family business advisors Archives

Sylvia Reisman, Purity Patient Advocates, Leroy Hite, Cutting Edge Firewood, Steven Lustig, Loh Medical, and Todd Souto, Sutter, McLellan & Gilbreath

February 21, 2023 by John Ray

Family Business Radio

Sylvia Reisman, Purity Patient Advocates, Leroy Hite, Cutting Edge Firewood, Steven Lustig, Loh Medical, and Todd Souto, Sutter, McLellan & Gilbreath

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Sylvia Reisman, Purity Patient Advocates, Leroy Hite, Cutting Edge Firewood, Steven Lustig, Loh Medical, and Todd Souto, Sutter, McLellan & Gilbreath (Family Business Radio, Episode 41)

On this episode of Family Business Radio, Anthony welcomed business leaders Sylvia Reisman, Leroy Hite, Steven Lustig, and Todd Souto. Sylvia Reisman talked about her health journey, the services she provides to clients and the difference between a hospital patient advocate vs an independent advocate like herself, and health insurance coverage for her services. Leroy Hite discussed why he started Cutting Edge Firewood, their mission, the biggest growth challenges he’s seen, what makes his company innovative, and much more. Steven Lustig discussed the benefits of an independent board of directors and what they can provide to family-owned businesses and why corporate governance is important for family-owned businesses. Todd Souto talked about the commercial insurance market, getting quotes from different brokers, cyber coverage, and much more. Anthony closed the show with a commentary on advice for entrepreneurs and business owners.

Family Business Radio is underwritten and brought to you by Anthony Chen with Lighthouse Financial Network.

Purity Patient Advocates

Purity Patient Advocates’ comprehensive assessment method and the “Plan of Action” that it produces are designed to identify areas that many physicians and medical practitioners overlook (or miss) due to patient appointment time constraints and lack of training on complex illness. Their goal is to help clients who are suffering unnecessarily find a correct diagnosis and treatment plan with an integrative or functional medicine physician who aims to get to the root cause of their symptoms.

Website | Facebook | Instagram

Sylvia Reisman, Founder & Chief Patient Advocate, Purity Patient Advocates

Our current healthcare system is fragmented and failing millions of people suffering from complex illness. The conventional American medicine model is not designed to effectively evaluate and correctly diagnose a complex patient. It is only designed to treat symptoms and not get to the root cause.

This has created the perfect storm: Millions of invisibly ill people suffering unnecessarily, and in particular women, are left chronically ill and lacking a correct diagnosis as they run from doctor to doctor in search of answers. Many are gaslighted, dismissed or told “It’s all in your Head or it’s just anxiety or stress.”

Sylvia’s company’s mission is to help complex clients obtain a correct diagnosis and improve their quality of life. Sylvia has always served as an advocate for her clients. Her professional career gravitated towards building lasting relationships with internal and external customers, serving as a trusted advisor and educator. She is passionate about building trust with her clients and going the extra mile to find effective solutions for them.

Her past career positions were in marketing and sales, including stints as an Account Manager with Reebok Southern Division, Member & Board Services Director of the Georgia Association of REALTORS, Development Officer for a children’s hospital in Savannah and National Account Manager with Concentra Occupational Health.

In 2006, She became mysteriously ill with unusual symptoms and ran from doctor to doctor in Florida and Georgia with no concrete diagnosis. She found herself suffering physically, emotionally and financially as a result. Desperate for answers, she became an avid researcher and discovered functional medicine, a treatment approach that goes outside traditional boundaries to identify root causes of a medical condition. After experiencing the benefits of functional medicine, she felt a sense of obligation to help people with complex medical conditions, many of whom had been misdiagnosed.

This led her to develop a comprehensive assessment, which she utilizes with her complex clients. A customized “Plan of Action” is developed and executed from the assessment results. Sylvia decided to start Purity Patient Advocates LLC, a patient advocacy service that replicates closely the navigation process she learned from personal experience. To validate and find improvements for her service delivery process, she joined the Alliance of Professional Health Advocates which provides peer-based and structured training events.

As a result, Sylvia believes her clients can be confident that an empathetic and professional health advocate is available to them through her company.

Just a bit more on the personal side… Sylvia is an Air Force Brat, grew up in Savannah and enjoys hiking and cycling.

Cutting Edge Firewood

Cutting Edge Firewood is an ultra-premium firewood and cooking wood company. At Cutting Edge, they are passionate about great fires and exceptional customer service. They hand-select our hardwood species and put it through the most rigorous drying process in the industry so each piece burns clean, ignites easily, burns hotter and longer, creates less smoke and smells great. The unmatched quality of their firewood combined with unparalleled delivery service creates an unequaled fire experience.

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Leroy Hite, Founder and CEO, Cutting Edge Firewood

Leroy Hite is Founder and CEO of Cutting Edge Firewood. He is on a mission to make every fire the perfect fire because he knows that some of life’s best memories are made in the warmth of a fire’s glow.

He founded Cutting Edge in 2013 with a goal to provide unmatched quality wood and unparalleled customer service nationwide.

Loh Medical

At Loh Medical their mission is to promote mobility & independence by helping people with physical disabilities through the application of appropriate Assistive Technology.

Medical technology has progressed rapidly in recent years. Today, we have wonderful technology-assisted solutions for people with mobility impairments. It is up to Loh, as professionals, to integrate this technology into their practices and use them to achieve their life goals.

Website | Facebook | LinkedIn | Instagram

Steven Lustig, Board Director, Loh Medical

Steven Lustig has a 25+ year track record of successfully leading and advising in International Operations, Supply Chain, Logistics, Quality, Project Management, Manufacturing, and New Product Introduction.

Steven’s insights have been featured in publications including the Atlanta Business Chronicle and Industry Week, and have been shared on panels hosted by various organizations, including the Metro Atlanta Chamber of Commerce and the World Trade Center Atlanta.

He is a member of the Board of Directors of family-owned Loh Medical. He has assisted the company by providing oversight, asking questions, and offering suggestions related to strategy, prioritization, risk mitigation, governance, finance, and succession planning.

At the request of the CEO, he also mentors the company’s Supply Chain Director. Steven serves on the Board of Directors for the angel investing organization Atlanta Technology Angels and for NCEF, a non-profit organization that raises funds in the US to provide scholarships to underprivileged students in Nepal. Steven holds a Certificate in Private Company Guidance from the Private Directors Association.

He is the Vice President of Global Supply Chain at East West Manufacturing and formerly was Vice President of Engineering. As an active member of the Executive Committee, he provides guidance on a wide range of strategies and operational issues. He played a key role in organic growth as well as the acquisition and integration of 7 companies.

He has also addressed risk and initiated the company’s first Sustainability Team Steven holds a BSME degree from MIT, plus MSME and MBA degrees from Georgia Tech.

Sutter, McLellan & Gilbreath

Sutter, McLellan & Gilbreath is a family-owned held insurance agency serving the northside of Atlanta since 1953. As an independent agency, they have the freedom to do what’s best for the client. They work with dozens of insurance companies to find the best fit. Two claims specialists work for the agency assisting clients every time they have a claim.

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Todd Souto, Account Executive, Sutter, McLellan & Gilbreath

Todd has been a commercial insurance agent for twenty years and specializes in construction. More specifically, he’s an expert at working with electrical contractors and stone cutters and installers. He has a proven process that makes shopping for commercial policies transparent and easy while yielding the best pricing.

In addition to commercial property and casualty insurance, Todd helps many of his clients with personal insurance and benefits. If you’ve got an insurance problem, Todd has a solution. His specialty is getting people the liability protection they need and carefully considering all risks before making recommendations.

Anthony Chen, Host of Family Business Radio

**Anthony Chen, Lighthouse Financial, and Host of “Family Business Radio”**

This show is sponsored and brought to you by Anthony Chen with Lighthouse Financial Network. Securities and advisory services offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd. Melville, NY 11747. You can reach Anthony at 631-465-9090 ext 5075 or by email at anthonychen@lfnllc.com.

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long-term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of “Family Business Radio” can be found at familybusinessradioshow.com.

Family Business Radio, Episode 5: John Waid, C3-Corporate Culture Consulting

December 12, 2019 by John Ray

Family Business Radio

Family Business Radio, Episode 5: John Waid, C3-Corporate Culture Consulting

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Family Business Radio, Episode 5: John Waid, C3-Corporate Culture Consulting

What’s the effect of corporate culture on the bottom line? On this episode of “Family Business Radio,” host Anthony Chen speaks with John Waid, Founder of C3-Corporate Culture Consulting, on this question and much more. “Family Business Radio” is broadcast from the North Fulton Studio of Business RadioX®.

John Waid, C3-Corporate Culture Consulting

John Waid is founder of C3-Corporate Culture Consulting. C3 is a consultancy-based training and coaching company founded on the belief that the best companies, teams, and positions are based on best practice values, and behaviors that are aligned and lived by everyone. The company’s programs include Culture-Driven Companies, Leadership, Management, Coaching, Keynote, Negotiation, Sales, Sales Management, Communications, and Communication Process Model.

Prior to starting C3, John was a Senior Consultant with Krauthammer, a leadership management and behavior training firm based in Europe.

For more information visit the C3-Corporate Culture Consulting website. John can be reached by email, or call 404-915-3051.

Anthony Chen, Host of “Family Business Radio”

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

The complete show archive of “Family Business Radio” can be found at familybusinessradioshow.com.

Family Business Radio, Episode 3: Cathy Hogan-Smith, Cachet Corporate Gift Services, and Brian Riggs, Foot Solutions Sandy Springs

October 8, 2019 by John Ray

Family Business Radio

Family Business Radio, Episode 3: Cathy Hogan-Smith, Cachet Corporate Gift Services, and Brian Riggs, Foot Solutions Sandy Springs

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**Anthony Chen, Kathy Hogan-Smith, and Brian Riggs**

Family Business Radio, Episode 3: Cathy Hogan-Smith, Cachet Corporate Gifts, and Brian Riggs, Foot Solutions Sandy Springs

On this episode of “Family Business Radio,” host Anthony Chen welcomes Cathy Hogan-Smith, owner of Cachet Corporate Gift Services and Brian Riggs, general manager of Foot Solutions Sandy Springs. “Family Business Radio” is broadcast from the North Fulton Studio of Business RadioX® inside Renasant Bank in Alpharetta.

Cathy Hogan-Smith, Cachet Corporate Gift Services

Cachet Corporate Gift Services has been the go-to gift service for major corporations in Atlanta and nationally since Cathy Hogan-Smith started her business in 1997. Cathy is an expert in design and marketing. She has won numerous awards as a gift designer, writer and instructor/trainer in the gift industry. Her clients have included CNN, Cox Media Group, Turner Broadcasting System, Auto Trader, the Atlanta Braves, the Atlanta Falcons, Williams Sonoma and the Marriott Corporation. Cachet’s award-winning design team specializes in unique creations that feature delectable gourmet food and specialty gift items from around the world. Gifts are tailored to specific occasions or events and can include business logos. Cachet has provided gifts that fit with conventions, hotel room amenities, marketing, promotion and branding, grand openings, swag bags, celebrity or professional sporting events and much more.

For more information visit the Cachet Corporate Gift Services website. Cathy Hogan-Smith can be reached by email or text at 678-438-4486.

Brian Riggs, Foot Solutions

Brian Riggs is general manager of Foot Solutions in Sandy Springs. Each shoe at Foot Solutions must earn a place on their shelves, as employees undergo training in Pedorthics. Pedorthics is the biomechanical study of the foot and ankle, and how they affect the rest of the body. Foot Solutions can help prevent and relieve pain and discomfort. The retailer makes custom orthotics especially for you. They also have a variety of medical grade over the counter arch supports and orthotics that are already custom fitted. Each season, buyers for Foot Solutions Sandy Springs attend the world’s largest shoe show in Milan, Italy.

Foot Solutions Sandy Springs is located at 6307B Roswell Road, Sandy Springs GA 30328. You can reach Brian Riggs by email or phone 404-252-8001. Also visit the Foot Solutions website

Anthony Chen, Host of “Family Business Radio”

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

Family Business Radio, Episode 2: Trenton Carson, TC Productions, and Brady Barron and Jason Perry, Sutter McLellan & Gilbreath

September 10, 2019 by John Ray

Family Business Radio

Family Business Radio, Episode 2: Trenton Carson, TC Productions, and Brady Barron and Jason Perry, Sutter McLellan & Gilbreath

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**Trenton Carson, Anthony Chen, Brady Barron, and Jason Perry**

Family Business Radio, Episode 2: Trenton Carson, TC Productions, and Brady Barron and Jason Perry, Sutter McLellan & Gilbreath

On this episode of “Family Business Radio,” host Anthony Chen welcomes Trenton Carson, TC Productions, to discuss the benefits of video marketing for business owners. Brady Barron and Jason Perry of Sutter McLellan & Gilbreath also join the show with insights on insurance options employers should offer as part of their employee benefits package.

Trenton Carson, TC Productions

Trenton Carson is the Founder and Owner of TC Productions. Full service video production company that partners with business owners and marketing teams to develop and execute highly customized video marketing campaigns focused on driving leads, awareness and brand loyalty. The two areas TC Productions specialize in: producing videos specifically for your intended audience – Video Production. I get those videos in front of your intended audience – Video Marketing. Trenton helps clients: *Build brand awareness and establish an influencing presence online *Effectively use video as a tool in their marketing strategy *Create evergreen content that enhances their marketing message *Become comfortable with the growing demand the market has for videos. Trenton has learned that stories are in everything you do. Your brand and the story it tells impacts people, what they believe, how they feel, and the decisions they make. The combination of visuals and sound evoke emotions more effectively than text alone. If you want to draw your viewers in, connect with them emotionally, and move them to take the next step, working with TC Productions to produce your next video will make you the company hero.

For more information, go to the TC Productions website.

Brady Barron, Employee Benefits Broker, and Jason Perry, Benefits Manager, Sutter McLellan & Gilbreath, Inc.

Brady Barron is an Employee Benefits Broker and Jason Perry a Benefits Manager with Sutter McLellan & Gilbreath Inc.

Sutter McLellan & Gilbreath Inc. has operated as an insurance broker since 1953 in the Atlanta Metro Area. They specialize in all types of insurance from Employee Benefits, Auto & Home Owner Insurance, and Property and Casualty Insurance. They are committed to providing you with the highest level of service in the areas of claims management, loss control, insurance company negotiations, and account administration. Our mutual objectives, at a minimum, are to: protect your assets, eliminate redundant costs by combining coverages into one program, and provide simplified pricing so you can anticipate and accurately allocate insurance costs. They also aim to keep you apprised of the costs and direction of your insurance program to avoid costly surprises and also to develop any other strategy or objective that would enhance your program.

For more information, you can find their website here.

Anthony Chen, Host of “Family Business Radio”

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

Tim Fulton, Small Business Matters, and Anthony Chen, “Family Business Radio”

August 19, 2019 by John Ray

North Fulton Business Radio

Tim Fulton, Small Business Matters, and Anthony Chen, "Family Business Radio"

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**John Ray, Anthony Chen, and Tim Fulton**

“North Fulton Business Radio,” Episode 156: Tim Fulton, Small Business Matters, and Anthony Chen, “Family Business Radio”

On this edition of “North Fulton Business Radio,” host John Ray speaks with small business consultant Tim Fulton, Small Business Matters, and family business specialist Anthony Chen, host of “Family Business Radio” on Business RadioX®.

Tim Fulton, Small Business Matters

Tim Fulton is a nationally recognized small business consultant and advocate. He has been involved in entrepreneurship for the past thirty years in varying capacities as a successful business owner, a small business counselor, and as an adjunct university professor. In 1994, he started Small Business Matters, an independent management consulting and training practice. During this time he has worked with companies such as Lucent Technologies, Carlson Companies, Insignia ESG, and Georgia Power.

Tim’s past work experience also includes serving as the assistant director of the Small Business Development Center at Clayton State University and the Director of the Family Business Institute at Florida International University. He has worked with thousands of business start-ups and existing business entities as a catalyst for starting and growing their business enterprise.

Tim’s own entrepreneurial experience includes the ownership and operation of several fast-growing retail and service businesses. Each of which resulted in successful M&A opportunities. In addition, he was one of the founders of a successful Atlanta-based INC 500 internet software company.

Tim currently is a Vistage Group Chair in Atlanta, Georgia. Over the past fourteen years, Tim has facilitated over 500 executive group meetings, participated in over 3000 face-to face discussions with chief executives, and trained over 2000 small business owners.

Tim Fulton is the author of a very popular award-winning book on small business titled Small Business Matters. This past year he published his second book Small Business Matters and All That Jazz. He has also been published and featured in numerous magazines and newspapers including the Atlanta Business Chronicle, Entrepreneur Magazine, and Catalyst Magazine. Tim also publishes his own award-winning electronic monthly newsletter, SMALL BUSINESS MATTERS, for small business owners.

Starting in 2013, Tim Fulton began hosting the Small Business Matters Conference in Atlanta. The event features twelve different speakers and over 200 small business owners and key executives in attendance.

For more information, go to the Small Business Matters website. To contact Tim directly, you can email or call directly at 678-427-9436.

Anthony Chen, “Family Business Radio”

**Anthony Chen, Host of “Family Business Radio”**

Anthony Chen is a financial advisor with Lighthouse Financial Network and the host of “Family Business Radio” on Business RadioX®.

Anthony started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.

Securities and advisory services offered through Royal Alliance Associates, Inc. (RAA), member FINRA/SIPC. RAA is separately owned and other entities and/or marketing names, products or services referenced here are independent of RAA. The main office address is 575 Broadhollow Rd. Melville, NY 11747. You can reach Anthony at 631-465-9090 ext 5075 or by email.

“North Fulton Business Radio” is broadcast from the North Fulton studio of Business RadioX®, located inside Renasant Bank in Alpharetta. Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with approximately $12.9 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Family Business Radio, Episode 1: Jennifer DeLoach, Bexley & DeLoach, and Saloni Desai, By Design LED

August 13, 2019 by John Ray

Family Business Radio

Family Business Radio, Episode 1: Jennifer DeLoach, Bexley & DeLoach, and Saloni Desai, By Design LED

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**Jennifer DeLoach, Anthony Chen, and Saloni Desai**

Family Business Radio, Episode 1: Jennifer DeLoach, Bexley & DeLoach, and Saloni Desai, By Design LED

In the debut episode of “Family Business Radio,” host Anthony Chen welcomes attorney Jennifer DeLoach, Bexley & DeLoach, and Saloni Desai, co-founder of By Design LED.

Jennifer DeLoach, Bexley & DeLoach

Jennifer DeLoach is a founding partner at Bexley & DeLoach. A graduate of the University of Georgia School of Law, Jennifer has five years of litigation experience in Los Angeles, and has been practicing in Georgia since 2017. Jennifer’s specialties include family law, estate planning & probate, and general litigation. She has successfully led her clients through bench and jury trials, alternative dispute resolution, and full settlement negotiations. She is deeply committed to providing outstanding services to all of her clients, and is a member of Georgia Women Lawyers and the Stonewall Bar Association. She recently taught the Applications of Law Pathway at Central Gwinnett High School, and is very happy to once again live in her hometown of Lawrenceville.

Jennifer and her partner, Robert Bexley, are Managing Partners of Bexley & DeLoach. Their firm is a boutique firm specializing in providing affordable legal consultation and representation to individuals and families, small business owners, entrepreneurs, and nonprofit organizations.

For more information or to contact Jennifer, go to her firm’s website or call 770-689-6006.

Solani Desai, By Design LED

Solani Desai is Co-Founder and Vice President of By Design LED.

By Design LED’s commercial lights are manufactured using the latest technology and innovation. As an Atlanta-based company with global connections, they are personally involved during the entire process, from consultation and manufacturing to supplying and installing. Their company’s mission is to offer customers a faster ROI with low upfront pricing, proven quality materials, tested and verified specifications, nearly zero maintenance costs, low installation costs, and eligibility to qualify for location-based rebate programs.

By Design LED has all the required certifications and licenses for every product. Their lights undergo rigorous testing, the results of which are available to the public on the DLC website under their company name. Many LED lights are developed with technology that would require minimal time for installation by merely replacing the existing fixture through retrofit kits, without requiring any extra rewiring. Furthermore, their products are certified to receive any available government rebates in each state for retrofitting or installing new LED fixtures.

By Design LED guarantees 50,000 hours operating at 80% performance or better for their LED products. In addition to their commitment for energy efficient products in the LED market, they are also passionate about making an environmental difference. By Design LED is the solution you need to “give your future the green light.”

Anthony Chen, Host of “Family Business Radio”

Anthony Chen started his career in financial services with MetLife in Buffalo, NY in 2008. Born and raised in Elmhurst, Queens, he considers himself a full-blooded New Yorker while now enjoying his Atlanta, GA home. Specializing in family businesses and their owners, Anthony works to protect what is most important to them. From preserving to creating wealth, Anthony partners with CPAs and attorneys to help address all of the concerns and help clients achieve their goals. By using a combination of financial products ranging from life, disability, and long term care insurance to many investment options through Royal Alliance. Anthony looks to be the eyes and ears for his client’s financial foundation. In his spare time, Anthony is an avid long-distance runner.