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Aging in Place with Dignity and Support, with Sue McCormick, Synergy Home Care

July 8, 2025 by John Ray

Aging in Place with Dignity and Support, with Sue McCormick, Synergy Home Care, with host John Ray on North Fulton Business Radio
North Fulton Business Radio
Aging in Place with Dignity and Support, with Sue McCormick, Synergy Home Care
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Aging in Place with Dignity and Support, with Sue McCormick, Synergy Home Care, with host John Ray on North Fulton Business Radio

Aging in Place with Dignity and Support, with Sue McCormick, Synergy Home Care (North Fulton Business Radio, Episode 882)

In this episode of North Fulton Business Radio, host John Ray welcomes Sue McCormick, Owner and CEO of Synergy Home Care of North Atlanta. For nearly two decades, Sue has helped clients of all ages remain safely and comfortably in their homes, especially during times of crisis.

Sue shares how Synergy Home Care responds quickly to urgent needs, supports family caregivers, and provides personalized non-medical care that makes a lasting difference. From light housekeeping to around-the-clock hospice assistance, her team helps clients age in place with dignity while giving families the peace of mind they need.

If you are caring for a loved one or planning for your own future, this conversation offers valuable insight into the power of compassionate home care.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from this Episode

  • Purpose-Driven Care: Sue shifted from real estate to home care to find deeper meaning in her work and serve the community more directly.
  • Care for All Ages: Synergy HomeCare supports not only seniors but also children, adults with disabilities, and individuals recovering from injury or surgery.
  • Rapid Response: Most calls come during emergencies. Synergy is often able to place a caregiver within just a few hours, even on weekends and holidays.
  • Helping Clients Age in Place: As housing costs rise and senior living options become limited, more people are choosing to remain at home. Synergy makes that possible with safe, reliable care.
  • Support for Families: This service benefits both loved ones and clients equally. Family caregivers get the relief and reassurance they need to continue the other obligations of their lives.
  • Trusted, Trained Caregivers: All aides are background checked, certified, and trained as either CNAs or PCAs, depending on the client’s needs.
  • Stories That Inspire: Sue shares powerful real-life experiences, including long-term care relationships and fulfilling promises made to clients, that reflect the heart of her mission.

Topics Discussed in this Episode

00:00 Introduction and Welcome
01:39 Guest Introduction: Sue McCormick of Synergy Home Care
01:52 Overview of Synergy Home Care
02:55 Sue’s Journey into Home Care
04:21 Challenges and Operations in Home Care
05:56 Clarifying Home Care Services
09:34 Client Stories and Successes
15:34 Geographical Reach and Aging in Place
18:12 Employee Qualifications and Training
20:11 Identifying the Need for Home Care
21:40 More Success Stories
26:40 Closing Remarks and Contact Information
27:42 Final Announcements and Thank You

Sue McCormick, Synergy Home Care of North Atlanta

Sue McCormick, Synergy Home Care of North Atlanta
Sue McCormick, Synergy Home Care of North Atlanta

Sue McCormick has lived in the Alpharetta area since 1990 and, in addition to helping care for her mom, who passed in 2019, she has two children ages 32 and 29. Sue manages marketing and advertising, oversees accounting, and provides valuable resources to our clients by coordinating services from her extensive database of senior providers. Sue loves meeting with families, learning their stories and helping develop a plan that promotes their independence while creating a safer environment for her clients.

Synergy HomeCare of Alpharetta is a trusted provider of non-medical, in-home care services for seniors and individuals with disabilities in the North Atlanta area. The company is dedicated to helping clients maintain their independence and dignity by offering personalized care plans tailored to each individual’s unique needs. Services range from personal care and companionship to specialized support for those with chronic conditions or recovering from surgery, all delivered by a team of compassionate, highly trained caregivers.

Locally owned and operated by Sue McCormick, Synergy HomeCare of Alpharetta is known for its reliability, flexibility, and dedication to the highest standards. The agency is available 24/7, ensuring families have peace of mind and access to support whenever it’s needed. With a strong reputation for professionalism and heartfelt service, Synergy HomeCare of Alpharetta stands out as a leading choice for families seeking quality in-home care in Alpharetta, Johns Creek, Roswell, and surrounding communities.

Company Website

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

If you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 880 episodes and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their market, community, and profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of  North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, and it is recorded inside Renasant Bank in Alpharetta.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: home care, home care agency, John Ray, North Fulton, North Fulton Business Radio, Sue McCormick, synergy home care, Synergy Home Care of North Atlanta, synergy homecare

Sonja Hackett of Certified Home Care of Georgia, Dorothy Kohn of Touchmark National Bank and Maria Mendillo of FarraTech

February 4, 2016 by Mike

Gwinnett Business Radio
Gwinnett Business Radio
Sonja Hackett of Certified Home Care of Georgia, Dorothy Kohn of Touchmark National Bank and Maria Mendillo of FarraTech
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Mike Sammond, Sonja Hackett, Dorothy Kohn, Maria Mendillo, Steven Julian
Mike Sammond, Sonja Hackett, Dorothy Kohn, Maria Mendillo, Steven Julian

Sonja Hackett/Certified Home Care of Georgia

Certified Home Care of Georgia has compassionate and highly trained caregivers who are ready to help with your day-to-day living. Their focus is on developing customer relations, nourishing souls, preserving dignity, respecting their clients’ property and customizing their care.

 

Dorothy Kohn/Touchmark National Bank

Touchmark National Bank is a community bank established in 2007 and focused on commercial customers such as business owners and real estate investors. The bank provides a full array of deposit products, working capital lines of credit, commercial mortgages, equipment loans, and business expansion/acquisition financing. As a community bank, their distinguishing factor is that they are not restricted to where they can lend geographically. Their footprint can be found all over the state of Georgia and the southeast. They have the expertise to offer every type of loan program available which includes conventional loans, SBA 7A, SBA 504 and USDA programs. Don’t forget to check out their CD rates as they are currently the highest in the state!

Maria Mendillo/FarraTech

Maria Mendillo, FarraTechFarraTech, formerly known as Laser Supply & Service, was founded in 1990 and is based in Norcross, GA. FarraTech has one simple philosophy: to be the best customer service company in Atlanta. Whatever your laser printer, copier, service, or repair needs may be, they invite you to experience for yourself what makes them an extraordinary company. Their people, their focus on quality, and their dedication to doing business with integrity is what they care about and strive for daily.

CLICK HERE to watch this show on YouTube.

Gwinnett Business Radio on the air

 

Tagged With: conventional loans, dorothy kohn, FarraTech, Gwinnett Business Radio, gwinnett caregivers, gwinnett home care, gwinnett printer service, gwinnett toner supplies, home care agency, home equity loan, maria mendillo, printer service, printers, sba loan program, sba loans, sonja hackett, toner supplies, touchmark bank, touchmark national bank

Sportscaster Bob Neal, Don Meng with Sign-A-Rama Duluth, Stephanie Christopoulos with Organzied Chick and Terrie Richards with Certified Home Care of Georgia

April 2, 2015 by Mike

Gwinnett Business Radio
Gwinnett Business Radio
Sportscaster Bob Neal, Don Meng with Sign-A-Rama Duluth, Stephanie Christopoulos with Organzied Chick and Terrie Richards with Certified Home Care of Georgia
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Mike Sammond, Bob Neal, Stephanie Christopoulos, Don Meng, Terrie Richards, Steven Julian
Mike Sammond, Bob Neal, Stephanie Christopoulos, Don Meng, Terrie Richards, Steven Julian

Bob Neal/Bob Neal Media

Bob Neal, Bob Neal MediaBob Neal Media is the umbrella organization for all of Bob Neal’s media work. He is involved in Sportscasting as the anchor and co-producer of “Play To Win”, a football season weekly half hour show on college and NFL football, airing at 9:00 AM on Fox 5 Atlanta and syndication stations. This is the second year of the show and additional stations will be announced soon. Bob is also a voice-over talent, represented by three Atlanta Agencies, Houghton, Hutchinson and Umberger. His wife Sally is the voice-over agent at Houghton. Bob also teaches classes, lectures and hold seminars on the Sports Media business. His next seminar is April 22, 2015 at YourAct studios at Peachtree Corners from 6:30 PM – 9:00 PM. He recently lectured at the Sports Media Undergraduate Certification program at the University of Georgia in Athens.

Don Meng/Sign-A-Rama Duluth

Don Meng, Sign-A-Rama DuluthSign-A-Rama Duluth specializes in design, production and installation of all types of signage. Whether its digitally printing a banner, wrapping a vehicle, or manufacturing and installing a set of channel letters, they have the equipment and personnel in house to get the job done on time and on budget. During their 16 years in a growing Atlanta market, Sign-a-rama Duluth has done everything from installing 10-story banners and window perf, to creating signage for the local Gwinnet Braves. They look forward to helping with your next signage project.

Stephanie Christopoulos/Organzied Chick

Stephanie Christopoulos, Organized ChickOrganized Chick is a professional organizing business that specializes in helping small business owners to achieve balance in their lives and helping them save time and money. A resident of Snellville, GA, Stephanie is a member of the National Association of Professional Organizers (NAPO) as well as the GA-NAPO Chapter. She currently serves at the Director of Marketing for the GA-NAPO Chapter.

Organized Chick believes in doing more than organizing a room and sorting things into a bin. They believe in helping you reclaim your life when you’re feeling overwhelmed by the current state of your life, your space or a certain project or task. Organized Chick will help you reclaim that space, energy or enthusiasm. Whether your needs are big or small, Organized Chick can help you GET organized and STAY organized.

A little organization can go a long way towards getting you back into your best self. Organized Chick provides superior and efficient organizing that will change your life. Our services include Small Business Organizing, Residential Organizing, Home Office Organizing, and Relocation services.

Terrie Richards/Certified Home Care of Georgia

Terrie Richards, Certified Home Care of GACertified Home Care of Georgia provides non medical care to the sick and elderly people in the comfort of their own homes. Headquartered in Dacula GA, they are a locally owned business serving Metro Atlanta for over 6 years. They are licensed by the Georgia Department of Community Health. Great pride is taken to match you with caregivers of similar interest and personalities to ensure quality service and compatibility.

 

Wrestling at Business RadioX!
Why are the hosts and guests showing off their wrestling moves? Listen to the show and find out!

Tagged With: don meng, duluth printing company, duluth sign company, elderly home care, ga-napo, gwinnett business, Gwinnett Business RadioX, gwinnett care giver, gwinnett home care, gwinnett home care agency, gwinnett printing company, gwinnett sign company, home care, home care agency, home organizing, homecare, napo, National Association of Professional Organizers, non-medical care, organize closets, organized chick, organizers, organizing, organizing business, play to win tv show, printing, printing banners, professional organizer, senior care, sick care, sign companies, sign-a-rama, sign-a-rama duluth, signarama, signarama duluth, signs, sports, sports announcer, sports announcer class, sports announcer seminar, sports media, sports seminar, sportscaster, sportscasting, sportscasting class, sportscasting classes, sportscasting seminar, stephanie christopolous, stephanie christopoulos, tbs, terrie richards, turner sports, vehicle wraps, vo work, voice over, voice-over talent, voiceover, voiceover talent

Difficult Clients and Placements

July 4, 2014 by Mike

Gwinnett Studio
Gwinnett Studio
Difficult Clients and Placements
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Christin Whiyttington, Lewis Mann, Victoria Collier, Mandy Merkel
Christin Whittington, Lewis Mann, Victoria Collier, Mandy Merkel

Senior Salute Radio brings timely information to leading edge Boomers and Seniors about issues involving care-giving and aging.  Learn from both professionals and regular people going through the process with their families. Each week we will also Salute an incredible Senior.

Senior Salute Radio is presented by The Elder & Disability Law Firm of Victoria L. Collier.

Special Guests:

Mandy Merkel/Senior Resource Consulting

Mandy Merkel, Senior Resource ConsultingSenior Resource Consulting was formed to respond to the growing and critical needs of seniors and their families. Founder and owner Mandy Merkel is a licensed speech pathologist and certified professional geriatric care manager with over 30 years of experience in the rehabilitation and long term care arena. Services range from in depth assessment of current health and housing status, recommendations for long term care options, assistance with relocation from home to alternative housing options, liaison with medical and facility staff, ongoing care management and monitoring, and elder mediation services.

Their personal “hands on” involvement ensures the highest level of service, advocacy and commitment to maintaining the dignity and integrity of their clients.

Lewis Mann/Atlanta Home Care Partners (AHCP)

Lewis Mann, AHCPAtlanta Home Care Partners (AHCP) is a private duty non-medical home care agency that employs certified nursing assistants to provide one-on-one care to families so their loved ones can age in place gracefully and with peace of mind.

 

 

Christin Whittington/Energy Dancing in Balance Reflexology & Reiki

Christin Whittington, Energy Dancing in BalanceEnergy Dancing in Balance was founded in 2009. It is dedicated to using energy healing to help your body de-stress, relax and relieve pain. Reflexology, Reiki, and other modalities are each just a vehicle because, in fact, the body heals itself.

Reflexology is like a foot massage — but better! Pressing on reflex areas in the feet stimulates the corresponding organs, glands and tissues located throughout the body. This promotes blood flow, moves lymph (the body’s natural cleaning mechanism), and creates deep relaxation. (There are also reflex points on the hands and ears.)

Reiki (“Divine Energy”) is a Japanese technique of “laying on hands” to reduce stress, enable relaxation and promote healing. Reiki affects energy fields that surround and penetrate the human body, and helps restore the body’s natural, balanced energy flow. (“Ki” is the Japanese form of “Chi” — the Chinese word for “energy.”)

Both these healing modalities can help lower your stress level and your blood pressure, reduce pain, and relieve anxiety.

Today’s Senior Salute goes to Helen Whittington for her independence and dedication to Aging in Place.

Tagged With: de-stress, difficult clients, difficult placements, divine energy, elder care, elder mediation, energy dancing in balance, geriatric care, geriatric care manager, helen whittington, home care agency, lewis mann, long term care, long term care options, longterm care, mandy merkel, medical home care agency, nursing homes, reflexology, reiki, relieve pain, senior care, senior consulting, senior resource consulting, Senior Salute, senior salute radio, seniors, stress, Victoria Collier, victoria l. collier

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