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Dale Cardwell, TrustDALE, on Protecting Consumers from Fraud

January 6, 2026 by John Ray

Dale Cardwell, TrustDALE, on Consumer Fraud Prevention and Choosing Trustworthy Service Providers (North Fulton Business Radio, Episode 931), with host John Ray
North Fulton Business Radio
Dale Cardwell, TrustDALE, on Protecting Consumers from Fraud
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Dale Cardwell, TrustDALE, on Consumer Fraud Prevention and Choosing Trustworthy Service Providers (North Fulton Business Radio, Episode 931), with host John Ray

Dale Cardwell, TrustDALE, on Consumer Fraud Prevention and Choosing Trustworthy Service Providers (North Fulton Business Radio, Episode 931)

On this episode of North Fulton Business Radio, host John Ray welcomes Dale Cardwell, consumer investigator and founder of TrustDALE. Dale moved to Atlanta in 1996 to work as Clark Howard’s producer at WSB-TV Channel 2, where he spent three years helping consumers who had been taken advantage of. Frustrated by only exposing problems after the fact, Dale created TrustDALE in 2009 to prevent consumer fraud before it happens. The company certifies home service providers using a seven-point standard and backs each certified company with a $10,000 guarantee.

Dale shares his FAST FUNDS FOUND DEAL acronym to help consumers identify potential scams based on emotional triggers rather than trying to recognize constantly evolving fraud tactics. He explains how TrustDALE serves as a purchasing resource rather than a shopping site, with 28% of visitors contacting certified companies while on the site, compared to typical conversion rates of 1.5–2% for commerce websites. Dale has helped serve approximately 2.5 million North Georgians and recovered $1.6 million for consumers who hired non-certified companies.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Dale Cardwell created TrustDALE after seeing the same six consumer fraud patterns repeatedly while working as Clark Howard’s producer at Channel 2
  • The FAST FUNDS FOUND DEAL acronym helps consumers identify potential scams based on emotional red flags: urgency to pay, promises too good to be true, and difficulty finding the business
  • TrustDALE certifies home service companies using a seven-point standard backed by a $10,000 guarantee, with 28% of website visitors becoming leads compared to typical 1.5-2% conversion rates
  • Over 16 years, TrustDALE has served approximately 2.5 million North Georgians and recovered $1.6 million for consumers defrauded by non-certified companies

Topics Discussed in this Episode

00:20 John Ray introduces the show and guest Dale Cardwell
02:09 Dale Cardwell discusses his background as Clark Howard’s producer at Channel 2, WSB Atlanta
03:08 The six common problems consumers face when hiring home service providers
03:29 Creating the seven-point certification standard and $10,000 guarantee in 2009
04:28 Why there is no consumer police to help victims of fraud
06:43 Introduction to the FAST FUNDS FOUND DEAL acronym for identifying scams
08:08 The DEAL acronym: Documentation, Endorsement, Authority, and Litigation
11:27 How to verify company credentials including insurance and business licenses
14:43 Checking online reviews and distinguishing real reviews from fake ones
17:46 The difference between Better Business Bureau ratings and TrustDALE certification
20:56 How TrustDALE prevents problems rather than just reporting them
25:16 How companies pay for TrustDALE endorsement and the value proposition
26:01 Success stories showing 28% conversion rate versus typical 1.5-2% rates
27:46 How to use TrustDALE.com and register purchases for the guarantee
29:07 Importance of contacting companies directly through the TrustDALE website

Dale Cardwell, TrustDALE

Dale Cardwell, TrustDALE, on North Fulton Business Radio with host John Ray
Dale Cardwell, TrustDALE

Dale Cardwell is a six-time Emmy Award-winning journalist, consumer fraud investigator, and founder of TrustDALE.

His career began at WKAG in Hopkinsville, Kentucky, and included prominent investigative roles at CBS affiliates in Birmingham, Alabama; WRAL-TV in Raleigh; and WSMV-TV in Nashville. In 1996, Dale joined WSB-TV in Atlanta, the number one station in the nation’s ninth-largest television market, where he teamed up with consumer advocate Clark Howard. Together they formed one of the nation’s most successful consumer reporting teams. Dale’s investigative work saved Georgians tens of millions of dollars and led to the jailing of some of Atlanta’s most notorious politicians.

In 2009, Dale founded TrustDALE, a free online research and referral site that certifies companies based on a seven-point investigative standard developed from over 30 years of analyzing how consumers get defrauded. Dale also hosts Inside Investigations, a weekly program airing in over 100 television markets across the country.

He and his wife, Angie, a hospice nurse, have raised two grown children and make their home in DeKalb County, Georgia.

LinkedIn

TrustDALE

TrustDALE is a consumer protection service founded in 2009 by six-time Emmy Award-winning consumer investigator Dale Cardwell. The company connects consumers with certified, high-quality home service companies through a transparent seven-point investigative process.

TrustDALE certifies service providers in categories including plumbing, electrical, HVAC, roofing, tree services, and many others. Every certified company signs an agreement placing Dale in charge of resolving disputes through the $10,000 Make It Right Guarantee for home services and the $25,000 Make It Right Guarantee for commercial services.

The platform operates as a purchasing resource rather than a shopping site, achieving a 28% conversion rate compared to typical commerce website rates of 1.5-2%.

Since its founding, TrustDALE has expanded from Atlanta to Tampa, Dallas-Fort Worth, Nashville, Birmingham, and now serves consumers nationwide. The company has helped approximately 2.5 million consumers make informed decisions and has recovered $1.6 million for consumers defrauded by non-certified companies.

Website | Facebook | Instagram | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, having started in 1904 as a $100,000 bank located in a Lee County, Mississippi, bakery. Since then, Renasant has grown into one of the Southeast’s strongest financial institutions, boasting over $26 billion in assets and more than 280 offices offering banking, lending, wealth management, and financial services throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which in turn helps them better understand the people they serve. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their respective markets, communities, and professions. There is no discrimination based on company size, and there is never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, which is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the entire archive of shows by following this link. The show is accessible on all major podcast apps, such as Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: atlanta, Better Business Bureau, Beyond Computer Solution, Clark Howard, consumer investigator, consumer protection, Dale Cardwell, Fraud Investigations, fraud prevention, Home services, John Ray, Make It Right Guarantee, North Fulton Business Radio, renasant bank, seven-point standard, TrustDALE, wsb tv

James Daniel on Financial Planning and Tax Strategies

January 6, 2026 by John Ray

James Daniel, The Advisory Firm, on Comprehensive Financial Planning, Tax Strategies, and Planning for Retirement (North Fulton Business Radio, Episode 930), with host John Ray
North Fulton Business Radio
James Daniel on Financial Planning and Tax Strategies
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James Daniel, The Advisory Firm, on Comprehensive Financial Planning, Tax Strategies, and Planning for Retirement (North Fulton Business Radio, Episode 930), with host John Ray

James Daniel, The Advisory Firm, on Comprehensive Financial Planning, Tax Strategies, and Planning for Retirement (North Fulton Business Radio, Episode 930)

On this episode of North Fulton Business Radio, host John Ray welcomes James Daniel, owner of The Advisory Firm in Alpharetta. James discusses his journey from electrical engineer to day trader to financial planner, sharing how his father’s experience losing 30% of his retirement savings in the 2000-2002 bear market shaped his planning-focused approach.

James explains his unique practice model that combines financial planning, investment management, and tax preparation under one roof. As an IRS enrolled agent, he provides clients with integrated tax planning throughout the year rather than just transactional tax preparation. He discusses the importance of stress testing retirement plans against different market scenarios, particularly after 16 years of strong bull market returns, and why sequence of returns risk matters more than most people realize.

The conversation covers James’ fee-only fiduciary model, how he helps clients navigate financial noise from social media, and his approach to working with both young professionals and retirees. He emphasizes reverse engineering financial goals and building comprehensive strategies that address investments, taxes, insurance, cash flow, and estate planning.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • James’ father lost 30% of his retirement savings in the 2000-2002 bear market after being placed in highly-rated technology mutual funds, which prompted James to focus on comprehensive retirement planning rather than just investment selection.
  • The Advisory Firm offers a unique “personal CFO” model that combines financial planning, investment management, and tax preparation, allowing clients to work with one professional who understands their complete financial picture and can provide integrated strategies.
  • After 16 years of strong bull market returns, James advises clients to stress test their retirement plans against different scenarios and be realistic about future return expectations, particularly regarding sequence of returns risk when stepping into retirement.
  • James operates as a fee-only fiduciary, which eliminates sales pressure and product commissions, allowing clients to engage for just financial planning if that’s all they need, or add investment management and tax services as appropriate.

Topics Discussed in this Episode

00:20 John Ray introduces the show and guest James Daniel
02:06 James Daniel introduces The Advisory Firm and his financial planning approach
02:51 James’ backstory from electrical engineer to day trader to financial advisor
04:08 His father’s retirement experience and losing 30% in the 2000-2002 bear market
05:31 Learning the business and starting his own practice in 2006
06:20 Lessons from the dot-com bubble and 2008 recession
08:39 James’ engineering background and how process thinking applies to financial planning
09:31 His strategy development approach and reverse engineering financial goals
10:28 What makes James different from other financial planners
11:51 Incorporating tax preparation into his practice
13:25 The value of holistic tax planning versus transactional tax prep
15:43 Current market conditions and advising clients in early 2026
17:30 Walking clients through the retirement decision
19:31 Different ways to work with James and his services
21:23 Starting with a financial plan before managing investments
23:05 When to call a financial planner
23:54 Navigating financial advice on social media
24:39 Success stories from his practice
27:32 Contact information for The Advisory Firm

James Daniel, Founder and CEO, The Advisory Firm, LLC

James Daniel, Founder and CEO, The Advisory Firm, LLC, on North Fulton Business Radio
James Daniel

James is a former engineer, stock trader, brokerage financial advisor and for the past 20 years owner of The Advisory Firm LLC, a fee-only financial planning practice in Alpharetta.

James helps clients with developing their financial life plans with a focus on retirement planning. He personally manages the investment strategy for over $100 million for his clients and does in excess of 100 tax returns annually.

LinkedIn

The Advisory Firm LLC

The Advisory Firm is a fee-only fiduciary financial planning practice in Alpharetta. The firm offers comprehensive financial planning, investment management, and tax preparation services, providing what James Daniel calls a “personal CFO” approach for clients. As an IRS enrolled agent, James integrates tax planning with retirement planning and investment strategy, allowing clients to work with one professional who understands their complete financial picture. The firm serves both young professionals building wealth and retirees managing their financial futures.

Website

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, having started in 1904 as a $100,000 bank located in a Lee County, Mississippi, bakery. Since then, Renasant has grown into one of the Southeast’s strongest financial institutions, boasting over $26 billion in assets and more than 280 offices offering banking, lending, wealth management, and financial services throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which in turn helps them better understand the people they serve. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their respective markets, communities, and professions. There is no discrimination based on company size, and there is never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, which is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the entire archive of shows by following this link. The show is accessible on all major podcast apps, such as Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Alpharetta, Beyond Computer Solutions, fee-only advisor, fiduciary, financial advisor, financial planner, financial planning, investment management, James Daniel, John Ray, North Fulton, North Fulton Business Radio, renasant bank, retirement planning, tax planning, tax preparation, The Advisory Firm, wealth manager

Julian Jordan on Mobile Pet Grooming in Alpharetta

December 30, 2025 by John Ray

Julian Jordan, Aussie Pet Mobile of Alpharetta, on Mobile Dog Grooming, One-on-One Pet Care, and Serving North Fulton Communities (North Fulton Business Radio, Episode 929), with host John Ray
North Fulton Business Radio
Julian Jordan on Mobile Pet Grooming in Alpharetta
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Julian Jordan, Aussie Pet Mobile of Alpharetta, on Mobile Dog Grooming, One-on-One Pet Care, and Serving North Fulton Communities (North Fulton Business Radio, Episode 929), with host John Ray

Julian Jordan, Aussie Pet Mobile of Alpharetta, on Mobile Dog Grooming, One-on-One Pet Care, and Serving North Fulton Communities (North Fulton Business Radio, Episode 929)

On this episode of North Fulton Business Radio, host John Ray welcomes Julian Jordan, owner of Aussie Pet Mobile of Alpharetta. Julian discusses how his mobile grooming service brings professional, salon-quality pet care directly to homes and businesses throughout Alpharetta, Milton, Cumming, Johns Creek, and Peachtree Corners. He explains the convenience factor for busy professionals, work-from-home pet owners, and residents of senior living facilities who need reliable grooming without the stress of transportation.

Julian shares how the mobile grooming experience differs from traditional brick-and-mortar salons, offering one-on-one attention in a climate-controlled Mercedes-Benz Sprinter van equipped with professional grooming tools, heated hydro baths, and premium products, including blueberry facials. He discusses his transition from corporate healthcare to franchise ownership, the importance of building a strong groomer team, and how the service creates a spa-like experience that reduces pet anxiety. Julian also covers grooming schedules for different breeds, safety protocols, and how his AKC-certified groomers handle various pet temperaments.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Mobile grooming eliminates the stress of transporting pets to traditional salons and provides one-on-one attention in a climate-controlled van with professional equipment
  • Dogs with longer hair, especially doodles, should be groomed every four to six weeks to prevent matting and maintain coat health
  • Aussie Pet Mobile serves senior living facilities throughout North Fulton, providing essential grooming services for residents who cannot easily transport their pets
  • Building pet-groomer relationships takes time, but most dogs become comfortable and even excited to see the grooming van after two visits

Topics Discussed in this Episode

00:21 John Ray introduces the show and guest Julian Jordan
02:13 Julian Jordan introduces Aussie Pet Mobile of Alpharetta
03:21 Julian’s backstory and transition from corporate healthcare to pet grooming
05:13 Why Julian chose an Aussie Pet Mobile franchise
06:05 Business growth and expansion into Milton and Cumming areas
07:11 The value of mobile pet grooming for busy professionals and seniors
08:29 How the grooming appointment process works
10:06 Recommended grooming schedules for different breeds
12:13 Attracting and retaining quality groomers
14:06 How pets respond to mobile grooming versus traditional salons
17:48 Safety protocols and AKC-certified training
21:53 Signs that pet owners should schedule professional grooming
23:46 Success stories serving senior living facilities in North Fulton
26:00 How to contact Aussie Pet Mobile of Alpharetta

Julian Jordan, Owner, Aussie Pet Mobile of Alpharetta

Julian Jordan is the owner of Aussie Pet Mobile of Alpharetta, where he brings a passion for pets, customer service excellence, and community-focused leadership to mobile dog grooming. With a commitment to convenience and compassionate care, Julian has built his business around providing high-quality, cage-free, one-on-one grooming experiences that prioritize each pet’s comfort and well-being.

As a local business owner, Julian dedicates himself to serving the Alpharetta community and surrounding areas, providing a stress-free alternative to traditional grooming salons. Under his leadership, Aussie Pet Mobile of Alpharetta operates with professionalism, reliability, and a strong attention to detail, ensuring pets not only look great but also feel their best.

Building trusted relationships with pet parents, supporting his grooming team, and maintaining high standards of safety and service are deeply important to Julian. His mission is simple: to make pet grooming easier, more personal, and more enjoyable for both pets and their owners.

LinkedIn

Aussie Pet Mobile of Alpharetta

Aussie Pet Mobile of Alpharetta is a professional mobile dog grooming service dedicated to providing a calm, convenient, and high-quality grooming experience right at your doorstep. They specialize in full-service, cage-free grooming with one-on-one care, ensuring every pet receives personalized attention in a safe and stress-free environment.

Their fully equipped grooming vans allow them to deliver salon-quality results without the hassle of drop-offs, long waits, or crowded facilities. From baths and haircuts to nail care and styling, their experienced groomers focus on your pet’s comfort, health, and happiness.

Proudly serving the Alpharetta area and surrounding communities, Aussie Pet Mobile of Alpharetta is committed to helping pets look and feel their best while making life easier for pet parents.

Website | Facebook | Instagram

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, having started in 1904 as a $100,000 bank located in a Lee County, Mississippi, bakery. Since then, Renasant has grown into one of the Southeast’s strongest financial institutions, boasting over $26 billion in assets and more than 280 offices offering banking, lending, wealth management, and financial services throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which in turn helps them better understand the people they serve. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their respective markets, communities, and professions. There is no discrimination based on company size, and there is never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, which is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the entire archive of shows by following this link. The show is accessible on all major podcast apps, such as Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Alpharetta, Aussie Pet Mobile of Alpharetta, Beyond Computer Solutions, cat grooming, Cumming, dog grooming, Franchise Business, John Ray, Johns Creek, Julian Jordan, Milton, mobile grooming service, mobile pet grooming, North Fulton, North Fulton Business Radio, peachtree corners, pet care, pet grooming, renasant bank

Shawn Lally on Payment Processing Pitfalls and Cash Flow

December 29, 2025 by John Ray

Shawn Lally, BizPayPros, on Avoiding Payment Processing Scams and Improving Business Cash Flow (North Fulton Business Radio, Episode 928), with host John Ray
North Fulton Business Radio
Shawn Lally on Payment Processing Pitfalls and Cash Flow
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Shawn Lally, BizPayPros, on Avoiding Payment Processing Scams and Improving Business Cash Flow (North Fulton Business Radio, Episode 928), with host John Ray

Shawn Lally, BizPayPros, on Avoiding Payment Processing Scams and Improving Business Cash Flow (North Fulton Business Radio, Episode 928)

On this episode of North Fulton Business Radio, host John Ray welcomes Shawn Lally, Founder and CEO of BizPayPros. Shawn brings over 21 years of experience in the payment processing industry, helping businesses learn about the complicated world of merchant services, lending solutions, and spend management.

Shawn shares how nefarious practices like exploitative equipment leasing and hidden rate increases plague the payment processing industry. He explains why business owners often pay thousands of dollars for terminals worth only a few hundred and how processors use fine print to raise rates without warning. Shawn discusses the risks of auto-approval processors like Stripe, the importance of choosing software that offers payment processing flexibility, and why local, independent service matters. He also covers BizPayPros’ cash flow and working capital solutions for businesses struggling with accounts receivable and introduces spend management tools that can save hours of daily reconciliation work.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Equipment leasing scams can cost business owners over $10,000 for terminals that should cost a few hundred dollars, with automatic charges continuing indefinitely after the lease term ends.
  • Payment processors often bury clauses in contracts allowing them to raise rates at any time, making decisions in boardrooms based on algorithms that calculate acceptable customer loss versus revenue gains.
  • Processors that auto-approve accounts without proper underwriting may place holds on funds or shut down businesses unexpectedly when risk profiles don’t align with their portfolio requirements.
  • Payment processing integration with practice management software saved one medical office 2-3 hours daily in reconciliation work, demonstrating that choosing the right processor goes far beyond just saving money on transaction fees.

Topics Discussed in this Episode

00:20 John Ray introduces the show and guest Shawn Lally
02:11 Shawn Lally introduces BizPayPros and how it helps businesses with cash flow
02:59 Shawn’s background and career journey into payment processing
03:01 Starting in the restaurant industry as a busboy and managing partner
04:10 Why nefarious players exist in the payment processing industry
05:21 Restaurant industry experience with payment processing and crash kits
07:41 The importance of local, independent service
07:51 Common deceptive practices in payment processing
08:10 Equipment leasing scams and exploitative contracts
12:01 How to identify trustworthy payment processors
14:25 Choosing payment processing software and avoiding being pigeonholed
15:25 QuickBooks, PayPal, and payment processing integrations
16:08 Auto-approval risks with processors like Stripe
18:40 BizPayPros as an independent broker model
20:39 Cash flow and working capital solutions
21:43 Lending solutions for businesses with accounts receivable issues
24:21 Overcoming inertia to make beneficial changes
26:40 Spend management solutions with virtual and physical cards
29:09 Success story: medical practice saving 2-3 hours daily
31:50 Contact information for BizPayPros

Shawn Lally, Founder/CEO

Shawn Lally is an entrepreneur, payments industry veteran, and strategic advisor with over 20 years of experience helping businesses grow through smarter payment processing, business lending, and financial technology solutions. He is the Owner & CEO of BizPayPros, a B2B-focused merchant services and advisory firm built on transparency, speed, and real-world expertise.

Throughout his career, Shawn has worked across acquiring, processing, ISO channels, and alternative lending, giving him a deep understanding of how financial systems impact business owners at every stage of growth. He specializes in helping clients who need flexible solutions, whether they are navigating complex risk profiles, seeking fast access to capital, or integrating modern payment and POS technologies to improve cash flow and reduce operational friction.

Known for prioritizing relationships, Shawn collaborates closely with business owners, referral partners, and agents across the country to develop solutions that are tailored to their specific operational needs, rather than relying on generic financial products. Through BizPayPros, he has helped numerous businesses unlock working capital, streamline payments, and scale with confidence.

Beyond business, Shawn is passionate about mentorship, personal development, and giving back through his initiative “Payments With A Purpose,” where company growth directly supports ongoing charitable efforts.

LinkedIn

BizPayPros

BizPayPros is a B2B-focused merchant services and financial solutions firm that helps businesses simplify payments, improve cash flow, and access flexible capital. Built on deep industry experience and a consultative approach, the company works with business owners across a wide range of industries to design payment, funding, and spend management solutions aligned with real operational needs.

BizPayPros provides end-to-end support across payment processing, POS and software integrations, spend management, and business lending solutions. This includes options for companies that may not qualify for traditional financing or cannot wait through lengthy approval timelines. By working with multiple acquiring, processing, and funding partners, BizPayPros is able to match clients with solutions based on risk profile, growth stage, and business objectives, rather than forcing one-size-fits-all products.

The firm is known for its hands-on service model and relationship-driven partnerships with referral partners, agents, and strategic alliances nationwide. BizPayPros serves as a long-term advisor to its clients, helping them streamline transactions, unlock working capital, and operate with greater confidence.

In addition to its core services, BizPayPros supports ongoing charitable initiatives through its “Payments With A Purpose” program, where business growth directly contributes to giving back in the communities it serves.

Website | LinkedIn | Facebook | Instagram

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, having started in 1904 as a $100,000 bank located in a Lee County, Mississippi, bakery. Since then, Renasant has grown into one of the Southeast’s strongest financial institutions, boasting over $26 billion in assets and more than 280 offices offering banking, lending, wealth management, and financial services throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which in turn helps them better understand the people they serve. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their respective markets, communities, and professions. There is no discrimination based on company size, and there is never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, which is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the entire archive of shows by following this link. The show is accessible on all major podcast apps, such as Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Alpharetta, Beyond Computer Solutions, BizPayPros, business lending, Cash Flow, credit card processing, Equipment Leasing, John Ray, merchant services, North Fulton, North Fulton Business Radio, payment processing, POS integration, renasant bank, Shawn Lally, spend management, Stripe, working capital

Dr. Trudy Simmons on Trauma and Mental Health Counseling

December 29, 2025 by John Ray

Dr. Trudy Simmons, Milton Counseling & Coaching, on Trauma Recovery, Faith-Based Counseling, Anxiety, Depression, Relationship Restoration, and Ironman Discipline (North Fulton Business Radio, Episode 927), with host John Ray
North Fulton Business Radio
Dr. Trudy Simmons on Trauma and Mental Health Counseling
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Dr. Trudy Simmons, Milton Counseling & Coaching, on Trauma Recovery, Faith-Based Counseling, Anxiety, Depression, Relationship Restoration, and Ironman Discipline (North Fulton Business Radio, Episode 927), with host John Ray

Dr. Trudy Simmons, Milton Counseling & Coaching, on Trauma Recovery, Faith-Based Counseling, Anxiety, Depression, Relationship Restoration, and Ironman Discipline (North Fulton Business Radio, Episode 927)

On this episode of North Fulton Business Radio, host John Ray welcomes Dr. Trudy Simmons, founder of Milton Counseling & Coaching. Dr. Trudy is a counselor, author, speaker, and Ironman world champion athlete who brings a holistic approach to mental and emotional wellness. With a doctorate in counseling and 20 years of experience, she specializes in trauma recovery, emotional regulation, and relationship restoration, blending evidence-based therapeutic practices with biblical truth.

Hearing clients’ stories of defeat and feeling stuck inspired Dr. Trudy to transition from personal trainer to counselor. She explains the difference between counseling (which addresses past trauma) and coaching (which propels clients forward into action). Drawing on her completion of 16 Ironman races, including the Kona World Championship, and a 100-mile race in honor of her late father, she discusses how endurance sports demonstrate that hard things are possible and mirror the discipline needed for life transformation. Dr. Trudy describes her practice serving clients from age 16 to 80, helping them address anxiety, hopelessness, relationship struggles, and feeling stuck in their personal or professional lives.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Dr. Trudy transitioned from 20 years as a personal trainer to counseling after recognizing she could help people get unstuck not just physically, but mentally, emotionally, and spiritually.
  • Counseling addresses past trauma and helps pull clients out of difficult experiences, while coaching focuses on moving forward and taking action toward future goals.
  • Completing 16 Ironman races, including the Kona World Championship and a 100-mile race, demonstrates that seemingly impossible challenges are achievable with consistency, discipline, and determination.
  • Common signs someone may benefit from counseling include anxiety, loneliness, hopelessness, loss of passion, relationship struggles, and feeling stuck or unable to move forward in life.

Topics Discussed in this Episode

00:20 John Ray introduces the show and guest Dr. Trudy Simmons
02:06 Dr. Trudy Simmons introduces Milton Counseling & Coaching
02:47 Dr. Trudy’s backstory and transition from personal trainer to counselor
03:47 Completing 16 Ironman races and the Kona World Championship
04:38 How endurance sports discipline informs her counseling practice
06:02 The difference between counseling and coaching
08:17 Dr. Trudy’s holistic approach to body, mind, and spirit
11:42 Faith-based counseling and integrating biblical truth with therapy
14:08 Working with emotions and creating safe space for clients
19:24 Signs that indicate someone should seek counseling
20:17 What happens in the first counseling session
21:00 Success stories from Dr. Trudy’s practice
22:39 How to connect with Milton Counseling & Coaching

Dr. Trudy Simmons, PhD

Dr. Trudy Simmons, PhD, is a highly respected counselor, author, speaker, Ironman world champion athlete, and the host and producer of the award-winning Christian talk show The Christian View. As the founder of Milton Counseling and Coaching and The Christian View Media, Inc., she is dedicated to equipping individuals, families, and communities with the tools to live healed, purposeful, and wholehearted lives.

With a doctorate in counseling and decades of clinical experience, Dr. Trudy is known for her compassionate, practical, and faith-centered approach to mental and emotional wellness. She specializes in trauma recovery, emotional regulation, relationship restoration, and mind-body-spirit wholeness. Her work blends evidence-based therapeutic practices with biblical truth, empowering others to break cycles, renew their minds, and step boldly into their God-given purpose.

A fierce endurance athlete, Dr. Trudy has completed 16 Ironman races, competed in the Ironman World Championship in Kona, and finished multiple ultra-distance races—including a 100-mile run. She draws on these transformative athletic experiences to teach principles of perseverance, resilience, and identity, helping others push past limitations and embrace a lifestyle of purpose, discipline, and victory.

Dr. Trudy is a sought-after speaker for women’s events, corporate trainings, leadership retreats, churches, and podcasts. She teaches on topics such as purpose, emotional healing, spiritual formation, overcoming limiting beliefs, leadership development, and becoming “Fit for Purpose” in body, mind, and spirit. Her upcoming book, Fit for Purpose, weaves her personal journey, Ironman discipline, biblical wisdom, and counseling insights into a compelling guide for whole-life transformation.

As a wife, mother of two, and influential voice in Christian media, Dr. Trudy is deeply committed to helping people rewrite their stories, deepen their faith, and live with courage, clarity, and joy. Whether through counseling, coaching, television, writing, or endurance sports, her mission remains the same: to help people heal, grow, and live out the purpose for which they were created.

LinkedIn

Milton Counseling & Coaching

Milton Counseling & Coaching, founded and led by Dr. Trudy Simmons, PhD, is a premier mental and emotional wellness practice dedicated to helping individuals, couples, and families heal, grow, and thrive. Rooted in evidence-based therapeutic practices and a compassionate, faith-informed approach, the practice specializes in trauma recovery, emotional and relational health, anxiety, depression, and whole-person transformation.

With a focus on creating a safe, confidential, and supportive environment, Milton Counseling & Coaching empowers clients to navigate life transitions, rewrite unhealthy patterns, strengthen relationships, and discover renewed purpose and clarity. Through counseling, coaching, workshops, and customized growth plans, the practice equips clients with practical tools to build resilience, cultivate emotional intelligence, and experience long-term change—body, mind, and spirit.

Milton Counseling & Coaching has become known for its warm professionalism, client-centered care, and firm dedication to helping people live emotionally healthy, purpose-driven lives.

Website | Instagram

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, having started in 1904 as a $100,000 bank located in a Lee County, Mississippi, bakery. Since then, Renasant has grown into one of the Southeast’s strongest financial institutions, boasting over $26 billion in assets and more than 280 offices offering banking, lending, wealth management, and financial services throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which in turn helps them better understand the people they serve. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their respective markets, communities, and professions. There is no discrimination based on company size, and there is never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, which is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the entire archive of shows by following this link. The show is accessible on all major podcast apps, such as Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: Alpharetta, anxiety, Beyond Computer Solutions, Coaching, counseling, Depression, Dr. Trudy Simmons, Emotional wellness, endurance sports, faith-based counseling, Ironman, John Ray, mental health, Milton, Milton Counseling & Coaching, North Fulton, North Fulton Business Radio, relationship restoration, renasant bank, spiritual growth, trauma recovery

2026 Hiring Trends: AI, Flexibility, and Salary Shifts

December 29, 2025 by John Ray

Amy Mangan and Stephen Tradd, Robert Half, on 2026 Hiring Trends, AI Impact, Flexibility vs Compensation, and Atlanta Staffing (North Fulton Business Radio, Episode 926), with host John Ray
North Fulton Business Radio
2026 Hiring Trends: AI, Flexibility, and Salary Shifts
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Amy Mangan and Stephen Tradd, Robert Half, on 2026 Hiring Trends, AI Impact, Flexibility vs Compensation, and Atlanta Staffing (North Fulton Business Radio, Episode 926), with host John Ray

Amy Mangan and Stephen Tradd, Robert Half, on 2026 Hiring Trends, AI Impact, Flexibility vs Compensation, and Atlanta Staffing (North Fulton Business Radio, Episode 926)

On this episode of North Fulton Business Radio, host John Ray welcomes Amy Mangan, Market Director, and Stephen Tradd, Regional Director, both with Robert Half, to discuss 2026 hiring trends shaping the Atlanta labor market. Amy and Stephen reveal that 38% of U.S. professionals plan to seek new jobs in early 2026, marking the end of the “great freeze” and “job hugging” phenomenon that defined 2025. These 2026 hiring trends are driven by pent-up demand, understaffed teams, and employees burned out from economic uncertainty and hiring freezes.

The conversation addresses the critical balance between flexibility and compensation in 2026 hiring trends. While 60% of professionals are willing to work fully on-site for higher pay, many top candidates continue to turn down significant salary increases when flexibility is not part of the offer. Amy and Stephen explain why return-to-office policies are not one-size-fits-all and how companies that fail to offer hybrid arrangements risk losing their best talent. They also examine AI’s transformative role in 2026 hiring trends, noting that professionals who fail to develop AI literacy will be left behind, while those who embrace these tools become more valuable to employers.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • 38% of U.S. professionals plan to look for new jobs in early 2026, with Gen Z (45%), tech professionals (43%), and working parents (41%) leading the trend
  • Flexibility often trumps salary, as candidates repeatedly turn down offers with 20-25% pay increases when hybrid work options are not available
  • AI adoption varies by company size, with large organizations building dedicated teams for governance and implementation while small and mid-size businesses leverage existing tools in Microsoft platforms
  • Specialized skills command premium pay, with AI and machine learning roles seeing 4%+ salary increases and overall professional compensation up 2% year over year

Topics Discussed in this Episode

00:20 John Ray introduces the show and guests Amy Mangan and Stephen Tradd from Robert Half
02:20 Introduction to Robert Half’s specialized staffing services across accounting, finance, technology, HR, and legal
03:05 2025 labor market analysis and unusual hiring patterns
03:30 38% of U.S. professionals planning to look for new jobs in early 2026
04:30 The great freeze, job hugging, and why employees stayed put in 2025
06:11 Industries seeing the most hiring activity, including healthcare and nonprofit sectors
06:32 Impact of return-to-office policies and lack of flexibility on employee retention
07:33 Understaffed teams and employee burnout are driving job turnover
08:12 Return-to-office strategies and the challenge of finding one-size-fits-all solutions
09:35 Pent-up demand and digital transformation driving 2026 hiring needs
10:01 Digital transformation and software transitions in finance, accounting, and healthcare
11:01 AI’s impact on hiring practices and required skill sets
12:20 Why professionals need to learn AI tools to remain competitive
13:14 AI adoption differences between large companies and small- to mid-size businesses
15:34 Employers willing to pay premium for AI, cybersecurity, and data analytics expertise
16:18 2026 compensation trends and salary increases by specialty
17:01 Why flexibility matters more than salary for many top candidates
19:35 Perks and benefits beyond flexibility, including commuter benefits and childcare
21:05 Nuance in compensation and flexibility based on company and sector
22:35 Robert Half’s collaborative approach to helping clients understand market conditions
24:08 When business owners should reach out to Robert Half for staffing solutions
26:46 Success stories, including rapid deployment of 25 help desk professionals
28:52 How to connect with Robert Half and access the 2026 Salary Guide

Amy Mangan, Market Director, Robert Half

Amy Mangan, Market Director, Robert Half, on North Fulton Business Radio
Amy Mangan, Market Director, Robert Half

Amy Mangan is a Market Director with Robert Half, overseeing the contract and permanent placement services for Technology, Marketing and Creative practice groups in Atlanta. With 15 years of dedicated tenure at Robert Half, Amy has cultivated a reputation as a trusted leader in matching top talent with leading organizations. Before joining Robert Half, Amy brought 20 years of experience in technology and marketing staffing combined. Her deep understanding of both fields allows her to connect with clients and candidates alike, providing strategic solutions that drive success. In addition to her professional achievements, Amy is an active member of the American Marketing Association (AMA) Atlanta, where she serves on the Membership Committee, contributing to the growth and engagement of the local marketing community. Outside of work, Amy enjoys spending time with her husband, two sons, and two cats.

LinkedIn

Stephen Tradd, Regional Director, Robert Half

Stephen Tradd, Regional Director, Robert Half, on North Fulton Business Radio
Stephen Tradd, Regional Director, Robert Half

Stephen Tradd is a Regional Director with Robert Half, overseeing placement services for contract finance and accounting, administrative and customer support, legal, and management resources in the firm’s Atlanta and Alpharetta offices. With more than a decade of experience at Robert Half, Steve first joined the company in 2009 in Florida and returned in 2023 as Branch Director for the Atlanta Midtown branch, later advancing to his current role. Throughout his career, Steve has earned many professional accolades, including Robert Half’s prestigious Reach for the Stars Award and is a $3 million-dollar milestone achiever, consistently delivering outstanding results. Steve’s competitive mindset, strategic approach, and ability to connect top talent with leading companies have been the driving forces behind his success. Outside of work, Steve enjoys traveling the world and has recently returned from a trip to Zurich, Austria, and Germany. This year alone, he’s visited 5 countries outside of the U.S.

LinkedIn

Robert Half

Robert Half is the world’s first and largest specialized talent solutions and business consulting firm, connecting highly skilled job seekers with rewarding opportunities at great companies. Areas of specialization include finance and accounting, human resources, administrative and customer support, legal, technology, marketing, and creative. Robert Half offers contract talent, permanent placement, and executive search services; it is the parent company of Protiviti, a global consulting firm. In the last 12 months, Robert Half has been named one of Fortune’s World’s Most Admired Companies, one of the 100 Best Companies to Work For, and has also received recognition from Forbes as one of the World’s Best Employers and one of America’s Best Professional Recruiting, Executive Recruiting, and Temporary Staffing Firms.

Website | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, having started in 1904 as a $100,000 bank located in a Lee County, Mississippi, bakery. Since then, Renasant has grown into one of the Southeast’s strongest financial institutions, boasting over $26 billion in assets and more than 280 offices offering banking, lending, wealth management, and financial services throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which in turn helps them better understand the people they serve. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their respective markets, communities, and professions. There is no discrimination based on company size, and there is never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, which is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the entire archive of shows by following this link. The show is accessible on all major podcast apps, such as Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: 2026 hiring trends, AI, Amy Mangan, artificial intelligence, atlanta, Beyond Computer Solutions, compensation, contract talent, cybersecurity, data analytics, digital transformation, flexibility, hiring trends, hybrid work, John Ray, labor market trends, Machine Learning, North Fulton, North Fulton Business Radio, permanent placement, remote work, renasant bank, Robert Half, salary trends, specialized talent, staffing solutions, Stephen Tradd

Helen Panos on K-12 Tutoring and Executive Functioning

December 23, 2025 by John Ray

Helen Panos, Dynamis Learning, on K-12 Tutoring, Executive Functioning Coaching, and Educational Advocacy (North Fulton Business Radio, Episode 925), with host John Ray
North Fulton Business Radio
Helen Panos on K-12 Tutoring and Executive Functioning
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Helen Panos, Dynamis Learning, on K-12 Tutoring, Executive Functioning Coaching, and Educational Advocacy (North Fulton Business Radio, Episode 925), with host John Ray

Helen Panos, Dynamis Learning, on K-12 Tutoring, Executive Function Coaching, and Educational Advocacy (North Fulton Business Radio, Episode 925)

On this episode of North Fulton Business Radio, host John Ray welcomes Helen Panos, Founder and CEO of Dynamis Learning, a K-12 tutoring company serving students nationwide. Helen, who spent 25 years in Fulton County schools as a middle school teacher, gifted program lead, and 504 chair, launched Dynamis Learning 10 years ago to address gaps she witnessed in traditional classroom settings.

The conversation explores how Dynamis Learning differs from large tutoring companies through three key services: one-on-one virtual tutoring across all subjects, executive function coaching for students who struggle with organization and time management, and educational advocacy to help families navigate 504 plans and secure necessary accommodations. Helen shares compelling success stories, including a student who improved her SAT score by 300 points after receiving extended time accommodations, and she explains how executive functioning skills help students manage ADHD, working memory issues, and the demands of accelerated coursework.

Helen discusses the rise of ADHD diagnoses, the pressures of accelerated math programs in middle school, and why early intervention with executive functioning strategies prevents frustration and academic struggles. She also announces her podcast, Smart Parents Successful Students, which addresses common challenges parents face supporting their children’s education.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Dynamis Learning offers three core services that set it apart from large tutoring companies: personalized one-on-one tutoring, executive function coaching to teach organizational and time management skills, and educational advocacy to help families secure 504 accommodations for students with ADHD and learning disabilities
  • Executive functioning skills address common challenges like task initiation, working memory, organization, and emotional control, which are particularly critical for students with ADHD who face demands from accelerated coursework, sports, and extracurricular activities
  • Early intervention with executive function coaching helps students develop lifelong skills they’ll need in college and careers, while advocacy services connect tutors directly with teachers to identify specific student needs and secure appropriate accommodations like extended test time
  • Helen identified concerning educational trends before COVID, including the rapid expansion of accelerated math programs that push students through algebra and geometry in a single year, often requiring tutoring support just to survive the pace

Topics Discussed in this Episode

00:20 John Ray introduces the show and guest Helen Panos
02:02 Helen Panos introduces Dynamis Learning and its nationwide K-12 tutoring services
03:13 How COVID enabled virtual tutoring to become 95% of the business
03:41 Helen’s background: 25 years in Fulton County schools as a gifted lead and teacher
04:43 Educational issues Helen identified before COVID, including curriculum acceleration
06:50 Different levels of giftedness and diagnostic challenges in schools
07:59 Helen explains educational advocacy and 504 plans for students with disabilities
10:06 Success story: Student gains 300 points on SAT after securing extended time accommodations
12:18 How Dynamis Learning differs from large tutoring companies
13:27 Executive function coaching: definition and core skills
16:01 Strategies and tools executive functioning coaches use with students
18:36 Success stories from executive function coaching clients
21:33 Why executive functioning skills are lifelong, not tied to specific subjects
22:26 Benefits of early intervention with executive functioning skills
23:35 Helen’s podcast: Smart Parent Successful Students
24:32 Signs that indicate parents should reach out for tutoring or coaching support
25:53 Success story: Addressing reading gaps before gifted program testing
27:55 How to contact Dynamis Learning

Helen Panos, Founder and CEO, Dynamis Learning

Helen Panos, Founder and CEO, Dynamis Learning
Helen Panos, Founder and CEO, Dynamis Learning

Helen Panos is an accomplished educator with over 25 years of experience in a public school system. She began Dynamis Learning, her K-12 nationwide tutoring/SAT/ACT and parent advocacy business, 10 years ago. She is passionate about helping children reach their potential. She listens to what a parent needs and matches them with the right type of tutor. This tutor helps customize a program that will motivate and move the child forward in their academics with ease. Helen is a part of the business and currently has 20 tutors on the Dynamis Learning staff, which can help with a variety of subjects.

You can find Helen regularly on her Dynamis Learning Facebook page, where she does Facebook Lives. The topics are those that she has heard most parents struggle with when it comes to their kids being successful in school and in life! She also hosts her own podcast, Smart Parents Successful Students, which can be found on Spotify and her YouTube channel.

LinkedIn

Dynamis Learning

Dynamis Learning is a K-12 nationwide tutoring/SAT/ACT prep/advocacy and executive function company. Our team of 20 tutors mainly work virtually, and they encompass a variety of subject matter knowledge from reading to math/science and study skills. They are also able to tutor students in person in the metro Atlanta area, whether at a library or in their home. Advocacy is a big part of what Dynamis offers families; thus, they are pleased to provide resources and specialized support for a child when needed. In 2025, their service offerings grew to add individualized executive function coaching for 6th-12th graders and college essay writing. Soon, Dynamis will also provide small-group executive function coaching for 3rd–5th graders.

Website | Facebook | Instagram | YouTube | Podcast

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, having started in 1904 as a $100,000 bank located in a Lee County, Mississippi, bakery. Since then, Renasant has grown into one of the Southeast’s strongest financial institutions, boasting over $26 billion in assets and more than 280 offices offering banking, lending, wealth management, and financial services throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which in turn helps them better understand the people they serve. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their respective markets, communities, and professions. There is no discrimination based on company size, and there is never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, which is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the entire archive of shows by following this link. The show is accessible on all major podcast apps, such as Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: 504 plans, ADHD, Beyond Computer Solutions, Dynamis Learning, educational advocacy, executive function coaching, executive functioning, Fulton County Schools, gifted education, Helen Panos, John Ray, K-12 tutoring, learning disabilities, North Fulton, North Fulton Business Radio, online tutoring, renasant bank, Sandy Springs, tutoring services, virtual tutoring

Sue Yeh Johnson on Using AI for Team Trust and Alignment

December 15, 2025 by John Ray

Sue Yeh Johnson, Yeh and Johnson Consulting, on Using AI to Decode Trust Breakdowns, Team Alignment, and Relational Intelligence (North Fulton Business Radio, Episode 923), with host John Ray
North Fulton Business Radio
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Sue Yeh Johnson, Yeh and Johnson Consulting, on Using AI to Decode Trust Breakdowns, Team Alignment, and Relational Intelligence (North Fulton Business Radio, Episode 923), with host John Ray

Sue Yeh Johnson, Yeh and Johnson Consulting, on Using AI to Decode Trust Breakdowns, Team Alignment, and Relational Intelligence (North Fulton Business Radio, Episode 924)

On this episode of North Fulton Business Radio, host John Ray welcomes Sue Yeh Johnson, Founder of Yeh and Johnson Consulting, to discuss Relational Intelligence (RI) and how leaders can decode the hidden dynamics that stall decisions and erode trust. Sue shares how her proprietary AI tool, built on 25 years of consulting experience with Fortune 500 companies, helps leadership teams spot early warning signs like silent resistance, power shifts, and trust breakdowns before they become costly problems. She explains the concept of the “shadowstack,” the unofficial power structures that run organizations but don’t appear on org charts, and how leaders can avoid “techno-feudalism” by keeping humans at the center of decision-making.

Sue discusses practical ways to surface friction inside teams, including one powerful question leaders can ask this week to expose hidden misalignment. She also shares her work as co-founder of Atlanta Women in AI, creating community and support for women navigating AI-driven workplace changes. Throughout the conversation, Sue emphasizes that performance breakdowns are rarely about technology—they’re about relationships and alignment.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • Relational Intelligence helps leaders decode trust signals, power shifts, and silent resistance before they escalate into costly decision delays and misalignment.
  • The “shadowstack” represents the unofficial power structures and influence networks that actually run organizations but aren’t visible on org charts.
  • Billions of dollars are wasted when teams nod in agreement during meetings but silently disagree and fail to execute decisions.
  • One simple question to surface hidden friction: “What’s something we keep revisiting that should already be resolved?”

Topics Discussed in this Episode

00:20 John Ray introduces the show and guest Sue Yeh Johnson
02:13 Sue Yeh Johnson introduces Yeh and Johnson Consulting
02:49 Sue’s career arc and passion for Relational Intelligence work
03:06 What is Relational Intelligence (RI) and how it works
03:56 Common relational issues inside companies
04:23 Defining misalignment with real-world examples
05:28 Volatility, velocity, and communication challenges in today’s business environment
06:35 Decoding power shifts, trust breakdowns, and silent resistance
09:04 How Sue’s proprietary AI tool decodes relational signals
11:14 What Relational Intelligence reveals that dashboards and reports miss
13:50 The “shadowstack” and techno-feudalism in leadership
16:44 How relational breakdowns actually show up inside teams
19:56 One relational move leaders can make this week
21:38 Sue’s background and 25-year career journey
25:39 Atlanta Women in AI and building community
27:21 Success stories in mentoring and developing leaders
28:20 How Sue’s platform works and future scaling plans
29:47 Contact information for Yeh and Johnson Consulting

Sue Yeh Johnson, Founder

Sue Yeh Johnson on North Fulton Business Radio
Sue Yeh Johnson, Yeh and Johnson Consulting

Sue Yeh Johnson is a strategist, advisor, and expert in reading the room—especially when the most important dynamics go unspoken.

As co-founder of Yeh & Johnson Consulting, she partners with leadership teams, boards, and founders to surface and resolve the relational friction that slows decisions, erodes trust, or quietly stalls momentum. Her specialty is Relational Intelligence—a strategic discipline that translates trust signals, power shifts, and unspoken dynamics into clear insight leaders can act on.

With 25 years in systems strategy and a decade in executive coaching, Sue brings both depth and precision to high-stakes moments. Whether supporting a founder transition, navigating board dynamics, or aligning a fast-scaling team, she helps ambitious organizations move faster—by naming what others avoid.

She is also a founding voice for Atlanta Women in AI, where she advocates for human-centered technology, inclusive leadership, and putting relational signals at the core of innovation.

Sue is known for making sense of complex rooms, surfacing what’s unsaid, and helping leaders move with clarity and integrity. Based in Atlanta, she’s an avid pattern-watcher and a firm believer that the most powerful insights show up between the bullet points—not in them.

LinkedIn

Yeh & Johnson Consulting

Yeh & Johnson helps leaders act on what others avoid. They specialize in Relational Intelligence (RI)—a strategic toolkit for uncovering the hidden dynamics that slow decisions, erode trust, and stall execution across teams and leadership groups.

In an era of volatility and constant change, traditional tools often miss the mark. The firm equips leaders to navigate uncertainty by decoding human signals—power shifts, trust breakdowns, and silent resistance—and translating them into clear, actionable strategy.

Their work is grounded in a core truth: today’s biggest performance losses aren’t operational—they’re relational. Research shows that poor communication can waste up to $75 million per $1 billion spent, and 75% of cross-functional teams underperform due to misalignment. Yeh & Johnson helps clients address these breakdowns before they cost time, talent, or traction.

They work with growth-stage tech firms, public sector innovators, and mission-driven CEOs navigating high-stakes decisions—where trust and alignment are critical.

Website | Company LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, having started in 1904 as a $100,000 bank located in a Lee County, Mississippi, bakery. Since then, Renasant has grown into one of the Southeast’s strongest financial institutions, boasting over $26 billion in assets and more than 280 offices offering banking, lending, wealth management, and financial services throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which in turn helps them better understand the people they serve. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their respective markets, communities, and professions. There is no discrimination based on company size, and there is never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, which is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the entire archive of shows by following this link. The show is accessible on all major podcast apps, such as Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: AI, alignment, artificial intelligence, Atlanta Women in AI, Beyond Computer Solutions, communication, decision-making, John Ray, Leadership, North Fulton, North Fulton Business Radio, organizational dynamics, Relational Intelligence, renasant bank, Sue Yeh Johnson, trust, Yeh and Johnson Consulting

John Hall on AI in Healthcare and Writing Legal Thrillers

December 11, 2025 by John Ray

John E. Hall, Jr., Hall Booth Smith, on Healthcare Litigation, AI in Medicine, and Writing Legal Thrillers (North Fulton Business Radio, Episode 923), with host John Ray
North Fulton Business Radio
John Hall on AI in Healthcare and Writing Legal Thrillers
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John E. Hall, Jr., Hall Booth Smith, on Healthcare Litigation, AI in Medicine, and Writing Legal Thrillers (North Fulton Business Radio, Episode 923), with host John Ray

John E. Hall, Jr., Hall Booth Smith, on Healthcare Litigation, AI in Medicine, and Writing Legal Thrillers (North Fulton Business Radio, Episode 923)

On this episode of North Fulton Business Radio, host John Ray welcomes John E. Hall, Jr., Founding Partner at Hall Booth Smith, a full-service law firm with a national footprint and deep expertise in healthcare litigation. John shares insights from over 40 years representing hospitals and doctors across the country, including his perspective on how AI is revolutionizing healthcare by improving predictions, medication checking, and diagnostic alternatives while restoring the doctor-patient connection that electronic medical records disrupted.

The conversation explores John’s dual life as a trial attorney who spends 140 nights a year on the road trying cases nationwide and as a novelist writing under the pen name Everett Hall. His third murder mystery, AI, Lies and Murder, follows Georgia lawyer Jack Sutton into modern-day challenges involving artificial intelligence and healthcare. John discusses the inspiration behind his books, drawing from real stories of South Georgia legal life, and reveals he is simultaneously working on multiple novels, including one set in the country of Georgia involving a virus conspiracy and another exploring the ghost stories and history of Lake Lanier.

John Ray is the host of North Fulton Business Radio. The show is produced by John Ray and North Fulton Business Radio, LLC, an affiliate of Business RadioX®, and is recorded inside Renasant Bank in Alpharetta.

Key Takeaways from This Episode

  • John describes AI in healthcare as “an arrogant genius in the room that is sometimes wrong”: powerful for providing information and helping humans think better, but requiring careful human oversight
  • AI technology is revolutionizing healthcare by improving outcome predictions, medication verification, and diagnostic suggestions while helping restore doctor-patient connections that electronic medical records have disrupted.
  • John writes legal thrillers under the pen name Everett Hall during his extensive travel schedule, drawing from real stories about South Georgia legal practice and weaving in themes from his healthcare litigation experience.
  • John’s three currently published legal thrillers are Gnats, Murder and Humidity; Murder at the Yacht Club; and AI, Lies and Murder
  • His current work includes multiple novels in progress, including one exploring a virus conspiracy in the country of Georgia and another based on Lake Lanier’s ghost stories and flooded village history

Topics Discussed in this Episode

AI, Lies and Murder, by Everette Hall00:20 John Ray introduces the show and guest John E. Hall, Jr.
02:34 John introduces Hall Booth Smith and their healthcare litigation practice
03:13 How healthcare experience influenced AI, Lies and Murder
04:00 The impact of electronic medical records on doctor-patient relationships
04:15 AI as “an arrogant genius in the room that is sometimes wrong”
04:30 How AI is revolutionizing healthcare through predictions and diagnostics
05:12 Managing a 450-lawyer firm while trying cases 140 nights a year
05:39 Hall Booth Smith’s growth from 14 to 450 lawyers since 1998
06:35 Writing novels during hotel stays while on the road for trials
07:10 The inspiration from Atlanta lawyer Jack Slover’s South Georgia legal stories
08:13 Creating the character Jack Sutton and setting books in South Georgia
10:35 The authenticity and humor in Southern small-town legal practice
12:52 Why John writes under the pen name Everett Hall
14:46 The plot of AI, Lies and Murder involving healthcare technology
17:37 How John’s healthcare litigation experience shapes his fiction
19:29 Writing process and balancing trial practice with novel writing
21:30 The three published books: Gnats, Murder and Humidity; Murder at the Yacht Club; and AI, Lies and Murder
24:40 Reading the books in order versus standalone
28:10 Character development across the series
29:01 Future books in progress, including one set in the country of Georgia
30:25 A virus conspiracy novel inspired by Hong Kong protests and COVID-19
31:37 Ghost, Murder and Lanier exploring Lake Lanier’s history and ghost stories
32:06 How to find Hall Booth Smith and the Everett Hall novels

John E. Hall, Jr., Founding Partner

John E. Hall, Jr., Hall Booth Smith, as heard on North Fulton Business Radio
John E. Hall, Jr.

John E. Hall, Jr., is one of the founding partners of Hall Booth Smith, and he is dedicated to making it the finest litigation firm in the Southeast. John specializes in the defense of high-exposure cases, including medical malpractice, batch claims, construction, commercial litigation, mass torts, transportation, and products liability. During his legal career, he has tried more than 125 cases to resolution.

His expertise in high-exposure birth trauma and catastrophic cases resulted in his being named National Counsel for several major insurance carriers. This National Counsel program establishes a litigation approach, which enables a team of specialized attorneys to become involved and assist local counsel on high-exposure cases at all phases of the legal process. John also serves on the HBS National Trial Counsel team and provides his experience in security, transportation, products liability, and general liability.

John also maintains a robust corporate practice in international law, international trade and finance, arbitration/mediation, business structures, health care, and commercial litigation.

John is a former member of the Board of Directors of the USLAW Network, a premier organization of independent law firms with offices throughout the United States that provides high-quality legal services without unnecessary expense to clients. He is actively involved in a number of professional organizations and is often invited to speak at industry gatherings and continuing legal education programs. In addition, he is closely involved in developing and providing educational materials to clients.

John serves as an Honorary Consul to the Country of Georgia and is Chairman of the Atlanta-Tbilisi Sister City Committee, where he actively engages in developing international relationships between the state of Georgia and the country of Georgia.

LinkedIn

Hall Booth Smith, P.C.

Established in 1989, Hall Booth Smith, P.C. (HBS) is a full-service law firm headquartered in Atlanta, Georgia, with regional offices strategically located throughout Georgia and the United States. Experienced across a wide range of legal disciplines, HBS prides itself on providing knowledgeable, proactive, client-specific counsel to individuals, domestic and international corporations, state and federal agencies, and nonprofit organizations.

Hall Booth Smith possesses the legal knowledge, skill, and experience to meet clients’ needs wherever they do business. The firm maintains the highest commitment to ethically and professionally serving clients by providing the highest quality legal representation.

The firm delivers quality legal services in a variety of service areas. Experience across legal disciplines combined with a focus on the unique business or personal requirements of the client is the hallmark of the firm. Clients receive the attention, expertise, and cost-effectiveness of a smaller law firm with a full-service and strong regional presence typical of a larger one.

Website | LinkedIn

Renasant Bank supports North Fulton Business Radio

Renasant BankRenasant Bank has humble roots, having started in 1904 as a $100,000 bank located in a Lee County, Mississippi, bakery. Since then, Renasant has grown into one of the Southeast’s strongest financial institutions, boasting over $26 billion in assets and more than 280 offices offering banking, lending, wealth management, and financial services throughout the region. All of Renasant’s success stems from the commitment of each banker to invest in the communities they serve, which in turn helps them better understand the people they serve. At Renasant Bank, their banking professionals understand you because they work and live alongside you every day.

Website | LinkedIn | Facebook | Instagram | X (Twitter) | YouTube

Beyond Computer Solutions supports North Fulton Business Radio

Whether you’re a law firm, medical practice, or manufacturer, there’s one headline you don’t want to make: “Local Business Pays Thousands in Ransom After Cyberattack.” That’s where Beyond Computer Solutions comes in. They help organizations like yours stay out of the news and in business with managed IT and cybersecurity services designed for industries where compliance and reputation matter most.

Whether they serve as your complete IT department or simply support your internal team, they are well-versed in HIPAA, secure document access, written security policies, and other essential aspects that ensure your safety and well-being. Best of all, it starts with a complimentary security assessment.

Website | LinkedIn | Facebook | YouTube

About North Fulton Business Radio and host John Ray

With over 900 episodes and having featured over 1,400 guests, North Fulton Business Radio is the longest-running podcast in the North Fulton area, covering business in our community like no one else. We are the undisputed “Voice of Business” in North Fulton!

The show invites a diverse range of business, non-profit, and community leaders to share their significant contributions to their respective markets, communities, and professions. There is no discrimination based on company size, and there is never any “pay to play.” North Fulton Business Radio supports and celebrates businesses by sharing positive stories that traditional media ignore. Some media lean left. Some media lean right. We lean business.

John Ray, host of  North Fulton Business Radio, and Owner, Ray Business Advisors
John Ray, host of North Fulton Business Radio and Owner, Ray Business Advisors

John Ray is the host of North Fulton Business Radio. John and the team at North Fulton Business Radio, LLC, an affiliate of Business RadioX®, produce the show, which is recorded inside Renasant Bank in Alpharetta.

The studio is located at 275 South Main Street, Alpharetta, GA 30009.

You can find the entire archive of shows by following this link. The show is accessible on all major podcast apps, such as Apple Podcasts, Spotify, Google, Amazon, iHeart Radio, and many others.

John Ray, The Generosity MindsetJohn Ray also operates his own business advisory practice. John’s services include advising solopreneurs and small professional services firms on their value, their positioning and business development, and their pricing. His clients are professionals who are selling their expertise, such as consultants, coaches, attorneys, CPAs, accountants, bookkeepers, marketing professionals, and other professional services practitioners.

John is the author of the five-star rated book, The Generosity Mindset: A Journey to Business Success by Raising Your Confidence, Value, and Prices, praised by readers for its practical insights on raising confidence, value, and prices.

Tagged With: AI Lies and Murder, artificial intelligence, Beyond Computer Solutions, Everett Hall, Hall Booth Smith, healthcare litigation, healthcare technology, John Hall Jr, John Ray, legal fiction, legal thrillers, medical malpractice defense, murder mystery, North Fulton Business Radio, renasant bank, trial attorney

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