Previewing Insurance Extravaganza 2026: Patrick O’Rourke, Colleen Huff, Kevin Henry, and Tracy Butler on the Future of the Dental Revenue Cycle (Dental Business Radio, Episode 62)
Patrick O’Rourke, the host of Dental Business Radio, welcomes dental industry veterans Colleen Huff, Kevin Henry, and Tracy Butler for a preview of Insurance Extravaganza 2026, the national conference focused on the dental revenue cycle. They explain why payer changes, coding updates, compliance requirements, and medical billing pathways are accelerating, and how this year’s event is designed to help dental professionals stay ahead of these shifts.
The guests discuss what makes the conference unique, including its focused learning environment, hands-on courses, and real access to speakers who stay involved throughout the event. They share why insurance knowledge can no longer sit with one person at the front desk and how communication, personality awareness, and stronger team collaboration can improve the patient experience and practice performance.
Patrick is the MC of this year’s event, and Colleen, Kevin, and Tracy are just three of the outstanding array of speakers. Insurance Extravaganza 2026 will be held February 27 and 28 in Orlando, Florida. The event brings together experts across dental and medical billing, coding, payer relations, compliance, and team communication. For more details and to register, follow this link.
Dental Business Radio is underwritten and presented by Practice Quotient: PPO Negotiations & Analysis and produced by John Ray and the North Fulton affiliate of Business RadioX®.
Key Takeaways in This Episode
- Insurance Extravaganza is built for deep learning, not casual browsing. Attendees come for concentrated education on dental and medical billing, coding updates, payer shifts, and compliance, delivered in a focused environment where experts remain accessible.
- The pace of change in dental insurance continues to accelerate. Network leasing, payer consolidation, Medicare Advantage, and policy updates require continual learning and practice-wide awareness, not one-off training.
- Patient expectations have shifted toward transparency and clarity. Tracy Butler highlights how dentistry now serves informed consumers who expect clear explanations, early detection, and stronger communication from the entire team.
- Personality awareness improves communication inside the practice. Kevin Henry explains how DISC styles shape the way team members and patients process information, influencing case acceptance and teamwork.
- The conference encourages a genuine community spirit. Speakers stay engaged before and after their sessions, sponsors provide tools directly connected to the revenue cycle, and attendees gain access to conversations that continue well beyond the classroom.
Topics Discussed in this Episode
00:00 Introduction and Sponsor Acknowledgements
01:26 Introducing Insurance Extravaganza 2026
01:43 Meet the Speakers: Kevin Henry
02:11 Meet the Speakers: Colleen Huff
02:48 Meet the Speakers: Tracy Butler
03:51 Event Highlights and Unique Features
04:21 Deep Dive into the Insurance Extravaganza
14:10 The Rapid Evolution of Healthcare and Insurance
23:21 Weather and Regional Differences
23:55 Insurance Extravaganza Highlights
24:57 Sponsors and Exhibitors
26:26 Orlando Attractions and Activities
26:53 Personal Interests and Hobbies
28:46 Conference Networking and Learning
36:50 Medicare and Dental Insurance Trends
41:37 Closing Remarks and Contact Information
Colleen Huff, FAADOM
Colleen has been in the dental field for 27+ years. Starting as a dental customer service representative, she has worked/managed dental offices for 27+ years. Her experiences range from managing multi-location practices to building a practice from its inception. Colleen began full-time speaking and consulting in 2021. She helps dental practices across the country improve their knowledge of dental insurance and administrative systems, and she also travels nationwide to speak at national conventions and local AADOM chapters on various dental insurance topics. You can find her Insurance Mastery course at Front Office Rock.
Kevin Henry
With more than 20 years in the dental publishing industry, Kevin Henry is the former group editorial director for Dental Products Report and managing editor for Dental Economics. Currently, he is the editor-in-chief for DrBicuspid.com. He has spoken to dental assistants throughout the world, in person and through the Dental Assistant Nation podcast series, reminding them of the important role they play every day in their practice. He is also certified as a DiSC trainer, helping dental practices learn how to understand each other better through personality assessments and training.
Tracy Butler, EFDA, CRDH, MFT
Tracy Butler is a multi-talented business leader who is passionate about education and believes in compressing decades into days. She boasts over 35 years of experience from chairside and beyond. Strategic problem solver and change agent. Visionary executive mentor and strategic coach. Tracy possesses key expertise in talent optimization, oral-systemic link, regenerative dentistry, implant dentistry, function/relation, and service excellence.
Tracy believes in building leaders at all levels.
About Dental Business Radio
Dental Business Radio covers the business side of dentistry. Host Patrick O’Rourke and his guests cover industry trends, insights, success stories, and more in this wide-ranging show. The show’s guests include successful doctors across the spectrum of dental practice providers, as well as trusted advisors and noted industry participants.
Dental Business Radio is underwritten and presented by Practice Quotient and produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®. You can find the show on all major podcast apps and access the complete show archive here.
Practice Quotient
Practice Quotient is the sponsor of Dental Business Radio. Practice Quotient, Inc. serves as a bridge between the payor and provider communities. Their clients include general dentists and dental specialty practices across the nation of all sizes, from completely fee-for-service-only to active network participation with every dental plan possible. They work with independent practices, emerging multi-practice entities, and various large ownership entities in the dental space. Their PPO negotiations and analysis projects evaluate the merits of the various in-network participation contract options specific to your practice’s patient acquisition strategy. There is no one-size-fits-all solution.
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