Garrett Ervin, Author at Business RadioX ® Page

LEADER DIALOGUE: The Baldrige Journey – Pursuing Performance Excellence with the Baldrige Foundation – Deep Dive

October 19, 2018 by Garrett Ervin

Gwinnett Studio

LEADER DIALOGUE: The Baldrige Journey – Pursuing Performance Excellence with the Baldrige Foundation - Deep Dive

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In this follow-up deep dive Leader Dialogue episode, hosts Ben Sawyer and Duffie Dixon continue the “Baldrige Journey – Pursuing Performance Excellence” discussion with Al Faber, the President & CEO of the Baldrige Foundation, clarifying what it takes for organizations and people to succeed.

Listen in to learn…

1. What effective leaders do to succeed
2. How to overcome the organizational gaps in knowledge, performance, and visibility
3. How to identify the “metrics that matter” to improve organizational performance
4. How to overcome employee behaviors expressed as “it’s not my job” and “we’ve always done it that way”
5. How to tie these key performance excellence principles back to the visual Baldrige organizational hierarchy of needs, clarifying the critical aspects of performance, and specifying where innovation is necessary to achieve sustainable organizational and personal success

Al Faber/Baldrige Foundation

Al Faber was named President and CEO of the Baldrige Foundation in July 2014. The Mission of the Baldrige Foundation is to ensure the long-term financial growth and viability of the Baldrige Performance Excellence Program, and to support organizational performance excellence in the United States and throughout the world. Prior to joining the Foundation, Al served as President & CEO of The Partnership for Excellence (TPE).
Prior to that, Al served in federal and state government culminating in executive positions and leading more than 11,500 employees, with 65 major facilities, a 250 million dollar operating budget and real property exceeding $2.1 billion dollars. He has provided executive leadership, establishing policies, priorities and oversight of federal budgets, operations and training, personnel, logistical operations and infrastructure management to include numerous construction programs. He is driven to create winning organizational results with a deep sense of commitment to public service.

Jeff Bond with Ledgent Technology

October 18, 2018 by Garrett Ervin

ePresence

Jeff Bond with Ledgent Technology

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Jeff Bond/Ledgent Technology

Since their opening in 1994, Ledgent Technology has always believed that they are limited only by their own vision, creativity and ethics.

First and foremost, the fact that Ledgent Technology has a soul and is firmly rooted in their Mission, Vision and Values makes them very different and innovative. How can you operate an organization that affects the very livelihood of thousands of people without being philosophy-driven? How can a business that only deals with people be focused on anything else but people? Their approach struck a chord: when they opened their doors in 1994, Ledgent saw their revenue increase by over 22,000% in the first four years. Customers and job seekers yearn to do business with a staffing partner that listens, cares, admits mistakes and is trustworthy. Ledgent is proud to see a change in the staffing industry as a result of their values-driven approach.

Mark Galvin/ePresence

ePresence provides personal branding services for individuals, executives and entrepreneurs. They leverage social media on an individual level since that is where the audience is most engaged. Mark Galvin, CEO and Founder of ePresence, is a personal social media expert with 29 years of business management and hotel industry experience including stops with Marriott, Hyatt, Omni and IHG.

Mary Brown with Elite Senior Placement Services and Tommy Morris with CrossFit Faded Glory

October 18, 2018 by Garrett Ervin

Gwinnett Business Radio

Mary Brown with Elite Senior Placement Services and Tommy Morris with CrossFit Faded Glory

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Mary Brown/Elite Senior Placement Services

Elite Senior Placement Services looks forward to serving families with their complementary service, helping them navigate through the process. With over ten years of experience in the senior care, Elite Senior Placement Services assists in finding the appropriate care for your loved one and that is tailored to their specific needs.

Tommy Morris/CrossFit Faded Glory

At Crossfit Faded Glory they train incredibly hard, harder than most think they are capable of. Everyday their athletes set new personal records and accomplish improvements in strength and endurance. The workouts are intense, challenging, fun and never boring. They consist of varied movements (like pushing, pulling, jumping, lifting, squatting, rowing and running) executed at a high level of intensity – scalable for any fitness level. Everyday is a different workout focused on movements to help you build endurance, stamina, strength, flexibility, power, speed and improvement of coordination. Groups workout together to achieve personal goals. CrossFit Faded Glory focuses on improving functional movements that are necessary and common in our daily activities. At Crossfit Faded Glory they have certified and experienced coaches who lead each workout and make sure you are using the correct form for each movement. They are here to push, encourage and motivate each member.

Don Ansley and Rob Drake with ACG Solutions

October 17, 2018 by Garrett Ervin

Case In Point

Don Ansley and Rob Drake with ACG Solutions

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This special episode of “Case in Point” was broadcast live on-site from the Gwinnett Small Business Summit at the Infinite Energy Forum.

Don Ansley & Rob Drake/ACG Solutions

ACG Solutions serves all industries with a complete portfolio of information technology, security and telecommunications solutions for powering the intelligent building.

As a single-source supplier of solutions that protect, connect and manage business infrastructures and operations, ACG Solutions offers a wide range of products and consulting services, including a turnkey architectural blueprint for the Intelligent Building that incorporates the very latest technology to meet each client’s desired function and vision.

Earlier this year, the company introduced a threat response solution, called Synchronized Orchestrated Response (SOR), and more recently broadened SOR with situational awareness graphics of buildings that first responders can access via their smart devices or computers. Created for school administrators and business owners, SOR’s combination of networked, integrated technologies is designed to remove human error in emergencies to save lives, protect property damage and reduce liability exposure.

Dr. Jerrica Dodd with Your Pharmacy Advocate and Brittany Brown & Roger Hodge with the H & F Bread Co.

October 16, 2018 by Garrett Ervin

North Fulton Business Radio

Dr. Jerrica Dodd with Your Pharmacy Advocate and Brittany Brown & Roger Hodge with the H & F Bread Co.

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John Ray, Dr. Jerrica Dodd, Brittany Brown, Roger Hodge

Dr. Jerrica Dodd/Your Pharmacy Advocate

Dr. Jerrica Dodd is the Founder and CEO of Your Pharmacy Advocate, a concierge pharmacy consulting service specializing in direct, dedicated pharmacist support to practitioners and patients. YPA assists healthcare professionals who need to more closely monitor patient medication regimens, pharmacists looking for flexible career paths, and patients wanting to achieve peace of mind about medication management.

Dr. Dodd holds a Doctor of Pharmacy degree from Florida Agricultural & Mechanical University, a Masters in Pharmacy Administration from The Ohio State University, and a Masters with a focus in Applied Pharmacoeconomics from the University of Florida. She completed an ASHP accredited residency at the Wexner Medical Center at The Ohio State University. She also completed a Health Coach certificate from the Institute of Integrative Nutrition. She is currently an Institute of Functional Medicine Certification Candidate.

Roger Hodge & Brittany Brown/H & F Bread Co.

H & F Bread Co started in 2008 in an 1800-square-foot bakery and today they have two bakeries equaling over 100,000 square-feet. Their second bakery should start producing within weeks and will be able to provide gluten free and allergen friendly products.

The H & F mission statement still remains the same today: “To enhance the dining experience with artisan baked goods of the highest quality and consistency with a focus on food safety and compliance.” H & F is able to provide fresh bread and pastries daily and/or frozen items as well. As they continue to grow, H & F will add automation to their processes not to replace employees, but to improve the quality and consistency of their products. H & F wants to be recognized as a scalable artisan bakery with the ability to expand with constant improvement to Product Quality.

LEADER DIALOGUE: The Baldrige Journey – Pursuing Performance Excellence with Al Faber of the Baldrige Foundation

October 15, 2018 by Garrett Ervin

Gwinnett Studio

LEADER DIALOGUE: The Baldrige Journey – Pursuing Performance Excellence with Al Faber of the Baldrige Foundation

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Performance excellence refers to an integrated approach to organizational performance management approach resulting in:

• Delivery of increasing value to customers and stakeholders contributing to organizational sustainability
• Improvement of overall organizational effectiveness and capabilities
• Organizational and personal learning

The Baldrige Performance Excellence Framework consists of seven (7) categories which integrate leadership, strategy, and customers with workforce and operations to drive results. The Baldrige system foundation of measurement, analysis, and knowledge management is critical to effective management and to a fact-based, knowledge-driven, agile system for improving performance and competitiveness.

Listen in to learn…

• How Baldrige provides a disciplined, fully integrated approach to innovation in all key areas of your business model.
• How Baldrige is visually represented through a cascading organizational hierarchy of needs, clarifying the critical aspects of performance, and specifying where innovation is necessary to achieve sustainable success.
• How the best performing organizations innovate, clarify what matters (strategize), then execute seamlessly.
• About the three key steps of strategy execution:
Organize: To differentiate your organization in the marketplace
Activate: To engage employees to execute seamlessly
Recalibrate: To consistently measure performance to expectations and adjust course as necessary

Al Faber/Baldrige Foundation

Prior to that, Al served in federal and state government culminating in executive positions and leading more than 11,500 employees, with 65 major facilities, a 250 million dollar operating budget and real property exceeding $2.1 billion dollars. He has provided executive leadership, establishing policies, priorities and oversight of federal budgets, operations and training, personnel, logistical operations and infrastructure management to include numerous construction programs. He is driven to create winning organizational results with a deep sense of commitment to public service.

STRATEGIC INSIGHTS RADIO: How to Finance a New Business

October 12, 2018 by Garrett Ervin

Gwinnett Studio

STRATEGIC INSIGHTS RADIO: How to Finance a New Business

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Jennifer Rusz/Sterling Rose Consulting Corp

Jennifer Rusz has a long career working for both corporations and as an entrepreneur. Rusz began her career, in the 90’s in market intelligence, business operations and management for companies such as Mid America Research/Fact in Focus, Lucent Technologies, Kyocera Wireless, ARS/ Current Analysis and Websense Software Solutions before starting her first company in 2004. She has since been a business consultant and now Founder and CEO of Sterling Rose Consulting Corp. Sterling Rose Consulting Corp is an award-winning full service business consulting firm with three divisions, which include business consulting, marketing consulting and strategic technology consulting. For more information about Jennifer Rusz or Sterling Rose Consulting Corp,visit www.sterlingroseconsultingcorp.com or call (470)202-8659.

About “Strategic Insights Radio”:

“Strategic Insights Radio” is intended to be an interactive radio show hosted by Sterling Rose Consulting Corp. Listeners can Tweet their questions for a live response on the radio to @sterling_rose1 or via @strategicradio. Also, suggestions on business topics that listeners would like to learn more about are welcome. Please send suggestions to info@sterlingroseconsultingcorp.com

Joey Sabbagh with the Arena Tavern

October 11, 2018 by Garrett Ervin

Gwinnett Studio

Joey Sabbagh with the Arena Tavern

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Joey Sabbagh/Arena Tavern

From the moment you walk through their doors, you’ll know you’re in a restaurant like no other. This neighborhood hot spot has an extensive menu of fresh and delicious prepared foods that are made from scratch, at reasonable prices. Arena Tavern offers a casual and relaxing space that can be the perfect backdrop to any party or catered event. Whether you’re a first-timer or an old-timer, you’ll find a friendly face, a delicious meal, and a little cheer. Arena Tavern has a large craft beer selection with their extensive local, domestic and imported draft selections. The staff at Arena Tavern is always happy to serve you and looks forward to your next visit! Whether you’re looking for someplace to go before heading to Infinite Energy Arena, or just trying to grab a bite during lunch or dinner, their sports bar is the premier restaurant in Duluth. Swing by today to have an experience you won’t forget.

Teddy Russell with Russell Landscape Group

October 10, 2018 by Garrett Ervin

Case In Point

Teddy Russell with Russell Landscape Group

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Teddy Russell/Russell Landscape Group

In 1987, William E. Russell, “Bill”, initiated Russell Landscape Group as a family managed commercial landscape contract business headquartered in Norcross, GA. Over the past 30 years, the firm has grown to over 350 employees in seven branches throughout the Southeast under the careful guidance of Bill Russell, CEO and Teddy Russell, President. Today, Russell Landscape Group is Georgia’s largest privately-held Georgia based commercial landscaping firm.