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Beyond IT and Into Community Impact, with Jason Etheridge, Logic Speak

December 19, 2024 by John Ray

Beyond IT Into Community Impact, with Jason Etheridge, Logic Speak, with host John Ray on the North Fulton Business Radio podcast
North Fulton Business Radio
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Beyond IT Into Community Impact, with Jason Etheridge, Logic Speak, with host John Ray on the North Fulton Business Radio podcast

Beyond IT and Into Community Impact, with Jason Etheridge, Logic Speak (North Fulton Business Radio, Episode 829)

In this episode of North Fulton Business Radio, host John Ray interviews Jason Etheridge, Founder and CEO of Logic Speak. Jason discusses the mission and philosophy behind Logic Speak, a managed IT and cybersecurity company. Jason shares insights on proactive IT management, the importance of operational maturity, and the role of technology in business growth. The conversation also highlights LogicSpeak’s commitment to community service, showcased by their Volunteer Time Off program and involvement with local organizations like North Fulton Community Charities. Jason also elaborates on the impact of receiving the 2024 Community Service Excellence Award from the Greater North Fulton Chamber of Commerce and the value of chamber involvement. The episode concludes with a discussion on the positive feedback from Logic Speak’s clients and their approach to treating clients with kindness and respect.

John Ray is the host of North Fulton Business Radio. The show is recorded and produced by the North Fulton affiliate of Business RadioX® inside Renasant Bank in Alpharetta.

Jason Etheridge, Founder and President, Logic Speak

Jason Etheridge, Founder and President, Logic Speak
Jason Etheridge, Logic Speak

Jason Etheridge is the Founder and President of Logic Speak, a managed IT service provider that empowers the modern workforce through technology strategy, support, and security.

Through Jason’s leadership, Logic Speak recently celebrated its 20-year anniversary. He has a Bachelor of Science degree in Computer Science from the Georgia Institute of Technology and has over 25 years of experience in the IT field in Georgia.

Prior to founding Logic Speak, Jason worked as a Technology Consultant for Hewlett-Packard and served as the Director of Information Technology at Extreme Logic, where he received the Extreme Logic Excellence through Results award for his work with Ernst Young. He has also consulted for small businesses in the Atlanta area and has implemented systems to streamline corporate processes and reduce overall IT costs.

Jason serves on many industry advisory boards, including Datto, IT Glue, and Mailprotector. He is also a member of an MSP-Ignite peer group and a facilitator of peer groups for smaller MSPs.

Jason lives in Johns Creek, GA, with his wife Jennifer, two boys, Jameson and Jackson, and Harbins, their labradoodle. He is an Enneagram 7, was recently voted life of the party by his co-workers, and loves riding his Harley-Davidson motorcycle when he is not spending time with his family, coaching baseball, or thinking about technology.

LinkedIn

Logic Speak

Logic Speak, based in Alpharetta, GA, is a dedicated IT managed services provider that focuses on empowering small to medium-sized businesses through tailored technology solutions. Founded in 2004 by Jason Etheridge, the company operates with a philosophy centered on relationship-building and technology humility, aiming to demystify IT for its clients. Logic Speak emphasizes understanding each client’s unique needs and challenges, ensuring that technology serves as a facilitator for business growth rather than a hindrance. Their services range from proactive technology strategy and support to comprehensive cybersecurity measures, all designed to help businesses operate efficiently and securely.

The team at Logic Speak prides itself on being approachable and responsive, fostering an environment where clients feel valued and understood. They believe that effective communication is key to successful IT management, which is why they strive to avoid technical jargon and instead focus on clear, helpful dialogue. By combining technical expertise with a genuine care for their clients’ success, Logic Speak positions itself not just as a service provider but as a strategic partner in navigating the complexities of modern technology. Their commitment to making a positive impact extends beyond individual clients to the broader community, reflecting their mission to enhance lives through technology.

Website | LinkedIn | Instagram | Facebook

Topics Discussed in this Episode

00:00 Introduction and Welcome to North Fulton Business Radio
00:34 Guest Introduction: Jason Etheridge of Logic Speak
02:02 Understanding Managed IT Services
04:23 Celebrating 20 Years in Business
05:41 Operational Maturity and Business Growth
08:45 The Importance of Security Awareness
11:08 Mission Statement and Core Values
16:57 Community Involvement and Volunteer Time Off
19:55 Chamber of Commerce Involvement
25:48 Client Testimonials and Closing Remarks

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions, with over $17 billion in assets and more than 180 banking, lending, wealth management, and financial services offices throughout the region. All of Renasant’s success stems from each banker’s commitment to investing in their communities as a way to better understand the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

About North Fulton Business Radio and host John Ray

With over 800 shows and having featured over 1,200 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show welcomes a wide variety of business, non-profit, and community leaders to get the word out about the important work they’re doing to serve their market, their community, and their profession. There’s no discrimination based on company size, and there’s never any “pay to play.” North Fulton Business Radio supports and celebrates business by sharing positive business stories that traditional media ignore. Some media leans left. Some media leans right. We lean business.

John Ray, Business RadioX - North Fulton, and Owner, Ray Business Advisors
John Ray, Business RadioX – North Fulton, and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. The show is recorded and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

The studio address is 275 South Main Street, Alpharetta, GA 30009.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants and bookkeepers, marketing professionals, and other professional services practitioners.

John is the national bestselling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

Tagged With: Chamber award winners, Community Impact, community service, cybersecurity, Greater North Fulton Chamber of Commerce, it services, Jason Etheridge, John Ray, Logic Speak, Managed Service Provider, MSP, North Fulton Business Radio, North Fulton Community Charities

Tony Chiappetta, CHIPS

December 6, 2021 by John Ray

Tony Chiappetta CHIPS
Minneapolis St. Paul Business Radio
Tony Chiappetta, CHIPS
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Tony Chiappetta CHIPS

Tony Chiappetta, CHIPS (Minneapolis-St. Paul Business Radio, Episode 27)

Tony Chiappetta, President of CHIPS, discussed the military-grade technology his company offers small- and medium-sized businesses which is proven to be 100% effective from outside hacking and ransomware threats. Tony and host John Ray discussed the CHIPS story, Tony’s background, why even the smallest business is no longer immune from cyberthreats, and much more. Minneapolis-St. Paul Business Radio is produced virtually by the Minneapolis St. Paul studio of Business RadioX®.

CHIPS

CHIPS was founded in 2001 with one goal: to help your business succeed.

As your strategic technology provider, you can rely on CHIPS to take care of all of your technology issues quickly and prevent new ones from arising in the future.

With over 70 years of combined IT and computer experience, they have the knowledge and skills to help eliminate your technology frustrations and keep your business on track. Their technicians are A+ and Microsoft certified, highly trained, and committed to exceeding your expectations.

Website | LinkedIn | Facebook

Tony Chiappetta, President, CHIPS

Tony Chiappetta, President, CHIPS

Tony Chiappetta, President of CHIPS – a Technology Success Provider headquarter in St. Paul, MN.

Over the last 20 years, CHIPS has successfully worked with thousands of Small and Medium-sized businesses throughout the Twin Cities. Their areas of focus are Security, Stability, and Strategy, which allows their clients to further their business success.

The company has won numerous service awards over the years and is proud to be a member of InfraGard, an organization providing seamless public-private collaboration with government that expedites the timely exchange of information for the protection of Critical Infrastructure. This helps Tony and his team keep their clients protected and avoid the issues that plague other organizations.

LinkedIn

Questions and Topics Discussed in this Episode

  • Business Cyber Security – how the threats have changed
  • why traditional methods are no longer adequate
  • stats impacting the SMB community
  • the solution
  • how to learn more

Minneapolis-St. Paul Business Radio is hosted by John Ray and produced virtually from the Minneapolis St. Paul studio of Business RadioX® .  You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

Tagged With: Business Cyber Security, CHIPS, cybersecurity, cyberthreats, hacking, IT, John Ray, Minneapolis St Paul Business Radio, MSP, ransomware, SMB Protocol, Tony Chiappetta

Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9

June 19, 2020 by Karen

Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9
Phoenix Business Radio
Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9
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Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9

Don Bowen with SMS Heather Locke with Hammersmith and Marwan Halabi with CMIT Solutions E9

In business, technology is a crucial part of everything we do, especially in the current climate. As we all shift and re-invent the way we do business, showing up digitally will be critical to success.

The cloud, IT solutions, websites, and digital presence are just a few of the topics that were discussed in this episode of Collaborative Connections Radio Show and Podcast.

If you are a business owner, entrepreneur, and/or leader in the community, check out this episode Kelly Lorenzen did with Heather Locke, Don Bowen and Marwan Halabi. They gave great insight into the IT world as well as provided great tips for success in business during these current times we are in.

SMS is a small Arizona business with their legacy core as a supplier of video programming to small private cable TV companies and government institutions.

Small cable TV enterprises that provide services to apartment complexes, hospitality, assisted living, colleges and correctional facilities have probably received their video programming through SMS or one of its Affiliates.

In business since 1985 SMS has reinvented itself several times and as technology shifts and morphs, so does SMS. SMS is currently turning yet another corner as the delivery of video content undergoes a major sea change, stay tuned.

Don-Bowen-on-Phoenix-Business-RadioXDon Bowen’s business life starts with an early career at IBM with an exit and return to school after the sale of IBM’s Office Products Division. He later landed at the cable television industry in business development which after several mergers and acquisitions eventually led to his current position as CEO of SMS.

Don is currently pursuing his passion to re-engineer SMS while also fulfilling his love of surfing with challenged kids and Wounded Warriors.

Connect with Don on LinkedIn and follow SMS on Facebook.

Hammersmith Support is a certified woman-owned boutique technology company specializing in design, development, maintenance and hosting of custom designed WordPress websites.

We bring together current design, practical coding expertise, and close client relationships in order to create sleek, up-to-date website and user experiences. We believe that keeping your site up-to-date is critical to success and provide monthly maintenance and support packages.

Heather-Locke-on-Phoenix-Business-RadioXAfter graduating from the University of Tennessee, Heather Locke began her career as a web developer and quickly moved into a role of managing a team of programmers, designers, animators, and digital video producers for a wide variety of multimedia interactive corporate applications including marketing, communications and e-learning. From there, she worked as a project manager for Fortune 1000 companies, including Subway, Disney, HBO, and Target.

This expertise led her to found Hammersmith Support, a full-service web development company focused on helping clients of all sizes move through every phase of the process: site building, hosting, and maintenance. But most importantly, Hammersmith Support is built on a foundation of close relationships with clients. Heather seeks to know who you are, the challenges your company faces, and then use that knowledge to build a fresh, engaging, up-to-date website that reflects your organization’s core values and personality.

Heather’s design background, combined with her practical coding and server maintenance expertise, ensures clients receive the perfect combination of form and function: a contemporary, up-to-date look and user experience that is properly managed to ensure the site works smoothly and consistently.

Connect with Heather on LinkedIn and follow Hammersmith Support on Facebook and Instagram.

CMIT Solutions manages IT for thousands of businesses across North America. Their clients rely on them to select the best technology to meet their needs, but technology is only part of the equation. Service excellence, day in and day out, is what makes the difference for CMIT’s clients.

They offer IT and Cybersecurity solutions in the US that monitor and secure office computers, mobile devices, networks, and systems round-the-clock. They respond quickly when users and devices in your network experience an issue. More importantly, they keep your entire IT system running efficiently and securely 24 hours a day, seven days a week.

Marwan-Halabi-on-Phoenix-Business-RadioXMarwan Halabi is the President and Owner of CMIT Solutions of South Scottsdale.

His extreme passion and love for technology, innovation, and client relationship excellence has helped him excel at various roles throughout his 22-year career; roles such as Information Security Officer and Architect at Merrill Lynch, Solutions Architect for JP Morgan Chase Globally, and Senior Security Analyst at CA Technologies’ Cybersecurity division.

Marwan is now passionate about delivering enterprise technology, IT sophistication, and true digital transformation to the SMB market.

Connect with Marwan on LinkedIn.

About the Show

Kelly Lorenzen started the “Collaborative Connections” show to bring her clients and favorite charities together to meet each other, connect and collaborate in life and business.  She hopes to build a stronger community one show at a time. KLM Consulting

About Our Sponsor

KLM Consulting is a business concierge and project management firm. They help small business owners and non-profits build, brand and brag about their businesses.

About Your Host

Kelly-Lorenzen-on-Phoenix-Business-RadioXKelly Lorenzen, CEO of KLM Consulting, is an award-winning entrepreneur with over 15 years of business-ownership experience. She is also a certified project management professional.

Kelly’s expertise is in business development, customer service, marketing, and sales.

Connect with Kelly on LinkedIn, and follow KLM Consulting on Facebook.

 

Tagged With: Dish Network Master Distributor, helpdesk, it services, IT support, managed services, MSP, PCO, Private Cable Operator, web design phoenix, WordPress development, WordPress Maintenance

Matt Baldwin and Debra Cohen, Vertisys

July 16, 2019 by John Ray

North Fulton Business Radio
North Fulton Business Radio
Matt Baldwin and Debra Cohen, Vertisys
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Debra Cohen and Matt Baldwin

“North Fulton Business Radio,” Episode 149:  Matt Baldwin and Debra Cohen, Vertisys

Our guests on this edition of “North Fulton Business Radio” are Matt Baldwin and Debra Cohen of Vertisys. Matt and Debra talk about where most breaches come from (company insiders) and how to educate on how best to use their system. Matt and Debra also talk with Host John Ray about one of their specialties, IT services for law firms, as well as the extraordinary customer experience they deliver for all of their clients.

Matt Baldwin, Founder and President of Vertisys

Matt Baldwin, Vertisys

Matt Baldwin is the Founder and President of Vertisys. After managing the service department of Applied Computer Technologies for 4 years, Matt founded Vertisys Corp in 1992, expanding the business to over 20 employees by 2014. Matt studied music at Jacksonville State University, and currently holds certifications for Microsoft, HP, Dell and Autonomy. Matt’s expertise revolves around Enterprise Content Management (ECM), with over 20 years experience in that arena, and leverages that knowledge to create unique solutions for his clients.

 

Debra Cohen, Account Manager, Vertisys

Debra Cohen, Vertisys

Debra Cohen is an Account Manager for Vertisys. Debra Cohen began her sales career selling audio-visual equipment and computer graphics solutions. For the last 28 years she has been selling IT solutions, 21 of which have been for Vertisys Corp. As an Account Executive, Debra is responsible for managing current client relationships and developing new ones. These responsibilities include researching and recommending effective IT solutions for each individual client environment, quoting and purchasing IT equipment and software, maintaining and developing vendor relationships, assisting in the planning and coordination of project implementation and most importantly, general customer service.

Veritsys

Vertisys is a system integrator / managed service provider (MSP) that partners with businesses of all sizes in the southeast U.S. Having been in business for 28 years, they specialize in cloud migrations, service/support, compliance, security, storage and hosting. Their biggest market segment is in the legal vertical. Vertisys also provides consulting services that revolve around content and document management solutions.

For more information, visit their website at https://www.vertisys.com/ or call 770-955-1755.

“North Fulton Business Radio” is broadcast from the North Fulton studio of Business RadioX®, located inside Renasant Bank in Alpharetta. Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with approximately $12.9 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

  

 

Tagged With: data security, Debra Cohen, document management, document management systems, email server, hacking, it services, IT services for law firms, malware, Managed Service Provider, Matt Baldwin, Microsoft, Microsoft products, Microsoft Windows, MSP, network assessment, PITA, remote computing, spam protection, systems integration, third party assessment, unleavened bread, Vertisys, Windows 10, Windows 7

Laura DaSilva, Big Fish Technology, and Michael Cross, Briskin, Cross & Sanford, LLC

May 8, 2019 by John Ray

North Fulton Business Radio
North Fulton Business Radio
Laura DaSilva, Big Fish Technology, and Michael Cross, Briskin, Cross & Sanford, LLC
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John Ray, Laura DaSilva, and Michael Cross

Laura DaSilva, Big Fish Technology

Laura DaSilva, Big Fish Technology

Laura DaSilva is a Technical Sales Account Manager for Big Fish Technology. Big Fish Technology is a full-service technology support company that delivers high quality, timely technology services and solutions for small and medium sized businesses and organizations. Our clients range from small sole proprietors to capital management firms with international offices.

Big Fish Technology is a hands-on company. They use many of the same processes and technologies they recommend to their clients. Therefore, they know what works and what does not. Here is a partial list of what they can do for you:  CIO services; wired and wireless network design, implementation, and management; network security audits and tuning; Windows server and Windows server application design, implementation, and management, including MS Exchange, MS SQL, MS SharePoint, Citrix, and others; SQL application design, implementation, and management; remote and onsite Windows and Apple desktop support; data backup and business continuity services, managed services solutions for Windows servers and desktops; hosted applications such as MS Exchange email, MS Sharepoint, online/offisite backups, and others; phone system services (hosted, VoIP, on-premise); and internal low-voltage network and phone wiring and infrastructure.

For more information on Big Fish Technology, go to their website or call 678-528-7713.

Michael Cross, Briskin, Cross & Sanford, LLC

Michael Cross, Briskin, Cross & Sanford, LLC

Michael Cross is an attorney and partner with Briskin, Cross & Sanford, LLC. Michael’s practice focuses on matters involving business law, including general corporate transactions, mergers & acquisitions, partnership and LLC law, and franchise law; employment law, including executive employment agreements, employment manuals, sales, distributor, and independent contractor agreements, and employment litigation; commercial real estate, including commercial lease preparation and negotiation, sales, acquisitions, and construction; and non-profit organizations, including the formation of and application for tax-exempt status for charitable organizations, private foundations, and trade associations.

From negotiating business agreements to aggressive representation in commercial litigation, Briskin, Cross & Sanford provides comprehensive legal service to entrepreneurs, executives, and companies in Alpharetta, Roswell, Johns Creek, Sandy Springs, Cumming, Marietta, and other communities throughout the north Atlanta metropolitan area.

Their chief focus is providing counsel to technology firms and other businesses located in the developing Georgia 400 corridor. Two of their attorneys were founding members of the steering committee for the 400 Technology Connection, which fostered technology and commercial growth in the area prior to partnering with the Technology Association of Georgia (“TAG”).

For more information, go to their website or call (770) 410-1555.

Tagged With: contracts, downtown Alpharetta, help desk, IT managed services, it outsourcing, it services, IT Solutions, Laura DaSilva, litigation, machine monitoring, managed services, Managed Services Provider, Michael Cross, MSP, partnerships, remote IT monitoring, service agreements, single source IT management, small business legal protection, startups, Technology Services, vendor management

SowGrow Public Relations and Dimensional Solutions Managed IT Services

August 12, 2014 by angishields

Midtown Business Radio
Midtown Business Radio
SowGrow Public Relations and Dimensional Solutions Managed IT Services
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Talking Public Relations with Stephanie Richards, MA, of SowGrow Public Relations and Managed IT Services with Mike Remy, CEO of Dimensional Solutions Managed IT

PR services IT services
Mike Remy of Dimensional Solutions Managed IT Svcs and Stephanie Richards of SowGrow Public Relations

This week we’ll learn how a good PR expert can help a company get exposure in local and national media outlets that helps expand their brand’s reach and recognition.  Stephanie Richards founded SowGrowPR in 2006 and focuses on B2B businesses in need of getting their stories told.  She has successfully obtained media coverage for numerous clients across a wide range of media outlets including Inc.com, Sold, and Selling Power, numerous speaking engagements at industry trade shows, and more.

Mike Remy, CEO of Dimensional Solutions Managed IT explains their ala cart menu of service options available to their clients.  This lets the customer choose only the elements of outsourcing they need to achieve the highest level of IT reliability, troubleshooting, help desk services, security assessments, and more.  By providing an in-depth free consultation with their client they are able to identify problem areas and help their client company reduce fixed costs, helping to prevent downtime or catastrophic data loss.  They give the small to medium company the ability to have large company IT performance without an onsite IT department.

Special Guests:

Stephanie Richards, MA, CEO/Founder of SowGrow Public Relations  Linkedin  Twitter 16x16  google-plus-logo-red-265px

  • Over a decade of experience in Public Relations
  • Author of numerous published articles on the topic
  • Numerous accolades from clients and media representatives for her quality of work

Mike Remy, VP, Enterprise Solutions of Dimensional Solutions Managed IT Services  Facebook  Linkedin  Twitter 16x16

  • Over 20 years of experience in enterprise/IT solutions
  • Self-funded, launched and ran his first IT company for 12 years before selling the business
  • Accomplished pilot and photographer

 

Tagged With: CW Hall, Data Management, Earned Media, IT, IT consulting, it services, IT Solutions, Managed IT, Managed Services Provider, media, Media Relations, Michael Remy, Mike Remy, MSP, networking, New Media, outsourced it, PR, Public Relations, Stephanie Richards

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