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Innovating Ocular Disease Diagnosis, with Shiv Garg, EyeAI

October 3, 2024 by John Ray

Innovating Ocular Disease Diagnosis, with Shiv Garg, EyeAI, on North Fulton Business Radio, with host John Ray
North Fulton Business Radio
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Innovating Ocular Disease Diagnosis, with Shiv Garg, EyeAI, on North Fulton Business Radio, with host John Ray

Innovating Ocular Disease Diagnosis, with Shiv Garg, EyeAI (North Fulton Business Radio, Episode 807)

This episode of North Fulton Business Radio, hosted by John Ray, features Shiv Garg, a junior at Innovation Academy in Alpharetta and the founder of EyeAI. Shiv discusses the creation of EyeAI, a novel machine learning model for diagnosing ocular diseases. The system, which uses retinal fundus images, aims to provide early diagnosis for conditions such as diabetic retinopathy and age-related macular degeneration. Shiv shares the personal motivation behind his work, his academic and extracurricular interests, and the challenges of developing AI technology for medical use. EyeAI’s goal is to offer accessible eye disease diagnosis to underserved communities and act as a secondary tool for ophthalmologists. Despite being in development, EyeAI promises to improve early disease detection significantly. Shiv emphasizes open access and non-commercialization of the technology to benefit public health entities and individuals globally. The episode also delves into Shiv’s broader interests, accolades, and leadership experiences, particularly with Student Leadership Johns Creek.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Shiv Garg

Shiv Garg, EyeAI, on North Fulton Business Radio with host John Ray
Shiv Garg, EyeAI

Shiv Garg is a junior in the Information Technology pathway at Innovation Academy in Alpharetta. Shiv is interested in computer science, specifically with applications in artificial intelligence.

With a Google Data Analytics Professional Certificate and awards for innovation in the intersection of health and technology from Boehringer Ingelheim, the Institute of Electrical and Electronics Engineers (IEEE), and the Sigma Xi division of the Centers for Disease Control and Prevention (CDC), Shiv has completed numerous projects utilizing computer science to positively serve his community, and he uses his skills to help those around him.

Shiv has served as a mentor at the Georgia Institute of Technology to instruct students regarding data science concepts and has led a hackathon to develop technologies to facilitate scientific study and research. Shiv further applies his knowledge as part of the Technology Student Association, Mu Alpha Theta Mathematics Honor Society, and Biology Olympiad. Additionally, Shiv enjoys playing chess, competing in fencing, and adventuring on hikes.

LinkedIn

EyeAI

Shiv Garg created EyeAI, an AI-powered system that aims to revolutionize the detection of ocular diseases. It uses a convolutional neural network (CNN) model that was trained on 3,200 images of the retinal fundus to find 45 different eye diseases 80% of the time. These include diabetic retinopathy and optic disc cupping. By providing affordable and accessible eye health diagnostics, EyeAI aims to address the global issue of visual impairment, which affects 2.2 billion people worldwide, with 1 billion cases being preventable. This web-based tool enables users to upload retinal images and receive almost instant diagnostic results, making it especially beneficial for underserved communities where access to ophthalmologists is limited.

EyeAI’s potential to transform healthcare is vast, offering early detection and secondary diagnostic support for medical professionals. The system is scalable and adaptable, capable of being integrated into healthcare settings to improve the efficiency and effectiveness of eye disease diagnosis and treatment. With plans for future enhancements to improve accuracy, EyeAI represents a significant advancement in global health equity by providing accessible and low-cost diagnostics for vision-threatening conditions.

Website

Topics Discussed in this Episode

00:00 Welcome to North Fulton Business Radio
01:30 Meet Shiv Garg: Innovator and Student
01:49 EyeAI: Revolutionizing Ocular Disease Diagnosis
03:11 Shiv’s Personal Interests and Achievements
09:51 The Technology Behind EyeAI
18:18 Future Goals and Community Impact
26:40 Conclusion and Final Thoughts

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Renasant Bank supports the Georgia Alliance for Breast Cancer

Georgia Alliance for Breast Cancer (formerly It’s The Journey) is a registered 501c3 non-profit that strives to support Georgia’s breast cancer community by raising funds to support breast health and breast cancer programs throughout the state of Georgia.

GAABC’s mission is to engage with Georgia’s breast cancer community to increase access to care and reduce disparities in cancer outcomes.

Randi Passoff, a breast cancer survivor, founded GAABC in 2002. She created “the kinder and gentler breast cancer walk” based off the Avon 3-Day Breast Cancer Walk. Instead of a 3-day walk of 60 miles over 3 days and sleeping in a tent, the Georgia 2-Day Walk covers 30 miles over 2 days, and participants sleep in a hotel. Most importantly, what’s raised in Georgia stays in Georgia.

Renasant Bank is a major supporter of GAABC, both in corporately donated funds and employee donations and participation in the walk.

To learn more about GAABC and the 2-Day Walk, go to the GAABC Website.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: AI, diabetic retinopathy, eye health diagnostics, EyeAI, John Ray, Machine Learning, macular degeneration, North Fulton Business Radio, ocular disease, Shiv Garg, Student Leadership Johns Creek

Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire: The Art of Innovation

October 2, 2024 by John Ray

Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire: The Art of Innovation
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Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire, on The Price and Value Journey podcast with host John Ray

Embracing Disruptive Innovation in Professional Services with Natalie Born, Author, Set It on Fire: The Art of Innovation (The Price and Value Journey, Episode 115)

In this episode of The Price and Value Journey, John Ray hosts Natalie Born, an innovation expert and principal consultant at Arch + Tower, to discuss innovation in professional services and the impact of AI and other disruptive technologies on professional services. Natalie emphasizes the importance of balancing automation with relationship-building, outlining ways organizations can use AI to enhance productivity and client experiences. The conversation delves into strategies for fostering a culture of innovation, establishing governance around AI usage, and ensuring AI augments rather than replaces human capabilities. Natalie also shares insights on maintaining the perception of value and pricing services effectively in an AI-influenced market. Listeners are encouraged to focus on co-creating solutions with clients to ensure relevance and effectiveness.

The Price and Value Journey is presented by John Ray and produced by the North Fulton affiliate of Business RadioX®.

Natalie Born, Arch + Tower, and Author, Set It on Fire: The Art of Innovation

Natalie Born, Arch + Tower, and Author, Set It on Fire: The Art of Innovation, on The Price and Value Journey podcast with host John Ray
Natalie Born

Natalie Born is a member of Frazier & Deeter’s Advisory Practice and a Principal Consultant with Arch + Tower, an FD Company. She specializes in helping businesses develop and implement effective strategies to exceed their goals, grow their topline revenue and achieve award-winning results.

Natalie is the host of a top 25 innovation podcast, Innovation Meets Leadership, that is listened to in over 80 countries.  She authored the book, Set It on Fire: The Art of Innovation.  Natalie has collaborated on two approved US patents and has over 20 years of experience leading product development, strategy, and innovation teams working globally in over 18 countries. Natalie has worked with organizations such as CareerBuilder, First Data, IHG, and ADP, leading major initiatives in over 18 countries.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | Natalie’s Book | Natalie’s Podcast

Topics Discussed in this Interview

00:00 Introduction to The Price and Value Journey
00:37 Meet Natalie Born: Innovation Expert
01:59 The Role of Automation in Professional Services
04:02 Historical Perspective on Technology and AI
04:38 AI Adoption Across Industries
09:28 Fostering a Culture of Innovation
17:11 Balancing Technology and Human Touch
22:10 Practical AI Applications in Professional Services
25:41 Amazon’s Daily Upload Limit
26:24 AI’s Impact on Content Perception
27:30 The Hype vs. Heart Debate
28:35 Using AI to Enhance Client Value
29:09 Defining AI Governance in Organizations
30:08 Scaling AI for Organizational Success
33:23 The Importance of Client Feedback
35:44 Measuring and Pricing Value
39:57 The Role of Change Management
42:05 Conclusion

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and the North Fulton studio of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of "The Price and Value Journey"
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a Show Host and Producer and owns the North Fulton (Georgia) studio of Business RadioX®. John and his team work with B2B professionals to create and conduct their own podcast using The Generosity Mindset™ Method:  building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: AI, AI governance, Arch + Tower, artificial intelligence, change management, Frazier Deeter, Innovation, John Ray, Natalie Born, professional services, Technology, The Price and Value Journey

Spotlight on the Georgia Hispanic Chamber’s 40th Anniversary with CEO Verónica Maldonado-Torres

October 1, 2024 by John Ray

Spotlight on the Georgia Hispanic Chamber's 40th Anniversary with CEO Verónica Maldonado-Torres, on the GNFCC 400 Insider podcast with host Kali Boatright
North Fulton Studio
Spotlight on the Georgia Hispanic Chamber's 40th Anniversary with CEO Verónica Maldonado-Torres
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Spotlight on the Georgia Hispanic Chamber's 40th Anniversary with CEO Verónica Maldonado-Torres, on the GNFCC 400 Insider podcast with host Kali Boatright

Spotlight on the Georgia Hispanic Chamber’s 40th Anniversary with CEO Verónica Maldonado-Torres (GNFCC 400 Insider, Episode 99)

In this episode of the GNFCC 400 Insider, host Kali Boatright, President and CEO of the Greater North Fulton Chamber of Commerce, welcomes Verónica Maldonado-Torres, President and CEO of the Georgia Hispanic Chamber of Commerce. They discuss GHCC’s impactful 40-year journey, upcoming celebrations during Hispanic Heritage Month, and the initiatives aimed at fostering economic growth and community support. Verónica shares her personal journey from growing up in an entrepreneurial family to leading the Georgia Hispanic Chamber, highlighting the importance of community, advocacy, and entrepreneurship. The episode also covers various programs, events, and the chamber’s strategic goals to support Hispanic businesses and promote cultural integration.

The GNFCC 400 Insider is presented by the Greater North Fulton Chamber of Commerce and produced by John Ray and the North Fulton affiliate of Business RadioX®.

Georgia Hispanic Chamber of Commerce

The Georgia Hispanic Chamber of Commerce (GHCC) serves as a vital resource and advocate for Hispanic-owned businesses in Georgia, promoting economic development and fostering a vibrant entrepreneurial ecosystem. Established over four decades ago, GHCC is dedicated to empowering its members through various programs, networking opportunities, and educational resources. The chamber connects Hispanic entrepreneurs with key stakeholders, including government entities, corporate partners, and community organizations, facilitating partnerships that enhance business growth and sustainability.

In addition to its commitment to economic advancement, the GHCC actively engages in advocacy efforts that address the unique challenges faced by Hispanic businesses. By providing a platform for voices within the community, the chamber works to influence policy decisions and promote equitable access to opportunities. Through events such as workshops, seminars, and networking gatherings, GHCC not only celebrates the rich cultural heritage of the Hispanic community but also strives to create an inclusive environment where all members can thrive and contribute to Georgia’s diverse economy.

Website | LinkedIn | Instagram | Facebook | X (Twitter) | YouTube

Verónica Maldonado-Torres, President and CEO, Georgia Hispanic Chamber of Commerce

Verónica Maldonado-Torres, President and CEO, Georgia Hispanic Chamber of Commerce
Verónica Maldonado-Torres, President and CEO, Georgia Hispanic Chamber of Commerce

Verónica Maldonado-Torres is the President and CEO of the Georgia Hispanic Chamber of Commerce (GHCC), where she brings over a decade of experience as a small business champion and supplier diversity advocate. With a legacy of entrepreneurship spanning over 60 years in her family, Verónica is a dynamic leader who fosters growth for both small businesses and large corporations through thought leadership and innovation. Her work focuses on building strategic alliances, promoting diversity, equity, and inclusion, and accelerating businesses to thrive in corporate America.

Prior to joining GHCC, Verónica led the Georgia Mentor Protégé Connection (MPC), where she guided the development of over 150 firms and built relationships with 131 Fortune 500 companies. She also served as Director of Strategic Alliances for the Georgia Minority Supplier Development Council, where she established partnerships among minority business associations and organizations dedicated to small business development. Additionally, Verónica is the CEO and founder of VMT Consulting, where she empowers businesses to secure contracts, increase sales, and achieve sustainable growth, with a focus on supplier development and diversity initiatives.

Verónica Maldonado-Torres, President and CEO, Georgia Hispanic Chamber of CommerceA passionate community leader, Verónica serves on multiple boards, including the American Heart Association and the Hispanic Corporate Council of Atlanta. Her leadership has earned her numerous accolades, such as the Corporate Diversity Champion Award and being named one of the “Top 50 Most Influential Latinos in Georgia.” A sought-after speaker, Verónica frequently addresses topics such as small business, diversity, servant leadership, and women empowerment, and she has collaborated with Fortune 500 companies and organizations worldwide.

LinkedIn

Topics Discussed in this Episode

00:00 Introduction to the GNFCC 400 Insider
00:30 Meet Verónica Maldonado-Torres
01:07 Verónica‘s Journey to Chamber Leadership
04:49 Overview of the Georgia Hispanic Chamber of Commerce
09:14 Impact and Initiatives in North Fulton
12:13 Celebrating 40 Years of the Georgia Hispanic Chamber
17:29 Hispanic Heritage Month Explained
23:09 Verónica‘s Personal Journey and Musical Passion
27:35 How to Connect with the Georgia Hispanic Chamber
28:26 Conclusion and Final Thoughts

About GNFCC and The GNFCC 400 Insider

Kali Boatright, President and CEO of GNFCC

The GNFCC 400 Insider is sponsored by the Greater North Fulton Chamber of Commerce (GNFCC), and the host of the show is Kali Boatright, President and CEO of GNFCC.

The Greater North Fulton Chamber of Commerce is a private, non-profit, member-driven organization comprised of over 1,400 business enterprises, civic organizations, educational institutions, and individuals.  Their service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs. GNFCC is the leading voice on economic development, business growth, and quality of life issues in North Fulton County.

Greater North Fulton Chamber of Commerce, GNFCCAs a five-star accredited chamber, GNFCC’s vision is to be the premier organization driving member and community success across the region, and they are dedicated to pursuing this vision based on the guiding principles of advocacy, inclusivity, and operational excellence.

GNFCC promotes the interests of their members by assuming a leadership role in making North Fulton an excellent place to work, live, play, and stay. They provide one voice for all local businesses to influence decision-makers, recommend legislation, and protect the valuable resources that make North Fulton a popular place to live.

For more information on GNFCC and its North Fulton County service area, follow this link or call (770) 993-8806. For more information on other GNFCC events, follow this link.

Tagged With: economic development, Georgia Hispanic Chamber of Commerce, GHCC, GNFCC, Greater North Fulton Chamber of Commerce, Hispanic businesses, Hispanic Heritage Month, Kali Boatright, North Fulton, veronica maldonado torres

PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services

September 30, 2024 by John Ray

PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services
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PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services, on North Fulton Business Radio with host John Ray

PALS Summit 2024, with Mollie Lacher, Professionals of After Loss Services (North Fulton Business Radio, Episode 806)

In this episode of North Fulton Business Radio, host John Ray speaks with Mollie Lacher, founder of Sunny Care Services and co-founder of the Professionals of After Loss Services (PALS). Mollie discusses the emerging field of after loss care, a profession she helped pioneer to support grieving families with practical tasks following a loved one’s death. She shares her personal story of loss that inspired her to start her business and explains the services provided by after loss professionals. Mollie also talks about the founding of PALS along with co-founders Rachel Donnelly and Jasmine Hathaway and the goals of this unique organization. The discussion also covers the upcoming PALS Summit 2024 in Atlanta, designed to foster community, provide education, and offer business management support to those in the after loss profession. This episode underscores the importance of recognizing and supporting this new industry aimed at easing the burden on grieving families.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Professionals of After Loss Services (PALS)

PALS, or Professionals of After Loss Services, is a unique organization founded in 2021 that focuses on providing personalized support to families navigating the complexities of loss. As the first and only community dedicated to after loss professionals, PALS aims to fill the gap in services by helping clients manage the administrative and logistical challenges that arise after the death of a loved one. The organization offers a comprehensive training program, known as the PALS Training Program™, which consists of six modules designed to equip individuals with the necessary skills and knowledge to become effective after loss professionals.

PALS is committed to enhancing industry standards and advancing ethical best practices within the field of after loss services. It also fosters connections among professionals and businesses that provide related products and services, ensuring a holistic approach to client care. Members of PALS benefit from exclusive events, continuing education opportunities, and access to a supportive community.

The organization will host its inaugural PALS Summit from October 23-25, 2024, in Atlanta, GA, further solidifying its role as a leader in this essential area of support for grieving families. For further details on the PALS Summit and to register, follow this link.

Website | LinkedIn | Instagram | Facebook | YouTube

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:30 Guest Introduction: Mollie Lacher
01:58 Understanding After Loss Care
04:20 The Birth of PALS
05:31 Challenges and Goals of After Loss Professionals
08:06 The Role of After Loss Professionals
15:11 The PALS Summit 2024
28:03 Conclusion and Final Thoughts

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Renasant Bank supports the Georgia Alliance for Breast Cancer

Georgia Alliance for Breast Cancer (formerly It’s The Journey) is a registered 501c3 non-profit that strives to support Georgia’s breast cancer community by raising funds to support breast health and breast cancer programs throughout the state of Georgia.

GAABC’s mission is to engage with Georgia’s breast cancer community to increase access to care and reduce disparities in cancer outcomes.

Randi Passoff, a breast cancer survivor, founded GAABC in 2002. She created “the kinder and gentler breast cancer walk” based off the Avon 3-Day Breast Cancer Walk. Instead of a 3-day walk of 60 miles over 3 days and sleeping in a tent, the Georgia 2-Day Walk covers 30 miles over 2 days, and participants sleep in a hotel. Most importantly, what’s raised in Georgia stays in Georgia.

Renasant Bank is a major supporter of GAABC, both in corporately donated funds and employee donations and participation in the walk.

To learn more about GAABC and the 2-Day Walk, go to the GAABC Website.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: after loss care, after loss services, John Ray, Mollie Lacher, North Fulton Business Radio, PALS, Professionals of After Loss Services

Support for Caregivers, with Sue Ryan and Nancy Treaster, The Caregiver’s Journey

September 30, 2024 by John Ray

Support for Caregivers, with Sue Ryan and Nancy Treaster, The Caregiver's Journey, on North Fulton Business Radio with host John Ray
North Fulton Business Radio
Support for Caregivers, with Sue Ryan and Nancy Treaster, The Caregiver's Journey
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Support for Caregivers, with Sue Ryan and Nancy Treaster, The Caregiver's Journey, on North Fulton Business Radio with host John Ray

Support for Caregivers, with Sue Ryan and Nancy Treaster, The Caregiver’s Journey (North Fulton Business Radio, Episode 805)

In this episode of North Fulton Business Radio, host John Ray welcomes Nancy Treaster and Sue Ryan from The Caregiver’s Journey. They discuss the significant challenges faced by caregivers of loved ones with dementia, emphasizing the emotional and practical aspects of caregiving. Sue and Nancy provide valuable insights and resources through their podcast and other platforms to support caregivers. They share their personal experiences and emphasize the importance of businesses recognizing and supporting caregiver employees. The conversation also touches on the need for grace, dignity, and effective communication in caregiving, as well as the broader impact on families and workplaces.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Nancy Treaster and Sue Ryan, The Caregiver’s Journey

Nancy Treaster
Nancy Treaster

Nancy Treaster has been caregiving for her husband for nine years. He has frontotemporal dementia (aphasia), the same type of dementia as Bruce Willis. Her father-in-law, whom she also takes care of, has had Alzheimer’s for five years. When she cracked the code on how to get her husband’s sleeping back on track early in his journey with dementia, Nancy Treaster felt like a “new normal” was finally within reach. The retired software industry veteran who spent her professional life managing strategy for a publicly traded, global company found herself in unfamiliar territory with her husband’s diagnosis, and her usual techniques for quickly changing course and overcoming obstacles weren’t working.

When she reconnected with her friend, veteran caregiver Sue Ryan, the two lamented the lack of candid and practical advice for the day-to-day of caregiving for people living with dementia, and then the two former colleagues did what they knew best—they created the solution. Through The Caregiver’s Journey™, Nancy brings her business expertise, caregiving experience, and acquired knowledge as a Certified Caregiving Advocate and Certified Caregiving Consultant. Nancy lives in Johns Creek, Georgia.

Sue Ryan
Sue Ryan

Sue Ryan and her husband were already several years into his journey with Alzheimer’s disease when the pandemic hit in 2020. Given her more than thirty years of experience taking care of loved ones, including her father and grandmother, who had dementia, she naively thought she was well-equipped for this new challenge. Then Covid-created lockdowns occurred and her carefully managed system of support collapsed, just as her husband’s Covid diagnosis arrived.

Already working as a coach and advocate since 2014, Sue dug deep into her wells of support and pulled through, learning and sharing as she went. It was her sharing that caught the attention of her peer in the technology world, Nancy Treaster.

Together, they committed to dedicating themselves and their significant acumen to the task of creating a candid and practical lifeline for caregivers. Thus, The Caregiver’s Journey was born. Sue is a change strategist, speaker, author and executive coach who empowers leaders and caregivers to maximize their potential. With more than 40 years of experience as a business professional while also navigating a variety of caregiving roles, she guides families to become confident, balanced, and supported on their caregiving journey.

She also guides businesses to navigate the global crisis of family caregiving in business so both the organization and their valued working caregivers thrive. Sue has authored/co-authored five bestsellers, created an award-winning online course for caregivers, and is a certified hospice volunteer and caregiver advocate. Sue is a professional speaker, including TEDx, DisruptHR, and Vistage International.

Sue lives in Naples, Fla., where she and her husband made their home until his passing in 2023.

Nancy Treaster LinkedIn | Sue Ryan LinkedIn

Nancy Treaster and Sue Ryan

The Caregiver’s Journey

The Caregiver’s Journey is a comprehensive online platform dedicated to supporting and empowering caregivers through their challenging experiences. The website offers a wealth of resources tailored to meet the diverse needs of caregivers, including informative articles, practical tips, and expert advice on various aspects of caregiving.

Visitors can access a range of tools and guides designed to help manage the day-to-day responsibilities of caregiving, as well as find emotional support and self-care strategies. The platform also features a community forum where caregivers can connect with others facing similar situations, share experiences, and offer mutual support.

The Caregiver’s Journey podcast is available on Apple, Spotify, YouTube, and other major podcast apps.

Additionally, The Caregiver’s Journey provides educational resources, webinars, and workshops to enhance caregiving skills and knowledge, ensuring that caregivers feel equipped and confident in their roles.

Website | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
01:36 Introducing the Caregiver’s Journey
02:25 The Scope of Caregiving in the U.S.
04:43 Personal Caregiving Stories
05:55 Challenges and Emotional Impact
09:17 Family Dynamics in Caregiving
15:27 Business and Caregiving
18:18 Flexibility for Family Caregivers
18:47 Leadership Advice for Supporting Caregivers
19:51 Team Dynamics and Support
22:00 Corporate and Small Business Strategies to Support Caregivers
23:17 Insights and Practical Tips from The Caregiver’s Journey Podcast
25:13 Detailed Caregiving Challenges
27:05 Engaging and Educational Episodes
29:38 Testimonials and Impact
32:45 Conclusion and Additional Resources

Sue Ryan and Nancy Treaster, The Caregiver's Journey, with John Ray, host of "North Fulton Business Radio"

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Renasant Bank supports the Georgia Alliance for Breast Cancer

Georgia Alliance for Breast Cancer (formerly It’s The Journey) is a registered 501c3 non-profit that strives to support Georgia’s breast cancer community by raising funds to support breast health and breast cancer programs throughout the state of Georgia.

GAABC’s mission is to engage with Georgia’s breast cancer community to increase access to care and reduce disparities in cancer outcomes.

Randi Passoff, a breast cancer survivor, founded GAABC in 2002. She created “the kinder and gentler breast cancer walk” based off the Avon 3-Day Breast Cancer Walk. Instead of a 3-day walk of 60 miles over 3 days and sleeping in a tent, the Georgia 2-Day Walk covers 30 miles over 2 days, and participants sleep in a hotel. Most importantly, what’s raised in Georgia stays in Georgia.

Renasant Bank is a major supporter of GAABC, both in corporately donated funds and employee donations and participation in the walk.

To learn more about GAABC and the 2-Day Walk, go to the GAABC Website.

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Caregivers, caring for the caregiver, family caregivers, John Ray, Nancy Treaster, North Fulton Business Radio, Sue Ryan, The Caregiver's Journey

Paul Zanardo, Zanardo Dezignz, Beau Billington, The Free Agent, and Mitesh Patel, Blue Sky Law

September 30, 2024 by John Ray

Paul Zanardo, Zanardo Dezignz, Beau Billington, The Free Agent, and Mitesh Patel, Blue Sky Law on ProfitSense with Host Bill McDermott
North Fulton Studio
Paul Zanardo, Zanardo Dezignz, Beau Billington, The Free Agent, and Mitesh Patel, Blue Sky Law
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Paul Zanardo, Zanardo Dezignz, Beau Billington, The Free Agent, and Mitesh Patel, Blue Sky Law on ProfitSense with Host Bill McDermott

Paul Zanardo, Zanardo Dezignz, Beau Billington, The Free Agent, and Mitesh Patel, Blue Sky Law (ProfitSense with Bill McDermott, Episode 62)

In this episode of ProfitSense, host Bill McDermott talks with three distinguished guests—Paul Zanardo, Beau Billington, and Mitesh Patel—about the strategies behind marketing, the value of fractional executives, and the essentials of business exits. Paul Zanardo, Zanardo Dezignz, discusses misconceptions in marketing and the importance of organic growth over paid ads. Beau Billington, The Free Agent, elaborates on the role and benefits of fractional executives in business. Mitesh Patel, Blue Sky Law, covers critical facets of preparing for a business exit, such as legal audits and maximizing company value. 

Bill McDermott concludes the show with an insightful comparison between financial planners and business exit planners, emphasizing the significance of both for entrepreneurs.

ProfitSense with Bill McDermott is sponsored and presented by Bill McDermott, The Profitability Coach, and the show is produced by John Ray and the North Fulton affiliate of Business RadioX® in Alpharetta.

Paul Zanardo, Zanardo Dezignz

Paul Zanardo, Zanardo Dezignz, on ProfitSense with host Bill McDermott
Paul Zanardo, Zanardo Dezignz

Paul Zanardo is the CEO and Founder of Zanardo Dezignz.

Paul Zanardo’s background of over 25 years was in sales and marketing. He turned his attention to entrepreneurship in the early 2000’s. While studying website design and earning his degree in graphic design, he opened Zanardo Dezignz in the same year of 2015. Zanardo Dezignz has grown into an award-winning, nationwide marketing communications agency with locations in Alpharetta and Lawrenceville, GA.

Zanardo Dezignz exists to honor God by partnering with business service providers on website design, hosting services, SEO, graphic design, & digital marketing, achieving the highest reputations online.

Paul was named Solopreneur of the Year by the Greater North Fulton Chamber of Commerce in 2024.

Website | LinkedIn |  Instagram | Facebook | X (Twitter) | TikTok | Paul’s LinkedIn

Beau Billington, The Free Agent

Beau Billington, The Free Agent, on ProfitSense with Host Bill McDermott
Beau Billington, The Free Agent

Beau Billington is the Founder of The Free Agent.

The Free Agent helps companies hire above their weight class, helping them unlock that next level of growth by providing access to vetted and battle-tested experts. They deliver interim, fractional and strategic leadership to plan, scale, and grow your business.

The Free Agent provides access to a vetted bench of battle-tested experts that work directly with technology companies in hyper-growth. Their experts have backgrounds in sales, marketing, technology, product, operations, and finance and are available on a fractional, interim, or full-time basis. Simply put, they provide the right strategic expertise at precisely the right time in order to accelerate results.

Their Core Values:

  • Open and Honest (Transparent)
  • Own the Outcome, Either Positive or Negative (Accountable)
  • Clear and Quick Communication (Responsive)
  • Intimately Understand our Customers Needs (Inquisitive)
  • In the Trenches with Customers and Employees alike (Dependable)

Website | LinkedIn | Beau’s LinkedIn

Mitesh Patel, Blue Sky Law

Mitesh Patel, Blue Sky Law, on ProfitSense with Host Bill McDermott
Mitesh Patel, Blue Sky Law

Mitesh Patel is Founder and Principal of Blue Sky Law.

Blue Sky Law is a boutique law firm focused solely on middle-market, privately held companies. Blue Sky Law is armed with experienced attorneys from diverse work backgrounds, and its specialties include mergers & acquisitions, employment disputes and counseling, corporate law, business disputes, contract disputes, general litigation, and real estate transactions and disputes.

Blue Sky Law’s attorneys have decades of combined experience in handling legal business-related matters for their corporate clients, which matters include buying and selling of businesses, creating partnership agreements and contracts, buying and selling commercial real estate, filing and defending lawsuits on behalf of our corporate clients, including partnership disputes, noncompete and trade secret disputes, landlord and tenant disputes, and all types of breach of contract suits.

From entities to acquisitions to disputes, Blue Sky Law knows that the devil is in the details when it comes to navigating business law. They learn the intricacies of your business and offer flexible and individualized service. As former business owners themselves, Blue Sky Law’s attorneys understand that business owners face a complex, ever-changing legal landscape.

Website | LinkedIn | Instagram | Facebook | YouTube | Mitesh’s LinkedIn

Topics Discussed in this Episode

00:00 Welcome to ProfitSense
00:44 Meet the Guests: Paul Zanardo, Beau Billington, and Mitesh Patel
01:00 Paul Zanardo on Marketing Misconceptions
02:17 The Importance of SEO and Online Reputation
06:37 Challenges with WordPress and Ethical Marketing
11:09 Introduction to Beau Billington and The Free Agent
11:24 Understanding Fractional Executives
12:38 The Origin Story of The Free Agent
14:22 Product Market Fit and Business Growth
16:31 When to Leverage Fractional vs. Full-Time Resources
19:44 Current Market Trends and Future Outlook
21:51 Introduction to Mitesh Patel and Blue Sky Law
22:17 Preparing for Business Exit: When and How
25:22 Maximizing Business Value: Key Strategies
26:59 Understanding Legal Audits for Businesses
33:36 Tax Credits and Deductions for Manufacturers
36:57 Finding the Right Attorney for Your Business
39:40 Bill McDermott’s Commentary: Financial Planner vs. Business Exit Planner
42:15 Conclusion and Final Thoughts

About ProfitSense and Your Host, Bill McDermott

Bill McDermott
Bill McDermott

ProfitSense with Bill McDermott dives into the stories behind some of Atlanta’s successful businesses and business owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

Follow this link to find the show archive.

The show is presented by The Profitability Coach. The Profitability Coach helps business owners improve cash flow and profitability, find financing, break through barriers to expansion, and financially prepare to exit their business.

Bill McDermott is the Founder and CEO of The Profitability Coach. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center, Gwinnett Habitat for Humanity, and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University, and he and his wife, Martha, have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Instagram and follow The Profitability Coach on LinkedIn.

Tagged With: Beau Billington, Bill McDermott, Blue Sky Law, fractional executives, Mitesh Patel, Paul Zanardo, ProfitSense, ProfitSense with Bill McDermott, The Free Agent, The Profitability Coach, Zanardo Dezignz, Zanardo Dezignz LLC

The SECRET to Business Success with Chris Lalomia from The Trusted Toolbox

September 26, 2024 by John Ray

The SECRET to Business Success with Chris Lalomia from The Trusted Toolbox, on the Organization Conversation podcast with host Richard Grove
North Fulton Studio
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The SECRET to Business Success with Chris Lalomia from The Trusted Toolbox, on the Organization Conversation podcast with host Richard Grove

The SECRET to Business Success with Chris Lalomia from The Trusted Toolbox (Organization Conversation, Episode 62)

In this episode of Organization Conversation, host Richard Grove interviews Chris Lalomia, founder of The Trusted Toolbox. They talk about Chris’s journey from the corporate world to building a successful handyman business, as well as the importance of customer service and training. Chris also shares insights from his podcast, The Small Business Safari, and his book, From the Zoo to the Wild. They touch on topics like business growth, the importance of networking, and navigating economic challenges. Additionally, Chris talks about his involvement in syndicated radio shows and offers advice for small business owners.

Organization Conversation is sponsored by Wall Control. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Chris Lalomia, Founder and CEO, The Trusted Toolbox

Chris Lalomia is the CEO of The Trusted Toolbox. He also hosts the Small Business Safari podcast and is the author of the book From the Zoo to the Wild: Your Guide to Entrepreneurial Freedom and Wealth.

Chris Lalomia is a successful entrepreneur and change leader who has built on his experience working with the largest companies in America to start his own business from scratch.  He brings his unique style to leadership to build a culture of professionalism in the blue-collar world of home renovations.  He left the corporate zoo, ventured into the entrepreneurial wild and started The Trusted Toolbox: Home Repair and Projects in 2008.  YES, he started a business right before the Great Recession, so timing the market is not his strength. He survived through that time and has grown his business into a multimillion-dollar handyman and remodeling company which has won numerous awards in Atlanta, GA.

Chris is originally from Jackson, MI, and he uses his hand to show where he lives.  He went to college and earned his Bachelors and Masters Degrees in Mechanical Engineering.  His path to business ownership was similar to most people’s journey to their current position… spinning and winding… His first engineering job was at Curtiss-Wright Flight Systems making airplane parts, but soon realizing he needed to add some other business skills to his resume, he joined Accenture and began working with large banks to help them merge, which led him to SunTrust (now Truist), where he transformed the commercial loan operations department… That meandering path led him to leap into starting his own business, The Trusted Toolbox, in 2008.

 Website | LinkedIn | Instagram | Facebook

The Trusted Toolbox

The Trusted Toolbox is a leading provider of professional handyman services and home remodeling solutions in the Metro Atlanta area. With over 15 years of experience serving over 16,000 homeowners, the company specializes in a wide range of home repair and improvement projects, including kitchen and bathroom remodels, basement renovations, deck repairs, door replacements, and wood rot repair.

Committed to delivering exceptional results with a customer-centric approach, The Trusted Toolbox employs a team of skilled professionals who are fully insured, background checked, and dedicated to ensuring 100% customer satisfaction. The company’s local expertise, efficiency, and attention to detail have earned it numerous awards and accolades, solidifying its reputation as a trusted partner for homeowners in Alpharetta, Atlanta, Athens, and the surrounding areas.

Website | Instagram | Facebook | X (Twitter)

Topics Discussed in this Episode

00:00 Introduction
00:24 Meet Chris Lalomia: Founder of The Trusted Toolbox
00:39 Chris’s Journey and Achievements
02:28 The Trusted Toolbox: Services and Growth
07:04 Customer Experience and Service Philosophy
12:07 Challenges and Lessons Learned
15:46 Economic Insights and Future Outlook
18:28 Navigating Home Repairs: Who to Call?
18:59 A Real-Life HVAC Dilemma
20:42 Expanding Business Horizons
21:39 The Impact of COVID on Business
24:14 Networking: The Key to Success
27:22 The Reality of Business Growth
32:46 Final Thoughts and Contact Information

About Organization Conversation

Organization Conversation is hosted by Richard Grove and broadcast and produced from the North Fulton studio of Business RadioX®. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Amazon, iHeart Radio, and others.

Richard Grove, Wall Control

Richard Grove, COO, Wall Control, Small Business Consultant, and Host of Organization Conversation

Richard Grove‘s background is in engineering, but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team, based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time, Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive, they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot, and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Outside of Richard’s work at Wall Control, he enjoys helping other business owners, operators, and entrepreneurs along their own paths to success by offering personal business coaching and advice through his website, ConsultantSmallBusiness.com. Richard has developed an expansive and unique skillset, growing and scaling Wall Control through a multitude of challenges to become the successful brand and company it is today. Richard is happy to share his knowledge and experience with others who are looking to do the same within their own businesses.

Connect with Richard: Instagram | Twitter | LinkedIn | Richard’s Website

About Wall Control

The Wall Control story began in 1968 in a small tool & die shop just outside Atlanta, Georgia. The first of three generations began their work in building a family-based US manufacturer with little more than hard work and the American Dream.

Over the past 50+ years, this family business has continued to grow and expand from what was once a small tool & die shop into an award-winning US manufacturer of products ranging from automobile components to satellite panels and now, the best wall-mounted tool storage system available today, Wall Control.

The Wall Control brand launched in 2003 and is a family-owned and operated business that not only produces a high-quality American Made product but sees the entire design, production, and distribution process happen under their own roof in Tucker, Georgia. Under that same roof, three generations of American Manufacturing are still hard at work creating the best tool storage products available today.

Connect with Wall Control:

Company website | Facebook | Instagram

Tagged With: business success, Chris Lalomia, handyman, handyman services, Organization Conversation, Richard Grove, The Trusted Toolbox, Trusted Toolbox, Wall Control

John Ray and The Generosity Mindset on the Organization Conversation Podcast with host Richard Grove

September 25, 2024 by John Ray

John Ray, author of The Generosity Mindset on the Organization Conversation Podcast with host Richard Grove
North Fulton Studio
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John Ray, author of The Generosity Mindset on the Organization Conversation Podcast with host Richard Grove

John Ray and The Generosity Mindset on the Organization Conversation Podcast with host Richard Grove (The Price and Value Journey, Episode 114)

John Ray, host of The Price and Value Journey podcast and author of The Generosity Mindset, was recently featured as a guest on the Organization Conversation podcast, hosted by Richard Grove. John and Richard discuss the concept of The Generosity Mindset™, which is central to John’s book. The discussion offers insights on how service providers can understand the value they deliver to clients, price that value effectively, and overcome common mindsets that hold them back. John also explains the importance of having detailed value conversations with clients and presenting them with tailored options to better meet their needs.

The Price and Value Journey is presented by John Ray and produced by Business RadioX® – North Fulton.

Topics Discussed in this Episode

00:00 Introduction to The Price and Value Journey
00:20 Guest Appearance on Organization Conversation
01:21 Introduction to John Ray and His Book, The Generosity Mindset
02:41 The Importance of Pricing in Business
07:17 Understanding Tangible and Intangible Value
12:11 Overcoming Entrepreneurial Mindsets
17:40 Conducting Value Conversations with Clients
23:25 Delivering Options: Good, Better, Best
24:17 The Magic of Offering Choices
26:10 Pricing Strategies and Common Pitfalls
31:33 Networking and the Generosity Mindset
33:26 Other Insights from the Book
38:41 Conclusion and Final Thoughts

About Organization Conversation

Organization Conversation is hosted by Richard Grove and broadcast and produced from the North Fulton studio of Business RadioX®. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Amazon, iHeart Radio, and others.

Richard Grove, Wall Control

Richard Grove, COO, Wall Control, Small Business Consultant, and Host of Organization Conversation

Richard Grove‘s background is in engineering, but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team, based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time, Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive, they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot, and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Outside of Richard’s work at Wall Control, he enjoys helping other business owners, operators, and entrepreneurs along their own paths to success by offering personal business coaching and advice through his website, ConsultantSmallBusiness.com. Richard has developed an expansive and unique skillset, growing and scaling Wall Control through a multitude of challenges to become the successful brand and company it is today. Richard is happy to share his knowledge and experience with others who are looking to do the same within their own businesses.

Connect with Richard:

Instagram | Twitter | LinkedIn | Richard’s Website

About The Price and Value Journey

The title of this show describes the journey all professional service providers are on:  building a services practice by seeking to convince the world of the value we offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value we deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and the North Fulton studio of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of "The Price and Value Journey"
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a Show Host and Producer and owns the North Fulton (Georgia) studio of Business RadioX®. John and his team work with B2B professionals to create and conduct their own podcast using The Generosity Mindset™ Method:  building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: John Ray, Organization Conversation, Price and Value Journey, pricing, professional services, Richard Grove, The Generosity Mindset, The Price and Value Journey, value, Wall Control

What is Exit Planning?, with Bill McDermott, Host of ProfitSense

September 24, 2024 by John Ray

What is Exit Planning?, with Bill McDermott, Host of ProfitSense
North Fulton Studio
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What is Exit Planning?, with Bill McDermott, Host of ProfitSense

What is Exit Planning?, with Bill McDermott, Host of ProfitSense

In this commentary from a recent episode of ProfitSense, Bill McDermott, The Profitability Coach, explains why exit planning is much more than simply selling a business.

Bill’s commentary was taken from this episode of ProfitSense.

ProfitSense with Bill McDermott is produced by John Ray and the North Fulton Studio of Business RadioX® in Alpharetta.

Transcript

 I want to talk a minute about “what is exit planning anyway?”  Business owners may hear the phrase exit planning thrown around fairly often. But what is exit planning anyway? Every business owner dreams of that sunny retirement, sipping drinks on a beach, free from the daily grind. Yet many of us are so caught up in the hustle that we forget to plan for the big.

What’s next?  Exiting our business.  Is exit planning just another buzzword, or is there something more to it?  At its core, exit planning is about ensuring you can leave your business on your terms. It’s about making sure you just don’t walk away with a nice goodbye card and a piece of cake, but with the financial freedom you’ve worked so hard to achieve. 

On one hand, exit planning is a meticulous process. It involves numbers, valuations, legal documents, and sometimes a few uncomfortable conversations.  On the other hand, it’s deeply personal. It’s about your legacy, your future, and yes, your dreams. The challenge? Balancing these practicalities with your personal aspirations. 

Let’s be honest, this can be overwhelming, but here’s the good news: you don’t have to go it alone. With the right exit planning coaching, you can navigate each step confidently, ensuring your business thrives even after you step away. It’s like having a copilot on that road trip—someone to remind you to check the oil and suggest the best scenic routes.

So whether you’re just starting to think about your exit or are knee deep in the process, remember this.  Exit planning. Isn’t just about leaving. It’s about leaving well, and that’s something we can all get behind.

About ProfitSense and Your Host, Bill McDermott

Bill McDermott
Bill McDermott

ProfitSense with Bill McDermott dives into the stories behind some of Atlanta’s successful businesses and business owners and the professionals that advise them. This show helps local business leaders get the word out about the important work they’re doing to serve their market, their community, and their profession.

Follow this link to find the show archive.

The show is presented by The Profitability Coach. The Profitability Coach helps business owners improve cash flow and profitability, find financing, break through barriers to expansion, and financially prepare to exit their business.

Bill McDermott is the Founder and CEO of The Profitability Coach. When business owners want to increase their profitability, they don’t have the expertise to know where to start or what to do. Bill leverages his knowledge and relationships from 32 years as a banker to identify the hurdles getting in the way and create a plan to deliver profitability they never thought possible.

Bill currently serves as Treasurer for the Atlanta Executive Forum and has held previous positions as a board member for the Kennesaw State University Entrepreneurship Center, Gwinnett Habitat for Humanity, and Treasurer for CEO NetWeavers. Bill is a graduate of Wake Forest University, and he and his wife, Martha, have called Atlanta home for over 40 years. Outside of work, Bill enjoys golf, traveling, and gardening.

Connect with Bill on LinkedIn and Instagram and follow The Profitability Coach on LinkedIn.

Tagged With: Bill McDermott, exit planning, Profitability Coach Bill McDermott, ProfitSense, ProfitSense with Bill McDermott, selling a business, selling a company, The Profitability Coach

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