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Building Genuine Connections: Janice Porter on Relationship Marketing

April 2, 2025 by John Ray

Building Genuine Connections: Janice Porter on Relationship Marketing, on The Price and Value Journey podcast with host John Ray
North Fulton Studio
Building Genuine Connections: Janice Porter on Relationship Marketing
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Building Genuine Connections: Janice Porter on Relationship Marketing, on The Price and Value Journey podcast with host John Ray

Building Genuine Connections: Janice Porter on Relationship Marketing (The Price and Value Journey, Episode 127)

In this episode of The Price and Value Journey, host John Ray welcomes Janice Porter, a relationship marketing specialist, LinkedIn trainer, and host of the Relationships Rule podcast. Janice shares her unique approach to building genuine and lasting relationships through LinkedIn and tangible touches, such as sending personalized cards and making thoughtful connections. She emphasizes the importance of starting with service and generosity, nurturing existing relationships, and the strategic aspect of offering value without undervaluing oneself. Janice also discusses her journey from teaching to entrepreneurship, the mindset shifts needed to overcome limiting beliefs, and the surprising benefits of authentic relationship marketing. Tune in for valuable insights and practical tips on how to grow your business through meaningful connections.

The Price and Value Journey is presented by John Ray and produced by the North Fulton affiliate of Business RadioX®.

Janice Porter

Janice Porter
Janice Porter

Janice Porter is a renowned relationship marketing consultant and LinkedIn trainer with extensive experience in helping businesses build strong relationships and leverage LinkedIn for growth. She is the founder of Janice Porter & Associates, where she has been working since 2003. Her expertise lies in teaching business owners, entrepreneurs, and sales professionals how to create, nurture, and build lasting relationships using both online and offline strategies. She works with both introverts and extroverts, focusing on making connections that lead to referrals and loyal customers.

Janice is deeply committed to being a connector for others, leveraging her extensive network to link like-minded individuals for mutual benefit. She values her friendships and business associations, always considering how she can support others. Her mantra, “How may I support you?” reflects her service-driven philosophy.

Janice has a background in education, having earned a Bachelor of Education from The University of British Columbia. She has also taught networking skills at institutions like Capilano University and Douglas College.

Janice is recognized for her innovative approach to using LinkedIn, emphasizing the importance of nurturing connections beyond the platform through personal gestures like greeting cards and gifts. She hosts a podcast called Relationships Rule, further highlighting her focus on interpersonal connections in business.

Website | LinkedIn | Facebook | Instagram | Relationships Rule podcast

Topics Discussed in this Episode

00:00 Welcome and Introduction to Janice Porter
01:32 Janice’s Journey into Relationship Marketing
02:55 Understanding Relationship Marketing
05:05 The Importance of Genuine Connections
08:52 Effective LinkedIn Strategies
16:54 Tangible Touches and Follow-Up Techniques
25:05 Using Audio and Video Messaging on LinkedIn
25:48 LinkedIn App Features
26:04 The Power of Asking, “How May I Support You?”
26:38 Building Connections and Networking
28:10 The Journey of Podcasting
30:14 Supporting Introverts in Networking
35:10 Balancing Generosity and Business
40:32 Client Success Stories
44:56 Conclusion and Contact Information

About The Price and Value Journey Podcast

The title of this show describes the journey all professional service providers are on: building a services practice by seeking to convince the world of the value you offer, helping clients achieve the outcomes they desire, and trying to do all that at pricing that reflects the value you deliver.

If you feel like you’re working too hard for too little money in your solo or small firm practice, this show is for you. Even if you’re reasonably happy with your practice, you’ll hear ways to improve both your bottom line and the mindset you bring to your business.

The show is hosted and produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®. The show can also be found on all the major podcast apps. The complete show archive is here.

John Ray, Host of The Price and Value Journey

John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey
John Ray, Author of The Generosity Mindset and Host of The Price and Value Journey

John Ray is the host of The Price and Value Journey.

John owns Ray Business Advisors, a business advisory practice. John’s services include business coaching and advisory work, as well as advising solopreneurs and small professional services firms on their pricing. John is passionate about the power of pricing for business owners, as changing pricing is the fastest way to change the profitability of a business. His clients are professionals who are selling their expertise, such as attorneys, CPAs, accountants and bookkeepers, consultants, coaches, marketing professionals, and other professional services practitioners.

In his other business, John is a podcast show host, strategist, and the owner of North Fulton Business Radio, LLC, an affiliate of Business RadioX®. John and his team work with B2B professionals to create and conduct their podcast using The Generosity Mindset® Method: building and deepening relationships in a non-salesy way that translates into revenue for their business.

John is also the host of North Fulton Business Radio. With over 850 shows and having featured over 1,300 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in its region like no one else.

John’s book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices

The Generosity Mindset, by John RayJohn is the #1 national best-selling author of The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices.

If you are a professional services provider, your goal is to do transformative work for clients you love working with and get paid commensurate with the value you deliver to those clients. While negative mindsets can inhibit your growth, adopting a different mindset, The Generosity Mindset™, can replace those self-limiting beliefs. The Generosity Mindset enables you to diagnose and communicate the value you deliver to clients and, in turn, more effectively price to receive a portion of that value.

Whether you’re a consultant, coach, marketing or branding professional, business advisor, attorney, CPA, or work in virtually any other professional services discipline, your content and technical expertise are not proprietary. What’s unique, though, is your experience and how you synthesize and deliver your knowledge. What’s special is your demeanor or the way you deal with your best-fit clients. What’s invaluable is how you deliver great value by guiding people through massive changes in their personal lives and in their businesses that bring them to a place they never thought possible.

The combination of all these elements is quite different for you compared to any other service provider in your industry. Therein lies your value, but it’s not the value you see. It’s the value your best-fit customers see in you.

If pricing your value feels uncomfortable or unfamiliar to you, this book will teach you why putting a price on the value your clients perceive and identify serves both them and you, and you’ll learn the factors involved in getting your price right.

The book is available at all major physical and online book retailers worldwide. Follow this link for further details.

Connect with John Ray:

Website | LinkedIn | Twitter

Business RadioX®:  LinkedIn | Twitter | Facebook | Instagram

Tagged With: building relationships, connections, Janice Porter, John Ray, LinkedIn, making connections, networking, podcasting, professional services, professional services providers, relationship marketing, relationships, The Price and Value Journey

Tangible Touch in a Digital World, with Mark Weiss, Renaissance Communications Group, a SendOutCards Affiliate

October 25, 2023 by John Ray

Mark Weiss
North Fulton Business Radio
Tangible Touch in a Digital World, with Mark Weiss, Renaissance Communications Group, a SendOutCards Affiliate
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Mark Weiss

Tangible Touch in a Digital World, with Mark Weiss, Renaissance Communications Group, a SendOutCards Affiliate (North Fulton Business Radio, Episode 710)

Mark Weiss, owner of Renaissance Communications Group and a SendOutCards affiliate, joined host John Ray to discuss the importance of appreciation and relationship marketing in staying top of mind with clients. He explained how SendOutCards can help business owners personalize and send cards to their clients and prospects, creating a tangible and thoughtful touch in today’s digital world. Mark shared the story behind the founding of SendOutCards, the concept of promptings, and more.

Follow this link to learn more about SendOutCards and to take advantage of the opportunity to send a free card.

North Fulton Business Radio is broadcast from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta.

Mark Weiss, Owner, Renaissance Communications Group, a SendOutCards Affiliate

Mark Weiss, Owner, Renaissance Communications Group, a SendOutCards Affiliate

Communication is the common thread that runs through Mark Weiss’ life. It started in high school and continued through his days at Ithaca College, where he received a Bachelor of Science degree in Television-Radio Communications. Mark worked in television stations in Utica, New York, and St. Petersburg, Florida, directing the local newscasts and producing and directing local programming before he moved to Atlanta in 1976 to work at WTCG, Ted Turner’s Superstation.

Mark left the broadcasting industry to work for Georgia Power in 1977 for almost 20 years in the company’s Media Services organization before leaving to form The Renaissance Communications Group (TRCG) in 1996. He formed TRCG to support small and medium-sized businesses to provide marketing, advertising, public relations, and website services. During that time, he was introduced to Constant Contact and became a business partner. In 2007, he was introduced to SendOutCards, which, over time, has become his passion.

Using SendOutCards, Mark works with businesses to help them keep the clients they worked hard to get. He does this through a process and system that enables his clients, both business and personal users, to go online via their smart phone, tablet, or computer to either use existing greeting cards in SendOutCards’ extensive online catalog or customized cards they can create to express appreciation and show gratitude. By using multiple card campaigns, Mark’s clients can easily stay top of mind with their clients throughout the years by giving tangible appreciation that their clients can touch.

Mark enjoys sharing SendOutCards with business owners and individuals to help them incorporate Relationship marketing into their business. Relationship marketing (or Capital R, small m) symbolically places the emphasis on the Relationship and not marketing. As a result, Mark’s clients create a stronger, deeper, and more loyal bond with their clients because they stay top of mind. This combination creates referrals from their customers along with incremental sales. Please visit Mark’s website for more information and experience SendOutCards by sending a free card including postage to anyone you choose, wherever they may be!

Website | LinkedIn

Questions and Topics in this Interview:

  • Relationship marketing
  • How SendOutCards work
  • The advantages they bring to business owners
  • How SendOutCards got started
  • What are promptings?

North Fulton Business Radio is hosted by John Ray and broadcast and produced from the North Fulton studio of Business RadioX® inside Renasant Bank in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, Stitcher, TuneIn, and others.

RenasantBank

 

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management, and financial services offices in Mississippi, Alabama, Tennessee, Georgia, and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Since 2000, Office Angels® has been restoring joy to the life of small business owners, enabling them to focus on what they do best. At the same time, we honor and support at-home experts who wish to continue working on an as-needed basis. Not a temp firm or a placement service, Office Angels matches a business owner’s support needs with Angels who have the talent and experience necessary to handle work that is essential to creating and maintaining a successful small business. Need help with administrative tasks, bookkeeping, marketing, presentations, workshops, speaking engagements, and more? Visit us at https://officeangels.us/.

Tagged With: appreciation, John Ray, Mark Weiss, North Fulton Business Radio, Office Angels, promptings, relationship marketing, Renaissance Communications Group, renasant bank, SendOutCards

Relationship Marketing, with Mark Weiss, SendOutCards

April 25, 2020 by John Ray

Mark Weiss, SendOutCards
North Fulton Business Radio
Relationship Marketing, with Mark Weiss, SendOutCards
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Mark Weiss, SendOutCards
Mark Weiss, SendOutCards

Mark Weiss, SendOutCards (North Fulton Business Radio, Episode 222)

Mark Weiss joins “North Fulton Business Radio” to share the power of relationship marketing vs. traditional marketing, and using SendOutCards in relationship marketing.  The host of “North Fulton Business Radio” is John Ray and the show is produced virtually by the North Fulton studio of Business RadioX® in Alpharetta.

Mark Weiss, SendOutCards and Owner, Renaissance Communications Group

Communication is the common thread that runs through Mark Weiss’ life. It started in High School and continued through his days at Ithaca College where he received a Bachelor of Science degree in Television-Radio Communications. Mark worked in television stations in Utica, New York and St. Petersburg, Florida directing the local newscasts and producing and directing local programming before he moved to Atlanta in 1976 to work at WTCG, Ted Turner’s Superstation.

Mark left the broadcasting industry to work for Georgia Power in 1977 for almost 20 years in the company’s Media Services organization before leaving to form The Renaissance Communications Group (TRCG) in 1996. He formed TRCG to support small and medium sized businesses to provide marketing, advertising, public relations, and website services. During that time, he was introduced to Constant Contact and became a business partner. In 2007, he was introduced to SendOutCards, which over time has become his passion.

Using SendOutCards, Mark works with businesses to help them keep the clients they worked hard to get. He does this through a process and system that enables his clients, both business and personal users, to go online via their smart phone, tablet, or computer to either use existing greeting cards in SendOutCards’ extensive online catalog or customized cards they can create to express appreciation and show gratitude. By using multiple card campaigns, Mark’s clients can easily stay top of mind with their clients throughout the years by giving tangible appreciation that their clients can touch.

Mark enjoys sharing SendOutCards with business owners and individuals to help them incorporate Relationship marketing into their business. Relationship marketing (or Capital R, small m) symbolically places the emphasis on the Relationship and not marketing. As a result, Mark’s clients create a stronger, deeper, and more loyal bond with their clients because they stay top of mind. This combination creates referrals from their customers along with incremental sales. Please visit Mark’s website at https://www.sendoutcards.com/trcg for more information and experience SendOutCards by sending a free card including postage to anyone you choose, wherever they may be!

Questions and Topics in this Interview:

  • relationship marketing
  • making personal connections
  • personal branding
  • the lower cost of relationship marketing vs. traditional marketing
  • generating referrals
  • holiday cards

Mark Weiss, SendOutCards

North Fulton Business Radio” is produced virtually from the North Fulton studio of Business RadioX® in Alpharetta. You can find the full archive of shows by following this link. The show is available on all the major podcast apps, including Apple Podcasts, Spotify, Google, iHeart Radio, Stitcher, TuneIn, and others.

Renasant Bank has humble roots, starting in 1904 as a $100,000 bank in a Lee County, Mississippi, bakery. Since then, Renasant has grown to become one of the Southeast’s strongest financial institutions with over $13 billion in assets and more than 190 banking, lending, wealth management and financial services offices in Mississippi, Alabama, Tennessee, Georgia and Florida. All of Renasant’s success stems from each of their banker’s commitment to investing in their communities as a way of better understanding the people they serve. At Renasant Bank, they understand you because they work and live alongside you every day.

Tagged With: generating referrals, holiday cards, making personal connections, Mark Weiss, marketing, personal branding, relationship marketing, Renaissance Communications Group, SendOutCards, traditional marketing

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