John Ray, Author at Business RadioX ® Page

Taking a Small First Step toward Bigger Goals, with Anthony Chen, Host of Family Business Radio

February 12, 2024 by John Ray

Family Business Radio

Taking a Small First Step toward Bigger Goals, with Anthony Chen, Host of Family Business Radio

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Taking a Small First Step toward Bigger Goals, with Anthony Chen, Host of Family Business Radio

In a commentary from a recent Family Business Radio episode, host Anthony Chen discussed the value of taking a small first step when you have bigger goals in mind.

Anthony’s commentary was taken from this episode of Family Business Radio. Family Business Radio is underwritten by Anthony Chen with Lighthouse Financial Network.

Anthony Chen, Host of Family Business Radio

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services are offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned, and other entities and/or marketing names, products, or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd., Melville, NY 11747. You can reach Anthony at 631-465-9090, ext. 5075, or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY, in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA, home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance, Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of Family Business Radio can be found by following this link.

The Top 1% of Podcasts: 50th Episode Milestone Celebration for Organization Conversation with Richard Grove and John Ray

February 8, 2024 by John Ray

Richard Grove, COO, Wall Control, Small Business Consultant, and Host of Organization Conversation

North Fulton Studio

The Top 1% of Podcasts: 50th Episode Milestone Celebration for Organization Conversation with Richard Grove and John Ray

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The Top 1% of Podcasts: 50^th Episode Milestone Celebration for Organization Conversation with Richard Grove and John Ray (Organization Conversation, Episode 57)

To celebrate 50 episodes of Organization Conversation, host Richard Grove switched roles to become a guest, while John Ray of Business RadioX stepped in as host. They discussed the journey of Wall Control, influencer marketing, the impact of customer feedback on their product development, and the benefit of having “Made in the USA” as part of their brand. The conversation also touched on navigating cost fluctuations, sustainable business growth, the value of solid industry relationships, the maker community, and why Wall Control started the Organization Conversation podcast. Note that only 1% of podcasts reach 50 episodes. Congratulations to Richard and the Wall Control team on this noteworthy milestone!

Organization Conversation is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Topics Covered in this Episode

00:01 Introduction and Show Opening

00:55 Celebrating 50th Episode of Organization Conversation

02:17 The Role of Social Media in Business

03:41 The Impact of Customer Feedback on Product Development

07:00 Navigating the Challenges of Changing Costs of Goods Sold

09:42 The Importance of Sustainable Business Growth

16:02 Observations on the Maker Community and Ecosystem

19:32 Engaging with Influencers and Customers

22:13 The Process of Selecting Winning Content

24:07 The Intricacies of Business Verticals

28:33 The Challenges and Benefits of “Made in the USA”

33:03 The Power of Podcasts for Branding

37:04 Celebrating 50 Episodes of Organization Conversation

38:09 Closing Remarks and Wall Control Product Highlight

About Organization Conversation

Organization Conversation is hosted by Richard Grove and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Richard Grove, Wall Control

Richard Grove‘s background is in engineering but what he enjoys most is brand building through relationships and creative marketing. Richard began his career with the Department of Defense as an engineer on the C-5 Galaxy Engineering Team based out of Warner Robins. While Richard found this experience both rewarding and fulfilling, he always knew deep down that he wanted to return to the small family business that originally triggered his interest in engineering.

Richard came to work for the family business, Dekalb Tool & Die, in 2008 as a Mechanical Engineer. At the time, Wall Control was little more than a small ‘side hustle’ for Dekalb Tool & Die to try to produce some incremental income. There were no “Wall Control” employees, just a small warehouse with a single tool and die maker that would double as an “order fulfillment associate” on the occasion that the original WallControl.com website, which Richard’s grandmother built, pulled in an order.

In 2008, it became apparent that for the family business to survive they were going to have to produce their own branded product at scale to ensure jobs remained in-house and for the business to continue to move forward. Richard then turned his attention from tool and die to Wall Control to attempt this necessary pivot and his story with Wall Control began. Since that time, Richard has led Wall Control to significant growth while navigating two recessions.

Outside of Richard’s work at Wall Control he enjoys helping other business owners, operators, and entrepreneurs along their own paths to success by offering personal business coaching and advising through his website ConsultantSmallBusiness.com. Richard has developed an expansive and unique skillset growing and scaling Wall Control through a multitude of challenges to the successful brand and company it is today. Richard is happy to share his knowledge and experience with others who are looking to do the same within their own businesses.

Connect with Richard:

Instagram | Twitter | LinkedIn | Richard’s Website

About Wall Control

The Wall Control story began in 1968 in a small tool & die shop just outside Atlanta, Georgia. The first of three generations began their work in building a family-based US manufacturer with little more than hard work and the American Dream.

Over the past 50+ years, this family business has continued to grow and expand from what was once a small tool & die shop into an award-winning US manufacturer of products ranging from automobile components to satellite panels and now, the best wall-mounted tool storage system available today, Wall Control.

The Wall Control brand launched in 2003 and is a family-owned and operated business that not only produces a high-quality American Made product but sees the entire design, production, and distribution process happen under their own roof in Tucker, Georgia. Under that same roof, three generations of American Manufacturing are still hard at work creating the best tool storage products available today.

Connect with Wall Control:

Company website | Facebook | Instagram

Shifting Mindsets, Part Two: From Limiting Beliefs to Limitless Success

February 7, 2024 by John Ray

Hello, Self . . .

Shifting Mindsets, Part Two: From Limiting Beliefs to Limitless Success

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Shifting Mindsets, Part Two: From Limiting Beliefs to Limitless Success (Hello, Self… Episode 37)

In her series “Shifting Mindsets,” host Patricia Leonard presented Part Two about overcoming limiting beliefs to unlock one’s full potential.

Patricia dug deeper into the stories we tell ourselves and the legacy we’re building each day. She used the metaphor of shoes to reveal our true nature, examined the masks we wear to avoid judgement and how they hold us back from walking our own path.

She offered thought-provoking questions and encouragement to challenge the excuses and victim mentality that may inhibit personal success. She closed with an invitation to reflection and her belief that 2024 is a pivotal year for humanity.

Hello, Self… is presented by Patricia Leonard & Associates and produced by Arlia Hoffman in association with the North Fulton studio of Business RadioX®.

About Hello, Self…

Hello, Self… is a biweekly podcast focused on inspiring stories of turning dreams into reality. Join coach and author Patricia Leonard and her guests as they share life-changing Hello, Self… moments.

Hello, Self… is brought to you by Patricia Leonard & Associates and is based on the new book by Patricia Leonard, Hello, Self.., available here.

The show is produced by Arlia Hoffman in association with Business RadioX®. You can find this show on all the major podcast apps. The complete show archive is here.

Patricia Leonard, Host of Hello, Self…

Patricia Leonard is President of RUNWAY TO SUCCESS, a division of Patricia Leonard & Associates located in Nashville, TN. She is a MESSAGE ARTIST speaker, career & business coach, author and magazine columnist. Patricia consults with clients on leadership, empowerment, career management, entrepreneurship and the power of language. Her work is focused on helping clients find their runway to success!

She has a professional background in management, human resources, corporate training, business consulting and talent development. Patricia has worked with companies in the service, music, banking, manufacturing, publishing, warehousing, healthcare, academic, retail and financial industries, and has taught management classes as an adjunct professor.

Patricia has a degree in Human Resource Management, is certified as a Career Coach and Consulting Hypnotist and is MBTI qualified.

Her volunteer energies are focused on Women in Film and Television-Nashville, where she is a Board Vice President; Dress for Success as the Advisory Board President; and International Coaching Federation-Nashville where she held Board roles for several years.

Patricia is the author of Wearing High Heels in a Flip Flop World, BECOMING WOMAN…a journal of personal discovery, THE NOW, HOW & WOW of Success, Happenings, a full year calendar of inspirational messages and a spoken word album titled, I AM…

She enjoys songwriting, creating poetry and has written a one-woman show and artistic speech she performs titled Hello, Self…, about a woman in midlife reinventing herself, which led to her new book by the same name, available here.

On the personal side, Patricia, describes herself as a woman, lover of life, mother, grandmother, career professional and message artist; AND in that order! Her goal is to continue inspiring others, of any age, to START NOW creating and expanding their Runway to Success.

She believes that life is a gift, the way we wrap it is our choice.

Connect with Patricia:

Website| LinkedIn | Facebook | Twitter | Instagram

2024 North Fulton Economic Outlook, with Dr. Jerry Parrish, Chief Economist, Metro Atlanta Chamber of Commerce

February 6, 2024 by John Ray

Dr. Jerry Parrish, Metro Atlanta Chamber of Commerce, and Kali Boatright

North Fulton Studio

2024 North Fulton Economic Outlook, with Dr. Jerry Parrish, Chief Economist, Metro Atlanta Chamber of Commerce

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2024 North Fulton Economic Outlook, with Dr. Jerry Parrish, Chief Economist, Metro Atlanta Chamber of Commerce (GNFCC 400 Insider, Episode 91)

On this episode of the GNFCC 400 Insider, Kali Boatright, President and CEO of the Greater North Fulton Chamber of Commerce, discusses the 2024 economic outlook for the North Fulton region with Dr. Jerry Parrish, Chief Economist at the Metro Atlanta Chamber. They talk about key global economic trends, the impact of the pandemic, inflation, and changes in work culture. They also delve into the labor market, the real estate market, the effects of AI on employment, and unique factors that might influence the 2024 economy. Dr. Parrish highlights Georgia’s growing and diversified economy, the role of the state’s transportation system, and the North Fulton area itself in attracting businesses and a skilled workforce. Finally, while Dr. Parrish expresses concerns around regional banks and offshore “black swan” events and situations, he sees the high office space vacancy as an economic development opportunity for the region.

The GNFCC 400 Insider is presented by the Greater North Fulton Chamber of Commerce and produced by John Ray and the North Fulton studio of Business RadioX®.

Dr. Jerry Parrish, Chief Economist, Metro Atlanta Chamber of Commerce

Jerry D. Parrish, Ph.D., is the Chief Economist at the Metro Atlanta Chamber. Dr. Parrish was previously the Director of State and Local Policy Analysis at the Florida Institute of Government at Florida State University. Dr. Parrish was also on the faculty in the Masters of Applied Economics Program at Florida State University for the past 12 years.

Jerry was previously the Chief Economist and Director of Research for the Florida Chamber Foundation. Prior to that position, Dr. Parrish was the Chief Economist and Director of the Center for Competitive Florida at Florida TaxWatch. Prior to that position, he served as the Associate Director of the Center for Economic Forecasting & Analysis (CEFA) at Florida State University. He has many years of experience in the private sector in management roles at international manufacturing companies.

Jerry earned a B.S. in Agricultural Business and Economics from Auburn University, an M.B.A. from Bellarmine University, an M.S. in Economics from the University of North Carolina at Charlotte, and a Ph.D. in Economics from Auburn University.

Topics Discussed in this Interview

00:01 Introduction and Welcome

00:30 Meet Dr. Jerry Parrish: Chief Economist at the Metro Atlanta Chamber

02:19 Economic Forecast: Global Trends and Recovery from the Pandemic

04:23 Impact of Remote Work on the Economy

11:07 The Future of the Labor Market

18:49 The Housing Market in 2024

21:14 North Fulton: An Economically Sound Area

24:14 Outliers and Significant Factors in 2024

26:33 Conclusion and Contact Information

About GNFCC and The GNFCC 400 Insider

**Kali Boatright, President and CEO of GNFCC**

The GNFCC 400 Insider is sponsored by the Greater North Fulton Chamber of Commerce (GNFCC), and the host of the show is Kali Boatright, President and CEO of GNFCC.

The Greater North Fulton Chamber of Commerce is a private, non-profit, member-driven organization comprised of over 1,400 business enterprises, civic organizations, educational institutions, and individuals. Their service area includes Alpharetta, Johns Creek, Milton, Mountain Park, Roswell, and Sandy Springs. GNFCC is the leading voice on economic development, business growth, and quality of life issues in North Fulton County.

As a five-star accredited chamber, GNFCC’s vision is to be the premier organization driving member and community success across the region, and they are dedicated to pursuing this vision based on the guiding principles of advocacy, inclusivity, and operational excellence.

GNFCC promotes the interests of their members by assuming a leadership role in making North Fulton an excellent place to work, live, play, and stay. They provide one voice for all local businesses to influence decision-makers, recommend legislation, and protect the valuable resources that make North Fulton a popular place to live.

For more information on GNFCC and its North Fulton County service area, follow this link or call (770) 993-8806. For more information on other GNFCC events, follow this link.

Empowering Clients and Dispelling Myths in Family Law Cases, with Paul Simon, Hedgepeth Heredia Family Law

February 1, 2024 by John Ray

North Fulton Business Radio

Empowering Clients and Dispelling Myths in Family Law Cases, with Paul Simon, Hedgepeth Heredia Family Law

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Empowering Clients and Dispelling Myths in Family Law Cases, with Paul Simon, Hedgepeth Heredia Family Law (North Fulton Business Radio, Episode 742)

Paul Simon of Hedgepeth Heredia joined host John Ray on this edition of North Fulton Business Radio. As a partner at his Atlanta-based firm, Paul specializes in family law, dealing with cases such as custody disputes, child support, alimony, and divorce. Paul dispels a few of the biggest myths about family law he regularly hears from clients. He stresses the importance of advocating for clients while also providing counseling and reasoned advice based on the facts. In addition to representation, Paul encourages individuals experiencing divorce or other family law issues to pursue therapy, rely on support networks, and invest time in activities they enjoy as part of their emotional recovery. He also highlights the considerable reach he and his firm have across multiple counties in the metro Atlanta region.

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Paul Simon, Partner, Hedgepeth Heredia Family Law

Named a Rising Star by Super Lawyers in the area of family law, Paul has exclusively practiced family law for the entirety of his legal career. The nuance and complexity found in every family law case informs Paul’s approach towards all of his clients, which is to develop and craft a specific strategy to achieve optimal outcomes. Paul understands the difficulty family law issues can present and enjoys working with his clients towards bright, sustainable futures.

He is a member of the Family Law Section of the Atlanta Bar Association and the Family Law Section and Young Lawyers Division of the State Bar of Georgia. Paul has been published in the Daily Report, the legal organ of Fulton County, Georgia, and in the American Journal of Trial Advocacy. He has also spoken at continuing legal education conferences on topics germane to family law cases.

Paul received his B.A. in Political Science from the University of Georgia in 2010, where he was an active member of his fraternity, serving as president his junior year. He received his JD from the Cumberland School of Law at Samford University in Birmingham, Alabama, in 2013.

While in law school, he served as president of his law school class, as an articles editor for the American Journal of Trial Advocacy, and as an oral advocate for Cumberland’s national finalist moot court team. He participated in the National Appellate Advocacy Championships in Chicago in 2013 and received the Hand Arendall Award for Excellence in Appellate Advocacy.

Hedgepeth Heredia Family Law

Hedgepeth Heredia LLC is an Atlanta-based family law practice. The firm’s partners—Jon Hedgepeth, Hannibal Heredia, and Paul Simon—are some of Georgia’s most highly regarded and respected attorneys in family law. Their areas of expertise include divorce and separation, custody, support, property division, paternity, prenuptial and postnuptial agreements, adoption, and alternative reproduction. The firm is AV-rated, and its partners have been extensively recognized and honored with the legal community’s top awards, including Atlanta magazine’s “Super Lawyers,” Super Lawyers magazine’s “Top 100 Lawyers in Georgia,” and Georgia Trend magazine’s “Legal Elite.”

Office Location: 3330 Cumberland Boulevard, Suite 450, Atlanta, GA 30339, (404) 846-7025

Website | LinkedIn | Instagram | Facebook

Topics Discussed in this Interview

00:04 Introduction and Welcome
01:09 Meet Paul Simon: Family Law Attorney
02:41 Why Family Law? Paul’s Journey and Motivation
09:25 Understanding Family Law: Custody and Child Support
22:42 Choosing the Right Family Law Attorney
25:23 Paul’s Success Stories and Final Thoughts
30:58 Conclusion and Farewell

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

RenasantBank

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Employee or Independent Contractor?: Analyzing New Department of Labor Guidelines

January 31, 2024 by John Ray

Employee or Independent Contractor: New Labor Department Guidelines, Jacqueline Voronov, Shylie Bannon, Hall Booth Smith

Hall Booth Smith Podcast Network

Employee or Independent Contractor?: Analyzing New Department of Labor Guidelines

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Employee or Independent Contractor?: Analyzing New Department of Labor Guidelines (Litigators Lounge, Episode 5)

On this edition of Litigators Lounge, hosts Shylie Bannon and Jackie Voronov discuss the recently announced final rule by the U.S. Department of Labor on the classification of a worker as either an employee or independent contractor under the Fair Labor Standards Act. The conversation explores the impact of the rule, which rescinds a Trump Administration regulation that made it easier for employers to categorize workers as independent contractors. Jackie and Shylie elaborate on the six-factor test to determine whether a worker is an independent contractor or an employee, touching on aspects like control over work performance, opportunity for profit and loss, and the nature of the work relationship. They also express views on the rule’s implications and advise employers to consult legal counsel to ensure compliance.

You can find the final Department of Labor rule on employee or independent contractor classification under the Fair Labor Standards Act by following this link. This rule goes into effect on March 11, 2024. For further commentary on the rule change and its implications from Hall Booth Smith partners Jackie Voronov and Jeffrey Daitz, follow this link.

Litigators Lounge is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

Topics in this Episode

00:01 Introduction to Litigators Lounge

00:49 The Age-Old Decision: 1099s vs W2s

01:36 The Latest on Independent Contractors

03:59 Impact of the New Rule

04:36 Industries Affected by Independent Contractor Agreements

05:23 Understanding the New Rule: The Six Factor Test

15:12 The Role of Control in Determining Employment Status

20:23 The Curious Case of Pizza Chains

20:53 Understanding the Integral Part of Employer’s Business

22:16 The Intricacies of Outsourcing

23:41 The Role of Skill and Initiative in Classification

25:05 The Mysterious Seventh Factor

26:04 The New Rule: A Blessing or a Curse?

27:53 The Impact of the New Rule on Different Sectors

33:16 The Dilemma of Independent Contractor Agreements

34:33 The Final Verdict: A Call for Legal Consultation

35:59 Closing Remarks and Future Discussions

About Litigators Lounge

Jackie Voronov and Shylie Bannon, attorneys at Hall Booth Smith who specialize in labor and employment law, are the hosts of the engaging podcast Litigators Lounge. Listen as they delve into the intricate world of workplace legal issues as they explore real-life examples, unpack legal scenarios, and offer expert insights to help organizations and employees navigate the ever-changing legal landscape. With engaging discussions, diverse viewpoints from expert guests, and an ample touch of humor, Litigators Lounge is the go-to source for in-depth analysis and expert advice on law and the workplace.

Litigators Lounge is underwritten and presented by Hall Booth Smith. The show is produced by John Ray and the North Fulton studio of Business RadioX®.

If you have questions or feedback for Jackie and Shylie, feel free to follow this link and email them.

Jackie Voronov, Partner, Hall Booth Smith

Jackie Voronov is a Partner in Hall Booth Smith’s office in Paramus, New Jersey, and she represents management in a wide variety of employment matters and litigates employment claims before administrative agencies and state and federal courts. Her clients include major hotels, retailers, shipping companies, assisted living facilities and nursing homes, manufacturers, and national fast-food franchisees.

Jackie’s litigation experience includes the defense of employers in single and multi-plaintiff actions on claims of wrongful discharge, sexual harassment, race, national origin, gender, disability and age discrimination, breach of contract, family medical leave, failure to accommodate, retaliation, wage/hour laws, and related tort claims. Jackie also works with her clients to prepare various employment agreements (including non-compete, confidentiality, independent contractor, and separation agreements). She has extensive experience before various administrative tribunals, including the Equal Employment Opportunity Commission (EEOC), the State Division of Human Rights (SDHR), the Division of Civil Rights (DCR), and other state, federal, and local agencies.

In addition, Jackie frequently conducts management training for employers on a wide variety of employment law topics, such as:

EEO/anti-harassment
employee recruiting and hiring practices
family and medical leave
reasonable accommodations for disabilities and religion
preventing and investigating harassment, discrimination, and whistleblower claims
wage and hour compliance
discipline and termination of employees
privacy in the workplace

Jackie is regularly invited to speak nationally on best practices and other employment-related issues. Before joining Hall Booth Smith, she worked for one of the country’s largest law firms, where she defended employers in a wide range of labor and employment matters, including wage and hour class actions under the Fair Labor Standards Act (FLSA), claims related to the New York State Human Rights Law (NSHRL), the New Jersey Law Against Discrimination (LAD), the Americans With Disabilities Act (ADA), the New Jersey Conscientious Employee Protection Act (CEPA), and Title VII.

Jackie was selected for inclusion as a New Jersey Rising Star by Super Lawyers® for six consecutive years (2010-2016), which honors the top 2.5% of young lawyers in New Jersey.

Shylie Bannon, Partner, Hall Booth Smith

Shylie Bannon is a Partner in Hall Booth Smith’s Jacksonville, Florida, office. She also serves as Hiring Partner for the region of Florida, where she oversees associate attorney hiring endeavors. Prior to joining Hall Booth Smith, Shylie was a partner in both a multi-state, multi-specialty firm and a boutique practice.

At Hall Booth Smith, Shylie continues to represent physicians, mid-level providers, and health care providers in high-exposure medical negligence claims and in administrative proceedings before the Florida Department of Health. She also represents national retailers in high-exposure premises liability, negligent security, and transportation litigation with our National Trial Counsel team.

In addition to litigating matters involving personal injury and negligence, Shylie also represents management in all aspects of employment-related litigation arising from allegations of sex, disability, race, and pregnancy discrimination; whistleblower actions; and alleged violations of the National Labor Relations Act and Fair Labor Standards. She does so in administrative proceedings before both the Florida Commission on Human Relations and the US Equal Employment Opportunity Commission, as well as in all of the state and federal courts in Florida. She also provides employment-related counsel to clients, helping them avoid employment-related litigation through the implementation of best employment, investigation, and risk management practices.

Shylie earned a Juris Doctor from the University of Florida Levin College of Law, cum laude, and graduated magna cum laude from Tulane University with a Bachelor of Arts in Political Science and History.

Shylie volunteers with the Guardian Ad Litem program and supports child welfare advocacy efforts in Northeast Florida. She is also a Member of the Board for the Jewish Federation & Foundation of Northeast Florida.

About Hall Booth Smith, P.C.

Established in 1989, Hall Booth Smith, P.C. (HBS) is a full-service law firm headquartered in Atlanta, Georgia, with regional offices strategically located throughout Georgia and the United States. Experienced across a wide range of legal disciplines, HBS prides itself on providing knowledgeable, proactive, client-specific counsel to individuals, domestic and international corporations, state and federal agencies, and nonprofit organizations.

HBS possesses the legal knowledge, skill, and experience to meet their clients’ needs wherever they do business. HBS maintains the highest commitment to ethically and professionally serve their clients by providing the highest quality legal representation.

They deliver quality legal services in a variety of service areas. Experience across legal disciplines combined with a focus on the unique business or personal requirements of the client is the hallmark of the firm. Their clients receive the attention, expertise, and cost-effectiveness of a smaller law firm with the full-service and strong regional presence typical of a larger one.

Company website | LinkedIn | Facebook | Instagram

Disclaimer

Litigators Lounge is a production brought to you by Hall Booth Smith, PC. This podcast is published for the purposes of providing general information and education on topics which include those related to the law and legal issues, but the contents of the podcast do not constitute legal advice. Listening to this podcast or utilizing the information contained in it in any way does not constitute nor does it create an attorney-client relationship between you and Hall Booth Smith or its lawyers. The contents of this podcast should not be used as a substitute for competent legal advice from a professional attorney licensed in your jurisdiction.

Dr. Daniel Klauer, TMJ & Sleep Therapy Centre of Northern Indiana

January 30, 2024 by John Ray

LaserLife Insights

Dr. Daniel Klauer, TMJ & Sleep Therapy Centre of Northern Indiana

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Dr. Daniel Klauer, TMJ & Sleep Therapy Centre of Northern Indiana (LaserLife Insights, Episode 4)

On this episode of LaserLife Insights, host Pete Cousins interviews Dr. Dan Klauer, a specialist in treating craniofacial pain, TMD, sleep apnea, and snoring. They discuss Dr. Klauer’s career journey, the role of technology in his practice, and the impact of low-level laser therapy in treating chronic pain conditions. Dr. Klauer emphasizes the importance of understanding the patient’s needs, being passionate about patient care, and the continued promise of laser therapy as an effective treatment. He also discusses the significance of advanced education for providers and highlights the role of organizations like the American Academy of Craniofacial Pain in providing further training and creating a community of learning among providers.

LaserLife Insights is underwritten by Summus Medical Laser and is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Dr. Daniel Klauer

Dr. Klauer, AKA Daniel, AKA DK, has even more credentials than he does nicknames (Doctor of Dental Surgery, Diplomat of American Board of the Craniofacial Pain, Diplomat of the American Board of Dental Sleep Medicine, and Diplomat of the American Board of Craniofacial Dental Sleep Medicine). After attending Notre Dame and playing on the Varsity Golf Team (FORE!), he headed to dental school at The Ohio State University and met his wife Hayley in The Ohio City of Columbus. In 2010, they settled in South Bend for work (TMJ for him, IUSB for her) and family (five kids).

If Dr. Klauer was to wow his colleagues during an office talent show, it would be with athleticism (Hayley’s words). He proves it by skiing (water and snow), running, biking, swimming, and dreaming of traveling at warp speed (preferably to front-row seats at a Billy Joel concert).

Credentials:

American Board of Craniofacial Pain Certified
American Board of Craniofacial Dental Sleep Medicine Certified
American Board of Dental Sleep Medicine Certified
American Academy of Orofacial Pain Member
American Academy of Craniofacial Pain Member
American Academy of Dental Sleep Medicine Member

TMJ & Sleep Therapy Centre of Northern Indiana

At the TMJ & Sleep Therapy Centre of Northern Indiana, they provide non-surgical therapies for adults and children. With proper evaluation and diagnosis, the conditions of craniofacial pain, sleep apnea, and snoring can be successfully treated. The TMJ & Sleep Therapy Centre is dedicated exclusively to the evaluation and treatment of these conditions. Their approach is comprehensive evaluation for proper diagnosis and non-invasive treatment therapies. They provide successful results using state-of-the art technology and research-based treatment in a caring and friendly environment. We recognize and treat each patient as a unique individual.

Dr. Daniel G. Klauer, TMJ & Sleep Therapy Centre Clinical Director, chose to complete his four years of training at The Ohio State University, earning his Doctor of Dental Surgery (DDS). In 2013, Dr. Klauer chose to limit his practice to treating patients with craniofacial pain, temporomandibular disorder (TMD), and sleep disorders due to the overwhelming need within the community. As he learned to identify the origin of patients’ pain and sleep problems, it became increasingly clear that he could drastically impact their lives now and in the future. To that end, Dr. Klauer has completed nearly 2 years of post-graduate training and over 1,500 hours of continuing education in craniofacial Pain, TMD, and sleep medicine. He is board-certified with the American Board of Dental Sleep Medicine, the American Board of Craniofacial Pain, and the American Board of Craniofacial Dental Sleep Medicine. He is Diplomate Eligible with the American Board of Orofacial Pain, and he is the only doctor in a 100-mile radius that carries these three board credentials.

Website | Locations:

South Bend/Granger
(Flagship Centre)
TMJ & Sleep Therapy Centre of Northern Indiana
7221 N. Fir Road
Granger, IN 46530
574-968-5166

Connect: LinkedIn | Facebook | Instagram

Fort Wayne
TMJ & Sleep Therapy Centre of Northern Indiana
9914 Illinois Road,
Fort Wayne, IN 46804
260-387-6670

Connect: LinkedIn | Facebook | Instagram

Topics Discussed in this Interview:

00:01 Introduction to Laser Life Insights

00:36 Introducing the Guest: Dr. Daniel Klauer

02:39 Dr. Klauer’s Journey into Dentistry

05:07 The Evolution of Dr. Klauer’s Practice

17:28 The Role of Technology in Modern Dentistry

21:28 The Impact of Photobiomodulation in Patient Care

28:27 Advice for Patients Seeking Treatment

31:40 Guidance for Providers Exploring New Treatments

36:09 Conclusion and Contact Information

About LaserLife Insights and Your Host, Pete Cousins

LaserLife Insights highlights the stories, strategies, and best practices from some of the most successful providers and practice owners in physical therapy, chiropractic, dental, vet, sports medicine, pain management, and more. Guided by host Pete Cousins, the show explores the world of Class IV Laser Therapy, uncovering facts about the science behind the technology, exploring success stories, and learning from experts who have witnessed the transformative effects of laser therapy firsthand.

LaserLife Insights is underwritten by Summus Medical Laser and is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

**Pete Cousins, Chief Commercial Officer, Summus Medical Laser and Host, LaserLife Insights**

The host of LaserLife Insights, Pete Cousins, grew up as an avid sports fan and knew early on that he wanted to be focused on health and wellness in some capacity. After completing his undergraduate degree in Exercise Physiology, Pete started a fitness training business, where he discovered his talent for coaching and influencing others. In 1999, he was recruited into medical sales, exceeded expectations, and quickly rose to leadership positions. He has spent the entirety of his career since then in B2B healthcare commercial leadership roles.

Over the years, Pete has held progressively larger leadership roles within industries ranging from aesthetics to dermatology, dental practice management software, and currently, chiropractic, PT, pain management, dentistry, and veterinary medicine at Summus, where he is currently CCO.

He holds certifications such as “Integrity Selling Facilitator,” Predictive Index Certified Facilitator, Continuous Improvement Leadership, Culture Index Profiling, AMA Advanced Sales Management, and Dimensions of Professional Selling.

With a focus on adding value to others, Pete aims to make every episode of LaserLife Insights worthwhile for all who listen!

Pete Cousins LinkedIn

About Summus Medical Laser

Summus Medical Laser is a U.S. pioneer in Class IV laser therapy with over 18 years of experience.

Summus Laser was established in 2018, although the Founder and CEO, Dr. Richard Albright, was a pioneer in the field of photobiomodulation in 2004 by becoming the 2nd company in the US to receive FDA clearance for this ground-breaking technology.

Their mission is simple: to improve lives through laser therapy.

Their growth comes from a relentless commitment to constantly improve their lasers, provide reliable stateside service, follow science in their product development, supply effective consumer marketing tools, and deliver world-class training. No matter which of their models best fits your practice, you can be assured that a Summus Medical Laser will improve your efficiency, broaden the therapy options you offer, and provide safe, rapid relief, resulting in satisfied and returning patients.

Franklin, Tennessee, Summus’ hometown, is a historic yet innovative place with solid values and a community of generous neighbors. No matter where you are in the world, you can count on those same values in the Summus team and the lasers they offer as you generously serve those who need your care.

Company website | LinkedIn | Facebook | Instagram

Managing DSO Hygiene for Patient Care, Profitability, and Scalability, with Janet Hagerman, Fractional Chief Hygiene Officer

January 29, 2024 by John Ray

North Fulton Business Radio

Managing DSO Hygiene for Patient Care, Profitability, and Scalability, with Janet Hagerman, Fractional Chief Hygiene Officer

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Managing DSO Hygiene for Patient Care, Profitability, and Scalability, with Janet Hagerman, Fractional Chief Hygiene Officer (North Fulton Business Radio, Episode 741)

On this episode of North Fulton Business Radio, host John Ray chats with Fractional Chief Hygiene Officer Janet Hagerman, who consults with Dental Service Organizations (DSOs). Janet discusses her role and explains the significance of effective hygiene departments for DSOs. She touches on the challenges DSOs face due to a lack of structures, high turnover, and low case acceptance rates. She emphasizes the role communication plays in addressing these issues, and the necessity of having congruent company and department visions. The episode concludes with Janet sharing her success stories and the sweet spots in her client base.

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Janet Hagerman, Fractional Chief Hygiene Officer

Fractional Chief Hygiene Officer Janet Hagerman trains emerging DSOs to develop a profitable hygiene department positioned for same-store growth and acquisition scalability with consistent and profitable patient-centered systems. As badly as emerging DSOs need a game plan for growth, it’s often just not in the budget. As a fractional CHO, Janet utilizes her past DSO experience to teach DSOs how to create a hygiene department that is profitable, consistent, and scalable.

Janet is an international speaker, author, and consultant. A Medical College of Georgia graduate, Janet’s experience includes over 30 years of clinical and coaching experience with both solo and small to large group practices, and leadership as a corporate Director of Dental Hygiene, managing 100+ practices.

As a DSO Director of Hygiene, Janet created the hygiene department from the ground up, organizing best-in-class teams, creating scalable systems and profitable protocols, and cultivating a culture of enthusiastic, loyal support. She learned (sometimes the hard way) how to integrate the foundational hygiene department building blocks with the overall operational company structure. She introduced the clinical advisory board, which fosters dentist-hygienist collaboration. She learned and implemented strategies to increase patient treatment case acceptance, thus increasing production and revenue. Ultimately, she figured out how to create the foundational building blocks to produce a highly functioning DSO hygiene department, and now helps emerging DSOs do the same.

Website | LinkedIn

Topics Discussed in this Interview

00:04 Introduction to the Show
01:12 Introduction to Janet Hagerman
01:27 Exploring the Role of a Fractional Chief Hygiene Officer
05:05 The Importance of a Hygiene Department in Dentistry
06:04 The Challenges in the Dental Industry
08:19 The Role of Hygienists in Case Acceptance
12:05 The Impact of a Good Hygiene Department
26:24 The Importance of Metrics in Dentistry
32:53 The Success Stories of Janet Hagerman
35:26 Conclusion and Contact Information

RenasantBank

Shifting Mindsets, Part One: Unmasking and Embracing Your True Identity

January 25, 2024 by John Ray

Hello, Self . . .

Shifting Mindsets, Part One: Unmasking and Embracing Your True Identity

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Shifting Mindsets, Part One: Unmasking and Embracing Your True Identity (Hello, Self… Episode 36)

Host Patricia Leonard presented Part One of her series on Shifting Mindsets: Transforming Your World in 2024, aiming to assist listeners in defining their identity and determining how to express it. The focus for this episode was understanding who we are as individuals through self-inquiry and reflection.

Patricia emphasized the importance of self-awareness and fighting societal pressures that can restrict one’s self-expression. She encouraged listeners to remove the ‘masks’ they wear, and reflect on how society forces us into certain roles and expectations.

She wrapped up by introducing the topic of Shifting Mindsets: Part Two, which will tackle defining one’s values, mission, and goals.

Hello, Self… is presented by Patricia Leonard & Associates and produced by Arlia Hoffman in association with the North Fulton studio of Business RadioX®.

About Hello, Self…

Hello, Self… is brought to you by Patricia Leonard & Associates and is based on the new book by Patricia Leonard, Hello, Self.., available here.

The show is produced by Arlia Hoffman in association with Business RadioX®. You can find this show on all the major podcast apps. The complete show archive is here.