North Fulton Business Radio

Elevating Business Connectivity and Community Support, with Tracy Pitcher, Comcast Business

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Elevating Business Connectivity and Community Support, with Tracy Pitcher, Comcast Business (North Fulton Business Radio, Episode 765)

This episode of North Fulton Business Radio with host John Ray features a comprehensive discussion with Tracy Pitcher, Senior Vice President of the Central Division of Comcast Business. Tracy delves into how Comcast Business is addressing the needs of businesses of all sizes with a wide array of solutions, including connectivity, unified communication, mobile service, and particularly, security solutions to protect against omnipresent cyber threats. She elaborates on Comcast’s commitment to expanding service offerings and infrastructure, with significant investments in technology to boost network capacity and reliability. The conversation also covers the launch of Comcast Business Mobile, the upcoming enhancements to broadband internet speeds for Atlanta customers, and efforts to tackle the digital divide by extending services to underserved communities and supporting small businesses through the Comcast RISE program. Additionally, there’s a focus on Comcast’s contributions to local non-profits and the DEI initiatives within the organization.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Tracy Pitcher, Comcast Business

Tracy Pitcher serves as the Senior Vice President of Comcast Business for the company’s Central Division. In this role, Tracy leads innovation and implements strategies to bolster commercial business concentrated in Comcast’s largest operating division, spanning 12 states.

Most recently, Tracy served as the Senior Vice President of Comcast Business for the Northeast Division, serving 14 states from Maine through Virginia and the District of Columbia. In this role, Tracy was responsible for the Division’s Comcast Business customer experience, financial performance and growth targets. She oversaw a team of industry-leading professionals who created the best experiences and solutions for businesses of all sizes, ranging from small business to enterprise-level operations.

Before that, Tracy served as the Senior Vice President of Comcast Cable’s Greater Boston Region, where she was responsible for overseeing all of Comcast’s operations and functional departments across areas serving more than 300 communities in Massachusetts, New Hampshire, and Maine. During her tenure, the Boston Business Journal recognized Comcast multiple times with its prestigious “Best Places to Work” award. Tracy has also held the role of Senior Vice President of Operations for Comcast Business, leading organizational effectiveness efforts across the company, as well as an interim post as Senior Vice President of Business Services for the Northeast Division in 2015.

Prior to joining Comcast in 2009, she held leadership positions at Charter Communications, AT&T Broadband, Time Warner Cable and Thomson Consumer Electronics. Tracy earned her Bachelor of Arts from Purdue University and graduated from Women in Cable Telecommunications’ (WICT) Betsy Magness Leadership Institute, the Harvard Business School Cable Executive Management Program, and Wharton Women’s Executive Leadership Program. She has also received multi-year recognition in CableFax’s “Most Powerful Women in Cable” issue and was profiled as one of six “Women Who Mean Business” in the Boston Business Journal.

Website | LinkedIn | Facebook | X (Twitter) | Tracy Pitcher LinkedIn

Topics Discussed in this Episode

00:00 Welcome to North Fulton Business Radio
01:18 Introducing Tracy Pitcher from Comcast Business
01:33 Exploring Comcast Business’s Offerings and Innovations
04:01 Comcast’s Impact and Investments in the Metro Atlanta Market
07:33 The Competitive Edge of Comcast Business Mobile
09:40 Addressing the Digital Divide with Comcast Initiatives
11:42 Comcast’s DEI and Multicultural Efforts
14:47 Security Solutions for Businesses by Comcast
18:04 Closing Remarks and Community Announcements

About North Fulton Business Radio and host John Ray

With over 760 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.