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Heartspoken Notes for Genuine Connection | Elizabeth Cottrell

August 13, 2025 by John Ray

Heartspoken Notes for Genuine Connection with Elizabeth Cottrell, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
Heartspoken Notes for Genuine Connection | Elizabeth Cottrell
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Heartspoken Notes for Genuine Connection with Elizabeth Cottrell, on The Price and Value Journey podcast with host John Ray

Heartspoken Notes for Genuine Connection with Elizabeth Cottrell (The Price and Value Journey, Episode 143)

In this episode of The Price and Value Journey with host John Ray, Elizabeth Cottrell shares how the simple act of writing a heartfelt note can create genuine connections, open up opportunities, and make a lasting impression in both business and life. Drawing from her book Heartspoken: How to Write Notes That Connect, Comfort, Encourage, and Inspire, Elizabeth explains how a single note she wrote to a grieving stranger became a turning point that revealed the profound power of thoughtful communication.

She describes how personal notes stand out in a noisy, digital world, offering a tangible expression of care that people often keep for years. The conversation explores the origins of her “Heartspoken” concept, the four essential connections that form its foundation, and how the practice has grown into a movement. Elizabeth shares practical tips for overcoming common hesitations, such as worries about handwriting, uncertainty about what to say, and fear of saying the wrong thing.

You will hear how to move beyond routine thank-you or sympathy notes and create meaningful, unexpected connections that strengthen relationships. Elizabeth also offers strategies for sustaining the habit, from batching notes to keeping a simple record of what you have sent, and explains why the generosity behind each note benefits the sender as much as the recipient.

As a special gift for you, Elizabeth is offering a free two-page PDF, 10 Powerful Prompts for Business Notes that Connect and Convert. It’s filled with ideas to help you move beyond the standard thank-you and craft messages that truly stand out. Follow this link to download your copy.

The Price and Value Journey is presented by John Ray and produced by North Fulton Business Radio, LLC, an affiliate of the Business RadioX® podcast network.

Key Takeaways You Can Use from This Episode

  • The personal story behind Heartspoken and how a single sympathy note revealed the deep, lasting impact of handwritten messages
  • Why Elizabeth sees personal notes as part of a broader “Heartspoken” movement built on four essential connections: with God, with self, with others, and with nature.
  • How to overcome common barriers such as poor handwriting, lack of confidence in what to say, and fear of saying the wrong thing
  • Ways to go beyond routine thank-you or sympathy notes to create surprising and meaningful points of connection in everyday life
  • How small, thoughtful acts of written encouragement can build trust, strengthen relationships, and open doors in both personal and business contexts.
  • Practical tips for sustaining a note-writing habit, including keeping a simple record, batching notes, and setting realistic goals
  • The mutual benefit of generosity in communication, where both sender and recipient gain value from the exchange

Topics Discussed in this Episode

HEARTSPOKEN: How to Write Notes that Connect, Comfort, Encourage, and Inspire by Elizabeth Cottrell00:00 Introduction and Guest Introduction
02:41 Elizabeth Cottrell’s Background and Book
04:10 The Power of Personal Notes
06:55 Heartspoken Movement and Its Impact
16:20 Overcoming Hesitations in Note Writing
26:54 Expressing Sympathy: Finding the Right Words
28:59 The Power of Empathy and Compassion
29:40 Heartspoken Notes: Hugs by Mail
30:29 Avoiding Common Pitfalls in Sympathy Notes
32:32 The Swipe File: Collecting Beautiful Phrases
33:30 Using AI to Enhance Your Writing
34:17 Notes as a Public Gratitude Journal
36:48 The Therapeutic Power of Helping Others
38:46 Keeping a Record of Your Correspondence
42:07 Setting and Achieving Note-Writing Goals
47:02 The Generosity Mindset in Business
48:44 Connecting with Elizabeth Cottrell
50:06 Final Thoughts and Special Offers

Elizabeth Cottrell

Elizabeth Cottrell
Elizabeth Cottrell

Elizabeth H. Cottrell—writer, award-winning author, and speaker—has long been a business and nonprofit leader in the Shenandoah Valley and the Commonwealth of Virginia. When she was elected to the board of trustees of First Bank/First National Corporation in 1992, she was the first female board member in its almost 100-year history, and since 2016, she has been its first female Board Chairman. Her book HEARTSPOKEN: How to Write Notes that Connect, Comfort, Encourage, and Inspire, published by Koehler Books in 2022, launched the #HeartspokenMovement and created a ripple effect among note writers and sales professionals.

Elizabeth’s circuitous career has taken her from published leprosy researcher to stay-at-home mother, to community activist and leader on nonprofit and corporate boards, to ham radio operator, to freelance writer/editor and blogger at Heartspoken.com.

Above all, she is a connector and encourager whose writing explores the four essential connections of the Heartspoken Life: with God, Self, Others, and Nature. Her expertise and passion for note writing in her 2022 book come at just the right time to touch a pandemic world desperately in search of connection. Elizabeth is the right person at the right time to help readers find their own heartspoken voice and learn to harness this powerful tool for nurturing their most precious relationships.

Elizabeth is an idea curator, sharing inspirational, interesting, and educational ideas from her own eclectic reading and harnessing them through her writing in pursuit of her own Heartspoken Life. She invites her readers along for the ride.

Website | LinkedIn | Amazon

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host, strategist, and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 880 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to them. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset®, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver outstanding value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

Your combination of these elements is unique in your industry. There lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: client relationships, client service, compassion, connections, Elizabeth Cottrell, empathy, handwritten notes, Heartspoken, Heartspoken life, Heartspoken notes, John Ray, personal notes, relationships, The Price and Value Journey

Building Genuine Connections: Janice Porter on Relationship Marketing

April 2, 2025 by John Ray

Building Genuine Connections: Janice Porter on Relationship Marketing, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
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Building Genuine Connections: Janice Porter on Relationship Marketing, on The Price and Value Journey podcast with host John Ray

Building Genuine Connections: Janice Porter on Relationship Marketing (The Price and Value Journey, Episode 127)

In this episode of The Price and Value Journey, host John Ray welcomes Janice Porter, a relationship marketing specialist, LinkedIn trainer, and host of the Relationships Rule podcast. Janice shares her unique approach to building genuine and lasting relationships through LinkedIn and tangible touches, such as sending personalized cards and making thoughtful connections. She emphasizes the importance of starting with service and generosity, nurturing existing relationships, and the strategic aspect of offering value without undervaluing oneself. Janice also discusses her journey from teaching to entrepreneurship, the mindset shifts needed to overcome limiting beliefs, and the surprising benefits of authentic relationship marketing. Tune in for valuable insights and practical tips on how to grow your business through meaningful connections.

The Price and Value Journey is presented by John Ray and produced by the North Fulton affiliate of Business RadioX®.

Janice Porter

Janice Porter
Janice Porter

Janice Porter is a renowned relationship marketing consultant and LinkedIn trainer with extensive experience in helping businesses build strong relationships and leverage LinkedIn for growth. She is the founder of Janice Porter & Associates, where she has been working since 2003. Her expertise lies in teaching business owners, entrepreneurs, and sales professionals how to create, nurture, and build lasting relationships using both online and offline strategies. She works with both introverts and extroverts, focusing on making connections that lead to referrals and loyal customers.

Janice is deeply committed to being a connector for others, leveraging her extensive network to link like-minded individuals for mutual benefit. She values her friendships and business associations, always considering how she can support others. Her mantra, “How may I support you?” reflects her service-driven philosophy.

Janice has a background in education, having earned a Bachelor of Education from The University of British Columbia. She has also taught networking skills at institutions like Capilano University and Douglas College.

Janice is recognized for her innovative approach to using LinkedIn, emphasizing the importance of nurturing connections beyond the platform through personal gestures like greeting cards and gifts. She hosts a podcast called Relationships Rule, further highlighting her focus on interpersonal connections in business.

Website | LinkedIn | Facebook | Instagram | Relationships Rule podcast

Topics Discussed in this Episode

00:00 Welcome and Introduction to Janice Porter
01:32 Janice’s Journey into Relationship Marketing
02:55 Understanding Relationship Marketing
05:05 The Importance of Genuine Connections
08:52 Effective LinkedIn Strategies
16:54 Tangible Touches and Follow-Up Techniques
25:05 Using Audio and Video Messaging on LinkedIn
25:48 LinkedIn App Features
26:04 The Power of Asking, “How May I Support You?”
26:38 Building Connections and Networking
28:10 The Journey of Podcasting
30:14 Supporting Introverts in Networking
35:10 Balancing Generosity and Business
40:32 Client Success Stories
44:56 Conclusion and Contact Information

About The Price and Value Journey Podcast

The title of this show describes the journey all professional service providers are on: building a services practice by seeking to convince the world of the value you offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value you deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host, strategist, and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 850 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: building relationships, connections, Janice Porter, John Ray, LinkedIn, making connections, networking, podcasting, professional services, professional services providers, relationship marketing, relationships, The Price and Value Journey

The Power of Connection, with Deborah Schwartz Griffin, Creative Connector

July 24, 2024 by John Ray

Deborah Schwartz Griffin, Creative Connector
North Fulton Business Radio
The Power of Connection, with Deborah Schwartz Griffin, Creative Connector
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Deborah Schwartz Griffin, Creative Connector

The Power of Connection, with Deborah Schwartz Griffin, Creative Connector (North Fulton Business Radio, Episode 788)

In this episode of North Fulton Business Radio, host John Ray welcomes Deborah Schwartz Griffin, founder of Creative Connector. The conversation delves into Deborah’s journey and expertise in strategic business development. Deborah shares insights into her method of connecting business leaders to grow their brands and give back to the community. Highlighting the importance of relationship building, Deborah provides a glimpse into her Creative Connector Collective, which fosters strategic partnerships and philanthropy among its members. This episode offers valuable lessons on intentional networking, strategic selling, and the lasting impact of giving back.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Deborah Schwartz Griffin, Founder and President, Creative Connector

Deborah Schwartz Griffin, Creative Connector
Deborah Schwartz Griffin, Creative Connector

Deborah Schwartz Griffin is a seasoned business development expert and the founder of Creative Connector, a consultancy specializing in strategic business development and relationship building. With over 25 years of experience, Deborah has established herself as a “Connector, Rainmaker, and Deal Maker,” helping businesses grow through effective networking and strategic partnerships.

As President and Founder of Creative Connector, Deborah brings a holistic approach to her clients, listening to their challenges, passions, and priorities. Her expertise spans multiple industries, including restaurants and franchises, foodservice equipment and supplies, hospitality, business advisory accounting, trade associations, nonprofits, event production, print, graphic design, social media, and broadcast sales.

Deborah’s motto, “You have to want to; believe that you can; and convince others that you will,” reflects her philosophy on achieving success. This approach has guided her work in helping clients develop strategic plans that yield measurable returns on investment (ROI) and enhance their personal and company brands.

Her impressive track record includes numerous success stories. For instance, she helped a Savannah-based print, graphic design, and social media company successfully launch its Atlanta location, creating and executing business development, sales, marketing, and strategic networking plans that generated many new customers. In another project, she developed a growth strategy for an organization that resulted in doubling revenue and increasing membership tenfold.

Deborah is a graduate of Ohio State University with a bachelor’s degree in broadcast journalism. She resides in Atlanta with her husband, Jim. They enjoy traveling, theater, movies, and exploring culinary adventures. Deborah places high importance on her relationships, finding great joy in spending quality time with friends and family.

Through Creative Connector, Deborah continues to make impactful connections, telling her clients’ stories and building strategic relationships that drive business success across various industries.

Website | LinkedIn

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:25 Meet Deborah Schwartz Griffin
01:52 The Art of Connecting
03:10 Deborah’s Background and Career Journey
09:05 The Creative Connector Collective
12:28 Building Successful Business Relationships
26:08 Success Stories and Impact
29:56 Closing Remarks and Contact Information

Renasant Bank and Casa Nuova Italian Restaurant support North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Casa Nuova Italian RestaurantCasa Nuova is a proud family-owned and operated restaurant, serving classic, authentic and traditional Italian cuisine and top tier hospitality since 1998.

Casa Nuova is a cook-to-order kitchen, serving traditional fare including pasta, chicken, seafood, veal, vegetarian and gluten-free options, plus daily specials. They are a farm-to-table establishment, meaning that in the summertime, they cultivate their own vegetables in their garden, steps away from the restaurant, including tomatoes, corn, peppers, zucchini, sunflowers and more!

Celebrating more than 25 years, Casa Nuova has become a true staple in the Alpharetta area, serving more than three generations of families, including friends old and new, visiting near and far from all over the metro Atlanta area and beyond.

Website | LinkedIn | Facebook | Instagram

About North Fulton Business Radio and host John Ray

With over 780 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Business Development, business relationships, connections, creative connector, deborah schwartz griffin, John Ray, networking, North Fulton Business Radio

Aaron Velky with Money Club and Devin Butler with Arizona Entrepreneurs

October 20, 2022 by Karen

Aaron-Velky-with-Money-Club-and-Devin-Butler-with-Arizona-Entrepreneurs-feature
Phoenix Business Radio
Aaron Velky with Money Club and Devin Butler with Arizona Entrepreneurs
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Aaron Velky with Money Club and Devin Butler with Arizona Entrepreneurs

Money-Club-Logo-FlatVersion1

Money Club is a community designed to help the employees of culture-driven companies build financial wellness into their lives. We are for people looking for a proven, formulaic approach to build generational wealth, produce passive income, and make smart decisions along their journey toward financial freedom. Learn more at www.wearemoneyclub.com

Aaron-Velky-Phoenix-Business-RadioAaron Velky is a keynote speaker, CEO and coach. His career has been dedicated to building movements, companies and leaders.

He’s coached and led workshops, retreats and leadership training for hundreds across the US, and continues to write, speak and create content for other emerging leaders and companies.

He’s the CEO of Money Club, an economic empowerment and financial wellness organization that blends personal finance with professional development.

He’s the author of Let Her Play, a book for sports coaches. And he’s a comic book nerd and adrenaline junky.

Connect with Aaron on LinkedIn, Facebook, Twitter and Instagram.

AE-Logo-dark-blue

Arizona Entrepreneurs is a community to help business owners build collaborative relationships with other like-minded entrepreneurs around the valley.

Devin-Butler-Phoenix-Business-RadioDevin Butler first discovered his true passion for entrepreneurship while he was in college in 2017.

Since then, he has successfully built one of the largest entrepreneur communities, Arizona Entrepreneurs, into a multiple 6 figure company and has brought together thousands of business owners.

Creating this community has given Devin the opportunity to speak on dozens of stages sharing his message that we’re all only ONE CONNECTION AWAY.

Connect with Devin on LinkedIn and Instagram.

Tagged With: arizona entrepreneurs, business owner, connections, entrepreneur, Entrepreneurship, executive coaching, financial wellness, networking, professional development, Team Building Retreats

Deborah Schwartz Griffin, Creative Connector

April 14, 2020 by John Ray

Deborah Schwartz Griffin
North Fulton Business Radio
Deborah Schwartz Griffin, Creative Connector
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Deborah Schwartz Griffin
Deborah Schwartz Griffin, Creative Connector

“North Fulton Business Radio,” Episode 217 : Deborah Schwartz Griffin, Creative Connector

Deborah Schwartz Griffin loves to tell the stories of her clients and make connections which build their business. She joined “North Fulton Business Radio” to discuss the work she does as a “creative connector” and some of her success stories. The host of “North Fulton Business Radio” is John Ray and the show is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Deborah Schwartz Griffin, President and Founder, Creative Connector

Deborah Schwartz is a proven strategic business development and consultative sales leader with more than 25 years of experience generating revenue and fueling growth for companies and organizations. Known as The Creative Connector™, Deborah brings a wide range of skills to the table, including the ability to build trusted relationships and alliances, identify clients’ needs and develop quantifiable results.

Deborah engages with and serves clients as a consultant and coach through the business she founded in 2001, DSG & Associates LLC. Within each engagement, she works with the client organization as its vice president of strategic business development. In this role, she takes a holistic approach with clients — uncovering their pain points and priorities, as well as the impact those factors have on their business, and helping them develop a plan that drives business revenue and growth and generates a return on investment for all. With that approach, Deborah helps her clients continue to build and enhance their organization’s brand, and access a new network of strategic connections and alliances that furthers their strategic business goals and helps them reach the tipping point in their business success.

Her subject-matter expertise includes the following industries and business sectors: restaurants and franchises; foodservice equipment and supplies; hospitality; business advisory accounting, with a focus on finance and operations; trade associations; nonprofits; event production; print, graphic design and social media; and broadcast sales, television news and production.

Deborah’s list of client success stories includes helping a Savannah, Georgia-based print, graphic design and social media company, Creative Approach, open its second location in Atlanta. She created a business development, sales and marketing plan and executed it, along with a strategic networking process that significantly strengthened the company’s overall presence and generated new customers in the Atlanta market.

Working with the Women’s Foodservice Forum, Deborah retained existing partnerships and generated new and incremental business resulting in more than $100K in revenue during a five-month assignment. While helping an accounting advisory and solutions firm, Trusted CFO Solutions, she created and implemented a sales and marketing strategy and action plan that helped gain a prominent multi-unit restaurant client, which led to gaining more clients in the restaurant and hospitality sectors. In another capacity, she helped the largest dealer of foodservice equipment and supplies in the Southeast, Atlanta Fixture & Sales Company, increase its revenue by 20 percent.

During the six years that she worked with the Georgia Restaurant Association, Deborah started as an independent contractor to develop a strategy for growth and to recruit and retain restaurant, allied and corporate sponsor members. Soon after, she was hired full time and later promoted to vice president of membership and sponsorship sales, where she led business development and sales efforts with her team that doubled revenue during her tenure and grew membership tenfold. She also worked for the leading television station in the Southeast, WSB-TV, for 12 years. Through roles in broadcast sales and as business development/co-op/vendor specialist, she helped pioneer cooperative marketing campaigns that generated over $4 million in new business and nontraditional media revenue from clients in the higher education, homebuilding, associations, health care and retail industries.

Accolades received over the years include an Appreciation Award from the YWCA of Greater Atlanta for her dedication as board member from 2003-2010; a spot on the Women Looking Ahead, 100s list; a Special Recognition Award from the Atlanta Women’s Network, where she previously served as president; a Broadcast Sales Excellence Award and a “Woman Who Made a Difference Award” from WSB-TV; and a Women in Communications Clarion Award for her work as producer on a five-part television series while in Cleveland, Ohio, at WJKW-TV.

As a thought leader, Deborah enjoys speaking to business and nonprofit audiences about strategic business development, relationship selling and more. She also has made guest appearances on numerous TV broadcasts and radio shows and at business leadership conferences.

A passionate volunteer, Deborah currently serves on the board of directors of the nonprofit Star-C and is an active member of the Georgia Restaurant Association, the Metro Atlanta Chamber of Commerce, the Atlanta Convention and Visitors Bureau, OnBoard and the United Way of Greater Atlanta’s Cole Society. Previously she served on the board of directors of the Northside Hospital Foundation and the Greater Atlanta Homebuilders Association Sales and Marketing Council. Volunteering at the Atlanta Community Food Bank, The Giving Kitchen and the Atlanta Classical Academy is also a priority for her.

Deborah earned a bachelor’s degree in broadcast journalism at The Ohio State University. She starts her mornings with focus, discipline and persistence, running 15 to 20 miles per week and lifting weights. She also competes throughout the year in 5K and 10K races, and in 2016 competed in her first Publix Half Marathon. Deborah lives in Atlanta with her husband Jim.

Find out more at the Creative Connector website or call Deborah directly at 404-630-5535.

*DSG & Associates, LLC d/b/a Creative Connector.

North Fulton Business Radio” is produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: connections, creative connector, dealmaking, deborah schwartz griffin, DSG & Associates, networking

Inspiring Women, Episode 19: Stop Networking and Start Connecting (An Interview with Frank Agin)

March 10, 2020 by John Ray

Frank Agin
Inspiring Women PodCast with Betty Collins
Inspiring Women, Episode 19: Stop Networking and Start Connecting (An Interview with Frank Agin)
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Frank Agin
“Inspiring Women” Host Betty Collins, CPA, and Frank Agin

Stop Networking and Start Connecting

In this edition of “Inspiring Women,” host Betty Collins encourages connecting (knowing people more) over networking (knowing more people). The show also includes an interview with master networker Frank Agin.

Betty’s Show Notes

Networking is about knowing more people. Something amazing happens when you network and connection happens. That is the moment of success because . . .connecting is about knowing people more.

What is your goal when you network? When you make connections?

Most connected people are often the most successful. Statistics support that statement. When you invest in your relationships — professional and personal — it can pay you back in dividends throughout the course of your career. The key word was “Investment”. That means you are going to give or put forth effort and resources FIRST, then ROI.

Who is the goal for you in networking and connections?

The what determines the who. Most importantly – figure out who matters. Sometimes you have to network with many to find the few solid connections. Think about the relationships you have right now that started with a person you met one year ago, five years ago, 20 years ago. How you network to make true connections is key.

Frank Agin, the President and Owner of AmSpirit, is just simply the best at networking and connecting. I have learned so much from him over the past 19 plus years. The number one thing I learned? Networking is more about connecting and engagement than to “know” everyone or be known. I am so thankful to have him as a guest on this podcast.

Are you networking, or are you connecting. There is a difference—make sure you know.

Frank Agin, AmSpirit Business Connections

Frank Agin
Frank Agin

Frank Agin is the founder and president of AmSpirit Business Connections, where he works to empower entrepreneurs, sales representatives and professionals around the country to become more successful through networking. In addition, he is a sought after speaker and consultant to companies and organizations on topics related to professional networking and business relationship development.

Frank has written numerous articles on professional networking and is the author of several books, some of which include Foundational Networking: Building Know, Like and Trust to Create a Lifetime of Extraordinary Success, The Champion: Finding the Most Valuable Person In Your Network, and Chase Greatness: Life Lessons Revealed Through Sports. He is also the host of the weekly Networking Rx podcast, which provides insights and advice for becoming more successful through networking as well as the host of the daily micro podcast Networking Rx Minute, which provides short messages of inspiration and recommended action.

Frank has a law degree and MBA from the Ohio State University, a B.A. in Economics and Management from Beloit College, and continues his professional development through a variety of programs and sources.

For further information on Frank or to be in touch, go to his website.

Betty Collins, CPA, Brady Ware & Company and Host of the “Inspiring Women” Podcast

Betty Collins, CPA

Betty Collins is the Office Lead for Brady Ware’s Columbus office and a Shareholder in the firm. Betty joined Brady Ware & Company in 2012 through a merger with Nipps, Brown, Collins & Associates. She started her career in public accounting in 1988. Betty is co-leader of the Long Term Care service team, which helps providers of services to Individuals with Intellectual and Developmental Disabilities and nursing centers establish effective operational models that also maximize available funding. She consults with other small businesses, helping them prosper with advice on general operations management, cash flow optimization, and tax minimization strategies.

In addition, Betty serves on the Board of Directors for Brady Ware and Company. She leads Brady Ware’s Women’s Initiative, a program designed to empower female employees, allowing them to tap into unique resources and unleash their full potential.  Betty helps her colleagues create a work/life balance while inspiring them to set and reach personal and professional goals. The Women’s Initiative promotes women-to-women business relationships for clients and holds an annual conference that supports women business owners, women leaders, and other women who want to succeed. Betty actively participates in women-oriented conferences through speaking engagements and board activity.

Betty is a member of the National Association of Women Business Owners (NAWBO) and she is the President-elect for the Columbus Chapter. Brady Ware also partners with the Women’s Small Business Accelerator (WSBA), an organization designed to help female business owners develop and implement a strong business strategy through education and mentorship, and Betty participates in their mentor match program. She is passionate about WSBA because she believes in their acceleration program and matching women with the right advisors to help them achieve their business ownership goals. Betty supports the WSBA and NAWBO because these organizations deliver resources that help other women-owned and managed businesses thrive.

Betty is a graduate of Mount Vernon Nazarene College, a member of the American Institute of Certified Public Accountants, and a member of the Ohio Society of Certified Public Accountants. Betty is also the Board Chairwoman for the Gahanna Area Chamber of Commerce, and she serves on the Board of the Community Improvement Corporation of Gahanna as Treasurer.

“Inspiring Women” Podcast Series

“Inspiring Women” is THE podcast that advances women toward economic, social and political achievement. The show is hosted by Betty Collins, CPA, and presented by Brady Ware and Company. Brady Ware is committed to empowering women to go their distance in the workplace and at home. Other episodes of “Inspiring Women” can be found here.

Frank Agin

Show Transcript

Betty Collins: [00:00:00] Today, we’re going to talk about a topic called networking, right? Well, I’m going to say stop networking and make connections. What does that mean? Well, networking is really about knowing more people, and connecting is knowing people more. I’m going to just say that again – networking is about knowing more people and connecting is about knowing people more. You need to think about that as we talk today.

Betty Collins: [00:00:29] Networking, some people think bigger is better. How many friends, how many likes, how many business cards, what’s your contacts like? For some businesses, that’s not the worst. You want volume; you want a ton of followers, especially when you’re really transactional. Networking is not always easy for people. It can be pretty awkward and, sometimes, just draining. You’re in entertainment mode way too much. Networking is- it’s often associated with just selling; so, if you don’t think you can sell, you don’t think you can network.

Betty Collins: [00:01:03] There truly is power in having a strong network, especially when you’re in business, and you’re in the marketplace. Something really amazing happens, when you network and connection happens. This is the moment of success because true connections- when you really connect with someone, you’re going to make up a community.

Betty Collins: [00:01:25] When you think of your community that you live in, or maybe the camaraderie of your office place, or maybe the associations we’re in, the ones that are the best are kind of like Mayberry; everybody gets along; everyone is in it together; they want success; there’s relationships; there’s mutual trust; there’s respect, which all has to be earned, but that’s the kind of network, and it becomes an actual connection. When I say stop networking and making connections, that’s kind of what I’m trying to get you to think about.

Betty Collins: [00:02:01] You have to really look at what is the goal for you in networking connections. Is it name recognition? Are you trying to just generate revenue? You get into hanging with the big dogs because you’re a little pup, right? How about you want introductions to certain people, or maybe you want to be at the table? There’s nothing wrong with any of those things, but you have to go, “What is the goal?” Because you could be consumed, out in the marketplace, networking all day long.

Betty Collins: [00:02:32] It’s shown that most people that are connected are generally more successful … Not bigger networks. People who are connected are often more successful. When you invest in your relationships, whether they’re professional or personal, it usually can pay a pretty big dividend back throughout the course of your career, but you have to realize what I just said – investment. That means you have to put the effort; you have to probably give first; and then, you’re going to get some return on that giving.

Betty Collins: [00:03:04] One of the missed goals, when you’re thinking about what is the goal of connecting and networking, is you can develop and improve your skill sets, when you do that, and you’re out in the marketplace, and you’re seeing how other people do things, or challenged by something you just didn’t think about.

Betty Collins: [00:03:23] Another goal, when you’re out networking, and connecting, and making those connections, is you’ve got to probably stay on the top of those latest trends, whether it’s in the market, or in your industry. I was recently at an event where they talked about the different aspects of Columbus and what was going on in the Columbus market. Of course, within probably a couple days, we were announced that we were the number-one place in the country …

Betty Collins: [00:03:48] I was able to just take a few of those tidbits, when I was out talking with people or trying to have conversations with clients. They looked at me like, “How did you know this?” Maybe it was something they didn’t know. Just like when I was at the marketing event, and I didn’t know that.

Betty Collins: [00:04:05] I think another missed goal, when you’re thinking about this whole thing of networking connection, is it keeps a pulse on the job market because you never know when you’re going to need that. I always go back to- I love this one guy who was in … He was a payroll rep for ADP, years, and years ago. He was like a lifer, because he had been there three or four years. I completely relied just on him. One day, he leaves. Now, I had nobody to really … I had no other relationships. I didn’t have any- I was not on the pulse of those connections. So, keeping the pulse on the job market, I look at that as, too, the [contact] market, when you’re trying to connect with people, but most certainly, you meet prospectives, and mentors, and partners.

Betty Collins: [00:04:48] The other thing we miss in goals, sometimes, with networking, and connecting, is your clients can gain access to your network, and then that gives them some necessary resources that will definitely foster a long relationship with them. Again, you have to go, what is the goal? Do you have one? If you don’t, you probably need to really rethink that. What am I doing? As we end the decade, and you go into 2020, what is the goal going to be for me in networking, so that I can make connections?

Betty Collins: [00:05:22] Then, after you determine that – it’s not like it’s a hard exercise, right? – who is the goal for you in networking? Who is the goal that you want to actually have connections with? Of course, the what determines the who, right? So, most importantly, but you have to figure out who matters in your network. I have a fairly large network. It’s always funny when I get happy birthday on LinkedIn. I’m like, “Now, who is this, and why did I accept this relationship? I don’t even know who they are.” You have to figure out, though, who matters in your relationship.

Betty Collins: [00:05:54] I always use this example – if you are servicing small clients, then why are you meeting with bankers who service large clients? Who is important? Who is going to meet your goals with you? Chances are, that probably isn’t, except that you could say, “I met with this big banker,” or “I know this big banker that everyone knows and wants to know.”

Betty Collins: [00:06:16] Now, there are times that you have to network before you find some really solid connections. You might have to meet a lot of people before you do. Think about, now, the relationships you have right now that started with a person, and now you don’t even know that person that connected you. I have plenty of those in my life, where it’s like, man, if I wouldn’t have met so-and-so, I wouldn’t know so-and-so, who introduced me to so-and-so.”

Betty Collins: [00:06:39] So, I don’t want to minimize the fact of liking everybody and connecting with a ton of people because you never know where that’s going to lead you, but it still has to go back … Who is the goal that you are trying to make a real connection with and have community? Also, when you’re thinking about your goal of who that is, it’s not just an external relationship, who your audience should be. I would tell you, very clearly, you need to internally make sure, in your organization …

Betty Collins: [00:07:07] I work for a organization that has 150 people, and I have four offices. I can’t just know the person sitting next to me. I’ve got to know more people in my company, especially as I’m navigating through … Because one day, I just might need people to be helping me with something, or I might want to be growing, and all the sudden, I only know this person.

Betty Collins: [00:07:28] It’s simple things about taking advantage of lunches with those internal people. Welcoming the new people. You might welcome a new person much more than someone else. It’s easier to kind of be with who you know, but you never know who that person is going to be and how they’re going to fit into the mix; into your outside and inside place.

Betty Collins: [00:07:47] I would accept and be part of office invites. It’s interesting when you’re linked to your peers. That’s one way I do with Brady Ware. I’m a link to a lot of the different offices, and then I kind of see what they’re involved with, in Atlanta, or Richmond, Indiana. When you’re thinking about networking and setting connections, you really need to think about the internal ones, not just the external. Maybe you work for five people. It’s a little bit easier. When you work for 150, it’s kind of different.

Betty Collins: [00:08:17] So, how … We talked about what is the goal, and who is the goal, and you’re defining those things. Now, it’s how do you network? How do you make those true connections? I could go to lunch three times a day, year round. Well, I don’t need lunch three times a day … You have to make it well worth your time, because, in my industry, client service is really important in my industry, making sure that the bigger I become with that, I have to really watch how much time I’m out having lunches, versus really making connections. It really comes down to I could eat lunch anywhere, but the connection part is what’s important.

Betty Collins: [00:08:54] I would suggest to you to really look at your calendar. I do it three weeks out, to go, “Why am I meeting with this person? Why is this calendar invite here? Should I even be taking the time to do that? Maybe it’s a better relationship for someone else around me than me,” and you try to do some of that.

Betty Collins: [00:09:12] The other thing is when you’re at an event, you need to look around and determine is this who I want to be around? If you’re at an event where you really don’t fit in; you’re not comfortable; you’re kind of out of the loop; or this isn’t my client; this isn’t my sweet spot; this is not connected to my industry, then you just went to another event that was really cool.

Betty Collins: [00:09:34] So, I just went to an event recently that was very interesting. It was on a Friday, and they made it very clear in the invitation, “Please be casual. This is really going to be just a time of getting to know some people in our network.” What they made sure happened was … First, there was a whole slew of professionals that they use. But the other part they did was the location was awesome. It was at the Italian Club – I think is what it was called – downtown. Cool place. Very cool. The food was easy, but phenomenal. You were carbed out on a Friday afternoon. There was no ‘fold the napkin, use the right fork’ situation. There were no suits on in the room.

Betty Collins: [00:10:14] The greatest thing they did was they brought clients that would really benefit the professionals. Then, they brought professionals that would really benefit the clients. It was really a lunch that was worth going to because there was such connection and there was such synergy. The room was filled with who you wanted to be with. That’s a really important thing, when you’re looking at events, and as you’re signing up to go.

Betty Collins: [00:10:43] I’ve been in public accounting since 1988, so I’ve been in the marketplace a long time, but I didn’t start networking till 2000; 12 years later. I was really good inside. I was really good with running … My firm, at that time, was small. I was good with just being behind my computer, talking with people that I already knew. Then, I became a shareholder. “Oh, you need to go get business.” Oh? I have no clue … Most of you who know me would think, “Oh, well, that would be simple for you. That would be easy for you.” No. There’s very few people, I think, in the marketplace that just love the idea of, “I’m going to go out and get new clients today and make relationships. I’m going to close the deal,” and the art of the deal, and all those things. That’s not usually the comfort level of people.

Betty Collins: [00:11:28] So I did join a group called AmSpirit Business Connections. It was the first time I had to tell people who I was, and what I did, and what I liked, and it was very nerve-wracking. I just was like, “Oh, my goodness!” I had to really think through that, “30-second commercial,” let alone just demonstrate to a group of people that I could take care of their clients. Never had to do that before. Never was out there. Don’t wait 12 years into your career to do that.

Betty Collins: [00:11:56] It took me a few years, too, to be comfortable. It wasn’t all success from day one. I still connect with people from that group. I’m not currently in AmSpirit Business Connections, but Frank Agin, the president and owner of AmSpirit, is just simply the best at networking that I’ve known. I’ve learned a lot from him over the last 19-20 years. The number-one thing I learned is more about connecting engagement than “knowing” everyone or to be known. It was really about be engaging and work on your relationship, not get to know everyone as much as you can.

Betty Collins: [00:12:35] I kind of went to the next level, when I joined a local chamber in Gahanna; became very involved. Then, I also got involved with NAWBO. Those two places were places where it became definitely connections. I was connected to it. This became relationships. Gahanna is my community, where I live, so there was a little bit more ownership there. It just really got me out.

Betty Collins: [00:13:00] In that organization, people started asking me to speak or be on panels, which was something I was just terrified of. But that really helped me become connected, and networking, and connected with people. So, it was really kind of a gift, even though, at the time, it was like, “Oh, my goodness!” The more I networked that led to actual connection, I began having, finally, success in the marketplace; in building my business, and connecting my clients to the right people. And just, then, at the end of the day, having a different kind of impact.

Betty Collins: [00:13:32] What were the lessons I learned over that timeframe? Again, I go back to if you serve small clients, why are you networking with bankers who serve large ones? You follow up. You thank the person you met that you really want to have a connection with. If you don’t have more than one meeting, you’re probably not going to make …  It’s not probably going to be a connection, as much as it’s just going to be, “I networked today.” If you got somebody’s business card, and met him once, would you …?  If you got my business card and met me once, would you say, “I’m going to be … I’m going to do accounting with her”? Probably not.

Betty Collins: [00:14:08] Then, I really learned to quit focusing on the sale aspect. You always know when you’re selling too much because people immediately retreat. If you’re perceptive at all, you kind of see it. Then, some connections, you know what? They’re just not meant to be. It’s okay. I’ve gone to some things, where I’m like, “Oh, my gosh, that was awful.” Even when they emailed me back and said, “Can I have an appointment?” sometimes you ignore them, and you delete them. I just know enough, now, who I am going to spend time with and who I’m going to really make a connection with.

Betty Collins: [00:14:41] Tips, to me, that take networking to connection levels, where you’re really making some connections? You’ve got to be yourself. You’ve got to be fairly open. Let me rephrase that – you’ve got to connect … You’ve got to be yourself, and open, but do not be telling your life story the first time you meet somebody. Be infectious, when you’re personable, which is really spreading your influence in a pretty rapid manner, and people are drawn to you. That kind of takes time to develop. If you’re too infectious- again, if you’re too personal, if you’re too much in selling, all those things backfire on you.

Betty Collins: [00:15:19] Be inquisitive. It’s not all about you. Here’s the typical question – “So, who do you work for?” or, “Hey, what do you do?” You could say, “How do you like working for your company?” and, “Well, tell me a little bit more about your company.” Of course, if they say, “I don’t like working there,” then you probably need to move on. “How did you get in this position? What drew you to this field?” Think about a different way to ask some questions, where it’s a little more inquisitive, and it really reflects on them. You could even take it a step further and ask them some advice in their industry; see what they’re made of on their feet like that.

Betty Collins: [00:15:54] Be generous when you’re out there. When I meet someone that I pretty, pretty connect with really well, and I could see a future in that relationship, I try to be generous, and like give them tickets to events. How many events do you have in your life, where you’re trying to get rid of a ticket? I did this with NAWBO lunch. I mean, guests are $20. When there’s a really good event, I try to take a couple people for 20 bucks, and they get to be in a roomful of 100 women. They may not even know who NAWBO is, let alone think they can afford that, or maybe they can’t afford it. You take them. You be generous in that, and they’ll be grateful. They’ll give something back to you, probably; or it’s just another way to make connection with them.

Betty Collins: [00:16:37] I would tell you that speaking, being on panels, or getting people in speaking gigs, or getting them on panels only when they have something really good to say, and they can say it well. Do not recommend somebody that cannot get out there and do it. Trust me, it’s never, never good because the reflection is on you when they really get on front of the stage, and they’re horrible; or they’re on a panel, and they don’t stick to a two-minute response time. But it is a good way to network. That is a way to make connection, where you’re placing people in the right place.

Betty Collins: [00:17:11] Then, think people. Get over positions. Sometimes, it’s, “I want to know the CEO of that company.” Maybe you need to know the children of the CEO in the company, because if you’re the same age as that person, guess what? They could be retiring a lot sooner than you maybe, or not be there as long. Sometimes, getting some younger people in your network, where you’re helping them, and they love your knowledge, and they love what they’re getting from you. They kind of think you’re a big dog, right? If you help them with certain steps in their career, or in their business that has lasting impact, you’re going to have some different generations behind you, as well. It’s a great way to go, plus, it gives you a little energy; gives you a little step, versus hanging out with the old people like us, right?

Betty Collins: [00:17:59] You help them because you know what to do. They have to want the help, but it could end up being a lifetime relationship for you, for sure. As I get older, my clients are selling, so if I don’t have some younger client behind me, to some degree, or younger people surrounding me, or younger connections who are starting to retire, your network could easily shrink pretty quickly. So, think position, yeah, but, really, I would think the person. Think the people.

Betty Collins: [00:18:26] This is one … You all know somebody like this. Stop treating the schmoozing like your busines-card contest collection. Start over with some new goals and think about quality over quantity. I look at that person and think they really are into, “I’ve got this collection of business cards, and I know everyone in town.” And then, you talk to that person in town, and they’re like, “Who are you talking about?” Name droppers; people who are totally about the collection – those are people you probably don’t want to connect with. If you are that person, you need to probably really go back to the who, the what, and say, “Let’s set some new goals with quality over quantity.”

Betty Collins: [00:19:11] Networking or connecting? Networking that leads to good connection … There is a difference, and you need to make sure you know that. You’re either green and growing, or you are ripe and you’re rotting. There is a difference. When you’re out there in the marketplace trying to make connections, and trying to grow, and trying to be different, you have to think differently. Knowing what to do and doing it are not the same thing. So, I would challenge you, today, to change your mindset on networking or connecting.

Betty Collins: [00:00:00] I hope you enjoyed the podcast today on “Stop Networking, Start Connecting.” I did this podcast because I could network and be out and about all day long but have no fruits from it; no results that I like. When I talk about the connection piece, I’m really talking about it’s got to … Networking is not a bad thing. It’s not like you stop that, obviously, but it’s got to make a connection that goes into a relationship.

Betty Collins: [00:00:30] There’s no one who can talk about this better than Frank Agin, who is the president and founder of AmSpirit Business Connections. Over my career, for sure, and through my business journey, Frank has been very influential in my networking and connection abilities. He’s simply the best at it. His organization and all the connections that have led to relationships have been there. So, I welcome you today, Frank, and thank you for taking the time to spend with me today. First, why don’t you just tell about you, the organization – that 30-second commercial thing that we talk about.

Frank Agin: [00:01:03] Sure.

Betty Collins: [00:01:04] It can go longer. It can go longer.

Frank Agin: [00:01:05] Yeah, I used to be an attorney, and I got into a networking organization … I’ll make the long story really short. I got into a networking organization; liked it so much, I bought it. I haven’t practiced law since 2004; it’s been a long time. What we do at AmSpirit Business Connections is we help entrepreneurs, sales reps, and professionals get more referrals through networking. It’s a for-profit membership-based type organization, where they come together with other like-minded individuals on a consistent basis to go through a consistent meeting program to learn about each other, and establish relationships, and exchange referrals.

Betty Collins: [00:01:47] I know I’ve benefited greatly from it. I can remember my first meeting, going back to those days, and I just thought, “I’ve never had to tell anyone a thing about myself, let alone ask anything.” Most people would think that Betty Collins could do this in her sleep; she’s personable, and on and on. It was a huge challenge for me. But, all the sudden, business development became this top, top thing that I had to do. So, it really, truly helped me through those times. I have some of my younger generation now in AmSpirit from Brady Ware, and they’re really enjoying it, for sure. I talk about stop networking and start connecting, but I want you to tell me what you think all that means. Tell me the difference between networking, connection, and leading to relationships.

Frank Agin: [00:02:34] Networking gets a bad rap. It does. People kind of think of networking as the aluminum-siding sales guy, used-car salesmen, or … We’re picking on men here. Perfect show for it, right? It gets a bad rap because people think of it so much as sales. They really kind of align those two. I look at networking this way – networking is a verb. It’s an action. Networking is really about getting out there and being amongst other people. From that, you make connections. People that you learn their names, they learn you, but really, the end game to it all is establishing relationships.

Frank Agin: [00:03:14] We do business with those that we know, we like, and we trust. All things being equal, we do business with those sorts of people. All things being unequal, and the example I always use is insurance … I pay too much … Well, I could pay less for my car insurance. I know I could. I just know I could, but I really like my auto-insurance guy. He’ll go to bat for me. He will do things. I can speak to lots of professionals in my life that I have this relationship with them. I can get it cheaper, but I wouldn’t have the relationship. There’s something about that relationship that just kind of pulls us together. So, it’s really about the relationships.

Betty Collins: [00:03:55] Sure, sure. I have had this same scenario. From the very first AmSpirit group I was in, my car-insurance guy has been there, and my house … I’ve never had a reason to change, and it was just because there was a relationship that was forged. I don’t have a reason to go look for 10 bucks a month or call an 800 number. Generally, who is the successful networker/connector? Who is that? What do they look like?

Frank Agin: [00:04:27] I don’t know about actual look. It’s more actions, and it’s really people who are focused on trying to help others, providing value to the world, providing value to others. In their mind, they ask … We all ask this question- the question we ask when we meet somebody new is, “What’s in it for me?” That’s very primitive. That’s a very primitive question to ask: “Okay, I’ve met this person. What’s in it for me?” Because we’re in a survival mode.

Frank Agin: [00:04:55] But the person who’s successful in networking is able to push beyond that question and ask the second question. The second question is, “What can I do for this person? What can I do for the person I’m meeting?” If you stop and think about it, everybody I encounter, probably about two percent will benefit me. Two percent can be a member of my organization, or a franchisee, or client, however you want to look at it. But 100 percent, I can help somehow, some way. The successful networkers, they’re kind of driven by that. I can tell, when I talk to somebody, it doesn’t take long to find out, by the questions they ask, where their mind is. If it’s constantly, “Hey, what’s in it for me? What’s in it for me?” I know they’re not a good networker. Doesn’t mean they’re a bad person, just that they’re not operating at that networking level.

Betty Collins: [00:05:42] Right. Well, I know that was probably the thing I learned the most is you … Especially when you’re saying, “What am I going to do for this person?” That’s the mindset you have to be in. It can be simple things, such as inviting them to events, or getting them on a panel, or getting them a speaking gig, or any of those type of things. It’s not necessarily leading to business, but you’re helping them get there. It’s not getting me any business because I got someone on a panel. But you just never know where that will lead to, because it’s truly helping them to connect where they need to be, or a place that they could really help your client, and that’s valuable to the client.

Frank Agin: [00:06:23] Right.

Betty Collins: [00:06:23] I just recently had somebody who … I said, “Who’s your …” They’re frustrated all the time with the bank, and I said, “Well, who’s your banker?” They go, “We love the teller.”.

Frank Agin: [00:06:35] Yeah, that’s the problem.

Betty Collins: [00:06:37] I said, “Who’s your banker? You want loans, and you want lines of credit, and you want these things, and you don’t have a banker.” So, I got them connected to a banker, and they have just been so grateful. I didn’t get anything out of that … You’re right in the terms of ‘but it helped my client.’ It definitely helped them. So, what are those common mistakes in networking …? I have those moments where I dread going to networking things because I know who’s going to be there, and I don’t want to deal with that.

Frank Agin: [00:07:07] Right.

Betty Collins: [00:07:07] Help the audience understand – this is probably what you shouldn’t do when you’re trying to network, and connect, and making that relationship really work.

Frank Agin: [00:07:17] Well, I think some of the common mistakes that people run into and probably the reason that keeps people away from networking events is they go in with the mindset of, “Okay, what am I going to try and get out of this?”  What I always say … I call it my cloak of invincibility; when I walk into a networking event, I am there to help people. I’m a superhero. I’m here to help. If you don’t want my help, that’s okay, but very few people are going to reject somebody who’s trying to help them.

Frank Agin: [00:07:45] People get stuck with small talk; don’t know how to make small talk because they’re always so worried about what they have to say. What I tell people is, “Don’t worry about what you have to say. Get them talking. Allow them to talk; explore where they’re coming from.” Then you can just relax and let it come to you. I think people have, with respect to networking, they just- they think it’s got to work according to some preordained schedule, and you just don’t know. You know, in your life, there are things that have come out of the woodwork that you set in motion years ago. I hear that’s a common theme. “I ran into this person at a wedding 10 years ago. Now, they’re finally a client.” That happens.

Betty Collins: [00:08:30] Well, I know I was appreciative for some of those things that I learned early on, when I realy had to get into the business-development world. Now, I’m kind of in a world where I want to have impact more. I say the word ‘legacy’ probably too much because I’m 56 but having connections and relationships where you can really have some impact is huge. It’s not even just about building my business at this point. That’s why it’s so important to just stop the networking thing. Utilize that as a venue to make real connections that end up in lasting relationships. So, wrap it up for me. What is the takeaway, today, to the audience, that you would love to communicate to them?

Frank Agin: [00:09:13] You need to find ways to help other people. One of my many sayings … My kids will roll their eyes if they hear this. One of my many sayings is that everything you get out of life is tied to what you do in life. You just can’t see the string. It’s so true because things will happen, and you don’t know how they were set in motion.

Frank Agin: [00:09:33] You just need to focus on trying to find ways to help other people. I’m not talking about pulling your wallet out of your pocket and giving to charity. I’m talking about being encouraging to others. Introducing to people that don’t know each other is huge. Me being on this show is huge. There’s lots of ways that we can help one another. Just focus on helping one another, and don’t worry how it all pieces together. You just have to kind of trust the process. It does work.

Betty Collins: [00:09:59] Well, I appreciate you being here today, taking the time to be part of my podcast. I will tell you, if you’re an entrepreneur, or a sales rep, a professional, and you would like to generate a greater percentage of your business from referrals, you should consider AmSpirit Business Connection as an option for doing that. If you’d like to become better at building your network and making those connections that end up building relationships, you need to reach out to Frank, via his LinkedIn, or through his website, FrankAgin.com. Agin is A-G-I-N, And it’s all one word. So, FrankAgin.com. I can’t encourage you enough to stop networking. Make connections that build relationships.

Tagged With: connections, effective networking, Frank Agin, Inspiring Women, Inspiring Women podcast, Inspiring Women with Betty Collins, networking

Susan Knox, Corporate Connections

August 16, 2019 by John Ray

North Fulton Business Radio
North Fulton Business Radio
Susan Knox, Corporate Connections
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Susan Knox and John Ray

“North Fulton Business Radio,” Episode 155:  Susan Knox, Corporate Connections

Need to build professional relationships? Want your pipeline to be bursting? Then you should check out this edition of “North Fulton Business Radio,” as Susan Knox, President of Corporate Connections, joins host John Ray.

Susan Knox, Corporate Connections

Susan Knox, Corporate Connections

Corporate Connections opens the right doors to the right relationships. Corporate Connections, founded by Susan Knox, is the premier business development firm in the Southeast, and has been for over 20 years. Based in Atlanta, Susan believes the key to successful and scalable business growth is cultivating strong, long-lasting, strategic relationships. Corporate Connections generates revenue for professionals by providing strategic corporate introductions. Her mission is to provide professionals with increased business opportunities by providing stronger contacts, broader network exposure, more qualified business opportunities, ultimately growing your company.

For more information, call Susan directly at 770-757-8300, email her, or go to the Corporate Connections website.

 

 

 

 

 

 

 

“North Fulton Business Radio” is broadcast from the North Fulton studio of Business RadioX®, located inside Renasant Bank in Alpharetta. Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with approximately $12.9 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: confidence, connections, Corporate Connections, dressed for success, networking, North Fulton Business Radio, professional connections, professional presence, professional relationships, professional service firms, professional services, Susan Knox

ATDC Radio: Kirk Barnes with ATDC and Arletha Livingston with Morehouse School of Medicine

July 17, 2019 by angishields

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ATDC Radio
ATDC Radio: Kirk Barnes with ATDC and Arletha Livingston with Morehouse School of Medicine
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Kirk Barnes is the Co-Founder of TransPharMed, a consulting firm focused on business development and commercialization for healthcare and health care focused start-ups.  He has a life sciences background with experience related to the pharmaceutical, biotechnology, nanotechnology, diagnostic, digital health and medical device industries. Kirk has a broad background encompassing leadership, sales, sales excellence coaching and training, business development, global marketing, lobbying and managed markets. Currently, Kirk also serves as a Start-Up Catalyst for new and emerging healthcare and digital health start-ups at the Advanced Technology Development Center (ATDC) incubator housed at the Georgia Tech in Atlanta, GA, where he recently raised the funds to launch its first Healthcare Technology Program.

Kirk served in various positions of increasing responsibility for the following companies in the pharma/ biotech sector: Inventiv Health, Zogenix, Takeda, Janssen Biotech and Pfizer. Therapeutic categories included endocrinology, cardiology, pain management, central nervous system disorders, oncology and hematology. During his time in the pharma/biotech sector, Kirk helped to launch several blockbuster drugs in the diabetes and oncology therapeutic areas.

Kirk was also a Global Business Development Executive for the NanoProfessor & NanoGuardian divisions of NanoInk, a private equity funded start-up company commercializing research-based nanotechnology from Northwestern University. Kirk marketed innovative anti-counterfeiting solutions to pharmaceutical, defense, consumer and medical device companies in the US, EU and Asia. Furthermore, Kirk led lobbying efforts that contributed to the first draft of the FDA REMS for Long-Acting Opioids, US Health Import Safety Legislation and the E.U. Falsified Medicines Directive.  He served as a Board Member of the International Authentication Association (IAA), which monitored and provided guidance regarding authentication techniques and counterfeiting trends.

Kirk continues to serve as a Together.Health Steering Committee Member (Founded under leadership from HHS/ONC), Coulter Foundation Oversight Committee Member, TAG Health Board Member, GA BIO Commercialization Committee Member, Metro Atlanta Chamber of Commerce BioScience Council Member and a Board Observer for Patientory (Blockchain Digital Health Company).  Kirk holds a B.A. in Economics from Florida A&M University.

Connect with Kirk on LinkedIn.

Arletha Livingston is the Director of Innovations Learning Laboratory and Assistant Professor of Family Medicine with Morehouse School of Medicine.

 

Tagged With: connections, ecosystem, impact, Innovation, results, success

Inspiring Women, Episode 8: Are You Hanging with the Right People? (with Derek Grosso)

June 3, 2019 by John Ray

Inspiring Women PodCast with Betty Collins
Inspiring Women PodCast with Betty Collins
Inspiring Women, Episode 8: Are You Hanging with the Right People? (with Derek Grosso)
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Episode 8: Are You Hanging with the Right People? (with Derek Grosso)

Who are you hanging with these days, in your personal life? Your professional life? Are you okay with it? When you think about the people you surround yourself with, is there a contentment there? Excitement?

We become the people we surround ourselves with. I’m sure you’ve heard that before, but it’s true. And even if you separate your personal life from your professional life, you should have the same process and same expectations from the people you spend your time with.

Join Betty Collins as she discusses this topic with Derek Grosso, CEO and Founder of the Columbus Young Professionals Club (CYP Club), a “for-impact” membership association made up of 25,000 young professionals, entrepreneurs, executives, and creatives who live in the Columbus region. Founded in 2005, the CYP Club is the largest membership organization of young professionals/millennials in the United States.

Derek Grosso, Founder and CEO, Columbus Young Professionals Club

Derek Grosso, Founder and CEO, Columbus Young Professionals Club

Derek Grosso is CEO and Founder of the Columbus Young Professionals Club (CYP Club), a “for-impact” membership association made up of 25,000 young professionals, entrepreneurs, executives, and creatives who live in the Columbus region. Founded in 2005, the CYP Club is the largest membership organization of young professionals/millennials in the United States.

Through Derek’s leadership, the CYP Club has offered hundreds of events, established thousands of connections, volunteered more than 100,000 service hours, donated more than $500,000 to local charities, and contributed $2.7 million in economic impact in Central Ohio since its inception. Derek also advises young professional organizations and membership clubs around the country through The Grosso Group. He is an entrepreneur, a leadership consultant, and a public speaker.

Derek studied entrepreneurship and small business management at The George Washington University in Washington, DC and holds a bachelor’s degree in business administration. He proudly serves the community as a board member for CYP Club Cares, Columbus Inspires, Experience Columbus, and Keep Columbus Beautiful. He lives in Upper Arlington with his wife Nicci and step-daughter Hannah.

“Inspiring Women” Podcast Series

“Inspiring Women” is THE podcast that advances women toward economic, social and political achievement. The show is hosted by Betty Collins, CPA, and presented by Brady Ware and Company. Brady Ware is committed to empowering women to go their distance in the workplace and at home. Past episodes of “Inspiring Women” can be found here.

Interview Transcript

[00:00:00] As I said at the end of our podcast we were going to introduce the CEO of Columbus young professionals Derek Grosso and Derek is just if there’s one person who knows how to hang around with the right people and get the right people to come together. It would be him. He’s built the organization pretty pretty quickly over a time period with 20000 thousand people in it. So today Derek I would like you just to talk for a few minutes about what you do and your organization.

[00:00:29] Well I’m happy to do so and thank you so much for asking me to talk with you a little bit more about the subject. When I first moved to Columbus which was back in 2005 I moved here I didn’t go to Ohio State I didn’t grow up around here so I always kind of say that I had two strikes against me. And so I moved here knowing one person and I saw a need for for myself to connect and network in the community and get to know the city. And I also saw a need for others to do the same. So the organization was born out of that simple idea and it quickly turned into something where a lot of people were engaged with the organization coming out to our event. So it turned into a full time job for me but the organization I took part is about connecting our members who are in their 20s 30s and some in their early 40s with one another with opportunities to network to meet new friends to plan sports teams to get back to the community and really to build their capacity of learning leadership and all the great things that there are in the city of Columbus in the region. If all those things and more we have a network of over 20000 making us the largest in the country we also host about 150 events a year. So there’s a lot of connecting we’re definitely trying to get people to hang with the right crowd at our events.

[00:01:39] And we also we we contribute a lot back to the community. We donate our time to the tune of about 10000 volunteer hours a year. There’s a lot of connecting and giving back in and around the city or sports league. We have two magazines that we publish. We’re actually also in Nashville Tennessee with a sister group that we started and we have a number of big events that range from a few hundred people to a few thousand people in attendance. You know I tried to learn as well as execute a lot of the ins and outs to let people know it’s not always easy to connect but it but it’s much easier if you put yourself out there you have a positive mentality and you also let people know hey you know I’m looking at this from the perspective of trying to interact and meet people not necessarily to take something from them and I think people appreciate that authenticity while at the same time they they’re looking for learn and grow and develop whether it’s in business or in any other area the same way. So it’s very important when I tell people be yourself but get outside your comfort zone in any area whether you’re trying to make a sale or you’re trying to get a new job or move to another city. Whatever the case may be. It’s about the relationships that you develop.

[00:02:47] Well obviously you’ve been very successful at not only having relationships in your life but doing a very successful organization. So I am sure no doubt that connections aided you to have that success. Tell us how you select which relationships that you develop.

[00:03:05] I try to think that I’m a good judge of character. You know as everyone likes to feel that they are. And so when I’m interacting with people I’m always I’m always trying to you know offer up nonverbal cues. You know a firm handshake a smile looking people in the eye. And that’s just the kind of way that I would like for people to interact with me. Patrick DiNardo who has helped develop some of our program communication and and helped us you know speak at some events is a local author and speaker. He talked a little bit about building relationships and communicating with impact. And one of the things that stuck out to me that when I look at building those relationships and pursuing the right ones he says everybody knows the golden rule which is treat others as you would have them treat you. And he also he talked about the platinum rule which is treat people the way that they want to be treated. So it’s very important not just to think about how you would like people to treat you but also how they would like to be treated in return. And that’s very important when you’re pursuing relationships and trying to figure out which ones to develop. If someone’s really not into helping others or at least if they’re all about themself which way we meet those people from time to time and that’s ok sometimes it’s not a bad thing to just kind of look at that opportunity and just say you know we don’t want to we can’t focus on that control in that situation but we can’t focus on who we spend our time with.

[00:04:23] Well that’s great segway into kind of my next question. If someone is pursuing a relationship with you or you see this at your organization I’m sure its voice to you but you don’t see value in it whether it’s business or even personal. What do you do with that.

[00:04:39] You know it’s tough because we want to be polite. I’m always trying to be the nice guy. But sometimes you also have to you know make sure that you’re not you’re not focused on pleasing everybody. And that’s a that’s something in sales that’s something in relationships personal and professional. But I think that. Honesty and openness is helpful. So for example a lot of counsel I’ll be introduced to people adults and they’ll want to meet with me and that’s great. I love meeting with people I love interacting. If I can provide some value some connection but sometimes people just just want to get together because and there’s not like a real purpose behind it. And I know that everybody’s busy and the perfect might just be to get to know you a little better and that’s fine. But at the same time when you’re meeting with someone and you’re talking with them and you and you’ve made me feel like you don’t see value in it I think you can kind of emphasize some of your expectations while at the same time saying no you a lot of people have a hard time saying no to thing.

[00:05:33] And sometimes that’s a 30 minute coffee meeting oh you know what’s coffee. But if you take that 30 minutes and you value the time that you’re spending with yourself and really investing in what you’re doing I think you’re going to quickly see that sometimes you have to say no to these opportunities and sometimes being open are to say hey look you know I’m really excited to talk with you about this but maybe introducing them to another person would be a better a better step because if you can’t figure out what the goal is it’s really difficult for you to move forward without wasting everyone’s time. Ultimately I think that if everyone is focused on the value that they bring to the table you also have to you have to be focused on the value that you’re bringing to yourself. You don’t want to lose sight of that when we’re in these connecting opportunities because quite frankly there’s only so many hours in the day so many days in the week.

[00:06:19] Right. I mean I always say this. I could have lunch three times a day with the amount of people sometimes that want to help me or help my clients and they’re just not the Fed right. So I tried again on but sometimes act you know we’ve been talking a lot about hey the connection let’s make the connection. What do you consider Once that connection you decide I can make and pursue this or I’m not going to pursue it because now I want this to be a successful relationship. You know right. What do you do to build upon those relationships that you can see to success.

[00:06:53] Whenever I’m looking to build on relationships I always want to know not just what the short term value is but what’s the long term value. How can. If I’m in a room with somebody and I value my time I value other people’s time. I also want to value the future time that we have together. So if we’re just getting together and getting to know each other and building those connections I mean I’ve got plenty of folks who I’ve never met in person home connected with on LinkedIn and there’s a will there’s a way of betting or there’s a there’s kind of like another endorsement another person that I know and sometimes that’s helpful sometimes it’s not because you know if you don’t know someone in real life do you really know them in the virtual world. I think that you know when you really want to be successful in building relationships it’s simply that it’s how do we build this relationship. How do we help each other. And then the people who are connected with and I think that when you’re just thinking about what’s the next step what’s the next action.

[00:07:44] And that helps because you have a clear vision. You know I don’t mind grabbing drinks every so often or getting coffee or tea with someone to get keep rising. This book is I’d never eat alone. So there’s a lot of good gems in terms of getting connected you know as you’re as you’re mentioning are you hanging with the right crowd. You have to be reassessing that. A lot of times that changes over the course of your career or your life that you’re hanging with people who are connecting with the things that you need right now. And at the same time the things that you can provide for them and that relationship could change or or improve or evolve over years or over time. So I think it’s nice to think about what the future can hold and then you have a clear direction versus hey let’s just get together and see what happens when you really want to be successful in building relations with you really need to be a little bit more selective in the time that you spend just kind of hanging out.

[00:08:33] Yeah definitely. Now here’s a tougher question and hopefully you can share honestly but not use names again. So have you ever been in a relationship that went sour and how did you end it did you end it gracefully did you know. How does that play out. Because sometimes they’re just they’re in. You’ve got to detox your life.

[00:08:56] And it does happen. And when that does happen sometimes I was looking to every opportunity as a way to make a good impression. Every opportunity to meet someone to interact to promote my business my brand. But sometimes it just doesn’t work and that could be the the really trying not to focus on things you can’t control. If you did something wrong apologize for it. Move on. If you do something that is destructive you start to reexamine what it is you’re doing in these relationships. I’m burning bridges is never a good idea no matter how upset or pissed off or disastrous it is for the bottom line. I will say though when you’re dealing with unreasonable people that’s a different story. But ultimately you know you’re in a relationship in the community with the community. And so all of the people who talk and don’t and don’t talk it’s always nice when people can say nice things about you when you’re not in your room because that amplifies your you know your relationship building and interconnect ability. But it also it sends the right energy out to the universe I think. And so if these things happen you know if it’s your fault sometimes it’s not always our fault but it seems like it is. So when a relationship or if a relationship goes sour maybe it’s salvageable or maybe it’s not. But I think you have to if you did something wrong apologize for it.

[00:10:11] Learn from it. There are things you can’t control and many of those things are other people’s perspective or other people’s minds if you’re trying to sell them something or you’re trying to offer them something and they just don’t get it. You can’t really be in their earbuds in too much because then you start to become the person who is too aggressive or too obnoxious right. And so sometimes just taking some time to have some quiet time. I like to recharge the battery and sometimes spend time alone or with others who you we really can kind of pump you up not yes men or yes women but people who really you know have your best interests and so really focusing on on the positive versus the negative that can help you get out of the situation but also can help you reflect and make sure. Oh man I did something wrong. Don’t do it again and realizing that there are gonna be some times where other people are just going to not not be worth your time quite frankly. Or maybe they’re just acting or or they’re unreasonable. You know there’s a lot of good people out there there’s also a lot of idiots out there do. So you know we don’t want to waste our time trying to convince somebody when they’re just never going listen or they’re never gonna understand your perspective.

[00:11:17] Well you know I appreciate you being very honest with that because it’s it can be hard to. Something or to realize this is not the relationship you want in your life but you know we have different relationships in business for sure. I mean the owners that you work for or maybe owners that you are partnered with your managers that direct reports your peers your clients prospects people you think you want to get to know and then organizations that you volunteer and if you can give us one takeaway today on and giving some advice to our listeners. Just one really strong take. How could you be more strategic in developing relationships.

[00:11:57] That’s a great question. I can give you many many tips and suggestions but the one thing I’ll say is when you’re trying to build and develop those strategic relationships I think you do need to fit in and spend time whether it’s during the day during the week or maybe it’s like a retreat session. Take the time as an individual whether you run a business whether you work for somebody whether you’re we’ve got a side hustle whatever it is that you do take some time so that you can figure out what it is that you want to do. Get it clear in your head and then go for it. There’s a lot of books that are on my bookshelf and someone might get a chance to read the whole the whole book and sometimes I get the Cliff’s Notes or spark notes version. But ultimately I think that if you’re focusing on time to learn and sharpen the saw and really try to be strategic and get a lot of self reflection that’s what we put out what we get back what we put out to the universe when we’re connecting with people. I think that when I’m connecting with someone if they make me feel good about myself or what I’m doing I want to talk with them more I want to converse with them I want to send them business.

[00:13:00] It’s not something where you want to have people that are brown noses but you know that’s not what I’m saying I’m saying people who are complementary and make you feel good and positive about what you do because we all do great things. And some of us do things better than others and we can continue to learn. But the one advice I would say is surround yourself with the right people as you mentioned. You’ll get an internal gauge. The more people you interact with who are the people who you really connect with who are the people who are in your neighborhood that they’re not just that you want to do business with but these are the type of people who you feel this is an important part of my life. And it makes me feel good and it makes me self reflect in a good way not looked down at my shoes and be embarrassed or be sad or be depressed and upset and when you’re talking to people I think if you’re positive if you’re uplifting and if you have something important and valuable to say they’re going to respond and you’re going to help them in many ways just as much as yourself.

[00:13:50] Well there’s no doubt that you know how to hang with the right people started with one in 2005 and now you’re at twenty thousand more. So I just so appreciate you joining us today and talking about this subject because I think it’s just important for people to have some perspective on it. And we wish you the best of success in what you’re doing with your local sister place in Tennessee. Appreciate. Have a good one. You too. Thanks.

Tagged With: connections, connectors, CYP Club, Dayton accounting, Dayton business advisory, Dayton CPA, Dayton CPA firm, Derek Grosso, networkers, networking, relationships

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