Araz Feyzi, Founder and CEO of Syfer, is an Engineer with a Masters in Information Systems, a technologist and data scientist with over 10 years of experience at Caesars Entertainment and Duetto Cloud.
Syfer provides security for the internet of everything. They grew from a physical device that helps individual households better secure their internet and connect devices to a piece of software that helps internet service providers (ISPs) better protect all their customers.
Stone Payton: [00:00:02] Welcome back to Business RadioX Pro Tips. Lee Kantor and Stone Payton here with you, Lee, we have so much fun in the studio. We get a lot done. We build great relationships. We generate a ton of really solid content. Let’s talk a little bit about some ways to repurpose that Business RadioX content.
Lee Kantor: [00:00:19] Right. This is something. Again, it’s an unintended consequence of our actions. We focus so much on giving an ROI in terms of helping our clients meet the right people, so they can grow their business by selling more to these guests in the show that we kind of take for granted the amount of content that we capture. And then, if you’re really mindful and really strategic when it comes to the content capture, you can be asking questions during the interview that’s going to bubble up answers that you can use later on.
Lee Kantor: [00:00:47] And if you work closely with the marketing communications people in your client’s business, then, you can really, really be strategic. They can have an editorial calendar. They can say, “This month, we’re going to be asking these kinds of questions, and then we’re going to use that for an article that we’re going to run next month.” And you can talk about trends, and tips, and all these things that can you can ask your people that you know later on, you’re going to take that content and repurpose it down the road. So, be strategic and be mindful about what kind of questions you’re going to ask with knowing that you’re going to use some of that content later on down the road. So, we do that.
Lee Kantor: [00:01:24] Capturing testimonials, great use of our platform by asking people how they benefit from this or that organization. It’s a great way to capture that. The guest always says something nice. This works extremely well at events if you’re going to do your show in an event or conference, but it also works great in the studio.
Lee Kantor: [00:01:45] So, now you have this this content in an audio form. You can, obviously, use it in audio form. You can take out clips and kind of make mini podcasts with it, frequently asked questions with it. You can, then, transcribe the stuff. The transcription pricing has gone down dramatically, especially machine transcripts. You can, now, use it as tweets, and blog posts, and and web content, social media content in all of the channels. You can use the audio as a soundtrack for video. You can take a clip, use that audio clip, lay on some photo of the guest, logos, even the words on the screen. And all of a sudden, now, you have short video.
Lee Kantor: [00:02:23] So, the content totally flexes to whatever the desire you have to fit into the overarching marketing strategy of your client. So, there is no better way to capture content this easily and efficiently than using the Business RadioX platform.
Start:ME is a free intensive 14-session business training program for promising small businesses that provides entrepreneurs the tools and connections necessary to build and grow successful businesses. We operate in three metro Atlanta communities – Clarkston, East Lake, and Southside Atlanta. When successful, these businesses generate income for entrepreneurs and their families, while at the same time, build neighborhood vitality. Start:ME has helped 208 businesses around the ATL start and grow since 2013!
Brian Goebel serves as the Managing Director for Social Enterprise at Goizueta (SE@G), a research center within Emory University’s Goizueta Business School, which generates meaningful societal impacts by making markets work for more people, in more places, in more ways. As part of his role at Emory, Brian’s serves as the Program Director for Start:ME.
Mercedes Rivera is a maker, artist, entrepreneur, and Start:ME East Lake coordinator.Mercedes graduated from Start:ME’s East Lake program in 2019 to accelerate her business, Heart Mercedes. Heart Mercedes is a handmade artisan goods and creative management services promoting the “Random Acts of Kindness” movement. Mercedes has shown up to nursing homes with dozens of balloons, taught beading lessons to special needs children, and funded a trip to Southeast Asia to host a feeding program for the less fortunate. As a fellow entrepreneur, Mercedes understands the highs and lows of one’s entrepreneurial journey, and she is passionate about working with entrepreneurs to make positive impacts through their local communities!
Jennifer Andersen Smith provides leadership, support and assistance for all of Atlantic Capital Bank’s community development initiatives and projects as the bank’s Community Development Officer. In her role she oversees community empowerment programs, such as financial and credit education, one-on-one counseling, and other specific outreach efforts. Atlantic Capital is proud to sponsor Start:ME 2019 Holiday Gift Guide which highlights amazing local businesses for your holiday shopping needs!
Follow Start:ME on LinkedIn, Facebook and Instagram.
Anne Rice is a licensed therapist in both Georgia and New York. Anne received her bachelors in psychology from Princeton University and her masters in counseling from Boston College. Anne lived and worked in Brooklyn providing in home therapy and then supervision for a team of therapists in Staten Island before returning to her home state of Georgia.
In Georgia she provided in home therapy before starting her own private therapy practice, Firefly Wellness Counseling. In the summer of 2018, after looking for space to expand her practice, Anne created Blue House Wellness, a coworking space for mental health professionals. Anne is passionate about helping other therapists launch their practices and reducing the stigma around seeking mental health services.
In her spare time, Anne can be found baking and exploring Atlanta with her husband and infant daughter.
Follow Blue House on Facebook.
Questions and Topics in this Interview
GUESTS:
Russell Johnson, Photographer, and Videographer
SOCIAL MEDIA: Facebook
Perfect Look Photography is a photography business that serves: individuals, families, wedding parties, children’s parties, family reunions, models, actors, and actresses, etc. to meet all of their photography needs. We also do real estate and corporate photography. In addition, we make videos for all special occasions. We photograph and create videos for events in the Tucson, Marana, Oro Valley, Catalina, Oracle, Sahuarita, Sonoita, Green Valley, Nogales, and Sierra Vista area. We also do photo restorations. We provide great photos at great prices!
Russ Johnson is a photographer that has been working in the industry since the early 1990s. He is always learning how to create new products for his customers and to refine his skills. He creates green screen photos, art photos, vignetted photos, montages and collages, and videos for all occasions. He has also made three documentaries. 
Sloane Ehnat Photography
520.808.8699
sloaneehnat@gmail.com
Sloane Ehnat has been a professional photographer for the past (17) seventeen years. She specializes in Personal and Professional Branding for entrepreneurs. Sloane Ehnat Photography specializes in Personal & Professional Branding Photography.
With a background in fine art portraiture and photojournalistic style wedding photography, my emphasis is on capturing your unique essence and translating that on film. I help you to stand out with world-class, ‘stop the scroll’ imagery that draws in and connects you to your dream clients. I create photographs that capture your true essence, elevate your business, and attract your ideal clients to you. Together we collaborate to bring your vision to life.
Aaron Maus, Owner/Operator
Computer Doctor of Tucson
Aaron Maus is a 20 Year Office Technology Expert, specializing in Windows environments. Author of the Book, “Why won’t this thing work?” A host of the Tucson Tech Talk Show and Technology Frustrations and Gimmicks Podcast Show. Graduate the TCI Industrial Electronics Program in New York City, Master troubleshooter, Technical Trainer, self-proclaimed hacker for the people.
Sheri Barker, Owner, and Manager
SB Creative
520-271-3724
sheri@sbcr8ive.com
sbcr8ive.com; ReviewBetty.com
SOCIAL MEDIA: Facebook | LinkedIn |
Sheri Barker is a professional digital marketer who works with local business owners and service professionals to optimize their online presence, improve their local search ranking and attract new clients. She has worked with hundreds of business owners to achieve their goals by implementing the top SEO and lead generation strategies and leveraging technology tools to maximize their productivity. A master at teaching techy things to non-techy people, Sheri is passionate about helping business owners attract their ideal clients, generate more revenue and regain their focus and freedom.
SB Creative is a digital marketing agency specializing in lead generation, web design, and now – online review management with the launch of a new service called Review Betty. Your Google My Business listing and your online reviews now account for 40% of your local search ranking signals. ReviewBetty automates your effort to acquire, monitor and amplify customer reviews.
Brought To You By SEO SAMBA . . . Comprehensive, High Performing Marketing Solutions For Mature And Emerging Franchise Brands . . . To Supercharge Your Franchise Marketing, Go To SEO SAMBA.com
Ruth Agbaji is the CEO and Nerd-In-Chief of Code Wiz and has a passion for helping kids connect with their inner genius. Through an interactive and project-driven approach, Code Wiz offers kids a wide variety of technology that aids the expression of their creativity.
Agbaji’s love for coding was simply love at first sight – so much so that she taught herself to code! Loving this newly found “power”, she proceeded to get a Masters in Computer Science from Tufts University and work as a Software Engineer for tech giants like Microsoft and Kronos. Desiring to make a direct impact on the next generation and having a need for flexibility, in 2017, Agbaji quit her day job to open Code Wiz.
Her vision was to have a center where kids of all abilities could come and learn about problem-solving through coding and explore every corner of their imagination as they poured themselves into personalized projects. With her first center a success and two franchisees growing and thriving, Agbaji is looking to grow Code Wiz into a household brand name in the enrichment education space.
Follow Code Wiz on LinkedIn.
Topics and Questions in this Interview
WIT’s 2019 Women of the Year Awards celebrates women who are actively engaged in Georgia’s STEAM community with roles in Small, Medium, and Large/Enterprise organizations.
Medina Allah, WIT Girl 2018
Monika Mueller, WIT Board
Maigh Houlihan, Warner Media
Kiera Palmer, WIT Women in Careers, Waddy Fletch
Antonio Newman, State Farm Insurance
D.K. Rogers, Cox Enterprises
Bernie Dixon, Launchpad2X
Kevin Miller, Adapture
Rachel Cunard and Elga Sanchez, Cox Automotive
Dr. Emily Bell, Fulton County Schools
Stone Payton: [00:00:01] Welcome back to BRX Pro Tips. Lee Kantor and Stone Payton here with you. Lee, let’s talk about specifically why business brokers should become Business RadioX studio partners.
Lee Kantor: [00:00:13] Yeah, business brokers are kind of a unique group because they are looking for businesses to buy, and they are looking for businesses to sell. So, they really have to be kind of have their ear to the ground when it comes to all kinds of business activity. And they also work with a lot of trusted advisors, like lawyers, and accountants, and people like that, and wealth management companies. So, they have to know a whole lot of people, and they have to be able to reciprocate to a whole lot of people.
Lee Kantor: [00:00:42] So, by being a Business RadioX studio partner, first, you have a great vehicle to reciprocate when it comes to doing a solid for any of those trusted advisors. Even though you might not be able to refer business to them as often as they refer business to you, you now have a vehicle that can give them a lot of credibility and authority by having them be a guest on one of your shows. And especially if you create shows around whatever is important to them, that’s even better.
Lee Kantor: [00:01:08] Another reason is that you get to become a mega connector. You’re going to be meeting people in all kinds of industry. So, you’re going to be able to match make in lots of different ways, in ways that you can’t even imagine until you start doing this for a few months. And then, what better way to know what businesses are getting ready or on the brink of being ready to sell than interviewing them in the studio?
Stone Payton: [00:01:29] That piece right there is huge. I call it first look. But sniffing out these opportunities is really one of the biggest challenges in that whole—even M&A investment bankers with really large organizations that serve middle market and larger markets sniffing out these deals. But also, at the smaller into the market, that is huge getting that. You’ve got a platform here that is just uniquely built for getting first look
Lee Kantor: [00:01:56] Yeah. That’s why I highly recommend if you’re a business broker and want to stand out from the other business brokers in your market, then become a Business RadioX studio partner and dominate your local market.
Mike Dickerson, CEO of ClickDimensions, is an experienced global executive with entrepreneurial passion for developing new businesses and building the teams to bring them to life. Turned an idea on a bar napkin into a $250 million division providing mission-critical communications technology to the Global 1000. Funded and founded three start ups. Was part of the executive team to take PGI private in a $1.1 billion transaction with Siris Capital. Currently leading an industry-leading Marketing Technology firm owned by private equity firm Accel-KKR.
Specialties: Growth strategy, new business development, organizational transformation and global management.
Interested in talking with anyone who wants to make digital marketing technology more accessible for the benefit of our 3,400 customers and 1,000 partners in the Microsoft Dynamics community.
As the primary stakeholder in transforming the customer experience, Joe Macchiarella is responsible for leading our operational teams in the never-ending pursuit of customer excellence. As a successful business leader with a track record for building companies to scale, he capitalizes on 25 years of experience in creating high-performance environments by establishing well-defined, repeatable business processes in order to ensure Trextel is the last IT and managed service solution that our customers will ever need.
Prior to joining Trextel, Joe worked with industry innovators such as Straix Corporation, Cbeyond, Goldman Sachs and Harris Corporation. While at Stratix Corporation, Joe led the mobile operations organization to scale through a rapid revenue growth rate in excess of 400% within a 5 year period while achieving industry-leading NPS scores, year over year.
The hunger to achieve industry-leading customer satisfaction (NPS) is embedded in his DNA, along with motivating and professionally developing everyone around Him. All efforts are through a disciplined focus on people, process and product. These are the three pillars in Joe’s blueprint for success.
Joey Kline is a Vice President at JLL, specializing in office brokerage and tenant representation. As an Atlanta native, he has a deep passion for promoting the economic growth and continued competitiveness of communities in and around Atlanta, as well as the Southeast as a whole. He has completed transactions in every major submarket of metro Atlanta, and works primarily with start-ups, advertising/marketing agencies, and publicly-traded companies. With a healthy mix of tenacious drive and analytical insights, Joey is a skilled negotiator who advises clients on a myriad of complex real estate matters.
With a strategy and business development background, Joey is first and foremost a pragmatic advisor to his clients. Most recently, he was the Director of Business Development for American Fueling Systems, an Atlanta-based alternative energy company. While at JLL, he has become a member of the Million Dollar Club, and has built a reputation as an expert on the intersection of transit-accessibility and urban real estate. With intimate involvement in site selection and planning/zoning concerns, Joey approaches real estate from the perspective of the end user, and thus possesses a unique lens through which to serve his clients.
Joey holds a Master of Business Administration from Emory University, and a Bachelor of Arts from Washington University in St. Louis. He is a founder, board member, and the treasurer of Advance Atlanta, and also sits on the Selection Committee for the Association for Corporate Growth’s Fast 40 event. In addition, he is a member of CoreNet and the Urban Land Institute. Finally, he is part of LEAD Atlanta’s Class of 2019.
Connect with Joey on LinkedIn.
GUESTS:
John Klippstein, OV Optimist Club-Past President
PO Box 68171
Oro Valley AZ 85737
520-591-2537
ovoptimistclub@gmail.com
Orovalleyoptimist.com
The son of famed Chicago Cubs pitcher Johnny Klippstein and a former pitcher himself, John Klippstein (aka Klipper), has called Tucson home since 2003. He’s built a solid reputation in the automotive services industry, having completed more than 100,000 service transactions in Oro Valley, Marana, and Tucson, and has been active in his community in a variety of ways. One of his passions is the Oro Valley Optimist Club where he has served in a variety of positions, including President. He also supports youth sports and is a huge UA fan!
The Oro Valley Optimist Club (OVOC) has been serving the youth of this community since November 20, 2002. Currently, there are 25 members that support 12 different youth groups throughout our community. We consider ourselves a “small but mighty” club and we are hoping to change the “small” part of that sentiment by increasing our membership. We sponsor one fundraiser each year, “Scramble for Youth Golf Tournament”, which we are also in the process of expanding. The OVOC has made a positive difference for the youth in this community by annually raising funds for Pennies for Childhood Cancer, Project Graduation, Pima County Youth on Their Own and Arizona Youth Partnership, just to name a few. In addition to providing financial support, the OVOC is involved in service projects such as Dispose-A-Med, Shop With A Cop and Drug Awareness day. We also serve the youth in this community with our education programs such as Student of the Year and Oratorical and Essay contests.
Our mission is to “promote good health, positive citizenship, and lifestyle in the youth of northwest Pima County.”
The OVOC seeks to support the Oro Valley Police Department(OVPD) by establishing the OVPD Retired Police Canine (K-9)Fund that is separate, but under the umbrella of the OVOC Youth Services Fund, a 501c3 entity. The fund will be used to reimburse a K-9’s handler for out-of-pocket expenses incurred for non-routine medical care for retired police dogs. The K-9s are often adopted by their handlers when they retire, and most go on to become beloved members of their families. However, retired K-9s can experience costly medical challenges. Most agencies, cities, or counties provide the K-9s with veterinary care during their working career, yet it’s not uncommon for the agency to discontinue to pay for medical costs after retirement. Thus, the responsibilities fall to the handler.
That’s where the OVPD Retired Police Canine Fund comes in. This monetary effort will ensure the K-9s have proper medical care during retirement for expensive procedures due to work-related injuries. The fund will truly benefit the dogs after their working careers are complete.
Sa’ad Allawi, Director of Strategy and Operations
Healing Arizona Veterans
7598 N. La Cholla Blvd
Tucson, AZ 85741
203-820-9308
sallawi@comcast.net
healingazvets@gmail.com
healingarizonaveterans.org
Sa’ad Allawi is the co-founder and Chairman of the Board of Performance Logic Inc. He has 35 years of experience in consulting, 20 of those to healthcare organizations in various capacities. Prior to co-founding Performance Logic, Mr. Allawi led Nextera’s healthcare practice. Before that, he built and was the chairman of William Mercer’s healthcare provider practice. Prior to that, he built and was the director of APM’s Operations Improvement program. In addition to healthcare, Mr. Allawi worked in other industries. He was the Director of Business Development for AI industries and worked for McKinsey and Co., where he was a consultant to Fortune 100 companies and public sector organizations. He was an engineer with CA Parsons, the turbine generator manufacturers, and a section leader for MW Kellogg, petrochemical design engineers. He served on the Advisory Boards of a number of Healthcare Service and Technology companies and the Private Sector Development in Iraq for the CPA. He was a prior president of Oro Valley Rotary and Board member for Healing Arizona Veterans. He is an extensive public speaker on management and the Middle East. His work at Healing Arizona Veterans covers many aspects, including lobbying the State of Arizona to pass HB2513 (unanimously) for supporting the use of Hyperbaric Oxygen Therapy to treat veterans with Traumatic Brain Injury.
Summary of Sa’ad’s nonprofit’s work in the community and the IMPACT he has.
Healing Arizona Veterans uses donations to sponsor the treatment of military veterans suffering from wartime TBI and PTSD. The treatment utilizes Hyperbaric Oxygen Therapy (HBOT) and adjunctive therapies at private facilities.
Melvin (Butch) Morgan, President
Vietnam Veterans of America Chapter 106
P.O. Box 40903
Tucson, AZ 85717-0903
816-719-8546 -/-home 520-838-0528
butchmorgan@yahoo.com
www.tucsonnamvets.org
1963-1967 Marines Cpl. (E-4)
!969-1971 Army Guard Spc. (E-4)
1972-2004 Air Force SMSgt. (E-8)
Active Service 26 years 10 months 18 days
Total Service 39 Years 10 months 18 days
Born in Wewoka, OKLA September 1944
Raise in Carthage MO and Gradated Carthage Sr High 63 / Have an AA degree.
On March 3, 1963, I enlisted in the Marines Corps on the delayed program to go on active duty in July of 1963. I was a senior in Carthage Sr. High when a recruiter from the Marine Corps came in and gave a talk to all seniors. There were other recruiters there as well, but the Marine gave the best talk of them all and looked the best in his Blues.
I left for Kansas City to finish the processing and leave for boot camp on July 6, 1963. July 7 was the day I was sworn in with 12 others and given orders for San Diego MCRD.
My days with 7th Motor at Camp Pendleton CA were some of the fun days driving the 5 tons the first two and half years there.
I left for Vietnam in August of 1965 and return August 31 of 1966. We made landing from Oct to Dec of 1965 when we left the Ships for good on Dec 24 for our base camp at PHU BI Vietnam. All my memories of my time in the Marine Corp were good ones and only two or three close calls in Nam weren’t so good. Most of Vietnam was a very nice place.
The biggest challenge I had was in Vietnam learning how to work with the people there.
I lived in other countries as a young kid but learning how to work with people of another country was defendants.
What I learn as a Marine I took with me my hold life as to how to care and work as a team for the men and women around you and as a person.
As a person who had a hard time learning in school in some subject, I would say and still to young mem and lady today stay in school and go to on higher if you can. If you join a service, get all the schools you can there.
I have told this to my grand-kids many times don’t go to school and put things off for someday you are going to wish you had learned it back then. Never stop learning.
I am still servicing veterans today where I can help them and learning from them.
This is my career in the service:
About VVA Chapter 106
VVA Chapter 106 provides help to Veterans in need by way of (paying gas/electric/rent/phone). These are a one-time thing. Also, we have paid for meals on a wheel of up to 6 months. Have help with bus fare/hotel room for a couple of nights. Each year the Chapter helps to the tune of a between $6600 to $7800. We are a large Chapter in the State of the 8 Chapter. Members about 225.
Our Motto: Never Leave Any Man Behind or Women.
SHOW HOST:
Barbara McClure, Executive Director
IMPACT of Southern Arizona
3535 E Hawser Street
Tucson, AZ 85739
520-825-0009 / Mobile Phone: 206-915-0919
barbara@impactsoaz.org
www.impactsoaz.org
SOCIAL MEDIA: Facebook | Instagram | LinkedIn | Twitter |
Barbara McClure wakes up each morning passionate about going to work at a place that improves lives and inspires futures every day! She has been the Executive Director of a Tucson social service nonprofit called IMPACT of Southern Arizona, for ten years. What is it that keeps you passionate about your role Barbara?
Barbara has been a visionary and planner with decades of experience as a small business owner and in nonprofit leadership; her innovative ideas and strategic thinking, along with a talent for bringing the community together, has helped grow IMPACT five-fold in a very short time. Her talents and interests are diverse but all center around helping people, improving the community, bolstering education, building capacity and sustainability, being vocal about the rights and conditions of others, experiencing art, nurturing all inhabitants of your garden, and enjoying life to the fullest.
And now Barbara is about to experience another exciting chapter in her life with hosting a brand-new Radio Show Podcast here on the Tucson Business RadioX Network starting in November.
IMPACT of Southern Arizona is a 20 – year old social service nonprofit stabilizing families and seniors, and moving people out of poverty. IMPACT’s programs are designed to stretch household budgets so earned income can be spent on necessities such as improved housing conditions, fuel to get to work, utilizes, and needed medical attention and prescriptions. Its clients are your neighbors! People come to IMPACT because it is a welcoming place where they are always treated with dignity and respect, and where they find resources, referrals, coaching, and help to attain the skills that can move them forward into self-sufficiency.
Barbara grew up in Pasadena CA, moved to Long Beach for college, got married and started our family then moved to Seattle area ten years later. Took our youngest son on an 11-month motorhome trip to get to Tucson – Homeschooled for 10th grade.
We vacationed at a rustic cabin when I was growing up, where we had no phone or television; and spent all our time outside fishing, hiking, horseback riding, listening to old radio shows, playing pool, reading comic books from the local small grocer, and using our imaginations all day long. I always admired the superheroes who defended people and cities like Gotham and Metropolis, so when our three boys were born, we named them after familiar character: Colin (Bryce for an overlay of Bruce Wayne, Kent, and Parker. Our first grandchild was born last year, and as in the family tradition, named Logan, after the Wolverine. I used to always tell them they were my superheroes – and they still are today!
Barbara loves working with numbers and has always loved math and the organization of things, so accounting seemed perfect, but I soon realized that I if I became a CPA I would have to spend many months inside doing tax returns, and that did not appeal to me as a long–term career! I have a great imagination and enjoy creating things, so thought I should find a better path that might nurture that side of my personality. I was working in the shipping industry in SoCal at the time and fell in love with import and export, so shifted my majors to Marketing and International Business. Those were wonderful fits, and I imagined graduating and moving to the largest port on the planet, in Germany; then, I met my future husband and things took a different turn.
A little bit about how Barbara got into Nonprofit work:
All along with my husband and I were always involved in nonprofits and community volunteer opportunities, and often said it was too bad we could not make a living doing those things we loved so much. Leadership roles in PTO, Boy Scouts, Historical Societies, Junior League, Elks, Rotary and more. Then when we moved to Tucson I looked for a local opportunity to impact my community. A Board position was about to open at IMPACT, and my local bank branch manager, Peggy Smoot, suggested I would be very passionate about getting involved in the mission work there. I worked in the Food Bank.
There are thousands of nonprofits in Tucson. What makes IMPACT Unique is that they bring the community together to stabilize families and move people out of poverty. Our true success lies in partnering with a large number of businesses, agencies, social clubs and other nonprofits. We invest $2.5 million in the community each year, and we do it all with a lean staff of amazing professionals supported by more than 170 volunteer shifts each week! We have put great systems in place to run efficiently, effectively and with a commitment to sustainability and integrity, protecting the community’s investment in our work, striving for perfect audits, being innovative, building capacity and most importantly – treating everyone with dignity and respect. We are an award-winning nonprofit with numerous nods to incredible customer service. Our clients are your neighbors… We improve lives and inspire futures of people living in Southern AZ.
So, IMPACT is celebrating its 20th anniversary this year, and you have been at the helm half that time. Share with me the things IMPACT has accomplished over the years, and the things you have planned for this celebratory year.
