professional EOS implementer, and I’ve got an absolutely incredible guest for us to talk with today. But before I get there, I just want to remind everybody that today’s episode is brought to you in part by our community partner program, the Business RadioX Main Street Warriors Defending Capitalism, promoting small business, and supporting our local community. For more information, go to Mainstreet Warriors and a special note of thanks to our title sponsor for the Cherokee chapter of Main Street Warriors. Diesel. David. Ink. Inc. please go check them out at diesel. Com. So as I said, I’ve got somebody really special today. Uh, she and I connected a while back, and I just can’t get over all she does. So my guest today is CoCo Collier. She is the founder of Lumina of Hope, a nonprofit dedicated to creating meaningful experiences and support for women and mothers of children with special needs through retreats, mission work, and community programs. Lumina of Hope helps women step outside their comfort zones and find renewed purpose. Coco’s work blends courage, compassion, and connection, empowering women to heal, grow, and rediscover their strength. Welcome, Coco. It is truly an honor to have you here.

CoCo Collier: Thank you so much, Joshua, I appreciate it. It’s an honor to be on here.

Joshua Kornitsky: Well, let’s begin at the beginning. I always wondered.

CoCo Collier: Okay.

Joshua Kornitsky: Origin story. Um, tell us a little bit about yourself and your For background, and maybe the spark that led to the creation of of Lumina of Hope.

CoCo Collier: Okay. So it’s it’s a little bit of a journey here, but I’m going to go back a little bit because it’s important. Um, it’s a part of my story. And about seven years ago, I lost my mom to cancer. And I went through the grieving process, which, as so many people know, it’s different for everyone. Right? And there’s the timing is different for everyone. How they handle it is different. Um, for me, it hit me, um, very badly. I could say I fell into this toxic relationship with grief. And, um, it was almost like he was this, this being that was in my home that was really attached to me. And every time I start to kind of get away from the grieving process and from grief, um, and I start to see, you know, my kids were little at that time and I’d start to see them and realize, you know, they’re still in this room here, and I’ve got to pull myself together. And I was start to to get out of that funk. And then it was like he would call, claw my leg, pull me back in into that relationship. And so, um, I went through quite the process to, to get to where I am today, and I had to fight for that, and I had to eventually break up with grief and and kick his butt out the door.

CoCo Collier: Trust me, it was it was much harder than I thought, um, or I ever dreamt that it would be. So I went through years in that relationship. Right? And I was living in Missouri at the time, and I knew that if I stayed where I was, that there wouldn’t be much life left in me at some point, because it was quite the struggle. And I eventually told my husband, I said, you know, the kids and I were going to go back to Georgia because I knew that I was I was kind of drowning in that grief and that misery. And and I said, I hope, you know, I hope you can make it. If not, we’ll figure out something. And because I knew I had. It was about surviving at that point. And so, um, we all we all moved back to Georgia and it wasn’t a magical, a magical, um, transformation. Right? Pop the bubble.

Joshua Kornitsky: Sure. If only it was.

CoCo Collier: And I’m good to go now. Right. I’m back in my beautiful Georgia, which I have no family here, but I love Georgia so much. The people here are so good to me. Um, and I just, I truly adore them. Um, and my neighborhood, my old neighbors, they became my friend family. And so I happened to when we moved back, we moved a couple doors down from my best friend and, um, you know, and so over time, things kind of got better. Um, I still knew that what was what used to work was no longer working for me. And so I needed to do something that would make me force me to put makeup on, to get dressed and to show up for somebody other than myself, because I was having a hard time showing up for myself. Right. And it was a struggle showing up to my kids school parties, you know, and just being present and acting like I live in this perfect world, when I was really struggling on the inside. And so I made another big shift from doing photography for 13 years, and I took a job at a law firm, part time in, um, accounting and within. And then that was about the same time that Covid happened, I want to say, just a few months into that, maybe half a year into that perfect storm. Right. Um, but I will say some really great things came out of that relationship at that firm and within probably about seven, six, seven. I’ll just go ahead and throw that out there for the kids, right. Six, seven months I was provided or given an opportunity to jump into the director of operations there.

Joshua Kornitsky: Obviously, you made an impression.

CoCo Collier: I did I did one that I, I wasn’t yeah. I never even dreamt of really. And so it would mean that I would actually have to go. Believe it or not, into the office during Covid. And I would be switching to full time. So some changes, right? For for me and my family. Um, but I loved it. It it just felt good. It was something new. It was something fresh. And sometimes when you are struggling to show up for yourself, you have to show up for others first. Um, that’s why I’m a pro.

Joshua Kornitsky: Very true.

CoCo Collier: Right? I’m a pro believer in that. When I hear about someone struggling, I say, well, you know, why don’t you go serve at the food pantry for a day, you know, or why don’t you go pass out food, you know, um, work with ministries or something like that. And so, um, but back to my story. So yeah, I, I did that. Things were going good. I used my commute going into the law firm. You know, this is in the middle of Covid or I mean, near the end of Covid at this point, um, a couple years into it, I’m dropping my kids off. I’ve got a decent commute, and I use that time for listening to podcasts and, you know, just trying to work on my mental health game and just grow as a being. Right? And, um, made a lot of progress. But in the meantime, my body was still kind of falling apart, like I’d had these weird symptoms that I just associated with grief.

Joshua Kornitsky: Sure. And that’s a very real thing that that mind body connection.

CoCo Collier: Right, right.

Joshua Kornitsky: And just assumed that it was dealing with the after effects.

CoCo Collier: Yeah. I remember even back when my mom was going through cancer, like, like clumps of my hair was falling out and I’d have these nosebleeds, you know, and I thought it was just associated with the stress and, um, you know, and then going through the grieving process. And I gained so much weight and I was just swollen and inflamed. If you go look back at my pictures from that from just a few years ago, you’ll see it. Um, so I remember these things were happening to my body, but I was so focused, I shifted my focus on everything work related or family related.

Joshua Kornitsky: You needed that distraction mentally as well.

CoCo Collier: Absolutely.

Joshua Kornitsky: But I’m sensing there’s more to that story.

CoCo Collier: There’s so much more to that story. And I will never forget that here I am in this beautiful law firm. Like living this dream that I did. I never even dreamt for myself. Right? Um. I am sitting in this incredible office space, and I’m standing at my desk and I’m starting to type, and then all of a sudden, my fingers just stop functioning, and, um. And they go completely white from, like, my knuckles down to the tips of my fingers. And, um, I had a freak out moment. Like, what? What the what is happening?

Joshua Kornitsky: Right.

CoCo Collier: Right. And, um, and I’m like, okay, I need to stop sticking my head in the sand. I need to go get some help. And I had had some other symptoms as well. And long story short, I found out I had to have a surgery from my gynecologist because I had some women issues there. And I just remember going back after that surgery thinking all is well, everything’s good. And she basically said, um, you know, wipe your hands on me. She’s like, I’m sorry. Uh, we found some suspicious things in your body during the surgery. We had to send it to the pathologist, and it came back as cancerous. And so at this point, I’m no longer going to be able to serve you. And I’m going to send you to a this oncologist, um, that specializes in gynecology. So, um, I had to have another surgery. I found out I had uterine cancer, which put this this girl who worked really hard on her mental game. It put me in a little funk for a couple months.

Joshua Kornitsky: I think that’s understandable.

CoCo Collier: I freaked out for a bit, um, for sure. And then I remembered. I remembered I think it was, um, maybe even Mel Robbins, I forget, but I remember her talking about, you know, just kind of like, whatever we shift our focus on, um, whatever we put our focus on is where all of our energy goes, right? And. And after I lived in that fear bubble, probably longer than I should have allowed myself to do, I popped it and I said, you know what? I’m I’m no longer going to do that. I’m no longer going to, um, live in that fear bubble and think, because I definitely had that moment of, oh my gosh, I don’t even know if I’m going to get to see my baby girl graduate high school, right? And so I popped through that, and I and ever since that day, I upped my faith based affirmations that I speak and believe and I claim it and receive. And I speak these every day over myself, every morning, every time I’m in my car, pretty much. And it’s the last thing I do before I go to bed. But I claim 45 years of not getting by years, but thriving years. So that’s one thing I do. Um, I as far as the uterine cancer goes, like I’m still part of that journey. I’m three years in now. Uh, I still have some hiccups. I still have some scares. I still have to see my oncologist every six months.

Joshua Kornitsky: Ongoing treatment and.

CoCo Collier: Yes.

Joshua Kornitsky: Associated.

CoCo Collier: I do. I have a apparently a five year journey. I didn’t sign up for. But that’s that’s it. And I also did a, a huge thing, which was one of the best things I ever did. That was seeking a functional health doctor, and I found out that I had all these autoimmune issues as well. And so that those autoimmune things is what caused all this inflammation in my body, which, you know, cancer loves inflammation. So I could no longer, you know, do the same physical things that I was doing. I can no longer eat the same things that I was eating. Like I had to make a lot some more radical lifestyle changes. So I had to go gluten free. I, um, I didn’t do anything overnight. So. And it’s not like, you know.

Joshua Kornitsky: You’re not going to. You do trust me on that one. It it.

CoCo Collier: Uh.

Joshua Kornitsky: It might be a gradual process.

CoCo Collier: Oh, I have a one friend, and she she went cold turkey, like, no sodas and gluten free overnight. And I’m like, oh. But one thing I loved about my doctor is like, she’s like, just do baby steps. Um, and so it’s been a long process, but, um, that’s one reason why I fight so hard for, like, people in the wellness industry. And I encourage women on that wellness journey because it is a journey. Like not always be on that journey, right? Um, but I’ve made radical lifestyle changes and here I am and I’m less inflamed and I’m just a healthier, healthier, better version. So life’s easy at this point. Okay, let me catch you up. As far as the timeline goes for the for the first time ever.

Joshua Kornitsky: You had a shift in geography. You had a shift in mentality with the role, and then you had a shift in a radical shift in your health. Um, and and somewhere in that journey, you thought, what I need to do now is take on more responsibility.

CoCo Collier: No, that was the last thing. Um.

Joshua Kornitsky: So how did we arrive at.

CoCo Collier: I know, I know, I tried to run away from it, and.

Joshua Kornitsky: Well, it’s a funny thing. I think the fact that you don’t see it as anything other than the positivity you bring into the world, uh, says a great deal about who you are and how you view what you’re doing.

CoCo Collier: Thank you.

Joshua Kornitsky: Not a.

CoCo Collier: Burden.

Joshua Kornitsky: Uh, but but let me stop talking and let you.

CoCo Collier: Well, okay, so I again, once again knew I. The working full time for somebody else is not going to work because I had to focus on healing my body right, and go my wellness journey. So I shifted gears. I launched my own, um, my Coca-Cola consulting business, which still ends up working with a lot of small businesses. And the niece happens to be law firms. Uh, of course. And that was great. It was super successful, I found out, I mean, because I’ve always worked I’m a I mean, I don’t know if you can tell, but I’m a little.

Joshua Kornitsky: Bit of a high energy.

CoCo Collier: Energy person. And so I’ve always joked about, um, like, I can run circles around some people and, and it’s just that I am a problem solver and I want to, you know, I want I don’t have to have someone to give me direction. I will just go out and solve the problem. And I’ll also write the book about it. Right. And let’s get some policies and procedures and. All right. We’re good to go. I just saved you, like seven days of work. So my consulting business was very successful and great things were easy in my life. I was working maybe, you know, 20 hours a week and. But making, you know, so much more money and, um, having plenty of time to go walk in the trees or in the trees, walk in the woods, which is like my favorite thing to do, and search for mushrooms and, and just have some quiet me time and self-reflection time. And so life is so easy, right? And then December comes around, um, and I will never forget the first conversation. I’m at Barnes and Nobles and this sweet older lady named Winifred, she’s 80. I find out she’s 81 years old. We’re looking at, uh, these books, the stack of books. It’s cold. She’s got, like, multiple layers on Sweetest Little Lady. And we’re looking at these these, uh, journals for next year. These affirmation books are all self-help type stuff, right? And she’s like, turns to me.

CoCo Collier: She’s like, what do you think about all this? You know? And what was funny and she didn’t know is that, um, every well, the year before, I started doing a vision board and I kind of did it in my close group circle of friends. Right? And then that next month, I was was the first time I was hosting kind of an event in my home, just opening it up to women in our community to come and do a vision board event with me, because I’ve seen how incredible and how impactful that is when you you put into words and you put those visual tools up on that vision board, right. And you actually are being proactive versus reactive to what’s happening in your life. You’re claiming things for your life. And I’ve seen it work and I’ve seen that it’s going to come into fruition. Right. Right. And so, um, so it’s hilarious that this sweet little widow friend, she turns to me and she’s asking my opinion about this. So I start talking to her and she’s like, do you mind if we get a cup of coffee? Okay, so we start talking and it’s like an hour long conversation, and she shares about some of the hardest, darkest times in her life. And so here I am talking to her. I’m also sharing contacts with some people that I think can help her. Um, you know, as far as, like, estate planning goes, like it’s just funny.

CoCo Collier: My, my tool sets are so oddly combined. This is a it’s a weird diverse, right? Yes. And so I’m connecting to her and I’m in a way kind of ministering to her, but I don’t at that time. I don’t see it that way. Right. Um, she was number one, all right. And the community of women that would start to approach me and start these conversations, and that was Winifred was the first one. And then the next day would happen again at a deli at 1:30 p.m., right down the street from me. Adelie I’ve never been to before, but decided to jump stop in there at the last second, one of the workers talks to me and she approaches me. And it’s it’s always some weird random start of the conversation, like, oh, I like your tattoo, my daughter. And this one, she was like, my daughter and I are getting ready to go to Destin, Florida. We’ve never been. I’m like, oh, that’s funny. You’ve never been to Destin, Florida. I was like, everybody here goes to Destin, right? Um, and she’s like, no, I’ve never been. And she said, in fact, we’re going to get matching tattoos in honor of my son. He I lost him last year at 17 to cancer. We talked for an hour and 30 minutes in that deli. Okay. So this continues to happen. So much so that my kids start to joke about, hey, mom, make sure if we’re about to go to the grocery store, make sure you add another hour.

CoCo Collier: You don’t know who’s going to bump into you, you know? And so it continues to happen. And in that time, I kept feeling like something’s pushing me, calling me to connect these women. Because what I know from my grief, from my dark times, is that, you know, the devil or whoever, whoever you want to believe in. Um, I mean, he’s a liar. He wants people to think that they’re the only ones going through what they’re going through. Right? Um, when you’re in that hard, dark time that no one sees you, that you should be embarrassed that you’re even thinking of, these things are shameful, that you’re going through these things. And that’s a lie. It’s it’s not the truth. Um, there’s this need that just started showing up in these conversations with women that they need to connect. They need to see that there’s other people that are in the same shoes as them, or they just went through that and they can help them. They can help pull them through that. Right. So that C started getting planted and and meanwhile I’m telling God the Universe, I’m like joking. I’m like, I don’t want to start a nonprofit. I feel like I’m being called to start a nonprofit. But that sounds like a lot of work, right?

Joshua Kornitsky: Keep getting in front of you. So.

CoCo Collier: And I’m. Yeah. And and I and I basically I’m not joking. Josh. I basically said I’m not going to do this. Like I’m telling God, the universe, whoever is pushing me this way, like, no, my life is finally easy. For once. It’s good. It’s peaceful. I’m healthy. I’m on my wellness journey. Right?

Joshua Kornitsky: We’re here today to to talk about how you didn’t do anything with that feeling. Right?

CoCo Collier: I try to run away from it, and it was almost like the universe is like, that’s so funny.

Speaker4: You just try keep running.

Joshua Kornitsky: But every.

Speaker4: Corner just turn around.

CoCo Collier: Right? And he it dialed me up. So much so that it started happening. Um, when I would go on vacation on a cruise ship, it started happening when I went on a work trip with a friend. And that final conversation, it is what led me to do this. And I went to this is kind of a weird, wild story. So you’re going to find out that I do weird, wild stuff. Um, that doesn’t probably make sense to a lot of people, but this is one of them. So my my, here we are. We’re in February. There’s a KW family reunion. You know what?

Joshua Kornitsky: Kw is not off the top of my head.

CoCo Collier: It’s real estate. It’s KW, it’s. Yeah.

Speaker4: Keller Williams real.

CoCo Collier: Estate. Okay. I’m not a real estate agent. Right? That’s one thing I’m not. Um, but my best friend was. And she had to go to that that family reunion that was in Vegas. And she hadn’t flown in over 13 years. Her husband couldn’t go with her. And I said, girlfriend, I’ll go with you, you know, because, um, Tony Robbins was going to be there, Mel Robbins was going to be there. Plus, I’ve found that when I go to these, um, other type of conventions and summits and things like that, like the tools will transfer to what I’m doing for other small businesses, right? So it’s like easy. And I was also writing some books too. So I’m like, perfect. I’ll just I’ll continue to write. It’s going to be a work trip for me as well. I’ll go with you. And so that’s what we did. We shared a hotel room, and here I am with thousands and thousands of real estate agents, which I love. The energy is so powerful, right? They’re all eager to connect, except for this one woman. And this one woman just kept looking at me kind of funny. And we were introduced at the beginning of that, that experience. And she maybe said two sentences to me at that point. But then throughout the next couple of days, even though our groups would interact, she just gave me these weird, odd looks. Meanwhile, I talked to my best friend that I went on this trip with Susan. I was I’m telling her basically what I just shared with you, that I’m feeling called to lead to start this nonprofit. And what’s wild is that, um, the days go through, right? And it’s our final day.

CoCo Collier: We’re going to fly out that night, my best friend, my roommate, and this woman who was giving me those weird looks, it’s her roommate. We all go to lunch together. So the woman that’s giving me the mean looks is. Or the odd looks. I don’t want to say mean, but just just, I don’t know, it was just off. Unusual. Thank you. Um, was not claimed she was not going to join us for lunch. Right. And we’re at this noisy, noisy diner, and it’s about 2 p.m. at this time. And we just finished eating. The waitress hasn’t cleared our plates just yet. We’re all just having a conversation, and out of the corner of my eye, I see this woman that’s been giving me these unusual looks. She comes, plops herself right next to me, and she never orders food. She just picks off, uh, the her roommate’s plate from across the table from her, and then she turns to me. She says, Coco, can I tell you something? And let me tell you, Joshua, I had chills like no other because I knew. I knew in my soul, my spirit. Like, this is going to change my life, right? And here’s what she told me. I know it was. It was the oddest thing. Like, so just imagine I’m it almost felt like I was in this movie and I’m in this busy, noisy, noisy diner. And when she says those words to me, it was like there was this hush that went through the entire restaurant. I try not to get emotional when I talk about it because I’ll never forget it.

Speaker4: Right?

CoCo Collier: And she says to me, she goes, Coco, she said, I overheard what you were talking to Sue about, which is, you know what I just shared? She said, I want to tell you, you have to do it. And here’s why. And she said, if you would have met me this time last year, you would have met a completely different version of me. She said I was hitting rock bottom. I, um, you can ask my roommate. She’s pointing across from her, and she said I was staying up till like 3 a.m. in the morning, drinking, partying, gambling. I’d come into the hotel room, I’d crash into the hotel room, a sobbing mess, and had basically a nervous breakdown. Right. She said, I go home from that, that, um, trip, and I basically do have a nervous breakdown, and I find myself on my laptop that night and I’ve got two tabs open. I’m looking at ways to end my life. Wow. And I’m and I’m also looking into mental institutions that I can check myself into because to me, that was my those were my two options. I felt so disconnected, So lonely, so just that no one understood what I was going through.

CoCo Collier: She had maybe a little bit, in my opinion, a little bit of postpartum depression. And she said, luckily I didn’t do anything. The next day my husband comes home and I tell him my struggles and he gets it as much as a husband. I mean, you know, you’re a husband to your wife, right? As much as you can get it. Um, she said, but I made some changes. I ended up seeking help, and I’ve. I’ve been on some medicine since then, and I’m in a much better place. But if I would have known about a retreat that I could have gone to just to give, take me out of my environment, that I could connect with other women that are going through the same things that I’m going through. I would have chosen that in a heartbeat because that’s what I needed. I needed to know that I’m not the only one going through what I’m going through, and that’s why you have to do it. And I remember getting on that plane that night, and I turned to my best friend Sue, and I said, well, shoot a bear. I guess I’m starting a nonprofit.

Joshua Kornitsky: Sounds like it was an inevitable path from some time back.

CoCo Collier: It it was wild. The the things that I had to go through, what I feel like was maybe going to hell and back. But there’s a reason why I did it, and it’s why I fight so hard for the women that I serve. It’s why I feel like I’m always putting on my battle gear, my warrior uniform, because I feel like so many women feel invisible and unseen, especially some of the women we serve, which is our mamas that have a child with special needs. And this this forever lifetime caregiver role that they they they were given and they accepted that assignment, right. You know, they will never be empty nesters. Like I know we will one day be empty nesters, right? Their needs are different than our needs. And so that is how and why I started Lumina of Hope Foundation.

Joshua Kornitsky: So that’s beyond incredible. And I would tell you that knew it was a journey. You told us it was a journey, and I wouldn’t ask you to cut a single thing out of that, because I think all of it was necessary to understand what brought you to creating the nonprofit. So. So you you serve moms, you serve women, you serve moms of special needs kids.

Speaker4: And yes.

Joshua Kornitsky: What way do you serve? You’ve mentioned retreats, which I.

CoCo Collier: Yes.

Joshua Kornitsky: But but what’s your overall mission? What is it you’re trying to do? You’ve talked about connection. You’ve talked about, um, helping those. I don’t think there’s a good term that exists today for the feeling of isolation other than isolation.

CoCo Collier: Right.

Joshua Kornitsky: Let me let you answer rather than me.

Speaker4: Yeah.

CoCo Collier: Well, the three words I would say that resonate the most with lumen of Hope Foundation is rest, connect and thrive. That’s our ultimate goal. Um, there’s so many women, so we serve, like I said, our mamas that have a child with special needs. We call them our anchored. Mama’s not anger anchored. Um. Anchored mama’s. And so we also serve women that are cancer warriors. Because of my mom’s journey. My journey. My VP had breast cancer at the same time I had cancer. And, um, that’s important to us, too. Um, and so those are just two of the ones. And then women that have suffered loss as well. That’s a phase that we haven’t even been able to reach just yet, because we are 100% volunteer based. Um, and so our, our volunteers, you know, we work really hard for our women and we hope to grow and be able to help those women eventually as well. Um, but we do this by providing connectable moments for them, by hosting different events in our community, for them to connect. Um, one of the things that that’s so beautiful that happened out of a February retreat of ours, which was one that was designed for our mamas that have a child with special needs, um, we were able to provide 16 women full scholarships for five days, four nights in Destin, Florida, and, um, all the food was provided. The keynote keynote speakers were provided.

CoCo Collier: I had someone donate a boat. I had a captain. A captain. Georgia is actually her name. She, um, was able to do that to to take us out on the boat throughout the day in different shifts. Um, I had a photographer that is a domestic violence survivor, and she, um, was the one that said, hey, Coco, when you bring these mamas here, I want to photograph them. And she did, and she is phenomenal. So if you look at our website, you’ll see these beautiful beach pictures of our mamas that have a child with special needs. They are they look elegant, they are photographed on the beach and they’re just stunning. And they look for new, they look refreshed, they look like they’re thriving. Um, and that retreat, so many things happened. One, there was this one lady that saw all my retreats. We do a vision board, right? Because again, you know, I talked about how important that is, and I’m a big believer in it. But this lady came up to me in the middle of that session and she’s in tears. She’s like, Coco, she said, I don’t remember the last time I allowed myself to dream for myself. It’s probably been about 21 years ago since my daughter was born. 21 years of not dreaming for your own being, your own needs. That tells you so much, right?

Joshua Kornitsky: Fathomable.

CoCo Collier: And for many of these women, it’s I mean, for some of them, it had been 15 years that she had gone away without her child. 15 years because. So everyone’s situation is different. But for this one, there was just nobody that she could trust that the child would trust as well to take care of their needs. Right. And so This same woman that came up to me, um, that was in tears. You know, she’s kind of a quiet, more reserved women out of all of this group, right? Well, what’s really incredible is that a few weeks later, she reaches out to me and texts me. She said, Coco, so many people, um, in our community around this area, saw what was happening at the retreat. And they’ve heard me talk about the retreat and all those good things have come out of it. Um, but they want to know how they can get together. And she said, basically, I think I’d like to maybe co-lead. I want to do it by myself, but if I want to do some some meetups, the women in our community that are in that special needs world and so that they can hear about some of the resources that are available and just connect with the other mamas that are going through the same things. And because at that retreat in back in February, we’ve we’ve We found that here are 16 women, much from Atlanta to Cartersville. But these women, we found out that like three of them knew about XYZ resources. Right. And these three knew.

Speaker4: About all.

Joshua Kornitsky: Live isolated to a degree. And when you discover something like that, until you came along, there was nowhere to share that.

CoCo Collier: And they realized there’s huge gaps here. Um, and what was cool at the retreat and that I’ve seen now. So this lady, um, her name’s Melanie, I’m going to tell you. And the lady that approached me, we went on a hike a month later, she’s telling me she about the women wanting to connect in our community. And she is leading our anchored mamas that meet monthly, sometimes every other month. Um, and that’s different opportunities for them to connect at, like, different churches. We’re going to McKenna farms this month, and it’s bringing women from our area around, um, just meeting other women that have already been through what they’re going through. Um, there’s some that, you know, like what I’ve seen. And when I step into this world, because I’m not so much involved in that world, that community, that space. Right? But what I’ve seen is that some of these older mamas are like, we don’t know about this program. Oh, you’ve got to get in touch with so and so. She’s the right person, the right contact at this, you know, this government office to help get your paperwork through so your child can be approved. Your adult child can be approved to have diapers, right? Um, there’s there’s connections that are happening that just desperately need to happen because the weight on these women’s shoulders are so heavy.

Joshua Kornitsky: Sure. And and you’re giving them that venue to connect. Now, if if someone is a special needs mom that that wants to learn more, um, I have to ask the question because I imagine it’s it’s the first question on their mind is you’ve said the organization is is run by volunteers. If if a special needs mom is listening, is there a cost for them to participate?

CoCo Collier: Not at all.

Speaker4: No, that’s I have to.

Joshua Kornitsky: Ask because.

Speaker4: I assume that’s the first.

Joshua Kornitsky: Question that.

Speaker4: Would.

Joshua Kornitsky: Come to mind. And and one would presume that their resources are spread pretty thin. So that’s an amazing thing.

Speaker4: Yeah.

Joshua Kornitsky: Available.

CoCo Collier: It’s it’s what I fight for. It’s what I it’s why I’m doing this. It’s why I spend so much of my time in and around our community and online, on social media is to bring attention to it, because we every single cent that comes to lumen of Hope Foundation is distributed to make these beautiful moments happen. Um, the McKenna farms is that experience. Next week is going to be phenomenal for our mamas because they’re also going. So McKenna farms is this horse farm. Okay. This equestrian place that, um, provides occupational, physical and, uh, physical and one other type of therapy. And so they’re a nonprofit as well. And they’re going to be doing a demonstration. They’re going to have a fire pit. They’re going to have a coffee bar, is going to turn into a s’mores bar for our mamas. And it’s just a time for them to rest and relax, but also connect and learn about this beautiful resource that’s available at McKenna farms. Um, but there’s zero cost for any of our anchored mamas or mamas of a child with special needs to attend if they want to find out more. They should find find me on social media. Find. Follow our website. Um, we have a private Facebook group called Anchored Mamas. And. And if they search in Facebook Anchored Mamas, that will pop up and they just join that group. And that’s how you get all the information of what’s happening, um, all these little connectable moments and resources as well.

Joshua Kornitsky: Thank you for sharing that, because I was going to ask you what’s the best way? And we’re not. We’re not at the point where I’ll get all your your.

Speaker4: Yes, yes.

Joshua Kornitsky: And I’ll ask you about that when, when we’re closer to the end of the interview. But I had a few more questions, if that’s okay. Um, so since you founded the now, did I say it wrong? Is it the Lumina of Hope Foundation?

Speaker4: It is.

Joshua Kornitsky: So I had left Foundation off my. My apologies.

CoCo Collier: No.

Joshua Kornitsky: Since you founded the Lumina of Hope Foundation has the the overall mission in who you serve. Very clear on that. Has it evolved any have you have you seen additional needs that you’ve brought in the the scope?

CoCo Collier: Oh man, that’s a great question. I definitely there’s so many needs out there. That’s the that’s the thing. Um, there are so, so many needs. And um, for the we’ve kind of gone into more of our that the mamas that have a child with special needs are anchored mamas. Right. We’ve kind of gone more heavy into that right now. Um, because there’s no roadmap for them. That’s one thing I’ve seen is there’s no just simple playbook for, oh, my child was diagnosed with XYZ. I just need to do this and I’ll be able to take care of their needs. Like that does not exist. And I see these women just struggle so much with with battles for that. Like I said, the diapers, um, adult diapers is a big need.

Speaker4: Which is something.

Joshua Kornitsky: That someone who’s not in that universe would never occur to them to be a concern one way or the other.

CoCo Collier: Right. And, um, I’ve learned that also some some I’ve learned it so many things by these women. So let me tell you my connection with the special needs community and why that was even something that I sought after. Um, so my mom that that I lost, she worked with adults with special needs because her sister was born with special needs. And her sister, my aunt, never learned to walk. And at age about age 13, they had to move her into a home because my grandmother just was not able to care for her anymore, and she passed in her 30s. And so, um, that is how I am pulled into that world. Um, it’s a way I honor my mom, um, who was so incredible, such a game changer for her community in southern Illinois as a social worker. Um, she fought for the people that couldn’t speak for themselves. And she also did crisis calls every other weekend. She was just an incredible, mighty woman. And it’s the way I honor her. And I honor my aunt is through our anchor mamas. And I try to give them a voice because, um, like I said, even this one lady was telling me about how, you know, just walking in the grocery store and she’s walking with her special needs, um, her daughter that has special needs and the wheelchair. And she just feels so invisible. There’s so many people that feel invisible and unheard. Unseen, and they need someone to fight for them because they’re fighting for their child.

Joshua Kornitsky: And it’s.

CoCo Collier: Hard. They’re exhausted.

Joshua Kornitsky: Right. And it’s hard for them to even envision the additional fight of the bigger picture, because it’s trying to get through the day.

CoCo Collier: Right. And, I mean, I cannot imagine I talked to this one, mom at this, um, dinner the other night. And she’s an older, older woman. Her and her husband are in the process of interviewing possible caretakers for their son. That’s an adult with special needs for when they pass. Like.

Joshua Kornitsky: Wow.

CoCo Collier: We never.

Joshua Kornitsky: Right.

CoCo Collier: Right. So many people don’t even think about that. And can you imagine what that’s like entrusting not I mean, they’re trying not to fight, not to use a facility and to find a caregiver in a home. But think about that game plan and oh my gosh, just so much the legal work behind it.

Joshua Kornitsky: My brain struggles to comprehend that.

CoCo Collier: Right.

Joshua Kornitsky: To have to think about that provision.

CoCo Collier: Yeah. So they have so many needs. And so, um, you know, I’ve, I’ve just started we, we launched, um, on Amazon. We have a lumen of hope kind of wish list and oh, some, some of the items are for our retreats and some of them are for our mamas as well and for the women we serve, because I’m all let me tell you, I, I see, um, I have to turn people away because I just don’t have enough. I don’t have supplies or I’m not able to help them, and I have I don’t turn them away with nothing. I, I try to steer them in the right direction. And here’s another resource that you can reach out to for help. But, um, it’s silly, but there’s just some things that that even the government won’t well, they will pay for. But man, the types of hoops.

Joshua Kornitsky: That these.

CoCo Collier: Ladies have to go.

Joshua Kornitsky: Through. Time for federal funding on anything. Um, and, and how would folks find that Amazon. Is it a wish list?

CoCo Collier: It is. Yes. So if they search Lumina of Hope, um, it should pull up Lumina of Hope Foundation. And it’s a wish list. And. Yeah, it’s on Amazon. Um, and then I know these women, um, you know, they reach out to me. Like I said, I’ve got this little running list going through. And, um, if there’s ever anybody that someone wants to give an item to specifically, directly, they just need to email me. They just need to reach out to us on our through our website and let me know. It’s my responsibility to make that connection happen. So like if they even say, hey, I’ve got a friend who is a mama, um, that desperately needs to go to like our retreat that’s coming up in December. I want to sponsor her. Give me that. So when they make that donation, they can send it anonymously. They can also reach out to the the number that’s on our website or email us on our website and let us know about that, and we will make that happen to make sure that that donation goes directly for that woman to attend that retreat. Right. So, um, we have ways to make it. To make it happen. Just to bless a mama. And that’s what we want to do. We want to spark some hope and give them that rest, connect and thrive. Bring them back home recharged.

Joshua Kornitsky: And for clarity, you are a nonprofit.

CoCo Collier: We are. We are 100% volunteer based nonprofit, 500 1C3.

Joshua Kornitsky: And and the reason that I want to to establish that is that charitable giving to a nonprofit is very different than donating to an organization you support. And as a primary office or our primary audience are business owners. And it’s important that they know that corporate giving is also potentially tax deductible. We’re not tax advisors, so we can’t say for sure. Right. Donating to a 500 1C3 is a legitimate donation. So out of curiosity, because of the reach that we both may have in our connections, Actions. Are there any specific needs that at a high level that that right now you’re trying to satisfy?

CoCo Collier: Um, yes, absolutely. So, um, we and I’ll say this, we did not do a gala this year, um, which is our big fundraiser. All right. Um, because my BP has some health stuff, and, um, was not able to spearhead that. Right. So we’ve got I’ve got a new person that is going to run a gala for us in March. Right? So we have sponsorship opportunities there. All of our retreats have sponsorship opportunities as well, and our community events as well.

Joshua Kornitsky: And so business that works predominantly with women. What a fantastic way to get in front of them.

CoCo Collier: Right. Um, what I’ve. Yeah, what I’ve learned is that there are some great little even like mortgage um, I think mortgages, there’s some special, unique things for, for our women that we serve that are out there for them. Um, and so this is a great opportunity for some of those businesses to sponsor and get y like get their name out there and their face in front of these women. Um, but gosh, we have so many, so many needs. Um, our, our, our biggest is, is to help make these retreats happen to us because it’s not a simple, easy, um, or like a little cabin in the woods, right? Like. No, because I do. I speak all the time about, you know, our, um, you know, I am faith based. I am a believer. And I’m like, our God is a God of abundance. And and I know that, you know, and whoever you believe in, like, like they’re limitless, like we are. We can be blessed like it’s theirs, ours for the taking. And so my, my whole goal is to just love on these women. When they come to our retreats, we spoil them rotten. We take care of their food. It’s all anti-inflammatory. Um, this December retreats all gluten free as well, because most of our, our women have learned that they kind of got to remove the gluten, right? And so, um, we’ve got the right speakers that are coming in to speak and pour life into these women. Um, we’ve got some fun moments happening at this retreat, but the five days, four nights is a necessary thing for these women, because we’ve learned that for so many women the first two days, they’re still trying to shake off life. Um, the stress.

Joshua Kornitsky: We equate it to a vacation from work, where it usually takes a day or two before you’re able to let go. And work is a lot simpler than than letting go of that type of a mental connection. Yes, child.

CoCo Collier: Yeah. And what we saw in the, the February 1st is that on day three, there was something so powerful is that it’s like women’s guards just finally dropped. Right. They started opening up more and more. They started connecting more. They started they looked like completely different women than when they walked through the door. The stress was off of them, you know. And they had hope again. They had hope.

Joshua Kornitsky: How how often are their retreats available?

CoCo Collier: So, uh, so this year.

Joshua Kornitsky: It’s a function of of.

CoCo Collier: Yes.

Joshua Kornitsky: Budget and donations. Uh, yes. You plan to have. Well, you you’ve mentioned both November and December, so I presume those are already planned and going to execute.

CoCo Collier: Yeah. So, um, we are a side note here. So timeline wise, we are still what I feel like is maybe not necessarily a baby nonprofit. We’re kind of in toddler stage. We got our diapers. Right. Um, so we’re about a year and a half in, uh, last year we were able to have two or last year we were able to have two retreats. This year we’ve had this December 1st will be our third one. Um, no, it’ll be our fourth one. Wow. And the December retreat was not necessarily planned. Okay, this is another one for our moms that have a child with special needs. Um, this happened because one of the ladies that attended our February 1st said Coco. Again, different woman, different community, different network. She said people are desperate to to get to experience this, to get away, to have that pause and that reset. Right. If I can help financially make this happen, and we put another retreat on the calendar for December of this year, and I will tell you, I definitely had a little freak out moment because I was like, oh my gosh, that’s a lot. All right. That’s a big that’s a big ask. Um, can we make this happen? Can my volunteers make this happen? Can I make this happen? And I said, if you can help, if you can make the funding happen, I will move mountains for these women. And so that was not planned. But we are doing it in December thanks.

Joshua Kornitsky: To the generosity of of donors. That’s.

CoCo Collier: Yes. And one of the ladies husbands works for Coca-Cola. They have the matching program, which is phenomenal. Big time, big help. And so that was such a blessing. And that retreat is actually an LJ Georgia, so very close by. So if someone a local business is listening to this and wants to sponsor like that sponsorship, you can come up and spend 15 minutes, 20 minutes talking to these mamas in person about why your business would be good for them, right? What you can do to help better their lives and get that face to face contact. Um, that one is actually at a lake, a lake house. There’s a barn next door to it. We’re going to do a country line dancing for our mamas as well. Um, but we’re able to provide for that one as a slightly smaller retreat. It’s going to be 12 women that attend that retreat. So all on scholarship. They’re not paying one single cent. Wow. Um, they are connecting on Facebook through another private Facebook group where they get to start the connection early. They get to figure out carpooling, which is also kind of purposeful because that allows them to kind of forces them to connect before they arrive, because it doesn’t matter what age of any of our women are or how successful I’ve learned any of our women are. But there’s still that fear that unknown of going to a place with a bunch of complete strangers. Right? I’m going to go spend five days with all these strangers. Um, there’s that, those nerves. And so the carpooling helps us kind of get rid of some of those nerves. I want to say, um, but, yeah, that’s. So that’s a that’s our retreat. That’ll be the third one this year. Um, we have next year’s different next year, we have on our calendar a we have our gala that’s going to be March 28th at Holbrook in downtown Acworth. Um, I don’t know if if you’ve ever been to Holbrook.

Joshua Kornitsky: Uh, I’ve certainly seen it. And I’ve met some folks from Holbrook.

CoCo Collier: So it’s an active adult facility upstairs. They have this beautiful, beautiful area, this space. Um, and so that’s where our gala is going to be. We’re going to have two artists that are teen artists that are going to be doing live demonstrations, and that’s going to be auctioned off at the end of the night, which I’m super excited. So I love seeing teenagers like, do what they are passionate about doing, and we have some talent in our area. Um, so that’s happening. And then we have a mission trip that we’re doing in April. Um, it is actually April 6th through the 11th. It’s during the Cob and it’s in Bartow County. What is Woodstock? Is what county is that?

Joshua Kornitsky: Cherokee.

CoCo Collier: It’s Cherokee. Thank you. I couldn’t think of that. Cherokee County. I think that’s during their spring break, and we have a couple spaces left for that. This is our first mission trip to Guatemala. It’s not my first time. It’s actually where my daughter was born, um, 18 years ago. And so, uh, I’ve been back on mission trips to Guatemala many times, and I had a couple women approached me about about this need to go on a mission trip like that. They were feeling they really wanted to go serve. They didn’t necessarily want to do it through like a church organization. They didn’t want to do it with a bunch of men. They didn’t want to go build a house because they were fearful they’d never been on a mission trip before. Um, and I was like, well, why don’t we do it through women of Hope Foundation? She’s like, you can do that. It’s like, I’ll move mountains. I’ll. I will move mountains to serve our women. So we’re going to serve single mamas in this community in Guatemala. Um, we’re flying to Guatemala City, and I’m so excited. We’ve got teen girls that are coming. We’ve got three teenage girls that are attending, um, we’ve got two anchored mamas that are joining us, and we’ve got space available. We’re able to add more to our group. We’re partnering with a team that’s down there living and serving your year long in Guatemala. And so we are able to customize this mission trip. And um, because I know for many it’s their first time on a mission trip, right.

Joshua Kornitsky: So I imagine that’s pretty intimidating, dating.

CoCo Collier: Right. And so I was like, and I said, let’s build this. I partnered with Serpent Life. I said, let’s build it especially for our teen girls. I want to plant that seed of of serving these other communities that, you know, are in a different world than we are in. Right? Um, their needs are different than our needs. And so we are building that. We’re going to we they have these water filtration kits that we can put together at the location we’re staying at, and then we’ll go put them into their homes. Um, their homes, you know, are basically a shack, a hut on a dirt floor. But we’re able to provide them some clean water, which is great. We wanted to do that. Um, we’re going to have some activities there for the kids to, to bring them in. We’re going to feed them, love on them, do some artwork with them, do some sports and, um, just share about what we’re doing. I love I mean, just show them some love and support. Like, who doesn’t need that, right.

Joshua Kornitsky: Absolutely. So I have one last big question. Yes. Last big question is where do you hope to bring the Lumina of Hope Foundation? What’s what’s your big goal if if there’s obviously you’re serving a diverse community of women with diverse, uh, let’s just say spectrum of needs. Um, but if if you had one big goal for the organization, what would that be? Where do you want to grow this to?

CoCo Collier: Yes. Um, that’s a great question, Josh. I would love to grow this globally, I really would, I would love to.

Joshua Kornitsky: Small aspiration. Nothing about this conversation’s been small, so.

CoCo Collier: Well, and that’s the problem with thinking without limits.

Joshua Kornitsky: Well, or that’s the benefit which which I’m all about the reframe, right? Everything you, uh, leads me to believe that that will likely be the case one day. I don’t know why I even said likely it will be the case one day.

CoCo Collier: Right? I feel like I have been I popped so many fear bubbles at this time. You know, these things that used to stop me. They used to prevent me from speaking up. They used to prevent me from doing so many things, let me tell you, because I used to have a speech problem like that’s just one of them, right? And now I do public speaking, right? Like what the what? Who who would have ever dreamt that that this girl Coco would be doing that right? Um, but I’ve popped so many of them that it does not scare me anymore. Because I know this. I know, like, just like before you go to work out in the gym, right. If, let’s say that you’ve been, um, someone that the one of those people that just hate exercise, right? And you’re always stressed. You’re like, oh, I know I need to go to the gym. There’s always that little mental battle, right? That that it’s like, oh, you know, let’s just put it off one more day. You can go, you can go to the gym or, you know, there’s something in the universe that sometimes wants to battle it out with you because the, you know, because for whatever reason, there’s something amazing.

CoCo Collier: Once you do it, once you get there, once you go through it. And at the end of that exercise, you feel incredible, right? And so I have learned that by popping through and pushing through these fear bubbles, there is something so beautiful at the other end of it, the other side of it. And they don’t scare me anymore. So yeah, I do want to go global. Yes, I do want to bring hope globally. And yes, I do want to, um, I want to just shine some light on these these women that feel completely invisible. And I’m fighting for them because they don’t have a voice. So I don’t get to be meek and I don’t get to shy away. I don’t get to, um, go curl up in a fetal position in the corner and suck my thumb anymore because I went to hell and back for a reason, and I’m fighting for these women.

Joshua Kornitsky: It sounds to me like there’s a growing voice and I’m talking with her right now. Um, Coco, what’s the best way if if you want to participate, if you want to donate, if you want to just learn, or what’s the best way for someone to get in touch with you?

CoCo Collier: The best way is going to our website, Lumina ofhope. Com. Um, you. Yeah. Lumina ofhope. Com. You will find out who we are, who we serve, what we’re doing. Um, how to volunteer, how to sponsor. Um, the other best way, because I do a lot of things on my private, personal social media pages is finding me CoCo Collier. It’s just c o c o c o l l I e r um, and I you get to see a lot of behind the scenes on our journey as well. But there’s a lot of things that I do in our community to shine light on them and the, the businesses around us as well. And so, um, find me there and you will find everything.

Joshua Kornitsky: Well, and we will also when we publish, we share all of those links as well. Um, I cannot thank you enough for what has been, uh, not to, to use the pun, but what has been, uh, an illuminating time.

CoCo Collier: Oh, okay.

Joshua Kornitsky: My guest today has been the absolutely incredible CoCo Collier. She is the founder of the Lumina of Hope Foundation, a nonprofit dedicated to creating meaningful experiences and support for women and mothers of children with special needs through experiences, retreats, mission work, and community programs. Lumina of Hope helps women step outside their comfort zone and find renewed purpose. Coco’s work blends courage, compassion, and connection, empowering women to heal, grow, and rediscover their strength. I can’t thank you enough for the incredible time we’ve spent together. Coco.

CoCo Collier: Uh, thank you so much. I appreciate this opportunity to shine a little light on our little baby nonprofit. So thank you.

Joshua Kornitsky: I’m honored we can do to help. We’ll be happy to help. Thank you. Uh, I’d like to just remind everyone that today’s episode is brought to you in part by our community partner program, the Business RadioX Main Street Warriors defending capitalism, promoting small business, and supporting our local community. For more information, go to Main Street Warriors. Org and a special note of thanks to our title sponsor of the Cherokee chapter of Main Street Warriors. Diesel. David. Ink. Please go check them out at diesel. David comm. My name is Joshua Kornitsky. I am a professional implementer of the entrepreneurial operating system and I am your host here on Cherokee Business Radio. We’ll see you next time.

 

Tagged With: Lumina of Hope

BRX Pro Tip: Why Would Someone Invite a Friend Into Your Community?

October 20, 2025 by angishields

BRXmic99
BRX Pro Tips
BRX Pro Tip: Why Would Someone Invite a Friend Into Your Community?
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

BRX-Banner

BRX Pro Tip: Why Would Someone Invite a Friend Into Your Community?

Stone Payton: Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, what I enjoy when going about building a community is when you get to the point where you’ve got your community members inviting other people to the community, not just you doing it. But I don’t know, man. Why would someone invite a friend into the community? What does it take to make that happen?

Lee Kantor: Yeah, I think that’s really an important point of inflection for anybody building a community. It’s one thing to go out and kind of gather likeminded people one at a time to start the community, but in order to kind of get some growth and some momentum, you need to create the community in a manner where everybody that you invite is inclined or incented to invite a friend into the community, because you need those friends to come in, so that the community grows. And you can’t constantly be going out on your own and finding people one at a time to join the community. The community has to kind of grow by its own efforts through the community wanting to organically grow.

Lee Kantor: And people don’t just invite friends because they’re asked. They have to have some sort of compelling reason that is valuable, that is authentic, that makes perfect sense. And you got to figure out what it is that’s going to motivate your friends to invite their friends, so that the community can grow organically. Some things to think about – people invite friends when they believe that the community can genuinely help their friends solve a problem or learn something, or level up some sort of skill. So, keep that in mind. And make sure your community is checking all those boxes.

Lee Kantor: Another thing to keep in mind is when your community feels special or elite, members want to bring friends along to share that kind of status and that perk. And that’s going to boost their own kind of social currency. Another thing to think about is when inviting friends, make it as effortless as possible. Make it as mutually beneficial as possible. That way, more people are just likely to do that. And lastly, it’s important to celebrate and spotlight the members who bring friends in. You want to reward the people who are doing that kind of work and role modeling that kind of behavior. Public recognition turns invitations into a positive cycle of engagement. People invite friends when your community makes them look good, makes them feel good, adds real value. If you focus on those things, your membership will grow.

Robert Danna with Global Curiosity Institute

October 20, 2025 by angishields

HBR-Global-Curiosity-Intitute-Feature
Houston Business Radio
Robert Danna with Global Curiosity Institute
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

Robert-DannaRobert Danna brings over 50 years of diverse leadership experience across science, engineering, military service, technology, and human capital strategy.

A former U.S. Navy Lieutenant Commander, physicist, consulting engineer, and executive at Deloitte, Bob’s journey reflects a “career lattice” shaped by his unwavering curiosity and adaptability.

Now retired, he serves as a Fellow at the Global Curiosity Institute and continues to advise, invest, and mentor across industries.

In April 2024, Bob released his memoir, My Curious Life: If My Grandkids Ask About Me, Tell Them This, which Kirkus Reviews praised as “an engaging, curiosity-driven journey from the 1960s to the present.” The book—and his life—celebrates personal growth, exploration, and the power of asking questions. Front-Cover-Robert-Danna1

With humor and wisdom, Bob offered encouragement for lifelong learning and living with purpose.

LinkedIn: https://www.linkedin.com/in/bobdanna
Website: http://www.mycuriouslife.net

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Houston, Texas. It’s time for Houston Business Radio. Now, here’s your host.

Trisha Stetzel: Hello, Houston. Trisha Stetzel here bringing you another episode of Houston Business Radio. My friend Bob Danna is back, fellow at the Global Curiosity Institute and author of the memoir My Curious Life. If my grandkids ask about me, tell them this. With more than five decades of leadership experience as a physicist, US Navy officer, consulting engineer, and senior executive and human capital management, Bob’s career is a true example of how curiosity fuels growth and reinvention. Bob, welcome back to the show.

Robert Danna: Thank you Trisha. I really appreciate the the, the Re-invite and I’m really looking forward to our conversation.

Trisha Stetzel: I am too. I’m really excited to hear about what you’re working on right now. Bob.

Robert Danna: Yeah, Trisha, there are some really exciting things going on as as everyone, uh, in your audience knows, uh, AI you know, you can’t you can’t read anything, tune into anything and not hear about AI. Um, so, yeah, I’m an old guy. I’m 70, 74, uh, but still very curious. So. And as I think the listeners may know from our last conversation, uh, I retired now about a year and a half ago. Uh, and so at this point, it’s all give back. Uh, you know, I’m not looking to, uh, to make money, make investments, do any of that stuff. That’s all behind me now. It’s the real question is, you know, where is the impact, uh, that an old person can make, uh, in actually doing something that is going to be beneficial to the next generations. So especially the Gen Z and Gen alphas. I think that’s that’s the place that I’m really trying to focus on these days. And so, uh, a couple of interesting things. Obviously, uh, Trisha, you mentioned the Global Curiosity Institute still very involved with that, uh, really pushing the envelope of, uh, of promoting the power of curiosity, uh, the fact that, you know, most people are not, uh, at this point, uh, in their lives, you know, once you’re probably past 14 or 15, uh, you know, a lot of that curiosity has been beaten out of you.

Robert Danna: Uh, and so, you know, at this point, it’s like, you know, it’d be good actually, to, uh, to maybe reinvigorate that, uh, that muscle that you now have lost. And I’ve actually lived that that and honed that muscle over my entire lifetime. Uh, so we’re still working on that. Uh, but what I’d like to kind of chat with you about is, is actually, uh, the whole possibility of of AI in all of its different dimensions. So I think I mentioned last time that I was working with, um, with Ray, uh, he’s working on what he’s calling the Young Professionals playbook. Um, and so that actually now has all 25 episodes, all 25 podcasts done. You can actually go to young professionals. Professionals playbook. All, all one word.com. Uh, and it’s free. Uh, you can go and, uh, especially as a Gen Z or Gen Alpha, uh, take, uh, uh, take a look at the podcasts. Uh, they’re all AI generated, including Bob. Danna is in there, uh, several times being interviewed. But it’s not me. It’s, uh, it’s it’s it’s an AI. Me. So it’s it’s really cool. Uh, so, uh, and so, you know, it’s I think there’s some real, real insights there, because what we did was we tried to, um, and, uh, Lacey lo, you can have on your program here.

Robert Danna: Uh, probably in October. Uh, she and I work with Ray to generate content, but also to try to pick subjects. So actually, curiosity is one of the podcasts. Uh, and there’s also one on on being a skeptic and managing up, uh, and you know how to. Yeah. So there’s all kinds of things that are practical for, uh, Gen Z as they’re now entering the workforce. Uh, and so one of the things we wanted to do is not just kind of, you know, do onboarding stuff, you know, the normal stuff. It’s like, you know, what did we learn, okay, over all these years that if I can, if I can, you know, give you that now that may really help, uh, in terms of, of your ability to, to grow in an organization. So, uh, so anyway, I’ll give you one, one snippet and then I’ll let you ask questions, but, uh, the actual, uh, structure is unique. Um, so the podcast is again 100%, um, uh, AI. So we wrote the content, uh, but then, uh, the actual host. You okay? Uh, would actually be, uh, an AI generated person, uh, from all over the world, all the all different accents. Uh, it’s all spoken in English, but but with heavy accents from from Southeast Asia or from Europe or whatever.

Robert Danna: Whatever. Uh, all, you know, very diverse, uh, group of hosts. Um, and so they’ll introduce the podcast, introduce the topic, uh, and then actually kind of bring on a guest. Me uh, but I’m going to be I’m going to be AI, too. Uh, so, uh, my voice etc. is all they got it for me. They got an old guy, uh, voice from Long Island. Uh, so so it actually doesn’t quite sound like me, but it’s close enough. Um, and then, uh, they regenerated a song because it’s like, okay. Oh thanks, Bob. Now we’re going to take a quick break and we’re going to go to a song on the on the subject. And he wrote with AI a song. And then, you know, they have callers who are calling in. Well, the callers are all AI generated. Uh, and then there’s a kind of a practical, uh, uh, kind of scenario based exercises at the end to kind of test your thinking. So it’s all 30 minutes. It’s all packed into 30 minute. Yeah. Just like this. Um, and so. But there’s 25 of them. I encourage you. It’s it’s been one of the really fun projects that we’ve done over the last year.

Trisha Stetzel: Wow. That is amazing that you’ve been able to create something like that and generate it all with AI. Um, all right. So young professionals with an S playbook. Com is where everyone can go and find that resource. It sounds really cool. I’m doing that as soon as we finish here. I’m just saying, because I want to hear. Bob.

Speaker4: I want to hear your voice. Bob.

Trisha Stetzel: Yeah.

Speaker4: Bob sounds a lot better.

Robert Danna: Than the real Bob.

Trisha Stetzel: I love this. So really important that we’re giving this kind of information back to our younger generations. You and I talked about that in our last episode, how important it is for us to be sharing the knowledge and even the stories that we have and creating this legacy for our young professionals as well as our families. So, Bob, we were talking before we started recording today about how important it is to tell our stories, and you were telling me how this AI generated Bob, uh, now knows all of, uh, not all of it, but a lot of content where you’ve gone out and told your stories and you’ve talked about the things that you’re doing. How important is it that we tell our stories for our younger generations.

Robert Danna: I think it’s absolutely critical, Trisha. Absolutely critical. Because because at this point, you know, we we’ve spent a lifetime kind of, you know, bumps, bruises, kind of lessons learned. A little insight here and maybe a tiny bit of wisdom there. Um, and yeah, you can kind of sit down and and have a chat. Uh, but it’s, I think, going to be really, really important. Uh, because, you know, when we’re gone, the only thing that we really have that that we can leave, um, is our story. Uh, and so I think it’s critical to be able to capture that. And let me tell you what I’m doing, which is really going to be, I think, interesting to to the audience, uh, is, um, number one, I wrote the book, obviously, it’s a memoir. Okay. Uh, so it’s 270 pages of, of of me trying to kind of recollect the last 74 years and put into perspective, uh, everything, everything in the book tries to to effectively kind of disassemble and then reassemble. Bob. Danna. So it’s like, you know, you mentioned all these different parts of me, okay, the physicist and the engineer and the business person, etc. but what did I learn in all those different things? Um, and then, uh, be able to, to convey that. So that’s what the book does. Uh, but then I’ve also been doing, uh, some podcasts and obviously, uh, quite a number of radio shows and uh, and being a guest on other other podcasts and blogs and, and other things.

Robert Danna: Well, we took all of that, which was about 600 pages of stuff. Okay. And uploaded it, uh, into ChatGPT, which you hear all the time. Uh, and so, uh, kind of took that and then actually had to tell ChatGPT who I am, you know, what’s my personality? What’s my demeanor? Uh, what are the guardrails? What? You know, if I went into the internet and did a search. Okay, uh, how much would I be questioning what I’m seeing? You know, how much evidence, how many facts, how much do I need to look at before I would conclude? Okay, fine. I’m going to convey this to somebody else. You can actually tell ChatGPT all of that stuff. So now you got your story, okay. And actually you got your personality and attitude and kind of the essence of you, you know, put it all in a Cuisinart press, you know, mix, um, and where we are right now, which is really, really crazy. Um, I, I call the thing but Bob, um, uh, so, uh, and actually the joke around here and all of our friends who have been looking at this, uh, is, you know, if you ask Bob. Bob, you know, who are you? Okay. Uh, Bob, Bob would say, well, I’m Bob. Uh, yeah. So it’s like, I don’t know who this guy is. Okay. Uh, what we’re.

Speaker4: Calling we’re calling.

Robert Danna: Me now is meet Bob. Bob. Okay. So.

Speaker4: But Bob.

Robert Danna: Bob thinks he’s Bob. Okay. So, uh.

Speaker4: And so you.

Robert Danna: Can actually have a conversation with Bob. Bob. I mean, just you press a button. Okay. And you speak into your microphone, and then Bob. Bob speaks back. Okay. Um, with my voice. Because, uh, we actually, um, put my voice into, uh, 11 labs is the is the technology. Uh, and then you speak for a half an hour, upload that, and then it creates that whole library. And so even the words may not be there. It will then have created an actual conversation, and it’s real time. It’s like one second. So you ask a question and one second back. But then Bob, Bob asks you a continuing question. So you actually have a conversation. Uh, and so it’s, it’s it’s so, so the story. Okay. Is the important part. You got to start with your story. But now for all of the old people that are on your, on your on your, on right. Uh, I’ll tell you. You know, you can actually create an AI agent of yourself, uh, that will allow you to leave that legacy to your children, your grandchildren, your friends who can now continue to have conversations with you. You know, sooner or later, we’ll all be gone. Uh, but, uh, maybe not. Maybe there’ll be a, uh, you know, an AI agent that you, uh. PaTrisha. Yeah. Uh.

Trisha Stetzel: I know that sounds kind of scary, Bob. I’m not sure about it, but.

Robert Danna: I will tell you the thing I’m looking forward to, because we still. I’ve been working with this guy, Joe DiDonato, who’s putting it all together. And, uh, my objective is next year. Okay. You don’t have meet Bob on, uh, this, uh, this, this, this radio show for a conversation. But we will actually set up Bob so you can you can have a conversation with the AI agent in real time. Uh. Ask questions. Get answers. Have have have, you know, ask you questions, etc. and have a conversation with with a with a me AI agent. So I’ll stop there.

Trisha Stetzel: Wow. All right mom. My mind is blown right now that I might be having a conversation with Bob. Bob, the next time we have an opportunity to get together. Tell me. Tell me this I know. Um, curiosity has always been an important part of everything that you’ve done. And particularly as you do your work with the with the Curiosity Institute. What what is it about this bot? And leaving a legacy and using the technology that you find is important and a reason for doing this work?

Robert Danna: Yeah. I think in a in a word, uh, it’s, um, It is the word legacy. I think that’s that is that is the whole thing. It’s. Yeah, you know what? Because you can leave property. You can leave money, you know, you can leave leave stuff. Okay. I’m not a stuff kind of a guy. Okay. Uh, you know, I want to be able to leave something that actually has real value, uh, and not material value, but real value, uh, so that, uh, you know, my my, my, my grandkids, the four of them, uh, you know, between Lacey and I are, you know, between, I don’t know, five and 8 or 9. So. So, you know, they don’t understand anything when I tell them the story, or at least he tells, uh, tells the story. It’s like, you know, uh, you know, no, no, no, no, no, no understanding whatsoever. So by the time they really will understand the story, which is 25 years old, 30 years old, 35 years old, I mean, I’m going to be long gone. Um, so, you know, I want to be able to actually have something that that is meaningful. Okay. And I think all of us want to do that is meaningful and actually might even in future generations, have some kind of impact. Um, and so that’s kind of that story that and the technology will allow us to do that. Uh, and so it’s that.

Trisha Stetzel: Okay. Yeah, absolutely. So, Bob, it’s no secret that you’re 70 for this, because I’m pretty sure you said it before I did. Um, what if people who are listening are. They don’t know anything about technology. They don’t know how to leave their story behind. They’re they think to themselves, I’m never going to create a bot to create this kind of legacy that Bob is leaving behind. What would you say to them?

Robert Danna: Well, you can you can do several things. Um, uh, number one, even if you’re sitting sitting there in your living room, uh, you know, everybody’s got smartphones these days. Um, so there’s a there’s a microphone, there’s a recorder there and just say, hey, 15 minutes a day. I’m going to just sit down and press the record button, uh, and uh, and just, you know, tell a story of, of, uh, you know, growing up in the 1960s or, you know, what I learned on my first job or, I don’t know, whatever. Okay. Uh, and do that, you know, once a day for the next, I don’t know, like 3 or 4 weeks, maybe. Think about it. Okay? 15 minutes a day. Times that you actually have captured an enormous amount in all of these files. Um, and so, uh, those can be transcribed. Those can be, you know, but but I’ll tell you what else. It can be done. You know, you could actually take those and then have someone or yourself or maybe get one of your kids or, or whatever to, to to be a little bit useful to you. Uh, and so, you know, maybe take them and get it to a point where they can put it into a story that’s a written story could turn into just some legacy that you want to be able to pass on to future generations.

Robert Danna: But that’s what I started with. Now, whatever it was been two, two and a half years ago, and then it evolved into, you know, chapters into a book into whatever. And that’s where we are right now. So I would say, you know, don’t don’t say, well, I’m going to leave next Thursday open and I’m going to spend next Thursday capturing, you know, my story. No, you do do 15, 20 minutes a day. That’s all you need to do. But then you’re going to have all of these files. And you know, if you don’t know how to do it, somebody can explain it to you in about 15 seconds. Um, and so start there. Okay. But then get it into something that is valuable. And then, you know, you may find that you go say, okay, fine, I’m going to find somewhere where I can upload this and, and now actually do something. So maybe 5% or 10% of your audience that gets to that point, but 95 or 90% of your audience certainly can have a kind of a recorded, uh, you know, recorded narrative of their story. That in itself would be incredibly valuable, uh, to, uh, their kids and grandkids and great grandkids.

Trisha Stetzel: Yeah, absolutely. So, Bob, uh, you and I spoke before we started, uh, the show today about leaving that legacy. Leaving that story is so important. Why did you start down this path in the first place? Why is this leaving a legacy of Bob so important to you?

Robert Danna: Yeah, I think that it’s not so much just Bob. Okay. Um, I think the key was, um, when I started thinking about, you know, uh, all of the things that I had learned. And then I think, Trisha, you and I chatted that, you know, probably now, maybe five years ago, maybe a little bit longer. I started to, um, to do volunteer coaching and especially mentoring of Gen Z’s. Okay. So I did a lot of mentoring of Gen Z’s. So not really coaching per se, but really kind of helping them think through, you know, some initial career choices and then where they are in their initial activities on their first job and maybe looking at the first promotion and whatever. So there’s a bunch of them. And actually the conversations were really useful and the feedback was, hey, this actually helped. So I think that’s really kind of capturing Bob, per se, but it’s really being able to capture, you know, those little, little highlights, those insights. You know, that little, you know, tiny bit of wisdom so that they don’t have to go and kind of reinvent it and go through all the problems and then, you know, go down all all the dead ends, uh, you know, which I did and you probably did. Well, maybe we can solve or, you know, a little bit, you know, a little bit better, better choices.

Trisha Stetzel: Yeah, absolutely. So for those of you who are listening today and thinking, gosh, you know, somebody in your life, uh, had a story to tell and that story was never captured. I want you to think about that moment now and decide to go tell your story. I think that’s such great advice, Bob, to do it in small chunks, and then you have a whole book. If you wanted to go write a book or a memoir, or you could do a video library or an audio library that you could leave behind with all of your stories, not just your stories, but your knowledge. And like you said, all of the times that you maybe fell down and skinned your knees and open up that store on your elbow for the fourth time, doing the doing the hard thing. Yeah, we’ve all been there, but we don’t. We, uh, don’t capture those stories. And particularly Early a generation that didn’t grow up with recorders and computers and things that were accessible in our homes. I mean, I’m not 74 yet, Bob, but we didn’t have a computer when I was growing up, so there wasn’t necessarily a way to capture stories as we were. Right. Uh, as we were coming up. And I think that’s so important that we capture those stories. Okay, Bob, uh, talk to me about what’s next. So I know you guys are still working on this bot Bob project, and that’s something that you’re going to continue to work on. You’ve finished up the Young Professionals playbook. It’s out there and ready to be used. What’s next?

Robert Danna: Yeah. What’s next is actually I’m working. In fact, um, Lacey and I are going to go and meet with a company that’s actually in town here. Everybody comes to Las Vegas, right, for the conferences and the like. So we have a big conference here called HR tech. Uh, that that’s just starting, um, today. So a company we’ve been working with is called baryons. Baryons AI um and so they produce, uh, AI agents. Um, and so what what we are doing is, uh, kind of helping them think through, um, what kind of AI agents that are mentors. Okay. They’re designed to be mentors. Now. They’re not designed to be Bob mentor. Okay. They’re they’re they’re generic mentors. Um, but the beauty is that, you know, once you start to, to engage with, uh, with, with, with, with, with what they call my baryons, uh, so it’s a phone call, you make a phone call, and when when, uh, when my baryons answers the phone, uh, my baryons goes, oh, hi, Bob. Okay. It knows my phone number. Okay. Uh, you know, how are you doing today? How the last time we had a chat last. Last week or yesterday or this morning. You know, you you said that you wanted to to to explore, blah, blah, blah, blah, blah. So, uh, one of the things that that we’re doing is trying to work with them to kind of understand for they to understand what what we’re thinking about in terms of the power of, uh, a, an AI agent that’s designed to be a mentor for, again, especially Gen Zs and alphas and millennials. Uh, and so how do you how do you construct that? Uh, and then what kind of things are you trying to have as objectives for that interaction? Uh, you know, is it coaching or is it in fact mentoring or some combination thereof? So, so, uh, I think that’s the next big thing.

Robert Danna: Uh, so we’ve been working with them now for probably the last, oh, I don’t know, 2 or 3 months or so, um, as kind of informal advisors. But today it’ll be the first day that we’re going to have a, uh, a physical face to face. Uh, you know, we’ve obviously been on multiple zoom calls and, uh, you know, yeah, Google Meet and whatever. Uh, but now we’re actually going to sit down with them and have a chat with them since they’re at the conference. And, and we live in town, so we’re going to go over and meet with them so that I think the baryons is the next big, big exciting thing is getting to have this available effectively to everybody. So, you know, you’re not paying big bucks to get a mentor or whatever. Uh, you actually it’s a small, small, you know, subscription fee. And now suddenly you have this intelligent agent that knows you and can kind of build on all the conversations that you’re going to have to guide you through, um, your, your decision making and your thinking. So it’s it’s crazy interesting stuff these days. I will tell you, I am so excited about what’s going on with AI. You know, everybody’s you know, they’re they’re oh, the world’s burning down. Ai is coming to kill us or whatever. No no.

Trisha Stetzel: No no no it’s not. It’s not so. So let’s tackle that. Uh, Bob. So for those who are listening in today and thinking, oh my gosh, my job or my work or my profession is going to go away because it’s going to be replaced by AI or some bot. Where does the intersection of human and AI come together, and what does that look like in the future, do you think?

Robert Danna: Yeah, Trisha, I think I think AI will take over the mundane. Okay. It’s it’s actually going to, you know, the drudgery of work. We all know the drudgery of work, right? I mean, it goes on every single one of our lives. Okay, so AI is going to take away the drudgery, uh, of of our jobs. Okay. And in fact, be a tool if you think about it, as a tool. And now what it’s going to do is free you to be able to contribute the human part. Okay. Your brain. Okay. The real thinking part there. The reasoning part. Okay. What is it? You know, kind of the logical part of your brain that that, that have been is not being used too much because you’re doing all this drudgery stuff. Okay.

Trisha Stetzel: Right.

Robert Danna: So, you know, I think if everybody’s kind of thinking about so, so if, in fact, I can get rid of all this drudgery stuff, where’s the real value that I can add in terms of, you know, advising or consulting or kind of helping my client actually leverage all of this stuff that now the AI is doing, but only I, the AI can’t give, you know, kind of the wisdom. Okay. It hasn’t lived. Okay. Um, uh, but you have. Okay. Uh, and so I think, you know, where are all of those lessons learned and all of the really, really all of that, um, kind of insights and wisdom? And how do you now, uh, be able to, to really provide that to your customers, your clients, your your colleagues, etc. I think it’s going to it’s going to be incredible in terms of the the opportunity that AI is going to and it’s going to get rid of the drudgery, which is is the thing that all of us hate anyway. So now it’s work with it. It’s like like, okay. Don’t resist. Okay. Figure out how to actually move forward and kind of bring that, uh, to the forefront and, and, and effectively say, okay, fine, okay. This is what I’m going to be able to do. This is what the machine is going to be able to do, and we’re going to do it together.

Trisha Stetzel: Yeah. So as you were talking through that, I’m thinking AI is actually going to elevate us to use more brain power beyond right, what the bot can do. So we’re going to start, um, engaging more parts of our brain and doing more thinking and analyzing and computing up here versus just changing trash can liners. Right. Uh, and doing the, the mundane things like time management or whatever it is that I do over here with my sticky notes and all of the things that I could use automation and AI for. Right. Um.

Robert Danna: Ai, AI agent as your assistant doing all of that stuff. And now the real thing is, you know, all the value that Trisha brings to the brings to the table is going to be more like, you know, 80% rather than 20% of what you’re doing now.

Trisha Stetzel: Absolutely. Okay, Bob, our time went by so darn fast. I know this happens all the time. What is one last thought around AI humans interacting with AI, leaving a legacy? What is one final thought that you would like to leave with the audience today?

Robert Danna: Uh, I think if everybody in the audience can think about, um, you know, what is the possible, um, you know, it isn’t. Oh, no. You know, I’m going to have to fight this or I’m going to have to resist it, or I have to. The real question is what is the possible. And each each person is going to have a different. What is the answer to that? What is the possible. But once you kind of zero in on that I’d say, you know be curious. And it actually actually just. Yeah. Oh, my. Um, but, uh, do some investigation. Yeah. Isn’t like, it isn’t like you can’t, can’t investigate. And then, like I said, I would definitely, definitely recommend to everyone to think about their story, think about capturing their story. Think about 15 minutes a day. I’m a big 15 minutes a day kind of a guy. I do a lot of things, but in 15 minute chunks. Uh, so I don’t wait until, you know. Oh, I’ve got a programed in two and a half weeks from now I’m going to spend, you know, Thursday the blah, blah, blah to to, uh, to do. No, I never do that. It’s like I’m going to do something today and then something tomorrow and something. But but by the time I get to that Thursday, two and a half weeks from now. Uh, the thing is, is, is actually got a life of its own at that point. So, uh, I’d say do that. Okay. And start capturing your story. Uh, even if you’re even if you’re younger, even if you’re, you know, in your 30s, you know, you still have you live 30 years. Okay. Uh, you know, it’s still good to do that. And if you’re doing it in ten, 15, 20 minute chunks, uh, you can just have all of these files sitting on your, on your smart device or on your computer, and you’re going to be really happy in a year.

Trisha Stetzel: Yeah. Or in ten years when you can’t remember what you did ten years before, right?

Robert Danna: Yeah. That would be less for me. Uh, so it’s good. Maybe it’s probably 20 or 30 years for you. It’s probably, you know, next year for me, so.

Trisha Stetzel: Oh, my goodness, this has been awesome. Bob, I’m so glad that you came back and, uh, spent this time with me today. Really focused on this space that’s so important to all of us. What’s the best way for people to connect with you if they want to learn more or just have a conversation. Bob.

Robert Danna: Sure. Uh, a couple of ways. Number one, you can go to my website. So my curious life dot net. My curious life net. Then you’ll see actually a bunch of the, um, the radio shows and podcasts, uh, that I was guests on, including Trisha’s the last one. Uh, so you can go to that or, uh, just, uh, connect with me on LinkedIn. That’s always a great place. So, uh, Bob. Danna. Two n’s. D a n n a, uh, so, Bob Danna on, uh, on LinkedIn. And if you put Bob down in my curious life or something like that, then there’s kind of, I think only one of me anyway, on, on, on LinkedIn that you’ll find. But anyway, you can connect me with me on LinkedIn. Um, uh, or um, I am I am now on Substack. Uh, so I actually I’m contributing quite a bit on Substack and then I’ve got a Facebook site. I mean, so there’s other, other places that you can find me, but, uh, Bob, Danna. And again, Bob, Danna, my curious life usually, usually kind of gets, uh, gets, gets to me pretty quickly. Uh, but definitely website, LinkedIn. And I, um, as you can imagine, uh, I am very open to conversation and sharing. And because I got, I actually have I don’t work so.

Trisha Stetzel: So well and I, I appreciate that you want to get out there and have conversations and tell stories. It’s so important. I that’s really what we’ve been focused on today. So I hope that I get the real Bob Danna next time. Not the Bob Bob Bob Bob.

Robert Danna: I absolutely that’s my goal in life now is actually to turn this over to Bob.

Speaker5: Bob turn it over to Bob. Bob.

Trisha Stetzel: Bob, thank you so much for being with me today. It has been my pleasure to host you. Two.

Robert Danna: Oh, Trisha, thank you so much.

Trisha Stetzel: Absolutely. All right. Team Bob Deanna, fellow at Global Curiosity Institute and author of the memoir My Curious Life. If my grandkids ask about me, tell them this. Bob, thank you again. It’s been my pleasure. That’s all the time we have for today. If you found value in this conversation that I had with Bob today, please share it with a fellow entrepreneur, a veteran, or a Houston business leader. Ready to grow. Be sure to follow, rate, and review the show. It helps us reach more bold business minds just like yours and your business. Your leadership and your legacy are built one intentional step at a time. So stay inspired, stay focused, and keep building the business and the life you deserve.

 

Raymond (RJ) Grimshow with ABLE Leadership

October 20, 2025 by angishields

HBR-ABLE-Leadership-Feature
Houston Business Radio
Raymond (RJ) Grimshow with ABLE Leadership
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

RJ-GrimshawRaymond (RJ) Grimshaw is the Founder of ABLE Leadership and former CEO of UniFi Equipment Finance, where he scaled the company from $14M to $250M. A recognized expert in intrapreneurship and business growth,

RJ now mentors leaders on how to think like owners and use AI responsibly through his platform, The AI CEO. With decades of experience and a certification in Financial AI, RJ continues to shape the future of leadership with clarity, strategy, and impact. BestTheAILogo-RJGrimshaw

He holds financial AI certification from Upstart and continues to write, teach, and serve the industry with a steady hand and clear voice.

LinkedIn: https://www.linkedin.com/in/rjgrimshaw/
Website: http://www.theaiceo.ai

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios in Houston, Texas. It’s time for Houston Business Radio. Now, here’s your host.

Trisha Stetzel: Hello, Houston. Trisha Stetzel here bringing you another episode of Houston Business Radio. Today’s guest is RJ Grimshow, founder of ABLE Leadership and the AI CEO, a recognized authority on entrepreneurship. We’re going to talk more about that in a little bit. And business growth. Rj spent a decade as CEO of Unify Equipment Finance, where he scaled the company from 14 million to 250 million by focusing on execution, team development and long term value. Now, through his leadership programs and AI expertise, he mentors Towards executives that think like owners, and to leverage artificial intelligence responsibly to scale what matters. With a financial AI certification and years of hands on leadership success, RJ brings a clear voice and practical strategies to the future of leadership. Rj, welcome to the show.

RJ Grimshow: Wow, thank you for that introduction. Uh, I better compliment my bio writer, which is ChatGPT in regards to that. And uh, makes me sound, uh, you know, I’ve been blessed enough to be surrounded by amazing people, uh, in every team I’ve worked with, which is driven all the success that I’ve been able to be blessed with. Um, and it doesn’t stop. I mean, we’re in a time right now that a lot of business owners are facing either excitement, uh, in terms of what the future looks like or uncertainty. So, um, I feel it’s a good time for, you know, people like what you do and the people you surround yourself with. And what we’re trying to do here at Able Leadership, it’s much needed, um, for the for the society that we all, we all live in.

Trisha Stetzel: Yeah, absolutely. So you want to give me a little bit of background on RJ? Who are you as a human being? And then let’s jump into able leadership.

RJ Grimshow: Sure. I was fortunate enough to be born into, um, somewhat entitled into a family of entrepreneurs. My dad owned his own company. My grandparents on both sides of the family. My grandfather owned a soda distributorship in Massachusetts. My grandmother on the other side had many florist stores. My uncle was an optician. He owned three locations, and this was back in the 70s and 80s before you saw, you know, mass consolidation. So he was a leader in that. And I started my first company at 23. Uh, crazy enough, my dad actually bankrolled myself and my brother into a bar restaurant, which, looking back. Oh, wow. Dad, I don’t know what you were thinking putting a 23 year old in a bar. But the good news I was married because I was actually in the military, in the Air Force, which was the best thing that ever happened to me. Uh, because the Air Force, you know, really taught me discipline, teamwork, how to serve your country, why we serve our country. And it really laid a foundation for me to enter into or entrepreneurship or entrepreneurship. See, I’m already confusing the two. Trisha. Um, and then by the age of 30, I fell into corporate America by accident. Unfortunately, my dad died at 61 from a massive heart attack. I turned 30, I already had two boys at the time. I started young, and I had a hard decision to make. Either. Do I want to go into a safety net of corporate America with benefits and things of that nature, or do I want to continue on this entrepreneurial path that we’ve been successful doing? And I made the decision, uh, to go into corporate America, and that’s where I found the term entrepreneurship.

RJ Grimshow: Uh, I started an individual contributor and 15 years later worked my way up again, being surrounded by a lot of great people. Lucky at the right time, at the right place, and also being extremely proactive. So many. Um, I don’t want to sound, um. We all control our destiny. We all control our careers. It doesn’t matter if you’re in corporate America or working for yourself. And so many people forget that, that we are in control of our future and where we want to go might not be a straight line, but I knew I wanted to get to become a CEO. I from the day that, you know, high school, I would tell people, what are you going to do? I’m going to be a CEO. I don’t know what, I don’t know where, I don’t know what kind of organization, but I know that I want to, uh, and it wasn’t about the title, it was more about leadership. And, uh, in regards to that, today is a somewhat of a special day for my family. Um, over the last three weeks, both my sons, uh, Tyler, who’s 31, and Trent, who’s 26, both have accepted an assistant coaching positions at the college level, the collegiate level.

RJ Grimshow: Both of them played college hockey. But it’s crazy to think within three weeks of both of them being offered full time assistant coaching positions at the college level one in Minot, North Dakota, and the other one in Middlebury, Vermont. So leadership has always been part of, you know, our core. Beliefs and standards. And it doesn’t come down to title. It’s just the way that you interact with other people. And it starts with your interpersonal in terms of leading yourself. So sorry for the long winded answer on who is RJ, but kind of gives you a backstop. And then my other passion is just business. I love the art of business. I love the science of business. I love just just taking the macro view of a business. The E-myth is a fabulous book that every entrepreneur should have to read of working on your business, not in your business, because we’re all guilty of that. At, and I just love taking a step back and working with business owners to understand and try and see around the corner before they can. Sometimes I’m right, sometimes I’m wrong. But that’s the fun of it. And the art of it is making that educated decision of what the future might look like. And that’s right. Now is a critical time. Um, a lot of those decisions.

Trisha Stetzel: Yeah, absolutely. So, RJ, I you didn’t talk specifically or use the word mindset, but I heard you say, uh, being in the right place at the right time. And your boys, um, Tyler and Trent taking on those leadership responsibilities, just something about them. And I think the energy and the mindset that you put out there is so important. So that’s my perspective. What’s your perspective on the energy and the mindset that we carry around with us, and how it correlates to good or bad leadership?

RJ Grimshow: Yeah. I um, everything is around energy. You know, I’m a big Pete Carroll fan. Uh, who’s now the head coach of the Las Vegas Raiders. And and Pete is a high energy. And when I used to coach youth hockey back in 20, I’m going to date myself here. I think it was 2010. Maybe his book came out, uh, compete. Uh, and I had my coaching staff at that read. It wasn’t even corporate America. It was a coaching staff. We’re coaching 15 year olds. But my point being, energy, it all starts with energy around leadership. And energy isn’t about being the loudest or the rah rah, but it’s the energy and the passion that you bring to the task at hand in terms of who you’re leading or what you’re leading. And more importantly, focus on the people within the team and the organization. Relationships are everything now, um, and I learned the hard way. I was at times transactional over my career. I’m not going to you have to be self-aware in order to improve. Um, but the world that we live in now, today, The meaningful, fruitful relationships that will give you more than the transaction is when you form that relationship with. I don’t even want to say like minded people because the world that we live in today, you have to understand everyone’s point of view and then make a conscious decision if it fits into what you’re trying to build within the ecosystem of your business, if that makes sense.

Trisha Stetzel: Yeah, absolutely. No, I appreciate that. So from the mindset has to be straight. You have always known what it is that you wanted to do. You’ve taken unify equipment finance from 14 million to 250 million. Besides having the right energy and mindset, what are the other key leadership decisions and practices that really made that transformation possible?

RJ Grimshow: The true growth really came when we built out our management team. Um, and what I mean by that is we grew from 13 to 30 6 to 70, and at that 70 plateau range is really where we made some great investments in bringing in key individuals into the organization and allowing them to do leverage their superpower within the discipline and the organization. So what I mean by that is, in our world, you have, you know, operations. So a real strong CEO that’s really focused on processes and understanding processes and the ins and the outs. A credit portfolio manager that understands their their role, customer service, the key thing, and this is a great segue though into that is the term entrepreneurship. I started learning and teaching around that topic back in 2010, 2011. And there’s characteristics that you can look for in individuals when you’re hiring them or bringing them into your organization, that when you identify these individuals, you know that they’re going to have discretionary effort because they are wired a certain way. And most entrepreneurs are very resourceful. They’re life learners. They love learning new things, which means that they’re going to stretch themselves. They’re very resourceful, so they can figure out influence things without, uh, the capital per se, and or the direct line of hierarchy of leadership in the organization.

RJ Grimshow: But they can influence people. And as soon as we had those that those team members in place, as well as the culture of idea sharing, the whole idea of entrepreneurship is 75% of your front line workers. Your employees have ideas and best practices to make your company better. However, as business owners and leaders, we don’t provide the proper vehicle for them to share those ideas and be rewarded for sharing those ideas. So when you’re able to formulate that and it starts at the top in terms of your communication as a leadership team that we want ideas. It fosters everyone feeling they own a piece of the organization and the processes and their voices are being heard, which today is so critical for people. People just want to be heard. They want to feel valued. They want to feel they’re part of something bigger than just showing up and going through the motions. And people you can attract higher caliber talent, people. And guess what? It’s not about pay. Pay is important, but it’s more about feeling part of a community and part of a team that their personal beliefs are aligned with the company’s beliefs. And that’s critical for any entrepreneur.

Trisha Stetzel: Yeah, absolutely. Okay, so if you guys didn’t catch it, we’re talking about intra preneurs, which are these growth minded leaders inside of a bigger business, right. Yesterday when you and I had a conversation, I was very interested in that. You want to dig around in that just a little bit further, RJ? Sure.

RJ Grimshow: Yeah. So an entrepreneur is a individual that works in the confines of an organization but has the mindset of the entrepreneur. I did not know what that was, but I went into corporate America as a 30 year old, just thinking the same way that I did the last ten years of owning a business. Also, then taking the discipline from the military, from the Air Force before that, and just thought that was the normal, just the normal way of behaving in terms of corporate America. You figure out ways how to do things, and that’s the way I was brought up. So I was blessed, fortunate enough. And it starts as an individual contributor in sales. And that’s what I was in. So rookie of the year, top salesperson, top salesperson. And then all of a sudden you can it leads into management. Unfortunately corporate America that’s the normal path sometimes is they take we take high achievers and we put them into leadership roles. But I knew at that time that’s what I wanted to do. I wanted to be a manager, a leader, a coach. I’ve you know, I grew up again in that family and I saw that. So it was just naturally in me. But then I found I read a book by Tom Peters who’s a brilliant, brilliant gentleman who wrote a lot of books in the 80s and 90s around leadership.

RJ Grimshow: And that was when I was introduced to the term entrepreneurship. And when entrepreneurs can self-identify as an entrepreneur, you see their confidence level go up tremendously, and they understand what they’re doing and the value that they’re bringing the organization. So they lean into it. And that’s what I did. And the beautiful thing about being an entrepreneur, I like to expand on right now, if you’re listening to this, uh, or watching on YouTube and you’re debating on going into business on your own, but you’re in corporate America right now and you don’t want to give up the safety net of corporate America, and probably is a wise choice right now in the economy we work in and the world. Go find the job that is similar to what you want to start in your business and be paid to learn how to run that type of organization. I’ve had people push back and say, isn’t that stealing from the business owner when you when you are going there just to learn and then maybe go start your own. Know what I said was go add value. Learn we’re not stealing anything if it’s proprietary. No, we don’t take that. But learn the behaviors and learn what the day in the life of. Before you have to write a check, okay. To start that business, to ensure that you like it.

RJ Grimshow: And guess what? You might like the company end up staying there and becoming an entrepreneur there without writing the check, and have amazing success. Because entrepreneurs will have success in their roles. And their compensation, of course, will be in correlation to that success because they’re bringing higher value to the organization, which at the end of the day is all around revenue. It’s about bottom line revenue. Um, so that that’s why entrepreneurship, we look at organizations and we we identify team members as really functional, which is 80% of everyone that shows up within an organization, 20% are vital. Your intrapreneurs are your vital you. You don’t want all vital employees, because that means that no one’s focused on the day to day of running the business, the functional, because they’re just as important. But you want the vital who are always looking and striving and looking at everything within the organization. They understand the inputs and outputs, and they naturally do this on their own. A leader isn’t telling them, hey, go learn this, go learn that. And I have a story to exemplify this or example of this at Unifi. I had a young program manager that identified as an entrepreneur multiple degrees sports Athletics. He he had it all. I mean, just well rounded but more importantly, energy that we talk about before he had a lot of energy, passion, energy of becoming a better version of himself.

RJ Grimshow: He came to me and said, hey, RJ, I believe that we need an online portal for our clients to make payments. At that time, this was 2014 and we’re just really taking off, and my focus was on other areas. And I said to him, I said, well, Tyler, I believe I’m not sure I haven’t done enough research. We don’t have anything in the budget allocated for that this year. It was right right around August time frame. I said, but if you want to take and run with this and keep, you know, you still have to know what you still have to deliver on your objectives, your other objectives. But if you want to take this in your spare time and push this along, I’m all for it. I’m a huge proponent of this, and this was really before we started the whole what I call the EOS entrepreneur operating system within Unifi. So this was early on, one of our first use cases, PaTrisha, within four months. And I think our cost, the capital outlay was maybe $3,000. He had an online portal built out leveraging our IT department, leveraging an outside service provider. And now Unifi process is close to a quarter million dollars a month of monthly payments for our customers.

Trisha Stetzel: Wow.

RJ Grimshow: You just had to allow them the opportunity to say, I’m focused up here working out. Not that I’m more important, but I’m I’m trying to do direction and things of that nature, and you’re tactical. And if you can drive this forward without the resources you’re going to influence and things of that nature, then let’s do it. And he was successful doing it. Now here’s the downside of an entrepreneur. If there’s one negative. If you can’t fulfill the entrepreneur’s curiosity of what’s next for them in the organization, unfortunately they’ll leave. And Tyler ended up leaving. I could not fulfill that. But I’m okay with that because at at that time, um, he wanted more. He also was an attorney by trade.

Trisha Stetzel: Okay.

RJ Grimshow: So he wanted to follow that. And that’s what he does now. He practices law.

Trisha Stetzel: That’s amazing. So for those of you who are listening, who are on the edge, because I know there are a lot of you about wanting to open your own business and get away from corporate. There are actually ways to embrace that entrepreneurial spirit that you have inside of the position that you hold today, which is intrapreneurship. If you’re in the right space, if you’re in the right space, and you can also help others be in that entrepreneur mindset if you’re still in, um, bigger businesses, right? Or you can help them.

RJ Grimshow: I love to expand on this, too, Trisha. Uh, yeah. Let’s go. Now, there’s a lot of people, and I know this is a business focused podcast, but in the same respect, you you have a lot of high achievers, and maybe they’ve been downsized recently. Maybe they’ve been, you know, maybe they’re just not happy. And they had enough. And they said, I can’t take this anymore. You know, there’s really this is just our opinion. There’s a couple of things that you could be doing as you go enter into the job market. Or if you’ve been frustrated by trying to be in the job market. Take some time today or when you’re listening to this, learn around the topic of entrepreneurship. You can Google it. There’s all kinds of papers, YouTube videos, things of that nature. And it’s about mindset. Add that to your resume that you have you’ve identified. Now if you’re not, if you don’t identify as an entrepreneur in terms of the characteristics, don’t list yourself as an entrepreneur mindset. But you’d be surprised if you added that to your resume. Okay, your likelihood of an interview will go up tremendously. However, you’re going to have to talk around that topic and give examples of that when you identify during your during your interview. The second thing. And I and and you, you mentioned this earlier, is AI. Focus on learning how to prompt how to drive the LMS. And you can reach out to me at RJ, at RJ Grimshow Comm. I can send you an ebook that shows you how to prompt and then add that to your resume.

RJ Grimshow: And there’s several free classes on LinkedIn, on several other, you know, YouTube things of that nature, and start learning around how to leverage AI. Just subtly learn how to prompt learn the differences between ChatGPT Claude Gemini just from a high level. Again, you’re going to take your resume and it’s going to go up a notch because you are leaning into what the future looks like and understanding it. I gave this advice to a young girl that just graduated college. I said, what are you doing with are you dabbling with AI? She goes, oh no, I, I’m not doing anything with it, which is normal. People are busy with their life. I said, and she was looking for a marketing job. I said, hey, I would I would press you tomorrow as a Sunday, on Monday to take a couple hours. And this is youRJob now because you don’t have a job. This is youRJob. You’re going to study AI for a couple hours. I can send you some videos and then do exactly what I said to do. List it on your entrepreneurship. Because she was an entrepreneur. Two weeks later she had a job, full time job, marketing department, dream job. Just subtle changes. Now, I don’t know if it was that or not, but in the same respect, it makes me feel good. And and at the end of the day, she’s fully gainfully employed and and is extremely happy. So my point being, you have to think a little bit different in the world that we live in today.

Trisha Stetzel: Yeah, absolutely. So, um, I do want to tackle and go a little bit deeper in the AI space. But first let’s talk about able leadership. So RJ, what is it that you deliver under able leadership.

RJ Grimshow: So able is a framework that we leverage enable stands for analyze, build, leverage execute. And it’s a continuous circle. So if you’ve heard of EOS. Gino Wickman traction everything’s a there’s a lot of frameworks out there. And I would recommend that any entrepreneur have some type of framework. When you’re running your organization, which is your it’s really your operating system. I mentioned entrepreneur operating system either earlier EOS, which is not the Apple EOS. That’s why I do not use that, of course, because it’s trademarked things of that nature, but it’s an operating system that leverages able. And when I say able, again, if there’s an idea, we’re going to analyze the idea or if it’s an issue, we’re going to analyze it, and then we’re going to make a decision to build around that, to fix it, we’re going to leverage the process and then we’re going to execute. And that’s a continuous life cycle of every process within any organization. And it’s a mindset that plays into your abling the team members to do theiRJob, to make the ecosystem and the culture within the organization high achieving. And if you’re always analyzing from an able mindset perspective, it just naturally happens. It’s a muscle that you work that just naturally happens over time because intrapreneurship is just not an initiative. It’s an operating system and mindset, one for the individual in the company and two for the company overall. And now you layer on AI as a resource with a model to do deep research and expedite and speed things up for individuals. And you’re an entrepreneur. Game over. I mean, it’s it’s it’s a magic, powerful combination of human element because at the end of the day, AI is as good as the human that is driving it. Simple as that.

Trisha Stetzel: Absolutely. All right. So then let’s dive into the AI CEO. I mentioned it a little bit earlier and you just started talking about you didn’t say the intersection between humans and AI, but there is right where the two come together. So let’s talk a little bit more about the AI CEO and what that looks like from a responsible use of AI.

RJ Grimshow: Yeah. Great question. And you know, you mentioned earlier, you know, AI expert or guru I’m far from that. I my buddies, you know, tease me all the time. I said no, I said the reason why I went in, really why I started leaning into AI is because I know as a business leader, you do not have the time to drink out of a fire hose and the information just gets faster and faster and faster. So if I could go and learn. Learned. Not as a data scientist, but learn from a business operations perspective and take that knowledge and then share it with my clients. Okay, that’s my goal is to be your ears and vetting opportunities and having cutting through the noise to say no, this is where we want to go. Or have you thought about this or have you thought about that? Because where companies are getting in trouble right now with AI, when I say in trouble, it’s not delivering. What they expected is from a foundation perspective. If you are a poorly run business before, AI is not going to fix you. If anything, it’s probably going to hurt you because you’re hoping that it’s going to do things that it can’t do. And if you’re a well run business before with solid mission, vision, values, operating system, everything that goes into a strong business, those are the organizations who are already using AI. They’ve been using AI, and you can use it in different capacities, either from automation to content to ideation to, um, you know, reviewing of data to manual, you know, just manual, um, tasks that you’re doing in your organization. Those companies are using it because they had the foundation built.

Speaker4: Mhm. Mhm.

RJ Grimshow: And to take a step back I talk a lot around strategy. And and there’s really we’re great planners. I’m guilty of it. I can plan like there’s no tomorrow. I mean I can, I can list and cross off and do everything. That’s not strategy. Strategy when you’re having a true strategic conversation as a team or an individual, if you’re strategically thinking you’re going, you will feel if you’re doing it right, nervous anxiety. Because now you’re talking about the future of Blue Ocean and trying to lay out a strategy of using tools that you might not know about today, but you know they’re going to be delivered in the future. So what I how I coach and consult our clients is everything starts with the foundation and we’re going to go backwards before we go forward. And it’s going to be uncomfortable because there’s going to be a lot of questions asked, a lot of evaluations, and really getting to the crutch of what you do and how you do it. But as soon as you I have a buddy that he he wrote a book, Burn the ships. You know, he burnt his down and built it back up. And so many entrepreneurs do do that. I’m not saying burn it down. Let’s take what you have and enhance it now by layering, taking the foundation and now layering on where we can leverage AI. Is it automation? Is it data? Where can we leverage it and then provide you the right tools? Either self-built because a lot of these tools can be built now very inexpensively with some some knowledge and education? Or do we just, you know, um, bolt on to Salesforce and Copilot, Microsoft Copilot and the big manufacturers are already delivering AI to us already.

Trisha Stetzel: Yeah, there’s a big difference between planning and strategy. I’m so glad that you brought that up. I know it was something we talked about yesterday and didn’t tackle here, so thank you for circling us back to that. So as we finish up our conversation today, my last ask is if you could leave the listeners today with one piece of advice on how to adopt that entrepreneurial mindset in their own careers or their businesses. What would it be?

RJ Grimshow: Be proud of who you are. You. You’re most likely the person in the organization asking why a lot of questions. You’re that you’re that doer that just is going to roll up your sleeves and get things done. But also you have that secret power of strategic processing, too, because you understand the ins and outs of every process. So first self-identify and then just start listening to videos around entrepreneurship. A lot of it’s ideation and new products that I focus more on the ideation around how we improve our current business. Then we focus on ideation and new products. Like I gave you example before earlier of Tyler. Maybe that wasn’t a product, but it really was an investment towards a product per se. So there’s two. And if you identify as an entrepreneur. Leverage that and be confident of who you are and lean into it and be proud of it and tell people and educate other individuals. Because if we can get entrepreneurs that are self-identifying, we’re only going to make corporate America or America or businesses better. Okay. And I’m all about the small person. No disrespect. If you work for a big company. Been there, done that. I’m now about to I want to help the SMEs and the my definition of SMEs is a company with 20 or less employees. You know, if they’re in the community, they’re they’re making meaningful strides of helping the community. They probably look at a bank at a local community bank. They’re active. Those are the organizations that I love helping. And I guarantee Trisha, probably you’re the same exact way. You know, and again, I’m not knocking big companies. They serve a purpose. But this country was built on businesses like my dad, my grandfather, my grandmother. And we need to bring those back and provide them the proper tools to be successful.

Trisha Stetzel: Yeah, absolutely. This has been such a great conversation, RJ. I appreciate your time so much. Would you please give your contact information for those who want to learn more, oRJust reach out and have a connection with you?

RJ Grimshow: Sure. We have all kinds of resources at the AI, AI, the AI, CEO, AI. We have an ebook. We have a prompting guide. We have some agents that we’ve developed on there. You can start at least looking at at them from around custom agents. Uh, and my contact information is on that website. I’m on YouTube talking about entrepreneurship. You can just Google RJ Grimshow and you’ll, you know, a lot of stuff will pop up in regards to that. Or you can just reach out to me, RJ at the AI, CEO, AI. Um, I respond to all my emails, uh, try and get back to everyone within a day. Um, I have also exercises if you want to see if you would identify as an entrepreneur. I actually have a assessment that I can send you as well, that you can take, and it gives you, um, feedback in regards to your traits and characteristics around that.

Trisha Stetzel: Very nice. It’s fantastic. All right you guys, it’s RJ Grimshow g r I’m s h a w. As always, I will put all of the links that RJ talked about in the show notes. So you guys can just point and click if you happen to be sitting at your computer. If you’re in your car, please wait until you get home to point and click. And again, RJ, thank you so much. I really enjoyed our conversation today.

RJ Grimshow: Thanks, Trisha for having me. I greatly appreciate the opportunity to to have this conversation.

Trisha Stetzel: That’s all the time we have for today. If you found value in this conversation that I had with RJ today, please share it with a fellow entrepreneur, a veteran or a Houston leader ready to grow. Be sure to follow, rate, and review the show. It helps us reach more bold business minds just like yours and your business. Your leadership and your legacy are built one intentional step at a time. So stay inspired, stay focused, and keep building the business and the life you deserve.

 

Pivoting with Purpose: How Carmen Rad Found Success in Large Format Printing

October 20, 2025 by angishields

WIM-Carmen-Rad-Feature
Women in Motion
Pivoting with Purpose: How Carmen Rad Found Success in Large Format Printing
Loading
00:00 /
RSS Feed
Share
Link
Embed

Download file

In this episode of Women in Motion, Lee Kantor and Renita Manley interview Carmen Rad, President of CR&A Custom, Inc., a Los Angeles-based large format digital printing company. Carmen shares her journey from fashion marketing to leading a successful, environmentally conscious print business. She discusses overcoming industry challenges, the importance of networking and certifications like WOSB for government contracts, and offers practical advice for women entrepreneurs on problem-solving, financial partnerships, and bidding for government work. The conversation highlights Carmen’s resilience, innovation, and dedication to supporting other women in business.

CR&A Custom, Inc.

Carmen-RadCarmen Rad is the Founder/President of CR&A Custom – a large format digital printer with over 27 years of experience producing and installing all types of signage from retractable banners to wall murals to vehicle wraps to billboards.

While Carmen was 4 months pregnant, and extremely frustrated by the difficulty of getting paid by her employer at the time, she self-funded the launch of CR&A out of her home.

Over the last 2 decades, Carmen has spearheaded the growth of CR&A to 43 employees and they now operate out of 34,000 square foot headquarters in the heart of LA that exceeds all City of LA environmental requirements.

A combination of an award winning, in-house design team and owning the latest state-of-the-art equipment available, allows CR&A to assist customers from concept to manufacturing to installation. Their service capabilities reach all 50 U.S. states, Canada, South & Central America, plus the Caribbean.

Connect with Carmen on LinkedIn.

Episode Highlights

  • Carmen’s journey in the printing industry and her transition from fashion marketing and design.
  • The establishment and focus of CR&A Custom, Inc. on large format digital printing.
  • The company’s commitment to environmentally friendly practices and green technology.
  • Challenges faced during the transition to large format printing, including infrastructure and financial hurdles.
  • The importance of networking and community support for business growth.
  • Insights on obtaining certifications like Women-Owned Small Business (WOSB) for government contracts.
  • Strategies for problem-solving and effective communication with clients.
  • Notable projects and successes, including work with major clients like Nike and Kaiser Hospital.
  • Advice for women entrepreneurs on navigating government contracts and financial resources.
  • The significance of building strong relationships with financial institutions for business support.

Music Provided by M PATH MUSIC

Transcript-iconThis transcript is machine transcribed by Sonix

 

TRANSCRIPT

Intro: Broadcasting live from the Business RadioX studios. It’s time for Women in Motion. Brought to you by WBEC-West. Join forces. Succeed together. Now, here’s your host.

Lee Kantor: Lee Kantor here with Renita Manley. Another episode of Women in Motion. And this is going to be a good one. But before we get started, it’s important to recognize our sponsor. WBEC-West. Without them, we wouldn’t be sharing these important stories. Renita, it’s going to be a good show, huh?

Renita Manley: Yeah, absolutely. It’s going to be a great show. I’m excited to have Carmen on. Talked with her earlier. She is a phenomenal WBE, so I’m excited to hear about her journey.

Lee Kantor: All right, so let’s introduce Carmen Rad. She’s the president of CR&A Custom, Inc.. Welcome, Carmen.

Carmen Rad: Well. Thank you. Thank you for having me.

Lee Kantor: So before we get too far into things, tell us about CR&A Custom, Inc.. How are you serving folks?

Carmen Rad: So we’re a large format digital printing company based in Los Angeles. We’ve been in business for 32 years. We work on some of the largest activations here in California and some across the United States. Uh, we do what’s called large format printing. So when you see those really large graphics that wrap buildings, especially at the crypto center in downtown LA. All of the work that you see there is printed and installed by, uh, minority women owned company.

Lee Kantor: So what’s your backstory? How’d you get involved in this line of work?

Carmen Rad: I didn’t start in large format printing. I have a degree in fashion marketing and design. And throughout the years, I kind of like it kind of just evolved into this industry. I was in the printing of sublimation fabrics. It’s a form of printing onto polyester materials, and that industry has really taken a major shift, and it’s much more sophisticated than when I started. But in 19 in the early 1990s, the United States made a treaty with China in which they were allowed to manufacture as much material and as much product as they can produce. And so the quota system was eliminated, and we saw that that was going to impact the garment industry, because I started in the garment industry and I used to manufacture clothing products for movie studios. And when we saw that, we decided to shift into large format printing so we can continue to work with the existing studios that we had, um, and tried to just, you know, nobody’s going to go overseas for a banner and they’re not going to go overseas for these type of, um, of activations. Um, and so we, we, we thought that it would be a good industry to shift into, um, that we can then, you know, cater to here in, in Los Angeles.

Lee Kantor: And then so you were able to make that pivot and then and so you learned about it and get the did you need different equipment or did you already have the equipment you needed to do it?

Carmen Rad: No, we didn’t have any equipment. Um, uh, we were at a convention in Las Vegas, and we’re was about to just invest in some really big, um, sublimation equipment at the time. And it was an industry that I really didn’t like because there was a lot of waste at that time. And there was another booth, and this gentleman, um, started to talk to us about large format printing. And my husband, I had a conversation and I said, yes, this sounds amazing. And so we decided to buy a 16 foot printer right then and there.

Lee Kantor: And that shows you the importance of going to those kind of shows, huh? You never know who you’re going to meet.

Carmen Rad: You never know who you’re going to meet or what you’re going to see or what you’re going to learn. And it was definitely a much cleaner industry. It was, uh, you know, they were already, uh, using environmentally friendly inks, and those things were important. You know, when you work in the printing industry, you’re around a lot of fumes and a lot of things that could be hazardous to your health. And we decided very early to invest in green technology.

Lee Kantor: And then so that was kind of when you were, um, trying to figure out kind of how you were going to go about doing this. That was an important consideration, as you wanted to be kind of as green as you could at each step of the way.

Carmen Rad: Correct. In fact, we were awarded Green Firm of the year by the City of Los Angeles about I don’t know, I forgot the year, maybe 2004.

Lee Kantor: Oh, so you’ve been you were you were doing it before. It was cool.

Carmen Rad: I didn’t even know the word green. I just knew that, you know, I’m. I’m exposing myself to these elements, and so are my employees.

Lee Kantor: Right. So you were just doing it because you wanted to be a good steward of your work or your workers, so that’s great. Now, um, did it catch on right away? Were you able to get traction right away, or was it, uh, kind of some bumps in the road when you, um, started getting into this?

Carmen Rad: There are many, many bumps, um, to work in large format printing. First of all, you have to, uh, assure that the facility, um, has a way of moving around. You know, manufacturing has a they all have different flow systems, and definitely in large format printing, you have to have these considerations starting from your floors, starting from electricity. There’s lots of little there’s lots of things before even the equipment arrives that are very expensive investments. And so no, I, we had lots of roadmaps, um, obstacles. In fact, in 2008, we bought a building in Los Angeles, and it took DWP 14 months to get us the correct electricity, um, so that we can move the equipment here. And we had two other buildings that we were renting at the time, one on 32nd and one on 17th Street. So that was a major obstacle. Now we were paying for three locations and getting ourselves into a very deep, deep debt.

Lee Kantor: So what was it that turned it around? Like how did you kind of get your sea legs and, and, uh, get the traction you needed to have the escape velocity so that you can be a thriving company that you are today.

Carmen Rad: Well, um, you know, when you attend, like, WebEx events, you also meet lots of other people that are involved. Um, and I had met this lady named Dorothy Randall and Linda Smith, who had a department at the city called Mbok Minority Business Opportunity Councils. And I started to reach out to them and, um, asked for support. And so I started to reach out to different people who then could help me with the city issues that we were having. Um, they would send me an engineer one week and he would say, do this, this and this. And then two weeks later we would have that done, and then another engineer would come in and say, well, you need this, this and this as well, or you needed something else. And because of that process, it was just delaying us. So they were able to come in and have a meeting, um, here at our facility with the engineers and for us to break down what were the things that we needed for this high voltage, uh, equipment we were investing in. Now, some of the equipment we were investing that, you know, they’re they’re they’re $1.2 million investments. And we had the SBA involved. The building was also purchased with the support of the SBA. So I reached out to every single support system that I could find. And I attended lots and lots and lots of events. Um, I always had an outfit in the car because if something was happening in Los Angeles, I would be ready to go. And I was just trying to learn this language, you know, being a woman certified business, um, it is a new language that you have to learn, and you have to invest your time to understand it and understand how it benefits and what you need to be doing to then advocate for yourself.

Lee Kantor: So then would you say that one of kind of the main benefits that you’ve gotten from being a member of Quebec West is the community and that support, um, and helping you make the connections you needed?

Carmen Rad: Oh, yes. Absolutely. Um, I then became friends with different women who were certified. I also joined another organization called Nabo was the National Association of Women Business Owners. And you know, we all could reach out to each other where, you know, most of us are experts in our field or, um, you know, women who have been in business for some years. And so you can get lots of support, get lots of answers. Uh, you could always call, um, any one of these organizations and say, hey, I’m having this problem. Could you direct me to somebody that maybe I should be working with? So yes, getting involved is definitely, um, a benefit. And, you know, you become friends with them as well. So I have long term relationships.

Lee Kantor: Right. And it transcends business. Right. These are like your friends now?

Carmen Rad: Yes.

Lee Kantor: Now, um, in your work, did you have a moment where you were like, hey, I think this is all going to work out? I think we we’ve cracked the code here, And did you have kind of that aha moment where you’re like, okay, I think we’re okay.

Carmen Rad: Oh of course. I mean, I’m in business now 32 years. Um, but I could honestly say that I would say that within the past ten years is when that aha moment finally came in, um, to do what we do. Uh, there’s a tremendous amount of, uh, infrastructure involved, investment, uh, departments that need to be, um, streamlined processes. Uh, there’s a lot of learning, uh, because I didn’t come from this industry, and I’m not someone who went to business school. So there were a lot of hurdles throughout this, um, you know, journey. But I had lots of triumphs as well.

Lee Kantor: Do you can you can you share some of the triumphs that may be the most rewarding moments are the moments you felt proud.

Carmen Rad: Um, I, I was in a meeting nonrelated. It was during Covid, actually. Uh, I was in a meeting at Kaiser Hospital, which is I. Every year I give myself a list of clients that I really like. Focus on that I want to, um, do business with just a list of maybe 4 or 5 clients that I say, this is what I’m going to focus on. And I was at a meeting, um, at this, um, at, at a Kaiser. And it was unrelated to what they were working on, what they were dealing with. It was not Covid related. And I got dragged into a meeting. Basically, the person I was working with said, follow me. And I entered another meeting and I could overhear their conversation. And, you know, well, they were they were talking in front of me about their issues, and I was able to leave that meeting and come back with a solution for them. And it was from prior years experience of putting things together. And I saw a problem and I saw the answer. Um, and we were able to facilitate and meet their needs in a really fast pace. So just really proud that, you know, our company was able to again, pivot again and support an issue that we saw that was, you know, a big issue.

Lee Kantor: And you were looking at it. You were just trying to help them solve a problem. You know, you went into it with kind of that open heart of, I’m trying to help somebody here. You weren’t really.

Carmen Rad: Well, I wasn’t invited. I was just asked to follow them. And I could, you know, I heard their problems. I saw what they were dealing with. And I go, then I said, you know, there may there’s a solution here, but it’s not necessarily the way, you know, when when you’re when you’re nontraditional. Like, I come from a different industry and I can I come from the garment industry. So when I see print, I don’t see it flat. I see it in a different way. And so we were able to give them advice and solve some things very, very quickly.

Lee Kantor: Right. You’re able to connect dots in ways that they can’t because you’re looking at it from a different kind of lens perspective.

Speaker7: Yeah.

Lee Kantor: So now is there, um, any project that you’re working on that you know, that you’re most proud lately? Anything. Anything? Uh.

Carmen Rad: Recently we just did a project in, uh, San Francisco for Nike in, in, uh, uh, on a building in the mission area. And this building is a historic building, so you can’t drill into the building. And, um, it was a very challenging, uh, graphic. It’s a large, large, uh, they’re large graphics. They’re like 130ft long by 60ft wide, and we figured out a way of hanging them using these water tanks. And, um, it was very successful. And, uh, we the building looked just phenomenal. And Nike has invited us again to do it for, uh, in February. So we’re going to repeat that project now.

Lee Kantor: Do you have any advice for the listeners when it comes to, um, how do you kind of nurture that problem solving skill that you have that ability to connect the dots with your team so that everybody kind of is looking for opportunities to solve problems for their clients?

Speaker7: Well.

Carmen Rad: You know, you’ve got to be a really good listener. You’ve got to really listen to the client and pick up those key words, because sometimes the client is Maybe, maybe not truly, truly understanding what the goal is at the end. Or maybe they think this is the goal, but there could be lots of lots of little things that you’re picking up as you’re listening to the client to really what is the best solution? Because you’re the expert in the field, the client is not. And so you just have to really listen and then, you know, continue to educate your client to continue to be transparent with your client so that they could also learn, um, uh, why you’re making these decisions or why you’re making this advice, giving this advice.

Lee Kantor: So if somebody wants to learn more, um, about your firm and maybe they need you for a project, what’s the website? What’s the best way to connect?

Carmen Rad: Uh, you can reach out to our info at com. And there, um, you write up your requests. It then gets assigned to a team of project managers. Uh, there could be a graphic artist and then another manager involved. Um, and then we get on a phone call, and, uh, it’s traditional, uh, business practices. There’s a lot more phone conversations than just emails and just trying to hear out what the client really needs.

Lee Kantor: And the website is.

Speaker7: Correct.

Carmen Rad: And you can visit our Instagram as well.

Lee Kantor: Um, well, Carmen, congratulations on all the success. I mean, you’re doing such important work and we appreciate you.

Speaker7: Thank you.

Carmen Rad: Thank you, thank you for allowing me to speak today.

Lee Kantor: And, Renita, uh, you got some. You got the latest about the conference?

Renita Manley: Yeah, yeah. Just want to encourage everybody to make sure you go to our website. Rebecca WBEC-West hyphen West Comm, and go to our events calendar, and be sure to sign up for our, um, our conference that’s coming up in December from the 16th to the 18th. Carmen, uh, I know you’ve been to some of our events in the past, so I look forward to meeting you there.

Speaker7: Yes, yes.

Carmen Rad: Great event.

Renita Manley: Only if it’s. If possible. Can I ask one more question before we get up out of here?

Lee Kantor: Sure.

Renita Manley: Is that is that cool? Okay, awesome. And then we’ll jump on out of here. Sorry to hold you up. I just know that you have had some tremendous success with your government contracts. So before we go, is there one, um, one great piece of advice you can give to, um, maybe in similar industries as yours to help them with as much success as you have with that, with your certificate in government contracts.

Carmen Rad: Definitely. Um, you know, get yourself certified as Wosb so that you can work on government contracts. That’s a separate certification through, uh, we back west. Uh, I’ve definitely benefited. In fact, we won the Marines contract, uh, three years consecutively. Um, and this is more than $1 million contract, and we just won the Navy one this year. So, um, you know, make the investment. Um, also reach out to other people that are not necessarily in your field, maybe people who are marketing to help you make the best presentations. Um, you could always call the the, uh, the people who are soliciting the bids and ask them to see, to view previous bids, uh, so that you can understand how other people have won and why they’ve won. Um, but most importantly, are you really prepared to take on these contracts? Because once you commit to them, it is a commitment and you’re signing this really fine little print that you’re going to make sure that this happens. Um, you know, respecting all of the regulations and obligations that these contracts, uh, need. Um, and that you formed your team that can handle this. So you must be prepared. Really be prepared if you think you’re almost there. I don’t suggest that you do it. I suggest that maybe you try to even partner with the people that won the bid. Maybe they’re looking for subcontractors for this bid. And then you can come in the following year. Um, you know, find out who won the bid, offer your services to them. Just continue to market yourself.

Lee Kantor: Now, when you went after your early bids, were you going just by yourself or did you hire a consultant or some help? In the early ones.

Carmen Rad: We took on one of the bids. Um, we have our own marketing team here, and it literally took us about a month to fine tune every single letter, because these letters matter and to understand how the bid process works, Um, it’s all about verbiage and language. And you better cross those T’s and dot those eyes and really understand what these sentences mean. So we took a lot of time to, to bid.

Lee Kantor: And you invested a lot of manpower in that as well. This wasn’t something you like, oh let’s throw this in here this weekend and knock it out. This was something that you took seriously and invest a lot of time and resources in.

Speaker7: Correct?

Carmen Rad: We took a lot of time. And, you know, when you invest a month of your time, um, and even if we would have lost, I felt that it was the best investment because the bid was going to come live the following year. And we and we knew that. And so, you know, just learning how to properly bid. And there’s so many programs, there’s so many free programs, uh, that are out there. You can reach out to the SBA, you can Google it online. You can reach out to Webbank, who then could, you know, they have lots of other partners as well that are, you know, are are offering these type of services, um, that that can train you and you can even like go meet with them in person. So I made that investment and I dedicated years of my, of my career, um, learning.

Lee Kantor: And that was before you even attempted.

Speaker7: I attempted, yes.

Lee Kantor: Right. So you did a lot of groundwork before to make sure that when you did try that you were as well prepared as you could be.

Speaker7: Yes.

Carmen Rad: I’m not I’m not the sharpest tool in the shed, that’s for sure. But I will find the resources and people who are.

Lee Kantor: Well, good.

Renita Manley: What about money? I know. Sorry about that. What about money? I know, um, a lot of bits. You have to have some resources available. So what do you have to say to babies who might be trying to go after a huge bid but are kind of shaky, or their resources are a bit mysterious?

Carmen Rad: You know, I think it’s important to have really good relationships with your bankers. Um, you know, in the banking relationship, I think that women sometimes, um, don’t don’t, um, interact with their bankers as much as the men do. And so really making the investment to, you know, have the bankers come in and understand your business, have them, you know, share with them when you have a triumph, have them understand what you’re going through and what you’re building, so that when you know and you can share with them, look, I’m working on this, I might I might need a line of credit for this. This is what I’m doing. This is my goals. Like, be a little bit, you know, more, uh, like, transparent with them as well. Like, prepare them for what you’re trying to do.

Lee Kantor: So you’re treating them like partners, like they’re your trusted advisor. That we’re in this together?

Speaker7: Correct? Correct.

Carmen Rad: Not that they’re just giving you a loan, you know, or because you’re the one really in power at this point. You know, if a bank, if you’re working with a good bank, they’re going to want to grow with you. They’re not going to let you go. They’re not going to want to let you go.

Lee Kantor: Good stuff. Carmen, thank you so much again for sharing it. It’s a great story and you should be so proud that it the success that you’ve had in this industry of coming in with, you know, not kind of being from the industry, but looking at it with fresh eyes and then really growing and thriving is just an inspirational story. So thank you so much for sharing.

Speaker7: Thank you.

Lee Kantor: All right. This is Lee Kantor for Renita Manley. We will see you all next time on Women in Motion.

Speaker3: Hey, pick me up when I’m down. Oh, me.

 

  • « Previous Page
  • 1
  • …
  • 7
  • 8
  • 9
  • 10
  • 11
  • …
  • 1318
  • Next Page »

Business RadioX ® Network


 

Our Most Recent Episode

CONNECT WITH US

  • Email
  • Facebook
  • LinkedIn
  • Twitter
  • YouTube

Our Mission

We help local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

We support and celebrate business by sharing positive business stories that traditional media ignores. Some media leans left. Some media leans right. We lean business.

Sponsor a Show

Build Relationships and Grow Your Business. Click here for more details.

Partner With Us

Discover More Here

Terms and Conditions
Privacy Policy

Connect with us

Want to keep up with the latest in pro-business news across the network? Follow us on social media for the latest stories!
  • Email
  • Facebook
  • Google+
  • LinkedIn
  • Twitter
  • YouTube

Business RadioX® Headquarters
1000 Abernathy Rd. NE
Building 400, Suite L-10
Sandy Springs, GA 30328

© 2025 Business RadioX ® · Rainmaker Platform

BRXStudioCoversLA

Wait! Don’t Miss an Episode of LA Business Radio

BRXStudioCoversDENVER

Wait! Don’t Miss an Episode of Denver Business Radio

BRXStudioCoversPENSACOLA

Wait! Don’t Miss an Episode of Pensacola Business Radio

BRXStudioCoversBIRMINGHAM

Wait! Don’t Miss an Episode of Birmingham Business Radio

BRXStudioCoversTALLAHASSEE

Wait! Don’t Miss an Episode of Tallahassee Business Radio

BRXStudioCoversRALEIGH

Wait! Don’t Miss an Episode of Raleigh Business Radio

BRXStudioCoversRICHMONDNoWhite

Wait! Don’t Miss an Episode of Richmond Business Radio

BRXStudioCoversNASHVILLENoWhite

Wait! Don’t Miss an Episode of Nashville Business Radio

BRXStudioCoversDETROIT

Wait! Don’t Miss an Episode of Detroit Business Radio

BRXStudioCoversSTLOUIS

Wait! Don’t Miss an Episode of St. Louis Business Radio

BRXStudioCoversCOLUMBUS-small

Wait! Don’t Miss an Episode of Columbus Business Radio

Coachthecoach-08-08

Wait! Don’t Miss an Episode of Coach the Coach

BRXStudioCoversBAYAREA

Wait! Don’t Miss an Episode of Bay Area Business Radio

BRXStudioCoversCHICAGO

Wait! Don’t Miss an Episode of Chicago Business Radio

Wait! Don’t Miss an Episode of Atlanta Business Radio