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Dental Business Radio

Janet Hagerman, THE Case Acceptance Coach

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Janet Hagerman, THE Case Acceptance Coach (Dental Business Radio, Episode 34)

Janet Hagerman, THE Case Acceptance Coach, speaker, author, and dental consultant, joined host Patrick O’Rourke to discuss strategies and tactics that dental practices can implement to increase case acceptance. She described a coordinated sales philosophy for practices, the use of “feel, felt, found” in patient consultations, emotion versus logic in buying decisions, the use of storytelling, and much more.

Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by the North Fulton studio of Business RadioX®.

Janet Hagerman, THE Case Acceptance Coach

Janet Hagerman trains dentists and their teams to communicate more effectively with their patients, and each other. Her courses, articles, podcasts, books, coaching, and presentations help healthcare professionals clearly communicate the value of their services, leading to patient compliance. Janet helps dentists and their teams to Sell Dentistry – Ethically, Elegantly, Effectively.

Janet Hagerman is known as THE Case Acceptance Coach. Janet’s communication systems help dental teams to double their case acceptance and elevate their patient experience. A Medical College of Georgia graduate, Janet has spent over 30 years in clinical practice, solo and group practice coaching, and DSO corporate leadership. An international speaker, author, and consultant, Janet is the author of numerous articles, podcasts, and webinars, and the signature book/course “Selling Dentistry~Ethically.Elegantly.Effectively” ℠.

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Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants. Dental Business Radio is underwritten and presented by Practice Quotient and produced by the North Fulton studio of Business RadioX®. The show can be found on all the major podcast apps and a complete show archive is here.

Practice Quotient

Dental Business Radio is sponsored by Practice Quotient. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentist and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your Practice’s patient acquisition strategy. There is no one-size-fits-all solution.

Connect with Practice Quotient

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North Fulton Business Radio

Leadership and Communication for DSOs, with Janet Hagerman, DSOs Done Right ℠

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Leadership and Communication for DSOs, with Janet Hagerman, DSOs Done Right ℠ (North Fulton Business Radio, Episode 270)

Janet Hagerman joins host John Ray to discuss the challenges and opportunities of scaling a dental service organization, good patient communication, and more. It’s must listening for dental industry practitioners, but anyone challenged by scaling their business will find value from what Janet offers in this show. “North Fulton Business Radio” is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Janet Hagerman

Janet Hagerman is an international speaker, author and consultant. A graduate of the Medical College of Georgia, Janet is a health industry thought leader known for her creative expertise in communication, leadership and motivation. Janet’s experience includes over 15 years of clinical experience, 20 years coaching experience with both solo practices and small to large dental groups, past corporate Dental Hygiene Director for a 150+ DSO, PennWell Editorial Advisory Board member, and author of several books, as well as numerous articles and courses. She provides customized coaching programs for individuals, practices and growing dental groups. Janet’s focus on soft skills, creative communication and leadership empowers health professionals worldwide providing them with proven, effective and easy to implement strategies for success.

Janet’s international and domestic experience has taught her that worldwide people and practices encounter similar challenges, and enjoy the benefits of stronger communication skills. Her expertise in coaching health care professionals and management worldwide on communication and leadership “soft skills” provides effective and easy to implement strategies for success. Janet’s proven process and programs make an immediate impact on the delivery of patient care and financial results.

Janet assists dental groups establish a foundation for comprehensive and profitable growth, with efficient and consistent clinical and business systems. As DSOs [Dental Support Organization] continue to focus on improving patient experience and employee retention, Janet’s passion is to help DSO groups become known for a reputation of outstanding patient care and loyal patients and employees, resulting in sustained profitability.

Janet’s DSO experience enables her to help growing DSOs to:

-Develop their organizational structure based on their unique character
-Build dynamic self-sustaining teams
-Grow production predictably
-Create dependable, duplicatable systems that support growth and acquisition
-Design a stellar patient experience that nurtures brand reputation

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Questions/Topics Discussed in this Show

How has the dental world changed?
You mention DSO. What is a DSO?
The benefits and pitfalls of scaling a dental service organization
Are there commonalities to the work you do for DSOs and other service industries?
Where do you see the industry 10 years from now?
Who do you work with? What happens when someone works with you?

North Fulton Business Radio” is hosted by John Ray and produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

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