
BRX Pro Tip: What To Do When Things Don’t Go Your Way
Stone Payton: Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, it’s fun when everything’s falling into place and when everything’s coming up, Stone. But what counsel do you have for what to do when things don’t go your way?
Lee Kantor: Yeah. I mean, there’s no escaping this. There’s going to be times when things don’t go your way. And you got to learn how to bounce back like a pro. You have to kind of put things in place ahead of time, so you can be ready when things aren’t going your way, and how to get back on track as quickly as possible. You do not want to take one bad day and turn it into two bad days. Then, now, you have a bad week. And now, you have a bad month. And now, you have a bad quarter. And then, soon, you’re out of business. So, you do not want that to happen.
Lee Kantor: So, things are going to go sideways, deals aren’t going to come together, and sometimes, the universe is just going to throw a curve at you that you didn’t anticipate. When things don’t go your way, your reaction is really what’s going to define your future.
Lee Kantor: So, here’s some ways to handle setbacks with the grit and with the grace you need in order to get back on track. Number one, before you react to whatever is happening, take a moment to breathe and get clarity. You don’t want your response to be emotion driven. That will, a lot of times, make things worse. Focus on understanding what happened and why it happened without any judgment. It’s so important to kind of get clarity around this and not just react emotionally.
Lee Kantor: Another thing to do that really has served me well is you want to always reframe failing into learning. Look at ways that the setback is insightful. Where is the opportunity? What can I learn from this? What’s something I can do next time, so this doesn’t happen? How can I make the best of this? And don’t get into the blame game where you’re just looking for someone to pin this on. A growth mindset is going to turn a failure into fuel. So, when things don’t go your way, don’t get stuck in the defeat. Own it, learn from it, and keep moving forward, smarter and better than you were. Remember, resilience isn’t about never failing. It’s about learning. Then, getting up faster and better every time you do.


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Harrison O’Neal grew up in Roswell, Georgia and is a graduate of Georgia College with a degree in business administration. After starting in the insurance industry as a commercial lines underwriter, he transitioned to the agency side, following in the steps of both his father and grandfather.
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Master Professional certification from the George Washington University College of Professional Studies, U.S.A, Key Performance Indicator Professional certification (KPIP) from the Strategy Management Group/The Balanced Scorecard Institute, USA, certified PRINCE2® Practitioner (Axelos, UK), Gender and Macroeconomics, IMF Africa Training Institute, Economic Issues in Regional Integration, IMF Africa Training Institute among others. CURRENT ROLE Manager Strategy Management and Work Planning in the Strategy and Innovation Department of the Central Bank of Uganda.













